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We are living in a time of extraordinary change.
The ecological and economic threat is looming large
on the entire sphere of Pakistanis economy. Pakistani
firms must design and make better products andservices and should find better ways to market them.
What was once regarded enough is no longer
competitive. What were once limitless resources are
now to be used more efficiently. Today an
organization is on the leading edge, or it is on the
bleeding edge.
I have learned the lessons perhaps the hardest
way, that is, though my mistakes. I have tried my best
to peep into the generic as well as real cumulative
problems faced by the pioneer of banking industry in
Pakistan but that degree of objective analysis proved
to be of little use since this bank is firmly entrenched
in the claws of red tapism and royal bureaucracy.
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Several chapters have been inducted in the
report but they seem to be very conventional in
nature giving supplementary justification to the fact
that NBP is the most conventional of the conventional
bank.
Muhammad Umar Ashraf
Roll#240
Without the encouragement and help of my fellow
students, I perhaps would not have been able to write what I
have written, it would be virtually an unending list of persons
who helped me in one way or other but then it would be
great injustice on my part not to mention the names of those
who provided me with the much sought after information-
moral support and cooperation.
People belonging to various walks of life contributed in
one way or other, but teachers who heads this illustrious
which in real terms provided me with foundation on which
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Inshallah, I will build my career much to the pride of my
institution and my respected teachers.
I am greatly indebted to Prof. Shahid Hussain Nadeem
who in reality provided basic guidelines for the production of
this report.
I am thankful to the staff of City Branch of NBP and
specially that of their manager, which provided me with all
the information they could provide me with.
In Terms of Return on Capital
The Banker, London
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The Banker, Londons Award
Winner for Two Consecutive Years
Global Finance, USA
INTRODUCTION
BANKS AND SCOPE OF BANKING
WHAT IS BANK?
A bank is an institution for the custody, loan or exchange of
money for sanctioning credit, for transferring funds by domestic foreign
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bills of exchange. It is a pipeline through which currency moves into and
out of circulation.
As it is clear from the definition of banking, the main activity or
function of banking is borrowing and lending of money with a margin of
gain. However, as far as the present day banking is concerned, there
are a number of different banks, set up under specific different
objectives, performing various functions.
BANKING IN DEVELOPING SOCIETIES
In the developed societies, the banks do not have to make
many efforts in mobilizing savings, as it has become a second habit withthe people. The commercial banks are financing the short and long term
capital needs of the business. The loans and discounts of commercial
banks include real state mortgages and long term loans, which extend
to as long a period as ten years. These banks also administer estates,
acts as insurance agents and underwriters, provide brokerage services
and implement domestic as well as foreign economic polices of the
government.
Commercial banks in developing countries have to make
vigorous efforts of resource mobilization at all levels. However, with the
passage of time the commercial banking operations are under going
remarkable qualitative change. In Pakistan for instance, banking
facilities are being extended to the un-banked places. Planned effortsare being made to enhance the supply of bank advances to the new
priority sectors in consonance with the present day socio-economic
needs.
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have to play an important role in promoting capital formation, in
controlling speculation in maintaining a balance between requirements
and availability and in direction physical resources in to desired
channels. In advanced countries of the world like America, Japan,
Germany, the rate of capital formation ranges from 12% to 25% of their
Gross National Product. Whereas in Pakistan the rate of saving has
varied from 5% to 8% only. In order to accelerate the rate of economic
development the Government has been acquiring foreign capital. The
banks by launching a vigorous campaign both in the villages and cities
can mobilize the idle savings and can increase the rate of investment.
The country thus becomes independent of foreign capital, which in fact
has let us down on almost all the crucial happenings in the country.
This deficiency of capital accumulation is due to so many reasons
like, lower per capital income, disparity of wealth, unorganized banking
system, ineffective fiscal measures etc. One reason of this capital
deficiency is the non-adoption of modern marketing tools, such as
market research, sales organization, sales training, sales management,
advertising etc. for attracting deposits.
HISTORICAL BACKGROUND OF NBP
The story of NBP is part of our struggle for economic
independence. When we won political independence, Nona Pakistanis,
mostly Hindus controlled our economy. East Pakistan was spared from
massive migration but its economy was also, being dependent on
Calcutta, badly hurt. Most bankers and business experts left Pakistan
and the economic life was brought to a standstill, these mostly branches
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of Imperial Bank of India were only in partial operation with skeleton
staff.
Banking & Finance - HistoryIt was decided that Reserve Bank of India would act as the
common monetary authority of both countries up to September 1948.
But this arrangement did not prove well. In August 1947, we were given
a first installment of Rs.200 million (20 crore) as our share, leaving a
balance of Rs.550 million (55 crore) but it was not paid when asked for.
In October 1947 there was fighting in Kashmir, when India
refused to give us the amount of Rs. 55 crore if we did not give up allinterest in Kashmir, which we refused. In response, Reserve Bank of
India refused to make even an advance for ways and means. Despite
that India had to pay our 50 crore, (the remaining 5 crore still remains
unpaid). There was a controversy on establishment of our central bank
because we had no experience or expertise but it was resolved and SBP
was created, 3 months ahead of schedule, on July 1, 1948, which was
the last public appearance of the Quaid-e-Azam. SBP claimed its
share of Assets of Reserve bank of India against the Indian currency
retired from Pakistan, but this 50 crore India disputed and virtually
refused to settle this dispute up till now.
In 1949 (September) U.K. devalued its currency, India followed
suit but we did not. India said we had contravened the agreement ofkeeping both currencies at par. We said we had not done that, India had
done it arbitrarily without consulting us. On October 3, 1949, the two
central banks were to announce the new par value of both currencies
but India denied a day earlier. India also froze our trade - balance
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surplus that is still an unsettled dispute. India also withdraws the
Marwari merchants who were employed annually for movement of jute
crop by financing it. There being no jute industry, prices fell sharply,
foreign banks and foreign merchants stood aside and an agrarian unrest
was threatening.
Two Ordinances were, therefore, issued.
1. Jute Board Establishment Ordinance &
2. NBP Ordinance dated 08.11.1949
NBP was established on 20.11.1949 to provide finance to suitable
parties. NBP stood behind jute trade, SBP stood behind NBP and the
government stood behind SPB. Speedy it was such that 6 branches
came into being at once and the doubts on our ability to handle this
situation were dispelled for ever Now, as the Jute Board and NBP were
in the field, the foreign merchants and bankers also rushed in to get
their share in the business and consequently NBP had to lay out much
less finance than it could. Mr.Ghulam Farooq was chairman Jute Board &
Mr. Mumtaz Hassan was chairman NBP. Until June, 1950, NBP remained
exclusively in jute operations, thereafter-
other commodities were also taken-up. After that Mr. Zahid Hussain,
Governor SBP assumed additional charge also as chairman NBP's Board
of Directors, & Mr. Muhajir became its first M.D.
In 1952 NBP replaced Imperial Bank of India. This arrangement
was negotiated by Mr. Mumtaz Hassan as Acting Governor of SBP.
