Nails Magazine Career Handbook 2011
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Transcript of Nails Magazine Career Handbook 2011
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2011
career h a n d b o o k
2011
GEAR UP for
your FUTURE
THE GREAT NAIL
TECH CHALLENGE
[36 Challenges to Help You Build Your Business]
EXPANDING
YOUR HORIZONS
STARTING
YOUR CAREER
BUILDING
YOUR BUSINESS
HONING
YOUR SKILLS
naCH11_cover.indd 1naCH11_cover.indd 1 5/12/11 3:31:40 PM5/12/11 3:31:40 PM
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p
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AFTER THE FIRST 24, YOU ASKED FOR MORE.OK. You asked for more. You got more. 48. 72.So, now, here’s even more. More. More. And more Gelish colors on the way.
Gelish® the first brush-in-bottle gel-polish. Starting with the initial 224, onto 48now adding new colors to bring it up to 72. Closing in soon on over 100 gorgeous Gelish
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EMERALD DUST GRAND JEWELS HIGH VOLTAGE TICKLE MY HEART
CHAMPAGNE NEED A TAN MEDIEVAL MADNESS
GLAMOURQUEEN
PINK SMOOTHIE GO GIRL IT’S A LILY TUTTI FRUTTI
TThe new 24 more…now bringing it up to 72 (Winter 2011). Then, Spring will spring with many more...
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24 4872 100
HOT ROD RED UP IN THE BLUE AFTER DARK DIVA ALL ABOUT ME PLUM AND DONE
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Ask your local distributor for genuine Gelish todayMade in the USA
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www.nailsmag.com/fifi/17285
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AVANTE-GARDE 03001
CONTEMPO 03002
DIVA CHIC 03004
ECCENTRIC 03006
METRO 03007
CHEEKY 03008
FOXY 03009
FAB 03010
FLASHING 03011
DASHING 03012
TRENDY 03013
TRIST 03014
POSH 03015
SWANKY 03016
UPTOWN 03017
ALL THE RAGE 03018
VOGUE 03019
FASHIONISTA 03003
SOOO IN 03020
FIERCE 03021
ANGELS 03023
PRECIOUS 03024
LUCSIOUS 03025
SEDUCTIVE 03026
LOVELY 03027
PASSION 03028
KARMA 03029
HALO 03030
DAZZLED 03031
BLING BLING 03032
GLISTENING 03033
TWINKLES 03034
PRINCESS 03035
HOTNESS 03036
PURITY 03037
SWAG 03038
INNOCENCE 03022
PROFESSIONAL FORMULAS PROFESSIONAL RESULTS
38 Artistic Colors
Now Available in 60 Amazing Colors
www.ArtisticNailDesign.comBeverly Hills CA, 90210 USATel: 714. 635. 5110
GLAM 03005
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Celebrity Manicurist Tom Bachik Announces Artistic Nail Design’s Colour Gloss Soak-Off Color Gel
Salon Manicures 21-Days of Lasting Color
JUICED 03059
HOTZY 03058
CRAZED 03057
WHAM 03055
FRENZY 03054
TEASE 03052
DeBLU 03051
MISSTEP 03050
MUSE 03049
SASSY 03049
LA-TI-DA 03047GLOWING 03060
FLY 03056
WITH-IT 03053
CAFFEINE 03040
MOCHA-CHINO 03041
JAVA JAVA 03042
CAFÉ' LATE' 03043
NAKED 03044
GLISTEN 03045
PEACH WHIP 03046
ILLUSION 03039
NEW22 Artistic Colors COLOUR GLOSS SOAK-OFF COLOR GEL
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6 | 2011 NAILS CAREER HANDBOOK
TABLE OF CONTENTS
2011
career h a n d b o o k
2011
GEAR UP for
your FUTURE
THE GREAT NAIL
TECH CHALLENGE
[36 Challenges to Help You Build Your Business]
EXPANDING
YOUR HORIZONS
STARTING
YOUR CAREER
BUILDING
YOUR BUSINESS
HONING
YOUR SKILLS
naCH11_cover.indd 1 5/12/11 3:31:40 PM
COVER LOOKNails: Gina Silvestro, Cranston, R.I.
Photographer: Vu Ong
Model: Jenna Chong, Body Parts Models
HONING YOUR SKILLS From understanding what it means to keep
you and your clients safe to troubleshooting
some of the most frequently asked technical
questions, this section helps you fi ne-tune
your skills.
76 Enhancement Troubleshooter78 Keep It Clean: Sanitation Basics80 Posture Primer
EXPANDING YOUR HORIZONS You’ve got the job and the clients, and now
you want to know how to stay abreast of
the latest and greatest in the nail industry.
This section includes new products from
professional manufacturers and a list
of online resources to help you in your
journey.
84 Start Saving Now for the Future86 Nail Art Studio90 NAILS Online Resources92 Product Spotlight
We at NAILS Magazine strive to help nail technicians become better on many levels. Better at running your business. Better at your technical craft. Better at maintaining sanity in your life. We’ve created this set of challenges to help you push yourself and break through some of your boundaries. We challenge you to get outside of your comfort zone and accept the tasks at hand. Do you accept this challenge? BY TIM CROWLEY, HANNAH LEE, JUDY LESSIN, AND SREE ROY
In addition to our 36 challenges, we’ve also included a special advertising section of 19 great
challenges posed to you from some of the top manufacturers in the professional nail industry.
greatchallenge
Nail Techthe
OPI Products p. 39
China Glaze p. 41
CND p. 43
Young Nails p. 45
ibd p. 47
Seche p. 49
NSI p. 51
Jessica Cosmetics p. 53
Dashing Diva p. 55
Light Elegance p. 57
EZ Flow p. 59
Akzéntz p. 61
T4 Spa p. 63
LeChat p. 65
Bio Sculpture Gel p. 67
King Research p. 69
enVogue p. 71
Tammy Taylor Nails p. 73
Hand & Nail Harmony p. 74
.com Look for the .com icon to dig deeper into these topics via articles on www.nailsmag.com.
2011 NAILS CAREER HANDBOOK | 37
naCH11challenges.indd 37 5/13/11 8:52:41 AM
STARTING YOUR CAREER From passing your state board exam to
understanding diff erent compensation
systems to preparing your resume for an
interview, this section helps you fi gure
out what you need to know when you
are just getting started.
10 21 Tips for Test-Takers12 Know Your Compensation
Options16 The Resume: Selling Yourself18 How to Ace Your Interview
BUILDING YOUR BUSINESS Now that you have a job, you want to
know how you can build your business.
This section shows you how to reach out
to clients and build your clientele.
22 Calling All Clients: Fill Your Chair28 Market Your Services32 Why They Come Back
DEPARTMENTS 8 On My Mind
87 Ad Index
98 Challenge Checklist
SPECIAL SECTION 37 The Great Nail
Tech Challenge
37
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ImproveLacquer
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www.nailsmag.com/fifi/17168
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8 | 2011 NAILS CAREER HANDBOOK
This is such an exciting time to enter the
nail industry. In the summer of 2010,
even if you didn’t yet have a nail career in
mind, you couldn’t help but get excited
about all of the media coverage of “the
two-week manicure,” hybrid gel-polish
colors designed to stay on nails for 14
days without chipping. This sort of new
technology — which we’ll see more and
more of in the future — gets consumers
excited about visiting salons and gives
you, the newly minted nail tech, an
arsenal of innovative products to make
every client happy.
As a new nail tech with a fresh
perspective, you have the advantage of one-upping established techs in your
use of convenience technology. Ten years ago when a client contacted a nail
tech after-hours for a next-day appointment, by the time the tech got back to
the salon and called her back, it would probably be too late. Today, you can
use smart phone, iPad, or Facebook apps (one to try is Schedulicity) to give
yourself and your potential clients access to your appointment book 24-7.
You can “tweet” last-minute openings via Twitter.com. You can also give
clients your cell phone number and let them text you appointment requests.
“Most of my clients I’ve had for many years have my cell phone number
and don’t abuse it. They text me if they’re running late or need to change an
appointment. It’s the way of the future for sure,” says nail tech Dina Cruz of
Bella Capelli Salon in Campbell, Calif.
The NAILS Career Handbook is a great starting place to fi nd out how to
use both new and established technologies to grow your new career. From
online resources to help you prepare for your state board exam to easy nail
art tutorials and of course several pages of professional nail products, we’re
here to get you started off right. I especially urge you to take The Great
Nail Tech Challenge (starting on p. 37), a checklist of business-building
challenges that will keep you motivated throughout your fi rst year. Even
though you’ve completed beauty school, there are plenty of opportunities
for you to keep learning.
Congratulations on your graduation and on your great career choice. And
be sure to visit us at www.nailsmag.com/careerhandbook any time you need
additional inspiration.
USE TECHNOLOGY TO YOUR ADVANTAGE
ON MY MIND
Publisher Cyndy [email protected]
Associate Publisher Michelle [email protected]
Associate Publisher/Editor Hannah [email protected]
Managing Editor Sree [email protected]
Features Editor Judy [email protected]
Senior Editor Tim [email protected]
Editorial Assistant Jennifer [email protected]
Contributing Writers Michelle Pratt, Erin Snyder Dixon
Art Director Danielle [email protected]
Associate Art Director Ajay [email protected]
Graphic Artist Kimberly [email protected]
Production Manager Carla [email protected]
Western Sales ManagerMichelle Mullen, (310) 533-2465
Eastern Sales ManagerMary Baughman, (562) 377-0465
Marketing/eMedia Coordinator Myla [email protected]
Audience Marketing Manager Katie Fillingame
For subscription inquiries: (888) NAILS-44, [email protected]
Send business and editorial correspondence to:3520 Challenger St., Torrance, CA 90503
(310) 533-2400(310) 533-2507 Faxwww.nailsmag.com
Chairman Edward J. BobitCEO/President Ty F. Bobit
Chief Financial Offi cer Richard E. Johnson
A BOBIT BUSINESS MEDIA PUBLICATION
.com Look for the .com symbol throughout the Career Handbook
to dig deeper into specifi c topics via our website.
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nail systems international
“Polish Pro. A name that’s easy
to remember. Results that are
hard to forget.”
Model is wearing Polish Pro Cappuccino
layered with Pink Cashmere.
www.nailsmag.com/fifi/17135
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10 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
PHOTOGRAPHY BY VU ONG
1. Remember, studying for the test begins
on the fi rst day of class. Decide to learn the
material, not simply know it well enough to
pass the test.
2. Don’t delay in taking your exams. Take
them as soon as possible after completing
your coursework when everything is still
fresh in your mind.
3. The National-Interstate Council of
State Boards of Cosmetology (NIC)
provides tests to more than 30 states. Go
to www.nictesting.org/details.htm to see
if your state is one of them. If it is, click on
www.nictesting.org/cand_info.htm to see
sample questions and a link to paid practice
exams, which will give you an idea of what
types of questions will be asked.
4. Check out Milady.com (click on the
“students” tab) to fi nd resources for study
guides. Many state tests use these as the
references for test questions.
5. Review chapters and notes on
sanitation and safety. Also review your
state board’s regulations.
6. Beautytech.com/forums/quiz.php
has questions that may help you. You’ll
also fi nd forums where you can talk to
other techs who may be able to give you
pointers.
7. Take out your old tests from class,
see where you made errors, and review
these sections.
8. Find the Candidate Information
Bulletins (CIB) on the NIC website to
learn how test questions are weighted.
Download and print the practical CIB for
nail techs and study it.
9. Stay positive. You have done the
work, you’ve studied hard, and you’ve
earned the right to take the state
board. Tell yourself that you won’t fail.
A positive outlook will keep your head
clear.
10. To answer a multiple-choice ques-
tion, fi rst cover the choices, next read
the question and determine your answer,
then uncover the choices and search for
your answer.
11. Check and recheck your kit and
materials against your state regulations,
and bring duplicates of items in case of
a mishap.
12. Pay attention to details — if a
question requires you to list steps, make
sure you list them all.
13. If you are using a live model, make
sure her nails and skin are healthy. Off er
to drive your model to and from the
testing site to ensure her participation.
14. Bring a photo ID and a social
security card to the test. (Bring another
government-issued ID if you don’t have
a social security card.)
15. Make sure all your IDs list the same
name. (One may be a married name,
in which case you may need to bring a
marriage certifi cate.)
16. Make sure your transcripts have
been sent from the schools. Make sure
any necessary paperwork is fi lled out
prior to the test.
17. Know the testing times and leave
plenty of time before the test begins to
park, use the restroom, and walk to the
testing room. Bring money for a parking
meter. Consider taking a test run to the
testing site a few days before so you
know exactly where the test will be.
18. Ensure that your payment method is
acceptable.
19. Wear comfortable, professional
clothing, remembering your clean lab
jacket if required by your state. Make
sure your hair is pulled back and away
from your face and that you don’t wear
any dangling jewelry.
20. Don’t load up on caff eine or sugar
before the test. They could make you
jittery and cause anxiety.
