National Advisory Committee Meeting and Conference · National Society Colonial Dames XVII Century...
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V A V S N A C 68th Annual VA Voluntary Service National Advisory Committee Meeting and Conference April 23-25, 2014 Durham, NC
Transcript of National Advisory Committee Meeting and Conference · National Society Colonial Dames XVII Century...
VAVS
NAC
68th Annual VA Voluntary Service
National AdvisoryCommittee Meeting
and ConferenceApril 23-25, 2014
Durham, NC
TABLE OF CONTENTS Page
MessagefromtheSecretaryofVeteransAffairs 2 MessagefromVISN6NetworkDirector 3
MessagefromDurhamVAMedicalCenterDirector 4
2014VAVSNationalAdvisoryCommittee(NAC)Chairsand ExecutiveCommittee(EC)Members 5
2014VAVSECSub-Committees 5 2014MeetingandConferenceHostandPlanners 6 2014VAVSNationalRepresentativesand DeputyNationalRepresentatives 7
GoalsandObjectives68thVAVSNACAnnualMeetingandConference 13
2014NACRecommendations 14 HotelMap 14 RegistrationandGeneralInformation 15 68thVAVSNACAnnualMeetingandConferenceDailyAgenda 16 Tuesday 16 Wednesday 16 Thursday 17 Friday 19 WorkshopDescriptions 21
AwardRecipients 22
JamesH.ParkeMemorialScholarshipAwardRecipients 23 NACFemaleVolunteeroftheYear 24 NACMaleVolunteeroftheYear 25 VAVoluntaryServiceAwardforExcellence 26 VAVoluntaryServiceAmericanSpiritAwards 27
NotePages 28-42
MESSAGE FROM THE SECRETARY
In1930,PresidentHerbertHoovercreatedtheVeteransAdministrationbyconsolidatingthreeexistentorganizations—theU.S.VeteransBureau,theNationalHomesforDisabledSoldiers,andtheBureauofPensions—intoanorganizationof54hospitals,31,600employees,and4.7millionVeterans,manyofwhomhadservedinWorldWarI,otherswhohadfoughtintheSpanish-AmericanWar,andsomeevenintheCivilWar.Nearly60yearslater,PresidentRonaldReagansignedtheDepartmentofVeteransAffairsActof1988,elevatingtheformeradministrationtoacabinet-levelDepartmentofVeteransAffairs.PresidentReaganexplained,then,thatthe“billgivesthosewhohaveborneAmerica'sbattles,whohavedefendedthebordersoffreedom,whohaveprotectedourNation'ssecurityinwarandinpeace—itgivesthemwhattheyhavedeservedforsolong:aseatatthetableinournationalaffairs.”Saturday,March15,wecelebratethe25thanniversaryofPresidentReagan’sexecutiveaction.Thisyear’scelebrationcoincideswithourongoingcommemorationoftheAmericanCivilWar—themostdivisiveanddevastatingconflictinourNation’shistory.PresidentAbrahamLincoln’schargetoallAmericansin1865hasdefinedAmerica’scovenantwithitsVeterans—“tocarefor[those]whoshallhavebornethebattle,andfor[theirfamiliesandsurvivors].”Today,weoperate151medicalcenters,135communitylivingcenters,103residentialrehabilitationtreatmentprograms,820community-basedoutpatientclinics,300VetCenters,70mobileVetCenters,56benefitsRegionalOffices,and131nationalcemeteries.WekeepfaithwithLincoln’scovenantbyservingthosewhoselifetimesconnectusthroughthecenturies—fromthelastsurvivingchildofaCivilWarVeteran,tothoseoftheSpanish-AmericanWar,tothefamiliesofWorldWarI,tothe“lions”ofourgreatestgeneration,totheyoungestVeteransofourlatestgeneration.Allofourresources—high-qualityandsafehealthcare,disabilitycompensationandpensions,educationandtraining,homemortgages,lifeinsurance,andjobsthatallowthemtorealizetheAmericanDream—arededicatedtohonoringLincoln’schargetoserve,withouthesitationorequivocation,the7percentofAmericans,whohavesafeguardedourwayoflife.Theyhaveearnedourunwaveringcommitmentthroughselflessserviceandimmensesacrifice.ThankstotheleadershipofPresidentObama,thesupportoftheCongress,theadviceandassistanceofVeteransServiceOrganizationsaswellasotherVeteransstakeholders,andthedevotionandadvocacyofour321,000VAemployees,32percentofwhomareVeteransthemselves,wehaveachievedremarkableresultsoverthelast5years.Wecontinuetopursueexcellenceinthisnoblemission.Ourworkisfarfromdone.WemustcontinuetoenvisionfuturerequirementsandensurethatallgenerationsofVeteransreceivethebestpossiblecareandservicesinthedecadesahead.Onthis,our25thanniversaryasacabinet-levelDepartment,IamproudtoservewithallofyouasweachievePresidentObama’svisionfortransformingthisDepartmentintoa21stcenturyorganization.Forallthatyouhavedonetomakethisanniversarypossible,andforallthatwewillcontinuetodotogether,youhavemydeepestrespectandappreciation.
EricK.Shinseki
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2014 VAVS National Advisory Committee (NAC) Chairperson:SeanFoertsch DeputyChairperson:SabrinaC.Clark ActingExecutiveDirector,VHAOfficeofCommunicationsDirector,VoluntaryServiceOffice
2014VAVSNACExecutiveCommittee(EC)
Chairperson:W.G.“Bill”Kilgore,AMVETSVice-Chairperson:RobertHennings,BenevolentandProtectiveOrderofElks
TheAmericanLegion AmericanLegionAuxiliary AmericanRedCross AMVETS AMVETSAuxiliary BenevolentandProtectiveOrderofElks DisabledAmericanVeterans DisabledAmericanVeteransAuxiliary Forty&Eight KnightsofColumbus LadiesAuxiliarytotheVeteransofForeignWarsoftheU.S.,Inc. MarineCorpsLeague MasonicServiceAssociationofNorthAmerica MilitaryOrderoftheCootieoftheU.S. MilitaryOrderofthePurpleHeartoftheU.S.A.,Inc. NationalSocietyofDaughtersoftheAmericanRevolution ParalyzedVeteransofAmerica TheSalvationArmy VeteransofForeignWarsoftheU.S. VietnamVeteransofAmerica,Inc.