In 1962 when Mr. Mumtaz Hassan became MD (He had already
served NBP for 10 years as its Chairman of government Director), the
number of branches had increased from 6 to 239 and deposits from
Rs.5 crore (50 million) to 106 crore (one billion & 60 million), profit,
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from 3 million (3 Lac) to 21 million (2.1. crore) and the staff increased
from 380 to 7091, as compared to 1949-50. In Dec. 1966 its 600th
branch was opened raising the deposits to 2.31 billion. and staff to 14,
963. Up to 1965, the shareholders had received 225% of their original
investment. Now its has more than 21549 employees 1537 branches
and Rs.208283 million deposit.
MANAGEMENT
An Executive Board composed of six Senior Executives of the
Bank and the President who is also the Chief Executive supervises theaffairs and business of the Bank.
CAPITAL
The authorized capital of the Bank is Rs.2500 million divided into 100
million ordinary shares of Rs.10 each. After nationalization, all the
shares held by persons other than the Federal Government or
Corporations i.e., owned and controlled by the Federal Government was
considered as transferred and vested in the Government.
GROWTH AT A GLANCE(2006-2010)
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100,000
200,000
300,000
400,000
500,000
2006 2007 2008 2009 2010
TOTAL ASSETS
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0
100,000
200,000
300,000
400,000
2006 2007 2008 2009 2010
DEPOSIT
0
50,000
100,000
150,000
200,000
2006 2007 2008 2009 2010
ADVANCES
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0
5,000
10,000
15,000
20,000
2006 2007 2008 2009 2010
SHAREHOLDERS EQUITY
PRE-TAX PROFIT
0
1,500
3,000
4,500
6,000
7,500
9,000
10,500
2006 2007 2008 2009 2010
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AFTER TAX PROFIT
0
1,000
2,000
3,000
4,0005,000
2006 2007 2008 2009 2010
EARNING PER SHARE
0
2
4
6
8
10
12
2006 2007 2008 2009 2010
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CATEGORIES OF SHARE HOLDERSAS AT DECEMBER 31, 2010
PARTICULARS SHAREHOLDERS
SHAREHOLDING
%AGE
Govt. ofPakistan
1 1203327 .29%
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RETURN ON ASSETS (PRE TAX PROFIT )
0
1
1
2
2
3
2006 2007 2008 2009 2010
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President ofPakistan
2 319554 .07%
State Bank ofPakistan
1 308536637 75%
Directors AndChildren
2 2200 .0005%
Associatedcompanies
2 9130 .0022%
NIT & ICP 5 2159401 .52%
DFI, NBFI &BANKS
41 21374555 5.2%
Insurance
Companies
12 5575629 1.4%
Modarabas 30 11054886 2.7 %
General Public(Local)
9291 35451030 8.7%
GeneralPublic(Foreign)
339 863835 .21%
Others 159 23792001 5.8%
Total 9885 410342185 100%
BRANCHES
The Bank had a network of 1531branches in the country and
28 branches in foreign countries. These countries are as follows:
1) - United States of America
2) - United Kingdom
3) France
4) - Germany
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5) - Africa, Middle East Region
6) - Bahrain
7) - Asia Pacific Region
8) - Japan
9) - Republic of Korea
10) - Central Asian States
11) - Bangladesh
12)-Peoples Republic of China
13) - Pakistan.
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ORGANIZATION CHART OF NATIONAL BANK OF
PAKISTAN
DESIGNATIONS FOR HIGHER LEVEL OFFICERS
PRESIDENT
SENIOR EXECUTIVE VICE PRESIDENTGRADE 22
EXECUTIVE VICE PRESIDENTGRADE 21
VICE PRESIDENTGRADE 20
ASSISTANT VICE PRESIDENTGRADE 19
GRADE I OFFICERGRADE18
GRADE II OFFICERGRADE 17
GRADE III OFFICER(GRADE 16)
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MANAGEMENT STRUCTURE
The structure of National Bank of Pakistan is shown in the
organizational chart. As the chart shows the top governing body of
National Bank of Pakistan is the board of directors. The board of
directors elects a president who then heads the executive board of
directors which comprises of provincial chiefs and division heads etc.
BOARD OF DIRECTORS
The board of directors is the supreme governing body of National
Bank of Pakistan. it comprises of a government representative, Pakistan
Banking Council Nominee, Nominee of corporate sector and three
directors from National Bank of Pakistan.
EXECUTIVE BOARD OF DIRECTORS
The Executive Board of Directors comprises of the four provincial
chiefs, the three directors from Board of Directors, and the divisionheads. These people run the organization. They are answerable to the
president and the president is answerable to the Board of Directors.
STRUCTURE OF A PROVINCIAL HEAD OFFICE
A provincial head office is headed by a provincial chief. As the
organizational chart shows that under a provincial head office there are
regional offices. In Punjab there are about nine regional offices. Under
each regional office there are two or three zonal offices and under each
office there are fifteen to twenty branches.
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CORPORATE INFORMATION
BOARD OF DIRECTORS Syed Ali Raza(Chairman & President)Dr. Waqar Masood Khan
Iftikhar Ali Malik
Muhammad Arshad ChaudhySyed Shaftat Ali Shah JamoteM. Zubair MotiwalaSikandar Hayat JamilMuhammad Khalid Malik
AUDIT COMMITTEE Muhammad Arshad Chaudhry(Chairman)Syed Shafqat Ali Shah JamoteM. Zubair Motiwala
AUDITORS M. Yousaf Adil Saleem & CoChartered AccountantsTaseer Hadi Khalid & CoChartered Accountants
LEGAL ADVISORS Mandiviwala & ZafarAdvocates & Legal Consultants
REGISTERED & HEAD OFFICE NBP BuildingI.I.Chundrigar Road,Khi
REGISTERED & SHARE REGISTRATIONOFFICE
THK Associates (Pvt.) Ltd.Shares Department, Ground
Floor Sheikh Sultan TrustBuilding No. 2 Beaumont
Road, Karachi Pakistan.
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MISSION STATEMENT
To make the Bank comparable and competitive with all
International standards in performing, quality of operations, quality of
staff, quality of financial strength and quality of products and services.
Objectives & missions are the means to reach some beneficial
end. No one can achieve any target before setting it firstly.
So in the same way National Bank has some objectives, which
it is trying to achieve. Following are some of them:
To maximize profit
To provide all sort of banking services.
To serve the humanity in all parts of the world through its
network of branches throughout the world.
To satisfy customers beyond their expectations by providing
personalized effective & efficient services in best & possible
manner.
To serve Pakistan better in order to give socio-economic uplift.
To provide the maximum profit to depositors by achieving sound
profitable growth.
To develop & enhance its system & technology.
To train its staff.
Providing information & advice to its customers.
Providing facilities of foreign currency accounts.
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PRESIDENT MESSAGE
It gives me great pleasure to announce thatNational Bank of Pakistan is gearing up to thechallenges faced by the domestic banking industrydue to innovations and advances in theinternational banking world, which is theconsequence of globalization.
The bank wishes to effectively utilize thefinancial assistance being extended by the
Government of Pakistan for banking sector reformsaimed at reducing operating costs and improving profitability.