21. Relax! You’re ready.
21 TIPS FOR TEST-TAKERS You’ve graduated from nail school! But before you can start working in a salon you have to pass your state board exam. Here are 21tips to prepare you for the big day.
Visit blogs.nailsmag.com/
student to read about other
new grads’ state board
exam experiences.
.com
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King Research 7025 W. Marcia Rd. Milwaukee, WI 53223 800-222-8160 www.barbicide.com
Distinctly blue Barbicide® Disinfectant Liquid is the recognized symbol of superior salon hygiene worldwide. Salon professionals have trusted the
signature blue solution to clean and disinfect their hair and nail implements for decades. Why stop there? Our arsenal of cleaning solutions
includes many disinfecting and sanitizing products with the same industry-known reputation for germ eradication. Join the germ-free movement
today, and be blue in all you do. For the latest salon disinfecting products, tips and educational resources, visit www.barbicide.com today.
Barbicide® Disinfecting Wipes
Barbicide® Bullets Hard Surface
Cleaner & Disinfectant
Barbicide® Hand Sanitizer
Clippercide® Aerosol Spray
Ship-Shape® Spray
Barbicide® Disinfectant Liquid
www.nailsmag.com/fifi/17154
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12 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
Believe it or not, some techs graduate from nail school and immediately open up their own salon. Most, however, wait to get some experience fi rst. If you’re not ready for salon ownership, you can get to work as either an employee or a booth renter. Read on to learn the differences between these types of techs.
A SALON OWNER:• Leases or owns the salon property
• May hire employees, rent out booths, or work solo
• May provide equipment and supplies for employees
• Has discretion over salon decor, marketing, hours of
operation, retail lines
• May provide benefits for employees
AN EMPLOYEE: • Receives a salary and/or commission (plus tips)
• Can be required to work certain hours, follow certain
procedures, adhere to a dress code
• May receive training, performance goals, and evaluations
from the salon owner
• Has payroll taxes withheld from her paycheck
• May receive benefits like vacation and health insurance
A BOOTH RENTER:• Pays a fee (rent) to lease a space in a salon
• Sets her own prices and collects money directly from
her clients
• Determines her own service offerings
• Pays for her own supplies
• Pays her own taxes and insurance
• Does not receive any benefits
*For nail techs and owners of all types
>>>
I am the salon owner/manager 36.2%
I am a booth renter, I pay rent to the
salon and I keep all my service fees. 27.9%
I am a booth renter, I pay rent to the salon
and I keep a percentage of my service fees. 1.6%
I am an employee and I receive a salary. 1.6%
I am an employee and I receive a salary plus
a percentage of my service fees. 2.0%
I am an employee and I receive just a
percentage of my service fees. 11.6%
I am an employee and my compensation is based
on the number of clients I serve. (I receive a higher
commission if I bring in more clients.) 3.9%
Other 15.2%
Source: 2010-2011 NAILS Big Book
KNOW YOUR COMPENSATION OPTIONS
more than $750 14% $150 or less
20.9%
$151-$250 12.4%
$251-$350 13.9%
$351-$450 21.1%
$451-$550 10.9%
$551-$650 9.1%
$651-$750 6.8%
AVERAGE WEEKLY INCOME*
WHICH BEST DESCRIBES YOUR COMPENSATION SYSTEM?
WHICH JOB DESCRIPTION IS RIGHT FOR YOU?
You might prefer to
be an employee if you
enjoy the following:
• Being part of a team
• Receiving training
and feedback
• Relying on a salon
owner to help build
your business
• Bearing less fi nancial
responsibility
You might prefer to be
a booth renter if you
enjoy the following:
• Being your
own boss and
making decisions
independently
• Wearing many hats
• Having the challenge
of building a clientele
For more industry statistics, visit
www.nailsmag.com/market-research..com
Commission rates vary,
though 55.7% is the
average for services.
33.5% of nail techs receive a
commission or other incentive
for selling retail products.
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T 4 is proud to off er the
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NO leaking NO drilling
INSERTInsert SaniSmart® Liner
PLACE Place Jet and fi ll water
SERVICEService your customers with
SaniSmart® disposablefi les and buff ers
SANITIZESimply remove the wet end of the jet, disassemble, and
immerse into concentrated T4® Pediclear disinfectant solution.
DISCARDPull long tab, drain water
then wipe entire basin with disinfectant wipes. Go green
and recycle the liner
S I M P L E S T E P Sfor a disposable, safer service5
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Step 1: Drain dirty water, remove SaniSmart Jet and discard used liner in recycle bin.
Step 2: Take apart SaniSmart jet. Rinse jet parts and basin to remove debris. Wash jet parts with soap or detergent. Rinse jet parts with clean water.
Step 3: Soak jet parts for at least 10 minutes in disinfectant solution. All parts should be immersed in the double concentrated amount of EPA registered/ Hospital Grade disinfectant solution or two-third (2/3) cup or (5.34 oz.) of bleach for each (1) gallon of water.
Step 4: Rinse jet parts with clean water. Put together SaniSmart Jet. Dry basin walls with clean towel then wipe chair’s armrest, entire footrest, and all basin’s surface with dis-infectant wipes. The spa is now clean and ready for the next customer with new liner.
Tip: For faster results, 2 SaniSmart Jets are suggested. While 1 jet is being cleaned by immesing in disinfectant solution, the other jet is being serviced.
The Sanismart System was designed to enhance your sanitation procedures. Salons should still adhere and comply to their state board’s rules and regulations.
PatentsPending
Step 1: SaniSmart jet should be disinfected with above steps (2 & 3) and soak overnight. Used disinfectant solution should be changed with new solution in every working days.
Step 2: Rinse basin to remove all debris, wash basin with soap or detergent, then rinse again with water.
Step 3: Dry basin with clean towel. Wipe with disinfectant wipes on chair’s armrest, entire footrest, and entire basin surface. Spa is ready for next day.
C L E A N I N G : After Each Customer
C L E A N I N G : Bi-Weekly
www.nailsmag.com/fifi/17189
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14 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
USING THESE WORKSHEETS The big question: Will I make more money as a booth renter
or an employee? It may seem at first glance that you will earn
more as a booth renter — after all isn’t it better to receive
100% of your service fees without someone else taking a cut?
But when you calculate the overhead a booth renter faces
(she has to pay rent, buy her own supplies, and buy her own
insurance), you’ll find the initial numbers are deceiving. Use
the worksheets on the right to estimate your true take-home
pay as either an employee or a booth renter. Consult a financial
advisor for more details and help with your personal situation.
RESOURCES: Want more tax info? You can download the following publications from the IRS website at www.irs.gov/formspubs/index.html or call (800) 829-3676.
> Publication 1779, Independent Contractor or Employee Brochure
> Publication 531, Reporting Tip Income
> Form SS-8, Determination of Worker Status
Line 1. Annual gross income _______ (salary, service and retail commission, and tips)
ANNUAL EXPENSESLine 2. FICA (social security and Medicare taxes) (5.65% of line 1) _______
Line 3. Estimated federal and state income tax (15% of line 1*) _______
Line 4. Cost for tools not provided by employer _______
Line 5. Total of lines 2-4 _______
Line 6. Annual take-home pay _______ (subtract line 5 from line 1)
Line 1. Annual gross income _______ (gross service and retail
income and tips)
ANNUAL EXPENSES
Line 2. Space rental _______
Line 3. Tools, supplies,
cost of retail product _______
Line 4. Phone _______
Line 5. Liability insurance _______
Line 6. Marketing and advertising _______
Line 7. Misc. expenses (accountant,
mileage, bank fees, etc.) _______
Line 8. Total of lines 2-7 _______
Line 9. Adjusted gross income
(subtract line 8 from line 1) _______
Line 10. SECA (self-employment
contributions tax) (13.3% of line 9) _______
Line 11. Estimated federal and state tax
(15% of line 9*) _______
Line 12. Total of lines 10-11 _______
Line 13. Annual take-home pay _______ (subtract line 12 from line 9)
*This is just an estimate. The actual amount will vary depending on your tax bracket.
This rate applies only to the 2011 tax year. Ordinarily the rate is 7.65% for FICA and 15.3% for SECA.
HOW TO ESTIMATE YOUR TRUE INCOME FOR AN EMPLOYEE:
FOR A BOOTH RENTER:
Learn the difference between a booth
renter and an independent contractor.
Go to www.nailsmag.com/classification.
.com
ILLUSTRATION BY DON OEHL
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16 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
To bring my dedication and enthusiasm for nails to a full-service salon environment that emphasizes team
spirit, customer service, sanitation, mentoring of employees, and continuing education.
Cahokia Vocational College (March 2011-July 2011) Won 2nd place in area student competition for
acrylics category. Coursework includes pink-and-whites, light massage, foot reflexology, and public
health issues. Business courses include accounting and business management.
Will take Illinois state license exam in August 2011.
Bellevue High School (June 2007) Received block “B” for achievement in extracurricular activities
(girls’ softball and field hockey). Coursework included typing, computer science, and spreadsheets.
Organized accounts for sales of baked goods, caps, and T-shirts for team activities. Field hockey team
went to state championship games.
The High Road to Education, Omaha, Neb. (August 2011)
Premiere Orlando International Beauty Event (June 2011)
Do Your Own Nail Competition, Madison, Wis. (May 2011)
Ken Kassidy’s Business Management Class, Long Beach, Calif. (July 2010)
NAILS Magazine subscriber (January 2009 to present)
Receptionist, Shear Delight Salon, Bellevue, Ill. (September 2008 to present)
Duties include answering telephone, making appointments, making beverages, maintaining appearance of
waiting area, greeting customers with offers of cucumber water and magazines, communication between
stylists and customers when necessary.
Hostess, Country Style restaurant, Bellevue, Ill. (June 2004 to September 2008)
Duties included greeting customers, settling them at their tables, providing beverage service until server
arrives, providing support for server.
Mary Smith, Shear Delight Salon, Bellevue Ill. 618-331-5566
Irene Jones, teacher, Cahokia Vocational College, Cahokia, Ill. 618-334-2222
John Brown, youth group leader, Bellevue, Ill. 618-332-7777
Visits with church youth group to area nursing homes to visit with residents; represented area youth at
synod conference. Personal interests include camping and playing piano.
CAREER GOAL
EDUCATION
CONTINUING EDUCATION
WORK EXPERIENCE
COMMUNITY SERVICE & ACTIVITIES
REFERENCES
THE RESUME: SELLING YOURSELF Your resume plays a big part in how potential employers view you. Even if you’re fresh out of school with no previous work experience, you can still put together a good resume. Here we show you how to create a crisp, organized resume that’ll best highlight your skills and potential.
SAMPLE RESUME
tion for
d public
Make sure your resume is organized logically and typed neatly. Ask a friend to check for spelling errors. Plain white paper is fine.
Be sure to give current con-tact information. Callers should be able to leave a message at any phone number you provide. Your contact information is your vital link to prospective employers, so be accessible. Make sure your outgoing message on your voice-mail and e-mail address convey a professional image.
State what you have to offer. Salon owners and managers aren’t just looking for experience. They want to see enthusiasm and potential.
Give the name and address of your cosmetology school, your license number, or when you expect to take your board exams. List the main subjects your courses covered.
List competitions you have entered, even if you didn’t place. It shows you are active in the industry. Include trade-related events you’ve attended such as shows, panel discussions, and continuing education courses. List any trade publications you read.
Include jobs not in the beauty industry. Emphasize the aspects of previous employment that apply to the nail industry — such as greeting customers, providing good customer service, and communication. Include the dates of previous employment and names and phone numbers of supervisors.
Including information about your extra-curricular activities is a personal decision. Some potential employers like to get a larger sense of you as a person.
List three people who can vouch for your dependability and work habits. If you don’t have a previous employer who can be your reference, ask a teacher or mentor. Make sure your references agree to be listed on your resume.
tivities
sheets.
y team
f
1234 Elm St., Bellevue, Ill. 62206 | cell: 618-555-6789 | [email protected]
AMY STANTON
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www.nailsmag.com/fifi/17109
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18 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
NAHB11jandafp.indd 1 5/3/11 11:42:41 AM
DRESS THE PART1. Look neat and professional. Your
clothes should be clean and spotless,
your shoes polished, and your jewelry
minimal. Don’t show up to an interview
wearing jeans, a too-short skirt, a
low-cut blouse, dirty or smelly clothes,
or anything else that could give off a
sloppy fi rst impression.
2. Gear your look to the salon’s look. If
it’s young and hip, it’s OK to dress more
on the trendy side — keeping in mind
that employers are trying to gauge
the type of impression you’d make
on clients. When in doubt, go more
conservative.
3. Have impeccable nails, hair, and
A portfolio with pictures of your work
should show your skills while also
letting the potential employer know you
are organized. Purchase a simple binder
from an office supply store, making
sure to have plastic sheet covers, and
include the following:
> A nice photo of a full set of acrylic
pink-and-whites. It’s one of the most
basic services and most employers
PUTTING TOGETHER YOUR PORTFOLIO
HOW TO ACE YOUR INTERVIEW
makeup, but don’t go over the top. Keep
your look natural and subdued.