ECSub-Committees
Recommendations VolunteeroftheYear RonRolfes,Jr.,Chair W.G.“Bill”Kilgore,Chair PattyPiening RobertHennings GeorgeBraatz JudithMcCombs
Recruitment Membership CharlesGallina,Chair DelTurner,Chair EmilFranz GaryThomas JamesMoss RoscoeButler
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2014 NAC Annual Meeting and Conference Host:DurhamVeteransAffairsMedicalCenter
Durham,NorthCarolina
2014 NAC Annual Meeting and Conference Planners:
SabrinaC.Clark,Director,VoluntaryServiceOffice,VeteransAffairsCentralOffice
LornaHatch,Chief,VAVoluntaryService,VAMaineHealthcareSystem,Togus,ME
RonniMiller,Chief,VoluntaryService,DurhamVAMedicalCenter,Durham,NC
VAVSStaff&NACPlanningCommitteeattheDurhamVAMedicalCenter,Durham,NC
VA Voluntary Service Central Office:
SabrinaC.Clark,DirectorMaryJoMunnelly,LeadStaffAssistant
AshleyBigelow,ProgramSupportAssistantTonyBurtley,VoluntaryServiceSpecialist
ChristineFeeser,ProgramSpecialistTyroneGreen,ProgramAnalyst
GinnyHoover,VoluntaryServiceSpecialistRyanSteinbach,AssistantVSOLiaison/VHA
Registration Staff:
Coordinator-VickiEatmon,VoluntaryServiceSpecialist,CharlesGeorgeVAMedicalCenter,Asheville,NC
GinaPetrino,AdministrativeOfficer,VABostonHealthcareSystem,Boston,MA
Conference Photographer:
LinnieSkidmore,SeniorPhotographer,DurhamVAMedicalCenter,Durham,NC
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2014 VAVS National Advisory Committee Member Organizations
(AsofMarch12,2014)
Service Member Organizations
Organization Name Position NameAmericanEx-PrisonersofWar R MorrisBarker
AmericanGoldStarMothers R JenniferJackman D GeorgianDavis
TheAmericanLegion R VernaL.Jones D RoscoeButler D WarrenGoldstein D JacobGadd
AmericanLegionAuxiliary R Patricia“Pat”Kranzow D RosemarieHauck
AmericanRedCross R JoyceParke D RuthWalters D JulieMyers D JohnShisko D LouisWagnerIII
AMVETS R W.G.“Bill”Kilgore D BerylLove D TonyAltieri D JohnP.Brown,III
AMVETSAuxiliary R PattyA.Piening D LyndaTaylor D MarieRorrio D SylviaRowland
BenevolentandProtectiveOrderofElks R RobertHennings D StewartIsrael D TomJamison D DennisMcAleese
BlindedVeteransAssociation R EdwardEckroth D MichaelDoyle D ThomasZampieri
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Organization Name Position Name
BlueStarMothersofAmerica,Inc. R MarilynSteichen D AnneParker DisabledAmericanVeterans R RonB.Minter D EdwardE.Hartman
DisabledAmericanVeteransAuxiliary R AnnGlende D PatriciaDavis D MelodyWhitaker
FortyandEight R RonRolfes,Jr. D DavidJ.Balduf D HubertBertrand D CharlesErwin D RogerGowen D LeoHoag D BernieSampson
JewishWarVeteransoftheUSA R JeromeBerns
KnightsofColumbus R CharlesH.Gallina D GaryL.Thomas D JamesWeaver
KoreanWarVeteransAssociation R J.D.Randolph D ArthurE.Hills
LadiesAuxiliarytotheVeteransofForeign R JudithMillick WarsoftheU.S.,Inc.
LadiesAuxiliary,MilitaryOrderofthe R OuidaAnnTurnerPurpleHeartoftheU.S.A.,Inc. D TrishA.Rosie
MarineCorpsLeague R EmilA.Franz D PhilRuhmshottel
MarineCorpsLeagueAuxiliary R RosemaryBressler D IndaAdams D NancyCalleja
MasonicServiceAssociationofNorthAmerica R GeorgeO.Braatz D RaymondJ.Vanden Berghe,Sr.
