Group MDMark T

PA to CEOEllie R

Non-Exec. ChairmanTim M

CEOAlex Matthewson

AccountsManager Carole M

Account Dev. Mgr

Luke R

Account Dev. Mgr

Andy A

SalesOps. Mgr

Katy S

Branch ManagerGraham L

SalesSupportAgata O

Account Manager

Amit P

BusinessSolutions Mgr

Stuart C

SalesSupportMatt R

ApprenticeEnise D

SeniorConsultant

Jonny M

ProjectManager Finola M

Snr ProjectEngineer

Pete A

ProjectManager Steve B

Client Services

IT & Telecoms

Service Delivery Mgr

Shaun T

Trainee Engineer

Paul H

EngineerManraj B

Help DeskGuy T

Help Desk

Dean E

Help Desk

Drazen K

Business Dev. MgrDipan P

Product SpecialistMike GS

Sales Telephony

& IT

Project Management

Central ServicesAccounts

Mobile The Word Telecom

Operations

Head of Commercial OpsIan B

Sales Sup. Admin

Mitch T

SalesSupportKaycie B

Sales Sup. Admin

Ceri F-D

Networks& BillingMary B

Sales Sup.Coordinator

Cara HP

Sales Sup. Administrator

Harriet G

Created: 15/04/2016Issue: 9

Business Dev. Dir.Mark R

Account Dev. Dir.Luke B

Organisational Reporting Structure

HR Coordinator

Cathie M

OfficeManagerChloe B

ITManagerSteve R

ProcurementAlex C

MarketingCoordinator

Callum L

StockController

Mike N

PA to CEOEllie R

PA to MDChloe B

IT Client

Services

Head of ProjectsVimal S

Network Svc.Coordinator

James G

ConsultantSimon H

IT SupportSam W

Accounts Manager

Michaela W

Senior ConsultantRoberto T

Avaya IP OfficeSnr Engineer

Greg H

Business Dev. MgrDipan P

Product SpecialistMike GS

Group MDMark T

PA to CEOEllie R

Non-Exec. ChairmanTim M

CEOAlex Matthewson

AccountsManager Carole M

Account Dev. Mgr

Luke R

Account Dev. Mgr

Andy A

SalesOps. Mgr

Katy S

Branch ManagerGraham L

SalesSupportAgata O

Account Manager

Amit P

BusinessSolutions Mgr

Stuart C

SalesSupportMatt R

Accounts Manager

Michaela W

ApprenticeEnise D

SeniorConsultant

Jonny M

ProjectManager Finola M

Snr ProjectEngineer

Pete A

ProjectManager Steve B

IT Client

Services

Client Services

IT & Telecoms

Service Delivery Mgr

Shaun T

Avaya IP OfficeSnr Engineer

Greg H

Help Desk

Drazen K

Sales Telephony

& IT

Central Services

Accounts

HR Coordinator

Cathie M

OfficeManagerChloe B

ITManagerSteve R

ProcurementAlex C

MarketingCoordinator

Callum L

Mobile The Word Telecom

Operations

Head of Commercial OpsIan B

Sales Sup. Admin

Mitch T

SalesSupportKaycie B

Sales Sup. Admin

Ceri F-D

Networks& BillingMary B

Sales Sup.Coordinator

Cara HP

Sales Sup. Administrator

Harriet G

Contracts Administrator

Ashley W

Created: 01/04/2016Issue: 8

Business Dev. Dir.Mark R

Account Dev. Dir.Luke B

Organisational Reporting Structure

StockController

Mike N

PA to CEOEllie R

PA to MDOffice Mgr

Chloe B

Project Management

Head of ProjectsVimal S

Trainee Engineer

Paul H

EngineerManraj B

Help DeskGuy T

Help Desk

Dean E

IT SupportSam W

ConsultantSimon H

Senior ConsultantRoberto T

Group Managing Director

PA to MDOffice Mgr

Non-Executive Chairman

CEO

Client Services

IT & Telecoms

Sales Telephony

& IT

Project Management

Central Services

AccountsMobile

The Word Telecom

Operations

Head of Commercial Operations

Created: 01/11/2015Issue: 7

Organisational Reporting Structure

Sales Support Admin

Account Manager

SalesAccountManager

Office Manager

Trainee Engineer

Engineer ServiceCoordinator

Networks& Billing

Sales Support

Coordinator

Sales Support

Administrator

Branch Manager

Help Desk

Help Desk

Help Desk

HR Coordinator

ITManager Procurement

Sales Support Admin

SalesSupport

Sales Support Admin

AccountDevelopment

Manager

AccountDevelopment

Manager

SalesOperations.

