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    We are living in a time of extraordinary change.

    The ecological and economic threat is looming large

    on the entire sphere of Pakistanis economy. Pakistani

    firms must design and make better products andservices and should find better ways to market them.

    What was once regarded enough is no longer

    competitive. What were once limitless resources are

    now to be used more efficiently. Today an

    organization is on the leading edge, or it is on the

    bleeding edge.

    I have learned the lessons perhaps the hardest

    way, that is, though my mistakes. I have tried my best

    to peep into the generic as well as real cumulative

    problems faced by the pioneer of banking industry in

    Pakistan but that degree of objective analysis proved

    to be of little use since this bank is firmly entrenched

    in the claws of red tapism and royal bureaucracy.

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    Several chapters have been inducted in the

    report but they seem to be very conventional in

    nature giving supplementary justification to the fact

    that NBP is the most conventional of the conventional

    bank.

    Muhammad Umar Ashraf

    Roll#240

    Without the encouragement and help of my fellow

    students, I perhaps would not have been able to write what I

    have written, it would be virtually an unending list of persons

    who helped me in one way or other but then it would be

    great injustice on my part not to mention the names of those

    who provided me with the much sought after information-

    moral support and cooperation.

    People belonging to various walks of life contributed in

    one way or other, but teachers who heads this illustrious

    which in real terms provided me with foundation on which

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    Inshallah, I will build my career much to the pride of my

    institution and my respected teachers.

    I am greatly indebted to Prof. Shahid Hussain Nadeem

    who in reality provided basic guidelines for the production of

    this report.

    I am thankful to the staff of City Branch of NBP and

    specially that of their manager, which provided me with all

    the information they could provide me with.

    In Terms of Return on Capital

    The Banker, London

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    The Banker, Londons Award

    Winner for Two Consecutive Years

    Global Finance, USA

    INTRODUCTION

    BANKS AND SCOPE OF BANKING

    WHAT IS BANK?

    A bank is an institution for the custody, loan or exchange of

    money for sanctioning credit, for transferring funds by domestic foreign

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    bills of exchange. It is a pipeline through which currency moves into and

    out of circulation.

    As it is clear from the definition of banking, the main activity or

    function of banking is borrowing and lending of money with a margin of

    gain. However, as far as the present day banking is concerned, there

    are a number of different banks, set up under specific different

    objectives, performing various functions.

    BANKING IN DEVELOPING SOCIETIES

    In the developed societies, the banks do not have to make

    many efforts in mobilizing savings, as it has become a second habit withthe people. The commercial banks are financing the short and long term

    capital needs of the business. The loans and discounts of commercial

    banks include real state mortgages and long term loans, which extend

    to as long a period as ten years. These banks also administer estates,

    acts as insurance agents and underwriters, provide brokerage services

    and implement domestic as well as foreign economic polices of the

    government.

    Commercial banks in developing countries have to make

    vigorous efforts of resource mobilization at all levels. However, with the

    passage of time the commercial banking operations are under going

    remarkable qualitative change. In Pakistan for instance, banking

    facilities are being extended to the un-banked places. Planned effortsare being made to enhance the supply of bank advances to the new

    priority sectors in consonance with the present day socio-economic

    needs.

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    have to play an important role in promoting capital formation, in

    controlling speculation in maintaining a balance between requirements

    and availability and in direction physical resources in to desired

    channels. In advanced countries of the world like America, Japan,

    Germany, the rate of capital formation ranges from 12% to 25% of their

    Gross National Product. Whereas in Pakistan the rate of saving has

    varied from 5% to 8% only. In order to accelerate the rate of economic

    development the Government has been acquiring foreign capital. The

    banks by launching a vigorous campaign both in the villages and cities

    can mobilize the idle savings and can increase the rate of investment.

    The country thus becomes independent of foreign capital, which in fact

    has let us down on almost all the crucial happenings in the country.

    This deficiency of capital accumulation is due to so many reasons

    like, lower per capital income, disparity of wealth, unorganized banking

    system, ineffective fiscal measures etc. One reason of this capital

    deficiency is the non-adoption of modern marketing tools, such as

    market research, sales organization, sales training, sales management,

    advertising etc. for attracting deposits.

    HISTORICAL BACKGROUND OF NBP

    The story of NBP is part of our struggle for economic

    independence. When we won political independence, Nona Pakistanis,

    mostly Hindus controlled our economy. East Pakistan was spared from

    massive migration but its economy was also, being dependent on

    Calcutta, badly hurt. Most bankers and business experts left Pakistan

    and the economic life was brought to a standstill, these mostly branches

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    of Imperial Bank of India were only in partial operation with skeleton

    staff.

    Banking & Finance - HistoryIt was decided that Reserve Bank of India would act as the

    common monetary authority of both countries up to September 1948.

    But this arrangement did not prove well. In August 1947, we were given

    a first installment of Rs.200 million (20 crore) as our share, leaving a

    balance of Rs.550 million (55 crore) but it was not paid when asked for.

    In October 1947 there was fighting in Kashmir, when India

    refused to give us the amount of Rs. 55 crore if we did not give up allinterest in Kashmir, which we refused. In response, Reserve Bank of

    India refused to make even an advance for ways and means. Despite

    that India had to pay our 50 crore, (the remaining 5 crore still remains

    unpaid). There was a controversy on establishment of our central bank

    because we had no experience or expertise but it was resolved and SBP

    was created, 3 months ahead of schedule, on July 1, 1948, which was

    the last public appearance of the Quaid-e-Azam. SBP claimed its

    share of Assets of Reserve bank of India against the Indian currency

    retired from Pakistan, but this 50 crore India disputed and virtually

    refused to settle this dispute up till now.

    In 1949 (September) U.K. devalued its currency, India followed

    suit but we did not. India said we had contravened the agreement ofkeeping both currencies at par. We said we had not done that, India had

    done it arbitrarily without consulting us. On October 3, 1949, the two

    central banks were to announce the new par value of both currencies

    but India denied a day earlier. India also froze our trade - balance

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    surplus that is still an unsettled dispute. India also withdraws the

    Marwari merchants who were employed annually for movement of jute

    crop by financing it. There being no jute industry, prices fell sharply,

    foreign banks and foreign merchants stood aside and an agrarian unrest

    was threatening.

    Two Ordinances were, therefore, issued.

    1. Jute Board Establishment Ordinance &

    2. NBP Ordinance dated 08.11.1949

    NBP was established on 20.11.1949 to provide finance to suitable

    parties. NBP stood behind jute trade, SBP stood behind NBP and the

    government stood behind SPB. Speedy it was such that 6 branches

    came into being at once and the doubts on our ability to handle this

    situation were dispelled for ever Now, as the Jute Board and NBP were

    in the field, the foreign merchants and bankers also rushed in to get

    their share in the business and consequently NBP had to lay out much

    less finance than it could. Mr.Ghulam Farooq was chairman Jute Board &

    Mr. Mumtaz Hassan was chairman NBP. Until June, 1950, NBP remained

    exclusively in jute operations, thereafter-

    other commodities were also taken-up. After that Mr. Zahid Hussain,

    Governor SBP assumed additional charge also as chairman NBP's Board

    of Directors, & Mr. Muhajir became its first M.D.

    In 1952 NBP replaced Imperial Bank of India. This arrangement

    was negotiated by Mr. Mumtaz Hassan as Acting Governor of SBP.

