New Citylab2050 / Antwerp · 2018. 1. 9. · LPWA 4G CAT1 4G NB ... giving their perspective on...
Transcript of New Citylab2050 / Antwerp · 2018. 1. 9. · LPWA 4G CAT1 4G NB ... giving their perspective on...
© 2017 TM Forum | 1
Citylab2050 / Antwerp
Iris GommersProgramleader sustainable city
City of Antwerp / Belgium
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Living labs03
Digital Ecosystem
02
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Digital City Platform: ACPAAS
Digital strategy
05 Data strategy
Smart city building blocks
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Antwerp City of Things
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Working on the city of
the future asks for
new, creative
solutions.
Goal: making the city more sustainable
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Our lab is a place to meet
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Our lab is a place to exchange
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Our lab is a place to experiment
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Organisation
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1. analyse
challenges
2. co-creation
ideas
3. setting up
experiments
4. implementation
& learning
5. sharing
insights
Process architecture
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System approach
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Types of Actions
Ideation and prototyping
Learning & Scaling
Inspiring & Connecting
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Airbezen: measuring airquality
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cc Daffy Duke via Flickr
A new bankcredit product
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Bookmine
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Biekes (Beas) from A(ntwerp)
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- Concrete projects/pilots- Accelerating innovations- Learning and sharing knowledge
- Stronger (professional) networks –make fertile ground?
- Sustainability rises on the agenda’s –structural organisation changes?
- Input for and impact on policies –new way of government?
What is our impact?
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Building blocks:•Energy-production and exchange•Zero-waste, reuse, reduce, recycle, design fordissasambly, repair, share, lease…•Ownership with the community•Nudging and gamification•Blockchain and smart data as support•Online and offline platform
EU Urban Innovative Action programPreparation-phase
Smart & Circular South
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Learnings
Cooperation pays off
Work on real challenges and find the right focus
Address the problem from enough angles
Build in enough time
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Thank you for your attention
Visit www.Stadslab2050.be
Follow us on Twitter via @Stadslab2050
Join us on Facebook andLinkedIn
CityVerve: a citizen-centric approach toward a scalable smart city platform
Prof John Davies, Chief Researcher, BT
© British Telecommunications plc
Overview
• IoT ecosystems
• CityVerve Smart City project
• Citizen-centric approach
© British Telecommunications plc
IoT technology layers
Enabling the IoT Ecosystem
SECURITY / RESILIENCE / SCALE
DATA HUB
Smart Parking
Driver Assist
Waste Management
TracingAssets:BT Trace
Smart Street Lighting
APPLICATIONS
LoRa
MESH
CONNECTIVITY
UNB
SENSORS
LightSensor
Bin Usage
ParkingSensor
Vehicle Telemetry
RFIDTrace
Soil Moisture
Analytics
Dev Environment
IT Services
Information Spine
© British Telecommunications plc
SCALE
Connectivty: BT is well positioned to offer IoT connectivity solutions that best suit each individual IoT opportunity at scale
SENSORS
VERY LOW DATA
REGULAR
LOW DATA
DATA
INTENSIVE
NUMBER OF DEVICES
PE
RF
OR
MA
NC
E
4G
3G2G
LPWAincl.
NB-IoT
WiFi
ZigBeeZigwave
Today, extreme fragmentation of connectivity solutions is driving confusion and limiting
IoT adoption
POWER
COST
COVERAGE
& RELIABILITY
BT delivers best of both fixed and mobile connectivity to address unique requirements of each project
Tailored
LPWA
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4G
CAT1
4G
NB-IoT5G
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2G
3G
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2020+
Blu
eto
oth
© British Telecommunications plc
Why an IoT data hub/platform?
• Large amounts of heterogeneous data
– Data aggregation
– Economies of scale
– Uniform access to data
• Breaking down silos
– Lowering the barriers to participation
– Fostering innovation
• Removes need for infrastructure
• Supporting an ecosystem of partners
© British Telecommunications plc
“Interoperability is essential to unlock 40% of the $11 trillion potential value of the IoT”
(McKinsey)
IoT & Interoperability – a platform of platforms
Proudly Supported by
This is CityVerve.
CityVerve is Manchester’s smart city demonstrator.
2 year, €20m programme, began July 2016.
Manchester: 3m people, £50bn+ GVA
CityVerve is creating a blueprint for smart city implementation worldwide.
Led by Manchester City Council, it’s made up of 21 organisations who have united to transform the city and create endless possibilities for
the people there.
