Navigating the Clouds with an Enterprise IT Strategy (178699088)

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    Navigating the Clouds with anEnterprise IT Strategy

    Should your university be a cloud services leader?

    How do you balance the benefits and risks of strategic innovation?

    What about identity management in the cloud?

    Clayton BurtonJason LongFred Miller

    October 17, 2013

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    Agenda(and obligatory cloud picture)

    IT Strategic Planning and the Cloud

    The Role of Various Cloud Models

    Identity Management

    Shibboleth in Detail

    Lessons Learned & Future considerations

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    Do you...

    1. Do you use cloud services beyond email

    and calendar?

    2. Have a strategy for what should be in

    the cloud, versus on-campus?

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    About Furman University

    Private liberal arts university

    750 acres campus in Greenville, South Carolina

    2650 undergraduates

    96% live on-campus

    Division 1 athletics

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    Furmans IT Strategic Plans

    2007

    II.24.2 Establish an efficient central system that serves as the

    information window to Furman University Implement Single Sign-On (SSO)

    2011

    2. Champion scalable information technology innovationsand best practices.

    Enable efficient operations using appropriate vendor,cloud, and open source solutions.

    Supporting tactic:

    Require SAML 2 SSO for cloud authentication

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    Consumers

    Industry Govt. / Legal

    Consortia

    Higher Ed

    Institution

    Foundations

    Our Environment

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    Investing in an IT project portfolio

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    Strategic Innovations

    Infrastructure

    Analytics

    Transaction ProcessingIncreasing

    Risk

    Adapted from Ross and Weil, IT Savvy: What Top Executives Must Know to Go from Pain to Gain, Harvard Business Press, 2009, fig. 3-2.

    Innovation within the IT Portfolio

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    Consumerization & cloud services

    IT as a partner, not competitor

    Technology contract approvals

    Compliance reviews

    Leadership agreement on a platform approach

    Post-implementation reviews

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    Vision: One place for all your Furman stuff...

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    Models of cloud services & risks

    Software As A Service: Cloud As A Kit

    Infrastructure As A Service: Pay As You Go

    Collaboration Opportunities

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    SaaSCloud as a Kit

    Over 40 Software-As-A-Service contracts

    PCI-DSS solutions

    Office 365

    Box

    Risks?

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    Some Furman SAAS Vendors

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    IaaS - Pay as You Go

    Amazon, Moodle & Mobile

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    edge.furman.edu

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    Questions

    1. Are you using Infrastructure As A

    Service? If so, for what?

    2. Do you have campus single sign-on?

    If so, do you use for cloud services?

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    Identity management

    Identity strategy: provisioning and de-provisioning

    The university portal: when is single sign-on appropriate

    Shibboleth and federated identity

    One place for "all your campus stuff"

    Risks? Costs?

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    One identity, infinite services

    Motivations

    Consumerization-driven services expected

    Centralization for better usability: fewer passwords, URLs

    Easier provisioning and user access control

    3

    rd

    party services never see passwords

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    One password, infinite access

    Risks

    Too much access: one password for (almost) everything

    Social engineering weakness

    Structural failure point

    Less direct control

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    SSO choices

    Interdependent, overlapping, standard-resistant choices

    Not just services you plan on using

    New technologies, rapid proliferation

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    Additional considerations

    Moving from managing systems to managing services

    Trust through contracts

    Consultants vs. training

    Wide net vs. standardizing support

    Total cost of architecture

    Redundancy of systems

    Staffing: anchoring the cloud

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    Our original SSO setup

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    Future SSO setup

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    Furmans choices

    Vendors used (SSO Easy, Fischer International) for speedof deployment

    Consolidation of architecture in phases

    Redundancy of key systems

    Moving to shibboleth standard and in-house support

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    Question

    1. Do you allow cloud vendors to store your

    users passwords?

    2. Are you using an Internet2 Net+ or other

    Shibboleth-based service?

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    Where do Shibboleths come from?

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    SAML Core: data that's transmitted

    assertions, requests, responses

    Bindings: how the data's transmitted

    ie: SOAP, HTTP POST,

    HTTP Redirect (GET)

    Profiles: describe use cases in detail

    Web Browser SSO Profile

    many others

    SAML building blocks

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    SAML Flowchart - Phase 1

    You request a resource

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    Here's the login!

    (the Single sign-on)

    SAML Flowchart - Phase 2

    Login, if you havent already

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    SAML Flowchart - Phase 3

    You get the resource

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    SAML FlowchartComplete

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    Where Are You From?aka "Discovery"

    How the SP knows which IdP

    inherent in the URL,ie: furman.SP.com

    passed in the URL

    ie: SP.com/furman

    SAML 2.0 IdP Discovery Protocol

    Just ask!

    WAYF

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    usually maintained by yourFederation

    adds security

    SPs and IdPs specified

    certificates

    more maintainable

    configuration stored inone place

    simplifies process ofadding SPs

    Don't mind me! I'm just the Metadata!

    SAML Metadata

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    For InCommon:

    https://wayf.incommonfederation.org/InCommon/InCommon-metadata.xml

    About 6 MB

    Take care to configure servers properly using HTTPS!

    Where's the Metadata?

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    Service Logout vs. Session Logout

    Shibboleth IdP Clustering

    Two factor authentication (cell phone?)

    Additional Considerations

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    Lessons learned

    Identify risks

    Educate the community

    Manage Change

    Leadership support key

    TRUST

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    Cloud services

    for Innovation

    On-Campusfor Security

    Distributedsupport

    Coordinatedsupport

    Possible future scenarios

    1 2

    3 4

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    Questions?

    How long before all campus servers are

    in the cloud?A.Within 3 years

    B. 35 years

    C.510 years

    D.More than 10 years

    E. After I retire

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    Challenges & opportunities

    More Mobile

    Virtualization

    Data center in the cloud

    More collaborations

    When to partner?

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    Thanks

    Clayton BurtonJason LongFred Miller