    In 1962 when Mr. Mumtaz Hassan became MD (He had already

    served NBP for 10 years as its Chairman of government Director), the

    number of branches had increased from 6 to 239 and deposits from

    Rs.5 crore (50 million) to 106 crore (one billion & 60 million), profit,

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    from 3 million (3 Lac) to 21 million (2.1. crore) and the staff increased

    from 380 to 7091, as compared to 1949-50. In Dec. 1966 its 600th

    branch was opened raising the deposits to 2.31 billion. and staff to 14,

    963. Up to 1965, the shareholders had received 225% of their original

    investment. Now its has more than 21549 employees 1537 branches

    and Rs.208283 million deposit.

    MANAGEMENT

    An Executive Board composed of six Senior Executives of the

    Bank and the President who is also the Chief Executive supervises theaffairs and business of the Bank.

    CAPITAL

    The authorized capital of the Bank is Rs.2500 million divided into 100

    million ordinary shares of Rs.10 each. After nationalization, all the

    shares held by persons other than the Federal Government or

    Corporations i.e., owned and controlled by the Federal Government was

    considered as transferred and vested in the Government.

    GROWTH AT A GLANCE(2006-2010)

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    100,000

    200,000

    300,000

    400,000

    500,000

    2006 2007 2008 2009 2010

    TOTAL ASSETS

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    0

    100,000

    200,000

    300,000

    400,000

    2006 2007 2008 2009 2010

    DEPOSIT

    0

    50,000

    100,000

    150,000

    200,000

    2006 2007 2008 2009 2010

    ADVANCES

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    Page 12 of 77

    0

    5,000

    10,000

    15,000

    20,000

    2006 2007 2008 2009 2010

    SHAREHOLDERS EQUITY

    PRE-TAX PROFIT

    0

    1,500

    3,000

    4,500

    6,000

    7,500

    9,000

    10,500

    2006 2007 2008 2009 2010

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    Page 13 of 77

    AFTER TAX PROFIT

    0

    1,000

    2,000

    3,000

    4,0005,000

    2006 2007 2008 2009 2010

    EARNING PER SHARE

    0

    2

    4

    6

    8

    10

    12

    2006 2007 2008 2009 2010

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    CATEGORIES OF SHARE HOLDERSAS AT DECEMBER 31, 2010

    PARTICULARS SHAREHOLDERS

    SHAREHOLDING

    %AGE

    Govt. ofPakistan

    1 1203327 .29%

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    RETURN ON ASSETS (PRE TAX PROFIT )

    0

    1

    1

    2

    2

    3

    2006 2007 2008 2009 2010

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    President ofPakistan

    2 319554 .07%

    State Bank ofPakistan

    1 308536637 75%

    Directors AndChildren

    2 2200 .0005%

    Associatedcompanies

    2 9130 .0022%

    NIT & ICP 5 2159401 .52%

    DFI, NBFI &BANKS

    41 21374555 5.2%

    Insurance

    Companies

    12 5575629 1.4%

    Modarabas 30 11054886 2.7 %

    General Public(Local)

    9291 35451030 8.7%

    GeneralPublic(Foreign)

    339 863835 .21%

    Others 159 23792001 5.8%

    Total 9885 410342185 100%

    BRANCHES

    The Bank had a network of 1531branches in the country and

    28 branches in foreign countries. These countries are as follows:

    1) - United States of America

    2) - United Kingdom

    3) France

    4) - Germany

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    5) - Africa, Middle East Region

    6) - Bahrain

    7) - Asia Pacific Region

    8) - Japan

    9) - Republic of Korea

    10) - Central Asian States

    11) - Bangladesh

    12)-Peoples Republic of China

    13) - Pakistan.

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    ORGANIZATION CHART OF NATIONAL BANK OF

    PAKISTAN

    DESIGNATIONS FOR HIGHER LEVEL OFFICERS

    PRESIDENT

    SENIOR EXECUTIVE VICE PRESIDENTGRADE 22

    EXECUTIVE VICE PRESIDENTGRADE 21

    VICE PRESIDENTGRADE 20

    ASSISTANT VICE PRESIDENTGRADE 19

    GRADE I OFFICERGRADE18

    GRADE II OFFICERGRADE 17

    GRADE III OFFICER(GRADE 16)

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    MANAGEMENT STRUCTURE

    The structure of National Bank of Pakistan is shown in the

    organizational chart. As the chart shows the top governing body of

    National Bank of Pakistan is the board of directors. The board of

    directors elects a president who then heads the executive board of

    directors which comprises of provincial chiefs and division heads etc.

    BOARD OF DIRECTORS

    The board of directors is the supreme governing body of National

    Bank of Pakistan. it comprises of a government representative, Pakistan

    Banking Council Nominee, Nominee of corporate sector and three

    directors from National Bank of Pakistan.

    EXECUTIVE BOARD OF DIRECTORS

    The Executive Board of Directors comprises of the four provincial

    chiefs, the three directors from Board of Directors, and the divisionheads. These people run the organization. They are answerable to the

    president and the president is answerable to the Board of Directors.

    STRUCTURE OF A PROVINCIAL HEAD OFFICE

    A provincial head office is headed by a provincial chief. As the

    organizational chart shows that under a provincial head office there are

    regional offices. In Punjab there are about nine regional offices. Under

    each regional office there are two or three zonal offices and under each

    office there are fifteen to twenty branches.

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    CORPORATE INFORMATION

    BOARD OF DIRECTORS Syed Ali Raza(Chairman & President)Dr. Waqar Masood Khan

    Iftikhar Ali Malik

    Muhammad Arshad ChaudhySyed Shaftat Ali Shah JamoteM. Zubair MotiwalaSikandar Hayat JamilMuhammad Khalid Malik

    AUDIT COMMITTEE Muhammad Arshad Chaudhry(Chairman)Syed Shafqat Ali Shah JamoteM. Zubair Motiwala

    AUDITORS M. Yousaf Adil Saleem & CoChartered AccountantsTaseer Hadi Khalid & CoChartered Accountants

    LEGAL ADVISORS Mandiviwala & ZafarAdvocates & Legal Consultants

    REGISTERED & HEAD OFFICE NBP BuildingI.I.Chundrigar Road,Khi

    REGISTERED & SHARE REGISTRATIONOFFICE

    THK Associates (Pvt.) Ltd.Shares Department, Ground

    Floor Sheikh Sultan TrustBuilding No. 2 Beaumont

    Road, Karachi Pakistan.

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    MISSION STATEMENT

    To make the Bank comparable and competitive with all

    International standards in performing, quality of operations, quality of

    staff, quality of financial strength and quality of products and services.

    Objectives & missions are the means to reach some beneficial

    end. No one can achieve any target before setting it firstly.

    So in the same way National Bank has some objectives, which

    it is trying to achieve. Following are some of them:

    To maximize profit

    To provide all sort of banking services.

    To serve the humanity in all parts of the world through its

    network of branches throughout the world.

    To satisfy customers beyond their expectations by providing

    personalized effective & efficient services in best & possible

    manner.

    To serve Pakistan better in order to give socio-economic uplift.

    To provide the maximum profit to depositors by achieving sound

    profitable growth.

    To develop & enhance its system & technology.

    To train its staff.

    Providing information & advice to its customers.

    Providing facilities of foreign currency accounts.

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    PRESIDENT MESSAGE

    It gives me great pleasure to announce thatNational Bank of Pakistan is gearing up to thechallenges faced by the domestic banking industrydue to innovations and advances in theinternational banking world, which is theconsequence of globalization.

    The bank wishes to effectively utilize thefinancial assistance being extended by the

    Government of Pakistan for banking sector reformsaimed at reducing operating costs and improving profitability.

