NetHASP Network Locks

RAM International 2744 Loker Avenue West

Carlsbad, CA 92008 Telephone: (760) 431-3610 Toll Free: (800) 726-7789

Fax: (760) 431-5214

Table of Contents

1 NetHASP Lock Utilities 3

1.1 The NetHASP License Manager 3 1.2 RAM Security 3 1.3 Aladdin Monitor 4 1.4 Aladdin Diagnostix 4

1 NetHASP Lock Utilities There are four utility programs that work in conjunction with the NetHASP network lock: 1. License Manager – Keeps track of which licenses are in use. 2. RAM Security - a utility that allows you to view the number of active licenses on

the network lock and to update the lock remotely when you purchase additional licenses.

3. Monitor - a program that allows you to view how many licenses are currently checked out and to which computers.

4. Diagnostix – a utility used to troubleshoot communication problems with a network lock.

Please note that these utilities refer to the network lock as a ‘key’ and that ‘lock’ and ‘key’ may be used interchangeably throughout this chapter.

1.1 The NetHASP License Manager

The NetHASP License Manager is a program that is responsible for tracking license usage and processing queries submitted by the protected modules of RAM International products. This License Manager must be running on your network with a NetHASP lock attached in order for the RAM International products to run. During installation, the License Manager can be installed as an application or as a service (if running Windows NT/2000/XP).

1.2 RAM Security

The RAM Security program allows you to view how many licenses of each module are activated on the lock. RAM Security does not indicate how many licenses are currently in use. A shortcut should have been placed on your desktop during installation of the hardware lock utilities. You can also start this program from the Start Menu by selecting Start - Programs - Ram – RAM Security. To view or activate a module, run RAM Security and select View – NetHASP Status. Click the Create Lock ID button to create a lock ID file to send to RAM International. Once the file is created, e-mail it to KeyUpdate@ramint.com. Upon receipt of your lock ID file, RAM’s customer support will generate a lock update file and e-mail it back to you. Once you have the lock update file, return to RAM Security and click the Update

Lock button on the NetHASP Status dialog. The lock will be updated and the new license information will be displayed on the screen.

1.3 Aladdin Monitor

The Aladdin Monitor is a utility that can be run from any client machine on your network. It will search for all Aladdin License Managers on your network and display them along with any hardware locks found. The Monitor program can be used to view how many licenses are in use and which computers are accessing those licenses. The Monitor program lists programs by a number. Please refer to the chart below for which a list of each product and its corresponding program number.

Program No.

Product Program No.

Product

1 RAM Modeler 12 RAM Perform-2D 2 RAM Steel 13 RAM CIMsteel 3 N/A 14 RAM Connection 4 RAM Frame 15 RAM Toolkit 5 N/A 16 RAM Concrete 6 RAM Advanse 17 RAM Perform-3D 7 GEDI 18 RAM Perform Collapse 8 RAM Foundation 19 RAM CAD Studio 9 Drift Control 20 RAM Concept Mats 10 Steel Std Provisions 21 RAM Concept Slabs 11 Steel Seismic Provisions 22 RAM Concept PT For more information on the Monitor program, please refer to the online help provided by Aladdin.

1.4 Aladdin Diagnostix

The Diagnostix Utility is a diagnostic program that can help assess communication problems with the NetHASP network lock on the local computer. If the network lock driver and the License Manager are both installed but the workstations are unable to access the network lock, Diagnostix can be run to help determine the problem with the lock. Aladdin provides online help with the Diagnostix program, but the basic operations you will need are covered below.

To check the driver info: 1. On the System Info page, under Dongle Drivers and Services, confirm that it says

“Installed” next to Hardlock Drivers and next to HASP Drivers. 2. You can click on Create Report to write all the System Info to a file which can later

be sent to RAM International Tech Support. For detailed information: 1. Select HASP in the left-hand pane. 2. On the right-hand pane, under Access Mode, select “Use customized file”. 3. Click Check Key. 4. The status of checking the key will be displayed in the Key Access History area at

the bottom of the screen. The results can be saved to a file by clicking the Create Report button in the toolbar beneath the menu. The results file, which will be called report.xml and will be located in the same directory as the Diagnostix program files, can be sent to support.locks@ramint.com for evaluation. Be sure to include a brief description of the problem you are having, including the operating system running on all machines involved.