Neuerungen & Mehrwerte von Cisco Collaboration

Bert- Henrik Czaya

bczaya@cisco.com

Topics

• Update CUCM 10.5(2) release

• Cisco Collaboration Edge Architecture

• Cisco Jabber Update

• Cisco Enterprise Agreement for Collaboration

• Update Videoconferencing

• Update Business Edition 6kS

CUCM 10.5(2) release

Cisco UCM Release PlanWinter 2014 Summer 2014Spring 2014 Autumn 2014

Maintenance Release

CUCM 10.5(2)Minor Release

CUCM 10.5

Major Release

CUCM 10.0

Winter 2015 Summer 2015Spring 2015 Autumn 2015

Major Release

CSR 11.0

Seamless

• SAML-based Single Sign On (SSO)

• Network-based call recording for any device, anywhere

• NAT/Firewall Traversal without VPN

• Integrated admin, serviceability and user options for IM/P service

• Multi-domain and Active Directory alignment for IM/P service

• IPv6 support for SIP endpoints and video, with media resource support for IPv6

• Unified Capabilities Requirements (UCR)

• Video on Hold and CTI video support for video-enabled Contact Center

• Caller-Specific Music on Hold

• Extend & Connect Enhancements

• User Data Service (UDS) API

• Other API enhancements

• Simplified Installation, Upgrade, Migration, IP address and/or host name change

• Global dial plan replication by Intercluster Lookup Service (ILS)

• User self-provisioning and self-care

• Enable new videoconferencing resources, deployment models, use cases and technologies

• Secure intercluster bandwidth management, with support for EMCC, able to provide and reconcile treatment for disparate types of video endpoints

Key Themes, Features and Benefits of CUCM10.0

Transformative Efficient

Cisco UCM 10.0

Autumn 2013

UCM 10.5(2) Overview

• Aligns with CSR 10.6

• FCS December 2014

• Feature Content

IM/P Enhancements

Advanced File Transfer

IM/P Unexpected Disconnect (XEP-0198)

Single Sign On

Install/Upgrade Enhancements

Touchless Install

PCD

Music-On-Hold Scalability

Control of Security Status in Conferences

Security and Continuity

10.5.2 – The release you ought to be on!

• Will replace 10.5(1) as the hardened long life release which can be deployed with confidence

• Supports and Extends the value of collaboration 10.x with innovative enhancements, solution integration (SSO), and enhancing the 10.x work

• Continued Focus on Quality Reduced defect counts, Extended automation

Lower TCO ComplianceFlexibility - Multi

Site, Confidence

Managed File TransferIM & P Enhancements for UCM 10.5(2)

Description

• Server-side file transfer solution that copies and logs all files transferred

Value

• Required for regulatory compliance

• File sharing between users in one-one, ad hoc group, and persistent chat

Overview

• Files are uploaded and stored in a file repository

• File repository is on a customer-provided external file server

• Audit logging of all uploads and downloads in external database

Managed File Transfer – ComponentsIM & P Enhancements for UCM 10.5(2)

• New service: Cisco XCP File Transfer Manager

• New GUI pages: File Transfer and File Server

• Jabber: requires 10.6

Older or third-party clients not supported

• CUCM IM&P 10.5.2

• External database: PostgreSQL or Oracle

• External File Server: Linux distribution; serves as file repository

Unexpected Disconnect IM & P Enhancements for UCM 10.5(2)

Your Unreceived IMs no longer go to the bit bucket… when you close your laptop without logging off

Changes Include:

• Buffering messages (on unexpected disconnect)

• Delivering Buffered messages (on reconnect prior to timeout)

• Bouncing unreceived messages to sender (post timeout)

• Implemented XEP – 0198

Value

Better IM Integrity, translating to reduced support cost. Improved User Experience.

Single Sign On User Experience Enhancements for UCM 10.5(2)

1) End User SSO now officially supported!