    National Bank of Pakistan is distinct from other banks in that ithas a nonprofit and service oriented motive, which has manifested itselfin the area of salary deposits of government employees and payment ofutility bills. The bank renders both of these services across the countryreaching as far as the remotest regions; from our northern borders tothe Arabian Sea. These services do not contribute towards the earningsof the bank; rather they put pressure on our resources. Nevertheless,we are committed to serving small savers and the general public of the

    country.

    By extending and targeting our research to improve bankearnings, through customer focus of our commercial and corporatebranches, and by enhanced efforts towards the development of humancapital, we shall very soon transform the bank from a bureaucraticorganization to a fast paced, modern, and competitive bank.

    In conclusion, I firmly believe that we have the vision, which willenable us to achieve even better results, safeguard the interest of our

    customers and to assist us in our march towards progress andprosperity in future.

    S. Ali Raza

    Chairman & President

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    FIELD OF ACTIVITIES

    FOREIGN EXCHANGE

    The branches of the Bank in foreign countries handled the

    export business and import business.

    National Bank of Pakistan started a joint venture in

    collaboration with the Bank of Al-Jazira. Its head office is at Jeddah and

    also includes twelve other branches. National Bank of Pakistan as a

    trustee of the National Investment Trust Limited, and also operates a

    subsidiary for the promotion of agricultural production named the

    National Agriculture Limited.

    SERVICES PROVIDED BY NATIONAL BANK OF PAKISTAN

    National Bank of Pakistan provides following main services to

    its customers:

    It acts like a financial intermediary between importers and

    exporters.

    It provides services in share of deposits, advances guarantees etc.

    Full and efficient services of foreign trade.

    Better computer system through which statement of accounts of

    a client could be made.

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    NBP SAIBAAN

    National Bank of Pakistan (NBP) has

    announced the launch of a housing scheme

    to cover all sections of the society withmonthly income starting from as low as Rs.

    5000/- per month*. *(Conditions apply)

    Branded as 'NBP Saibaan (Housing forall), the scheme offers a maximum loan of Rs 10 million in accordancewith the debt burden criterion. Loans are available for HomeConstruction, Home Purchase and Home Improvement. For HomeImprovement Loans the maximum amount is Rs. 2.00 Million.

    Home Construction and Home Purchase loans can be repaid overa period of 20 years, whereas the repayment period for HomeImprovement loan is 15 years.

    FUNCTIONS OF NBP

    The National Bank of Pakistan performs two types of function. It

    acts as an ordinary commercial bank, and at places where there are no

    branches of State Bank of Pakistan it represents Pakistan, that is why itcannot be privatized. As a commercial bank it performs the following

    functions.

    1. Accepting of deposits of money on current account, saving, term

    deposit and other profit and loss sharing accounts.

    2. Borrowing money and arranging finance from other banks.

    3. Advancing and lending money to it's clients.

    4. Financing of projects including technical assistance, project `

    appraisal through long term/short term loans.

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    5. Buying, selling, dealing and discounting of bills of exchange,

    promissory notes, drafts, bill of lading, other instruments of

    securities etc.

    6. Foreign exchange business.

    7. Financing of seasonal crops like cotton, wheat, rice,

    8. Receiving of bonds, scripts, valuable etc. for safe custody.

    9. Carrying on agency business of any description other than

    managing agent on behalf of clients, including government

    and local authorities.

    10. Generating, undertaking, promoting etc. of issue of shares,

    bonds.

    11. Transacting guarantees and indemnity business.

    12. Undertaking and executing trusts.

    13. Making investments in other banking companies.

    14. Joint venturing with foreign dealers, agents and companies for

    its representation abroad.

    15. Participating World Bank's and Asian Development bank's lines of

    credit.16. Utility services.

    17. Providing Hajj services to intending Hajis.

    18. Agent to State Bank of Pakistan for collecting

    19. Payment of pension on behalf of provincial and central

    governments.

    20. Treasury business.

    21. Gold finances.

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    PRODUCT / SERVICE MIX OF NATIONAL BANK

    Product of a bank includes all those services, which a customercan use effectively in has general and business live.

    NBP Main Branch, Lahore offer a wide range of bankingservices to public and private sector corporations, partnership,individuals and others. However, there are some basic services whichNBP at present offered to his customers include:

    Receipts f customer deposits. Collection of his cheques drawn on other banks. Making payments through cheques drawn on it. Making remittances

    Foreign trade services.

    At present NBP offering the following financial services andinvestments options to customers.

    1- Deposits2- Advances3- Foreign Services

    DEPOSITS

    To receive deposits is a basic function of all commercial banks.

    Commercial banks do not receive these deposits for save keeping

    purpose only. But they accept deposits as debts. When a bank receives

    a deposit from a customer becomes the creditor and the bank a debtor.

    When the bank receives the amount of deposit as a debtor, it becomes

    the owner of it. It may, therefore, use it as it deems appropriate. But

    there is an implicit agreement that the amount owned would be paid

    back by the bank to depositor n demand or often a specified time.

    Deposits are the lifeblood of a bank and their classification is

    based on the duration and purpose for which the deposits are to be kept

    at the bank before the depositors can withdraw them. At present NBP

    accepts deposits in bother local & foreign currencies and provides a

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    variety of accounts where these sums are put in at the desire of the

    customers.

    LOCAL CURRENCY DEPOSITS

    In local currency (PKR) the following type of accounts are available at

    the bank

    1-Current Account

    2-Saving A/c

    3-Short term deposits

    4-Fixed deposit receipts

    CURRENT ACCOUNT

    These are payable to the customer whenever they are

    demanded. The bank treats these deposits as current liabilities. No

    profit is given on these accounts and there is no restriction of minimum

    balance to be kept in these accounts.

    SAVING ACCOUNT

    In such types of account, the depositors are normally allowed

    to withdraw a limited amount of money only twice a week.

    FIXED DEPOSIT RECEIPTS

    In these accounts the amounts are deposited for fixed period

    which may be 1 month, 3 months, 6 months and 1 year.

    SHORT TERM DEPOSITS

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    In these accounts the amounts are deposited for fixed period

    but shorter than that of fixed deposit receipts, which may be 7 days,

    and 30 days.

    FOREIGN CURRENCY DEPOSITS

    At present NBP Main Branch accepts US$, GBR, YEN and DM in

    shape of foreign currency deposits. For these foreign currency deposits

    bank has offered the following accounts.

    1-Foreign Currency Accounts.

    2-Foreign Currency Saving Accounts.

    FOREIGN CURRENCY CURRENT ACCOUNTS

    In these accounts depositors can deposit a sum of money in

    any of the above mentioned currencies. The depositor can also withdraw

    any amount subject to he availability of the amount. No profit is given

    on these accounts and no restriction as per the minimum balance

    required.

    FOREIGN CURRENCY SAVING ACCOUNTSNBP pays the interest that is earned on the sums available in

    the accounts by making investments.

    ADVANCES

    Advances are the major source of earning income for

    commercial banks; it is the interest charged on the money lend to

    customers. Bank advances to customers are made either by way of loan

    or by overdraft on current account.

    FOREIGN SERVICES

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    Following is the list of major foreign services provided by NBP

    to its customers: e .g:

    a- Documentary Letter of Credit

    b- Bills of Negotiation

    c- Foreign Services

    d- Bills for collection

    DOCUMENTARY LETTER OF CREDIT

    A documentary letter of credit may be defined as an authority

    issued by the opening bank on behalf of the importer in favor of the

    exporter with the stipulation that the drafts drawn there under will be

    duly honored provided that the terms and conditions as mentioned there

    in are duly compiled with.