4. Accessorize well, but not to the
extreme. Wear small earrings and feel
free to bring a neutral-toned purse (with
room for a notepad and pen for writing
down any follow-up information).
WHERE TO LOOK 1. Surf the web for online classifi eds.
Some great sites to start your search
include:
> www.behindthechair.com/jobs/start.
aspx
> www.beautytech.com/forums
(scroll down to classifi ed ads, then
employment classifi eds)
> www.craigslist.org (go to your city’s
page, then navigate to jobs — salon/
spa/fi tness)
> www.probeauty.org/careers
2. Check with your school to see if it
off ers job-placement assistance.
3. Ask distributors, teachers, product
educators, and established nail techs if
they know of salons hiring new techs.
4. Look for salons where you’d like to
work and approach the owner to fi nd
out whether the salon is hiring.
5. Go to trade shows, networking
events, job fairs, and other industry
events armed with resumes and your
portfolio.
will appreciate your skills in this
department.
> A shot of toes. If you’re proficient
in gels, then a photo of some nice gel
toes, Rock Star toes, or other decorative
toenails will be sure to impress.
> If you have a creative side, include
up to five photos of your nail art. Even
if you don’t plan on selling nail art as
a service, it still shows the potential
employer you are passionate about nails.
> Photos of any other nail specialties
(wraps, Minx nail coatings, party nails,
etc.).
> A copy of your license and any
other accreditations or certificates
you’ve earned (like completion of
manufacturer courses, first-aid classes,
or beauty school nail competition
placements). >>>
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www.nailsmag.com/fifi/17267
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20 | 2011 NAILS CAREER HANDBOOK
STARTING YOUR CAREER
NA0611nubarvoicefp.indd 1 4/19/11 4:15:07 PM
be fl exible and open to the needs of the
salon, but forthright about your own
limitations. If you have to be limited
on certain days, try to off er more time
elsewhere on the schedule.
pany compensates, but to wait until the
second interview to discuss how much
(see page 14 for information on diff er-
ent compensation systems).
12. When discussing work hours, try to
1. Be sure to arrive a little before the
appointment. It’s always better to wait
outside and take a minute to compose
yourself than it is to rush when you’re
running late. Try to give yourself plenty
of time for traffi c.
2. Don’t chew gum, play with your
hair, bite your nails, or fi dget. And do
not dress casually, eg. jeans or provoca-
tive clothes. At a minimum, adhere to a
smart, casual attire.
3. Shake hands with people and look
them in the eye. It shows confi dence
and openness.
4. In the interview, relax, but use
your best manners. Remember to just
breathe when you feel nervous.
5. Discuss what you have to off er the
salon, such as energy and a fresh per-
spective.
6. Research the salon at which you are
applying by perusing its website, online
reviews, etc. Discuss various aspects of
the salon with the person interviewing
you, as that knowledge is an expression
of interest and sincerity.
7. Keep the conversation professional,
upbeat, and to-the-point. Don’t ramble
and don’t criticize teachers or previous
employers. Do not discuss any personal
issues or political/religious views.
8. Be prepared to let the salon owner
know why you left your previous job or
career. If you left on less-than-optimal
terms, cast the situation in a positive
light, such as: It wasn’t the right place for
me, or I needed more support to grow.
9. If you have to do nails during the
interview, make sure your tools and
products are neat and in a professional-
looking toolbox. (If you have to bring a
model, she should look as professional
as you do.)
10. Be prepared to discuss your career
goals and expectations for this job,
such as mentoring or continuing edu-
cation. It is okay to ask what the work
environment at the salon or spa is like
and what type of products are used
and retailed.
11. Don’t appear to be only interested
in the money. Most owners feel it is ac-
ceptable to inquire about how the com-
DURING THE INTERVIEW
HOW YOU’LL KNOW IF IT’S A GOOD FITThink about the advantages and disadvantages of diff erent salon work environments.
COMMON INTERVIEW QUESTIONSBe prepared to answer more than just “yes” or “no” questions. Practice your
responses to these interview questions by role-playing with classmates or a friend.
> What service do you fi nd the most
enjoyable to do? Which is the least?
> How will you market yourself and
draw in your clientele?
> Why is it important to get manicures
and pedicures?
> How personable are you with your
clients?
> What will your reaction be if a client
says she doesn’t like your work and
wants a refund?
> Are you willing to promote others in
the salon and how?
> If you were experiencing a confl ict
with a fellow employee, how would
you handle the situation?
> What are the possible consequences
of using dirty implements?
> What are your strengths and
weaknesses?
> How long does it take you to do a
full set of gel? What about a full set
of acrylic?
WHAT TO BRING 1. Research (be prepared to tell the salon owner or hiring manager
why you are a good fi t with the salon).
2. Resume (see page 16 for tips on putting your resume together).
3. Portfolio (see “Putting Together Your Portfolio”).
4. Pens and a notepad.
5. Check before the interview to see if you should bring
a model and product to demonstrate your skills.
6. Your best attitude and energy.
Other nail techs to learn from; coworkers who share your passion for nails; coworkers to handle clients when you are sick or out
Stylists and estheticians to get referrals from; other clients to draw from
Usually charge higher prices; quiet, spa-like atmosphere, more coworkers to get referrals from
No stylists or estheticians to get referrals from
No one to network with or ask questions; nails might not be a priority
Most spas don’t offer nail enhancements; nails might not be a priority
NAILS-ONLY
ADVANTAGES DISADVANTAGES
SPA
FULL-SERVICE
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22 | 2011 NAILS CAREER HANDBOOK
BUILDING YOUR BUSINESS
4
(like a paraffi n dip) if a client must wait.
9. Set professional, fi nancial, and
personal goals. Write them down, set
time aside weekly to complete them,
then cross them off your list.
10. Track your progress. Create a digital
spreadsheet or physical notebook with
your daily, weekly, monthly, and annual
goals. Set aside time each day to keep on
top of it. Try Michael Cole’s Jump Journal,
available at www.salondev.com.
You’ve graduated from school, secured a job in a great salon, and now you need those clients. According to successful industry veterans, you can fi ll your book in six months. Here are 67 ways to do just that.
CALLING ALL CLIENTS!( 67 WAYS TO FILL YOUR CHAIR IN 6 MONTHS)
>>>
1. Make sure your nails look beautiful.
You should be your own best
advertisement. If you have a specialty
(pink-and-whites, nail art) wear it on
your own nails.
2. Look professional. No one’s saying you
should wear a suit — but wear clean,
pressed, tailored comfortable clothes.
Dress to the salon’s image.
3. Develop an elevator speech. This is
your 30 second intro, explaining who
you are, what you do, where you work,
and one interesting fact potential clients
will remember you by.
4. Create a recognizable brand. Have a
logo professionally designed and use it
on everything.
5. Get to a mentor. Find an experienced
tech (maybe in your salon) who can
show you the ropes. Find help for
specifi c questions online. Educational
books, CDs, and DVDs are also
available: one to try is Building a Nail
Department, available for $39 at www.
summitsalon.com.
6. Watch your language. “Colorful”
language is best left out of the salon.
Never gossip about clients.
7. Get business cards. Order
professional cards that include the
salon name, address, phone number,
website, and your name and title. Put a
referral off er on the back.
8. Be on time. If you’re running late, call
or text the client, if possible, apologize,
and off er a small complimentary service
START WITH YOU
12
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IMAGINE A PLACE WHERE YOU
CAN OV E R S E E YOUR BUSINESS
FROM ANYWHERE
NOW STEP INSIDE WITH
REMOTE
ACCESS
www.nailsmag.com/fifi/17287
BUILDING YOUR BUSINESS
24 | 2011 NAILS CAREER HANDBOOK
attendants, bank tellers, realtors, and
jewelry or makeup counter salespeople.
19. Start an e-newsletter. Use this
to announce your latest services
and off er promotional discounts.
ConstantContact.com and RatePoint.
com are two popular choices.
20. Leave an extra tip for the waitress.
Along with the cash tip, leave a gift
certifi cate for $10 or $20 toward services
with you. Include an expiration date of no
more than 60 days out. Leave a couple
for the server/bartender to hand out.
21. Do some wedding prep. Get friendly
with bridal salons, photographers, fl ower
shops, and wedding planners for referrals.
Also, rent a booth at a bridal show to
reach new clients.
22. Branch out. If your salon doesn’t do
hair, trade business cards with hair salons
that don’t do nails.
23. Make gift certifi cates available
online. Work with your web designer
or www.spaemergency.com on this
convenient service for clients.
24. Use your retail items wisely. Put
stickers with the salon name and phone
number on all retail items. Personalize
retail bags with the salon name.
25. Get involved in your community.
Local charities, sporting programs, and
local government and school events,
directories, and brochures off er great
exposure — often in exchange for a small
donation.
26. Set up a referral arrangement.
Contact neighboring businesses to see if
they will give their customers your card.
27. Promote, promote, promote. Step out
of your salon to promote your business.
Hand out fl yers and consider paid
advertising online or elsewhere.
GET THE WORD OUT
11. Shamelessly self-promote. Join a local
networking group and do a demo at one
of the meetings. Key chains, pens, or nail
fi les with your salon name on them make
great gifts.
12. Always carry your business cards.
Don’t leave home without them.
13. No marketing works as well as
one-on-one contact. Advertising gets
your name out there, but most clients
come to the salon through personal
invitation and referrals.
14. Start with family and friends. Give
free pedicures, gel polish manicures,
and full sets to your family and friends:
they will market for you, and they will be
honest with you about your work and
how it can be improved.
15. Have a website. If you don’t know
where to start, ask a friend who has some
web design experience. Make sure to
include your bio, salon address, hours
of operation, service descriptions and
pricing, and salon and service photos.
Also get a free professional Facebook
page and post promotions, specials, and
last-minute openings. You can even off er
online scheduling though the Schedulicity
Facebook app.
16. Stop in at all the businesses near
your salon. Introduce yourself and off er a
special price to the employees. Drop off
gift bags with salon info and samples.
17. Work together. Barter services with
other stylists in your salon. Help to
promote each other and keep business in
your salon.
18. Give a free full set and business cards
to people in the public eye. In exchange
they should give out your card whenever
someone comments on their nails. Good
candidates for this arrangement are fl ight
25
15
11
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www.nailsmag.com/fifi/17255
2011 NAILS CAREER HANDBOOK | 25
28. Make a good fi rst impression. Greet
clients as they walk in the door. Make sure
they see a clean, organized salon.
29. Be prepared. Always be ready before
the client walks in.
30. Keep the music down. Unless it’s part
of your salon theme, don’t have a TV or
radio dominating the salon atmosphere.
31. Don’t speak poorly of other salons or
techs. You can listen and empathize, but
don’t add your own criticism.
32. Stay off the phone. Take care of clients
who call, but keep the personal calls and
texts for personal time.
33. Act as if every client is your only client.
Give her your full attention.
34. Off er the client a drink. Tea, water,
coff ee, and juice are great options.
35. Find out your clients’ nail history. Off er
services that best suit their lifestyle.
36. Keep your door open. An open door
and a “Walk-ins Welcome” sign is very
inviting. Be at the salon even when you
don’t have scheduled clients.
37. Off er more than the price. When you
receive a price inquiry, sell the service. Say,
“For a pink-and-white full set, we charge
$50, and that includes...”
38. Keep your personal life personal. It’s
OK to answer questions when asked, but
steer the conversation away from you.
39. Watch your words. Instead of
saying, “No, that won’t work,” say, “That
appointment has been taken.” Then off er
an alternative.
40. Off er standing appointments. If a
client can’t do a standing appointment,
make sure to at least book her next
appointment.
41. Confi rm appointments 48 hours
before the appointment time. This way if
your client reschedules, you still have time
to fi ll the opening.
42. Be reliable. Especially when you are
building new client relationships, you need
to let them
know they can
depend on you.
43. Keep it neat. Make sure your table is
clean and the client sees that you disinfect
your implements.
44. Make your table an oasis. Products
should smell, feel, and look good.
45. Be unique. Come up with unique
signature services (like a Mojito Manicure)
that your clients can’t get anywhere else.
46. Encourage them to test products.
Display “try me” bottles of retail products
on your table.
47. Use convenience technology. Off er
online booking so clients can book
appointments at all hours. Look for
smart phone scheduling apps. Also allow
clients to text their appointment requests
to you.
48. Don’t ignore the other half. Create
services that invite men into the salon.
49. Show them what you have to off er.
Keep retail displays organized and well-
stocked.
50. Put a white board near the salon
entrance. Update it daily with the services
and times you’re available.
51. Schedule clients back to back. That
way they’ll see other people in your chair.
52. Decorate your front window. Promote
services with attention-getting window
displays.
53. Pay attention to the details. Notice
special needs and subtly try to make a
client’s visit easier.
MASTER YOUR ETIQUETTE
MAKE THE SALON A WELCOMING PLACE
36
43 45
41
>>>
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by how fresh your salon air is from the moment they walk in!