National Bank of Pakistan is distinct from other banks in that ithas a nonprofit and service oriented motive, which has manifested itselfin the area of salary deposits of government employees and payment ofutility bills. The bank renders both of these services across the countryreaching as far as the remotest regions; from our northern borders tothe Arabian Sea. These services do not contribute towards the earningsof the bank; rather they put pressure on our resources. Nevertheless,we are committed to serving small savers and the general public of the
country.
By extending and targeting our research to improve bankearnings, through customer focus of our commercial and corporatebranches, and by enhanced efforts towards the development of humancapital, we shall very soon transform the bank from a bureaucraticorganization to a fast paced, modern, and competitive bank.
In conclusion, I firmly believe that we have the vision, which willenable us to achieve even better results, safeguard the interest of our
customers and to assist us in our march towards progress andprosperity in future.
S. Ali Raza
Chairman & President
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FIELD OF ACTIVITIES
FOREIGN EXCHANGE
The branches of the Bank in foreign countries handled the
export business and import business.
National Bank of Pakistan started a joint venture in
collaboration with the Bank of Al-Jazira. Its head office is at Jeddah and
also includes twelve other branches. National Bank of Pakistan as a
trustee of the National Investment Trust Limited, and also operates a
subsidiary for the promotion of agricultural production named the
National Agriculture Limited.
SERVICES PROVIDED BY NATIONAL BANK OF PAKISTAN
National Bank of Pakistan provides following main services to
its customers:
It acts like a financial intermediary between importers and
exporters.
It provides services in share of deposits, advances guarantees etc.
Full and efficient services of foreign trade.
Better computer system through which statement of accounts of
a client could be made.
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NBP SAIBAAN
National Bank of Pakistan (NBP) has
announced the launch of a housing scheme
to cover all sections of the society withmonthly income starting from as low as Rs.
5000/- per month*. *(Conditions apply)
Branded as 'NBP Saibaan (Housing forall), the scheme offers a maximum loan of Rs 10 million in accordancewith the debt burden criterion. Loans are available for HomeConstruction, Home Purchase and Home Improvement. For HomeImprovement Loans the maximum amount is Rs. 2.00 Million.
Home Construction and Home Purchase loans can be repaid overa period of 20 years, whereas the repayment period for HomeImprovement loan is 15 years.
FUNCTIONS OF NBP
The National Bank of Pakistan performs two types of function. It
acts as an ordinary commercial bank, and at places where there are no
branches of State Bank of Pakistan it represents Pakistan, that is why itcannot be privatized. As a commercial bank it performs the following
functions.
1. Accepting of deposits of money on current account, saving, term
deposit and other profit and loss sharing accounts.
2. Borrowing money and arranging finance from other banks.
3. Advancing and lending money to it's clients.
4. Financing of projects including technical assistance, project `
appraisal through long term/short term loans.
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5. Buying, selling, dealing and discounting of bills of exchange,
promissory notes, drafts, bill of lading, other instruments of
securities etc.
6. Foreign exchange business.
7. Financing of seasonal crops like cotton, wheat, rice,
8. Receiving of bonds, scripts, valuable etc. for safe custody.
9. Carrying on agency business of any description other than
managing agent on behalf of clients, including government
and local authorities.
10. Generating, undertaking, promoting etc. of issue of shares,
bonds.
11. Transacting guarantees and indemnity business.
12. Undertaking and executing trusts.
13. Making investments in other banking companies.
14. Joint venturing with foreign dealers, agents and companies for
its representation abroad.
15. Participating World Bank's and Asian Development bank's lines of
credit.16. Utility services.
17. Providing Hajj services to intending Hajis.
18. Agent to State Bank of Pakistan for collecting
19. Payment of pension on behalf of provincial and central
governments.
20. Treasury business.
21. Gold finances.
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PRODUCT / SERVICE MIX OF NATIONAL BANK
Product of a bank includes all those services, which a customercan use effectively in has general and business live.
NBP Main Branch, Lahore offer a wide range of bankingservices to public and private sector corporations, partnership,individuals and others. However, there are some basic services whichNBP at present offered to his customers include:
Receipts f customer deposits. Collection of his cheques drawn on other banks. Making payments through cheques drawn on it. Making remittances
Foreign trade services.
At present NBP offering the following financial services andinvestments options to customers.
1- Deposits2- Advances3- Foreign Services
DEPOSITS
To receive deposits is a basic function of all commercial banks.
Commercial banks do not receive these deposits for save keeping
purpose only. But they accept deposits as debts. When a bank receives
a deposit from a customer becomes the creditor and the bank a debtor.
When the bank receives the amount of deposit as a debtor, it becomes
the owner of it. It may, therefore, use it as it deems appropriate. But
there is an implicit agreement that the amount owned would be paid
back by the bank to depositor n demand or often a specified time.
Deposits are the lifeblood of a bank and their classification is
based on the duration and purpose for which the deposits are to be kept
at the bank before the depositors can withdraw them. At present NBP
accepts deposits in bother local & foreign currencies and provides a
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variety of accounts where these sums are put in at the desire of the
customers.
LOCAL CURRENCY DEPOSITS
In local currency (PKR) the following type of accounts are available at
the bank
1-Current Account
2-Saving A/c
3-Short term deposits
4-Fixed deposit receipts
CURRENT ACCOUNT
These are payable to the customer whenever they are
demanded. The bank treats these deposits as current liabilities. No
profit is given on these accounts and there is no restriction of minimum
balance to be kept in these accounts.
SAVING ACCOUNT
In such types of account, the depositors are normally allowed
to withdraw a limited amount of money only twice a week.
FIXED DEPOSIT RECEIPTS
In these accounts the amounts are deposited for fixed period
which may be 1 month, 3 months, 6 months and 1 year.
SHORT TERM DEPOSITS
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In these accounts the amounts are deposited for fixed period
but shorter than that of fixed deposit receipts, which may be 7 days,
and 30 days.
FOREIGN CURRENCY DEPOSITS
At present NBP Main Branch accepts US$, GBR, YEN and DM in
shape of foreign currency deposits. For these foreign currency deposits
bank has offered the following accounts.
1-Foreign Currency Accounts.
2-Foreign Currency Saving Accounts.
FOREIGN CURRENCY CURRENT ACCOUNTS
In these accounts depositors can deposit a sum of money in
any of the above mentioned currencies. The depositor can also withdraw
any amount subject to he availability of the amount. No profit is given
on these accounts and no restriction as per the minimum balance
required.
FOREIGN CURRENCY SAVING ACCOUNTSNBP pays the interest that is earned on the sums available in
the accounts by making investments.
ADVANCES
Advances are the major source of earning income for
commercial banks; it is the interest charged on the money lend to
customers. Bank advances to customers are made either by way of loan
or by overdraft on current account.
FOREIGN SERVICES
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Following is the list of major foreign services provided by NBP
to its customers: e .g:
a- Documentary Letter of Credit
b- Bills of Negotiation
c- Foreign Services
d- Bills for collection
DOCUMENTARY LETTER OF CREDIT
A documentary letter of credit may be defined as an authority
issued by the opening bank on behalf of the importer in favor of the
exporter with the stipulation that the drafts drawn there under will be
duly honored provided that the terms and conditions as mentioned there
in are duly compiled with.
