Date Build Memorable Moments
Presentation ByPrakash Panangala
(Director and Group CMO)
25 August 2013
Negotiation
Date Build Memorable Moments
Let us never negotiate out of fear. But let us never fear to negotiate.
- John F Kennedy
Date Build Memorable Moments
Date Build Memorable Moments
Pain in the neck ?....
No Pain, No Gain
Date Build Memorable Moments
Date Build Memorable Moments
Don’t jump to conclusions
Assess the situation thoroughly
Date Build Memorable Moments
Date Build Memorable Moments
Know the person involved in the negotiation
Avoid bringing up the topic immediately
Date Build Memorable Moments
Date Build Memorable Moments
Avoid acrimonious discussions
Address the emotional aspects
Date Build Memorable Moments
Date Build Memorable Moments
Don’t rush the discussion
Nudge in incremental steps
Date Build Memorable Moments
Date Build Memorable Moments
Don’t walk out of the situation
Stay put despite provocation to find common ground
Date Build Memorable Moments
Date Build Memorable Moments
Don’t get demoralised
Keep communicating the vision
Date Build Memorable Moments
Date Build Memorable Moments
Don’t get bogged down
Give them a bait
Date Build Memorable Moments
Date Build Memorable Moments
Don’t dither over conflicts
Start ironing out the differences
Date Build Memorable Moments
Date Build Memorable Moments
Don’t keep stirring the muddy waters
Be Transparent
Date Build Memorable Moments
Date Build Memorable Moments
Avoid being overtly critical
Sandwich the criticism
Date Build Memorable Moments
“You have spoken wise words and lamented for those who do not deserve lamentation”
- Baghavad Gita
Date Build Memorable Moments
Date Build Memorable Moments
Don’t keep beating the bush
Continue the discussion by keeping with the industry standards
Date Build Memorable Moments
Date Build Memorable Moments
Don’t get distracted by trivia
Keep your eye always on the goal
Date Build Memorable Moments
Date Build Memorable Moments
There is no Standard Solution
You will arrive at a solution by following the process
Date Build Memorable Moments
Date Build Memorable Moments
Thank You