FREE3-wheel cart
for portability and an
extra machine-washable filter
CLEAN AIR MADE SIMPLE
when you mention
this ad.
NABBK09aerovexthrd.indd 1 10/29/09 11:07:02 AM
www.nailsmag.com/fifi/17212
BUILDING YOUR BUSINESS
26 | 2011 NAILS CAREER HANDBOOK
NA0611expressionfp.indd 1 4/26/11 2:52:51 PM
63. Educate yourself. Read trade
magazines, attend trade shows, and take
continuing education.
64. Take copious notes. Keep client cards
to help you track allergies, nail issues, and
contact information. Write down colors
they like so you can remember next time.
65. Show off . Display your education
certifi cates, plaques, trophies, and press
coverage in visible areas.
66. Niche marketing. Figure out what
you’re best at (enhancements, Minx nail
coatings, pedicures, etc.) and create a
name for yourself in your area for this type
of service.
67. Know about diseases and disorders of
the natural nail. Be able to give advice on
treatment, and know where to refer clients
for help. Have a list of specialists who you
trust — dermatologists, podiatrists, etc.
54. Off er only what they can handle. If
you give away full sets, make sure the
person’s lifestyle can accommodate fi ll
appointments.
55. Educate your clients. During the fi rst
appointment, tell clients what steps you
are taking in each service and why. Let
them see how serious you are about nail
care and helping them maintain beautiful,
healthy nails.
56. Develop a client recovery system.
Think of a way to recapture clients you
haven’t seen for a while. Set aside time and
send them a note with an off er to get them
back in with you.
57. Enlist the team. Get the receptionist,
owner, and employees on board to create
a unique, consistent salon atmosphere.
58. Give a “commitment card” to every
new client. This is a small card that lists
your commitment to the client on one
side, and her commitment to you and her
nails on the other.
59. Be available. When you are building
your clientele, it’s important to be at the
salon during hours that are convenient to
the client.
60. Send cards to your clients. At the
holidays, on their birthdays, and for
referrals, send cards thanking them for
their loyalty. If you want to, include a
coupon for a discounted service.
61. Say thanks. Send thank-you notes to
new clients to show your appreciation for
their business.
62. New client call backs. Call new clients
within a few days, inquire about their
service, ask for feedback, thank them for
coming in, and tell them you look forward
to seeing them again soon.
HAVE A BONDING EXPERIENCE
KEEP LEARNING
57
63
65
66
61
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28 | 2011 NAILS CAREER HANDBOOK
BUILDING YOUR BUSINESS
> Client referrals: There’s no greater
feeling than new clients coming to you
because a current client referred them.
Return the favor by developing a client
referral program. It can be as detailed
as setting up a punch-card system or
as simple as telling clients about it. If a
client refers a certain amount of new
clients to you, give her a discount off her
next service.
> Physician referrals: Nail techs
should never diagnose a nail problem
on a client. If you notice a problem
bring it up and stress the importance of
medical care. Your clients are more apt
to follow your advice if you recommend
a local physician who specializes in nail
care. Ask friends, family, and clients for
doctor recommendations, then set up
interviews with them.
> Business referrals: Establish
relationships with local businesses,
especially if you have something in
common with them. For example, if you
tend to cater to young, city girls, establish
a referral system with a boutique they
frequent. Place business cards in their
boutique and return the favor by placing
their cards in your salon.
> Create a business website. If you
can’t pay someone to design your website,
enlist the help of tech-savvy friends. They
can either give you a discount, or you can
trade out your services for theirs.
> Get all Googled. Type in “nails” and
your city name in Google or another
search engine. What is the fi rst thing that
comes up as a hit? What comes up on
the right-hand “sponsored” side? Is it your
salon’s name? If not, get your name at the
top of the heap. Make sure your website
is “Google-search” friendly and consider
sponsoring the search for your area.
For more on search engine
optimization, go to
www.nailsmag.com/seo.
> Make some face time. Twitter.com
and Facebook.com allow for professional
networking. Create a page and use it for
all you can, including posting monthly
discounts as bulletins.
For more on this topic,
go to www.nailsmag.com/
socialnetworkingfortechs.
> Speak up. Many regional news
outlets have “discussion” options for their
stories. Visit these discussion boards
often, especially ones related to beauty;
not only can you see how the latest
trends are being received, but you can
also stay active in discussions and sign
every message with your name and salon
contact info. >>>
You have a job. That’s a major accomplishment! Now make sure you have eye-catching promotional materials to lure clients to your table.
> Figure out how you want your
card to look. Do you want it to work as
a mini-brochure or be minimalistic in its
message? Take your target clientele into
account and cater to them.
> Focus on what you do best. If you
have a specialty be sure to list it on your
card. If there isn’t one particular service
that makes your offerings different from
others, you can emphasize things like
“expertise,” “personal service,” or “full
service.” Or you may want to emphasize
your commitment to sanitation.
> Include vital information. All
business cards should include your name,
salon name, complete address with zip
code, phone number (with area code!),
website, and e-mail address.
> Don’t list every service you offer. If
you do, your card will become crowded
and hard to read. Leave space around
information so it stands out and organize
it neatly so it’s easy to understand.
> Use the back of your card as an
appointment reminder. It’s also a good
spot to mention your cancellation policy.
Consider including a mini-map if your
location is hard to find.
> Get your cards professionally
designed and printed. Two good printing
options are Vistaprint.com and Gotprint.
com, both of which have budget-friendly
prices.
MARKET YOUR SERVICES
BUSINESS CARDS
A FEW GOOD REFERRALS
GET ON THE NET
.com
.com
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www.akzentz.com
COPYRIGHT © HAIGH INDUSTRIES INC.
24 Luxurious coloursGel that is easily applied like polish
Soaks off in 10 minutes
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CLASSIC GELS | SOAK OFF GELS | SOAK OFF COLOURS
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30 | 2011 NAILS CAREER HANDBOOK
BUILDING YOUR BUSINESS
NAHB11lechatfp.indd 1 5/4/11 2:09:51 PM
designs. If you normally work with
a hairdresser and makeup artist and
rent the booth together, you’ll save on
rental fees.
9. Sleep on it. If you’re near a hotel or
motel, make extra copies of your price
list and brochure and ask the front desk
to keep them on hand for guests who
are looking for a nail tech.
10. Wear it. Of course you’re already
wearing a beautiful set of your own
nails. But what about the rest of you?
Instead of being a walking billboard
for your favorite sports team, be your
own walking billboard. Have T-shirts
made with your logo and website on
them. Wear them to casual community
events (like PTA meetings or watching
a parade).
1. Sign up your salon. Place signs on
your salon’s window advertising your
services. Or, set up creative window
displays to help draw clients into the
salon.
2. Pound the pavement. Make fliers
talking about your services and place
them under windshield wipers at busy
malls or high school functions (like
football games). You should check the
lot owner’s solicitation policies first.
3. Get schooled. Many campuses
have community bulletin boards that
allow free posting. Place fliers about
your salon on every board possible.
This is great especially during formals
and prom season.
4. Be a chambermaid. Find out
what benefits your local chamber
of commerce offers its members.
Chambers will often list businesses in
a member directory and/or provide
networking opportunities.
5. Join the welcome wagon.
Welcome new community residents to
the area with a gift certificate for your
services. You can likely purchase the
names from the chamber of commerce
or go through a third-party service that
sends out its own welcome packets, like
Moving Targets (www.movingtargets.
com) and Our Town America (www.
ourtownamerica.com).
6. Be high profile. Offer free or
discounted nail services to clients
who work in jobs where their hands
are high profile and often at the center
of attention, like store cashiers, flight
attendants, and bank tellers. Others are
bound to notice if they have a beautiful
set of pink-and-whites.
7. Give back. If people see you care
about the community, they’ll not only
notice your awesome set of glitter nails
as you pick up trash with the highway
beautification project, but they’ll also
be more willing to spend their money
at your salon.
8. Find wedded bliss. Most cities
have a few wedding expos each year.
If it’s in your budget, consider renting
a booth to show off your wedding-day
GET THE WORD OUT ON YOUR BUSINESS
3
8
10
5
1 2
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32 | 2011 NAILS CAREER HANDBOOK
BUILDING YOUR BUSINESS
What is it about a professional manicure that gets a client hooked? NAILS asked some satisfi ed salon clients to recount their fi rst experience getting their nails done. Turns out, the reason they return often has as much to do with the tech as with the service itself.
Client: Carol TracheNail Tech: Linda TabellaSalon: Melanie & Company Salon SpaLocation: Palm Beach Gardens, Fla.
The fi rst thing I notice is someone’s
hands, and mine are usually pretty
unsightly. Working in the garden and
playing with my artist paints are not
exactly helpful to my nails either. So
you can imagine how excited I was to
have my fi rst professional manicure.
My experience was a delightful
one! I was pampered and fussed
over and felt very special. I loved the bonus paraffi n dip that made my hands almost
as smooth as a new baby’s bottom. When the last coat of sparkling nail polish was
dry, my hands and nails looked terrifi c. And the best part of my experience was that
this was a birthday gift from my wonderful daughter. She made my day very special!
Ever since I’ve looked forward to each pampering service. Linda always makes me
feel so relaxed and refreshed — my nails look great too!
Client: Kim UnderwoodNail Tech: J. Annette RobinsonSalon: The Look SalonLocation: Nashville, Tenn.
I started with acrylics then
switched to fi berglass. My nails
were always breaking before I
started using fi berglass. My nails
continue to stay healthy even after
15 years of wearing fi berglass and
there is no discoloration. I get
compliments every day on my
nails. My grandmother told me as
a teenager, “If a woman has her
makeup, hair, and nails done, it doesn’t matter her size, she is beautiful!” I have never
forgotten it.
Through the years, I have developed a very special friendship with Annette. I can
tell her anything. She always makes me feel beautiful. She is like family to me and I
enjoy my visits with her.
Client: Lorin CarpenterNail Tech: Faith GlionnaSalon: Cuticles SalonLocation: Indialantic, Fla.
I managed a 10,000-sq.-ft. luxury
salon and spa for fi ve years, but
working there did not aff ord me the
time to actually take advantage of
the many services. I would only get a
manicure or a pedicure for a special
occasion. When I left the spa and took
a position running a medical practice
for a plastic surgeon, I needed to look
professional and “polished” on a daily
basis. I tried Cuticles because it was
close to my home and the prices were
very reasonable. I didn’t know what to
expect, but I did know the criteria for
a high-quality manicure and pedicure.
I was pleasantly surprised to fi nd the
service I received and the products
used to perform my nail treatments
were the same as the fancy spa, but for
a third of the cost. And I was thrilled
to later discover that the manicure
and pedicure I received actually lasted
longer! More than that, I thoroughly
enjoyed the casual and intimate, yet
professional, atmosphere. I was hooked!
I now have a standing appointment
fi rst thing every Saturday morning and I
wouldn’t miss it.
WHY THEY COME BACK
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2011 NAILS CAREER HANDBOOK | 35
Client: Elizabeth “Bette” Rodriguez de ChavezNail Tech: Patty LopezSalon: Studio 24Location: Parral, Mexico
My mother treated me to my fi rst manicure for my graduation when I
was 18. The painted French manicure changed my life. I realized my hands
were very pretty and I was hooked. I’ve had manicures for 22 years now
and in fact, 20 years ago, I opened a women’s beauty product store (Yitzar
Beauty Products) in my little town so that all women could enjoy feeling
— and being — beautiful.
Client: Betsy BerryNail Tech: Rebecca BenceSalon: The Salon at Saks Fifth Avenue and Lake Austin Spa ResortLocation: Austin, Texas
I’m not sure I could recall the fi rst professional manicure I ever got, but I
can certainly remember my fi rst time with Becky Bence. Becky has become
a close friend and is also my go-to nail tech in whose skillful, loving care I
have now entrusted my nails for over a decade. Let me hasten to add that
my natural nails are not one of my better physical attributes, but Becky does
them up in such style that you wouldn’t know it. Instead you would notice
the subtlety of her precise, excellent work — and how it sets off my jewelry,
which is what drove me to seek nail help in the fi rst place. The result, I think,
is that well-manicured look that, for me, always connotes self-confi dence
and sophistication.
Client: Jean Veltri SimpsonNail Tech: Lori LaskovicsSalon: Lori’s Nail & Tanning BoutiqueLocation: Jeff erson Hills, Pa.
Lori Laskovics has been my manicurist for 15 years now. I remember clearly
why I decided to have my nails done and how I found Lori. I had a blind date
approaching and a friend from work said I should get a French manicure for
my date. I didn’t know anyone who went to a salon in my community who
could give me a recommendation. So I looked in the Yellow Pages for the
nearest salon. My appointment was with Lori and I have been going to her
ever since. (I also married the man I met on that blind date! In fact, Lori not
only did my nails for the wedding, but attended the wedding as my friend.)
Lori’s Southern charm and talent for manicures kept me coming back to
her. Lori is a wonderful person and an expert manicurist. When people ask
me where I get my manicures, I don’t say Lori’s Nail and Tanning Boutique. I
always say, “My friend, Lori, is a manicurist and has her own salon.”