CityVerve’s 20 Use Cases – Themes
Transport and Travel
Health and Social Care Culture & the public realm
Energy & the environment
CityVerve’s workstreams
Building the Platform of Platforms
Creating Use Cases
Engaging Citizens The Open Innovation project
Ongoing Evaluation
CityVerve’s workstreams
Engaging Citizens
Citizen Engagement: This Is CityVerve
• Campaign to introduce
CityVerve to local community
• What? Where? Why? How?
• Printed leaflet
• Illustrated map
• Public-facing newsletter
• Animated video
• Media and paid media
• traditional & social
Citizen Engagement: Citizen Journalists
• Telling the story of CityVerve through
the eyes and ears of local people
• Recruitment campaign was designed
to select individuals from all walks of
life to become local ambassadors
• Each Citizen Journalist will create
content – video, audio and or written –
giving their perspective on what
CityVerve means for them
• In return, they gain direct access to
the project PM team and the
opportunity to help shape the project
Citizen Engagement: Citizen Journalists
• CJs have access to project
management team and monthly
briefings on project progress
• CJs will attend industry events where
CityVerve has a presence and be
invited as first triallists on CityVerve
use cases
• Each Citizen Journalist will file at least
3 stories in the period to December
2017
• Stories promoted by CityVerve media
channels and published on website
Citizen Engagement: Citizen JournalistsHow would you like to see technology improve the lives of Manchester people?
Businessperson Tech Expert Student Environmentalist
Academic &
Local Expert
Community
Advocate
Curious Tech Fan
Citizen Engagement: Community Forums
• Gathering insights from communities on perceptions of different
technologies planned for use in CityVerve
• Participants gathered from diverse Manchester communities
• Attendees position themselves on a triangle, each point
represented one of three perspectives on Future Smart Cities:i. Open, Shared and Grass Roots
ii. Private, Opaque and Efficient
iii. Personal, Synchronised and Monitored
Citizen Engagement: Community Forums
• Participants presented with constructed, hypothetical Smart Cities
scenarios, each relevant to CityVerve use cases and technology
• Attendees asked to vote for which future scenario they would prefer to
live in before and after a structured discussion. Example outputs:
• People happy to share personal data if it leads to more efficient and effective public services
for all users
• Wanted more clarity about CityVerve technology and involvement with the project
• Conscious of corporate control over IoT infrastructure but equally wary of grassroots, citizen
led initiatives
• General consensus was around personalised information based on data collection, but only
if the give and reward was made clear to all participants.
● Increase confidence and trust with CityVerve● Improved chance of user acceptance of new technology
Challenge
Solution
Value
Stakeholders ● Manchester citizens
Community forums
● People want to feel empowered about the technology that they’re using ● Concerns about how data is managed and stored - sceptical of who is benefitting from data collection● There needs to be a clear problem that new technology is solving to have a real impact on citizens lives● Citizens want to make sure that the most vulnerable people in society are protected and have access to new
technology● There needs to be clearer communication about CityVerve and the project plan so people know when they can
start using the technology
● There needs to be clearer transparency over the services and products that collect data ● Transparency over data ownership ● Ensure technology is user focussed, not city focussed● Ensure that new technology is accessible, both through the technology itself and the language used
Risks● If points are not addressed, community buy in will be slow. Business sustainability is dependent on building
trust with users ● Need to ensure everyone listened to, not just loudest voices
Challenge
Solution
Value
Stakeholders
Risk
● Telematic data collection needs to be opt in and out for clear transparency● Incentives for better driver behaviour need to be clear● People can be uncomfortable and distrust services that monitor their driving● Fears that it is only beneficial to those who can afford the devices
● Telematics to improve safety massively supported, e.g. vehicles notifying emergency services in event of an accident
● Some support for adjusted insurance premiums based on opt in data collection● The solution could warn people of potential rise in cost related to their driving. Let them take control of
their actions● Have secure data management and collection in place to avoid unnecessary hack threats
● People can see the benefit of a telematics system if they are able to control how data is collected● Need to be accessible to all members of different communities● Create benefits for society at large, not just the individual
● Drivers● Insurance companies
● Community needs to feel included in the process● Worries about the general state of data capture and what it means
Road Safety - Community InsightsScenario description - using telematic technology to improve road safety, providing feedback on driving behaviour and information in emergency situations
Challenge
Solution
Value
Stakeholders
Risk
● Data collection needs to be transparent● Fears over vulnerable people being exploited through data collection● Concerns about automated systems that may replace human interaction and insights● Could be an assumption that data can be used to make decisions for the user’s best interests● Unclear who the beneficiaries are of this solution● Need transparency over where data is stored and how it is collected● Need clear consent forms if other people are to be monitored by trusted individuals
