Navigator Annual Review

NavigatorAnnual Review 2013 / 2014

3

ANNUAL REVIEWAn overview of port activities and achievements during the 2013/14 financial year

4

It is my pleasure to present to you an overview of all we achieved and enjoyed during the last financial year.

The 2013/14 reporting period has been a busy period for our port and I want to extend my sincere thanks to everyone who participated in and contributed to the success of these events. Our teamwork and our ability to tackle large projects as a port family remain one of our great strengths, and I look forward to us all con-tinuing in this spirit over the next financial year.

We showed all our partners and stakeholders, nation-ally and globally, that service excellent was our first priority, and that our dedication to building strong, vibrant value chains was second only to our unwaver-ing dedication to building relationships and prioritis-ing safety.

It was not always an easy road. All of us were tested – sometimes severely so – sometimes to the outer limits of our capacity. But you did what was asked of you – and more. And for all of that, I thank you. It is because of you and all that you and your loved ones sacrificed during the course of the year that we are able to cel-ebrate so many important organisation milestones during this period.

Chief among our many accomplishments has been the successful completion and subsequent roll-out of our Operations Strategy, and we are now moving into the very exciting phase of implementation and roll-out, including the development of our very important Operations Centre. By measuring and monitoring the entire supply chain, our Ops Centre will give us a clear picture of terminal delays, berth occupancy and vessel and truck turnaround times, all of which will further boost our efforts to streamline our efficiencies and flag ourselves as a port of choice.

But this has been but one of many highlights. Our port hosted many imported visitors, and we successfully staged a number of stakeholder and staff events, of which we have tried to capture a representative snap-shot in the pages of this review.

Thank you again for your commitment and dedication in driving the Port of East London to new heights.

Jacqui

Message from the Port Manager

Jacqueline Brown

5

One of our key achievements during the 2013 financial year was the successful integration at our ports of Transnet’s Market Demand

Strategy.

The MDS is a groundbreaking initiative set to fun-damentally alter the way South Africa moves goods to market. Through capital investment of more than R300bn over seven years, the MDS will radically expand and modernise the country’s entire ports, rail and pipelines system.

At TNPA we are currently establishing integrated Operations Centres at all our ports. Aimed specifi-cally to improve overall productivity, Ops Centres are designed to elucidate the entire supply chain in order to accurately identify feasibilities, potential lags, bottlenecks and areas not operating to optimum efficiency.

This is a very exciting initiative for TNPA, he says, because it is directly benefits customers by reducing the cost of doing business in South Africa.

To drive efficiency and productivity, you need to cre-ate visibility of the supply chain and that’s where the operations centres are key. Once we know the fea-sibility of the supply chain and we can measure the supply chain through port operations standards, you can see the areas that are producing bottlenecks, and you can set out to eliminate those bottlenecks.

With these developments in place, our collective goal now is to improve port efficiency and drive down costs.

The more efficient we are, the lower the cost of busi-ness for our customers and stakeholders. The lower the cost, the more attractive we become to freight movers. And that translates into direct investment, direct economic benefit and direct job creation.

Herbert

Message from the GM: Port Operations

Herbert Msagala

CONTENTS

OpEraTiONS, philOSOphy aNd STraTEgy

1. Global overview

2. Mission, values and core responsibilities

3. Strategic outlook - MDS

4. Operations framework

5. Key drivers for operational excellence

• Enhance the port’s competitive position

•• Provide infrastructure ahead of demand

•• Improve the port’s financial performance

•• Increase organizational capabilities and diversification.

•• Improve operational excellence

•• Develop and implement operations strategy and performance

management competence

•• Enhance organisational sustainability

•• Building community/stakeholder outreach

6. Operations implementation approach

OperatiOns philOsOphy and strategy

The port environment is a rapidly evolving one that

faces a multitude of challenges, but also opportunities.

To successfully weather the challenges while also

fully actualizing opportunities, modern ports need to

draw on an arsenal of short, medium and long-term

strategies to guide port operations.

This document, and the more comprehensive

Operations Philosophy and Strategy from which it

draws, presents a holistic situational analysis of the

broader South African ports environment, while also,

crucially, identifying key strategic goals and objectives.

While this is both a baseline and a dynamic document,

it offers a new national narrative around effective port

development in a global context whilst identifying

some of the critical factors that must define a specific

roadmap towards achieving overarching goals and

objectives.

This includes a critical review and analysis of areas

such as the Market Demand Strategy and its wider

impact on operations, improving port efficiencies,

identifying the drivers of operational excellence,

prioritizing the value chain and defining its value

proposition in line with changing global market forces

and dynamics. It also acknowledges the Authority’s

integral role with regard to the National Development

Plan, our auxiliary responsibilities to our myriad

stakeholders as well as our critical role as a custodian

of environmental management and sustainability.

