New 2010 2011 Detailed Action Plan
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THE LEARNING EXCHANGE Prepared by Darlene Brown May 2010 TLE Detailed Action Plan 2010/2011 STRATEGIC DIRECTION 1: Developing Our Place in the Community and Relations with Partners GOALS • Be an integral part of the community • Promote the recognition of The Learning Exchange and its vision/mission, within the community and amongst partners • Foster a strong sense of commitment to the cause of literacy within the community Communication Main initiative and Actions Expected Results Responsible Timeline 1.1 Maintain current community contacts Contacts maintained within community Communication Consultant Ongoing 2010 - 2011 1.2 Annually create a list of literacy and community events Annual list of literacy and literacy- related community events Administrative Assistant Fall 2010 1.3 Distribute communication package and promotional materials at events within the community Enhance presence in community Staff BOD TLE members Ongoing 2010 - 2011 1.4 Annually hold communication events Increase communication Executive Director Ongoing 2010 - 2011 1.5 Update/create promotional materials as needed Promotional materials for TLE Executive Director Graphic Designer Communication Consultant Administrative Assistant Ongoing 2010 - 2011 1.6 Improve Facebook presence Increased presence on Facebook Executive Director Starting September 1.7 Ensure regular communication of The Learning Exchange news and information to members, other literacy providers, partners, schools and community organizations Informed members, partners and organizations Executive Director Communication Consultant Administrative Assistant Ongoing 2010 - 2011 - 1 -
Transcript of New 2010 2011 Detailed Action Plan
THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION1: Developing Our Place in the Community and Relations with Partners
GOALS• Be an integral part of the community• Promote the recognition of The Learning Exchange and its vision/mission, within the community and amongst partners• Foster a strong sense of commitment to the cause of literacy within the community
CommunicationMain initiative and Actions Expected Results Responsible Timeline
1.1 Maintain current community contacts Contacts maintained within community Communication Consultant Ongoing 2010 - 20111.2 Annually create a list of literacy and community events Annual list of literacy and literacy-related community events Administrative Assistant Fall 2010
1.3 Distribute communication package and promotional materials at events within the community
Enhance presence in community
StaffBODTLE members Ongoing 2010 - 2011
1.4 Annually hold communication events Increase communication Executive Director Ongoing 2010 - 2011
1.5 Update/create promotional materials as needed Promotional materials for TLE
Executive DirectorGraphic DesignerCommunication ConsultantAdministrative Assistant
Ongoing 2010 - 2011
1.6 Improve Facebook presence Increased presence on Facebook Executive Director Starting September1.7 Ensure regular communication of The Learning Exchange news
and information to members, other literacy providers, partners, schools and community organizations
i. Annually, produce and distribute three editions of the News and Views newsletter and post on website
ii. Regularly, post information on TLE’s Google calendar iii. Promote TLE’s services, website and Learning Links within the
communityiv. Promote fan page on Facebook
Informed members, partners and organizationsExecutive DirectorCommunication ConsultantAdministrative Assistant
Ongoing 2010 - 2011
1.8 Attend McGill Volunteer Fairs Increase of communication/networking opportunities Communication ConsultantVolunteers Sept. 2010 & Jan. 2011
1.9 Initiate the TLE Literacy Spirit Award to a member of the com-munity in recognition of their outstanding support/effort in literacy (i.e. Present award at SWL Gala)
Literacy supporters recognized Executive Director May 2011
STRATEGIC DIRECTION GOALS
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
1: Developing Our Place in the Community and Relations with Partners
• Be an integral part of the community• Promote the recognition of The Learning Exchange and its vision/mission, within the community and amongst partners• Foster a strong sense of commitment to the cause of literacy within the community
PartnershipsMain initiative and Actions Expected Results Responsible Timeline
1.10 Contact existing and partners/maintain ongoing partnerships and increase networking opportunities Strengthen established partnerships
Communication ConsultantExecutive DirectorAdministrative Assistant
Ongoing 2010 - 2011
1.11 Contact identified potential partners from ACE project to increase partnerships and networking opportunities
i. Centre d’action St. Laurent: Volunteer referralsii. Juan Moreno Refuge: English coursesiii. Katimavik: Canadian youth volunteer programiv. Green Coalition: workshops related to writing and environmental
issuesv. Community University Research Exchange (CURE): Submit pro-
posal for project partnership
Established new partnerships Communication ConsultantExecutive DirectorAdministrative Assistant
Starting Fall 2010
