Net Index 2010 Highlights_PD (2010!06!05)

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    Digital Philippines 2010

    No part of this document may be quoted, reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical,photocopying, recording, or otherwise without the written permission of Yahoo! Southeast Asia Pte. Ltd. and The Nielsen Company (Philippines), Inc..

    proudly supported by

    Yahoo!-Nielsen Net Index HighlightsManila, Philippines

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    Yahoo!-Nielsen Net Index 2010 At Yahoo! and Nielsen, we believe in the power of deep, fact-based insights

    that drive bigger ideas and better results for our clients

    In 2009, Yahoo!- Nielsen Net Index initiative was launched to gather abaseline understanding of Filipino internet users across 22 major cities

    Single-source cross-media view i.e. beyond internet media

    g p c ure overv ew cover ng me a a s, es y es, psyc ograp csto brand preferences

    2010 wave aims to gain deeper insights into areas of current, topicalinterest

    Expanded coverage with increased sample sizes Expanded scope to track shifts in consumer behaviour

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    Methodology Personal face-to-face interviews using two-part structuredquestionnaire (linked with Nielsen Media Index)

    Area Coverage National Urban Philippines(22 major cities including Metro Manila)

    Respondents Males and Females aged 10+ years oldacross all socio-economic classes

    Research Design

    who have used the internet in the past month

    Sample Size 1,500

    Sampling Approach Multi-stage Probability Sampling

    Fieldwork Period February 2010

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    2008/09 2009/10

    Internet User Profile x x

    Internet Access & Activities x x

    Web Motivations x Expanded

    Internet Portals x x

    Search Engines x x

    Study Scope

    Web Based E-mail x x

    Instant Messengers x x

    Social Networking x x

    Community Groups/Forums x Expanded

    Blogging x

    User Generated Content x

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    Study Scope2008/09 2009/10

    Mobile Internet x Expanded

    Online Transactions x

    Online Gaming x

    Online News x

    Cross Media Usage (Including TV, Print And Radio) x x

    Product Consumption & Brand Preferences x x

    User Psychographics & Attitudes x Expanded

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    2008-2009: Reca

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    Internet - strong affinity with the upscale

    Past Week Reach (%)

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    and the Filipino youthPast Week Reach (%)

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    Not just a Metro Manila phenomenon

    Total Luzon Visayas Mindanao

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    Internet cafes the dominant place of access

    Share of Internet HoursPlace of Access - Past 3 Months (%)

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    2009-2010: Shifts and Trends

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    71 69

    From shared to private access

    Place of Internet access - P3M (%)

    20102009

    27

    7 7

    20

    31

    4 56 5

    Internet cafes Home School Work Friend's house Cellphone/ PDA

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    Driven by the upper middle SECs

    Home Computer Access (%) Internet Access (%)

    20102009

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

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    30

    40

    34 35

    25

    31

    37

    24 24

    3132

    33

    27

    22

    24

    29

    27

    Metro Manila still largest but Tier 2 cities catching up

    Total Luzon Visayas Mindanao

    17

    Note: 2009 data is based on Q4 sample while 2010 data is based on 12-month rolling sample

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban PhilippinesSource: Nielsen Media Index 2009

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    Core online activities remain unchanged butpreferences are evolving

    Select Monthly Online Activities (%) 2009 2010*

    Search 58 76

    Internet Portal 54 73

    Instant messaging 63 68

    Visiting public chat rooms 54 67

    Email 63 65

    Visiting Social Networking sites - 53

    Activities showing significant increase at 95% confidence levels

    Played games online 53 45

    Downloaded or uploaded music files online 25 37

    Used a webcam/made a video conferencing call on internet 33 36

    Watched TV programs or video clips online 22 36

    Sent internet SMS 23 34

    Visited website where you find knowledge contributed others 19 30

    Visiting UGC Sites - 30

    Shared/posted something online that you created yourself 15 24

    Listen to internet radio 28 20

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Even more prevalent than core communication

    activities

    6365 63

    68

    58

    77

    Email Messenger Search

    Past Month Usage (%)

    2 3 1 2 3Rank

    2009 2010 2009 2010 2009 2010

    1

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Search emerging as

    t e top on ne act v ty

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    Search has grown significantly

    Past Month Reach (%)