Client: Ruth BaxterNail Tech: Holly L. SchippersSalon: FingerNailFixerLocation: Bussey, Iowa
I started going to Holly in 2004. I had nails that were splitting and
my daughter suggested going to a salon to have them done. I kept going
because it was the only way I could keep my nails in good condition. I
enjoyed the way they look and have gotten very nice compliments about
them. I have really enjoyed Holly doing my nails. She is very special and
does such nice work.
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www.nailsmag.com/fifi/xxxxx
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We at NAILS Magazine strive to help nail technicians become better on many levels. Better at running your business. Better at your technical craft. Better at maintaining sanity in your life. We’ve created this set of challenges to help you push yourself and break through some of your boundaries. We challenge you to get outside of your comfort zone and accept the tasks at hand. Do you accept this challenge? BY TIM CROWLEY, HANNAH LEE, JUDY LESSIN, AND SREE ROY
In addition to our 36 challenges, we’ve also included a special advertising section of 19 great
challenges posed to you from some of the top manufacturers in the professional nail industry.
greatchallenge
Nail Techthe
OPI Products p. 39
China Glaze p. 41
CND p. 43
Young Nails p. 45
ibd p. 47
Seche p. 49
NSI p. 51
Jessica Cosmetics p. 53
Dashing Diva p. 55
Light Elegance p. 57
EZ Flow p. 59
Akzéntz p. 61
T4 Spa p. 63
LeChat p. 65
Bio Sculpture Gel p. 67
King Research p. 69
enVogue p. 71
Tammy Taylor Nails p. 73
Hand & Nail Harmony p. 74
.com Look for the .com icon to dig deeper into these topics via articles on www.nailsmag.com.
2011 NAILS CAREER HANDBOOK | 37
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challengeGreat Nail Techthe
38 | 2011 NAILS CAREER HANDBOOK
naCH11challenge_opi.indd 39 5/8/11 5:16:06 PM
#1Create a new signature service.
Take the time to create a themed service or to incorporate seasonal changes to
your menu to add some excitement. Brainstorm with your team about what mani or
pedi services you’d like to offer: maybe a chocolate pedicure for Valentine’s Day or
a Cosmopolitan Manicure for the after-work crowd. You can develop services both
initially inspired by the service idea itself (say, “olive manicure”) or by first researching
unique products (say, finding an olive hand lotion). If you have a product line you
already prefer to use, then consider contacting the company to find out the different
ways the product can be incorporated into signature services or what other lines are
available to help you switch it up.
Market your sanitation standards.challenge #2
Salon sanitation is a major concern with your clients, as well
it should be. Why not let them know that you’re already
way ahead of them?
Using the flier and brochure templates available in
Microsoft Word, you can easily create and print out a
document that tells your clients what they’re eager to
know. Be sure to cover topics such as ventilation, disposal,
inspection reports, sanitation processes, and foot spa
policies and cleaning logs.
By doing so you’re letting your clients know that you’re
the ultimate professional and they’ll feel safe and secure
in your hands.
.com Visit www.nailsmag.com/handouts for ready-made salon sanitation signage.
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2011 NAILS CAREER HANDBOOK | 39
Navy Shatter
Black Shatter
Turquoise Shatter
OPI CHALLENGE:Build Your Business with
Shatter by OPI!
Nail art is the hottest trend to hit the streets! Leaving behind a crackled,
two-texture fi nish on any OPI Nail Lacquer shade, Shatter by OPI
allows you to give clients the look they want, instantly!
1 Show it off .Paint OPI Nail Palettes with fun Shatter combinations to show how
no two nails are the same. Double the fun: Add Top Coat to take Shatter
from matte to glossy.
2 Impress instantly.Show clients what their favorite nail lacquer shade looks like
“Shattered.” With six Shatter shades and over 100 OPI Nail Lacquer
colors, the possibilities are endless!
3 Get toe-tally involved.Entice clients to wear Shatter on their toes and add more profi ts to
your pedicures!
4 Spread the word fast!Post photos of your own “Shattered” nails or OPI Nail Palettes painted
with Shatter to your Facebook page. Repeat weekly with new looks!
Shatter by OPI is available in White, Turquoise, Blue, Navy, Black, and Red.
Six irresistible Shatter shades. Each color creates a beautiful
“shattered” effect and theoptions are endless!
shatterby opi
How to Shatter:Apply one coat of Shatter over two coats of completely dry nail lacquer for a stylish two-texture
effect. Add Top Coat for a gorgeous high-gloss fi nish.
Shatter your shades
SHATTER SHADES FROM LEFT TO RIGHT: white shatter, turquoise shatter, blue shatter,
navy shatter, black shatter, red shatter
Nail Lacquers feature OPI’s exclusiveProWide™ Brush (Patent pending).
CONTAINS NO DBP, TOLUENE, OR FORMALDEHYDEFor more information, contact your local OPI distributor.
Call 800.341.9999 ©2011 OPI Products Inc.
SCAN AND LEARN
www.opi.com
800.341.9999
White Shatter
Red Shatter
Blue Shatter
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challengeGreat Nail Techthe
40 | 2011 NAILS CAREER HANDBOOK
Gain a competitive edge by experiencing other salons. Things to look for include design
and decor, prices, quality of customer service, sanitation habits, retail set-up, and product
lines. Then, take the best of the experience back to your own salon and make positive
changes.
It’s possible to gain a lot of information incognito, but we recommend being transparent
and letting the other salon’s staff know that you’re also in the industry. (Go to a salon
outside your immediate competitive area, if you’re concerned your neighborhood salons
will see you as a threat.) This is a great opportunity to talk shop and share techniques.
Visit other salons to give yourself new ideas.challenge #4
s.
#3Get just one client per day to try nail art on just one nail.
You know how powerful this tip is. Because once someone starts to
understand the beauty and fun of nail art, they get addicted and they
can’t go back to the way things used to be.
Show some samples. Keep your ears open to your client’s men-
tion of an upcoming special event that you can make a suggestion
for. Tell her you have an idea that’s just for her. If she’s hesitant, offer
her a free design on her big toenail.
Before you know it, you’ve got yourself a regular client at a higher-
priced set. One is all it takes.
.com Visit www.nailsmag.com/business/profi les to read profi les of other salons.
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2011 NAILS CAREER HANDBOOK | 41
Jennifer Hudson Rock star purple nails
China Glaze
Grape Pop
D
Lady Gaga“Bad Romance”
black nails
China Glaze
Liquid Leather
Kim Kardashian Vampy dark nails
China Glaze
Evening
Seduction
Dita Von Tese Vintage red nailsChina Glaze
Vermillion
Nicole Kidman Lightly blushed nailsChina Glaze
Innocence
Rihanna RChina Glaze
For Audrey
Megan Fox Flirtatious pink nails
China Glaze
Exceptionally
Gifted
NABBK10aiicgthrd.indd 1 10/28/10 8:22:44 AM
www.chinaglaze.com800.621.9585
CHINA GLAZE CHALLENGE:Polish Like a Star
What do Katy Perry, Kim Karsdashian, and Lady Gaga all have in common? These
fashion icons have traffi c-stopping style. They set the trends we all want to emu-
late and their nail colors are no exception. Want to rock your favorite celebrity’s
look? China Glaze has got it! Here are seven of the hottest trendsetters’ nail looks
and the China Glaze shade that will make you look like a star!
Celebrity Style Icon The Trend Get the Look
BB10-11_Challenge-chinaGlaze.indd 85 11/5/10 5:12:13 PM
Dita Von Teese
Ladylike color
China Glaze
Grape Pop
CH11challenge_ChinaGlaze.indd 41 5/11/11 12:01:36 PM
2011 NAILS CAREER HANDBOOK | 41
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challengeGreat Nail Techthe
42 | 2011 NAILS CAREER HANDBOOK
CH11challenge_CND.indd 43 5/9/11 1:05:27 PM
Be more environmentally conscious.challenge #6
You don’t have to be a tree-hugger to be environmentally conscious; you can quite easily
do your part for the environment and the people in it with some simple changes in the way
you work.
How do you dispose of products? You know you’re not allowed to pour monomer down the
drain, right? Are you also aware of how to get rid of old polish? Do you have a low-flow toilet
in the salon bathroom? Do you recycle paper? Do you use fluorescent lights in the salon? (If
you still think fluorescent lights make the place look like a cafeteria, look again. The “ice cream
twirl” bulbs have been greatly improved.) Do you know the rules in your city about proper
waste disposal? (Waste disposal is generally a municipal issue.)
You can also create a flier on your salon’s environmental policies. Don’t be afraid to point
out all of the good you’re doing for the planet.
Suggest a service a client doesn’t normally get. challenge #5
It’s popular to incentivize clients
to refer new clients and earn free
nail services, but you can make this
relationship even more productive by
giving clients an incentive and getting
them to try a new service at the same
time.
Instead of giving a regular acrylic
client 20% off her full set if she refers
five customers, give her a free set of
colored acrylics. That way she tries a
new, higher-priced service that she’s
more inclined to like since she’s already
an acrylic customer. Or, once a natural
nail client refers three new clients,
offer her a free (she still pays for the
manicure) gel-polish application. The
best way to convert clients to a new
service is to get the product on their
hands so they can see just how well
it wears. After a two-week, no-chip
manicure, she’ll be hooked.
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2011 NAILS CAREER HANDBOOK | 43
CND CHALLENGE:Turn Manicure Clients into
CND Shellac Clients
SAYHELLOTO THE FUTURE.
cnd.com/shellacN©2010 Creative Nail Design, Inc.
BB10-11_Challenge-CND.indd 81 11/8/10 6:30:37 PM
• On Like Polish.
• Wears Like Gel.
• Off In Minutes.(really!)
UV3 Technology
patent pending
BB10-11_Challenge-CND.indd 81 11/8/10 6:30:37 PM
CND Shellac Nail Color is
the ultimate service for your
natural nail clients who are
sick of chips, dulling and
smudged manicures and
want a better alternative.
CND Shellac mega-manicures
outlive basic polish manicures
by 2-3 times, yet they don’t take any more time to do. The brilliant glossy shine
of this super-powered polish lasts for two weeks and does not chip, dull or need
touchups. CND Shellac is safe; it’s hypo-allergenic and 3-Free (no formalde-
hyde, toluene or DBP). Best of all, it comes off easily in 10 minutes without
weakening or damaging natural nails with buffi ng or fi ling.
Clients will love the range of 24 perennial classics and fashionable favorite
colors including opaque pink Romantique, siren red Wildfi re, chrome taupe
Iced Cappuccino and deep purple Rock Royalty.
Here’s how to convert your clients to CND Shellac:Guarantee two-week wear. Challenge your client to dull or dent her CND
Shellac manicure during day-to-day wear — after witnessing CND Shellac’s
long-lasting durability and shine, she’ll be hooked!
1Pinkie Swear. Client not quite ready to take the plunge? Shellac one pinkie
fi nger and just wait for your client to request the next nine in two weeks!
2CND Shellac Yourself. When clients see your
impossibly glossy nails that withstand polish
remover, they’ll want to know more. You are the best
representative for the product — hairstylists tell clients
the best products to tame their mane, and nail clients
rely on you for advice and manicure guidance.
3Key Tests for First Timers. Clients are accustomed
to waiting for wet nails to dry and no purse digging
post-service. Challenge your CND Shellac clients to
retrieve keys from their handbag — and make them try
to scratch a nail by dragging the key directly across the
manicure! Looks of shock and awe will follow.
4Nourish the Nail. Teach that oiling nails is as good as oiling cuticles. Show how
applying CND SolarOil on a daily basis penetrates through color and nourishes
the nail plate for the best in CND Shellac or basic polish manicure pampering.
www.cnd.com800.833.NAIL
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challengeGreat Nail Techthe
44 | 2011 NAILS CAREER HANDBOOK
BB10-11_Challenge-YN.indd 87 11/5/10 5:14:24 PM
Cross-promote with one of your business neighbors.
challenge #7
Your business neighbors are your friends. Let other business
owners know you’re interested in working with them to promote
both businesses. The relationship may be as simple
as keeping each other’s business cards displayed by
the register, or you can get more creative: Have each
business donate a prize that can be raffled off to the
other’s customers, or go in together on a promotional
mailing and split the cost.
You can also find synergies outside your immediate
neighbors and seek out businesses that complement
what the nail salon is all about: How about a sporting
goods store or orthotics business? Offer a discount
coupon for your runner’s pedicure. How about a local
jewelry or bridal store? Make sure their clients learn
about your wedding services.
You might even consider contacting corporations
and getting them to give your gift certificates to
employees as a reward for top performers.
#8Go to at least one trade show this year.
For career nail techs, going to at least one trade show in their career is
a must. If you’ve never been to one, you’ll be amazed at the number of
companies and booths present that are completely nail-focused. And
there is a multitude of classes and education available at the big trade
shows, each offering valuable information on procedures, sanitation,
safety, and business advice.