2) Setup Enhancements

• Streamlined SSO Enablement wizard flow on CUCM by removing the need of context

switching between CUCM and IdP UI

• Removed the need of sequence between SSO enablement and Service Activation

• 10.5(1) Wizard Workflow

Enable SSOSave IdP Metadata

locallyBrowse and Upload

IdP MetadataDownload SP

Metadata

Go to IdP : Upload IdP Metadata . Configure IdP

Test

Context

Switch

!!Time Intensive Step!!!!

Timer Expiry : Need to start

from beginning• New 10.5(2) Workflow

Download SP Metadata

Go to IdP : Upload IdP Metadata . Configure IdP

Enable SSOSave IdP Metadata

locally Browse and Upload

IdP MetadataTest

• No Context Switch!

• No Timeout Concerns!

1

2

Continuous Improvement

• More secure data encryption with a dynamic key based encryption

• Support of AES 256 and TLS 1.2 for SIP and SRTP

• End User SSO solution verification

• Tomcat, JDK and RHEL Kernel upgrade

Continued quality focus – Architecture/design, serviceability, test coverage

Agile Implementation with emphasis on early feedback loop, Continuous Integration through automation during development

Tighter gating criteria - Zero Sev1/Sev2 defect philosophy and drive down S3 backlog

Metric driven with positive trend on KPIs

Quality

Security

Cisco Jabber Update

Desktop User Experience

Complete Visual Refresh

Interaction Design Improvements

Consistent user experience across entire Jabber portfolio

Aligns to Cisco collaboration portfolio

Chat & Presence FeaturesChat Rooms – Room Administration & Moderation

Chat Room – Message Search & UX Enhancements

Chat visual notifications

Chat Do Not Disturb

Spellcheck (Windows 8)

Protocol handler enhancements (XMPP, CiscoIM)

Rich Presence API for custom tab application

Jabber Release 10.5

Jabber forWindows

Share Enhancements

IM Only screen share

IM Only Group screen share

Remote Desktop Control

Calling Features

Personal Ringtones

Call Statistics (CTRL-SHIFT-S when on a call)

Hunt Groups

Call Pickup

Sharper Video Calls – edge smoothing

HD Audio – G.722 wideband

Self view : resize and move

Plantronics headset call control

Windows control in deskphone mode

User Management

Single Sign On

Reset Jabber

Telemetry data

SAML SSOConversation window control in deskphone modeVideo Desktop ShareCall TransferHD Audio - G.722Support for call recording and monitoringLocalization – 14 new languagesTelemetryReset Jabber (Configuration/Data)

Jabber Release 10.5

Jabber for Mac

Chat & Presence FeaturesAlert when available

Locations

Print Chat

AutoSave Chat

Conversation Tab reordering

Conversation Tab switching shortcut (CTRL –TAB)

Chat Security Labels [XEP-256]

Group Chats – remove participants

Chat Room Passwords

Jabber Release 10.6

Jabber forWindows

Share Enhancements

New share menu (Webex & screen share)

File transfer size limit

Advanced File Transfer (AFT)

File Attachments in Group Chats (on prem)

File Attachments in Chat Rooms (on prem)

File transfer compliance & audit

Remote Desktop Control

Calling Features

Calls – Do Not Disturb

Call notifications on other device

Early Mute – mute before answer

Call Statistics Menu item

Sennheiser headset Call control

Audio Device selection

Ring on all devices

Admin & User Management

Single Sign On for Remote Access

Mandatory Upgrades

Flexible Jabber ID (JID) Structure

Security

US Federal Market - FIPS 140-2 Compliance

Information Assurance improvements

Phone modeAdvanced File transfer

File Attachments in Group Chats (on prem)

File Attachments in Chat Rooms (on prem)

File transfer compliance & audit

SSO for Remote AccessFlexible Jabber ID (JID) StructureValidate use of AES-256 & TLS1.2 for Next Generation EncryptionCustom Contacts [Stretch content]