Read it conjunction with the more comprehensive

Operations Philosophy and Strategy, this document

therefore presents a vision of how to better adapt

to shifts in the economy and changes in the TNPA

business model by providing an overview of the

importance of:

Consistency in strategic planning from cycle

to cycle;

Linkage among strategic planning, business

planning and budgeting; and

Clear prioritization of activities and

expenditures aligned with strategic priorities.

As previously noted, this is a dynamic document which

must necessarily be updated and expanded on as

the new national conversation about port efficiencies

and operation excellence strengthens and develops.

However, it offers a solid starting point if directing

this conversation, and should be utilised as a working

document that not only offers a baseline snapshot, but

also envisions the baseline as it should be in 5, 10 and

20 years from today.

Introduction

driving new efficiencies in a rapidly evOlving glObal cOntext | 3

8


(partnerships + performance = operational excellence)

Driving new efficiencies in a rapiDly evolving global context

2013 - 2020




2013 - 2020




2013 - 2020




2013 - 2020

OperatiOns philOsOphy and strategy (partnerships + performance = operational excellence)

Driving new efficiencies in a rapiDly evolving global context2013 - 2020

CONTENTS

OpEraTiONS, philOSOphy aNd STraTEgy

1. Global overview

2. Mission, values and core responsibilities

3. Strategic outlook - MDS

4. Operations framework

5. Key drivers for operational excellence

• Enhance the port’s competitive position

•• Provide infrastructure ahead of demand

•• Improve the port’s financial performance

•• Increase organizational capabilities and diversification.

•• Improve operational excellence

•• Develop and implement operations strategy and performance

management competence

•• Enhance organisational sustainability

•• Building community/stakeholder outreach

6. Operations implementation approach


The port environment is a rapidly evolving one that

faces a multitude of challenges, but also opportunities.

To successfully weather the challenges while also

fully actualizing opportunities, modern ports need to

draw on an arsenal of short, medium and long-term

strategies to guide port operations.

This document, and the more comprehensive

Operations Philosophy and Strategy from which it

draws, presents a holistic situational analysis of the

broader South African ports environment, while also,

crucially, identifying key strategic goals and objectives.

While this is both a baseline and a dynamic document,

it offers a new national narrative around effective port

development in a global context whilst identifying

some of the critical factors that must define a specific

roadmap towards achieving overarching goals and

objectives.

This includes a critical review and analysis of areas

such as the Market Demand Strategy and its wider

impact on operations, improving port efficiencies,

identifying the drivers of operational excellence,

prioritizing the value chain and defining its value

proposition in line with changing global market forces

and dynamics. It also acknowledges the Authority’s

integral role with regard to the National Development

Plan, our auxiliary responsibilities to our myriad

stakeholders as well as our critical role as a custodian

of environmental management and sustainability.

Read it conjunction with the more comprehensive

Operations Philosophy and Strategy, this document

therefore presents a vision of how to better adapt

to shifts in the economy and changes in the TNPA

business model by providing an overview of the

importance of:

Consistency in strategic planning from cycle

to cycle;

Linkage among strategic planning, business

planning and budgeting; and

Clear prioritization of activities and

expenditures aligned with strategic priorities.

As previously noted, this is a dynamic document which

must necessarily be updated and expanded on as

the new national conversation about port efficiencies

and operation excellence strengthens and develops.

However, it offers a solid starting point if directing

this conversation, and should be utilised as a working

document that not only offers a baseline snapshot, but

also envisions the baseline as it should be in 5, 10 and

20 years from today.

Introduction

driving new efficiencies in a rapidly evOlving glObal cOntext | 3

9

2013 was a milestone year for South African port opera-tions thanks to the completion of the groundbreaking TNPA Operational Management Strategy (OMS), which

was developed and spearheaded right here by East London Port Manager Jacqueline Brown.Drawing on input and expertise from around the country, Brown led a high-level task team to draw up the original draft document and oversee its many drafts until a final strategy document was completed.The OMS charts the way for South African ports to align themselves to the over-arching objectives of the Market Demand Strategy (MDS) and to clearly articulating its value-add to its customer bases to enable them to competitively position themselves towards realising economies of scale, as well as to maximise profitability margins within the global supply chains. To effectively achieve this, the OMS positions TNPA to define its value proposition in line with changing global market forc-es and dynamics in order to position our ports to improve

overall competitiveness beyond the port perimeter.

“The OMS was one of the first milestones in infusing an operational strategy into TNPA and I am pleased that we have successfully achieved this historic milestone for the South African Port System,” said TNPA General Manager: Operations, Mr Herbert Msagala.“As the project sponsor I wish to express my sincere grati-tude to Ms Jacqueline Brown for her leadership, and to all the port executive teams who have positively contributed to the success of this project.“The OMS Project Team have showcased great dedication, passion and commitment to the project. You have unselfishly shared your knowledge, expertise and time in fulfilling your project mandate.“The quality of the work delivered will forever be engraved in the South African Port System.”