    With respect to the documentary credit the following types of

    documentary letter of credit are offered by NBP;

    Revocable LC

    Irrevocable LC

    Confirmed LC

    Transferable LC

    Back to back LC

    Stand by LC

    Sight LC

    Usance LC

    BILLS FOR NEGOTIATION

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    In some cases the exporter is not willing to wait for the proceeds

    of collection to be remitted. In such cases exporter requests the Bank to

    negotiate the bills i.e. he sends the documents to Bank. In this case

    Bank examines the documents and arranges them with the

    requirements mentioned in the Letter of Credit. When bank satisfied it

    pays to the exporter. Now Bank has the right to collect the proceeds on

    his own behalf from the importers Bank

    NBP performs the functions of both the exporters and the

    importers Bank as per its customers status.

    BILLS FOR COLLECTION

    The exporters and bank receives the documents from the

    exporter, examines and dispatches them to the importer, s bank. The

    importer, s bank confirms these, as per the requirements stated in the

    letter of credit. If founds correct gets the amount from the customer,

    advice the exporter ,s bank about the receipt of payment and in the

    end makes the payment to the exporters bank.

    REMITTANCE

    It includes local and foreign currency fund transfer. NBP also

    provide the facility to its customers in remitting funds from one place to

    another place. The remittance (between two countries). At present bank

    provides the following instrument that facilitates the transfer of funds.

    TT ( telegraphic Transfer)

    DD (Demand Draft)

    PO (Pay Order)

    UNMATCHED BANKING FACILITIES

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    Deposit security, Guaranteed by Government of Pakistan

    Highest rates of return to attract the savings.

    Lowest rates on exports and other borrowings.

    Largest contribution towards Government and Semi- GovernmentRequirements.

    Agent of the State Bank of Pakistan handling Treasury Functions,

    receipts of Taxes & other Revenues.

    Handling of salaries and pensions of federal/ provincial employees

    and defense personnel.

    Utility Bills collections.

    Hajj arrangements. Sale and encashment of Prize Bonds through its 266 authorized

    branches.

    Sale and encashment of Defense Savings and Special Savings

    Certificates.

    Safe Deposit Lockers for customers.

    Rational Human Resource Management.

    NBP ATM SERVICES FOR YOUR CONVENIENCE

    Cash withdrawal according to your cyclic limit.

    Transfer of funds between PLS Savings Account and Current

    Account of the same customer through the same ATM Card.

    Account Balance Inquiry.

    Instant mini- statement of account listing the last 15 transactions

    in account. Request for a new Cheque book which might be

    collected by the customer from the branch.

    HOW MUCH CASH CAN BE WITHDRAWN

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    There is a 24 hours cyclic cash withdrawal limit imposed on all ATM

    cards. Withdrawal limits depend on the type of customers.

    PIN (PERSONAL IDENTIFICATION NUMBER) MAILER

    A pin mailer issued to the ATM card holders carries the PIN number

    in a sealed envelope. Card holder is required to keep the PIN number

    in a safe place as all the operation on the ATM is carried out through

    the same.

    FUNCTIONS OF NBP AS A REPRESENTATIVE

    OF STATE BANK OF PAKISTAN

    1. Collection of cheques and bill of exchange for its customers.

    2. Paying insurance premium, rent or other obligations of the

    customers.

    3. Collecting interests due, dividend pensions and other sums due

    to customers.

    4. Transferring of money from place to place.

    5. Acting an executors, trustees for the customers.

    6. Providing safe custody and jewelry documents or securities.

    7. Issuing of travelers cheques and letter of credit to give credit

    facilities for travel.

    8. Purchasing shares for the customers.

    9. Accepting bills of exchange on behalf of customers.

    10. Undertaking foreign exchange business.

    11. Furnishing trade information and tendering advice to customers.

    12. Formulating operation policy guidelines for the banks.

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    13. Laying down performance criteria for banks and taking steps for

    ensuring their observance.

    14. Evaluating the performance of the banks in the context of

    operational guidelines issued to the banks.

    15. Determining the areas of coordination of the banks.

    16. Formulating schemes under section of the act.

    17. Making recommendations to the federal government for the

    appointment of the president and members of the executive

    board.

    18. Analyzing and appraising financial statement including balance

    sheets and profit and loss accounts of banks and appointment of

    auditors of the bank.

    19. Conducting such surveys, inquiries and appraisals as may be

    necessary for the purpose of this act.

    20. Exercising and performing such powers and functions of the

    federal government under the act and such other functions as

    the federal government may assign to it.

    21. Establishing a research department or conduct banking researchand in particular study overseas banking operation and

    problems of the agricultural financing.

    22. Establishing a central training institution for improving bank

    services.

    23. Coordinating the planning of the operations of nationalized

    commercial banks, and exercising general overall checks on the

    cost of their operations.

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    DEPARTMENTS

    CLEARING DEPARTMENT

    Nearly all the banks provide a wide variety of services to their

    depositors. One valuable service provided is that of clearing. Clearing

    department also plays an important role in performing the activities of

    the bank.

    The basic function of clearing department is to provide services

    to customers in collection of their cheques of other banks, whether they

    are in city or outside the city. The customer can get the money in his

    account at NBP from the cheques drawn on another bank. The bank

    accepts the cheque in the clearing which it is drawn through the clearing

    house i.e., State Bank of Pakistan.

    FIXED DEPOSITS

    In this type of account a certain amount is deposited for a certain

    period such as six month, two years or longer. A fix deposit receipts is

    issued in the name of the depositor. The officer in charge and the bank

    manager sign the receipt. A notice is given to the depositor on a

    prescribed form two weeks before the FDR falls due, requesting the

    depositor to withdrawn his money or to renew his deposits. The interest

    allowed on fixed deposit varies with the period for which the deposits

    are made.

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    SHORT TERM DEPOSIT

    Application for short-term deposit is taken on form F-486 and the

    amount on form F-88. The amount of such deposits will be credited to

    short term deposit account. Rate of interest allowed by bank on short-

    term deposit is advised by the head office from time to time and are laid

    down in section XII of supplement No.1.

    CALL DEPOSITS

    Branch may accept call deposit from local bank or from other on

    such rates on interest as may be prescribed by the head office from

    time to time through controlling office. These deposits will be credited to

    call deposit account in the favor of government and semi government

    department should also be credited to call deposit account.

    SAVING ACCOUNTS

    Saving account is opened by the client through an application on

    the printed form available from the bank as per instructions mentioned

    thereon. An existing account holder in the same branch must verify thesignatures of the new applicant.

    Application must be accompanied an amount of Rs.500/- in cash

    of PLS account, and Rs.1000/ in case of current account.

    A copy of national identity card must be attached with the

    application how along with the specimen signature card signed by the

    applicant.

    ARTICLES IN SAFE CUSTODY

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    Application for articles in safe deposits taken from the depositor

    on form of 175 signature of the depositor should be verified by the

    supervising official the number of the relative safe deposits noted

    thereon on the application form filed in serial order in a separate file

    which should be kept in the strong room overnight. Particulars of

    articles taken into safe deposit will be recorded on the safe deposit

    register.

    CLEARING

    We can define clearing as, the transfer of funds from one branch of

    bank to the other branch of the same bank or the other bank on whichthe instrument is drawn, without involving cash through State Banks

    clearing house or we can say in other that cheques which can not be

    cashed at the ash counter of the bank.

    CLEARING HOUSE

    It is of the service provided by central bank i.e., State Bank of

    Pakistan to the other commercial banks. SBP acts as a clearing house. A

    representative of each bank represents his bank in the clearing house.

    A clearing house is an association of commercial banks set up in a

    given locality for the purpose of interchange & settlement of credit

    claims.

    The SBP maintains the accounts of the NBP like other

    scheduled banks and debits the account of the drawee bank and credits

    the presented bank which is NBP in that case.