Jabber Release 10.6

Jabber for Mac

Jabber on Mobile Update

Cisco Jabber: iPhone, iPad, and AndroidNew Capabilities in Version 10.5

Expanded Deployment Options

SAML Single Sign On support across entire Jabber portfolio

Note: Cisco® Expressway does not yet support SSO

Phone Only Mode

Hold & resume via shared line

iOS: HD video

Android: Visual design refresh

Android: Expanded device support

Reset Jabber

Jabber for Android UI Refresh & Tablet UI

Cisco Jabber: iPhone, iPad, and AndroidNew Capabilities in Version 10.6

Feature Alignment

Mobile & Remote Access with Single Sign On

Flexible Jabber ID (JID) Structure

File Transfer

Includes Advance File Transfer support

Telephony Features

BFCP support

Call Park

Audio / video statistics

SRST failover

Location publication (“@ Mobile”)

Messenger: Edit Profile

SSO for Expressway Mobile and Remote Access (MRA)

Jabber at

workJabber

Anywhere

Jabber at

Home

Jabber at

the café

Inside the Enterprise

Network

Cisco VCS

Expressway

Cisco

VCS

Control

Collaboration

Services

CUCM

Internet

Outside the Enterprise

Network

Perimeter

Secure and Consistent Sign In User ExperienceInside and Outside the Corporate Network

Requires:Jabber 10.6VCS Expressway 8.5CUCM 10.5.2

Cisco Jabber Guest 10.5 &Jabber Web SDK 9.3

Jabber Guest – Public-to-Enterprise Communications• UC/video sessions into businesses

… from desktop, mobile

• Easily initiate from public web sites,

mobile apps & URLs, e.g. email

• SDKs for Web & mobile app integration

• Use in competing with Lync-Skype,

Vidyo, Acano, etc

• $$$ = Expressway/VCS licensing, Remote

Expert / Contact Center, HW pull through

Jabber Guest – Addresses 3 Universal Use Cases

Enhance customer interactions (e.g. Retail, Financial Services)

• Add voice, video, and data sharing to your website, email communications, and mobile applications.

Make experts easy to find (e.g. Healthcare, Financial Services, Education)

• Extend unified communications benefits to the entire ecosystem of an enterprise.

Offer temporary guest access (broadly applicable to businesses, governments, etc)

• Help experts, associates, customers, partners, and suppliers reach your employees.

• Use Case: HR Interviews

Jabber Guest Licensing and Availability

Licensing

• Guests – no cost

• Enterprise

• concurrent session licensing @ $0 … rights to use all Jabber Guest software & SDKs

• Expressway rich-media sessions @ $1500 list each required for firewall/NAT traversal

• promotion – 2 sessions of both Jabber Guest &

Expressway rich-media sessions at no cost for CUCM

9.0+ customers (ESW/UCSS required)

Availability

• Global launch

• Orderable since July, CY’2014

Jabber Guest

• 10.0 released in June ’14

• See UC Apps ordering guide

• 10.5 release Q4 CY14

• Actively working toward commit to add Android support

• 9.3 released in Sept ’14

• MR planned in Q4 CY14, e.g. Mac 10.10 (Yosemite) support

• Actively working toward commit to add in CY15 …

• firewall/NAT traversal via Expressway

• SSO

Jabber SDK

Mobile and Remote Access, Cisco Collaboration Edge Architektur

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

Seamless User

Experiences

Simple, Secure

Access

No One Left

Behind

Legacy &

3rd Party

Interoperabilit

yInvestment Protection

and return on

investment

IP4 to IP6, H.323-SIP,

Standards-based

3rd Party Video

Consumer to BusinessIntegrated customer relationships re-imagined

Jabber Guest

Cisco Unified

Communications

Manager

Remote and

Mobile

Worker

AccessConsistent user

experience outside the

corporate network

Jabber Mobile,

Desktop &

TelePresence

Endpoints

Cloud ServicesEnterprise flexibility and scalability

WebEx and TelePresence Together,

Service Provider Offerings

Business to BusinessSecure communications with partners,

customers & suppliers over the

internet

Open, DNS-based URI dialing

Cisco Jabber Remote Access Options

Unified CM

&

applications

Expressway

Firewall Traversal

AnyConnect

VPN

• Layer 3 VPN Solution

• Secures the entire device and it’s

contents

• AnyConnect allows users access to

any permitted applications & data

• New Offering

• Session-based firewall traversal

• Allows access to collaboration

applications ONLY

• Personal data not routed through

enterprise network

DMZEnterprise Network

1. Expressway E is the traversal server installed in DMZ. Expressway C is the traversal client installed inside the enterprise network.