Historic Operational Strategy developed

10

Another successful East London Family Day saw the Orient Beach complex transformed into a hive of activity as port management said thank you to its most important asset - its staff and their families.

Bursting with activity, the day had something for everyone to enjoy, from lively music entertainment to a full children’s entertainment programme, including jumping castles, egg and spoon races, facepainting and quadbike rides.

For many, the highlight of our annual family day celebrations is the delicous lunch that is served, and this year was no exception, with many appreciative comments about the delicious fare on offer.

Thank you for making it a great

Family Day!

12

FAMILY FUN

14

PORT MANAGER Jacqui Brown was invited to address the prestigious 2013 Africa Transport &

Infrastructure Show in Johan-nesburg.The event incorporated Africa Rail, Signalling & Train Control World Africa, the Africa Ports & Harbours Show, Aviation Outlook and Road Trans.One of the transport industry's most important regional platforms, the show brought together trans-port and cargo operators, repre-sentatives from national and local governments as well as buyers and investors, with the aim of faciliating discussion on growth and development

in the transport sector.Jacqui used her voice at this important plat-form to address delegates on TNPA's new Operations Strategy, stressing the impor-tance of improving port efficiency through increased productivity and operations oversight.Conference Director Samkelwa Madla-bane thanked Jacqui for her contribution, saying he had received overwhelmingly positive feedback on the content cov-

ered.“On behalf of the Terrapinn team, I would like to personally say a big thank you to you and TNPA for your contribution to this momentous event. We really couldn’t have done it without you.”

Delegates from ports around the African continent share a light moment at the recent Ports and Harbours Show.

Port Manager invited to address prestigious Africa Ports & Harbours Show

Maritime Careers BMF / TNPA

15

Take A Girl Child to Work!THE Port of East London once again participated in the annual Take A Girl Child To Work initiative this year, rolling out the welcome

mat for 20 Grade 11 learn-ers from the wider Buffalo City community, in partner-ship with the provincial Department of Transport.

The girls were taken on a tour of port facilities, exposing them to different aspects of a working har-bour and promoting the various maritime career opportunities available to school leavers.

The Take A Girl Child To

Work campaign was initi-ated by Cell C several years ago, but has been adopted by progressive organisa-tions throughout the country to promote gender equality and empower-ment in the professional sphere.The campaign aims to

help girls make informed career choices and to inspire them to pursue their goals and ambi-tions.

Maritime Careers BMF / TNPA

Session

TNPA / BMF Careers AwarenessTNPA partnered with the Black Management Forum to host ia countrywide careers awareness cam-paign. The campaign was part of a broader national partnership agreement aimed at fostering closer relations between the two organisations.The campaign saw 120 local learners visit the port, where they were introduced to a variety of careers in the port environment.This was one of a number of initiatives the port has undertaken to create a broader awareness of the port and its operational environment.

16

L A T I M E R ’ S L A N D I N Grevamp moves into top gear

17

The rehabilitation of Latimer’s Landing kicked into top gear this year with several exciting phases of development being achieved.

New signage, heralding a fresh new look and feel for the harbour site, has been determined and is in the process of being erected around the site.

In addition, extensive refurbishment of the existing infrastructure is underway to restore the historically and culturally significant site into a landmark leisure development. Key among these is a new temporary jetty which will once again give patrons and visitors direct access to the quayside for boating and mari-time activities.

Transnet National Ports Authority, who owns and operates the site, is investigating various options for a permanent new jetty.

In the meantime, however, a cam-dock floating jetty has been purchased and is in the process of being installed as an interim message for pleasure craft to operate directly in front of the main restaurant area.

The precinct is also being extensive re-lit to ensure the new-look Latimer’s Landing is an inviting and safe destination throughout the day and evening.

“Latimer’s Landing is a unique and valuable asset to our city, but one that has not been optimally utilised

ARTIST’S IMPRESSIONS

in recent years,” says Port Manager Jacqui Brown.

“Transnet, as the custodian of this important site, is committed to changing that, with the support of the East London commu-nity. As the only waterfront development of its kind in our region, Latimer’s should be a premier tourist attraction, operating for the benefit of the entire region.

“To this end, we envisage many exciting waterfront activities, water-based attractions and quayside restaurants and coffee shops that will enliven and revitalise the area, and draw steady traffic into the precinct.”

Latimer’s Landing is a unique and valuable asset to our city. As the only waterfront development of its kind in our region, Latimer’s should be a pre-mier tourist attraction, operating for the benefit of the entire region.