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Organization Name Position Name
MilitaryOrderoftheCootie R TerranceP.“Shorty”Lyons D W.R.“Hutch”Hutchison MilitaryOrderoftheCootieAuxiliary R RebeccaStrauss D JaneChannell D GeraldeanHunter-Vautherot MilitaryOrderofthePurpleHeartof R Del“Bulldog”TurnertheU.S.A.,Inc D GregLutes D SydneyStaton D WilliamWare
NationalSocietyDaughtersoftheAmerican R Marjorie“Margie”S.SheltonRevolution D CynthiaAllen D DeborahCarlson D MaryHines D MarianneHughes D JoyLinn D RaniWaddell
NationalSocietySonsoftheAmerican R LymanR.BrennerRevolution D StanleyA.Evans,Sr. D RichardE.Friberg D DouglasH.Stansberry
ParalyzedVeteransofAmerica R ChristiHillman D RachelWhite
PolishLegionofAmericanVeterans,U.S.A. R AllenKoshgarian
TheSalvationArmy R SueHarfoot D SusanEllis D DianeO’Brien D BrendaR.Herivel D EdelweissDiaz D SandraSmith
SonsoftheAmericanLegion R JeffFrain D ClintBolt D GaryCrokett D BrunoT.Williamson D James“Jimmy”Hunter D StevenTansel D ThomasGlander D ThomasKurk D DouglasMurphy
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Organization Name Position Name
UnitedVoluntaryServices R MaryLee D GeorgeA.Beadles,Jr. D RichardWalters
VeteransofForeignWarsoftheU.S. R WilliamL.Bradshaw D JamesW.Moss
VietnamVeteransofAmerica,Inc. R JudithMcCombs D RogerD.Lewison D KennethRose
WAVESNational R KathrynHare D JoAnneTeel
Associate Service Member Organizations
CatholicWarVeterans R JohnR.Dubay D JoseM.Garcia D SamuelMiller,Jr. D JosephRaimo D SusanReith
CatholicWarVeteransLadies’Auxiliary R ElaineA.Diaczun D ConcettaProvenza
CorporationforNationalandCommunityService R KobyJ.Langley D JoanneNewsome D TheresaLong
FleetReserveAssociation R ChristopherSlawinski D JerryButler D RichardS.McKee GoldStarWivesofAmerica,Inc. R AlmaBirchett D AdaMcArthur D AugustineChapman D AudreyEasterling D CarolynS.Edwards LadiesAuxiliaryoftheFleetReserveAssociation R CecileButler D ValLarsen D RozenaMcVey
LadiesAuxiliary,PolishLegionof R KathyBollAmericanVeterans,U.S.A. D AudreyNewlin
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Organization Name Position Name
NationalLadiesAuxiliary,Jewish R DorothyKatzWarVeteransoftheU.S.A. D MarionE.Friedman D BellaWesterman
NationalSocietyColonialDamesXVIICentury R VirginiaLayman D NancyBarber D BettyFogarty D NaomiMangum D MaryNeumaier
Soldiers’Angels R AnnDavidson D LanceDowd D RickyJohn D MarthaNeyman
UnitedAutoWorkers R JoeAshton D GarryBernath D DarrelMartin D AnitaL.Myers D Kris“Buffalo”Owen D DougTiderington
UnitedDaughtersoftheConfederacy R CharlotteJ.Clinger D SherryDavis D JanetW.Grams
Women’sArmyCorpsVeteransAssociation R AnnaHoffman D IreneCastro
Donor Member Organizations
AirCompassionforVeterans R IveyWest D StephenCraven D EdwardBoyer D JohnW.Hoffman D JamesSmith
TheBowlerstoVeteransLink(BVL),Inc. R ElizabethMontanya
HospitalizedVeteransWritingProject R JerryD.Brown D BillByrnes D PriscillaChansky D DorothyVanHoy
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Organization Name Position Name
TheSilverStarFamiliesofAmerica R DianaCreed-Newton D KathleenLandess
Associate Donor Organizations
N/A
Honorary Members
SonsofAMVETS R William“Bill”Gerry D DanielBriggs D WilliamChiddister D CharlieSummerall
WomenMarinesAssociation R KayCroll D LaurelHull
Goals and Objectives
Thefollowingaregoalsandobjectivesforthe68thAnnualDepartmentofVeteransAffairsVoluntaryService(VAVS)NationalAdvisoryCommittee(NAC)MeetingandConference:
1.ProvidetheVAVSNACanopportunitytoconductitsbusinessinamannerthatassuresachievementofallresponsibilitiesmandatedbyitscharter.
2.ProvideNACorientationtonewlocalandnationalVAVSRepresentativesandDeputiesandnewVAVSstaff.
3.PresenttoallmemberorganizationrepresentativesanoverviewofcurrentandpendingVAVSpoliciesandprocedures.
4.Fosterfullandopencommunicationsamongthememberorganizations,theirrepresentatives,andtheVoluntaryServiceCentralOfficeandfieldstaff.
5.ProvidetheNACmemberorganizationswiththeeducationalandtrainingprogramsdesignedtoshareinformationgearedtowardsimprovingvolunteerprogramswithspecialemphasisonmethodstorecruit,retain,motivate,andrecognizevolunteers.
6.FurnishtheNACmemberorganizationstheopportunitytohearfromVAleadershipconcerningkeyissueswithintheDepartmentofVeteransAffairs.
7.ArrangefortheNACreviewof,andactionon,recommendations.
8.HonorthenationalrecipientoftheJamesH.ParkeMemorialYouthScholarshipAward,Shannon Mathew,studentvolunteerattheMiamiVAHealthcareSystem,Miami,Florida.
9.RecognizeDarlene Laughter,Chief,VoluntaryService,attheCharlesGeorgeVAMedicalCenter,Asheville,NorthCarolinaastherecipientoftheVoluntaryServiceAwardforExcellence.
10.RecognizeAlyce Knaflich,VAVSRepresentative,AMVETS,CharlesGeorgeVAMedicalCenter,Asheville,NorthCarolina,astheVAVSNACFemaleVolunteeroftheYearandJames Fortune,VAVSRepresentative,VeteransofForeignWars,DaytonVAMedicalCenter,Dayton,Ohio,astheVAVSNACMaleVolunteeroftheYear.
11.RecognizethefollowingawardrecipientsfortheAmericanSpiritAwards:Fred Lesinski,RalphH.JohnsonVAMedicalCenter,Charleston,SouthCarolina,forStudentRecruitmentCategoryandDeborah Brookshire,SouthernArizonaVAHealthCareSystem,Tucson,Arizona,forCorporateRecruitmentCategory.
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VAVS NAC 2014 Recommendations
As submitted by the Recommendations Sub-Committee
Recommendations will be handed out and processed at the NAC Business Session.