● Clear and easy to understand language that is accessible to everyone about what they are participating in● Data needs to be protected and owned by the individual● Technology shouldn’t replace face to face time with a doctor● Ensure that changes to the health care plan are validated and that all people in society have access to
personalised care plans
● People happy with how the system can work but need to be reassured about the quality of plansdeveloped using data
● Need to have ways of including everyone in society● Contextualised data collection will build trust with users
● Health care users● Health care providers
● If data management assurances aren’t taken into consideration, there’s a risk of distrusting the service● Worries about the general state of data capture and what it means● Need to be aware of tone of language and potential for the vulnerable to be exploited
Co-Production Of Health Care Plans - Community InsightsBusiness Scenario - using IoT-based summary of patient’s activity and lived-experience to co-produce personal care plans with realistic targets adapted to personal
circumstances
© British Telecommunications plc
In summary
• CSPs have key role(s) in the IoT ecosystem– Connectivity
– Data platforms
– More widely, supporting ecosystem end-to-end through partnerships
• BT is trialling this model in CityVerve and elsewhere– Smart Agriculture, Transport & Logistics, MK:Smart, Retail, …
• Putting the human at the centre of the process is critical for acceptance and uptake
© British Telecommunications plc
Thank you for your attention
HUMANIZING SMART CITIESA CITIZEN CENTRIC APPROACH TOWARDS A SCALABLE
SMART CITY PLATFORM
Bala MahendranChief Executive
Basildon Borough Council
Creating opportunity,
improving lives
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BASILDONFIRST GENERATION NEW TOWN
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BASILDON BOROUGHThe local context.
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THE BASILDON WAYFacilitating and shaping the future
02 OUR CITIZEN-
CENTRIC APPROACHAn inclusive smart city approach
03
CONTENTS
THE BASILDON BOROUGH
New Town 1949 Population over 180,000
2034 projected population of 204,000
7,000 businesses operating in the area
Home to 70,000 jobs
Democracy Citizen CentricityCollaboration
F A C I L I T A T I N G A N D S H A P I N G T H E F U T U R E
AN INCLUSIVE SMART CITY APPROACH
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LOCAL PLAN
The Local Plan public consultation gives all residents the opportunity to
have their say and contribute to shaping the future of their local area.
HOUSING STRATEGY
The housing strategy consultation allows residents to voice their
opinions on the future of housing in the borough. We want to ensure that the Basildon Borough remains a place where people are proud to call home.
BUSINESS FORUM
A partnership between local businesses and Basildon Council. This setup gives customers access to free assistance with waste management,
environmental legislation and, energy and water conservation.
CUSTOMER PANEL
Giving customers the opportunity to contribute to the future of their
council services. Sessions are held twice a year or when needed to
inform any major change.
CONSULTATION AND ENGAGEMENT
BASILDON COMMUNITY HUB
Through co-location of local services at the Basildon Centre such as localgovernment, probation service, citizens advice bureau, the police and more,not only does physical access become easier but also through data sharing wecan be better equipped to meet citizens needs and tackle challenges ahead.
MAKING SYSTEMS WORK FOR OUR PEOPLE
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BIG DATA DRIVING HUMAN SOLUTIONS CONTINUED
COLLABORATION
Working with our partners to share, match and model data. Example: We are using predictive risk modelling to improve children's lives and are humanising this project by combining it with ethnographic research which helps inform data analysis
INNOVATION
Establishing Basildon as the centre of advanced technologies in the South East by funding a self sustaining model of digital and technological opportunities.
BASILDONCITY OF THE FUTURE
Creating opportunity, improving lives
www.basildon.gov.uk
Presenter: Bala Mahendran, CEO Basildon Council
+44 7773 934 [email protected]
Georgina Blakemore+44 7809 105 392
Karthik Durgaprasad
Contact Us
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Humanising Smart Cities
Chris CooperCTO
KnowNow Information
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Re-cap PAS 181 - Interoperability Framework
Smart Cities are:
- Visionary
- Citizen Centric
- Digital
- Open & Collaborative
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Why No Smart Cities Today?
+ +
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Unstoppable Trends
www.bristolisopen.com
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Citizen Engagement
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Catalyst - Smart Grid
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Where to Start
• Enable Smart Grid clusters - new & retrofit
• Digital Infrastructure Investment - Connectivity & Skills
• Open Data Evidence Base - Citizen Engagement
Conclusion
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Information Marketplace Realised
BSI Smart City Standards
- PAS 181 - Interoperability Framework
- PAS 184 - Realising smart city projects
Chris Cooper,CTO KnowNow [email protected] 275 469