- Jacqui Brown

18

Will we

encounter

hazardous situations

today?

I chose to look

the other way ...

Let’s ensure we

look after our own

safety, and that of our

colleagues

This message was shared at a recent Admin Pre Shift meeting. It

refers to an incident that took place in a company elsewhere in South

Africa. Let it be a reminder to all of us to always be alert and to take

care of fellow colleagues when it comes to matters of safety.

This message was shared at a recent Admin Pre Shift meeting. It

refers to an incident that took place in a company elsewhere in South

Africa. Let it be a reminder to all of us to always be alert and to take

care of fellow colleagues when it comes to matters of safety

I could have saved a life that day, but I chose to look the

other way. It wasn’t that I didn’t care, I had the time and

I was there.

But I didn’t want to seem a fool, or argue over a safety

rule. I knew he’d done the job before, if I called it wrong,

he might get sore.

The chances didn’t seem that bad. I’ve done the same,

he knew I had. So I shook my head and walked on by,

He knew the risks as well as I.

He took the chance, I dosed an eye, and with that act I let

him die. I could have saved a life that day, but I chose to

look the other way.

Now every time I see his wife, I’ll know I should have

saved his life. That guilt is something I must bear, but it

isn’t something you need to share.

If you see a risk that others take, that puts their health or

life at stake. The question asked or thing you say, Could

help them live another day.

If you see a risk and walk away, then hope you never

have to say, I could have saved a life that day, but I chose

to look the other way.

I could have saved a life that day, but I chose to look the

other way. It wasn’t that I didn’t care, I had the time and

I was there.

But I didn’t want to seem a fool, or argue over a safety

rule. I knew he’d done the job before, if I called it wrong,

he might get sore.

The chances didn’t seem that bad. I’ve done the same,

he knew I had. So I shook my head and walked on by,

He knew the risks as well as I.

He took the chance, I dosed an eye, and with that act I let

him die. I could have saved a life that day, but I chose to

look the other way.

Now every time I see his wife, I’ll know I should have

saved his life. That guilt is something I must bear, but it

isn’t something you need to share.

If you see a risk that others take, that puts their health or

life at stake. The question asked or thing you say, Could

help them live another day.

If you see a risk and walk away, then hope you never

have to say, I could have saved a life that day, but I chose

to look the other way.

DAY

East London United

Safety Ambassadors.

Join our team and be a winner.

Check with your SHE

Reps about activities

and times.

Be sure to join your Departmental

Safety and Health Programme!

TNPA chief hosts another successful stakeholder & employee engagement session

TAU MORWE TRANSNET National Ports Authority (TNPA) Chief Executive, Mr Tau Morwe, and his Executive Committee returned to East London for another successful and well-attended Business to Busi-ness Networking Breakfast.

The latest in a series of stakeholder initiatives, the breakfast was aimed at engaging key business leaders on the TNPA strategy and to share the Port Authority’s regional plans.

The event also presented a platform for high-level discussion about busi-ness opportunities for the region.

“TNPA and the Port of East London are committed to fruitful ongoing en-gagement with our stakeholders, and we are very pleased to have again had an opportunity to engage the East London business community in this manner,” Port Manager Jacqui Brown said.

1.

2.

3.

4.

5.

6.

7.8.

9.10.

11.

SAFETY FIRST! The TNPA Internal Safety League moved top gear this past year, and the Port of East London ensured that we were fully compliant in all measurement areas. A detailed poster and safety information campaign was launched to keep staff informed and motivated, and various Safety League activities took place in the port throughout the year.

19

Coach consignment signals port potential

PUTTING EAST LONDON ON THE MAP

A consignment of 15 East London-manufactured mainline sitter coaches, as well as three mainline

business class sitters and three power cars, were exported to the rail authority of Mozambique to begin service in the Nampula province of Mozambique. Speaking at the quayside loading

ceremony, Port Manager Jacqui Brown said the consignment sent a powerful message about East London’s commitment to future growth.

“We are sending off more than just gleam-ing steel and machinery today” - Jacqueline Brown

“We are also sending a power-ful message that the Port of East London – and the city we serve – stands ready to partner with regional, national and interna-tional stakeholders to identify and drive development initiatives, wherever they exist.”East London, she said, was ready

and able to utilise every available opportunity – and to make a few opportunities of our own.“Today we are celebrating more

than just a single shipment. We are also celebrating what I believe is a defining moment in the evolu-tion of our port.“As today’s shipment attests, the

Port of East London is uniquely positioned to access new mar-kets and to play a leading role in opening up those markets to our customers and our stakeholders.