    TYPES OF CHEQUE

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    Some specific types of cheque are being entertained in the

    clearing department of NBP Main Branch, Lahore.

    These types of cheque are:

    1) - Local cheque

    2) - Out station cheque

    3) - In house cheque

    1) - LOCAL CHEQUE

    By local cheque we mean collection of cheque from the banks

    which are the members of the clearing house and which are located

    within the city.

    2) - OUT STATION CHEQUE

    By out station cheque we mean collection of cheque from the

    banks which are situated outside the city. It means that presenting bank

    and the bank on which the cheque is drawn are not situated in the same

    city.

    3) - IN HOUSE CHEQUE

    In house cheque are drawn on one branch of NBP and

    presented to another branch of NBP such cheques are marked with

    transfer stamp.

    TYPES OF CLEARING

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    Clearing department deals with the two type of the clearance.

    These are stated below:

    1) - Inward clearance

    2) - Outward clearance

    INWARD CLEARANCE

    Cheque drawn on NBP and presented to other Banks or handed

    over to NBP agent in clearing house. That is inward clearance for NBP.

    So inward clearing results in outflow of funds to collecting bands

    reducing the balance in the clearing account.

    OUTWARD CLEARANCE

    Similarly cheque which are drawn on other bank and presented

    to NB Main branch, Lahore are known as outward clearance for NBP

    Main Branch. So outward clearing results in inflow of funds from paying

    bank into the clearing account maintained with clearing house

    increasing the balance in the clearing account.

    Outward clearing thus may be:

    Local clearing

    Outstation clearing

    Excess of outward clearing over inward clearing produces a net

    increase in the clearing account balance. Excess of inward clearing over

    outward. Clearing produces a net decrease in the clearing account

    balance. The first case is referred to as favorable clearing & the second

    case as unfavorable clearing.

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    REMITTANCE DEPARTMENT

    Remittance is the monitory transfer from one place to another

    place or from one country to another country to fulfill the requirements

    of the customers by the order of the customer.

    Remittance Department at NBP Main Branch Lahore can be

    divided into two sections due to its activities.

    1) - Local Remittance

    2) - Foreign Remittance

    LOCAL REMITTANCE

    Local remittance section deals with remittance ( incoming and

    outgoing but only in local i.e., Pakistan rupee and within Pakistan.

    Local remittance includes the following eight functions in NBP:

    a) - Transfer through pay order

    b) - Transfer through demand draft

    c) - Telegraphic transfer

    d)- Issuing of SBP cheques

    e) - Mail transfer

    f) - Local / internal transfer

    g) - Preparation of balance certificates.

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    ACCOUNTS DEPARTMENT

    The main function of the accounts department of NBP is to

    maintain general ledger accounts and after the business hours the

    function of the accounts officer is to close books.

    FUNCTIONS

    There are many other important functions performed by accounts

    department of NBP. So I ma going to discuss these functions in three

    steps:

    -General Ledger;

    -Voucher system;

    -Types of voucher used.

    GENERAL LEDGER:

    It is the prime record of the branch reflecting its assets and

    liabilities and serves as the master control of accounting system of the

    branch. It consists of only those accounts, which are authorized by the

    head office.

    VOUCHER SYSTEM:

    Voucher is a written authorization sued in approving a

    transaction for recording and payment.

    Voucher is a system, which is generally designed to provide

    strong internal control over the transaction, which take place

    during the business hours.

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    Whenever a transaction takes place in any department of

    the bank.

    One debit and one credit voucher is prepared. At the end of

    the day, these vouchers are collected and recorded i.e.,

    Debit vouchers are used in two cases:

    When ever any expense is incurred.

    When a depositor withdraws some amount from his account

    The account of the customer is debited with the amount and debit

    voucher is prepared.The format of the debit voucher includes:

    -Name of branch

    -Date

    -Branch No.

    -Account No.

    -Transaction Code

    -Amount and other details (Narration)

    CREDIT VOUCHERS:

    There are two types of transaction in which credit vouchers are used.

    When a depositor deposits any amount in his account

    because the liability of bank.

    Any income received by the bank e.g. bank draft.

    Different types of credit vouchers are used.

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    Now in second set these three important functions of Account

    department of NBP are described briefly.

    1. All expenses vouchers are routed ask through Accounts

    Department.

    2. Preparation of various statements.

    3. Preparation daily activity report at the end of each day.

    EXPENSE VOUCHER

    All the expense vouchers passed by each department are routed

    through accounts department. These expenses include:

    a) Salaries given to all employees of the bank

    b) Wages

    c) Rent

    d) Lease installments

    e) Insurance - vehicle

    f) Insurance - cash

    g) Utility Bills

    h) Medical allowances (reimbursed)

    i) Cash carrying charges etc.

    SALARY STRUCTURE

    Salary included

    Bonuses

    These bonuses are credited after every six months i.e.

    June and December. These are first and second profit

    bonuses and are equal to one month's basic salary.

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    Allowances:

    Allowances included house allowances, transport allowance

    and utility allowance.

    Provident Fund:

    Provident fund is provided to each employee on his

    retirement. Contribution by employer and employee

    is 8.3%.

    Preparation of statements:

    Second major functions of accounts department are thepreparation of various statements. These statements

    are:

    1) - Weekly Statements:

    These weekly statements are sent at first to NBP head office

    Karachi.

    2) - Monthly Statements:

    These monthly statements are sent at first to NBP head

    office Karachi and then these statements are sent to head office affairs

    in consolidated form. All vouchers and statements signed and approved

    by manager accounts or who has authority to sign on behalf of the bank

    and whose signatures appear in one of the banks book of specimen

    signatures or a person who has authority to sign internal vouchers and

    records extent of its authority will be made by the country manager.

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    Preparation of Daily Activity Reports:

    It is also duty of accounts department to prepare

    daily activity report at the end of each day. It

    includes the details of the following:

    A) - loans transactions

    B) - general Ledger transactions

    C) - Foreign currency related transactions

    D) - fixed deposits transactions

    All vouchers prepared by different relative departments on computer.

    In third and last step the following functions of accounts department of

    NBP are described as follows:

    Approval of daily expenses voucher

    SBP balance

    Tax returns

    Budgeting

    Forward Cover Fee

    Debit Balance Calculation

    Pay order/telegraphic commission transfer

    Deposit entry

    Depreciation

    Result/budget

    Head office report

    Trial balance

    Commitment return

    Sources and uses

    Activity report

    Statistics of activity

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    Monthly assets and liability

    Liquidity 1, 2, 3, 4, 5 years

    Excise duty balancing EOM/EOY Print files floppy

    Customer's/internal A/c statements

    Computer complete back up

    Quarterly statements size wise

    FCY interest reporting

    FCY interest checking

    Service Charges A/c to be dormant

    Letters to customers

    Classification of deposits

    List of deposits

    A/c opening and closing

    Staff loans

    A/c blocked and unblocked

    Monthly resident and non resident

    Zakat Calculations.

    ACCOUNTING PROCEDURE IN NBP:

    1. Various departments use debit and credit voucher for

    recording the transactions.

    2. Accounting department receives the departmental journal

    from the departments to gather with all the vouchers.

    3. Verify correction of total of all into departmental entries in

    departmental journals.

    4. Sort vouchers into general ledger a/c order debit separately

    from debit for each account.

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    5. From departmental journals add all debits and all credits for

    each general ledger account and write total for each account in

    relative account and extend new balances.

    6. Prove debit and credit totals to department journal total.

    Write total obtained from machines list for each contingent

    accident in general ledger and up data balances.

    7. Date and sign general ledger and obtain signature of an

    officer.

