“Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair...

31
“Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery [email protected]

Transcript of “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair...

Page 1: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events” in SurgeryStephen D. Cassivi, MD MSc FRCSC FACS

Professor of Surgery

Vice Chair – Department of Surgery

[email protected]

Page 2: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Financial Relationship / Conflict of Interest Disclosure

Statement

I have NO financial relationships or

potential conflicts of interest to report

Page 3: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Audience Response Questions

Never Events in Surgery

Page 4: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Which of these following events is the most commonly reported

‘Never’ event?A. Abduction of inpatient

B. Inpatient SuicideC. Wrong-site

Surgery

Source: 2009 Joint Commission Report

Never Events in Surgery

Page 5: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Which of these following events is the most commonly reported

‘Never’ event?A. Abduction of inpatient

B. Inpatient SuicideC. Wrong-site

Surgery

Source: 2009 Joint Commission Report

Never Events in Surgery

Page 6: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Of the following 4 surgical ‘Never Events’, which is the most common?

A. Surgery on the wrong body part

B. Surgery on the wrong patientC. Unintended retention of a

foreign objectD. Wrong surgical procedure

performed

Never Events in Surgery

Page 7: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Of the following 4 surgical ‘Never Events’, which is the most common?

A. Surgery on the wrong body part

B. Surgery on the wrong patientC. Unintended retention of a

foreign objectD. Wrong surgical procedure

performed

Never Events in Surgery

Page 8: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Of the following 4 surgical ‘Never Events’, which is associated with the

highest average malpractice payments?

A. Surgery on the wrong body part

B. Surgery on the wrong patientC. Unintended retention of a

foreign objectD. Wrong surgical procedure

performed Source: Surgery 2013:153;465-472.

Never Events in Surgery

Page 9: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Of the following 4 surgical ‘Never Events’, which is associated with the

highest average malpractice payments?

A. Surgery on the wrong body part

B. Surgery on the wrong patientC. Unintended retention of a

foreign objectD. Wrong surgical procedure

performed (~ $230,000/case)Source: Surgery 2013:153;465-472.

Never Events in Surgery

Page 10: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events” in SurgeryStephen D. Cassivi, MD MSc FRCSC FACS

Professor of Surgery

Vice Chair – Department of Surgery

[email protected]

Page 11: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

Page 12: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

Page 13: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

“The defense strenuously objects.”

Page 14: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

Ken Kizer, MD MPH• Founding President and

CEO – National Quality Forum

Page 15: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Which of these have you done in the past year?

A. Paid for an Insurance Policy

B. Purchased a Lottery ticket

C. Both A & BD. Neither A or B

Never Events in Surgery

Page 16: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

Negative Framing

Daniel Kahneman, BA PhD

2002 Nobel Prize in Economics

When the consequences of failing

to act are mentally vivid,

humans are more strongly inclined

to take action when the actions

are labeled so as to convey the

loss avoided rather than the benefit

gained.

Page 17: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

Wrong-Site Surgery

~ 1/112,000 surgical procedures

~ 4000 cases / year

Page 18: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

29 “Serious Reportable Events”

Growing list of: “Non-Reimbursable Serious Hospital-Acquired Conditions”

Page 19: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

NQF – SREs

1. Surgery on the wrong site2. Surgery on the wrong patient3. Wrong surgical procedure4. Unintended retained foreign object5. Death in an ASA I patient

• Device related death• Hospital-acquired burns• Falls• Pressure ulcers (stage 3 or 4)

Page 20: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

CMSNon-Reimbursable Serious Hospital-Acquired Conditions

Beyond the NQF• Catheter-associated UTI

• Vascular catheter-associated infection

• SSI after CABG

• SSI after Bariatric surgery

• SSI after orthopedic surgery

• DVT in total knee or hip replacement

Page 21: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”

Page 22: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Steps to take

Page 23: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Steps to take

1. Recognize that it’s not just on you.

Page 24: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Steps to take

1. Recognize that it’s not just on you.

Page 25: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Steps to take

1. Recognize that it’s not just on you.

2. Develop and standardize Evidence-based / Best Practices

Page 26: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Best Practices

Page 27: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Steps to take

1. Recognize that it’s not just on you.

2. Develop and standardize Evidence-based / Best Practices

3. Nurture a culture of safety

Page 28: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.
Page 29: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.
Page 30: “Never Events” in Surgery Stephen D. Cassivi, MD MSc FRCSC FACS Professor of Surgery Vice Chair – Department of Surgery cassivi.stephen@mayo.edu.

“Never Events”Measured Optimism

“Fortunately, in the last six years, we’ve

witnessed remarkable improvements and

innovative solutions emerge in response to

review of these Serious Reportable Events.”

Dr. Janet CorriganNQF President and CEO