A multi-billion capital injection through Transnet’s Market Demand Strategy is quite literally going to change the face of our port. This will allow us to sig-nificantly strengthen capacity, further improving our value proposition and overall value add to our customers.”The coach shipment, along with other

exciting initiatives such as the move-ment of coal through the harbour, was a clear indication not only of the vast potential of the Port of East London, but also the port’s firm commitment to developing that potential, to the full benefit of all the people of the region, she said.

20

CLOSING THE DEAL: Transnet National Ports

Authority signed a ground-breaking 10-year lease agree-

ment with the Total petro-leum company. Total will be

investing approximately R128-million into their site over the

first five years. On hand to celebrate the official signing

of the lease agreement were TNPA Chief Executive Tau

Morwe and Port Manager Jacqui Brown, with, from

left, Total’s National Logistics Manager Sunil Gandhi, TNPA

GM: Commercial & Marketing Lauriette Modipane and, at

the back, Property Manager Donovan Samuels and Dirk

Botha, acting Senior Opera-tions Manager.

2013 marked the signing of a groundbreaking 10-year lease agreement with petroleum and oil

giant Total SA.Total previously leased a 23 664m² site in the Gately Oil Precinct on a month-by-month basis. The historic new agreement, formally signed in East London last month by TNPA Chief Executive Tau Morwe and Total SA logistics manager Sunil Gandhi, cements an already long-standing rela-tionship between the port and Total until at least December 2021.During this period, Total – who currently who has 14% market share in East London and surrounding areas – will invest at least R128m into the city as a direct con-sequence of the lease agreement being finalised.“Failure to conclude a new lease would have resulted in the suspension of Total’s

operations in the Port of East London impacting regional fuel supply, port revenues and cargo volumes, capital investment and market/in-vestment sentiment towards East London as an investment destination,” property man-ager Donovan Samuels said.Rental value to the port over the lease period amounts to R11.65-million.Similar lease agreements are being finalised with the other three major oil companies – Chevron, BP and Engen.These agreements are expected to secure a further R80m in rental income and bring additional capital investment into the city of over R170m over the next 10 years, Samuels said. “We also expect liquid bulk cargo volumes

landed in the port to be posi-tively impacted going forward potentially generating increased revenues for the port,” he noted.This is due to the increased planned Capex spend by the fuel terminal operators and the decommissioning of the fuel terminals in the Port of Port Elizabeth within the next two

years, which will position East London as a key strategic fuel supply source for the region.Samuels paid tribute to key TNPA ro-leplayers who assisted in securing the intricate lease agreement, including Justin Uren (Central Ports Regional Legal Advisor), Emma Du Plooy (Port of Durban Legal Advisor) and Thapelo Mmusinyane (TNPA Senior Manager – Property).

TNPA signs historic Total lease agreement

21

CEO’s Employee Engagement

22

East London celebrates

WORLD ENVIRONMENT DAYWEDNESDAY, 5 June was

World Environment Day, and the East Lon-

don port community joined our many maritime partners around the world in marking this impor-tant day on our calendar."World Environment Day is only

one day and, of course, it’s great to set a day aside to create aware-ness and make pledges, but our commitment to the environment has to go beyond one day in or-der to make a lifelong difference," Port Manager Jacqui Brown said."So I invite each one of you to

join me in making some solid commitments for our planet to-day and, at the same time, have some fun in doing so."Activities included an indus-

trial theatre performance by the port’s safety reps on waste man-agement, to rousing applause by the appreciative audience.The day also created an opportu-

nity for the port safety teams, put together on Port Safety Day earli-er this year, to re-assemble and to share their skills and knowledge on issues pertaining to waste management and energy conser-vation.A recycling competition was also

held which challenged partici-pants to correctly recycle differ-ent items.It was also an opportunity for

port employees to sign a pledge to commit themselves to five en-vironmental principles: re-use, recycle, save electricity, save wa-ter and do not litter.A guest speaker from Eskom of-

fered various tips on energy sav-ing strategies that one could work both in the workplace as well as in the home.

23

Visitors to our Port

The Port of East London welcomed a number of

interesting and unusual vessels during the past 12 months., including

a flotilla of Dutch Tall Ships en route from Cape

Town to Mauritius, and on to Australia.

24

More than 50 port employees did their part for Nelson Mandela Day by volunteering at two worthy East London institutions – DJ Soby Old Age Home in Pefferville, Nonceba Creche in Duncan Village. A group of volunteers also donated their time to work on the children’s entertainment centre at the East London Zoo.

26

port manager’s ra-ra

28

year end function

30

Port welcomes SMMEs in bid to diversify supply baseTHE Port of East London hosted

the first of what will likely become more regular education summits for

SMMEs in a bid to empower small and me-dium enterprises in and around the city.The well-attended summit allowed prospec-tive suppliers to familiarise themselves with TNPA’s supply chain structures, and cre-ated an opportuntiy for the port to diversify its supplier base in keeping with national guidelines.