Hotel Map
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Carolina Ballroom
Triangle Ballroom
Tanglewood
Blowing Rock
Pinehurst
Chimney Rock
Biltmore
Hope
Bellamy
Mendenhall
Smith
Cameron
Reynolds
Pre-ConferenceOuter Banks Coat
RoomRestrooms
Rest
room
s
Business Center
Gift Shop
LobbyMain
EntranceRegistration
Crescent
OfficesRestroomsSauna
Pool
Spa
Exercise Room
Sunning Patio
Bistro in the Park Restaurant
Complimentary Breakfast
and Evening Reception
Crystal Falls
Lounge
TennisCourts
Registration Information
The Durham VA Medical Center, Durham, North Carolinawelcomes you to the
68th Annual VAVS National Advisory Committee Meeting and Conference!
TheRegistrationDeskwillbeopeninthePre-FunctionBareaonthefollowingschedule:
Tuesday,April22-12Noonto4p.m. Wednesday,April23-7a.m.to4p.m. Thursday,April24-8a.m.to5p.m. Friday,April25-8a.m.to12Noon(InformationOnly)
Ifyouhaveanyquestionsorconcernsduringyourvisit,pleaseseeJerryButler,VickiEatmon,GinaPetrino,oroneoftheRegistrationVolunteers.
ManythankstotheleadershipinVISN6andattheDurhamVAMedicalCenter,themembersoftheDurhamVAMedicalCenter’sNACPlanningCommittee,theirVAVSCommittee,andalltheVAVSvolunteersfortheiroutstandingeffortsonthe68thVAVSNationalAdvisoryCommitteeAnnualMeetingandConference.
Thank you!15
Wednesday, April 23 - 9 a.m. to 2 p.m.Pre-Function B
68th VAVS National Advisory Committee Annual Meeting
Daily Agenda
Pre-Meeting Activities
TUESDAY, April 22, 2014
12:00PM-4:00PM REGISTRATION Registry/Pre-FunctionB
4:00PM-6:00PM VAVSSTAFFMEETING ChimneyRock/Biltmore/ Hope/Bellamy/Mendenhall VeteransHistoryProjectAward MonicaMohindra,Head,ProgramCoordinationand Communication,VeteransHistoryProject,LibraryofCongress
WEDNESDAY, April 23, 2014
7:00AM-4:00PM REGISTRATION Registry/Pre-FunctionB 8:00AM-11:30AM EXECUTIVECOMMITTEEMEETING TriangleBallroom
9:00AM-2:00PM HEALTHANDINFORMATIONFAIR Pre-FunctionB 11:30AM-1:00PM LUNCHONYOUROWN
1:00PM-2:30PM NEWREP/DEP&NEWVAVSSTAFFTRAINING Tanglewood/Pinehurst/ BlowingRock Faculty: Nathan Witt, Chief, Voluntary Service, Bay Pines VA Healthcare System, Bay Pines, FL and Colonel Charles H. Gallina, VAVS National Representative, Knights of Columbus
3:00PM-4:30PM OPENFORUM Tanglewood/Pinehurst/ BlowingRock Keynote:Lin Mitchell, FranklinCovey Consultant
7:00PM-9:00PM RECOGNITIONEVENT ChimneyRock Sponsored by: Federated Wholesale
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THURSDAY, April 24, 2014
8:00AM-5:00PM REGISTRATION Registry/Pre-FunctionB
8:30AM-11:30AM BUSINESSSESSION Tanglewood/Pinehurst/ BlowingRock
CalltoOrder Robert Hennings
Invocation Chaplain John Oliver, Chief, Chaplain Service, Durham VA Medical Center
NationalAnthem Chaplain John Oliver, Chief, Chaplain Service, Durham VA Medical Center
PledgeofAllegiance Kathryn Hare, VAVS National Representative, WAVES National Welcome DeAnne M. Seekins, Director, Durham VA Medical Center
Daniel F. Hoffman, FACHE, Network Director, Veterans Integrated Service Network Six, Durham, NC RollCall Robert Hennings
OpeningRemarks andMeetingObjectives Robert Hennings VeteransHealth AdministrationUpdate Sean Foertsch, Acting Executive Director, VHA Office of Communications VACabinetDepartment Darlene Richardson, Historian, Office of Health Systems Communications Status 25thAnniversary
9:45AM–10:00AM BREAK Pre-FunctionB Sponsored by: Disabled American Veterans
HPHomeoftheBrave Katie Bowen, HP Veterans Program Manager, Hewlett Packard; CelebrateVeterans Danielle Zopf, Director of Corporate Responsibility, Boot Campaign Day2014
Update: HomelessInitiative Dr. Roger J. Casey, Director, Education/Dissemination, National Center on Homelessness among Veterans VAVSAwardPresentations Robert Hennings and Sabrina Clark
NACFemaleandMaleVolunteeroftheYear,AmericanSpiritAwards, VAVSAwardforExcellence
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12:00PM PARKELUNCHEON ChimneyRock/Biltmore/ Hope/Bellamy/Mendenhall
Invocation Chaplain John Oliver, Chief, Chaplain Service, Durham VAMC
PledgeofAllegiance Helen Carter, VAVS Deputy Representative, Military Order of the Cootie Auxiliary, Durham VAMC
Pianist Irem Ozay, Music Therapy Intern, Durham VAMC
Lunch
VideoPresentationofAwardWinner
PresentationandAcceptanceofAward
AcceptanceofDonations
1:45PM–3:00PM EDUCATIONALWORKSHOPS
1-7HabitsofHighlyEffectivePeople SmithRoom Ruth Williams, FranklinCovey Associate
2-InnovativeVolunteerAssignments CameronRoom David James, RN; Paula Torti, RN, VAVS Volunteer; Bill McEvoy, VAVS Volunteer; Joseph Dooley, Chief, VAVS, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
