NDCHealth Confidential Electronic Prescribing Cutting the Costs of Paper.

NDCHealth Confidential

Electronic Prescribing

Cutting the Costs of Paper


Overview of the OnCallDataPhysician Presentation (Not for display: For VAR use only)

The presentation is in four parts:1. The first slide, “Physician/Office Manager Interviewing” is NOT

for display to a physician. It is a list of questions you may want to use to “pre-qualify” the sale by getting the physician to focus on the cost and workflow issues inherent in the paper-based prescribing process.

2. The next section is a discussion of the physician’s office and human costs driven by the prescribing process.

3. Following this is a one-page slide on the OnCallData product’s general advantages (there is no discussion of the detailed feature-set…you can discuss that during the demo)

4. The final part of the presentation is verbal: demo the system and discuss the pricing offer.


Physician/Office Manager Interviewing(Not for display: Verbal)

• Physician– How do pharmacy phone calls impact your day? Are they a

disruption?– If you could reduce or eliminate the time eaten up by those

calls, would it affect you and your office?– Have you considered an electronic prescribing system?

What concerns do you have about electronic prescribing?• Office manager

– Do you receive phone calls from pharmacies? How many a day? Do you get more because of questions around new prescriptions or are most of them related to requests for additional refills on an existing prescription?

– Tell me how you handle pharmacy phone calls? Do you ever have to pull charts? Consult with the doctor?

– How do these calls affect staff productivity?– If you could reduce or eliminate that time, how would it

affect your office?


Prescribing RaisesYour Costs

• Pharmacy phone calls– Lost staff productivity

Answering phones, pulling charts,consulting with physician, returning calls

– Your lost time Interrupting your time with patients,

interrupting your free time

• Malpractice costs– Rx writing is second most frequent and expensive

procedure in claims against physicians(Physician Insurers’ Association of America)

• Inconvenienced patients– Always a wait at the pharmacy– 20-30% of prescriptions are never filled

(and no way for you to know…)


Electronic PrescribingLowers Costs

• Reduces pharmacy phone calls– No calls to clarify prescription– No calls if refill renewal

sent electronically• Patient prescription history online

– Reduces need to pull charts forrefill renewals

• Reduces likelihood of a medication error– No pharmacist misinterpretation of

handwriting• Patient satisfaction increases

– No waiting at the pharmacy– Patient safety improved– Better adherence to therapy (you can

participatein programs to alert you if a prescription is not filled)

• Access to other Internet-based tools– Clinical research, journal articles, CME,

etc.


Sample Physician SavingsFrom Online Renewals

MethodMinutes to

resolve Costs

Phone 6 $1.20

Online 2 $0.40

Savings 4 $0.80

Number of physicians in practice (with annualized savings)

Renewals/ Dr/Week

1 3 5 10

50 $2,080 $6,240 $10,400 $20,800

100 $4,160 $12,480 $20,800 $41,600

250 $10,400 $31,200 $52,000 $104,000


Writing a script isas easy as 1…2…3…

1 2

3


OnCallData

• Integrates with your existing system

• Easy to learn, efficient to use• Works anywhere you can

access the Internet• Works with any pharmacy

(electronic or fax)• Works with any web-

browsing hardware• Will not intrude on your

prescribing preferences• Secure (128-bit encryption)• Inexpensive

12 month free trial available!


Questions and Answers


Demo and Offer(Not for display: Verbal)

• Demo the system– New prescription– Refill renewal approval– Patient drug history– Favorites list– Administrative functions

Maintaining lists Security/access management

– Communications function• Make the offer

– 12 months free usage– Internet stipend of $240 if no current connection– Regular price is $39.95 first physician, $26.95 each

additional physician


OnCallData Demo

NDCHealth Confidential Electronic Prescribing Cutting the Costs of Paper.

Documents

Transcript of NDCHealth Confidential Electronic Prescribing Cutting the Costs of Paper.