NetScaler Compatibility

This article contains information about NetScaler operating system release compatibility for NetScaler.

NetScaler Hardware/Software Compatibility - Supported Upgrade/Downgrade Paths

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Summary

This article contains information about NetScaler operating system release compatibility for the NetScaler 7000, 9000, 9000 FIPS, 9010, 9010 FIPS, 9050, 9100, 9400, 9800, 9800 FIPS, 9950, 10000, 10010, 12000, 12000-10G, MPX 5500, MPX 5550, MPX 5650, MPX 5750, MPX 8005, MPX 8015, MPX 8200, MPX 8400, MPX 8600, MPX 8800, MPX 7500, MPX 9500, MPX 9700, MPX 9700-10G, MPX 9700 FIPS, MPX 10500, MPX 10500-10G, MPX 10500 FIPS, MPX 11500, MPX 12500, MPX 12500-10G, MPX 12500 FIPS, MPX 13500, MPX 14500, MPX 15000, MPX 15500, MPX 15500-10G, MPX 15500 FIPS, MPX 16500, MPX 17000, MPX 17500, SDX 17500, MPX 18500, MPX 19500, SDX 19500, MPX 21500, SDX 21500, MPX 22040, MPX 22060, MPX 22080, MPX 22100, MPX 22120 appliances, and the NetScaler VPX Virtual Appliance.

Background

The following table provides a quick reference for the supported operating system releases for the current NetScaler hardware platforms.

Platform 9.0 9.1.cl 9.1.nc 9.2.cl 9.2.nc 9.3.cl 9.3.nc 10.nc 10.1.nc 10.5nc 7000 Not supported Not supported Not supported Not supported Not supported Not supported 9010 Not supported Not supported Not supported Not supported Not supported Not supported

9010-FIPS Not supported Not supported Not supported Not supported Not supported Not supported 10010 Not supported Not supported Not supported Not supported Not supported Not supported 12000 Not supported Not supported Not supported Not supported Not supported Not supported

12000-10G Not supported Not supported Not supported Not supported Not supported Not supported MPX 11500/13500/

14500/16500/ 18500/20500

Not supported

Not supported

Not supported

Not supported

See exceptions

Not supported

See exceptions

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MPX 15000 MPX 17000

MPX 5500 MPX 7500/9500&

Not supported

See

exceptions

See

exceptions

MPX 5550/5650/5750 Not Supported Not Supported Not Supported Not Supported Not Supported Not Supported See exceptions See exceptions MPX 8200/8400

/8600/8800 Not

Supported Not

Supported Not

Supported Not

Supported Not

Supported Not

Supported See

exceptions

See exceptions

MPX 8005/8015 Not Supported Not Supported Not Supported Not Supported Not Supported Not Supported See exceptions See exceptions See exceptions MPX 9700/10500/

12500/15500&Not

supported See

exceptions See

exceptions

MPX 9700-10G MPX 10500-10G MPX 12500-10G MPX 15500-10G

Not supported

See exceptions

See exceptions

Not supported

MPX 17550/19550/ 20550/21550

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

See exceptions

MPX 17500 MPX 19500 MPX 21500

Not supported

Not supported

See exceptions

Not supported

See exceptions

Not supported

MPX 9700 FIPS MPX 10500 FIPS MPX 12500 FIPS MPX 15500 FIPS

Not supported

Not supported

Not supported

Not supported

See exceptions

Not supported

MPX 22040 MPX 22060 MPX 22080

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

See exceptions

Not supported

Not supported

Not supported

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MPX 22100 MPX 22120 SDX 17500 SDX 19500 SDX 21500

Not supported

Not supported

Not supported

Not supported

Not supported

Not supported

See exceptions

VPX Virtual Appliance Not supported See exceptions Not supported See exceptions Not supported Note: The number sequence for some of the models has been modified. In the past, the sequence of the numbers appeared to be 11500, 13500, 14500, and so on. The number sequence has changed to include two additional last digits. The sequence will appear similar to the following models 11508, 11512, and so on. The last two digits denote the bandwidth rate limit of the appliance in Gigabits.

NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012.

& MPX 5500, 7500, 9500, 10500, and 12500 systems can run into a rare I/O condition on builds 8.1 67.x and earlier. Upgrade these platforms to 8.1 68.7 or 9.x to avoid the issue.

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Exceptions Support for release 8.1 on the MPX 5500, MPX 7500 and MPX 9500 begins with 8.1_65.5. Support for release 9.1.cl on the MPX 5500, MPX 7500 and MPX 9500 begins with 9.1_95.3.cl. Support for release 9.1.nc on the MPX 5500, MPX 7500 and MPX 9500 begins with 9.1_98.5.nc. Support for release 8.1 on the MPX 9700, MPX 10500 and MPX 12500 begins with 8.1_67.7. Support for release 9.1.cl and 9.1.nc on the MPX 9700, MPX 10500 and MPX 12500 begins with 9.1_98.5. Support for release 9.1.cl and 9.1.nc on the MPX 9700-10G, MPX 10500-10G and MPX 12500-10G begins with 9.1_100.3. Support for release 8.1 on the MPX 15500 begins with 8.1_69.4. Support for release 9.1.cl and 9.1.nc on the MPX 15500 and MPX 15500-10G begins with 9.1_102.8. Support for release 9.1.cl on the VPX for XenServer Virtual Appliance begins with 9.1_97.3.cl. Support for release 9.1.cl on the VPX for ESX Virtual Appliance begins with 9.1_99.8.cl. Support for release 9.1.nc on the MPX 17500/19500/21500 begins with 9.1_103.9.nc. Support for release 9.2.nc on the MPX 17500/19500/21500 begins with 9.2_45.7.nc. Support for release 9.2.e.nc on the MPX 9700 FIPS/10500 FIPS/12500 FIPS/15500 FIPS begins with 9.2_46.6012.e.nc. Support for release 9.2.nc on the VPX for XenServer and ESX Virtual Appliance begins with 9.2_47.11.nc. Support for release 9.3.nc on the SDX 17500/19500/21500 begins with 9.3_48.6.nc. Support for release 9.2.nc on the MPX 11500/13500/14500/16500/18500 begins with 9.2_54.3. Support for release 9.3.nc on the MPX 11500/13500/14500/16500/18500 begins with 9.3_52.3. Support for release 9.3.nc on the MPX 17550/19550/20550/21550 begins with 9.3_53.5 Support for release 9.3.nc on the MPX 5550/5650/5750 begins with 9.3_59.5.nc Support for release 9.3.nc on the MPX 8200/8400/8600/8800 begins with 9.3_58.5.nc Support for release 9.3.nc on the MPX 8005/8015 begins with 9.3_65.8.nc Support for release 10.0.nc on the MPX 5550/5650/5750 begins with 10.0_71.6.nc Support for release 10.0.nc on the MPX 8200/8400/8600 begins with 10.0_70.7.nc Support for release 10.0.nc on the MPX 8005/8015 begins with 10.1.122.17.nc Support for release 9.3.nc on MPX 22040/22060/22080/22100/22120 begins with 9.3_58.14.nc

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The following table provides a quick reference for the supported operating system releases for the current NetScaler SDX

platforms. NetScaler and Management Service Versions for NetScaler SDX Platform

SDX Platform - Management Service (SVM) 8.1 9 9.1 cl 9.1nc 9.2cl 9.2nc 9.3nc 10.0nc 10.1nc 10.5nc SDX 17500/19500/21500 48.6 118.7** 50.1** SDX 11500/13500/14500/16500/18500/ 20500 49.5 118.7** 50.1** SDX 17550/19550/20550/21550 52.3** 118.7** 50.1** SDX 1500/13500/14500/16500/18500/20500 NEBS 61.5** 118.7** 50.1** SDX 8400/8600 74.4** 118.7** 50.1** SDX 22040/22060/22080/22100 123.11** 50.1** SDX 8015 123.11** 52.11** SDX 11515/11520/11530/11540/11542 124.13** 50.1** SDX 24100/24150 129.11** 51.1**

