Encrypted Email

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The Importance of Email in Business

• Email is still the number one communications tool across all industries

• Workers spend 152 minutes per day on email

• Worldwide email accounts are projected to increase from over 2.9 billion in 2010, to over 3.8 billion by 2014

• 26% of email accounts will belong to corporate users by 2014

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Data Breach in Email

• Data breach notification is mandated by law in 46 states

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Source: Open Security Foundation 2010 report, www.datalossdb.org

26% of data loss incidents occurred in the health care industry in 2010.

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Why Encrypt Emails?

• Privacy is mandated by law for companies operating in or doing business with the health care industry - Health Insurance Portability & Accountability Act (HIPAA)

• HIPAA mandates that organizations maintain the confidentiality of Protected Health Information (PHI)

• Recent changes to HIPAA now require that any breaches in data are reported

• Any entity sending PHI over the Internet should use encryption to ensure security and minimize the risk of data breach

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Encrypted Email

• Policy-based Encrypted Email• An easy way to encrypt outgoing emails

for an entire organization

• Features:– A rules-based policy engine automatically scans content of all outgoing email– Determines how to handle emails based on pre-determined rules and policies– Provides high degree of flexibility for managers to build rules based on the specific

needs of their business– Offers detailed reporting and tracking of all outbound emails– Uses standards-based PKI encryption technology

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Automatic Comprehensive Easy to manage Easy to use

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Encrypted Email HIPAA Templates• Templates to help businesses manage compliance with HIPAA• Built using common code sets, word combinations and terminologies• Updated quarterly

Current Procedural Terminology (CPT)

International Classification of Diseases (ICD)

Health Care Common Procedure Coding System (HCPCS)

National Drug Codes (NDC)

Claims Adjustment Reason Codes and Remark Codes (CARC/RARC)

Inpatient Fee For Service Codes (FFS)

National Provider Identifier (NPI) US Social Security Numbers Protected Health Information (PHI)

Keywords

Exclusively available with Encrypted Email from Never Clueless

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Benefits of Encrypted Email• A comprehensive policy management system – integrated with hosted

Exchange

• Out-of-the-box compliance– With HIPAA templates, a turnkey solution for healthcare

• Combines ease-of-use with the features of a fully-dedicated appliance

• One-click set up of encryption

• No training required for senders or recipients

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Encryption in Health Care• Eliminates the possibility of confidential information being read by anyone

other than the intended recipient

• Helps organizations meet compliance regulations

• Automatically encrypts emails based on pre-defined policies

• Enables security audits and tracking

• Good business practices

Sending an Encrypted Message

Encrypted messages can be sent via Never Clueless from any email client including mobile email clients

• Senders do not need to learn new technology to use the service

• In this example, if the word “financials” is included within a content filtering group, the message will be automatically encrypted

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Policy-based Encrypted Email

Description Policy-based Encrypted Email

Automatic Encryption Yes per policies

Encryption point Gateway

Software required for senders No

Software required for recipients No

Mobile Support BlackBerry, iPhone, Android, Windows Mobile, Symbian

Monthly Price Priced per mailboxApplied to all mailboxes on account