With respect to the documentary credit the following types of
documentary letter of credit are offered by NBP;
Revocable LC
Irrevocable LC
Confirmed LC
Transferable LC
Back to back LC
Stand by LC
Sight LC
Usance LC
BILLS FOR NEGOTIATION
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In some cases the exporter is not willing to wait for the proceeds
of collection to be remitted. In such cases exporter requests the Bank to
negotiate the bills i.e. he sends the documents to Bank. In this case
Bank examines the documents and arranges them with the
requirements mentioned in the Letter of Credit. When bank satisfied it
pays to the exporter. Now Bank has the right to collect the proceeds on
his own behalf from the importers Bank
NBP performs the functions of both the exporters and the
importers Bank as per its customers status.
BILLS FOR COLLECTION
The exporters and bank receives the documents from the
exporter, examines and dispatches them to the importer, s bank. The
importer, s bank confirms these, as per the requirements stated in the
letter of credit. If founds correct gets the amount from the customer,
advice the exporter ,s bank about the receipt of payment and in the
end makes the payment to the exporters bank.
REMITTANCE
It includes local and foreign currency fund transfer. NBP also
provide the facility to its customers in remitting funds from one place to
another place. The remittance (between two countries). At present bank
provides the following instrument that facilitates the transfer of funds.
TT ( telegraphic Transfer)
DD (Demand Draft)
PO (Pay Order)
UNMATCHED BANKING FACILITIES
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Deposit security, Guaranteed by Government of Pakistan
Highest rates of return to attract the savings.
Lowest rates on exports and other borrowings.
Largest contribution towards Government and Semi- GovernmentRequirements.
Agent of the State Bank of Pakistan handling Treasury Functions,
receipts of Taxes & other Revenues.
Handling of salaries and pensions of federal/ provincial employees
and defense personnel.
Utility Bills collections.
Hajj arrangements. Sale and encashment of Prize Bonds through its 266 authorized
branches.
Sale and encashment of Defense Savings and Special Savings
Certificates.
Safe Deposit Lockers for customers.
Rational Human Resource Management.
NBP ATM SERVICES FOR YOUR CONVENIENCE
Cash withdrawal according to your cyclic limit.
Transfer of funds between PLS Savings Account and Current
Account of the same customer through the same ATM Card.
Account Balance Inquiry.
Instant mini- statement of account listing the last 15 transactions
in account. Request for a new Cheque book which might be
collected by the customer from the branch.
HOW MUCH CASH CAN BE WITHDRAWN
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There is a 24 hours cyclic cash withdrawal limit imposed on all ATM
cards. Withdrawal limits depend on the type of customers.
PIN (PERSONAL IDENTIFICATION NUMBER) MAILER
A pin mailer issued to the ATM card holders carries the PIN number
in a sealed envelope. Card holder is required to keep the PIN number
in a safe place as all the operation on the ATM is carried out through
the same.
FUNCTIONS OF NBP AS A REPRESENTATIVE
OF STATE BANK OF PAKISTAN
1. Collection of cheques and bill of exchange for its customers.
2. Paying insurance premium, rent or other obligations of the
customers.
3. Collecting interests due, dividend pensions and other sums due
to customers.
4. Transferring of money from place to place.
5. Acting an executors, trustees for the customers.
6. Providing safe custody and jewelry documents or securities.
7. Issuing of travelers cheques and letter of credit to give credit
facilities for travel.
8. Purchasing shares for the customers.
9. Accepting bills of exchange on behalf of customers.
10. Undertaking foreign exchange business.
11. Furnishing trade information and tendering advice to customers.
12. Formulating operation policy guidelines for the banks.
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13. Laying down performance criteria for banks and taking steps for
ensuring their observance.
14. Evaluating the performance of the banks in the context of
operational guidelines issued to the banks.
15. Determining the areas of coordination of the banks.
16. Formulating schemes under section of the act.
17. Making recommendations to the federal government for the
appointment of the president and members of the executive
board.
18. Analyzing and appraising financial statement including balance
sheets and profit and loss accounts of banks and appointment of
auditors of the bank.
19. Conducting such surveys, inquiries and appraisals as may be
necessary for the purpose of this act.
20. Exercising and performing such powers and functions of the
federal government under the act and such other functions as
the federal government may assign to it.
21. Establishing a research department or conduct banking researchand in particular study overseas banking operation and
problems of the agricultural financing.
22. Establishing a central training institution for improving bank
services.
23. Coordinating the planning of the operations of nationalized
commercial banks, and exercising general overall checks on the
cost of their operations.
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DEPARTMENTS
CLEARING DEPARTMENT
Nearly all the banks provide a wide variety of services to their
depositors. One valuable service provided is that of clearing. Clearing
department also plays an important role in performing the activities of
the bank.
The basic function of clearing department is to provide services
to customers in collection of their cheques of other banks, whether they
are in city or outside the city. The customer can get the money in his
account at NBP from the cheques drawn on another bank. The bank
accepts the cheque in the clearing which it is drawn through the clearing
house i.e., State Bank of Pakistan.
FIXED DEPOSITS
In this type of account a certain amount is deposited for a certain
period such as six month, two years or longer. A fix deposit receipts is
issued in the name of the depositor. The officer in charge and the bank
manager sign the receipt. A notice is given to the depositor on a
prescribed form two weeks before the FDR falls due, requesting the
depositor to withdrawn his money or to renew his deposits. The interest
allowed on fixed deposit varies with the period for which the deposits
are made.
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SHORT TERM DEPOSIT
Application for short-term deposit is taken on form F-486 and the
amount on form F-88. The amount of such deposits will be credited to
short term deposit account. Rate of interest allowed by bank on short-
term deposit is advised by the head office from time to time and are laid
down in section XII of supplement No.1.
CALL DEPOSITS
Branch may accept call deposit from local bank or from other on
such rates on interest as may be prescribed by the head office from
time to time through controlling office. These deposits will be credited to
call deposit account in the favor of government and semi government
department should also be credited to call deposit account.
SAVING ACCOUNTS
Saving account is opened by the client through an application on
the printed form available from the bank as per instructions mentioned
thereon. An existing account holder in the same branch must verify thesignatures of the new applicant.
Application must be accompanied an amount of Rs.500/- in cash
of PLS account, and Rs.1000/ in case of current account.
A copy of national identity card must be attached with the
application how along with the specimen signature card signed by the
applicant.
ARTICLES IN SAFE CUSTODY
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Application for articles in safe deposits taken from the depositor
on form of 175 signature of the depositor should be verified by the
supervising official the number of the relative safe deposits noted
thereon on the application form filed in serial order in a separate file
which should be kept in the strong room overnight. Particulars of
articles taken into safe deposit will be recorded on the safe deposit
register.
CLEARING
We can define clearing as, the transfer of funds from one branch of
bank to the other branch of the same bank or the other bank on whichthe instrument is drawn, without involving cash through State Banks
clearing house or we can say in other that cheques which can not be
cashed at the ash counter of the bank.
CLEARING HOUSE
It is of the service provided by central bank i.e., State Bank of
Pakistan to the other commercial banks. SBP acts as a clearing house. A
representative of each bank represents his bank in the clearing house.