And they also can be a great way to bond with fellow nail
techs and hairstylists in your salon. A group trip to a big trade
show usually spells fun for everyone, and you’ll no doubt
come back with some stories to tell.
Challenge yourself to go to one major trade show this
year. Make it a point to try out a different product on each
nail and see how much you’ll learn.
.com Visit www.nailsmag.com/events for
an industry events calendar.
, ,
w nail
trade
oubt
his
ch
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2011 NAILS CAREER HANDBOOK | 45
Really challenge yourself. Roll up your sleeves and do some-
thing. Even a lot of somethings. So here’s the throwdown:
Gain one new regular client each month for the next year.
Here are a few tips to get you started:
1 Get educated: Continuing education isn’t just for
novices but for true professionals, as well. Staying
on top of your skills helps you gain confi dence,
improve your technique, gain speed and effi ciency,
and learn new tricks and styles to provide your
clients. Also, you should set aside a little time each
week to practice new techniques and moves even
when you’re not taking a class.
2Social media: Yes, defi nitely promote yourself and your business on
Facebook and Twitter, but defi nitely don’t combine your personal and
professional accounts. Keep them clean and separate and you’ll be glad you did
in the long run. Update often, but not to the point of being spammy. And when
you update be new, genuine, informative, and fun.
3Do a website: If you don’t have one already, be sure to make it understated
and elegant. If you already have one, make sure it’s understated and elegant.
Less is more. On-line appointment making is a plus and be sure to answer
e-mails promptly.
4Plant seeds: When you listen to clients chat, seek out organic opportuni-
ties to add business and off er a helping hand. A relative is getting married,
a friend is moving to town, maybe she’s started a new job. Make a proposal that
makes your client look good to her friends. Off er a package deal, an idea for the
wedding party manis, and so on. And give your client goodies, too. It doesn’t
have to be a freebie; sending a Thank You card can go a long way.
5Be proactive: Don’t just sit there, do something. Clients, loyalty, and income
aren’t going to miraculously fall in your lap. Make a plan, work it just a few
minutes a day, and you’ll be rewarded. One new client each month for a year
can increase your income by $10,000. What if you got two?
6Love what you do and you’ll never work a day in
your life. But you should still be a Pro about your
business; this isn’t a hobby or a skill or an art
demonstration. Give our profession the respect it
deserves. If you don’t love doing nails, it’s time to do
something else.
YOUNG NAILS CHALLENGE:Add One New Client Per Month
www.youngnails.com800.777.9170
R
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challengeGreat Nail Techthe
46 | 2011 NAILS CAREER HANDBOOK
BB10-11_Challenge-Jesssica.indd 107 11/5/10 4:59:26 PM
Build a referral relationship with a doctor. challenge #10
Innovative techs and doctors are working together to
build relationships that result in cross-referral between
professions. The most important factor in successfully
establishing a relationship with a doctor is knowing and
adhering to industry standards or higher. When you
communicate your knowledge and attention to detail
regarding salon safety standards, it gains you respect.
When you first meet with the doctor — usually a podiatrist
or dermatologist — have two to three main points and keep
the meeting friendly, brief, and concise. Bring pictures that
show the set-up in the salon and a list of practices you use
to keep the salon clean and implements disinfected. Also
bring along a promotional item that you can leave to remind the doctor of you and your salon.
Remember, doctors are impressed by a tech who knows her limitations and will refer to a doctor before
she crosses the line from recognizing a problem to diagnosing a problem. Also remember the doctor knows
it’s beneficial to have a salon where she can refer clients, so present yourself with confidence.
challenge #9Improve your online presence.
You’ve got your place on the web, but how do you get people to go there? Use
these search-engine optimization (SEO) techniques to get more potential clients
to find you online.
Make sure your business listing is appearing on the major search engines. It’s
free and easy, and you don’t even have to have a salon website to sign up: Google
(www.google.com/places), Bing (https://ssl.bing.com/listings/businesssearch.
aspx), and Yahoo! (http://listings.local.yahoo.com/csubmit/index.php).
Think like a consumer when writing the words for your website. “Nail salon”
gets more searches than “nail spa” (according to wordtracker.com). Also, link to
other sites — and get others to link to your site. This helps your credibility in the
search engines’ rankings.
nce
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2011 NAILS CAREER HANDBOOK | 47
NABBK10aiibdthrd.indd 1 10/28/10 12:24:19 PM
BB10-11_Challenge-ibd.indd 99 11/5/10 5:10:11 PM
IBD CHALLENGE:Say “Mais Oui” to the
Inverted French Manicure
Off er your clients an alternative to a traditional French manicure with this inverted
French look. What better way to create this fun look than with ibd’s Gelac? It will
last longer and wear better than if you achieved the look with traditional polish.
1. Prep nails and apply Gelac Nail Prep and let dry.
2. Then, apply Gelac Base Coat. Cure for one minute.
(Appearance should be grainy, not shiny, before
applying gel polish.)
3. Apply one coat of Gelac Mint Julip. Cure for two
minutes.
4. To create an inverted moon, apply one coat of
Gelac Totally Teal to the inside quarter of each
nail from the cuticle to the edge. Using a dry
gel brush, create a concave smile line by
edging away the Totally Teal polish. Cure
for three minutes.
5. Apply Gelac Top Coat. Cure for two
minutes.
www.ibdbeauty.com800.621.9585
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challengeGreat Nail Techthe
48 | 2011 NAILS CAREER HANDBOOK
Take three continuing education classes this year.challenge #11
If you don’t challenge yourself to learn, you won’t be able to grow and improve
your skills. So take it upon yourself to go to three continuing education classes
this year. You can find info on them online at www.nailsmag.com/events.
Classes almost always accompany the big beauty
trade shows, but you can sometimes find them closer
to home as well. Nail tech education events like The
High Road to Education (www.thehrte.com) and
other local networking events are excellent retreats
that help nail techs focus on improving their skills.
You can also inquire with your local distributors
to see if they are sponsoring or know of any classes
in your area.
#12Get your most diffi cult natural nail client to try soak-off gels.
For most of you, your natural clients don’t want to wear nail enhancements, or “fake nails” as some may
call them. Clients can be wary of enhancements because of the perceived damage to the natural nail.
Since most of the brush-on gel polishes need no etching of the natural nail, just a simple base, color, and
top coat application, it’s more palatable to your traditional natural nail client.
Since it relates more closely to a polish application, all you have to do is market the hybrid gel-polish
service as a longer-lasting manicure. Explain to your client that it’s a semi-permanent color that doesn’t
chip and has no dry-time.
The simple “key test” —
having the client grab her
keys out of her purse im-
mediately after application
— works wonders.
And while you might be
losing a weekly manicure
appointment to a bimonthly
appointment, you’ll charge
accordingly (we suggest at
least $15 more than your
basic manicure) and you’ll
free up time in your book for
more appointments. That
means more money toward
your bottom line.
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2011 NAILS CAREER HANDBOOK | 49
NABBK10aiisechethrd.indd 1 10/29/10 3:59:27 PM
SECHE CHALLENGE:Achieve the Perfect Nail
All nails are not created equal.
Diff erent problems require diff erent solutions. Each Perfect Nail formulation provides
eff ective nail therapy for specifi c nail conditions. Whether your client has soft, peeling
nails; hard, dry nails; or healthy nails that she wants to protect, there is a Perfect Nail
formulation to meet her needs.
Seche Perfect Nail products — Retain, Rebuild, and Recondition
— help grow and keep healthy natural nails.
1Strong Equals Long. Long nails must be strong nails.
And to be strong, a nail must be healthy. Nails consist of
multiple layers; unprotected, these layers can peel away
leaving the nails soft and weak. With each application,
Retain’s protein formula seals these layers together to
reinforce and strengthen your nails. Retain is continuing
therapy. Once you have long, beautiful nails, Retain will
condition, protect, and improve them.
2Flex Your Options. Weather, lifestyle, and daily living
all infl uence the condition of your nails. Rebuild helps
weak, thin, soft, or peeling nails. With each application,
Rebuild reinforces and thickens nails providing durability
while promoting strength and fl exibility.
3The Perfect Nail. Applied daily, Recondition helps
regain the healthy balance necessary to resist stress
and enhance durability. Recondition provides extra
conditioning for nails that are hard, dry, and brittle. This
special formulation replenishes the natural moisture
content of the nail. This formulation is ideal for pedicures.
www.seche.com
800.621.9585
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challengeGreat Nail Techthe
50 | 2011 NAILS CAREER HANDBOOK
naCH11challenge_nsi.indd 51 5/9/11 4:41:43 PM
Track your numbers.challenge #13
> What’s the cost-per-service for products used in your enhancement
services?
> What’s the average service ticket amount excluding retail and tips?
> What’s the percentage of clients who pre-book appointments before
they leave the salon?
Statistics don’t lie; in fact they can be liberating.
Here are just a few of the statistics you should know about your business
in order to make smart decisions: cost-per-service, average service ticket,
pre-booking rate, gross income per square foot, retail sales, and fixed vs.
flexible expenses.
The statistics that apply to your salon will be different from those for a
salon down the street. The important thing is that you know what they are
and can use them to drive your decisions in a healthy manner.
So grab a calculator and get going.
#14Pick a NAILS client handout (or create your own) to distribute to interested clients.
There’s a lot of confusion and ignorance in the general public when it comes to nails. But as
a nail tech or salon owner, you’re in the perfect position to distribute client handouts, which
contain expert insight into topics like what to look for in a nail salon or how to care for nails at
home. Handouts are readily available on the Internet and can be printed out or photocopied
(maybe with your business card attached), then given to interested clients. You may also
consider keeping these handouts at the front desk and in waiting areas. Take the challenge
to pick at least one of these handouts and distribute it to clients this year.
You can get ready-made handouts from: > www.nailsmag.com/handouts: Choose from Emergency Nail Repair at Home, 10
Nail Myths to Stop Believing, Caring For Your Nail Enhancements at Home, Do-It-
Yourself Acrylic Removal Guide, and more.
> www.probeauty.org/research: Choose from What to Look Out for in a Nail Sa-
lon and Facts About Salon Nail Polish Products for Consumers.
> www.schoonscientific.com/resources-publications-technical-articles.html:
Choose from Do UV Lamps Emit Unsafe Levels of Ultraviolet Light?, Where is the Cuticle?,
and more.
.com
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2011 NAILS CAREER HANDBOOK | 51
NSI CHALLENGE:Instantly Multiply Your Gel Polish Color Range
nail systems international
For more information, go
to nsinails.com. Or call
800-354-6741.
The cure for the common manicure
NSI Polish Pro. A revolutionary
light-cured polish formula that
lasts two weeks or more without
chipping, smudging, or cracking.
Available in an ever-expanding
array of sassy shades. And
now you can instantly multiply
your color range with Polish Pro
Accessories. Layer any of the six
Accessories over a Polish Pro
color and presto - something
striking, exciting and totally new.
De
sert
Sands
Silv
er
Ch
oo
s
Properly promoting a gel polish line in your nail salon can be
quite an investment. We would certainly consider it a smart
investment for your business, but it requires cash none the
less. NSI Polish Pro has advantages over traditional nail
polish; chip-free for two weeks or longer and no drying time.
All that said; you still need to provide your clients with color
options to truly make gel polish a profi table addition to your
service menu.
Enter the Polish Pro Accessory Collection; six diff erent
fi nishes that can be layered over any gel polish color for
something striking, exciting and totally new. Have twelve
Polish Pro colors in your salon already? Add the Accessory
Collection and now you have 84 – presto! Instantly multiply
your gel polish color range without breaking the bank. Here
is how they work:
Step 1: After prepping the natural nail, apply a very thin layer
of Polish Pro Base Coat, capping all edges. Cure in the Versa
Cure UV Bonding.
Step 2: Apply one very thin coat of the Polish Pro color of your
choice (Burgundy was used in this demo), shaking the bottle
well before use. Cure for two minutes. Repeat for full color
coverage.
Step 3: Apply a thin coat of the Polish Pro Accessory of your
choice (Vintage was used in this demo), shaking the bottle
well before use. Cure for two minutes.
Step 4: Apply a thin coat of Polish Pro Top Coat, capping all
edges. Cure for two minutes.
For more detailed Polish Pro application instructions, visit
www.nsinails.com
Tip: Grab some color pops and paint down some gel polish and
Accessory combinations to display in the salon. What else are
you doing during American Idol commercial breaks?
Polish Pro Base Coat
Polish Pro Color
Polish Pro Accessory
Polish Pro Top Coat
www.nsinails.com 800.354.6741
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challengeGreat Nail Techthe
52 | 2011 NAILS CAREER HANDBOOK
BB10-11_Challenge-ibd.indd 99 11/5/10 5:10:11 PM
We’ve all heard the adage, “work smarter not harder.” For nail
techs this means finding easy ways to decrease service times and
product costs, or boost income without putting in more hours.
Here are just a few tips.