3-EngagingStudents,Volunteers,andCongresswiththe ReynoldsRoom VeteransHistoryProject Monica Mohindra, Section Head, Program Coordination and Communication, Veterans History Project, Library of Congress
4-SuccessfulCommunityEngagement Tanglewood/Pinehurst Ryan Steinbach, Assistant VSO Liaison/VHA, VA Central Office
3:00PM–3:15PM BREAK Pre-FunctionB Sponsored by: American Red Cross
3:15PM–4:30PM EDUCATIONALWORKSHOPS
1-7HabitsofHighlyEffectivePeople SmithRoom
2-InnovativeVolunteerAssignments CameronRoom
3-EngagingStudents,Volunteers,andCongresswiththe ReynoldsRoom VeteransHistoryProject 4-SuccessfulCommunityEngagement Tanglewood/Pinehurst DINNERONYOUROWN
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FRIDAY, April 25, 2014
8:00AM–12:00NOON INFORMATION Pre-FunctionB
8:30AM-11:30AM BUSINESSSESSION Tanglewood/Pinehurst/ BlowingRock CalltoOrder Robert Hennings
PledgeofAllegiance Tom Dupree, VAVS Representative, Knights of Columbus, Durham VAMC Sub-CommitteeReports Recommendations Ron Rolfes, Jr., Forty & Eight NACVolunteeroftheYear Robert Hennings, Benevolent and Protective Order of Elks Recruitment Charles Gallina, Knights of Columbus Membership Del “Bulldog” Turner, Military Order of the Purple Heart of the U.S.A., Inc. StandardOperatingProcedures AdHocCommittee Patricia “Pat” Kranzow, American Legion Auxiliary
10:00AM–10:15AM BREAK Pre-FunctionB Sponsored by: Knights of Columbus
VAChaplainsandOurVets Chaplain Michael J. Pollitt, National Director, VA National Chaplain Center
WarriortoSoulMate Chaplain Clyde Angel, Chief, Chaplain Service, and James L. Todd, Chief, Program Voluntary Service, Richard Roudebush VAMC, Indianapolis, IN
VAVoluntaryService Presentation Sabrina C. Clark, Director, VA Voluntary Service Office 69thAnnualNACMeeting &ConferencePresentation JoAnn Chavez, Voluntary Service Specialist, Albuquerque VAMC
ClosingRemarks Robert Hennings ClosingVideo Ginny Hoover, Voluntary Service Specialist, VA Central Office
11:30AM-1:00PM LUNCHONYOUROWN
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1:00PM–2:15PMEDUCATIONALWORKSHOPS
1-7HabitsofHighlyEffectivePeople SmithRoom
2-InnovativeVolunteerAssignments CameronRoom
3-EngagingStudents,Volunteers,andCongresswiththe ReynoldsRoom VeteransHistoryProject 4-SuccessfulCommunityEngagement Tanglewood/Pinehurst
2:15PM–2:30PM BREAK Pre-FunctionB Sponsored by: AMVETS
2:30PM–3:45PM EDUCATIONALWORKSHOPS
1-7HabitsofHighlyEffectivePeople SmithRoom
2-InnovativeVolunteerAssignments CameronRoom
3-EngagingStudents,Volunteers,andCongresswiththe ReynoldsRoom VeteransHistoryProject 4-SuccessfulCommunityEngagement Tanglewood/Pinehurst
6:00PM CLOSINGDINNER ChimneyRock/Biltmore/ Hope/Bellamy/Mendenhall
The group Re-Creation will be performing at the Closing Dinner
Sponsored by: Benevolent and Protective Order of Elks
SATURDAY, APRIL 26, 2014
8:00AM–9:00AM EXECUTIVECOMMITTEECRITIQUE Tanglewood/Pinehurst
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Workshop DescriptionsNew Rep/Dep & New VAVS Staff Training (Only1session,Wednesday,April23,1:00pm-2:30pm)Faculty: Nathan Witt, Chief, Voluntary Service, Bay Pines VA Healthcare System, Bay Pines, FL, and Colonel Charles H. Gallina, VAVS National Representative, Knights of Columbus
ThissessionisdesignedtoprovideorientationfornewVAVSNACRepresentativesandDeputyRepresentatives,andnewVAVSstaff,andwillalsooffercurrentinformationtoseasonedVAVSNACRepresentativesandDeputies.Thelatesttrends,statistics,andrecommendationsinVAVSvolunteeringwillbepresentedanddiscussed.VAVSRepresentativesandDeputyRepresentativesservingonlocalVAVSCommitteescouldalsobenefitandlearnbyattendingthissession.
7 Habits of Highly Effective People Faculty: Ruth Williams, FranklinCovey Associate
Celebrating25yearsofhelpingmillionsofpeoplearoundtheworldimprovetheireffectiveness,thenew7HabitsofHighlyEffectivePeopleSignatureEdition4.0hasbeendevelopedwithanintensefocusonhelpingparticipantsinternalizeandsustain20behaviorsthatwillchangethewayyourteamsworktogether.Morerelevantthanever,thisnewprogramcontainsthetimelessprinciplesyoulovewithnewtools,activities,andvideos.
Innovative Volunteer Assignments Faculty: David James, RN; Paula Torti, RN, VAVS Volunteer; Bill McEvoy, VAVS Volunteer; Joseph Dooley, Chief, VAVS, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
ThissessionwillidentifyvolunteerassignmentsthatmakeadifferenceinthecareandtreatmentofVeteransservedbytheDepartmentofVeteransAffairs.Volunteerprogramsinvolvinghospicecare,corporatevolunteerism,interfacewiththeDepartmentofDefense,RehabilitativeMedicine,volunteerVeteranadvisors,andCommunityLivingCenterswillbepresentedwithaspecialemphasisona“NoVeteranDiesAlone”volunteerinitiativewithHospiceClinicians.