    8. Place general ledger includes leaf binder in chronological

    order.

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    ADVANCES DEPARTMENT

    1. Loans

    2. Cash Credit

    3. Overdraft

    1. LOANS

    Monetary assistance by a financial institution to a business some

    financial problems such as to finance fiscal assets, working capital,

    bridge finance, etc. The loans are granted by the bank in lump sum, so

    this type called fixed or demand loans. Interest is charged on the whole

    amount of a fixed loan.

    The borrower withdraws whole the amount of loan. This type of

    loan is normally granted against security of gold and documents.

    In case of demand loans against gold or documents, a demand

    promissory note for the amount of loan is taken from the borrower.

    Loans are granted under:

    Loan against Gold

    Under this type of loan which is granted to the borrower.

    The Head Cashier estimates the value of Gold or Gold ornaments

    through an agent (Gold smith) and keeps a margin of 40 to 50 per cent.

    After the opening the gold loan account a token is given to the borrower

    which is a bank receipt.

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    On repayment of loan, the gold or ornaments held as security for

    it, together with the demand promissory note duly discharged is

    returned to the borrower and his receipt for the gold ornament taken in

    the demand loan ledger. This receipts states that the ornaments

    returned are complete and in order. Part delivery of ornaments is given

    against part payment of a loan but care is taken that the ornaments still

    in the banks possession fully covers the balance of the loan outstanding.

    The interest on gold loan is to be applied with quarterly rests.

    Loan against pledged of stock:

    In case of advancing such types of loans, the following precaution

    is kept in the mind:

    a) Stock pledged must be readily saleable.

    b) Products should be readily saleable.

    c) Advance should be within the borrows means.

    2. CASH CREDITORUnder such cash credit account is opened in the name of the

    customer who borrows from the bank.

    Customer is granted a loan up to a certain limit which is

    sanctioned by the head office, which he draw when he requires interest

    is charged on the amount actually utilized by the customer. In order to

    avoid the danger of idle fund, the bank charges are certain rate of

    interest, even if the customer does not withdraw any amount.The credit is usually given against the securities of goods or

    merchandise as follows:

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    Advances against Pledge Stock in

    Trade or Products:

    When a cash is granted against the pledge of stock or product,

    cash credit form is taken, from the certain products or stock, but the

    actual pledge is created when the stock or finished product are placed

    under the bank's lock and key or the document of title are duly

    endorsed to the bank by the borrower.

    Hypothecation of stock on Finished Products

    The difference between pledge and hypothecation is that

    under a pledge the borrower's goods are placed in the bank's possession

    under own lock, whereas, under a hypothecation, they remain in the

    possession of the borrower or guarantor and

    are merely charged to the bank under documents signed by them.

    Even though the documents empower the bank to take

    possession of the goods hypothecated, but it is possible that the

    borrower may actually resist any attempt.

    Mortgages of property:

    Title deeds of immovable property is accepted by the bank

    only as collateral security or alternatively as unauthorized security.

    3. OVER DRAFTS:

    When the bankers permits his customer to overdraw upon his

    current account up to a certain limit, it is called overdraft facilityprovided buy the bank. The customer is charged with the interest for

    the amount he has actually overdrawn from the bank. The customer is

    free to take the overdraft facility up to the limit whenever he needs

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    and he can at any time return back the advance to the bank by

    deposited the amount with the bank.

    There are two types of overdrafts:

    Unsecured Overdraft:

    Under such type of overdraft the bank rely upon the personal

    security of the customer or customers mentioned on the customer's

    account.

    Secured Overdraft

    Under this type of overdraft the bank allows his customer to

    withdraw more than his deposits after giving security against the

    amount overdrawn. The securities against which the amount is

    withdrawn may or Government or other first class.

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    CASH DEALING DEPARTMENT

    The following books are maintained in the Cash Department:

    1. Receiving Cashier Bank

    2. Paying Cashier Book

    3. Token Book

    4. Scroll Book

    5. Cash Balance Book

    When cash is received in counter, it is entered in the Scroll Book

    and Receiving Cashier Book. At the close of the day, these are balanced

    with each other.

    When the cheque or any negotiable instrument is presented at

    counter for payment, it is entered in the token book and token is issued

    to the customer. The token and the Cashier makes entry in the paying

    book and payment is made to payee. At the close of day, the Token

    Book and Paying Cashier Book is balanced.

    The consolidated figure of receipt and payment of cash is entered

    in the cash balance book and drawn closing balance of cash.

    Opening balance of Cash + Receipts Payments = Closing Balance.

    This is very important department. All the books maintained in this

    department are checked by an officer.

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    WORK DONE BY ME

    Major activities performed during my internship program are as

    follows;

    ACCOUNT OPENNING DEPARTMENT

    In this department, I gain the practical knowledge about opening

    account. This department deals with opening current and saving

    account for its customers and all matters regarding thereof. The

    customers opening current and saving accounts can be categorized as

    following.

    -Individual

    -Firm

    -Company

    -Trust

    -Staff

    -Others

    OPENING ACCOUNTS

    In order to open an account, first of all the customers have to fill

    a form prescribed by the bank. The person is required to bring some

    reference or introduction for opening the account. Introducer may be

    the person who has any account with NBP.

    Some important information regarding introducer e.g. the name

    and account number of the introducer is written on the space provided

    on the specimen signature card. Then in order to find out whether he is

    a true introducer or not, a letter is sent to him thanking him for this

    introduction so that anything wrong may come into notice.

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    There are different requirements for different types of accounts

    and accountholders.

    DEPOSITSThe procedure undertaken upon receiving deposits from the

    customers is as follows:

    Examining the deposit slip to ensure that the name and the

    account numbers are clearly indicated.

    Counting the cash and cheques and agree the total with the

    amount on the deposit slip.

    After that the pay in slip is validated for cash transaction

    and transfer and clearing transfer as appropriate before the

    counterfoil is handed over to the customer.

    Cheques signed by directors, partners or employees of a

    company, drawn in favor of them and credited in their account

    in the bank are to be scrutinized.

    WITHDRAWALS

    Cheques can withdraw amount. The withdrawals can be made

    only at the branch where the account is maintained. The officer under

    his full signature authorizes all cash withdrawals. No third party

    withdrawal is permitted. In current account, the bank does not offer

    any interest. We can deposit or withdraw any amount during banking

    hours.

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    ISSUANCE OF CHEQUE BOOK:

    The accountholders request for the new cheque book by

    presenting the requisition slips along with the authority letter to the

    concerned office. His signatures are verified before giving him a new

    cheque book. The presence of the accountholders is compulsory to get

    a new cheque book. But if he sends a third person to get his cheque

    book then the procedure is as follows;

    An authority letter is given to the third party by the accountholders.

    The accountholders verify the signature of the third person on that

    authority letter.

    The bank officer gets the signature of that third person to confirm

    whether he is the same to whom the accountholder has sent.

    The bank issues the new cheques book and authority letter is kept

    buy the bank.

    CLEARING DEPARTMENT

    In this department, I have worked for two weeks. Main branch

    receives the cheques from all of its branches and makes the lots of

    these cheques again. Main branch sends these cheques to the state

    bank of Pakistan where a clearinghouse exits. In this clearinghouse the

    representatives receive their cheques and go back to their bank's main

    branch. Then the main branch sends these cheques to their relevant

    branches where the validity of these cheques is verified and the

    accounts of the relevant clients are affected.

    The statement of clearing was submitted before 1.00 P.M. daily.

    The whole procedure of clearing is completed within two days.