1.12 Continue partnerships to maintain and update Learning Links
Partnerships established to continue work on Learning Links Executive Director Starting September 2010 Regular contact
1.13 Annually, appoint board member to represent TLE as “Com-munity Representative” on SWL/Vimont Governing Board
Representative on SWL/Vimont Governing Board BOD Fall (after AGM)
1.14 Attend SWL School Board meetings and functions as needed Representation of TLEExecutive DirectorBODTLE Governing Board Rep
Ongoing 2010 - 2011
1.15 Develop two new community contacts annually
New community contacts
Partnered with more community organizations than at present, and
providing literacy services in conjunction with other social benefits
Executive DirectorCommunications ConsultantBOD
Ongoing 2010 - 2011
1.16 Annually, attend 2 – 3 community eventsIncrease of event attendance and partnership amongst community organizations
Executive DirectorCommunications ConsultantBOD
Ongoing 2010 - 2011
1.17 Partner with CDC-Laurier/Vimont and other community groups for Adult Learner’s Week• Hold festival and workshops• Promotional activities
Increased partnership for events
Participation of learnersExecutive DirectorPartners March 2011
STRATEGIC DIRECTION GOALS
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
2. INCREASING MEMBERSHIP AND SUSTAINING INVOLVEMENT • Recruit/train new volunteers and recruit/assess new students • Retain/support current members• Increase overall membership
Outreach, Retention, Recruitment and SupportMain initiative and Actions Expected Results Responsible Timeline
2.1 Involve existing and new partners in recruitment Increase community network Communications Consultant Ongoing 2010 - 20112.2 Begin recruitment/training of new members via new venues
• Recruit, assess and match more one to one students• Incorporate Interactive smart board• Find cost effective locations • Advertise for new volunteers (actively recruit at a key point in
year)
New members recruited
Train and match more tutorsCommunications ConsultantExecutive Director Tutor Trainers
Starting September 2010
2.3 Regularly provide networking opportunities amongst members, Board and staff Increased networking Executive Director Ongoing 2010 - 2011
2.4 Maintain quality of services for staff, students, volunteers and community • Increase staffing to meet the growing needs of the organiza-
tion
Additional staff to deliver the programs and services as outlined in the strategic plan and action plans Executive Director Ongoing 2010 - 2011
2.5 Begin implementing new outreach and support activitiesMembers have necessary resources and feel supported in efforts
Continue to support student/tutor matchesExecutive Director Student Leader volunteer Ongoing 2010 - 2011
2.6 Begin recruiting new volunteers for the new positions at TLE (i.e. website volunteer and library volunteer) Volunteers recruited Executive Director Ongoing 2010 - 2011
2.7 Reward and recognize members’ efforts for TLE TLE members recognized Executive Director 2010/2011 events
2.8 Submit members’ names for the Literacy Awards Recognition TLE members recognized Executive DirectorTLE Members 2010/2011 events
Access to ServicesMain initiative and Actions Expected Results Responsible Timeline
2.9 Review access to services and available support • Staff requirements• Services offered• Track incoming calls re: where they heard about us
Knowledge of needs Executive Director Ongoing 2010 - 2011
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION2. INCREASING MEMBERSHIP AND SUSTAINING INVOLVEMENT
GOALS• Recruit/train new volunteers and recruit/assess new students • Retain/support current members• Increase overall membership
Access to ServicesMain initiative and Actions Expected Results Responsible Timeline
2.10 Increase opportunities for service access to communityPromote Internally:• Meet with teachers/staff/admin. • Luncheon with key people at Vimont• Volunteers wear identifiable nametags/lanyards• Survey to teachers• End of year summary of work with SWLPromote externally:• Student handbook info page• Look for new venues to advertise for volunteers and promote
services• Promote at local kiosk• Look for more partners within community• Partner more with SARCA...monthly meeting/update• CDEAC• SWL Annual report to SWL key people
Increased awareness of TLE services
Increased community use/access to TLE services Executive Director Ongoing 2010 - 2011
2.11 Complete library training and volunteer recruitment Three trained library volunteers Executive DirectorLibrary Consultant/Trainer Fall 2011
2.12 Hold annual ACE Community FestivalOutreach, awareness and community spiritRecognition of adult learnersIncreased visibility of TLE’s services
Executive DirectorAdministrative AssistantCommunications Consultant
March 2011
TLE Committees/GovernanceMain initiative and Actions Expected Results Responsible Timeline
2.13 Annually, develop Board’s strength • Elect one new director annually• Maintain a balanced Board• Meet to review strategic/action plan
Well-governed, cohesive and informed BOD
New director on BOD
A functional Board with the right background experience and contacts
to meet the Strategic Plan requirements