Engaging Students, Volunteers, and Congress with the Veterans History Project Faculty: Monica Mohindra, Section Head, Program Coordination and Communication, Veterans History Project, Library of Congress
Learnaboutthelatestupdates,freeresources,andimaginativecollaborationstoimplementtheVeteransHistoryProject;whetheryou’renewtooralreadyworkingwithVeteransHistoryProject.Thisworkshopwillalsocovertips,tricks,andtoolsofthetradeforconductinginterviews,trainingvolunteerstoconductinterviews,andensuringtheyareincludedattheLibraryofCongress.
Successful Community Engagement Faculty: Ryan Steinbach, Assistant VSO Liaison/VHA, VA Central Office
Thispresentationwillfocusonwhatcommunityengagementis,whyitisimportant,andhowVAVSprogrammanagerscaninitiateandfostersuccessfulcommunityengagement.InformationpresentedwillalsofocusonhowcommunitypartnerscanaccessVAinformationtogainandmaintainagreaterunderstandingofVAandwhereandhowtheycanengageVAtobroadenandstrengthenpartnerships.
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Award Recipients
Honoring: (1)ShannonMathew,StudentVolunteer, MiamiVAHealthcareSystem,Miami,Florida
(2)AlyceKnaflich,VAVSRepresentative,AMVETS, CharlesGeorgeVAMedicalCenter,Asheville,NorthCarolina
(3)JamesFortune,VAVSRepresentative,VeteransofForeignWars, DaytonVAMedicalCenter,Dayton,Ohio
(4)DarleneLaughter,Chief,VoluntaryService, CharlesGeorgeVAMedicalCenter,Asheville,NorthCarolina
(5)FredLesinski,Chief,VoluntaryService, RalphH.JohnsonVAMedicalCenter,Charleston,SouthCarolina
(6)DeborahBrookshire,Chief,VoluntaryService, SouthernArizonaVAHealthCareSystem,Tucson,Arizona
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James H. Parke Memorial Scholarship $20,000 Scholarship Recipient
ShannonMathewMiamiVAHealthcareSystem
Miami,Florida
Shannon Mathew has been a volunteer at the Broward VA OutpatientClinic,partof theMiamiVAHealthcareSystem,since2010. Duringhertime with Physical Medicine and Rehabilitation Service as a VolunteerAssistant, Shannon aided clinicians and Veterans during therapytreatmentsbypreparingdevicesandmodalitiesforthetherapists,helpedtokeepthecliniccleanandorganized,andcontributedtothepatientcareexperiencewithherpositiveandencouraginginteractionswithVeterans.
Described as professional, responsible, and a self-starter, Shannon wassingled out by her supervisors, not only for her exceptional leadershipqualities and initiative, but more importantly for her polite demeanorandthehighlevelofrespectshowedfortheVeteranssheserved.During
her interactions, Shannon displayed a welcoming attitude and was particularly encouraging to Veteranswho demonstrated any indication of emotional distress. She was always empathetic to their needs andcircumstances and continually motivated them with her encouragement and genuine admiration. Herwillingnesstolearn,herdevotiontohelpingothers,andthehumilityinheractionssetShannonapartfromothersandserveasashiningexampleofthevolunteerprogramsherepresents.
Shannon’s experience as a VA Volunteer has made a profound impact on her life. She says, “I havenot only learned from the Veterans themselves, but also from the hands which help guide them inrediscovering the norm. By observing [the physical therapists], I see the support that a hero needs tomend.Iseethemeaningofusingone’sprofessionasawaytogivebacktothosewhoriskedtheirlivesforus. Bywitnessingthis, Idesirenothingmorethantousemyfuturecareerasawaytohelpthoseinneed.”
OftheVeteransthatshesodeeplyrespectsandadmires,Shannonsaysthey“illustratedthemeaningofhealing.Theywereappreciativeoftheassistancetheyweregiven,butIcouldn’thelpbutfeelasthoughIshouldbetheonetofeelindebted.Ivolunteeredforthembecausetheyvolunteeredtheirlifeforme.NomatterhowmanyyearsIvolunteer,Iwillalwaysbeamazedbytheseheroes.”
AdditionalScholarships
SamanthaStamey CincinnatiVAMC $5,000 LilitKazazian VAAnnArborHCS $1,000 KayleeLeeman VABostonHCS $1,000 AnnieSamuel MichaelE.DeBakeyVAMC $1,000 SarahJacobs VAPaloAltoHCS $1,000 NataliaMorales JamesJ.PetersVAMC $1,000
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National Advisory Committee Female Volunteer of the Year
AlyceKnaflichCharlesGeorgeVAMedicalCenter
Asheville,NorthCarolina
Havingservedover1,200hourssinceshestartedvolunteeringin2009,Ms.Knaflichdistinguishedherselfimmediatelyasapersonwhoisfilledwith passion, enthusiasm, and excitement about quality service toVeterans.Sheismotivatedandmotivatesotherswithherdedicationandaccountability. Alyce has been instrumental in helping to design andimplementpolicy,aswellasservingasaliaisononbehalfoftheAMVETSorganization between Veterans and the Charles George VA MedicalCenter(CGVAMC). SheactivelycommunicatestheneedsofthefacilityandotherpertinentinformationaffectingVeterans.
AstheAMVETSVAVSRepresentativefortheCharlesGeorgeVAMedicalCenter,Ms.KnaflichhasfaithfullyattendedallVAVScommitteemeetings
sincegiventhisassignment.ShealsoagreedtoserveontheVAVSExecutiveCommitteewhereshecontinuestoassistinmovingtheVAVSCommitteetoitsgoalsinservicetoVeterans.Ms.KnaflichcoordinatesAMVETS‘BecauseWeCare’DaywithvisitstoourhospitalizedVeteransatbedsidetodistributepersonalcarekitsandafghans,alongwithwarmsmilesandconversationofwellwishes.