2. Expressway C initiates traversal connections outbound through the firewall to specific ports on Expressway E with secure login credentials.

3. Once the connection has been established, Expressway C sends keep-alive packets to Expressway E to maintain the connection

4. When Expressway E receives an incoming call, it issues an incoming call request to Expressway C.

5. Expressway C then routes the call to UCM to reach the called user or endpoint

6. The call is established and media traverses the firewall securely over an existing traversal connection

UCM

Firewall Expressway

E

FirewallExpressway

C

Internet

Outside Network

Media

Signaling

How Expressway Traversal Works…

• Solution designed for and sold exclusively with UCM 9.1

and above

• Remote and mobile access for Jabber and fixed endpoints

• B2B Video and Audio for UC customers

• Jabber Guest

• Gateway 3rd party UC solutions (Lync, Polycom)

X8.1 Product Line Options

New

Offering

X8.1

“Expressway C”

Or Core

“Expressway E”

Or Edge

“VCS Control”

No Change

“VCS Expressway”

No Change

VCS Expressway

• Specialized video applications for video-only

customer base (GK, SIP Proxy, interworking,

traversal)

• For customers that require endpoints to register

to VCS

• Gateway 3rd party UC solutions (Lync, Polycom)

What can a Jabber client do with Expressway?A fully featured client outside the network

Make voice and

video calls

Instant Message

and Presence

Access visual

voicemail

Search corporate

directory

Launch a web

conference

Share content

Inside firewall (Intranet)

Outside firewall(Public Internet)

Collaboration

ServicesInternet

DMZ

Expressway

E

Expressway

C

Unified

CM

Cisco Enterprise Agreement for Collaboration

Macro Positioning of Unified Communications License Models

Licensing options

HCS

CUWL /

UCL

Collab EA

Focus of today’s discussionRTU = Right to use

PAYG = Pay as you go

• On-premises Capex

• Managed services

• Hosted opex

Why was the Collaboration Enterprise Agreement Created?

1. Simplify software license structure and operations

2. Capture customer footprint

3. Drive architectural adoption of Cisco Collaboration portfolio

New Collaboration EA Suites & Services Substantially updated in June 2014

Highlights Software and service elements in the Collaboration Enterprise Agreement

Unified Communications

Enterprise-class IP telephony call control

TelePresence point-to-point call control

Messaging

Presence and Instant Messaging (IM)

Soft Clients and Mobile Clients

Attendant Console

Emergency responder (E911)

TelePresence Multi-Party TelePresence Multiparty video conferencing

TelePresence Conferencing bridging resource management & administration

WebEx-On Premises General Purpose Web Conferencing

Cloud Conferencing

1. Enterprise Edition (cloud based):

• Web and Video Conferencing

• Event, support, training and general conferencing

• Instant messaging

• Cloud Connected Audio (CCA) Option

2. Meeting Center (cloud based):

• Web and Video Conferencing

• Instant messaging

• Cloud Connected Audio (CCA) Option

Prime Collaboration

Provisioning - Policy creation, MACD, and service activation

Assurance - Real-time monitoring, troubleshooting, and testing

Analytics - Historic quality, performance, technology consumption and end-user trending

HCS-LE Management

Zero-touch provisioning

Subscriber management

Monitoring, reporting and diagnostics

Capacity planning

Customer Collaboration

Enterprise contact center platform & applications

Inbound/outbound call handling and reporting

Social media monitoring, queuing and workflow

IP-based self-service, call routing platform and reporting

Adoption Services Offering includes: Public Sector (US only), Silver, Silver GET, Gold and Platinum.

New suites and services provide a holistic approach to acquiring Cisco Collaboration technologies in an Enterprise Agreement

consumption model.