    2009 2010

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Total Age Gender SEC

    The Young and the not-so-young driving this trend

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Entertainment related content the key driver

    Items searched online (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have used a

    search engine in the past month

    Source: Yahoo!-Nielsen Net Index 2010

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    Watch the third-screen:

    Mobile internet catching up fast

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    Attractive tariffs driving internet access throughMobile phones

    Past Month Reach (%)

    2009 2010

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Especially among young adults

    Total Age Gender SEC

    Base: Males and Females aged 10+ across all socio-economic classes in National Urban Philippines

    Source: Nielsen Media Index 2009

    52 2

    69

    24 5 4

    9

    3

    Total 10-14

    years

    15-19

    years

    20-29

    years

    30-39

    years

    40-49

    years

    Male Female SEC ABC1 SEC C2 SEC DE

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    Sizeable proportion expected to increase their

    future usage

    Future Usage (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have used mobile

    Internet in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    Messaging and emailing key drivers

    Mobile Internet Activities (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have used mobile

    Internet in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    Social media is chan in

    the rules of engagement

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    Visiting social networking and UGC sites morepopular than forums and blogs

    Past Month Activities (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Total(%)

    SECABC1

    SECC2

    SECDE

    10-14years

    15-19years

    20-29years

    30-39years

    40-49years

    50+years

    Social Networking 53 107 103 97 97 102 105 87 101 99

    UGC 30 114 98 97 90 118 95 93 87 103

    Though preferences do vary

    Index Scores*

    Forums 11 112 163 75 42 79 113 162 167 212

    Blog 7 114 158 77 62 54 92 233 53 442

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Social networking remains stable

    Past Month Usage (%) Facebook

    20102009

    83

    4

    Note: The 2009 figure for Social Networking includes Community groups/forums

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Base: Past month Internet users aged 10+ across National Urban Philippines who have visited SocialNetworking sites in the past month

    Source: Yahoo!-Nielsen Net Index 2010

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    but site preferences are changing

    Currently Use (%)

    20102009

    Facebook

    83

    4

    Base: Past month Internet users aged 10+ across National Urban Philippines who have visited Social

    Networking sites in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    A platform to connect and communicate

    Reasons for using Social Networking Sites (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have visited Social

    Networking sites in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    Social networks do differ for the youngand not-so-young

    Social Network ContactsTotal

    (%)

    10-14

    years

    15-19

    years

    20-29

    years

    30-39

    years

    40-49

    years

    50+

    years

    Regular friends 96 97 103 100 100 94 97

    Friends with whom you had lost contact 39 69 104 120 84 69 136

    Family members 56 91 91 100 124 117 155

    Index Scores*

    People from outside your city/country 25 56 111 102 148 92 17

    People you only know in the virtual world 23 70 120 100 111 101 4

    People you met once or twice in person 5 53 137 101 102 36 47

    Referrals from friends 9 64 118 114 91 65 -

    Co-workers 5 15 15 109 200 415 1021

    Base: Past month Internet users aged 10+ across National Urban Philippines who have visited Social

    Networking sites in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    Online Entertainment

    is BIG among Filipinos

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    Music Upload/Download (%) Video Upload/Download (%)

    2009 2010 2009 2010

    Online music and videos has attractedsignificant interest

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

    2009 2010

    41

    25

    2009 2010

    38

    22

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    Evident from the popularity of online musicvideos

    Type of videos accessed online (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have accessed

    UGC sites in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    Content accessedTotal

    (%)

    10-14

    years

    15-19

    years

    20-29

    years

    30-39

    years

    40-49

    years

    50+

    years

    Youth are the primary drivers

    Watched TV programs/ Video Clips online 36 88 114 116 94 69 28

    Download/Upload Music online 37 83 135 106 95 40 37

    Base: Past month Internet users aged 10+ across National Urban Philippines

    Source: Yahoo!-Nielsen Net Index 2010

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    Music and videos accessed through portals as wellsearch engines

    Preferred content on Internet Portals (%) Items searched online (%)

    Base: Past month Internet users aged 10+ across National Urban Philippines who have used Internet

    Portal/Search engine in the past monthSource: Yahoo!-Nielsen Net Index 2010

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    For information on Yahoo!-Nielsen Net Index 2010 (Philippines)

    contact: [email protected]