NATURE OF SUPERVISIONfor TCHRM

Presented By, Mr. SANCHAWA, Denis

Meaning of Supervision

• Gupta defines supervision as the activity that involves overseeing the subordinates at work to ensure they are working according to plans and policies of the organization.

• It is a face to face contact between the supervisor and his subordinates.

Definition of supervision

• Supervision is defined as guiding the activities of the people who perform the work. It includes:-

• Planning• Organizing• Directing and• Controlling the work and activities of the

subordinates

Definition (ctd)

• Planning, organizing, directing and controlling are termed as basic managerial functions

• Supervision also include unit task accomplishment ; that is the supervisor is responsible for the accomplishment of the unit’s or department’s objectives through others.

So…!what is its nature?

• The nature of supervision can be seen in the following

• 1. Involves guiding the activities of the subordinate to accomplish a given task

• 2. It includes planning, organizing, directing and controlling the work and activities of the employee.

• 3. It also includes the concept of unit task accomplishment; that the supervisor is responsible for accomplishing the unit’s objectives

What are the supervisory functions?

• The supervisory functions include the following:-

• Planning –setting annual objectives for your unit

• Organizing- putting things in a working order• Directing - instructing and providing directives

on how sth is to be done• Controlling –monitoring the activities

Who is a supervisor?

• A supervisor is the member of management who is responsible to perform the four managerial functions as stated above.

• He/she is known by different names . Example• Foreman• Overseer• Superintendent • Section officer etc.

Who is a supervisor?

• He is a representative of management and a key figure from the view point of the workers

• He/ she translates managerial plans into actions

• He/she is a vital link between management and the subordinates

Who are supervisors?

• Supervisors are all persons in authority , who control the work of others. There fore the head constable, the head clerk, the headmaster, the collector, the head of unit or department are all SUPERVISORS.

What is the position of the supervisor in the organization?

• The position of the supervisor is very crucial. He is known as the MAN IN THE MIDDLE because he represents both management and workers.

What are the responsibilities of the Supervisor

• A supervisor is expected or responsible to undertake the following responsibilities:-

• To plan work so that ensure and even and steady flow

• To assign work to different individuals according to their abilities

• To provide proper working conditions• To enforce rules and regulations of the

organizations

What are the responsibilities of the supervisor?

• To prescribe work methods and procedures• to guide and train workers when need arises• To communicate managerial policies and

decisions to workers• To take workers suggestions and grievances to

the management • To review quantity and quality performance

and to take corrective actions.

What are the functions of the supervisor?

• Planning the work to be done• Organizing the resources required for the

work to be done• Staffing the units or departments; selection

and orientation of workers• Maintaining discipline; by enforcing rules and

regulations of the organization

Students :What are the functions of the supervisor? 1O Minutes

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Essential skills for supervision

• excellent interpersonal skills• team building skills• analytical and problem solving skills• decision making skills• effective verbal and listening communications

skills attention to detail and high level of accuracy

Essential skills (ctd)

• very effective organizational skills• effective written communications skills• computer skills including the spread sheet and

word processing programs, and e-mail at a highly proficient level

• stress management skills• time management skills

Qualities of the supervisor

• knowledge of office administration and organization

• knowledge of human resource management and supervision

• ability to maintain a high level of accuracy in preparing and entering information in the required format or system

Assignment 1. for Group 1

• Suppose you have been invited by a firm X to prepare the workloads of the Supervisor (Head of Department ); what do you think could be the workloads of the supervisor?