Some items NOT Included in the Collab EA

× Enhancement options for video endpoints (e.g., premium resolution)

× SRST / Cisco Unified Border Element (CUBE) licenses

Update Videoconferencing

Architectural EvolutionCirca 2010 – At The Close Of The TANDBERG Acquisition

50

UC Manager (Voice)

VCS Control VCS Expressway

CTS

TripleMXP, SX, Profile Series

IP Phones

CTMS

CUPC

Video Advantage

IP Communicator

SIP

H.323

SCCP, MGCP,

ISDN

CTSMAN

Internet

UC Manager

(TelePresence)

PSTN

CTS

SingleT3

EXT1 Movi

MCU

TS

B2BExchange

CUBE

ISDNTMSPrime

TelePresence and UC endpoints typically deployed on separate UCM clusters

Limited interoperability between endpoints (TelePresence Server was the bridge between these formerly non-interoperable worlds)

Lots of product functional overlap in every category: endpoints,

call control, B2B connectivity, bridging, scheduling and management

• Different dial plans (numerical vs. alpha-numeric centric)

• Different methods of provisioning, management and monitoring

• Feature inconsistency across the portfolio

Architectural EvolutionCirca 2011 – 2013

51

UC Manager 8.6 – 9.0

(Combined Voice & TelePresence)

VCS Control VCE Expressway

TX Series

MXP, SX and C Series

IP Phones

Jabber Windows

Jabber Mac OS X

SIP

H.323

SCCP, MGCP,

ISDN

Internet

PSTN

EX Series

Movi

TS and/or MCU for

ad hoc and rendezvous

TMS

IP PSTN CUBE

Conductor

Any Endpoint

TS and/or MCU

for scheduled

EX

Series

WebEx-enabled

TelePresence

Lync

TMSPrime

• TelePresence and traditional UC (telephony and SD video) all collapsed on a converged UC Manager cluster. Former TANDBERG endpoints predominantly still on VCS Control

• Full native any-to-any interoperability between all endpoints and bridges. Ad hoc bridges under Conductor on UCM, scheduled bridges still on VCS Control

• Product functional overlap diminished; roles clarified but not all consolidation fully realized yet

Homogenized dial plans: both numeric and alphanumeric now fully supported across most of the portfolio

Provisioning, management, monitoring coming together –Prime Collaboration growing in functionality

Feature and User Experience consistency across the portfolio getting better and better

New compelling solutions like WebEx-enabled TelePresence

Architectural Evolution1st Half CY 2014

• All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity

• Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)

• Several exciting new endpoints!

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP,

MGCP,

ISDN

Internet

Jabber Win,

Mac, iOS and

Android

TS and/or MCU for

ad hoc and rendezvous CMR

Any Endpoint

EX

Series

SX, MX and

C Series

Cloud-enabled

TelePresence

TX Series

EX Series

Conductor PSTN

IP PSTN

CUBE

Lync

UC Manager 9.1 – 10.x

(Combined Voice & TelePresence)

TMS

TS and/or MCU

for scheduled

Prime

52

or

Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)

Video now a table-stakes feature: infused in a growing number of applications like WebEx enabled Telepresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest, H.265 and Scalable Video Coding (SVC)

Architectural Evolution – Reference!2nd Half CY 2014

• Multiparty bridging for audio and video, for all types of conferences now consolidated under Conductor with TMS for scheduling and meeting management

• Best Effort Early Offer in UC Manager 10.5

• Full provisioning of TC endpoint device-specific parameters in UC Manager 10.5

• Introduction of SVC/AVC and H.265 support in single-screen endpoints and bridges

Expressway-C Expressway-E

IP Phones

DX Series

Jabber Win,

Mac, iOS and Android

SIP

H.323

SCCP, MGCP,

ISDN

Internet

Jabber Win,

Mac, iOS and

Android

TS and/or MCU for ad hoc,

rendezvous and scheduled

Any Endpoint

EX

Series

SX, MX and

C Series

Cloud-enabled

TelePresence

TX Series

EX Series

Conductor

PSTN

IP PSTN

CUBE

Lync

UC Manager 10.5

(Combined Voice & TelePresence)

TMS

Prime

53

or

More exciting new endpoints!