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    REMITTANCES DEPARTMENT

    I worked in this department for one week. This department deals

    in transfer of money from one place to another or country by:

    -Demand drafts

    -Mail transfer

    -Telegraphic transfer

    In this department internees are advised only to observe the

    working of transfer of money from one place to another place of the

    country by the above modes of transferring money. During my stay inthis department I observed that how demands draft be issued. The

    procedure is as follows.

    First the bank receives a written request from the customer to

    issue a bank draft. The written request is either in banks standard form

    or separate paper signed by the applicant enclosed with cash or cheques

    covering the amount of the draft and other charges of the bank.

    While issuing a bank draft it is necessary that the draft should be

    free from alternations. All the details must be written clearly in ink.

    After issuance a demand draft it is handed over to the applicant and its

    advice containing the particulars of the draft is sent to drawer branch

    with its necessary information and payment of the draft is make on its

    presentation.

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    FINANCIAL ANALYSIS

    NATIONAL BANK OF PAKISTANINCOME AND EXPENDITURE ACCOUNT

    HORIZONTAL ANALYSIS

    ITEMS 2010 2009 INCREASE(DECREASE)

    %AGE

    Markup/Interest

    earned

    19452317 27126839 (7674522) 28.29%

    Markup/Interestexpenses

    6735579 14698507 (796928) 54.17%

    Net Mark upInterestIncome

    12716738 12428332 288406 2.32%

    Provisions 2619043 2109678 509365 9.9%Non Mark upInterestIncome

    17345934 15527746 1818188 19.84%

    Non Mark upinterestExpenses

    7863083 9164787 1301704 14.20%

    Staff WelfareFund

    474143 318148 155995 49.03%

    Profit BeforeTax

    9008708 6044811 2963897 49.03%

    Profit AfterTax

    4198103 2253385 1944718 86.30%

    Profit

    Available ForAppropriation

    7650586 4469268 3181318 71.18%

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    NATIONAL BANK OF PAKISTANBALANCE SHEET

    HORIZONTAL ANALYSIS

    Assets 2010 2009 INCREASE(DECREASE)

    %AGECHANGE

    Cashbalanceswith othertreasurybanks

    59420502 55531453 3889049 7%

    BalancesWith Other

    Bank

    24154070 35878101 (11724031) 32.67%

    Lending toFinancialInstitutions

    30213352 21716802 8496550 39.12%

    Investments 166195619 143524971 22670648 15.78%Advances 160990265 140547374 20442891 14.55%Other Assets 21946846 27489021 (5542175) 20.16%OperatingFixed Assets

    8939483 8115131 824352 10.16%

    LIABLITIES 2010 2009 INCREASE(DECREASE)

    %AGECHANGE

    Bills payable 5496738 3365744 2130994 63.3%BorrowingFromFinancialInstitution

    16493514 10032135 6461379 64.4%

    Deposits 395568490 362865637 32702853 9%LiabilitiesAgainst

    Leasing

    41117 74059 (32934) 44.48%

    Otherliabilities

    26080400 29682837 (3602437) 12.14%

    Deferred Taxliabilities

    595864 2846186 (2250322) 79.06%

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    REPRESENTEDBY

    2010 2009 INCREASE(DECREASE)

    %AGECHANGE

    Share capital 4103422 3730384 373038 9.9%

    Reserves 813312 7144326 988986 13.84%Un AppropriatedProfit

    5897163 3404593 2492570 73.21%

    Surplus 9450117 9656960 (206843) 2.14%

    NATIONAL BANK OF PAKISTANBALANCE SHEET (ASSETS)

    VERTICAL ANALYSIS

    ASSETS 2010 %AGE 2009 %AGECash BalanceWith Othertreasurybanks

    59420502 13.72% 55531453 12.83%

    Balance Withother Banks

    24154070 5.58% 35878101 8.29%

    Lending toFinancialInstitution

    30213352 6.98% 21716802 5.02%

    Investments 166195619 28.39% 143524971 33.16%

    Advances 160990265 37.19% 140547374 32.47%

    Other Assets 21946846 4.07% 27489021 6.35%

    Operating FixAssets

    8939483 2.06% 8115131 1.88%

    Total Assets 471866937 100% 432802853 100%

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    NATIONAL BANK OF PAKISTANBALANCE SHEET (LIABILITIES)

    VERTICAL ANALYSIS

    LIABLITIES 2010 %AGE 2009 %AGEBills Payable 5496738 1.19% 3365744 0.78%BorrowingsFromFinancialInstitution

    16493514 3.56% 10032135 2.32%

    Deposits 395568490 84.37% 362865637 83.84%

    LiabilitiesAgainst Assets

    Of leasing

    41117 8.87% 74051 0.017%

    Otherliabilities

    26080400 5.63% 29682837 6.86%

    Deferred textLiabilities

    595864 0.13% 2846186 0.66%

    Share Capital 4103422 0.89% 3730384 0.86%

    UnAppropriatedProfit

    5897163 1.27% 3405493 0.08%

    Reserves 8133312 1.756% 7144326 1.65%

    Surplus onRevaluationof Assets

    9450117 2.04% 9656960 2.23%

    Total 463355031 100% 432802853 100%

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    RATIO ANALYSIS

    RETURN ON TOTAL ASSETS

    ITEMS 2010 2009

    Profit After tax 4198103 2253385

    Total Assets 471860137 432802853

    Return On Total Assets 0.889% 0.52%

    0

    0.2

    0.4

    0.6

    0.8

    1

    %AGE

    2010 2009

    Years

    Comments:

    This ratio is increased from .52% in year 2009 to0.889% in year 2010.which is a sign of good performance.

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    NET PROFIT MARGIN

    ITEMS 2010 2009

    Profit after Tax 4198103 2253385

    Mark up, Interest 6735579 14698507

    Net profit Margin 62.32% 15.33%

    0

    10

    20

    30

    40

    50

    60

    70

    %AGE

    2010 2009

    Years

    Comments

    Net Profit Margin in year 2010 has increased from 62.32 %

    to 15.33% in year 2009. This shows that there is good performance ofthe bank.

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    EARNING PER SHARE

    ITEMS 2010 2009

    Profit After tax 4198103 2253385

    Total No. Of Shares 410342185 3730384

    Earning Per Share Rs.10.23 Rs.6.04

    0

    2

    4

    6

    8

    10

    12

    Rupees

    2010 2009

    Years

    Comments

    This is very important ratio for shareholder and investorhere in this case EPS has increased to Rs.10.23 from Rs.6.041 which is

    very good for shareholders and investors.

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    COST OF LENDING

    ITEMS 2010 2009

    Interest Income 19452317 27126839

    Total Advances 160990265 140547374

    Cost of Lending 12.08% 19.3%

    0

    5

    10

    15

    20

    %AGE

    2010 2009

    Years

    Comments:

    This ratio show the cost bear by the bank while lending themoney. Here cost of lending has decreased from 19.58% to 12.08% in2010. Which is positive sign for the bank?

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    LIQUIDITY OR SOLVENCY RATIOS

    LOAN TO ADVANCE RATIO

    ITEMS 2010 2009

    Total Loans 16493514 10032135

    Total Advances 160990265 140547374

    Loan to Advance Ratio 10.24% 7.14%

    0

    2

    4

    6

    8

    10

    12

    %AGE

    2010 2009

    Years

    Comments

    Lower the ratio is better for lending institutions. In this case ratiois increased to 10.24 from 7.14%. Which is not better for bank .Itshows that bank loans have increased as compared to its advances.