“SMME development has mas-sive down-stream benefits in terms of education, skills development, greater innovation and creativity, better risk management and im-proved environmental sustainabil-ity,” Port Manager Jacqui Brown told prospective suppliers.

“SMMEs generally are more innovative, more flexible, can offer higher levels of customer service and can contribute to their client’s wider organisational objectives in relation to sustainability. In turn, the organisation gains a more flexible, nim-ble and diverse supply chain where risk is spread and hopefully a lower lifecycle cost is achieved.”International business studies have consist-ently shown that when large organisations make the conscious decision to diversify their supply chains and to include more SMMEs, there are many positive outcomes, for everyone concerned.Growing the supplier base by drawing in previously marginalised groups such as women, the youth and rural-based enter-prises, is not without its challenges, how-ever, delegates heard.Potential suppliers and SMME contractors often feel overwhelmed by the sheer weight of procurement and corporate compliances processes. This is not necessarily because SMMEs don’t meet the necessary criteria, but rather than there is not adequate com-munication to demystify some of these practices.

31

TNPA GOLF DAY

Port welcomes SMMEs in bid to diversify supply baseFrom TNPA’s perspective, the main barriers to engaging effectively with SMMEs are usually a lack of information and local knowledge. This includes not knowing the full range of SMMEs services available to them, and not streamlin-ing, where possible and appropriate, processes that would enable these SMMEs to participate effectively in procurement exercises.However, TNPA was “ready and eager to part-ner with entrepreneurs in achieving the joint goal of driving our economy by growing and facilitating SMME development in our region”, Brown said.Entrepreneurs and propsective suppliers were introduced to essential information and the necessary tools to understand the TNPA procurement processes, and then to break through the barriers that might exist in limit-ing their participation in procurement pro-cesses.“But we are also here to learn from you – to understand the skills sets and the local knowl-edge that you possess and that is available to us, and, critically, to understand how we can smooth the way to stronger, easier partner-ships,” Brown said.“Transnet’s vision is to be a meaningful contributor towards government’s objectives of furthering empowerment of previously dis-advantaged individuals. Strengthening exist-ing relationship with SMMEs and, critically, building new ones, is one of the cornerstones of this strategy.”

33

TNPA staff joined millions of people around the world in a spontaneous outpouring of grief and mourning for one of South Africa’s greatest leaders, Nelson Mandela, who passed away on 5 December 2013. The Port of East London’s tribute to this great man:

Today, South Africa and the world mourns our greatest son; a man of such transcending leadership as to be rightly revered not only as the Father of our Nation, but a global icon of peace, love and reconciliation.

It is a day of profound sadness, in which all of us at Transnet National Port Authority share. We feel acutely his loss, and shed tears of grief for his sacrifice and the many irreplaceable, invaluable gifts he bestowed on our country, and on all of us.

There may only ever be one Madiba – a man whose courage and selflessness made our world a better place, and whose wisdom and leadership touched us all, inspiring us to be the best of who we are.

We thank you, Tata, for your sacrifice, and today we join millions around the world in mourning a great loss for all humanity.

But it is also a day of celebration and thanksgiving, however difficult and painful this proves to be. Today, as we struggle to say Hamba Hahle, each in his or her own personal way, let us be reminded that our beloved Madiba has called us all to a higher action.

His legacy to his country, and to the world, has been one of peace and liberty, but also of dignity, respect and reconciliation. Let these principles guide us in the days and weeks to come, as we celebrate a momentous life, and give thanks for a great leader.

Our thoughts and prayers go out to the Mandela family and to the people of Qunu, and to everyone from every pocket of the globe whose life was touched by his light.

May he rest in peace.

TNPA pays tribute to Madiba

Port staff volunteered their time to ensure the highly anticipated Jumbo Beach 2 Beach road

race was a huge success.

34

36

The Port of East London showed its support for the annual Cansa Relay for Life at the East London Stadium.

37

Senior Appointments

CAPT PRECIOUS DUBEHARBOUR MASTERBorn in Durban, Precious pursued a career in that Province and studied at the Durban University of Technology. After completing her cadetship with Safmarine she commenced with her Tug Master training and was appointed as a Tug Master in 2005.Pilot training continued for a few years and in 2011 she obtained her Pilot’s Open License followed by her appointment as Deputy Harbour Master, Port of Richards Bay in 2012She holds a Management Diploma and is currently studying for a Harbour Masters Diploma. She enjoys playing netball and working with people who are dedicated to their job. Her most important value is to “stay humble and respectful to others”.