A clearing house is an association of commercial banks set up in a
given locality for the purpose of interchange & settlement of credit
claims.
The SBP maintains the accounts of the NBP like other
scheduled banks and debits the account of the drawee bank and credits
the presented bank which is NBP in that case.
TYPES OF CHEQUE
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Some specific types of cheque are being entertained in the
clearing department of NBP Main Branch, Lahore.
These types of cheque are:
1) - Local cheque
2) - Out station cheque
3) - In house cheque
1) - LOCAL CHEQUE
By local cheque we mean collection of cheque from the banks
which are the members of the clearing house and which are located
within the city.
2) - OUT STATION CHEQUE
By out station cheque we mean collection of cheque from the
banks which are situated outside the city. It means that presenting bank
and the bank on which the cheque is drawn are not situated in the same
city.
3) - IN HOUSE CHEQUE
In house cheque are drawn on one branch of NBP and
presented to another branch of NBP such cheques are marked with
transfer stamp.
TYPES OF CLEARING
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Clearing department deals with the two type of the clearance.
These are stated below:
1) - Inward clearance
2) - Outward clearance
INWARD CLEARANCE
Cheque drawn on NBP and presented to other Banks or handed
over to NBP agent in clearing house. That is inward clearance for NBP.
So inward clearing results in outflow of funds to collecting bands
reducing the balance in the clearing account.
OUTWARD CLEARANCE
Similarly cheque which are drawn on other bank and presented
to NB Main branch, Lahore are known as outward clearance for NBP
Main Branch. So outward clearing results in inflow of funds from paying
bank into the clearing account maintained with clearing house
increasing the balance in the clearing account.
Outward clearing thus may be:
Local clearing
Outstation clearing
Excess of outward clearing over inward clearing produces a net
increase in the clearing account balance. Excess of inward clearing over
outward. Clearing produces a net decrease in the clearing account
balance. The first case is referred to as favorable clearing & the second
case as unfavorable clearing.
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REMITTANCE DEPARTMENT
Remittance is the monitory transfer from one place to another
place or from one country to another country to fulfill the requirements
of the customers by the order of the customer.
Remittance Department at NBP Main Branch Lahore can be
divided into two sections due to its activities.
1) - Local Remittance
2) - Foreign Remittance
LOCAL REMITTANCE
Local remittance section deals with remittance ( incoming and
outgoing but only in local i.e., Pakistan rupee and within Pakistan.
Local remittance includes the following eight functions in NBP:
a) - Transfer through pay order
b) - Transfer through demand draft
c) - Telegraphic transfer
d)- Issuing of SBP cheques
e) - Mail transfer
f) - Local / internal transfer
g) - Preparation of balance certificates.
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ACCOUNTS DEPARTMENT
The main function of the accounts department of NBP is to
maintain general ledger accounts and after the business hours the
function of the accounts officer is to close books.
FUNCTIONS
There are many other important functions performed by accounts
department of NBP. So I ma going to discuss these functions in three
steps:
-General Ledger;
-Voucher system;
-Types of voucher used.
GENERAL LEDGER:
It is the prime record of the branch reflecting its assets and
liabilities and serves as the master control of accounting system of the
branch. It consists of only those accounts, which are authorized by the
head office.
VOUCHER SYSTEM:
Voucher is a written authorization sued in approving a
transaction for recording and payment.
Voucher is a system, which is generally designed to provide
strong internal control over the transaction, which take place
during the business hours.
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Whenever a transaction takes place in any department of
the bank.
One debit and one credit voucher is prepared. At the end of
the day, these vouchers are collected and recorded i.e.,
Debit vouchers are used in two cases:
When ever any expense is incurred.
When a depositor withdraws some amount from his account
The account of the customer is debited with the amount and debit
voucher is prepared.The format of the debit voucher includes:
-Name of branch
-Date
-Branch No.
-Account No.
-Transaction Code
-Amount and other details (Narration)
CREDIT VOUCHERS:
There are two types of transaction in which credit vouchers are used.
When a depositor deposits any amount in his account
because the liability of bank.
Any income received by the bank e.g. bank draft.
Different types of credit vouchers are used.
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Now in second set these three important functions of Account
department of NBP are described briefly.
1. All expenses vouchers are routed ask through Accounts
Department.
2. Preparation of various statements.
3. Preparation daily activity report at the end of each day.
EXPENSE VOUCHER
All the expense vouchers passed by each department are routed
through accounts department. These expenses include:
a) Salaries given to all employees of the bank
b) Wages
c) Rent
d) Lease installments
e) Insurance - vehicle
f) Insurance - cash
g) Utility Bills
h) Medical allowances (reimbursed)
i) Cash carrying charges etc.
SALARY STRUCTURE
Salary included
Bonuses
These bonuses are credited after every six months i.e.
June and December. These are first and second profit
bonuses and are equal to one month's basic salary.
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Allowances:
Allowances included house allowances, transport allowance
and utility allowance.
Provident Fund:
Provident fund is provided to each employee on his
retirement. Contribution by employer and employee
is 8.3%.
Preparation of statements:
Second major functions of accounts department are thepreparation of various statements. These statements
are:
1) - Weekly Statements:
These weekly statements are sent at first to NBP head office
Karachi.
2) - Monthly Statements:
These monthly statements are sent at first to NBP head
office Karachi and then these statements are sent to head office affairs
in consolidated form. All vouchers and statements signed and approved
by manager accounts or who has authority to sign on behalf of the bank
and whose signatures appear in one of the banks book of specimen
signatures or a person who has authority to sign internal vouchers and
records extent of its authority will be made by the country manager.
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Preparation of Daily Activity Reports:
It is also duty of accounts department to prepare
daily activity report at the end of each day. It
includes the details of the following:
A) - loans transactions
B) - general Ledger transactions
C) - Foreign currency related transactions
D) - fixed deposits transactions
All vouchers prepared by different relative departments on computer.
In third and last step the following functions of accounts department of
NBP are described as follows:
Approval of daily expenses voucher
SBP balance
Tax returns
Budgeting
Forward Cover Fee
Debit Balance Calculation
Pay order/telegraphic commission transfer
Deposit entry
Depreciation
Result/budget
Head office report
Trial balance
Commitment return
Sources and uses
Activity report
Statistics of activity
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Monthly assets and liability
Liquidity 1, 2, 3, 4, 5 years
Excise duty balancing EOM/EOY Print files floppy
Customer's/internal A/c statements
Computer complete back up
Quarterly statements size wise
FCY interest reporting
FCY interest checking
Service Charges A/c to be dormant
Letters to customers
Classification of deposits
List of deposits
A/c opening and closing
Staff loans
A/c blocked and unblocked
Monthly resident and non resident
Zakat Calculations.
ACCOUNTING PROCEDURE IN NBP:
1. Various departments use debit and credit voucher for
recording the transactions.
2. Accounting department receives the departmental journal
from the departments to gather with all the vouchers.
3. Verify correction of total of all into departmental entries in
departmental journals.
4. Sort vouchers into general ledger a/c order debit separately
from debit for each account.
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5. From departmental journals add all debits and all credits for
each general ledger account and write total for each account in
relative account and extend new balances.
