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Transcript of National Conference ‘Turning Local Good Practice into National Best practice’ Hosted By Present...
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National Conference‘Turning Local Good Practice into National Best practice’
Hosted By
Present
#ecinsconf
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ACC Julian Blazeby
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Gary Pettengell
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#ecinsconf
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E-CINS creates an environment where everyone knows what everyone else is doing!
VictimsVictims
HMOsHMOs
FIPsFIPs
Street Street DrinkersDrinkers
Hate CrimeHate Crime
OffendersOffenders
DVDV
Acquisitive Acquisitive CrimeCrime
Youth Letter Youth Letter SchemesSchemes IOMIOM
TroubledTroubledFamiliesFamilies
ASBASB
TruancyTruancy
RJRJ
GangsGangs
Licensed Licensed PremisesPremises
Vulnerable Vulnerable PersonsPersons MASHMASH
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704Days
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0Minutes of downtime
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16,896
Hours
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20,500
Hours of development
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£2,000,000
Development cost so far....
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162Teams/Organisations
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2,000
Users
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42,000Reports
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6,500Profiles
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10,000
Tasks
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£0Funding
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C/Insp Simon Tweats
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Sgt Melanie Locke
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How we were Working
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Solutions
• One Risk assessment for all partners
• Protocol for referrals
• Victim charter
• Inviting relevant partners
• Harm based approach Training Session
• Three sessions for over 100 staff with two more planned
Three sessions for over 100 staff with two more planned
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How we are Working Now
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Snapshot of Now
MARAT now averages 8-12 cases
Up to 40 attendees Including: adult social care, substance misuse, mental health, fire, ambulance, 6 RSL’s (dependant if they have a high risk case), FIP, YOS, CRI (crime reductions initiative), street team (for homeless), Brighton housing Trust (who manage high risk perpetrators), environmental health, council solicitor.
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Home Office Feedback
“…good to see a varied number of agencies around the
table engaged in the management of cases. I found the
discussion of cases to be quite smooth and thorough and I
was impressed with the way in which agencies took
responsibility for agreeing to follow up actions and update
the case history. It was evident that there was a good
degree of knowledge around the table, allowing agencies
to gain an understanding of how other agencies work,
including what falls within their remit and what falls outside
of their remit.”
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Rachel Tucker
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Troubled Families ‘Suffolk Family Focus’
(SFF)
Rachel Tucker
Anti Social Behaviour Officer (Waveney District Council)
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Suffolk Review (ASB) Systems Thinking – Lean Process 2010
‘Suffolk Constabulary dedicated to working with our partners to tackle Anti-social
Behaviour (ASB) and we will achieve this through delivering on four key promises to
the public’ (Minimum standards)
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‘Highlighted Blockers’• Sharing Information with partners
• Engagement of partners
• Finance
• Amount of meetings attended
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• Links between ASB and the police confidence target
• Three high profile cases nationally (Garry Newlove, Fiona Pilkington & Francesca Hardwick and David Askew) highlighted the tragic consequences of anti-social behaviour in extreme cases.
• The need to development a more efficient model for tackling ASB
What were the drivers for change?
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1. A lack of consistent identification of, and response to, the vulnerability factors affecting the Askew family;
1. A total failure to recognise and respond to the incidents as ‘hate crime';
1. An apparent lack of coordination and cohesive action between partner agencies;
1. A lack of robust offender management
IPCC findings - David Askew (21st March 2011)
On an organisational level the investigation found there had been;
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• Listen – Listen to victims and take them seriously
• Action – Take positive action to address the problem
• Prevent – Take action to prevent it happening again
• Inform – Tell the victim what we have done
Minimum standards
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Emphasis on the victim
Repeat Victimisation (the most persistently targeted)
‘Investing in the right tools and resources to allow staff to tackle ASB (e.g. ECINS partnership case management software and our commitment to partnership ASB Teams’
Suffolk Constabulary ASB strategy Sept 2012
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Waveney anti social behaviour unit (ASBU)
Launch of ECINS
Empowering Communities – Inclusion & Neighbourhood Management System
June 2011
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Pilot - Lowestoft 13th July 2012
Improvements to date
User friendly – Viewed numerous case management systems
Up to date ‘live’ information for all professionals involved
Time saving (agenda, minutes, less phone calls)
Less face to face meetings
Tasking facility – external agencies
Internet based software (update reports, risk assessments in the family home)
Troubled Families Agenda - Suffolk Family Focus (SFF)
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C/Insp Ian Coxhead
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Tamworth Community Safety Partnership Hub
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Co-location
What does it deliver? Improved co-ordination and delivery of partnership
activities at a tactical / operational level
Improved information sharing and access to information (within the framework of information sharing protocols – This ones for you Jan!)
Improved community safety across the Borough of Tamworth by identifying and responding to real time crime and disorder issues.
Enables more effective and efficient daily briefing and tasking meeting
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Who’s Who
Hub - NHW / Street Wardens / ASB Officers / Housing Manager / ADS Worker / ASB Victims Champion / Townsafe Coordinator / DV Coordinator
Regular attendees - RSL’s / Mental Health / CCTV / IDVA’s / Floating Support / FARS/ Adult & Social Care
Co-location
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Co-location
One Big Happy Family
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Hub Meetings
Why have them? Sharing “real time” information to Identify
issues of vulnerability across Tamworth in respect of Victims, Offenders and Locations
Apply and implement appropriate problem solving response through joined up working
Early identification and intervention through appropriate referrals
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Case Management
How does E-CINS work for us? Allows clear processes for a multi agency approach to
case managing victims and offenders
Provides a risk assessment framework which gives the ability to identify persons and cases of greatest risk and vulnerability
Has enabled time and efficiency savings realised through reduction of meetings
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Presenters Q&A Session
VictimsVictims
HMOsHMOs
FIPsFIPs
Street Street DrinkersDrinkers
Hate CrimeHate Crime
OffendersOffenders
DVDV
Acquisitive Acquisitive CrimeCrime
Youth Letter Youth Letter SchemesSchemes IOMIOM
TroubledTroubledFamiliesFamilies
ASBASB
TruancyTruancy
RJRJ
GangsGangs
Licensed Licensed PremisesPremises
Vulnerable Vulnerable PersonsPersons MASHMASH