1. NELINET: A Retrospective MontageAnnual Meeting 2009Arnold Hirshon Executive Director

2. in the classic tradition of finale montages 3. Sometimes things seemed like this .but what was it really like? 4. You are now entering the NELINET Wabac Machine 5. 1999200020012002 2003 2004 2005200620072008 6. 1999 Who Is This Guy?Marshall KeysArnold HirshonGreetings from Marshall 7. 1999 For the first time in my lifetime, I cant see five years ahead the way I used to. It is not just the changes in the book business, its the changes in the way we live. With the Internet revolution anybusiness created before 1997 is going to be a fossil by the year2010.-- Leonard Riggio, CEO, Barnes & Noble 8. 1999 quot;More than any other time in history,mankind faces a crossroads. One path leads to despair and utterhopelessness.The other, to total extinction.Let us pray that we have the wisdomto choose correctly.-- Woody Allen, quot;My Speech to the Graduates.quot;Side Effects 9. 2000 Frem ont Rid er s La w (1944)Library collections will double insize every 16 yearsGordon Moores Law (1965)Computer processing speed willdouble every 18 months* The Scholar and the Future of the Research Library 10. 2001What Happened This Year? The New Internet Traditional enterprisesEconomy died re-emerged 11. 2001 What Else Happened?Economic slowdown began 12. 2002Anthem At NELINET, we love to serve youAnd to provide superior supportAnd give our members great workshops At NELINET, we love to serve youToday, and always, The Bank of NELINET is going onlineOur consulting is the best!And registration, and membership too Today, and tmorrow, NELINET will always serve you bestAt NELINET, we love to serve you Today, and tmorrow,With our expanding digital services Well help our librariesWith Convey, were online dailycreate the future!Today, were bound awayTo our new Depos-I-tory!helping libraries create the future!x 13. 2003 How Would YOU Like To Be Queen for a Day? Vulgar and sleazy, filled with bathosand bad taste. The audience was morbidly delighted to find there werepeople worse off than they were.quot;-- producer Howard Blake 14. 2003New SolutionsIntroducing NELINET consulting solutions 15. 2004Our Childhood1978 91 members & 140libraries Help libraries useappropriatetechnology,including computers Take a more activerole in informationretrieval, on-linecatalogs, remoteaccess to librariesand library data-base management. 16. 2004Accomplishments:The Last 5 Years (1998 2003) NELINET Consulting Solutions moves ahead Educational Services Expanded content and formats Global involvement increased ICOLC and eIFL Digital Services begins full operations New England Regional Depository takes off E-resources and Products expanded Electronic Resource Licensing Service began 17. 2005Today, We Must Move Forward In An Uncertain WorldThe dogmas of the quiet past are inadequateto the stormy present. The occasion is piled high with difficulty, and we must rise withthe occasion.As our case is new, so we mustthink anew, and act anew. - Abraham Lincoln 18. 2005Because Unlike Tara Before the War Changes affecting libraries Budgetary changes Policies and workflows to improve productivity The Google Factor Changes @ OCLC Program directions, service provision, andnetwork relations Changes @ NELINET Must ensure relevance of our strategic plan Must ensure NELINETs independence andsustainabilitySo that 19. 2005 Change # 3: Reducing Direct Revenue to Networks OCLC: an important revenue source A decreasing percentage of our revenue, but still the largest single outside revenue source Since 2003 OCLC reduced FirstSearch commissions by ~$60,000 / year Changes for FY2006-2008 OCLC eliminating sales commissions over the next three years Expected total net revenue decrease: ~$200,000 from FY2004 levels Eliminating recurring revenue More changes on the way? AIA and surcharge programs could become obsolete 20. 2005 Membership Structure: Programs, Services & Funding Questions What will members need and want? Which current programs are responsive, and which are not? How do we continue to diversify programs effectively? How should we structure ourselves in light of the changingenvironment? What is the cost to maintain the same levels of service? What do members want and value? What can member afford? What are members willing to pay? 21. 2006A Newfor a Changing World Report of the Program Development, Membership, and Revenue Task Force NELINET Annual Meeting5 May 2006 22. 2006 Now, Since the Membership Took a Leap of Faith, I Will Take a Risk to Thank YouFor the first time ever in front of a live audience,and for the first time in over 35 years,I am going to take it off take it all offNo, not that! This!?Hirshon: BeforeHirshon: After 23. 2007The New Equation+ Radical Transparency: users have a heightened awareness of theinternal operations of organizations from which they obtain services + Technology infrastructure democratization: the network is theplatform customers and users no longer need to purchasehardware and software to accomplish their work + User Centered Innovation: Users can employ gaming andsimulation technologies to create customized solutions that meetpersonal or mass market needs = A seismic shift what we do and how we do it 24. 2007 The Value of NELINET Local touch NELINET has a broad and deepunderstanding of our members Objective Information We provide an objective and broad perspective to help you seeand respond to trends We provide solutions, not sell you products Innovation We work with you to identify effective and innovative solutions Collaboration We coordinate your collaborative efforts, and thereby share theload and the risk 25. 2007Increasing Participation, Increasing Value Member Interest Zones increase visibility TrendGauge ensure access encourage advocacy Technology Sandbox identify solutions Deposit accountachieve results interest paymentsshare ideas Digital Repository foster communicationstestbedform connections unite members RFP for free consultingservices implement technologycreate opportunities Trend Report: promote best practices Technical Services inNELINET MemberLibraries 26. 2008The NELINET 12 StepStrategic Planning Process 27. 2008Step 12: Is our Strategic Plan set for the next 3 years?What if a new opportunity knocks, or if thereis an unanticipated change in the environment? 28. 2008Strategic Plan: GoalsStrengthen Member Service Through Community Member engagementConduct regularly scheduled community of interest groups, such as the Directors Forum, and involve members in cooperative development groups and collaborative consulting Organizational leadership and planningFocus on strategic and technology planning; operations improvement,content management, and service quality assessment . Develop toolkits, benchmarking data, and dashboard services.Organizational operations management Open source software and technology hosting, and expand educational and group purchasing services 29. Delivering on the Promise:Some Accomplishments Accreditation, assessment & dashboard summits Directors Forums Strategic Planning Toolkit Dashboards Open source software Training Implementation Support Web-scale cloud computing (hosting) 30. 2009a strategic union to advance New England libraries 31. 2009: Creating the New UnionVoting Procedure June 2 16 Voting by both NELINET and Lyrasis members 2/3 of voters must approve the transaction Instructions for casting ballots will be sent via a separate email to each Official Representative 32. Some Thanks to Friends andColleagues, Past and Present The Delegates to the OCLC Members Council delegates The members of the NELINET Board of Directors And, in particular 33. Tammy Ely Retiring Immediate Past Chair of the NELINET Board of Directors 34. Great Thanks to the NELINET Staff 35. Thank you for your membership andsupport for so many years! a photo montage 36. So, whats next? Fair Use DisclaimerThe use of materials in this presentation is consistent with the fair use provisions of the U.S. Copyright Act (17 U.S.C. 107) and the CONTU guidelines, i.e.,(1) the purpose and character of the use is for nonprofit educational purposes; (2) only small selected portions of the copyrighted work as a whole have been used; and, (3) there will be no effect upon the potential market for or value of the copyrighted work.No copyrighted material used in this presentation will be redistributed in anysubsequent print or electronic version. 37. 2009 National Recognition Regional PresenceLocal Touchadvancing libraries together