> To cut down on wasted manicure and pedicure products,
buy small dishes that match the decor of your salon that can
hold the appropriate amount of product needed for each
service.
> Set aside a certain time to return calls and check e-mail.
> Remember to say “keys, cash, and coat or sweater” to
your clients before you polish. This will save time and money
in redos. But avoid letting your clients pay ahead of time. It prevents upselling
and retailing.
> Reminder calls (or texts or e-mails) are important. Salons that don’t take advantage of
reminding the clients of their appointments could be missing the boat.
Work smarter, not harder.challenge #16
ail
d
,
revents upselling
#15Hand out 10 business cards a week.
If business is slow, it’s time to crank up your “brave meter,” says salon consultant
Kristi Valenzuela. Create a plan of action to pass out at least 10 business cards each
week. Include an aggressive first-visit voucher printed on the back of the card and
come up with a clever way to introduce yourself.
No place is off limits when it comes to handing out your cards, which should go to
everyone you encounter in your daily routine. Day care staffers, teachers, waitresses,
and dry cleaners should all have your card. When you get your car’s oil changed, use
those 20 minutes to walk around the strip mall giving out your card. If you don’t live
near the salon, then travel to your work area to get your errands done there.
Of course, if you work in a full-service salon, introduce yourself to the non-nail cli-
ents and offer free hand massages, polish changes, and paraffin dips. Give all new
clients in other departments a salon tour and complimentary service.
.com Get more tips at www.nailsmag.com/worksmarter.
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2011 NAILS CAREER HANDBOOK | 53
www.jessicacosmetics.com
Jessica Cosmetics
NABBK09jessicathrd.indd 1 11/5/09 4:55:34 PM
The Jessica® Nail System of Natural Nail Care and GELeration Soak Off Gel
Polish provides a solution to every manicure woe.
Have an acrylic-using client whose long, squared-off nails are out-of-date
and need a more natural look but cannot commit to weekly manicures? Transi-
tioning an acrylic user to GELeration Soak Off Gel Polish is the healthier mani-
cure option for women who want low-maintenance nails. The benefi ts of gel
strength combined with a three-week maintenance schedule are the perfect
recommendation for this type of client. Backed by Jessica’s expertise in treating
nail types combined with her unique and luxurious product ingredients, GELera-
tion is the fi rst soak-off gel product to enable women to easily transition be-
tween natural nails and gel while protecting them.
How about a client who wants long, beautifully grooming nails but can’t seem
to let them grow? GELeration protects the nail while enabling it to grow. Avail-
able in 26 of Jessica’s best-selling Custom Colours, GELeration lasts for more
than three weeks with no chipping, peeling, smudging, or fading. Easily applied
or removed in minutes by a nail technician, GELeration gives active women the
freedom to look their best without slowing down. Then, when their nails grow
out, they can easily transition to the Jessica’s Nail Cultivation System while
keeping their favorite Jessica Custom Colour.
Jessica’s GELeration Soak Off Gel Polish combined with our Nail Cultiva-
tion System off ers lifetime solutions to treat every nail type while maintaining
healthy, beautiful nails.
800.582.4000www.jessicacosmetics.com
JESSICA CHALLENGE:“Make Over” or “Make Under”
Your Clients’ Nails
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54 | 2011 NAILS CAREER HANDBOOK
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Sixty-five: It’s the age you’ll be when you can
finally take advantage of those senior-citizen
discounts at the movies. (Woo hoo!) And if you
plan right, the discount matinee won’t be the only
great thing about your golden years — you can
also get the relaxing retirement you deserve.
The first steps to financial freedom, says C.P.A.
Jane Honeck, are to commit and choose.
Commit to use your hard-earned dollars for
both today and tomorrow. Sounds easy, but how
do you do that? Divide a sheet of paper down the
middle. On the left side, list all the reasons why
you don’t save now. On the right side, list the
reasons why you want to save. Analyze the list
and decide which side you want to be on.
Choose one day a week to contribute to
your future. Take the entire day’s earnings (or a
portion) and deposit it into a separate savings
account. Make this a weekly ritual that takes
priority over everything — no excuses. After a
month, it will become a habit replacing your old
pattern of spending.
Set up a retirement savings plan. challenge #17
In this day and age, there’s no denying
the power of positive (and negative)
reviews on online review websites. For
many potential clients, these sites are the
first place they look when picking a salon.
That’s why it’s so important to encourage
your satisfied clients to write short reviews
of your salon, especially on the more
popular sites like Yelp.com.
You can encourage clients to write
reviews by holding a monthly drawing for
a free nail service among all clients who
reviewed you in the previous month. You
can also put a direct link to your Yelp.
com page in your e-newsletter and on
your website.
Also, be sure to monitor your Yelp.com
page, so you can respond to both positive
and negative comments. “If a customer
takes the time to write it, we should take
the time to write back. It’s a personal
touch,” says Sandra Miller, co-owner
of salon Color Me Green in Manhattan
Beach, Calif.
Get fi ve clients to review you on Yelp.com.
challenge #18
.com Visit www.nailsmag.com/retire for more info
on setting up a retirement account.
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2011 NAILS CAREER HANDBOOK | 55 2010-2011 THE BIG BOOK | NAILS MAGAZINE | 91
Though every nail salon may off er French manicures, few provide them with ease and
consistency. For techs looking to off er the perfect French with polish, gels or acrylics,
Dashing Diva’s French Wrap products are the answer. With Dashing Diva French Wrap
Plus, every nail technician can off er quality non-chipping, non-fading French manicures
in minutes, with perfect smile lines every time. This added value means clients will pay
extra dollars for the service, translating into more revenue for techs and salons.
1. After cleaning and prepping nails, size French Wrap Plus for each nail. French color
should fully cover free edge and be fl ush with sidewalls.
2. Lightly buff free edge with the 240-grit side of Dashing Diva’s Pink Sponge File. Use a
dry lint-free wipe to remove all dust and fi lings from natural nail plate.
3. Apply Dashing Diva Brush-On Glue onto side corners of natural nail free edge and
onto entire band of French color inside French Wrap Plus housing applicator.
4. Apply French Wrap Plus by placing it onto nails so that the French color is aligned
fl ush with free edge. Avoid any overhang of French color. Holding French Wrap Plus
in place, press from the center of the housing applicator out to the sides of the ap-
plicator 2-3 times to help with adhesion.
5. Clip application tab with nail clipper at center circle to release housing applicator
from French color. Carefully wipe away excess Brush-On Glue with a dry lint-free
wipe before adhesive dries. Shape French color band to align with free edge so there
is no overhang of French color.
6. Apply overlay of your choice:
A. Natural Overlay: After buffi ng over French color with the 240-grit side of Pink
Sponge File, remove all dust. Apply one coat of Dashing Diva Base Seal followed
by two coats of Dashing Diva Top Seal. Let dry 2-3 minutes.
B. Gel Overlay: Apply Dashing Diva French Bonder sparingly over French color only.
Proceed with gel overlay of your choice, curing and completing service as needed.
C. Acrylic Overlay: Proceed with acrylic overlay of your choice.
Finished6
54
Who says
you can’ t be perfect?
©2010 Dashing Diva Professional. 866.665.3482
www.dashingdivapro.com
Dashing Diva French Wrap Plus
No-chip French color. Perfect smile lines. Flawless results.
EVERY TIME.
www.dashingdivapro.com866.665.3482
DASHING DIVA CHALLENGE:Provide Perfect French
Manis, Every Time
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56 | 2011 NAILS CAREER HANDBOOK
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Improve your smile lines.challenge #19
Getting nice, deep smile lines doesn’t require years of laughter,
it takes practice. One way to practice is to divide the nail into
sections and apply your smile line one piece at a time. Lois Kuntz
of Trendsetters Salon in Lemoore, Calif., describes her method of
divide and conquer — smile line style.
Divide the smile line and free edge into two sections vertically,
then focus on the smile line and fade it down toward the free
edge.
1. The left side of the smile line fades into both the right side,
and the free edge.
2. The right side of the smile line fades back toward the left side,
and the free edge.
3. The bead on the tip of the free edge gets faded back toward
the smile line.
4. Remember to continually wipe and clean your brush as you
work to keep it sharp. This helps you get nice, crisp smile lines.
1 2
3 4
Keep a pedicure cleaning log.challenge #20
From clients to the media to your friendly inspector, salon sanitation is on everyone’s minds.
It’s in your best interest to keep a detailed written record of your pedicure spa sanitation
routine whether or not it’s required in your state. A written log will reassure clients that you are
scrupulously following your state board’s guidelines and our industry’s best practices. You may
even want to post a sign reaffirming your commitment to a safe and sanitary salon and inviting
clients to view your daily cleaning logs.
These records are for your legal protection as well. In the unlikely event you are the target
of a client lawsuit, a log can prove you took all required precautions to protect your
clients’ health.
Find a sample log at www.nailsmag.com/handouts. You can copy it or modify it to meet
the requirements in your state.
.com
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2011 NAILS CAREER HANDBOOK | 57
1Time is Money: Everything we do as a manufacturer is to save you time and
money. Light Elegance is here to make you happy, you are here to make your
client happy, and together we make the perfect formula. Amazing that it doesn’t
have to be complicated!
2Price Compare: Consider it a part of your job to compare prices. As a salon
owner, Lezlie McConnell understands that price is the bottom line — you
shouldn’t have to sacrifi ce the quality your clients deserve. Best quality products
+ unbeatable prices = Light Elegance
3Tech Support: We off er answers NOW (remember time is money). When
you are successful, we are successful. Call (800) 275-5596 and no one will
ever answer the phone who can’t answer your questions.
4Human Contact: We live in a fast-paced world with constantly changing
technology. One thing that will never change is the need for human contact.
You are a business that is all about the personal touches — and so is Light
Elegance!
LIGHT ELEGANCE CHALLENGE:See Yourself as
a Legitimate Business
Smart Chemistry made Smart Chemistry
Go Glam. Go Glitter.
NAHB11lightelegthrd.indd 1 5/5/11 2:41:55 PM
It’s important to remember that no matter how much
fun you’re having and how much you love your clients,
you are still running a business. All too often nail
technicians sell themselves short and don’t charge
what they’re worth. In order for you to off er your
clients the best possible services at the best possible
prices (while still making a living for yourself), you
need to align with partners who support you.
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A few key points to remember when you’re thinking about product lines that will suppport your business:
2010-2011 THE
Elegance!
www.lightelegance.com800.275.5596
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58 | 2011 NAILS CAREER HANDBOOK
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Market to seniors.challenge #22
When mobility becomes limited, aging men and women who
always saw pedicures as a beauty treatment may realize it’s
a great alternative to monthly visits to the podiatrist for basic
foot maintenance. Tap into this niche with some targeted
marketing techniques.
> Get offline. Supplement your website and e-mail campaigns
with print marketing. A yellow pages advertisement will allow
you to target your message to these types of clients. Direct
mail is also a good route.
> Network with medical staff. Become involved in the
charitable efforts of your local hospital. Also introduce yourself
to area podiatrists to see how you could work together.
> Advertise to their kids. Encourage your client base to allow
you to care for their parents. Holidays are good opportunities
to market to adult children looking for practical presents for
their parents.
> Create special deals. Offer specific deals for residents of
retirement communities. You can advertise these deals in the
community’s newsletter or in the community’s buildings.
#21Participate in a community event.
“Many communities have local road races, fairs, and
other outdoor events,” says Nanette Miller, author of
101 Media and Marketing Tips for Salon Owner, Stylists and
Managers. “Make portable pedicures available for race
runners, facials for pie-eating contestants, and fun nail
polish applications for children attending the fairs.”
In addition to being a great way to meet the media,
community events are a great way to network with other
business owners and potential clients. At the Clayton Har-
vest & Music Festival, Tickled Pink Salon & Nail Spa owner
Melodie Hand says, “We met many people who were
interested in our pedicure services, plus the fact that we
use Footsie Bath with disposable liners seemed to attract
many people. The gift basket we were giving away at the
booth generated a lot of interest as well.”
Sign up for newsletters for your chamber of commerce
and neighborhood associations to find out about upcom-
ing events.
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2011 NAILS CAREER HANDBOOK | 59
Creating the perfect pink-and-white set presents two challenges: The nails must
be beautiful, and they must be long-lasting. With our combination of Q Monomer
and A Polymer Powders, along with our revolutionary “cross-link” molecular
technology, you can sculpt nails that are fl exible, strong, and classically beautiful.
1. Apply Nail Forms. Make sure the form fi ts securely under the free edge and that
there are not any gaps between the form and the free edge.
2. Apply your extension ball of EzFlow A Polymer Truly White Powder at the
center of the form at the edge of the natural nail. Lightly press the product out
into the nail groove on the right side and push up the side wall. Then from the
center, begin to press the product into the left side of the nail groove and push
up the side wall. Using your brush handle angled back toward the cuticle, carve
your smile line.
3. Using EzFlow A Polymer Pink Powder, cover the remainder of the nail plate. This
ball should be slightly wetter in consistency to blend to the natural nail plate.