SIPHIWO FUMBEzASHE MANAGERSiphiwo previously held the position of Operations Risk Manager at Transnet Freight Rail in Cape Town. Prior to joining Transnet he worked for Eskom (Distribution) as their Safety, Health & En-vironmental Officer, a position he held for 5 years.Siphiwo was born in Alice and raised in the village of Sheshegu where he matriculated in 1995. He is married to Sive and although no favorite team, he is an avid football supporter.He holds a B-Tech degree in Public Management & Environmen-tal Health.

XXXXXXXXXXXXXXXXXPROPERTY MANAGER

38

A new coAl erA dAwns on the eAstern cApe

In August 2013 the Port of East London welcomed the Premier of the Eastern Cape, the Honourable Nox-olo Kiviet, top Transnet officials and a full house of special guests to witness the historic first consignment of Eluthini coal to be exported through the port. The coal was successfully loaded aboard the MV Mishima, the biggest bulk carrier vessel ever to dock at the Port of East London, over a period of three days.

Eluthini Coal exported

39

East London chosen as host of the Afro-pride Vuka showcase

Banking giant ABSA chose the city of East London for its 2013 ABSA Vuka Showcase, and the Port of East

London was proud to make its historic Old Customs Building avalilable for this glitter-ing national showcase event.

The Vuka Showcase is held in a different venue each year as a two-day celebration of Afro-pride that celebrates the best of African music, art and cuisine.

Vuka Taste offered visitors an afro-fusion taste extravaganza with flavours from across the continent, while Vuka Sound encompassed live stage performance by some of the continent’s finest jazz, roots, folk, soul and blues music.

Vuka Showcase not only brought to best of Africa to East London, thanks to exten-sive national media coverage, including television coverage, East London was beamed across the country.

“We are privileged to witness some of the

best of what the African continent offers in terms of creativity and self-expression, and we are delighted to partner with ABSA in flying the African flag, in all its exuberant splendour,” Port Manager Jac-qui Brown said in her welcoming address.

“This is an excellent initiative that cel-ebrates ideals and qualities that align very closely with the values TNPA itself esteems: innovation, creativity, enterprise development and unashamed optimism in a bright African future.”

The Port of East London was proud to host the event, and it was especially fitting that the venue was the Old Customs Building – one of East London’s oldest remaining structures, which has overseen from its unique vantage point not only massive de-velopment of the city, but in the port and marine environment as well, she said.

The iconic Old Customs Building has recently been given a welcoming external

facelift, but the port is exploring crea-tive initiatives to completely revitalise it, including proposals to restore it into a fully-fledged maritime school or walk-in marine information centre, in keeping with its important heritage status.

“Transnet is proud to partner with ABSA in

this venture because the Vuka Showcase celebrates ideals and qualities that

align very closely with the values that we ourselves hold in very high regard:

innovation, creativity, enterprise development

and above all, unashamed optimism in a

bright African future.”

40

Port of East London

East London Port Manager, Jacqui Brown recently represented the Border/Kei region at the annual Businesswomen’s Association

of South Africa’s (Bwasa) national awards, proving that she is indeed a force to be reckoned with.

Before her appointment as port manager – the first female to hold the position – Brown worked as a social worker and credits her empathy and compassion for others as her foundation and backbone for corporate success.

“We are all inextricably linked to those around us,” she says. “Our families, our colleagues, our communities, they all inform who we are. And vice versa. Success, for me, is identifying the unique value of each and every relationship, pinpointing what they have to teach you, and making sure that your contribution, in return, is an overwhelmingly positive one,” says Brown.

As the executive head of the East London port, Brown has not only earned the respect of her staff and colleagues, she has come to be admired throughout the region as a pioneer and trendsetter who is singlehand-edly shaking up stereotypical ideas about women’s role in the maritime industry.

“As a woman, Jacqui faced many challenges in what is still a male-dominated field,” says Lizelle Maurice, head of the local Businesswomen’s Association, who nominated Brown for the prestigious national Businesswoman of the Year Award.

“But she has more than proved her worth and in the process has earned the respect of those who were skeptical of her appointment.”

The nomination was in recognition of Brown’s overall performance as the executive head of port operations, but also acknowledges the impressive accomplishment of having secured a R2.3-billion infrastructural invest-ment for East London.

Currently completing her MBA at Rhodes University, Brown encourages women to further their education.Not only does she take on an active role in driving her staff’s professional growth – she is a proactive and hands-on mentor to many of her employees.

“This is something very close to my heart,” she says. “When it comes to learning, you’re never done,” Brown adds.

Brown’s vision and mission is intently focused on her short-term goals of making the Port of East London the most effective, most cost-efficient point of operation possible, without losing sight of developing what she believes is the port’s most valuable assets: its human capital.

“Any and every business, whatever the commodity or the service, is inherently about people. Yes, it’s about volumes and bottom lines and profit margins, but you don’t get there without marshaling people to deliver a better service, to find creative ways of solving problems and to work together as a collective, for the greater prosperity of the organisa-tion,” concludes Brown.