SDX Platform - Supported NetScaler Version 8.1 9 9.1 cl 9.1nc 9.2cl 9.2nc 9.3nc 10.0nc 10.1nc 10.5nc SDX 17500/19500/21500 48.6 118.7** 50.1** SDX 11500/13500/14500/16500/18500/ 20500 49.5 118.7** 50.1** SDX 17550/19550/20550/21550 52.3** 118.7** 50.1** SDX 1500/13500/14500/16500/18500/20500 61.5** 118.7** 50.1** SDX 8400/8600 74.4** 118.7** 50.1** SDX 22040/22060/22080/22100 123.11** 50.1** SDX 8015 123.11** 52.11** SDX 11515/11520/11530/11540/11542 124.13** 50.1** SDX 24100/24150 129.11** 51.1**

** denotes support for this version and higher.

For more information refer Citrix eDocs - NetScaler SDX Hardware and Component Compatibility Matrix.

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Procedure

Before upgrading or downgrading between operating system releases, review the software dependencies in the following charts:

Table 1. NetScaler 7000 Platform (End of Sale = 4/1/10; End of Life = 4/1/13) (AppFW 7000 End of Sale = 8/15/10; AppFW 7000 End of Life = 8/15/13)

Supported Upgrade Paths Supported Downgrade Paths From To From To

6.1+ 6.1+ 7.0^ 7.0^ 8.x 9.x

7.0^ 8.x 8.x 9.x 9.x 9.x

7.0^ 8.x 8.x 9.x 9.x 9.x 9.x

6.1+ 6.1+ 7.0^ 6.1+ 7.0^ 8.x 9.x

+ - NetScaler release 6.x reached End of Life on March 20, 2009. ^ - NetScaler release 7.0 reached End of Life on July 5, 2010. - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012. NetScaler 7000 series units have FreeBSD version 4.9 installed from the factory and therefore cannot run release 5.2

due to incompatibility with FreeBSD 4.4. It is not recommended to upgrade directly from release 6.1 to release 9.x. Instead, upgrade from release 6.1 to release

8.1 and then from release 8.1 to release 9.x.

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Table 2. NetScaler 9010, 10010, and 12000 Platforms (End of Sale = 4/1/10; End of Life = 4/1/13) (AppFW 12000 End of Sale = 8/15/10; AppFW 12000 End of Life = 8/15/13)

Supported Upgrade Paths Supported Downgrade Paths From To From To 6.1.m+ 6.1.m+

7.0^ 7.0^ 8.x

7.0^ 8.x 8.x 9.x 9.x

7.0^ 8.x 8.x 9.x 9.x 9.x

6.1.m+ 6.1.m+

7.0^ 6.1.m+

7.0^ 8.x

+ - NetScaler release 6.x reached End of Life on March 20, 2009. ^ - NetScaler release 7.0 reached End of Life on July 5, 2010. - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012. NetScaler 12000 systems can be downgraded to 5.2 or 6.0 if release 5.2 (with FreeBSD 4.4) was previously installed

on them. It is not recommended to upgrade directly from release 6.1 to release 9.x. Instead, upgrade from release 6.1 to release


Table 3. NetScaler 9010 Federal Information Processing Standard (FIPS) Platform (reached First Customer Ship (FCS) on 9/6/07) (End of Sale = 3/31/11; End of Life = 3/31/14)


8.0_47.8 or later 8.0_47.8 or later

8.0_47.8 or later 9.x

8.0_47.8 or later 9.x

47.8 or later 47.8 or later

NetScaler 9010-FIPS systems are first supported in release 8.0_47.8. The NetScaler 9010-FIPS has not been tested with 7.0 and 6.1m releases.

- NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012.

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Table 4. NetScaler 12000-10G Platform (reached FCS on 7/16/07) (End of Sale = 8/15/10; End of Life = 8/15/13)



8.0_47.8 or later 9.x

8.0_47.8 or later 9.x


NetScaler 12000-10G systems are first supported in release 8.0_47.8. The NetScaler 12000-10G has not been tested with 7.0 and 6.1m releases.


Table 5. NetScaler MPX 15000 and MPX 17000 Platform (reached FCS on 7/7/08) (End of Sale = 3/31/11; End of Life = 3/31/16)



8.0_55.3 or later 9.x

8.0_55.3 or later 9.x


NetScaler MPX 15000 and MPX 17000 systems are first supported in release 8.0_55.3. - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012.

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Table 6. NetScaler MPX 5500, MPX 7500, and MPX 9500 Platform (MPX 5500 and MPX 7500 reached FCS on 5/25/09) (MPX 9500 reached FCS on 8/17/09)


8.1_68.7 or later 8.1_68.7 or later 8.1_68.7 or later

8.1_68.7 or later 9.1_95.3.cl or later 9.1_98.5.nc or later

8.1_68.7 or later 9.1_95.3.cl or later

9.1_98.5.nc or later

68.7 or later 68.7 or later 68.7 or later

NetScaler MPX 5500 and MPX 7500/9500 systems are first supported in release 8.1_65.5, 9.1_95.3.cl, and

9.1_98.5.nc. NetScaler MPX 5500 and MPX 7500/9500 do not support release 9.0. Upgrade MPX 5500 and MPX 7500/9500 systems to release 8.1 68.7 (or later) or 9.x to avoid a rare I/O condition on

builds 8.1 67.x and earlier (Issue 68566 in CTX117371 - Release Announcement: Citrix NetScaler OS Release 8.1 Build 69.4).


Table 7. NetScaler MPX 9700, MPX 10500, MPX 12500, and MPX 15500 Platform (reached FCS on 9/15/09)


8.1_68.7 or later 8.1_68.7 or later 8.1_68.7 or later 8.1_69.4 or later

(MPX 15500 only) 8.1_69.4 or later


(MPX 15500 only)

8.1_68.7 or later 9.1_98.5.cl or later 9.1_98.5.nc or later 8.1_69.4 or later

(MPX 15500 only) 9.1_102.8.cl or later

(MPX 15500 only) 9.1_102.8.nc or later

(MPX 15500 only)

8.1_68.7 or later 9.1_98.5.cl or later 9.1_98.5.nc or later

8.1_69.4 or later (MPX 15500 only)

9.1_102.8.cl or later (MPX 15500 only)

9.1_102.8.nc or later (MPX 15500 only)

8.1_68.7 or later 8.1_68.7 or later 8.1_68.7 or later 8.1_69.4 or later



(MPX 15500 only)

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NetScaler MPX 9700/10500/12500 systems are first supported in release 8.1_67.7. NetScaler MPX 9700/10500/12500 systems do not support release 9.0.

Upgrade MPX 9700/10500/12500 systems to release 8.1 68.7 (or later) or 9.x to avoid a rare I/O condition on builds 8.1 67.x and earlier (Issue 68566 in CTX117371 - Release Announcement: Citrix NetScaler OS Release 8.1 Build 69.4).

NetScaler MPX 15500 systems are first supported in release 8.1_69.4 and release 9.1_102.8 (.cl or .nc). - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012.