6. Prove debit and credit totals to department journal total.
Write total obtained from machines list for each contingent
accident in general ledger and up data balances.
7. Date and sign general ledger and obtain signature of an
officer.
8. Place general ledger includes leaf binder in chronological
order.
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ADVANCES DEPARTMENT
1. Loans
2. Cash Credit
3. Overdraft
1. LOANS
Monetary assistance by a financial institution to a business some
financial problems such as to finance fiscal assets, working capital,
bridge finance, etc. The loans are granted by the bank in lump sum, so
this type called fixed or demand loans. Interest is charged on the whole
amount of a fixed loan.
The borrower withdraws whole the amount of loan. This type of
loan is normally granted against security of gold and documents.
In case of demand loans against gold or documents, a demand
promissory note for the amount of loan is taken from the borrower.
Loans are granted under:
Loan against Gold
Under this type of loan which is granted to the borrower.
The Head Cashier estimates the value of Gold or Gold ornaments
through an agent (Gold smith) and keeps a margin of 40 to 50 per cent.
After the opening the gold loan account a token is given to the borrower
which is a bank receipt.
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On repayment of loan, the gold or ornaments held as security for
it, together with the demand promissory note duly discharged is
returned to the borrower and his receipt for the gold ornament taken in
the demand loan ledger. This receipts states that the ornaments
returned are complete and in order. Part delivery of ornaments is given
against part payment of a loan but care is taken that the ornaments still
in the banks possession fully covers the balance of the loan outstanding.
The interest on gold loan is to be applied with quarterly rests.
Loan against pledged of stock:
In case of advancing such types of loans, the following precaution
is kept in the mind:
a) Stock pledged must be readily saleable.
b) Products should be readily saleable.
c) Advance should be within the borrows means.
2. CASH CREDITORUnder such cash credit account is opened in the name of the
customer who borrows from the bank.
Customer is granted a loan up to a certain limit which is
sanctioned by the head office, which he draw when he requires interest
is charged on the amount actually utilized by the customer. In order to
avoid the danger of idle fund, the bank charges are certain rate of
interest, even if the customer does not withdraw any amount.The credit is usually given against the securities of goods or
merchandise as follows:
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Advances against Pledge Stock in
Trade or Products:
When a cash is granted against the pledge of stock or product,
cash credit form is taken, from the certain products or stock, but the
actual pledge is created when the stock or finished product are placed
under the bank's lock and key or the document of title are duly
endorsed to the bank by the borrower.
Hypothecation of stock on Finished Products
The difference between pledge and hypothecation is that
under a pledge the borrower's goods are placed in the bank's possession
under own lock, whereas, under a hypothecation, they remain in the
possession of the borrower or guarantor and
are merely charged to the bank under documents signed by them.
Even though the documents empower the bank to take
possession of the goods hypothecated, but it is possible that the
borrower may actually resist any attempt.
Mortgages of property:
Title deeds of immovable property is accepted by the bank
only as collateral security or alternatively as unauthorized security.
3. OVER DRAFTS:
When the bankers permits his customer to overdraw upon his
current account up to a certain limit, it is called overdraft facilityprovided buy the bank. The customer is charged with the interest for
the amount he has actually overdrawn from the bank. The customer is
free to take the overdraft facility up to the limit whenever he needs
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and he can at any time return back the advance to the bank by
deposited the amount with the bank.
There are two types of overdrafts:
Unsecured Overdraft:
Under such type of overdraft the bank rely upon the personal
security of the customer or customers mentioned on the customer's
account.
Secured Overdraft
Under this type of overdraft the bank allows his customer to
withdraw more than his deposits after giving security against the
amount overdrawn. The securities against which the amount is
withdrawn may or Government or other first class.
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CASH DEALING DEPARTMENT
The following books are maintained in the Cash Department:
1. Receiving Cashier Bank
2. Paying Cashier Book
3. Token Book
4. Scroll Book
5. Cash Balance Book
When cash is received in counter, it is entered in the Scroll Book
and Receiving Cashier Book. At the close of the day, these are balanced
with each other.
When the cheque or any negotiable instrument is presented at
counter for payment, it is entered in the token book and token is issued
to the customer. The token and the Cashier makes entry in the paying
book and payment is made to payee. At the close of day, the Token
Book and Paying Cashier Book is balanced.
The consolidated figure of receipt and payment of cash is entered
in the cash balance book and drawn closing balance of cash.
Opening balance of Cash + Receipts Payments = Closing Balance.
This is very important department. All the books maintained in this
department are checked by an officer.
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WORK DONE BY ME
Major activities performed during my internship program are as
follows;
ACCOUNT OPENNING DEPARTMENT
In this department, I gain the practical knowledge about opening
account. This department deals with opening current and saving
account for its customers and all matters regarding thereof. The
customers opening current and saving accounts can be categorized as
following.
-Individual
-Firm
-Company
-Trust
-Staff
-Others
OPENING ACCOUNTS
In order to open an account, first of all the customers have to fill
a form prescribed by the bank. The person is required to bring some
reference or introduction for opening the account. Introducer may be
the person who has any account with NBP.
Some important information regarding introducer e.g. the name
and account number of the introducer is written on the space provided
on the specimen signature card. Then in order to find out whether he is
a true introducer or not, a letter is sent to him thanking him for this
introduction so that anything wrong may come into notice.
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There are different requirements for different types of accounts
and accountholders.
DEPOSITSThe procedure undertaken upon receiving deposits from the
customers is as follows:
Examining the deposit slip to ensure that the name and the
account numbers are clearly indicated.
Counting the cash and cheques and agree the total with the
amount on the deposit slip.
After that the pay in slip is validated for cash transaction
and transfer and clearing transfer as appropriate before the
counterfoil is handed over to the customer.
Cheques signed by directors, partners or employees of a
company, drawn in favor of them and credited in their account
in the bank are to be scrutinized.
WITHDRAWALS
Cheques can withdraw amount. The withdrawals can be made
only at the branch where the account is maintained. The officer under
his full signature authorizes all cash withdrawals. No third party
withdrawal is permitted. In current account, the bank does not offer
any interest. We can deposit or withdraw any amount during banking
hours.
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ISSUANCE OF CHEQUE BOOK:
The accountholders request for the new cheque book by
presenting the requisition slips along with the authority letter to the
concerned office. His signatures are verified before giving him a new
cheque book. The presence of the accountholders is compulsory to get
a new cheque book. But if he sends a third person to get his cheque
book then the procedure is as follows;
An authority letter is given to the third party by the accountholders.
The accountholders verify the signature of the third person on that
authority letter.
The bank officer gets the signature of that third person to confirm
whether he is the same to whom the accountholder has sent.
The bank issues the new cheques book and authority letter is kept
buy the bank.
CLEARING DEPARTMENT
In this department, I have worked for two weeks. Main branch
receives the cheques from all of its branches and makes the lots of
these cheques again. Main branch sends these cheques to the state
bank of Pakistan where a clearinghouse exits. In this clearinghouse the
representatives receive their cheques and go back to their bank's main
branch. Then the main branch sends these cheques to their relevant
branches where the validity of these cheques is verified and the
accounts of the relevant clients are affected.