Collaboration Meeting Room (CMR) now available as a cloud offering integrated inside the WebEx cloud

Cisco Confidential 54© 2011 Cisco and/or its affiliates. All rights reserved.

UC Manager

E20

EX

C-Series

CTS

Historie: Autonome Videobridges

Jabber

MCU

MCU

MCU

Cisco Confidential 55© 2011 Cisco and/or its affiliates. All rights reserved.

UC Manager

E20

EX

C-Series

CTS

Telepresence Server/MCU + Conductor = Single System

Jabber

TPS

TPS

TPS

Conductor

“External Backplane”

TelePresence Server Platforms

Cisco TelePresence Server

on Virtual Machine

R-VTS-K9

Cisco Multiparty Media 310

CTI-310-TS-K9

Cisco Multiparty Media 320

CTI-320-TS-K9

Cisco TelePresence Server

7010

CTI-7010-TPSMK2-K9

Cisco TelePresence Server

MSE 8710

CTI-8710-TPS-PR-K9

Migration from 5310, 5320,

and 8510

L-8000-CHLIC-PAK L-8000-TMSO

L-MCU5300-UPG-PAK L-300-PLC

Scalability ImprovementsTelePresence Server feature - Call capacity increase

• Improved call capacities are available with the Cisco Multiparty Media 310/320 and Cisco TelePresence Server on Virtual Machine.

• Additional screen licenses must be applied for the increased ports

• Capacity changes:

• Media 310/320: 10/20 ports in version 4.0(2.8) -> 12/24 ports in version 4.1

• UCS C220 E5-2667v2: 28 ports in version 4.0(2.8) -> 36 ports in version 4.1

• UCS C220 E5-2665 / C240 E5-2680: 16 ports in 4.0(2.8) -> 20 ports in version 4.1

• UCS C220 E5-2665 BE6K: 8 ports in version 4.0(2.8) -> 10 ports in version 4.1

• For details of these features see the latest release notes and NPI for TelePresence Server Version 4.1 (not released).

TS Capacity Comparison• Max limit of 104 connections

today.

• Goal is to increase to a minimum of 200 calls per TS cluster.

• Individual conferences will still be limited to 104 participants.

0

20

40

60

80

100

120

1080p 720p 480p* 360p*N

um

ber

of

Po

rts

Video Resolution

vTS

310

320

310+320

320+320

8710

4x 8710

*Assuming 480p and 360p has content in main video

TS 3.1 Release Notes: http://www.cisco.com/en/US/docs/telepresence/infrastructure/ts/release_note/Cisco_TelePresence_Server_Software_Release_Notes_3-1_1-80.pdf

Single Deployment ModelSolution feature – Scheduling through Conductor - Description

• Previously, conference bridges used for scheduled conferences were connected directly to the call control device without Conductor. In this release they used with Conductor.

• Two approaches for scheduling:

• Dedicated bridge - One or more bridges that

• are dedicated just for scheduled conferences,

• with each bridge in a pool of its own.

• Shared bridge - Allow bridges to be used

• for non-scheduled as well as scheduled

• conferences. In this case resource availability

• for scheduled conferences cannot be guaranteed,

• as the necessary resources might already be in use by non-scheduled conferences.

New!

Conductor product lineVariant Conductor Clustering Capacity Price

Free/trial/limited capacity

Conductor (VM only) 1 x standalone MCU or

TS

Free

Mid-Market Conductor

(VM only) (2)

*Variable # of

standalone/clustered

MCUs and/or TSs

(50 Call sessions)

USD List $7,995

Full capacity Conductor

(VM or appliance) (3)

30 x standalone/clustered

MCUs and/or TSs

(2400 Call sessions)

USD List $40,560

*See following slide for details

All the functionality of the full version except:

• Limit of 2 Conductors in a cluster

• Limited to 50 calls through Conductor at once

• Available only in a VM.

