New Product Process

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    New Product Process

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    What is a Product?

    A good, service, or idea consisting of abundle of tangible and intangible

    attributes that satisfies consumers whichthey receive in exchange for money orsome other unit of value.

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    Product Assortment

    Product line

    Product item Product mix (assortment)

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    Classifying Products

    Consumer Goods

    Convenience

    Shopping Specialty

    Unsought

    Business Goods

    Production

    Support

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    Slide 10-10

    FIGURE 10-1 Classification of consumergoods

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    What do these products have in

    common? Bic Perfume

    Fab 1 Shot

    Wheaties Dunk-A-Balls

    Dr. Care Toothpaste

    Avert Virucidal Tissues Fingoes

    La Choys Fresh and Lite Frozen Entrees

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    Why Did this Product Fail?

    La Choy launched a line of frozen egg rolls.Not measly little appetizer egg rolls, but

    big meaty egg rolls that a consumer wouldeat as a main course. These egg rollswere a part of the Fresh and Lite line oflow fat frozen Chinese entrees. La Choy

    had a well known brand name; ethniccuisine was soaring in popularity; so werefrozen meals. Why did this product fail?

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    Many new products fail each year.

    Failures range from 33 percent to 90percent depending on the industry.

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    What is the New Product Process?The stages a firm goes through to identify business

    opportunities and convert them to a salable good orservice.

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    Stage 2: Idea Generation

    Purpose to identify as many new productideas as possible

    Sources

    1. Customers

    2. Company Research and Development

    3. Sales representatives / employees

    4. Competitors

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    Stage 3: Screening

    Internal Approach The firm establishes a set ofcriteria that the idea must pass in order to beconsidered further.

    External Approach Calls for testing the productconcept with appropriate group of targetconsumers.

    Relies on written descriptions of the productand/or sketches.

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    Stage 4: Business Analysis

    Assesses the potential profitability of theproduct concept

    Estimate sales

    Estimate costs

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    Stage 5: Product Development

    The product concept described on paper isturned into a physical product called a

    prototype. Prototype is tested with sample groups

    from the target market.

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    Stage 6: Market Testing

    Product is tested under realistic purchaseconditions.

    Purpose see how targeted consumersrespond to product and other marketingmix elements

    Product is introduced in one or more testcities

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    Stage 7: Commercialization

    Product is placed on the market.

    Involves setting up:

    manufacturing facilities

    Channels of distribution

    Promotion for the product

    Will often use a regional roll out