The statement of clearing was submitted before 1.00 P.M. daily.
The whole procedure of clearing is completed within two days.
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REMITTANCES DEPARTMENT
I worked in this department for one week. This department deals
in transfer of money from one place to another or country by:
-Demand drafts
-Mail transfer
-Telegraphic transfer
In this department internees are advised only to observe the
working of transfer of money from one place to another place of the
country by the above modes of transferring money. During my stay inthis department I observed that how demands draft be issued. The
procedure is as follows.
First the bank receives a written request from the customer to
issue a bank draft. The written request is either in banks standard form
or separate paper signed by the applicant enclosed with cash or cheques
covering the amount of the draft and other charges of the bank.
While issuing a bank draft it is necessary that the draft should be
free from alternations. All the details must be written clearly in ink.
After issuance a demand draft it is handed over to the applicant and its
advice containing the particulars of the draft is sent to drawer branch
with its necessary information and payment of the draft is make on its
presentation.
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FINANCIAL ANALYSIS
NATIONAL BANK OF PAKISTANINCOME AND EXPENDITURE ACCOUNT
HORIZONTAL ANALYSIS
ITEMS 2010 2009 INCREASE(DECREASE)
%AGE
Markup/Interest
earned
19452317 27126839 (7674522) 28.29%
Markup/Interestexpenses
6735579 14698507 (796928) 54.17%
Net Mark upInterestIncome
12716738 12428332 288406 2.32%
Provisions 2619043 2109678 509365 9.9%Non Mark upInterestIncome
17345934 15527746 1818188 19.84%
Non Mark upinterestExpenses
7863083 9164787 1301704 14.20%
Staff WelfareFund
474143 318148 155995 49.03%
Profit BeforeTax
9008708 6044811 2963897 49.03%
Profit AfterTax
4198103 2253385 1944718 86.30%
Profit
Available ForAppropriation
7650586 4469268 3181318 71.18%
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NATIONAL BANK OF PAKISTANBALANCE SHEET
HORIZONTAL ANALYSIS
Assets 2010 2009 INCREASE(DECREASE)
%AGECHANGE
Cashbalanceswith othertreasurybanks
59420502 55531453 3889049 7%
BalancesWith Other
Bank
24154070 35878101 (11724031) 32.67%
Lending toFinancialInstitutions
30213352 21716802 8496550 39.12%
Investments 166195619 143524971 22670648 15.78%Advances 160990265 140547374 20442891 14.55%Other Assets 21946846 27489021 (5542175) 20.16%OperatingFixed Assets
8939483 8115131 824352 10.16%
LIABLITIES 2010 2009 INCREASE(DECREASE)
%AGECHANGE
Bills payable 5496738 3365744 2130994 63.3%BorrowingFromFinancialInstitution
16493514 10032135 6461379 64.4%
Deposits 395568490 362865637 32702853 9%LiabilitiesAgainst
Leasing
41117 74059 (32934) 44.48%
Otherliabilities
26080400 29682837 (3602437) 12.14%
Deferred Taxliabilities
595864 2846186 (2250322) 79.06%
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REPRESENTEDBY
2010 2009 INCREASE(DECREASE)
%AGECHANGE
Share capital 4103422 3730384 373038 9.9%
Reserves 813312 7144326 988986 13.84%Un AppropriatedProfit
5897163 3404593 2492570 73.21%
Surplus 9450117 9656960 (206843) 2.14%
NATIONAL BANK OF PAKISTANBALANCE SHEET (ASSETS)
VERTICAL ANALYSIS
ASSETS 2010 %AGE 2009 %AGECash BalanceWith Othertreasurybanks
59420502 13.72% 55531453 12.83%
Balance Withother Banks
24154070 5.58% 35878101 8.29%
Lending toFinancialInstitution
30213352 6.98% 21716802 5.02%
Investments 166195619 28.39% 143524971 33.16%
Advances 160990265 37.19% 140547374 32.47%
Other Assets 21946846 4.07% 27489021 6.35%
Operating FixAssets
8939483 2.06% 8115131 1.88%
Total Assets 471866937 100% 432802853 100%
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NATIONAL BANK OF PAKISTANBALANCE SHEET (LIABILITIES)
VERTICAL ANALYSIS
LIABLITIES 2010 %AGE 2009 %AGEBills Payable 5496738 1.19% 3365744 0.78%BorrowingsFromFinancialInstitution
16493514 3.56% 10032135 2.32%
Deposits 395568490 84.37% 362865637 83.84%
LiabilitiesAgainst Assets
Of leasing
41117 8.87% 74051 0.017%
Otherliabilities
26080400 5.63% 29682837 6.86%
Deferred textLiabilities
595864 0.13% 2846186 0.66%
Share Capital 4103422 0.89% 3730384 0.86%
UnAppropriatedProfit
5897163 1.27% 3405493 0.08%
Reserves 8133312 1.756% 7144326 1.65%
Surplus onRevaluationof Assets
9450117 2.04% 9656960 2.23%
Total 463355031 100% 432802853 100%
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RATIO ANALYSIS
RETURN ON TOTAL ASSETS
ITEMS 2010 2009
Profit After tax 4198103 2253385
Total Assets 471860137 432802853
Return On Total Assets 0.889% 0.52%
0
0.2
0.4
0.6
0.8
1
%AGE
2010 2009
Years
Comments:
This ratio is increased from .52% in year 2009 to0.889% in year 2010.which is a sign of good performance.
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NET PROFIT MARGIN
ITEMS 2010 2009
Profit after Tax 4198103 2253385
Mark up, Interest 6735579 14698507
Net profit Margin 62.32% 15.33%
0
10
20
30
40
50
60
70
%AGE
2010 2009
Years
Comments
Net Profit Margin in year 2010 has increased from 62.32 %
to 15.33% in year 2009. This shows that there is good performance ofthe bank.
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EARNING PER SHARE
ITEMS 2010 2009
Profit After tax 4198103 2253385
Total No. Of Shares 410342185 3730384
Earning Per Share Rs.10.23 Rs.6.04
0
2
4
6
8
10
12
Rupees
2010 2009
Years
Comments
This is very important ratio for shareholder and investorhere in this case EPS has increased to Rs.10.23 from Rs.6.041 which is
very good for shareholders and investors.
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COST OF LENDING
ITEMS 2010 2009
Interest Income 19452317 27126839
Total Advances 160990265 140547374
Cost of Lending 12.08% 19.3%
0
5
10
15
20
%AGE
2010 2009
Years
Comments:
This ratio show the cost bear by the bank while lending themoney. Here cost of lending has decreased from 19.58% to 12.08% in2010. Which is positive sign for the bank?
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LIQUIDITY OR SOLVENCY RATIOS
LOAN TO ADVANCE RATIO
ITEMS 2010 2009
Total Loans 16493514 10032135
Total Advances 160990265 140547374
Loan to Advance Ratio 10.24% 7.14%
0
2
4
6
8
10
12
%AGE
2010 2009
Years
Comments
Lower the ratio is better for lending institutions. In this case ratiois increased to 10.24 from 7.14%. Which is not better for bank .Itshows that bank loans have increased as compared to its advances.
