National Research- Kansas City
description
Transcript of National Research- Kansas City
Copyright © 2012 Splunk, Inc.
Having Management See The Light
Tony Reinke, Senior Systems Engineer
The Overview
About National Research Corporation
• Founded in 1981
• Surveys from Patient Experience to Employee Commitment, Hospital
Governance, Health Risk Assessments, Patient Discharge Calls
• Over 2 million hospital patients surveyed annually.
• Offices through out the US and in Canada
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About Me
• Senior Systems Engineer
• In IT for over 14 years, but a technology addict since birth
• Worked for companies as small as 4 employees to a company
that spanned the globe with 55,000 employees
• This is my 2nd company where I have brought Splunk in
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Looking Into The Cave
Peeking Into The Cave
• Why Splunk?• The text message that changed my life• Let me answer that
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Anyone in there?
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Entering the Cave - First Splunk Experiences
• Why Splunk?• The text message that changed my life• Let me answer that
• Getting that first win• “Who deleted that? I want some butts!”
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Mapping the Cave
• Useful Reporting• Knowing what is going on in our infrastructure
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Mapping the Cave - Making Data Look Sexy!
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Mapping the Cave - Making Data Look Sexy!
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Mining the Cave
• Getting management to sign the check• ROI• (Time == Money) and (Knowledge > Time[Outage])• Left Hand meet Right Hand
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Lessons Learned
• Understand your Data
• Faster Disks and Archiving
• Once people know about it, they want it
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Contact InformationTony Reinke– Email: [email protected]– Twitter: @tjreinke
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Thank You