Neighbourhood Services Localised Working East Gosforth Ward sub-committee 9 Th. May 2005.
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Transcript of Neighbourhood Services Localised Working East Gosforth Ward sub-committee 9 Th. May 2005.
![Page 1: Neighbourhood Services Localised Working East Gosforth Ward sub-committee 9 Th. May 2005.](https://reader035.fdocuments.in/reader035/viewer/2022072015/56649ec05503460f94bcbdc6/html5/thumbnails/1.jpg)
Neighbourhood Services
Localised Working East Gosforth
Ward sub-committee9Th. May 2005
![Page 2: Neighbourhood Services Localised Working East Gosforth Ward sub-committee 9 Th. May 2005.](https://reader035.fdocuments.in/reader035/viewer/2022072015/56649ec05503460f94bcbdc6/html5/thumbnails/2.jpg)
Localised working - objectives
• Responding quickly and effectively to resident priorities
• Based on local priorities• Looking for solutions• Working in partnership• Involvement of residents
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Localised working – what it means
• Responding to priorities in a ward• Ward-based, responsive staff in
each ward• Empowering staff to do what is
needed not just what is scheduled• One, named manager as an entry
point to Neighbourhood Services
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Ward based, responsive services
• Full time Neighbourhood Response Manager – manage Neighbourhood Response Team + main point of contact for other Neighbourhood Services operations
• Neighbourhood Response Team - to respond to neighbourhood priorities
• Ward co-ordinator responsible for ward committees, community engagement & wider partnership co-ordination
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Neighbourhood Response Team
NRM, Dave Roberts Rapid Response, Bryan Bennett John Ilderton, Ben Slater Street Cleaning, Tony Stewart Harry Sellars Grounds Maintenance, M Warrington
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NS ward delivery plan
• Ward profile & essential information• Delivery data
• ward appraisal • local service agreements• Performance information
• Ward priorities & investment
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Ward priority plan
Short Term, General Maintainance of Quarry park Medium Term, Road resurfacing Dene Terrace Long Term, Salters Bridge
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Outcomes
• Cleaner, greener & safer neighbourhoods
• Council services embedded in local community
• Performance management to support delivery & engagement
• More job satisfaction for staff