InadditiontoherVAVSdutiesattheMedicalCenter,Ms.KnaflichservesastheChairfortheBuncombeCountyVeteransCouncilandtheChairpersonfortheVeteransDayCeremonyprogramfortheMedicalCenter. AsanactivememberoftheMedicalCenter’sParkingCommitteeshehasservedbyofferingrecommendationsto improve and expand Patient Visitor Parking. She has also served on the facility’s“Name that Building”CommitteeandparticipatedintheStrategicPlanningMeetingandtherecentlyheldMentalHealthSummit.Ms. Knaflich participated along with other volunteers in the recently developedTV advertisement of theCGVAMC.Ms.KnaflichandotherkeylocalVeteranservicerepresentativesparticipatedinameetingwiththeUndersecretarysharingpertinentinformationwhileprovidingsolicitedfeedback.
AlyceisawonderfuladvocateforfemaleVeteransattheSteadfastHouseandservesallfemaleVeteransattheCGVAMCbyhelpingthemnavigatethefacilityandescortingthemtoappointments.ShewasalsoresponsibleforthereimplementationoftheWomenVeteransHealthCommittee.Ms.Knaflichloyallyworksspecialeventsincluding Veterans Day Celebration, Christmas gift packing and distribution, National Salute to Veterans,RememberHospitalizedVeteransHotDogCookout,MotorcycleFundRun,MemorialDayandtheWheelchairRodeo.
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National Advisory CommitteeMale Volunteer of the Year
JamesFortuneDaytonVAMedicalCenter
Dayton,OhioMr. Fortune began volunteering at the Dayton VA Medical CenterCampusin2001,becameaVAVSvolunteerin2006,andcurrentlyservesastheVAVSCommitteeRepresntativefortheVFW.Hehasaccumulatedapproximately 25,000 certified volunteer hours, to include beingrecognizedasVolunteeroftheYearfor2012.HisspanofcareattheDaytonVAMedicalCenterincludes,butisnotlimitedto,RehabilitationPrograms,Intensive Care Unit, Hospice, Nursing Home, and all hospital wards toinclude the PsychiatricWard. Specifically, he has prepared dinners forHospiceresidentsandtheirfamilies,andmealsforthehomeless,nursinghome,andmentalhealthresidents.Jimisadoubleamputeewho,asavolunteer,useshisknowledgeandexperiencetohelpotheramputeeswiththeirrehabilitationprocessattheMedicalCenter.Onadailybasis
heworkstoaddressamultitudeofVeteranneedssuchasprovidingfood,helpwithbills,emergencyshelter,furniture,mobilityequipment,medicalneeds,andorchestratingholidaypartiesforVeteransresidingattheMedicalCenter.
Jim has held numerous positions inVeteran Service Organizations:VFW State Chairman forVAVS,VFW ofOhioCharitiesVAVSRepresentative,DisabledAmericanVeterans(District,StateandNationalleveloffices),lifememberoftheAMVETSandAmericanLegion,CEOoftheDaytonNationalCemeteryMemorialCommittee,andmemberoftheAmericanVeteransHeritageCenter(AVHC).Inthelattertwocapacitieshesuccessfullynegotiatedfor5,000linearfeetofironfencingfortheDaytonNationalCemeterytobringituptoNationalShrinestatustoincluderaisingover$60,000,andwasadrivingforceforinitiatingthe3day“PatriotFreedomFestival”MemorialDaycelebrationatthe“soldiershome”historicareaoftheDaytonVACampusattendedbyapproximately6,000peopleayear. TheAVHCsponsored“PatriotFreedomFestival”willenjoyits10thyearhonoringVeteransduringMemorialDay2014!
Mr.Fortune’sservicebeforeself,servicetohiscountryasaVietnamVeteran,5thSpecialForces,FirstSpecialForces Group and unwavering commitment toVeterans health and welfare in general, has garnered himrecognitionatmanylevels,mostsignificantofwhichwastobeinductedintothe“OhioVeteransHallofFame,”Classof2012.
DaytonVA Medical Center Director, Glenn Costie, said of Mr. Fortune that he“has set a goal of teaching,supportingandservinghiscommunityandhasdedicatedhislifetoservingfamily,Veterans,thecommunity,andthestateofOhioandhisNation.Mr.Fortuneisamanofoutstandingleadership,highpersonalethics,deeplyfelthumilityandexemplaryprofessionalintegrity.”
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VA Voluntary Service Award for Excellence
DarleneLaughterCharlesGeorgeVAMedicalCenter
Asheville,NorthCarolinaInherroleasChiefofVoluntaryServiceMs.DarleneLaughtercontinuestolookforinnovativewaystomeetneedsandwishesofVeterans.Thisyear,theresultsachievedbyMs.Laughter’snoteworthyleadershiphavebeenexceptionallyoutstandingandworthyofrecognitionthroughthisaward.
Ms.Laughterexcels intheareaofLeading Changeasevidencedbyherdevelopmentand implementationofseveralstate-of-the-artprogramssuch as the ButterflyWish Program. This program forVeterans servedthroughHospiceandPalliativeCareoffersfinancialsupportthatprovideseach dying Veteran a special wish. In addition, her ability to Build Coalitions hasbeendemonstratedmultipletimesinsuchprojectsasher
direct coordination with the AshevilleTransit Authority to bring the bus route back to the main entranceoftheMedicalCenter,ratherthanatanadjacentstopfurtheraway.Thiscriticalchangeledtoasubstantialimprovementinaccesstothemedicalcenterforpatients,volunteers,families,andstaff,especiallyininclementweather.