Table 8. NetScaler MPX 9700-10G, MPX 10500-10G, MPX 12500-10G, and MPX 15500-10G Platform (reached FCS on 12/22/09)


9.1_100.3.cl or later 9.1_100.3.nc or later 9.1_102.8.cl or later

(MPX 15500-10G only) 9.1_102.8.nc or later

(MPX 15500-10G only)


(MPX 15500-10G only) 9.1_102.8.cl or later



(MPX 15500-10G only) 9.1_102.8.cl or later


9.1_100.3.cl 9.1_100.3.nc 9.1_102.8.cl (MPX 15500-10G only)

9.1_102.8.cl (MPX 15500-10G only)

NetScaler MPX 9700-10G/10500-10G/12500-10G systems are first supported in release 9.1_100.3 (.cl or .nc). NetScaler MPX 15500-10G systems support release 9.1 starting with build 102.8 (.cl or .nc) and later. NetScaler MPX 9700-10G/10500-10G/12500-10G/15500-10G systems do not support release 9.0, 8.1, 8.0 or 7.0.

Table 9. NetScaler MPX 9700 FIPS, MPX 10500 FIPS, MPX 12500 FIPS, and MPX 15500 FIPS Platform (reached FCS on 8/6/10)


9.2_46.6012.e.nc 9.2_46.6012.e.nc or later 9.2_46.6012.e.nc or later 9

46.6012.e.nc

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NetScaler MPX 9700 FIPS/10500 FIPS/12500 FIPS/15500 FIPS systems are first supported in release 9.2_46.6012.e.nc. MPX FIPS series runs release 9.2.e.nc or 9.3.nc. Do not load 9.2.cl or 9.2.nc or 9.3.cl on MPX FIPS systems.

Table 10. NetScaler MPX 17500, MPX 19500, and MPX 21500 Platform (reached FCS on 4/30/10)


9.1_103.9.nc or later 9.2_45.7.nc or later




NetScaler MPX 17500/19500/21500 systems are first supported in 9.1_103.9 (.nc only) and 9.2_45.7 (.nc only).

Table 11. NetScaler SDX 17500, SDX 19500, and SDX 21500 Platform (reached FCS on 4/30/11)


9.3_48.6.nc 9.3_48.6.nc or later 9.3_48.6.nc or later 9.3_48.6.nc

Table 12. NetScaler VPX Virtual Appliance (reached FCS on 9/14/09)


9.1_97.3.cl or later (XS) 9.1_99.8.cl or later (ESX)


9.1_97.3.cl or later (XS) 9.1_99.8.cl or later


NetScaler VPX for XenServer requires XenServer 5.5 or later. Support for VPX for XenServer began with 9.1_97.3.cl. NetScaler VPX for ESX requires ESX or ESXi 3.5 or later. Support for VPX for ESX began with 9.1_99.8.cl.

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Table 13. NetScaler MPX 11500, MPX 13500, MPX 14500, MPX 16500, MPX 18500, and MPX 20500 Platform (Reached FCS on 6/15/11)


9.2_52.8.nc 9.3_49.5.nc or later

9.3_49.5.nc or later 10_54.7 or later


9.2_52.8.nc 9.3_49.5.nc or later

Table 14. NetScaler MPX 17550, MPX 19550, MPX 20550, and MPX 21550 Platform (Reached FCS on 11/18/11)


9.3_53.5.nc 9.3_53.5


later than 9.3_53.5.nc 10_54.7 or later

9.3_53.5.nc or later 9.3_53.5

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Legacy Systems

Table 15. NetScaler 9000, 9800, 9950, and 10000 Platform and NetScaler 9000 FIPS or 9800 FIPS (End of Sale = 11/15/07; End of Life = 11/15/10) (9000 Application Accelerator End of Sale = 4/4/07; End of Life = 4/4/10)

Supported Upgrade Paths Supported Downgrade Paths From To From To 5.2* 6.1+ 6.1+ 7.0^ 7.0^ 8.x

