New Professor Alka Ahuja · 2020. 5. 27. · Professor Alka Ahuja Author: Charlotte Bowden Created...
Transcript of New Professor Alka Ahuja · 2020. 5. 27. · Professor Alka Ahuja Author: Charlotte Bowden Created...
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Professor Alka Ahuja
National Clinical Lead for Technology Enabled Healthcare in Wales
@AlkaSashin
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What’s Occurring in Wales?
#VideoConsultations
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The National Video Consultation (VC) Service?
• Funded by Welsh Government• Accessible across health and social care• A Healthier Wales• Safe and secure way to see patients - ‘Attend Anywhere’• TEC Cymru hosted by ABUHB• “CWTCH” as an exemplar
#VideoConsultations
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Video Consultation – Different settings
• Primary care • Secondary care• Community care• Care homes• Other settings…..
#VideoConsultations
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Primary care/OOH Service
• Almost 90% of GP surgeries live• More than 3000 consultations • Out of hours service and 111 service
“Would be great if these could be done more often once lockdown restrictions have been lifted. I didn't have to spend time away from work, I saved on fuel and time for travelling
to the surgery”
#VideoConsultations
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Secondary and Community care
• Secondary Prioritisation tool• COVID wards, Palliative care, Hospices, Frailty, Haematology, ITU,
Mental Health, CAMHS….• Podiatry, SALT, Physiotherapy….
“Our first VC was with a couple in their 70’s….His wife expressed huge relief that we saw the foot wound and guide her with his care”.
#VideoConsultations
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55% female patients (P)69% female patients (S)
42% male patients (P)28% male patients (S)
GP LocationHome 7% Work 93 %
<12 13-17 18-24 25-44 45-64 >65
16%30%
7%9%
7%5%
31%41%
24%9%
15%6%
Time 8062 mins
Travel 3875 miles
Carbon 1030 co2
1988
1024
318
Clinical & Evaluation Update
3% other/PNTS (P/S)
Sec Care LocationHome 34% Work 66%
Overall Star Rating 4 out of 5
F2F Prevention87% (Primary) & 75% (Secondary) VC prevented a F2F appointment
Primary
Secondary
Survey ResponseOver 1300 responses
#VideoConsultations#VideoConsultations
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Care Homes
• Partnership with Digital Communities Wales• Training and equipment to care homes• Vulnerable, high risk and isolated individuals• Virtual ward rounds by GP• All Wales Care Home- Digital Cwtch
“It was easy and I’m not the most tech savvy. The GP sent the link which is now
saved onto the tablet……..it was all seamless.”
#VideoConsultations
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Other settings
• Prisons• Schools- postvention clinics• WAST• Police/MHA assessments• Dentistry• Optometry• Pharmacies
“Using this technology in schools following a serious incident allowed young people to receive almost immediate access to CAMHS”
#VideoConsultations
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Groups
• Running groups for more than 5 years• SALT, Dietician, OT, Education, Psychologist etc.• Support parents/carers of children and young
people with autism • Partnership- education, social services & 3rd sector
“People able to ask questions”
“Excellent opportunity for parents”
“Time saving and access to busy people”
#VideoConsultations
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What is the CWTCH Model?
• CWTCH (Connecting with Telehealth to Communities and Hospitals for Healthcare) funded by the Health Foundation in 2019
• Endorsed by the Royal College of Psychiatrists in Wales
https://www.rcpsych.ac.uk/about-us/responding-to-covid-19/responding-to-covid-19-guidance-for-clinicians/digital-covid-19-guidance-for-clinicians
#VideoConsultations
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“Our team have used for communication with families of critically ill patients…allow us to build close relationships and trust with families who are unable to visit and puts a human face
on interactions and allows real-time updates. We couldn’t provide the service without it“
#VideoConsultations
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#VideoConsultations
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@cwtchgwent@teccymru
THANK YOU
Cwtch Gwent
https://digitalhealth.wales/tec-cymru