New Relations Between Science & Technology · 2020. 7. 9. · • An automation of the traditional...
Transcript of New Relations Between Science & Technology · 2020. 7. 9. · • An automation of the traditional...
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Relations Between Science & Technology
April 10, 2007
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What have we learned?
• So far, no answers but three questions.– Why don’t those outside the organizations
supply better ideas?– Why aren’t those inside the organization
consulted more?– How do the ‘internal consultants’ acquire
their information?
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Science and Technology
ScientistInfo
VerbalInfo
PhysicallyEncoded
ScientistInfo
Verbal
EngineerInfo
VerbalInfo
Verbal
EngineerInfo
Verbal
Reverse Engineering
InfoVerbal
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Science, Technology and Market
Science
Technology
Market
TechnologyPush
MarketPull
NormalScience
Blockage
TechnologyPull
Science
MarketPull
Technology
Migration
Physics to Electronics (WW II)Nuclear Physics to Nuclear Eng. (‘50s & ‘60s)Biology to Bio Engineering (’90s & ’00s)?
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Internal Problems
• There are boundaries inside the organization that can cause as much difficulty (sometimes more) as the external boundary:– Product Development Marketing.– Product Development Manufacturing
Engineering.– Etc.
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Interfunctional Communication
Product Development ManufacturingEngineering
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An Experiment
• Recorded CAD functions used by gas turbine designers.– Sampled on random days about once per
week for several months.• Outcome Measure:
– Number of Engineering Changes (ECs) processed following transfer of design to manufacturing.
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Computer Aided Design and Inter-functional Communication
• CAD can be implemented on at least three levels:– An investment in physical capital.
• An automation of the traditional drafting process.
– As an investment in human capital.• Extending the ability of the designer.
– As an investment in social capital.• As a means for communication and other
exchange.
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An Experiment
• Instrumented the terminals of gas turbine blade designers.– On randomly chosen days, recorded all of
the functions used that day.• Functions categorized according to categories
listed on preceding slide.– Output measure
• Number of Engineering Changes that had to be processed following transfer to Manufacturing.
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Performance in Transferring Designs to Manufacturing as a Function of CAD System Use for Communication
0 0.2 0.4 0.6 0.8 1 1.2 1.4
Low
High
Qua
lity
of T
rans
fer
(Few
er E
Cs)
Mean Number of Communications per Day(Through CAD System)
p < 0.02
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Using a Common Reference to Reduce Ambiguity in Communication
Product Development Manufacturing Engineering
Figure by MIT OCW.
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Partial Layout of the BMW Forschung und Ingenieurung Zentrum
ManufacturingEngineering
ProductDevelopment Prototype
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Movement of People
• More may happen as a result of a transfer than is immediately obvious.
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The Effect of Transfers
A B
N1
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Continuing Relations
N1
A B
Potential Contacts
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More Continuing Relations
N1 N2
A B
Potential Contacts
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Referrals
N1 N2
A BReferrals
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A Typical Technical Communication Network
Figure by MIT OCW.
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Communication Network in a Small Laboratory
13
12 14
7 6
8
222
5 18
174
15 29
33
1630
21 19 25 24
23 34
20 1
11 10
9
35
27
283
31
32
26
36
Figure by MIT OCW.
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High Communicators Compared with Colleagues in Readership of Refereed Journals
Laboratory 'A'Laboratory 'G'
Laboratory 'E'Laboratory 'L'Laboratory 'M'
Laboratory 'H'Laboratory 'S'Laboratory 'T'
Laboratory 'U'Laboratory 'V'
0 5 10 15 20Mean Journal Readership
High CommunicatorsAll Other Staff
p < 0.001
p < 0.02
p < 0.01
p < 0.05
p < 0.05
p < 0.01
p < 0.01
p < 0.01
p < 0.01
N.S.
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High Communicators Compared with Colleagues in Terms of Regular Informal Contact Outside of the Organization
Laboratory 'A'
Laboratory 'G'
Laboratory 'E'
Laboratory 'L'
Laboratory 'M'
Laboratory 'H'
Laboratory 'F'
0 1 2 3 4 5 6Mean Number of Contacts
High CommunicatorsAll Other Staff
p < 0.05
p < 0.05
p < 0.05
p < 0.01
p < 0.01
p < 0.01
p < 0.001
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The Gatekeeper as a Link to Outside Technology
X XX
XX
Literature
Outside Experts
Gatekeeper