BODExecutive DirectorNominating CommitteeCommunications Consultant
Ongoing 2010 - 2011
2.14 Annually, promote and advertise different committees and duties• List in Annual Report list of committees and members
TLE member participation on committees Executive DirectorAdministrative Assistant Ongoing 2010 - 2011
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION3. STRENGTHENING OUR PROVISION OF SERVICES
GOALS• Develop and improve current services • Raise awareness and understanding of literacy and services available through The Learning
Exchange
Training and Professional DevelopmentMain initiative and Actions Expected Results Responsible Timeline
3.1 Monitor the trends in literacy within the educational renewal and adapt accordingly
Knowledge of renewal initiatives Executive Director Ongoing 2010 - 2011
3.2 Promote members’ active participation in continued training and tutoring opportunities• Increase frequency• Hold during regular school hours• Invite Vimont staff/students • Work with CLCs
Increase participation of TLE members and community Executive DirectorAdministrative Assistant Ongoing 2010 - 2011
TLE WebsiteMain initiative and Actions Expected Results Responsible Timeline
3.3 Link The Learning Exchange website to other literacy and com-munity organizations’ sites Higher profile for TLE Executive Director
Webmaster Ongoing 2010 - 2011
3.4 Annually, retain service of webmaster Webmaster expertise Executive Director Fall 20103.5 Update and monitor site
• Scribd link sections• Monitor analytics and use to advantage• Review referrals (from analytics) and update as needed• Update/upload master documents
Up-to-date website
Links to other websites
Current statistics regarding website hits
Executive DirectorWebsite Volunteers Ongoing 2010 - 2011
3.6 Improve Facebook page Increased traffic to TLE’s Facebook page Executive DirectorWebmaster September 2010
FundingMain initiative and Actions Expected Results Responsible Timeline
3.7 Research potential funding sources and write proposals for fund-ing• Request/justify additional funding from PACTE• Apply as needed in conjunction with Strategic Plan• Apply to Canadian Heritage
Proposals written and accepted to increase funding opportunities
Additional funding to deliver the programs and services
Request submitted and additional PACTE funding approvedExecutive Director Ongoing 2010 - 2011
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION3. STRENGTHENING OUR PROVISION OF SERVICES
GOALS• Develop and improve current services • Raise awareness and understanding of literacy and services available through The Learning
Exchange
TLE’s InfrastructureMain initiative and Actions Expected Results Responsible Timeline
3.8 Annually, update and review all TLE’s master documents Up-to-date documents Executive DirectorWebmaster Fall 2010
3.9 By 2011, complete revision and development of updated Orienta-tion Manual including Policies & Procedures• Review by-laws to meet with PACTE requirements
Up-to-date Orientation manual
By-laws in line with PACTE requirementsBODExecutive Director April 2011
3.10 Annually, bring the board, staff and other key members of TLE to-gether for professional development, training and information ex-change
Well-informed BOD and staff, as well as opportunities to network Executive DirectorWebsite Volunteers Spring 2011
Resource CenterMain initiative and Actions Expected Results Responsible Timeline
3.11 Manage and improve access/use of Resource Center and TLE services to community• Hold monthly book give-aways• Post hours on new board• Promote within Vimont Center• Colorful promos...change regularly• Post newsletter• Banner
Services well promoted
Better learning environment, able to accommodate needs of TLE
members and community
Students able to use on drop in basis
Executive DirectorLibrary ConsultantAdministrative Assistant
Ongoing 2010 - 2011
3.12 Regularly, maintain and update our technical resources Up-to-date technical resources Executive Director Ongoing 2010 - 20113.13 Train staff in use of ResourceMate Trained staff Library Consultant As needed
3.14 Complete Phase II of library circulation system Circulation system implemented successfullyExecutive DirectorLibrary ConsultantAdministrative Assistant
Fall 2010Ongoing
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION3. STRENGTHENING OUR PROVISION OF SERVICES
GOALS• Develop and improve current services • Raise awareness and understanding of literacy and services available through The Learning
Exchange
Family LiteracyMain initiative and Actions Expected Results Responsible Timeline
3.15 Continue to build upon family literacy program initiatives within the community• Acquire additional funding• Involve parents as volunteers
Expand Family Literacy initiatives and programs, events of 100+
Executive DirectorAdministrative AssistantFamily Literacy CommitteeCommunications Consultant
Ongoing 2010/2011
3.16 Involve children’s parents in Family Literacy activities at the schools Increased parent involvement and promotion of family literacy
Executive DirectorAdministrative AssistantFamily Literacy CommitteeCommunications Consultant
Starting January 2011