6.1+ 7.0^ 8.x 8.x 9.x 9.x

6.1+ 7.0^ 8.x 8.x 9.x 9.x 9.x

5.2* 6.1+ 6.1+ 7.0^ 6.1+ 7.0^ 8.x

* - NetScaler release 5.2 reached End of Life on March 1, 2008. + - NetScaler release 6.x reached End of Life on March 20, 2009. ^ - NetScaler release 7.0 reached End of Life on July 5, 2010. - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012. NetScaler 9000 systems sold as Application Accelerators reached End of Life on April 4, 2010. Customers should

migrate to Access Gateway Enterprise Edition software to ensure best service coverage over the life of the product. NetScaler 9000 series units are an extension of 9400 and 9800 series units. These systems can be downgraded to 5.2

or 6.0 if release 5.2 (with FreeBSD 4.4) was previously installed on them. It is not recommended to upgrade directly from release 6.1 to release 9.x. Instead, upgrade from release 6.1 to release


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Table 16. NetScaler 9050, 9100, and 9400 Platform (End of Sale = 1/19/06; End of Life = 1/19/08)

Supported Upgrade Paths Supported Downgrade Paths From To From To 5.2* 6.1+ 6.1+ 7.0^

6.1+ 7.0^ 8.0 8.0

6.1+ 7.0^ 8.0 8.0

5.2* 6.1+ 6.1+ 7.0^

* - NetScaler release 5.2 reached End of Life on March 1, 2008. + - NetScaler release 6.x reached End of Life on March 20, 2009. ^ - NetScaler release 7.0 reached End of Life on July 5, 2010. - NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012. NetScaler 9050, 9100, and 9400 systems support up to release 8.0. NetScaler 9050, 9100, and 9400 platform systems can be downgraded to 5.2 or 6.0 if release 5.2 (with FreeBSD 4.4)

was previously installed on them.

Table 17. NetScaler MPX 5550/5650/5750 (reached FCS on 9/28/2012)


9.3_59.5.nc 10.0_71.6.nc



9.3_59.5.nc 10.0_71.6.nc

NetScaler MPX 5550/5650/5750 systems are first supported in 9.3_59.5 (.nc only) and 10.0_71.6 (.nc only).

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Table 18. NetScaler MPX 8200/8400/8600/8800 (reached FCS on 8/16/2012)

Supported Upgrade Paths Supported Downgrade Paths

From To From To 9.3_58.5.nc 10.0_70.7.nc



9.3_58.5.nc 10.0_70.7.nc

NetScaler MPX 8200/8400/8600/8800 systems are first supported in 9.3_58.5 (.nc only) and 10.0_70.7 (.nc only).

Table 19. NetScaler MPX 8005/8015


9.3.65.8.nc 10.1.122.17.nc 10.5.50.9.nc

9.3.65.8.nc or later 10.1.122.17.nc or later 10.5.50.9.nc or later

9.3.65.8.nc or later 10. 1.122.17.nc or later 10.5.50.9.nc or later

9.3. 65.8.nc 10. 1.122.17.nc 10.5.50.9.nc

NetScaler MPX 8005/8015 systems are first supported in 9.3.65.8 (.nc only), 10.1.122.17 (.nc only), and 10.5.50.9. (.nc only).

More Information

Citrix Product Matrix Citrix Legacy Product Matrix Support Hardware Platform for NetScaler 10.5. Getting Started with Citrix NetScaler Guide.

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SummaryBackground NetScaler release 8.x reached End of Maintenance on April 15, 2011 and will reach End of Life on April 15, 2012.NetScaler and Management Service Versions for NetScaler SDX Platform

For more information refer Citrix eDocs - NetScaler SDX Hardware and Component Compatibility Matrix.Table 8. NetScaler MPX 9700-10G, MPX 10500-10G, MPX 12500-10G, and MPX 15500-10GTable 9. NetScaler MPX 9700 FIPS, MPX 10500 FIPS, MPX 12500 FIPS, and MPX 15500 FIPSTable 13. NetScaler MPX 11500, MPX 13500, MPX 14500, MPX 16500, MPX 18500, and MPX 20500Table 19. NetScaler MPX 8005/8015More Information

NetScaler Compatibility

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