Ms.Laughter’sBusiness AcumenhasbeencriticaltothesuccessofthefinancialstatusoftheMedicalCenter.SheactivelysoughtopportunitiestoprovidecostavoidanceforVoluntaryServicesandthisfacility.WithherdevelopmentoftheWheelchairManagementofOutpatientServicesProgram,whichtracksthelocationofloanedwheelchairsandensuresappropriatereturnfortheuseofothers,thefacilityhasnothadtopurchaseanynewwheelchairs.Ms.Laughter’scontinuingdynamicdevelopmentoftheVeteranTransportationNetworkandproactiveuseoffreecommunitytransporthasaidedincostavoidanceforBeneficiaryTravel.TheLodgingforOutpatientServicesprogramwhichprovides lodgingata localhotel,eliminatingunnecessaryhospitalbedusage,isasignatureaccomplishment.
Ms.LaughterdemonstratesCustomer Service ineveryfacetofherremarkable jobperformance. She isthe“face”inthecommunityfortheCharlesGeorgeVAMC,raisingawarenessofthevalueandserviceofVeterans,bridging gaps, building relationships, and connecting people and things. She coordinates and chairs thequarterlymeetingoftheNorthCarolinaDivisionofVeteransAffairsCountyServiceOfficersandservesastheLiaisonforthelocalVAChapterbymanaginglogisticsfortheirmonthlymeetingsandarrangingformonthlyCGVAMCspecialprogrampresentations.
Ms.LaughterservesnotonlyasChiefofVoluntaryServicebutalsoastheVISN6VoluntaryServiceLiaisonandasapreceptorfortheTechnicalCareerFieldInternprogram.ThroughouthercareershehasshownatruecommitmenttoprovidingexcellentserviceforVeterans.
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VA Voluntary ServiceAmerican Spirit Awards
Student Recruitment CategoryFred Lesinski, Ralph H. Johnson VA Medical Center, Charleston, South Carolina
The Ralph H. Johnson VA Medical Center partners with local collegesto recruit much needed volunteers to fill vital volunteer roles at theirfacility. ProgramManagerFredLesinskiworkscloselywithTheCitadel,College of Charleston, Trident Technical College, Medical Universityof South Carolina, Miller Motte College, andVirginia College. Collegesand Universities from outside the state have also provided assistancetoVeterans in Charleston. MostVAVS programs focus on high schoolstudentvolunteers,butbecauseoftheiruniqueabilitytocapitalizeonthelocalcollegepopulationtheyhavebeenabletoexpandthestudentvolunteer program to also include college-age students. VoluntaryServiceStaffworkcloselywithVAemployeestoensurethatthevolunteerexperienceisnotonlybeneficialforthestudentbutalsoprovidesamuchwelcomed “helping hand” to VA staff caring for our Nation’s Heroes.
Workingaroundstudentclassschedules, usingthestudentsasword-of-mouthrecruitersoncampus,andproviding meaningful and interesting assignments with real world and career applications have been keycomponentstotheprogram’ssuccess.
Corporate Recruitment CategoryDeborah Brookshire, Southern Arizona VA Health Care System, Tucson, Arizona
The United Way of Tucson Days of Caring is thecommunity’s single largest volunteer event. Each yearthousands of people from area businesses, schools andcommunity groups lend their time, talents, and energyvolunteering for projects that make a difference in thecommunity. Annually,SouthernArizonaVAHealthCareSystem(SAVAHCS)appliestobeaprojectsite.
The request for assistance attracted a major corporateemployerinsouthernArizona,TucsonElectricPower(TEP).TEPpartneredwiththeSAVAHCSVoluntaryService(VAVS)programtodevelopseveralserviceprojects.Thisresultedinawesomeprojectsthatprovidedmuchneededsupportforbothoutpatientandhospitalizedpopulations,creatednewvolunteeropportunities,andbroughtinsubstantialdonationsforourfacility.Majorprojectsincludeprovidinghomerepairs,clean-up,andyardworkforHomeBasedPrimaryCareVeteransandsupplyingtheSAVAHCSHomelessVeteranHUD/VASHprogramwithnewhouseholdgoodstohelpestablishpermanenthousing. Sincetheir initial involvementin2012,TEPhascontinuedtosupportVeteransintheSAVAHCSHomelessVeteranHUD/VASHprogramwithmonetaryandmaterialdonations.
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New Representative/Deputy Representative and New VAVS Staff TrainingNathan Witt, Chief, Voluntary Service, Bay Pines VA Healthcare System, Bay Pines, FL, and Colonel Charles H. Gallina, VAVS National Representative, Knights of Columbus
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Open Forum
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Veterans Health Administration UpdateSean Foertsch, Acting Executive Director, VHA Communications Office
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25th Anniversary of VA’s Cabinet Department StatusDarlene Richardson, Historian, Office of Health Systems Communications
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Home of the Brave Celebrate Veterans Day 2014 Katie Bowen, Veterans Program Manager, Hewlett Packard;
Danielle Zopf, Director of Corporate Responsibility, Boot Campaign
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NOTES
Update: Homeless InitiativeDr. Roger J. Casey, Director, Education/Dissemination,
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NOTES
7 Habits of Highly Effective People - Ruth Williams, FranklinCovey Associate
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NOTES
Innovative Volunteer AssignmentsDavid James, RN; Paula Torti, RN, VAVS Volunteer; Bill McEvoy, VAVS Volunteer;
Joseph Dooley, Chief, VAVS, Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
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NOTES
Engaging Students, Volunteers, and Congress with the Veterans History ProjectMonica Mohindra, Section Head, Program Coordination and Communication,
Veterans History Project, Library of Congress
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Successful Community Engagement Ryan Steinbach, Assistant VSO Liaison/VHA, VA Central Office
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VA Chaplains and Our VetsChaplain Michael J. Pollitt, National Director, VA National Chaplain Center
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NOTES
Warrior to Soul Mate ProgramChaplain Clyde Angel, Chief, Chaplain Service, and
James L. Todd, Chief, Voluntary Service, Richard Roudebush VAMC, Indianapolis, IN
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VA Voluntary Service PresentationSabrina C. Clark, Director, VA Voluntary Service Office
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