Manager

AssistantBookkeeper

AccountsManager

Network Services

Coordinator

SeniorConsultant

ProjectManager

Snr ProjectEngineer

ProjectManager

Business Development

Manager

Business Development

Director

Account Development

Director

Product Specialist

Service DeliveryManager

StockController

AccountsAdmin

Avaya IP OfficeSnr Engineer

PA to CEO

MarketingCoordinator

IT Support

Head of Projects

IT ClientServices

Snr.Consultant Consultant

Group MDMark T

PA to CEOEllie R

Non-Exec. ChairmanTim M

CEOAlex Matthewson

Client Services

IT & Telecoms

Service Delivery Mgr

Shaun T

Avaya IP OfficeSnr Engineer

Greg H

Trainee Engineer

Paul H

EngineerManraj B

Help DeskGuy T

Help Desk

Evan C

Help Desk

Drazen K

StockController

Mike N

Project Management

Central Services

Accounts

HR Coordinator

Cathie M

ITManagerSteve R

ProcurementAlex C

MarketingCoordinator

Callum L

Operations

Head of Commercial OpsIan B

Networks& BillingMary B

Sales Sup.Coordinator

Cara HP

Sales Sup. Administrator

Harriet G

Created: 01/11/2015Issue: 7

Organisational Reporting Structure

ProductSpecialistMike GS

BusinessDev. MgrDipan P

SalesTelephony

& IT

ApprenticeEnise

ServiceCoordinator

James G

PA to MDOffice Mgr

Chloe B

AccountsManager

Michaela W

IT SupportSam W

SeniorConsultant

Jonny M

Snr ProjectEngineer

Pete A

ProjectManager Steve B

ProjectManager Finola M

Head of ProjectsVimal S

ConsultantSimon H

Senior ConsultantRoberto T

IT Client

Services

Business Dev. Dir.Mark R

Account Dev. Dir.Luke B

AccountsManager Carole M

Account Dev. Mgr

Luke R

Account Dev. Mgr

Andy A

SalesOps. Mgr

Katy S

Branch ManagerGraham L

Account Manager

Amit P

Business Solutions Mgr

Stuart C

Sales Support Matt R

Mobile The Word Telecom

Sales Sup. Admin

Mitch T

SalesSupportKaycie B

Sales Sup. Admin

Ceri F-D

Organisational Reporting Structure

Group MDMark T

Non-Exec. ChairmanTim M

CEOAlex Matthewson

PA to CEOEllie R

SalesSupportAgata O

Pinnacle Organisational Reporting Chart Created: 09/01/2015Issue: 14

Technical Client ServicesManager

Nick B

Technical Project Lead

James T

Technical Pre-Sales

Mike G

Business Dev. ManagerDipan P

HR CoordinatorCathie M

Client ServicesIT

Client ServicesTelecoms

ProductDevelopment

ProjectManagement

MobileThe Word Telecom

CEOAlex Matthewson

Head of Commercial OpsIan Boyce

Managing DirectorMark Tuff

Service DirectorMark Sedgwick

Sales & Marketing DirChris Smosarski

Head of ProjectsLisa Kangley

Bus Development DirMark Russell

Acc Development DirLuke Barcham

PA to CEOCarly B

SalesTelephony & IT

Central Services

Help Desk ManagerAbdel A

Service Delivery Mgr

Shaun T

Senior Consultant

Jonny M

Procurement Alex C

Contracts Administrator

Ashley W

Systems IntegratorDavid W

Accounts AssistantBecky D

Sales Sup. Manager

Matt R

Sales Sup. Admin

Phoebe L

Sales Sup. AdminMitch T

Branch ManagerGraham L

Acc Dev.ManagerLuke R

Acc Dev.ManagerAndy A

Acc Dev.ManagerStuart C

Acc Dev.ManagerStuart M

Project Engineer

Pete A

AccountsMichaela W

Project ManagerFinola M

Project ManagerSteve B

Sales Ops. Manager

Katy S

Accounts ManagerCarole M

Networks & BillingMary

Marketing ManagerEbba L

StockCoordinator

Mike N

Accounts Rochelle

Sales Support Admin

Harriet G

Network Svc. CoordinatorCheyenne B

Sales & Provisioning

Cara HP

Help Desk Tony

Help Desk Evan

Help Desk Will T

Support Engineer

Tom P

SupportEngineer Manraj B

Consultant Steve R

Senior Consultant Roberto T

Consultant Simon H

Non-Exec. ChairmanTim Mason

Sales Sup. Admin

Ceri F-D