NetLine AGIFORS/Ops 2004. 3 May, 2004NetLine @ AGIFORS/Ops 2004 Lufthansa Systems 1995 Foundation...

NetLineAGIFORS/Ops 2004

NetLine @ AGIFORS/Ops 2004Lufthansa Systems

3 May, 2004

1995Foundation

2001Formation of a strongGroup

Established as an independent legal entity

Development of sales and account structure

Expansion of Group`s company portfolio

Development of new business segments

Extensive client acquisition outside of the company

Unification of the IT-expertise within the Lufthansa Group

Group of flexible business divisions with several locations in Germany an global presence in 11 countries (total of 4200 employees)

System Integrator with comprehensive product portfolio

Lufthansa Systems: Milestones Since 1995

1996-2000Development


3 May, 2004

Budapest

New York

Singapore

Rio de Janeiro

Beijing

Sydney

London

Miami

Zurich

Mexico

Buenos Aires

New Delhi

Gdansk

Capetown

Boston Fribourg

Locations in Germany: Frankfurt (Kelsterbach) Hamburg Norderstedt Munich Berlin Cologne

Employees worldwide: 4.400Turnover (2003): 610.7 mio.EuroLocations in 13 countries worldwide

Lufthansa Systems Group: Global Presence and Expansion Support Our Market Strength


3 May, 2004

Our Company Represents One of the Strategic Segments Within the Lufthansa Group

Passage Airline

Logistics

Tourism

IT Services

Catering

MRO Services

Ranked second in international passenger traffic 41.3 M passengers

Ranked first in internationally scheduled air cargobusiness

Carried 1.7 M tons of cargo and post

Ranked second in the European tourism market Ranked third in the international tourism market

Number one in Europe Ranked second among the world`s largest IT providers

in aviation

The world`s largest, leading airline catering company

The world`s leading civil aircraft maintenance and overhaul company


3 May, 2004

Key Features to protect an Airline’s Revenue in Operation Control

Handling of all important Information

Integration with all relevant IT Systems

Decision Support Tools

Getting faster, better and more cost efficient decisions


3 May, 2004

Station-management

Manpower-Planning

Flight Operations:Main business processes

FlightScheduling

PairingConstruct.

RosterGeneration

OperationsControl

CrewControl

CrewInformation

Mainten.Control

NetLine: Integrated Systems for theAdvanced Flight Operations

NetLine/Sched

NetLine/CrewPairing

NetLine/CrewAssignment

NetLine/Ops

NetLine/CrewTracking

NetLine/CrewCrewLink

NetLine/SchedSlot ManagerSlot Monitor

NetLine/OpsHubControl

NetLine/Plan

NetLine/OpsOpsLink

NetLine/CrewManpower-Planning

NetLine/OpsMaintenance-

Control

NetLine: Next Level of Integration

MultiHostInventory

DCS

ProfitLineRevenue

Management

LidoOperations

Center

SiraxRevenue

Accounting


3 May, 2004

“Joint Operations Control“: Efficient and fast co-operation is critical

Operations Control

Maintenance Control

Flight PlanningCrew Tracking

Lido OCNetLine/Crew Crew Tracking

NetLine/Ops MT-Control

NetLine/Ops

Station Control

NetLine/Ops HubControl


3 May, 2004

NetLine: different views on the same data

• flight number• routing• times• aircraft type

• aircraft version• configuration• tail number

• crew member• qualification• rank

Ops Controller

• check type• flight hours• cycles


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Crew Controller



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Maintenance Controller


3 May, 2004

NetLine Operating Carrier – Integration for new organizational Challenges

Crew Management

Carrier #1 Crew Management

Carrier #2

Crew Management

Carrier #3

Centralized Operations Control

NetLine/Crew

NetLine/Ops

NetLine/Crew

NetLine/Crew


3 May, 2004

NetLine Operating Carrier at Lufthansa Regional

NetLine/Ops & NetLine/Crew

NetLine/Crew

NetLine/Crew


3 May, 2004

NetLine/Ops: Decision Support

What-if Scenarios:

Unlimited number of Scenarios

Scenarios can be exchanged between departments

!

Profitability Evaluation Model: Solutions can be ranked using NetLine’s

Profitability Mode (NetLine/Ops Operational PEM)

Automatic Solution: Solution proposals are automatically

generated by using the Operate Solver of NetLine/Ops


3 May, 2004

Integrated Decision SupportBeing ahead of Problems..

now

PaxPax

- Pax Connections

Cargo

Cargo

- Cargo Connections

CrewCrew

- Crew Rotations and Limitations

- Schedule

- Actual times

ETDETD

- Estimates

- Scheduled and minimum Groundtimes - Night Curfews

Crew out

Crew out

of limits

of limits

CurfewCurfew

violatedviolated


3 May, 2004

ProblemsProblems

LX234 850ptsLX300 600ptsLX999 400ptsLX100 80ptsLX444 60pts

Problemtree LX234 850pts - OPS VIEW

Crew Illegality250ptsexceeding 12hrsC/M ABC, DEF

Curfew Violation350ptsClosure VIE 2300

Missed Connex100pts2 Pax LX333Missed Connex50pts1 Pax LX800

RepairFlight DetailsCrew DetailsPax Details.........


3 May, 2004

NetLine protects the Airline‘s Revenue

NetLineNetLine NetLine is integrated with all IT Systems

relevant for Operations Control

NetLine provides the same level of integration even in distributed process environments

NetLine’s Decision Support Toolsinclude Operational Constraints as well as commercial ones.

NetLine’s Decision Support Tools predict and evaluate effects of possible critical situations

NetLine -> Your way for a smooth day!

NetLine AGIFORS/Ops 2004. 3 May, 2004NetLine @ AGIFORS/Ops 2004 Lufthansa Systems 1995 Foundation...

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