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    LOAN TO TOTAL ASSETS

    ITEMS 2010 2009

    Total Loans 16493514 10032135

    Total Assets 471860137 432802853

    Loan to Total Assets 3.49% 2.32%

    0

    0.5

    1

    1.5

    2

    2.5

    3

    3.5

    %AGE

    2010 2009

    Years

    Comments

    It shows the empirical relation between loan and assets ofbank. Here this ratio has increasing trend which shows poorperformance of bank.

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    CASH TO DEPOSIT:

    ITEMS 2010 2009

    Cash 83574572 91409554

    Deposits 395568490 362865637

    Cash to Deposits 21.13% 25.19%

    19

    20

    21

    22

    23

    24

    25

    26

    %AGE

    2010 2009

    Years

    Comments

    This ratio shows that how much cash is available to meetthe demand liabilities of depositors. Here this ratio has decreased from25.19% to 21.13%.

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    CURRENT RATIO

    ITEMS 2010 2009

    Current Assets 410352146 190159854

    Current Liabilities 5496738 3365744

    Current Ratios 74:1 57:1

    0

    10

    20

    30

    40

    50

    60

    70

    80

    %AGE

    2010 2009

    Years

    Comments

    As the table shows that current ratio of NBP is higher thanstandard of 2:1.Here in this that is a good sign and it reflect to theliquidity position if NBP.

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    PROPRIETRY RATIO

    ITEMS 2010 2009

    Share Holder Fund 18133897 14279303

    Total Assets 471860137 432802853

    Proprietary Ratio 3.84% 3.3%

    33.13.23.33.43.53.63.73.8

    3.9

    %AGE

    2010 2009

    Years

    Comment

    It is the ratio of funds belonging to shareholders to the totalassets of the company. In this case this ratio has increased from 3.84%to 3.3% which is better for bank.

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    FIXED ASSET TO LONG TERM DEBT RATIO

    ITEMS 2010 2009

    Long Term Debt 16493514 10032135

    Fix Asset 8939483 8115131

    Ratio 1.84:1 1.24:1

    0

    0.5

    1

    1.5

    2

    %AGE

    2010 2009

    Years

    Comments

    The debt equity ratio should be 1:1 and of this ratio is less than 1 itmeans that company has followed the imprudent the policy of using the shortterm funds for acquiring fixed assets.

    In this case this ratio is above than standard for both two years. This

    means that company is utilizing its long term debts efficiently.

    GENERAL RATIOS

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    COST OF BORROWINGS

    ITEMS 2010 2009Mark up Paid 6735579 14698507

    Deposits 395568490 362865637

    Cost of Borrowing 17.02% 4.06%

    0

    5

    10

    15

    20

    2530

    %AGE

    2010 2009

    Years

    z

    Comments

    It is a comparison between mark up paid and deposits, thelower the mark up paid is better for institution. In this case this ratio isincreasing from 4.06% to 17.02%.Which in a negative sign for the performance of the bank.

    ADMIN. EXPENSE TO DEPOSIT

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    ITEMS 2010 2009

    Admin. Exp. 7806735 9137779

    Deposit 395568490 362865637

    Ratio 1.97% 2.52%

    0

    0.5

    1

    1.5

    2

    2.5

    3

    %AGE

    2010 2009

    Years

    Comments

    It shows the cost incurred to manage and collect the deposits.Here it is decreased from 2.52% to 1.97%. Which shows be

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    SUGGESTIONS & RECOMMENDATIONS

    Although NBP is included in ten top most banks of the world

    equity as well as assets wise, but for the further improvement in various

    sectors may recommendations to the bank would be as follows:

    PLANNED AND HEALTHY COMPETITIONS

    NBP should become very specific about its competitors, so that it

    can understand who its competitor is in the first degree and who is in

    the second degree. Then the first-degree competitors should be

    watched closely.

    FORMATION OF A RESEARCH CELL

    A research cell should continuously try to gather information

    about the present action so its competitors and expected future actions.

    So in this way more effective strategies can be formulated.

    REWARD SYSTEM

    The performance reward linkage should be make strong as it is

    said, "A happy employee delivers more than he receives from the

    organization." The NBP should also try to make its employees happier.

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    There is immediate need, to reconstruct the personnel

    policies. Selection should be through newspaper

    advertisements. In this way more intelligent, efficient

    and qualified staff can be formulated.

    It is strongly recommended that N.B.P. should go for

    computerization rather than manual work, which is

    very slow and time, consuming process. In this age

    N.B.P. even does not have a partially computerized

    system where as other new competitor banks are now

    going towards on-line banking services.

    Govt. should take keen interest to recover its bad

    debts, which can improve its financial position.

    In case of giving the loans, it is necessary to check

    the repute of customer towards loan repayment. Bank

    shouldnt advance the money to those people who are

    addict of rescheduling of loans due to their political

    influences. Instead providing loans to these persons,

    loans must be advanced to the well-reputed

    businesses and industries having good record of loan

    repayment.

    Along with the officers, the training must also be

    given to the clerical staff. Because of N.B.P. are

    running on manual system and the training of its staffdirectly improving their efficiency of work.

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    Present training program for its officers is need to be

    improved, as this program instead of improving the

    efficiency of officers is merely a burden for the bank

    in the form of heavy T.A. , D.A. and cost.

    Working conditions must be improved for the

    employees. Bank will definitely get more benefits after

    some expenditure on the working conditions as it

    improves efficiency and productivity of the

    employees.

    N.B.P. should flourish certain marketing plans toattract the customers by giving them certain

    incentives and beneficial schemes to the customers as

    other competitor banks are doing so.

    There is also a need of proper recruitment and

    selection program. New young talent should be

    introduced to inject the new ideas.

    Deterioration in efficiency is mostly due to promotion

    without merit. So promotions must be awarded on

    merit and also when due.

    Special attention should be given to the behavior of

    the employees towards the customers, as customer is

    the most important person for any bank.

    There are many employees who are working on ad-

    hoc basis creating dissatisfaction. The deserved

    should be made permanent employees.

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    Political influences in the bank should be eliminated.

    To motivate the employees of the bank, regular

    bonuses and incentives should be given to them.

    There must be a friendly environment among all the

    employees as it enhances the trust and sincerity.

    NBP should be focusing its attention towards the

    share of traveler cheque.

    Branch manager should be trained in the field of

    selling to serve better according to the expectation of

    customers.

    The recruitment policy should be fair and transparent.

    Management should increase the branch limit of

    expenditure to fulfill the necessary expenditure of

    personnel relation.

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    CONCLUSION

    Almost all the ratios show a positive trend which indicates that

    profitability, solvency and liquidity position of bank is sound. It means

    that the organization (NBP) is working progressively and the

    management is performing its role in a very good manner.

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    BIBLIOGRAPHY

    History of Banking Industry

    Available at (http://en.wikipedia.org/wiki/Banking_industry ) accessed 25th of

    August]

    Pakistan Banking Industry

    Available at (http://ezinearticles.com/?The-Pakistan-Banking -Industry---An-

    Overview&id=708009) [accessed 25th of August]

    Vision of National Bank of Pakistan

    Available at (http://www.nbp.com.pk/vision)

    Information about yarn

    Available at (http://www.nbp.com.pk)

    I specially thanks

    Mr. Sohail Abbas Manager

    Mr. M. Aslam Bhutta Manager operation

    Mr. Nasir Abbas Cash officer

    Mr. M. Zubair Credit officer

    Mr. Gazanfer Abbas Deposit incharge

    Mr. Raza Gillani ATM In charge

    http://en.wikipedia.org/wiki/Banking_industryhttp://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://www.nbp.com.pk/visionhttp://en.wikipedia.org/wiki/Banking_industryhttp://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://ezinearticles.com/?The-Pakistan-Banking%20-Industry---An-Overview&id=708009http://www.nbp.com.pk/vision