A woman of substance

CO

RP

OR

AT

E P

RO

FIL

E

The Port of East London enjoyed unpredented national and international exposure in 2013 with Port Manager Jacqueline Brown featured in several prominent publications, including the prestigious national magazine, LEADERSHIP. She was also included in a national feature

celebrating South Africa’s most prominent and successful businesswomen.

41

East London Port Manager Jacqueline Brown

Already a leading figure in the challenging and rap-idly evolving maritime industry, East London Port Manager Jacqui Brown added a significant num-

ber of feathers to her already impressive bow in 2013.

With almost 18 years of experience in the maritime industry, 11 of these as port manager, she has travelled a diverse road that in-cludes container operations, business performance, national HR/ EAP roles and strategic positions at the ports of Saldanha, Cape Town, Mossel Bay and East London.

As project leader of Transnet National Ports Authority’s ground-breaking new Operations Strategy, Jacqui was tasked with facilitating the drafting of arguable one of the most important and significant roadmap documents embraced by the Authority in the past decade. The basic thrust is to balance the regulatory, man-datory and entrepreneurial opportunities to access international markets in partnership and in close collaborations with various industry and logistics players to increase the South African port systems’ competitiveness.

The document which offers a holistic situational analysis of the broader South African ports environment, while also, crucially, identifying key strategic goals and objectives for optimum op-erational performance, has been embraced throughout TNPA and is currently being rolled out at ports throughout the country. A key development in this regard has been the establishment of the Terminal Operator Performance Standards (TOPS) project, and a Central Operations Centre which will link up to port operations centres at all South African ports.

While this is both a baseline and a dynamic document, it offers a new national narrative around effective port development in a global context whilst identifying some of the critical factors in the ports value chain to enhance competitiveness.

In addition to her work on the Operations Strategy, her legacy at the Port of East London was further cemented in 2013 through her ongoing pioneering role on the multi-billion rand port expan-sion project.

A long-term proponent and passionate advocate for the expan-sion project, Jacqui’s consistent efforts in this regard, with ardent support from the new Transnet leadership, are paying off, with the project currently in pre-feasibility phase. This development, seen in conjunction with a R2.4bn capital expenditure commitment in terms of Transnet’s Market Demand Strategy, will quite literally change the face of East London and will herald a new era of eco-nomic growth in an area that desperately needs it.

Despite taking a hands-on leadership role in the maturation of a number of high-level projects of national significance, Jacqui

continues to meet the day-to-day demands of her port stewardship, with an eye firmly fixed on the future growth and refinement of port operations.

With the automo-tive sector remain-ing a critical area of focus, the Port of East London continues to prioritise its excellent relationship with Mercedes-Benz of South Africa, and is proud to have forged a new partnership with Fiat. With an eye on future growth, the port has also adopted a bold and aggressive new strategy of growth of diversification, including the cultivation of coal shipments through the Port of East London. The first of these shipments – a new commodity for the port – proceeded seamlessly, with no technical or environmental issues being experienced.

Already an industry leading in terms of productivity and turn-around time, East London continued to impress during 2013 with its commitment to efficiency and client service, and this high level of output will continue into 2014, and beyond. Mercedes-Benz will introduce its new C – Class model into the market this year and the ports close collaboration with MBSA will ensure consis-tency of a high performance world class logistics supply chain.

Another marque development for East London during 2013 and continuing into 2014 is the revitalisation of the city’s tourism and leisure development initiative in the Latimer’s Landing precinct. The site of the world-feted discovery in 1938 of the thought-to-be-extinct coelacanth, Latimer’s Landing is of great interest and value as a historic landmark, and is being redevelopment by the Port of East London as a premier lifestyle and marine entertain-ment attraction.

A finalist in the national Businesswomen’s Association of South Africa’s (BWASA) Businesswomen of the Year Awards in 2012, Jacqui continues her work, both in- and outside the port, as a passionate gender advocate and works tirelessly to draw women into the marine industry, and to smooth their way into this chal-lenging, male-dominated industry.

Winner of the coveted 2012 Eastern Cape Black Management Forum (BMF) Business Women of the Year award, Jacqui is a respected role model in Eastern Cape business circles with a growing national profile, and continues to be in high demand as a business mentor and public speaker, having most recently been invited to address delegates at the recent influential Africa Ports and Harbour Conference.

The Port of East London enjoyed unpredented national and international exposure in 2013 with Port Manager Jacqueline Brown featured in several prominent publications, including the prestigious national magazine, LEADERSHIP. She was also included in a national feature

celebrating South Africa’s most prominent and successful businesswomen.

Navigator Annual Review

Documents

Transcript of Navigator Annual Review