• Upgradable: Trial Conductor > Midmarket

Conductor > Full Conductor

• Availability Q4 CY 2013

• Release XC2.2.1

Expressway-C or

VCS Control

TelePresence

Conductor

Expressway-E

TelePresence, Video and UCA Unified Communications Architecture

61

Expressway-C

TMS

Webex, B2B, Remote & Mobile

Access

Legacy SIP / H.323

Lync

Multiparty Conferencing

TelePresence Infrastructure

SIP

H.323

iOS

Androi

d

Windows

Mac OS X Video

Telephony Personal

TelePresenc

e

Multipurpose

Immersive

Messaging &

Queuing

Ad Hoc

Scheduled

MeetingsHD Video

IM &

Presence

Telephony

XML

Mobility

6

1

Collaboration Meeting Rooms

A New Era of Collaboration

Simple collaboration

Few video options

Face-to-face meetings

On-premises deployment

Many methods

of collaboration

Spontaneous discussions

Extend to cloud

deployment

Video on any device

Personal Room (CMR)A personalized, always-available

collaboration meeting resource for every user – Just Meet – Anytime

Collaboration Meeting Rooms (CMR)

Scheduled For reserving conference rooms using

Outlook, using normal work flows, or

via WebEx site scheduling

Instant (One-Click)On-demand, one-click meeting –

Start from Outlook, Jabber or WebEx site

Join on Video or WebEx

CMR Cloud

Hosted by Cisco WebEx

Launching Nov 2014

CMR Hybrid

TelePresence on premises plus

Cisco WebEx

Available Now

CMR Premises

TelePresence infrastructure @

Customer Datacenter

Available Now

Converged Architecture Supports All Deployment Models

Cisco CMR CloudOverview

Users

Video

In-Meeting

Controls

End-to-End Security

1025 Concurrent Users Per Meeting

• Up to 25 SIP or H.323 video conferencing or Lync endpoints

• Up to additional 500 WebEx® video participants in a single meeting

• 500 audio-only WebEx users

• Video 720p 30 fps and content to 720p 5fps with support for

standard (4:3) and widescreen (16:9) content

• Single and multiscreen standards-based telepresence systems

• See all meeting participants in a unified participant list

• Mute, unmute, and drop any participant

• Lock meeting to prevent unintended participants from joining

• Record sessions with video, audio, and content for future viewing

Integrating MS Lync with CMR (Cloud)

Cisco WebEx Cloud

PSTN/TSP

Audio

Cisco/Third-party

TP Endpoints

Cisco/Third-party Edge

WebEx

Client

Call-Control

CUCM or

Third Party

Jabber

Premises

Lync EdgeLync Server(s)

Lync Client

H.323 EndpointH.323

Call-Control

Join From Video Conferencing Devices

BE 6000 S

New BE6k S:

UCM CUC IM&PPCP PagingvTS

UCM CUC IM&PPCP Paging

CCX CER

Cond.Expwy-C/E

TMSvTS

“Suite 1”vTS 4.1 only

“Suite 2”CSR 10.6 only

“Suite 3a”CSR 10.6 + 9 (Small VMs)

MM410v Server BE6000S(PRI, BRI, FXO)

BE6000M BE7000MBE6000H BE7000H

pDisk x6

LV1 – RAID5

Single LSI

pDisk x6

LV2 – RAID5

pDisk x6

LV1 – RAID5

Single LSI

pDisk x8

LV1 – RAID5

Single LSI

pDisk x3

LV1 – RAID5

Mobo

ISR 2921-V

UCS E160D M2

pDisk x2

LV1 – RAID1

Single LSI

pDisk x5

LV1RAID5

Single LSI

pDisk x5 pDisk x5 pDisk x5

ESXi5.5

ESXi5.5

ESXi5.5

UCS C220 M4 UCS C220 M4 UCS C220 M4

UCS C240 M4 UCS C240 M4

UCM CUC IM&PPCP Paging

CCX CER

Cond.Expwy-C/E

TMSvTS

“Suite 3b”CSR 10.6 + 9 (Medium VMs)

ESXi5.5

LV2RAID5

LV3RAID5

LV4RAID5

vTCSvTCS

2500 devices

and 100 contact

center agents

1000 users, 1200

devices, and 100

contact center agents150 users and

300 devices