3.17 Initiate TLE Connections for parents within the community• Parent information and support Increased parent support
Executive DirectorAdministrative AssistantFamily Literacy Committee
Starting August 2010
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION4. FOSTERING STUDENTS’ GROWTH
GOALS• Aid in the development of our students’ autonomy• Instil a commitment to life-long learning in our students• Provide students with the necessary tools and skills to function successfully in everyday life
Student DevelopmentMain initiative and Actions Expected Results Responsible Timeline
4.1 Provide diverse range of learning opportunities for students• Offer TLE services to recruit/assess/match students Maintain high student recruitment and retention level Executive Director Ongoing 2010 - 2011
4.2 Purchase appropriate resources for students Inventory of quality and relevant resources Executive Director Ongoing 2010 - 20114.3 Provide opportunities for students to interact with learners from
other councils• Invite students to participate in LVQ events• Get students involved in SUN program• Support new student speakers (provide budget, etc.) and
provide leadership• Host and participate in student events and get-togethers
Have at least one student from TLE on SUN team
Increase number of students attending outside events by 20%
Host annual student event
Executive DirectorStudent Leader volunteer Ongoing 2010 - 2011
4.4 Increase learning opportunities and resources for adult learners who are parents• Initiate Parent’s of Vimont group• Hold workshops• Provide support and resources
Increased parent awareness and involvement especially during key family literacy events during the year
Executive DirectorAdministrative AssistantFamily Literacy Committee
Starting August 2010
4.5 Encourage TLE students’ participation in the Blue Metropolis, LVQ Annual Conference, and similar events Increase number of students attending literacy-related events by 20% Executive Director Ongoing 2010 - 2011
4.6 Encourage students’ involvement at TLE during Adult Learner’s Week Increase students involvement and visits to TLE Executive Director March 2011
4.7 Represent the issues and concerns of TLE’s adult students through representation and involvement on boards, committees and other key organizations
Broad representation for TLE students at key organizationsExecutive DirectorBoard of DirectorsStaff
Ongoing 2008/2010
4.8 Encourage students’ participation and attendance at events and workshops
Increase students’ participation and attendance at events and workshops by 20% Staff By 2011
4.9 Work with Green Coalition to offer writing and environmental issue workshops Increased learning opportunities and community partnerships Executive Director
Administrative Assistant Winter 2010/2011
4.10 Development of essential skills program Establish resources, links and programs for students Executive Director Ongoing 2010
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THE LEARNING EXCHANGE
Prepared by Darlene Brown May 2010
TLE Detailed Action Plan 2010/2011
STRATEGIC DIRECTION4. FOSTERING STUDENTS’ GROWTH
GOALS• Aid in the development of our students’ autonomy• Instil a commitment to life-long learning in our students• Provide students with the necessary tools and skills to function successfully in everyday life
Essential SkillsMain initiative and Actions Expected Results Responsible Timeline
4.11 Act upon research results of new programs and resources re: essential skills
Knowledge of essential skills resources/programs for students Executive Director September 2010 to December 2010
4.12 Develop workshops for students re: essential skills trainingDevelopment of essential skills training workshops
Define literacy programs that we can implementExecutive DirectorTrainer December 2010
4.13 Implement new programs/essential skills/resources New programs established for students Executive Director By January 20114.14 Present learning opportunities to provide students with essential
skills Increase learning opportunities by 20% By 2011
ICT TrainingMain initiative and Actions Expected Results Responsible Timeline
4.15 Use ICT training to increase the success rate of adult literacy stu-dents• Computer training for tutors (following Basic Training) to tutor
students on ICT use
Students’ competency level increased (real life application of ICTs) Executive Director Ongoing 2010/2011
4.16 Promote use of computers and related equipment Computers and ICT equipment at Resource Center used by students Executive DirectorAdministrative Assistant Ongoing 2010 - 2011
4.17 Implement learning opportunities for students re: ICT use Increase access and use of ICTs Executive DirectorAdministrative Assistant January 2010 to June 2010
4.18 Continue to develop, update and promote the Learning Links’ web-site• Create promo bookmark/postcard for Learning Links (i.e. in-
clude address how to get to it, short description, instructions)• Workshop proposals at QAAL, QPAT, etc.
Partnership with RECIT
Increase relevancy of links
Organize Learning Links for ease of use
Learning Links used by students across the province
Promotional material developed
Executive DirectorRECIT Ongoing 2010 - 2011
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