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LOAN TO TOTAL ASSETS
ITEMS 2010 2009
Total Loans 16493514 10032135
Total Assets 471860137 432802853
Loan to Total Assets 3.49% 2.32%
0
0.5
1
1.5
2
2.5
3
3.5
%AGE
2010 2009
Years
Comments
It shows the empirical relation between loan and assets ofbank. Here this ratio has increasing trend which shows poorperformance of bank.
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CASH TO DEPOSIT:
ITEMS 2010 2009
Cash 83574572 91409554
Deposits 395568490 362865637
Cash to Deposits 21.13% 25.19%
19
20
21
22
23
24
25
26
%AGE
2010 2009
Years
Comments
This ratio shows that how much cash is available to meetthe demand liabilities of depositors. Here this ratio has decreased from25.19% to 21.13%.
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CURRENT RATIO
ITEMS 2010 2009
Current Assets 410352146 190159854
Current Liabilities 5496738 3365744
Current Ratios 74:1 57:1
0
10
20
30
40
50
60
70
80
%AGE
2010 2009
Years
Comments
As the table shows that current ratio of NBP is higher thanstandard of 2:1.Here in this that is a good sign and it reflect to theliquidity position if NBP.
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PROPRIETRY RATIO
ITEMS 2010 2009
Share Holder Fund 18133897 14279303
Total Assets 471860137 432802853
Proprietary Ratio 3.84% 3.3%
33.13.23.33.43.53.63.73.8
3.9
%AGE
2010 2009
Years
Comment
It is the ratio of funds belonging to shareholders to the totalassets of the company. In this case this ratio has increased from 3.84%to 3.3% which is better for bank.
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FIXED ASSET TO LONG TERM DEBT RATIO
ITEMS 2010 2009
Long Term Debt 16493514 10032135
Fix Asset 8939483 8115131
Ratio 1.84:1 1.24:1
0
0.5
1
1.5
2
%AGE
2010 2009
Years
Comments
The debt equity ratio should be 1:1 and of this ratio is less than 1 itmeans that company has followed the imprudent the policy of using the shortterm funds for acquiring fixed assets.
In this case this ratio is above than standard for both two years. This
means that company is utilizing its long term debts efficiently.
GENERAL RATIOS
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COST OF BORROWINGS
ITEMS 2010 2009Mark up Paid 6735579 14698507
Deposits 395568490 362865637
Cost of Borrowing 17.02% 4.06%
0
5
10
15
20
2530
%AGE
2010 2009
Years
z
Comments
It is a comparison between mark up paid and deposits, thelower the mark up paid is better for institution. In this case this ratio isincreasing from 4.06% to 17.02%.Which in a negative sign for the performance of the bank.
ADMIN. EXPENSE TO DEPOSIT
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ITEMS 2010 2009
Admin. Exp. 7806735 9137779
Deposit 395568490 362865637
Ratio 1.97% 2.52%
0
0.5
1
1.5
2
2.5
3
%AGE
2010 2009
Years
Comments
It shows the cost incurred to manage and collect the deposits.Here it is decreased from 2.52% to 1.97%. Which shows be
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SUGGESTIONS & RECOMMENDATIONS
Although NBP is included in ten top most banks of the world
equity as well as assets wise, but for the further improvement in various
sectors may recommendations to the bank would be as follows:
PLANNED AND HEALTHY COMPETITIONS
NBP should become very specific about its competitors, so that it
can understand who its competitor is in the first degree and who is in
the second degree. Then the first-degree competitors should be
watched closely.
FORMATION OF A RESEARCH CELL
A research cell should continuously try to gather information
about the present action so its competitors and expected future actions.
So in this way more effective strategies can be formulated.
REWARD SYSTEM
The performance reward linkage should be make strong as it is
said, "A happy employee delivers more than he receives from the
organization." The NBP should also try to make its employees happier.
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There is immediate need, to reconstruct the personnel
policies. Selection should be through newspaper
advertisements. In this way more intelligent, efficient
and qualified staff can be formulated.
It is strongly recommended that N.B.P. should go for
computerization rather than manual work, which is
very slow and time, consuming process. In this age
N.B.P. even does not have a partially computerized
system where as other new competitor banks are now
going towards on-line banking services.
Govt. should take keen interest to recover its bad
debts, which can improve its financial position.
In case of giving the loans, it is necessary to check
the repute of customer towards loan repayment. Bank
shouldnt advance the money to those people who are
addict of rescheduling of loans due to their political
influences. Instead providing loans to these persons,
loans must be advanced to the well-reputed
businesses and industries having good record of loan
repayment.
Along with the officers, the training must also be
given to the clerical staff. Because of N.B.P. are
running on manual system and the training of its staffdirectly improving their efficiency of work.
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Present training program for its officers is need to be
improved, as this program instead of improving the
efficiency of officers is merely a burden for the bank
in the form of heavy T.A. , D.A. and cost.
Working conditions must be improved for the
employees. Bank will definitely get more benefits after
some expenditure on the working conditions as it
improves efficiency and productivity of the
employees.
N.B.P. should flourish certain marketing plans toattract the customers by giving them certain
incentives and beneficial schemes to the customers as
other competitor banks are doing so.
There is also a need of proper recruitment and
selection program. New young talent should be
introduced to inject the new ideas.
Deterioration in efficiency is mostly due to promotion
without merit. So promotions must be awarded on
merit and also when due.
Special attention should be given to the behavior of
the employees towards the customers, as customer is
the most important person for any bank.
There are many employees who are working on ad-
hoc basis creating dissatisfaction. The deserved
should be made permanent employees.
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Political influences in the bank should be eliminated.
To motivate the employees of the bank, regular
bonuses and incentives should be given to them.
There must be a friendly environment among all the
employees as it enhances the trust and sincerity.
NBP should be focusing its attention towards the
share of traveler cheque.
Branch manager should be trained in the field of
selling to serve better according to the expectation of
customers.
The recruitment policy should be fair and transparent.
Management should increase the branch limit of
expenditure to fulfill the necessary expenditure of
personnel relation.
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CONCLUSION
Almost all the ratios show a positive trend which indicates that
profitability, solvency and liquidity position of bank is sound. It means
that the organization (NBP) is working progressively and the
management is performing its role in a very good manner.
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BIBLIOGRAPHY
History of Banking Industry
Available at (http://en.wikipedia.org/wiki/Banking_industry ) accessed 25th of
August]
Pakistan Banking Industry
Available at (http://ezinearticles.com/?The-Pakistan-Banking -Industry---An-
Overview&id=708009) [accessed 25th of August]
Vision of National Bank of Pakistan
Available at (http://www.nbp.com.pk/vision)
Information about yarn
Available at (http://www.nbp.com.pk)
I specially thanks
Mr. Sohail Abbas Manager
Mr. M. Aslam Bhutta Manager operation
Mr. Nasir Abbas Cash officer
Mr. M. Zubair Credit officer
Mr. Gazanfer Abbas Deposit incharge
Mr. Raza Gillani ATM In charge
http://en.wikipedia.org/wiki/Banking_industryhttp://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://www.nbp.com.pk/visionhttp://en.wikipedia.org/wiki/Banking_industryhttp://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://www.nbp.com.pk/vision