Place the ball in the middle of the nail. Press the product into the cuticle area and
then lightly stroke over the top of the nail. Leave the pink product thicker than
traditional applications and thin the cuticle area during fi ling.
4. Optional C-Curve (concave arch). Once the nail is in its molding stage, use both
of your thumbnails to pinch the entire length of the nail.
5. For shaping and perfecting, use a 100-grit EzFlow White Tiger to fi le the free
edge, side walls, and the lower arch straight out from the nail groove. Contour
the nail using a 150-grit EzFlow Grey Wolf, and bevel the nail from the apex to
the free edge. Continue around the cuticle and the arch of the nail. Continue by
buffi ng the nail using the EzFlow Sand Shark II. Begin with the 220-grit side and
graduate to the 280-grit side. Finish by buffi ng the nails to a high-shine using
an EzFlow Killer Whale 3-way buff er.
6. Apply two coats of EzFlow UV-30 Acrylic Top Coat to seal the acrylic nails and
to make the white free edge of enhancements whiter-than-white!
3
6
2
5
1
4
www.ezfl ow.com800.621.9585
NABBK10aiiezflowthrd.indd 1 10/28/10 12:18:20 PM
EZ FLOW CHALLENGE:Sculpt Perfect
Pink-and-Whites
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60 | 2011 NAILS CAREER HANDBOOK
Enter a NAILS Magazine contest.challenge #23
It feels great to win ... but you can’t win unless
you throw your hat into the ring. Challenge
yourself to be recognized for your outstanding
work. Here’s what’s on tap for 2011-2012 when
it comes to our contests:
> Cover Tech Contest (call for entries will run
in the August and September issues): See your
fabulous nails on our January 2012 cover.
> Mural Contest (call for entries will run in
the November issue): Display your nail art work
across five of 10 nail tips.
> Mini Masterpiece Contest (call for entries
will run in the April issue): Select a famous work
of art and paint a miniature version on a nail tip.
> Self-Portrait Contest (call for entries will run
in the June issue): Paint a tip-sized portrait of
yourself.
WWW.NAILSMAG.COMJANUARY 2010
Welcome to My HOME [SALON]
22 PRODUCTS
by Nail Techs, for Nail Techs
Coworkers Play Our “NEWLYWED” GAME
[see page 104 for the other winning cover]
1COVERS ARE BETTER THAN
READER-WRITTEN ISSUE
10th Annual Cover Tech Contest
na0110_cover1.indd 2 12/11/09 3:32:48 PM
Network with your peers.challenge #24
Take the challenge to make a new “nail
friend” this year. Someone you can talk shop
with, learn new techniques from, and maybe
even room with at trade shows to save on
expenses.
You can start networking online any time.
Some great networking sites include www.
beautytech.com and facebook.com/nailsmag.
Face-to-face networking with local techs
also works well. Have you considered throwing a “practice party” during the off-hours at your salon?
It’s where you and other techs get together to essentially “play nails” — try out new products, do
each others’ nails, and hang out.
BB10-11_Challenge-Akzentz.indd 119 11/5/10 5:01:36 PM
.com Not yet a NAILS Magazine subscriber? You can also stay in-the-know on
NAILS Magazine contests at www.nailsmag.com/freebies.
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2011 NAILS CAREER HANDBOOK | 61
Akzéntz Options Gel Colours are formulated to be long-
lasting, durable, fl exible and easy to soak off . Your clients
will love the diff erent looks you can create for them
with the added bonus of no waiting time for the color
to dry. Minimal fi ling is required and when used with
Akzéntz non-acid based primer, the natural nail is left
undamaged. Easy removal by simply fi ling or by using
Akzéntz specially formulated Soak Off Solutions makes
this the perfect product to add spa-style gel pedicures to
your service menu.
1. To cleanse feet, spray the feet with a pedi-septic foot spray and wipe with a clean
terry towel. Remove any residual polish or Options Gel Colour. Apply Cuticle Remover.
Push back cuticles and trim if desired. (15 minutes)
2. Wipe surface of nails with Nail Prep to remove all dust and clean. Use a fi ne fi le to
buff the entire surface of the nails and around the cuticle to remove all shine. Shape the
free edge. Wipe the surface of the nails with Nail Prep to remove all dust and cleanse.
Apply a thin layer of Sure Bond to all 10 toes. (5 minutes)
3. Apply Options Base ‘N Gloss to all 10 toes. Cure for two minutes. Apply two coats
of Options Colours and Aurora Sparkles if desired. Cure each layer for two minutes
before switching feet in lamp. Apply Options Base ‘N Gloss or Options Clear as a
gloss. Cure for two minutes. Wipe surface with a new Gel Wipe moistened with
Gel Cleaner. (20 minutes)
4. Spray feet with a callus softener. Scrub feet with a foot fi le to remove any calluses or
rough skin. Set up a pedicure bowl for a fi ve-minute soak. (10 minutes)
5. Remove one foot from the foot bath and dry. Massage foot and lower legs with
your favorite exfoliating foot scrub. Place foot back into foot bath and rinse off the
scrub. Repeat with other foot. Finally, dry each foot and massage with Massage
Lotion. (10 minutes)
www.akzentz.com800.720.7833
NABBK09akzentzthrd.indd 1 11/5/09 12:10:43 PM
AKZÉNTZ CHALLENGE:Master Spa Gel Pedicures
in Under an Hour
www.akzentz.com
800.720.7833
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challengeGreat Nail Techthe
62 | 2011 NAILS CAREER HANDBOOK
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Eye strain. Headaches. Cramped muscles. Sound familiar? Then give yourself a break — a
couple, in fact.
If you don’t refresh yourself, you can’t be your best for your clients. Promise yourself not to
let an entire day go by without taking a “me” break. Studies have shown that taking several
short breaks — even as short as 30 seconds — are effective in reducing tension and stress,
both physically and mentally.
Here are some tried-and-true time management benefits for taking a break today:
> Your body will thank you, and maybe everyone else will too.
> You’ll be more creative. You’ve got to make time to let your brain do its thing.
> You’ll be more social: with your world, your coworkers, and your clients.
> You’ll be more productive and efficient. Yes, even with a little time off thrown in there.
> You’ll love your work more.
> You’ll like your job more. And you’ll feel better about tomorrow.
Develop a hand-washing habit.challenge #25
This one is pretty simple. Hand-washing takes care of 99% of the
germs. That’s right, basic soap and water are our best defense
against bacteria. It is recommended that you wash your hands for
15 seconds. Some people say you should sing the “Happy Birthday”
song (quietly to yourself unless you want to garner stares) while
washing your hands.
Whatever the case, you and your client should both wash your
hands before beginning any service. And it’s actually required by
many state boards, so if the inspector comes in that’s one of the
thing she’ll be looking for. Wouldn’t it be embarrassing if you got
fined for not washing your hands?
challenge #26Take three breaks every day. (Or 100 micro-breaks.)
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2011 NAILS CAREER HANDBOOK | 63
Spa shown is Bellini™ with HT-135-PS Duotone Espresso Cream Chair.Patents PendingPatent Number US D541,903
SANISMART ®
disposables
SAFE &
SA NITA RY1x use
SANI SMART ®
PEDISPA LINERS
SAFE &
SA NITA RY1x use
PEDISPA
SANI SMART ®
jetSA FE &
SA NITA RY2.0
Patent Pending
T 4, and Logo are trademarks of T 4 Spa Concepts & Designs, LLC. All other brand and/or product names and logos appearing are the trademarks of their respective owner. All rights reserved.
Certain products displayed in this ad are protected by Patents Pending. The Sanismart System Was designed to enhance your sanitation procedures. Salons should adhere and comply to their state board’s rules and regulations.
w w w.t4spa . com 1.866.556.2372
spa
SaniSmart® Vệ sinh an toàn số một™ • Every visit a clean visit™
®
NABBK10t4thrd.indd 1 10/29/10 3:28:17 PM
T4 SPA CHALLENGE:Sanitize Your Pedi Spas
With SaniSmart
We believe nail salons should be as clean and sanitary as dentists’ offi ces. We have
designed the SaniSmart® system to achieve the goal of safe and sanitary nail salon
services. With our revolutionary SaniSmart® jet coupled with liners, and our dispos-
able products, sanitary salon services become easy and cost effi cient.
Follow these four simple steps after each customer
to clean the SaniSmart System properly:
Step 1: Drain dirty water, remove SaniSmart
Jet and discard used liner in recycle bin.
Step 2: Take apart SaniSmart Jet. Rinse jet
parts and basin to remove debris. Wash jet
parts with soap or detergent. Rinse jet parts
with clean water.
Step 3: Soak jet parts for at least 10
minutes in disinfectant solution. All
parts should be immersed in the double
concentrated amount of EPA-registered,
hospital-grade disinfectant solution or
2/3 cup (5.34 oz.) of bleach for each (1)
gallon of water.
Step 4: Rinse jet parts with clean water. Put
together SaniSmart Jet. Dry basin walls with
clean towel, then wipe chair’s armrest, entire
footrest, and basin’s surface with disinfec-
tant wipes. The spa is now clean and ready
for the next customer with a new liner.
Tip: For faster results, two SaniSmart Jets
are suggested. While one jet is being cleaned by immersing it in disinfectant
solution, the other jet is being used in the service.
www.t4spa.com
866.556.2372
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challengeGreat Nail Techthe
64 | 2011 NAILS CAREER HANDBOOK
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Use social networking to market your business.challenge #27
Facebook: With more than 500 million active users, Facebook has a reach that makes most other social
networking sites pale in comparison. The site allows salon owners to set up a free page for their business (you do
have to create a personal page first, but if that makes you uneasy, just fill out the bare minimum of information
on the personal page and go to the “settings” menu to set stringent privacy settings), which then lets you send
updates to your clients, add links to related businesses like polish manufacturers whose brands you use, upload
digital photos and videos, and write public notes.
Twitter: Twitter’s niche is being short, simple, and to the point — which is a must when each “tweet” (aka
message) your salon posts can only be a maximum of 140 characters. Create a logon and password for your
salon, then start tweeting away. Janet Sanders, who’s in charge of the Twitter account for Fort Collins, Colo.-based
Cleopatra’s Day Spa, says: “The information you tweet about can be in several categories, including: 1. Informative
— ‘Don’t forget to put SPF on your hands, too!’ 2. General — ‘What a great day for a Papaya Pedicure! Choose
from great new Zoya colors!’ 3. Announcement — ‘We are closed on Saturday from 1 to 4 p.m. for a private party’,
and 4. A ‘retweet,’ which is when someone else says something neat and you want to pass it on to your followers,
while crediting the original source.”
Youtube: For salons, good subjects for videos include nail art and other technical step-by-steps and virtual salon
tours. You don’t need fancy equipment to start shooting. Many of the techs we talk to use webcams or a basic
digital camera that has a video setting. If you need to edit your video, there are free programs available, including
Windows Movie Maker and iMovie, which are usually included on any new PC or Mac, respectively. It’s advisable
to add text to your video that states your salon name and website, so viewers have a place to follow up with you.alon name andnama ee
Create your own gallery on Nail Art Gallery. challenge #28
Are you a nail artist? If you are and you don’t yet have a profile on Nail
Art Gallery (nailartgallery.nailsmag.com), what are you waiting for?
Nail Art Gallery is a new social networking/photo sharing site from
NAILS Magazine. It’s a cross between Facebook and Flickr, and allows
you to do more to showcase your own art, as well as browse and get
inspired by other nail artists’ work.
On Nail Art Gallery, you can create a personal profile, become a fan
of other nail artists, and upload all of your nail art photos in one easy-
to-share place. In addition, you can interact with other nail artists by
browsing, liking, or commenting on other techs’ art and photos.
You can use your profile to interact with other techs, share your work with your friends and family, and show
your clients (and potential clients) examples of your art. It’s free to sign up and easy to get started right away.
.com Get more social networking tips at www.nailsmag.com/socialnetworkingfortechs.
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2011 NAILS CAREER HANDBOOK | 65
LECHAT CHALLENGE:Create a Perfect Match Gel
Polish French Manicure
5
4
Step 1. Start with pre-prepped nails. Begin by applying a
thin layer of Perfect Match Clear Base Gel to the entire nail.
Press fi rmly and work the gel into the nail, getting close to
the cuticle without touching it. Make sure you cap the free
edge and take long strokes to smooth the surface. Cure for
one minute in LeChat UltraVelocity 36-watt UV lamp.
Step 2. We used Paloma as the base for our French mani-
cure, but you can choose any pink (suggestions include Pink
Daisy or La Princesse) from our large selection of colors.
Empty out one side of the brush just as you would with
traditional nail polish. Apply a thin layer to the entire nail up
to the cuticle. Use the brush to guide along the cuticle and
sidewalls to avoid touching the skin. Make long strokes to
smooth the surface. Cure for one minute. (A second layer
may be added if you prefer a deeper pink tone. Then cure
for an additional one minute.)
Step 3. You will need Perfect Match Flawless White, Lint-
Free Wipes, Design Brush Cleaner, Dampen Dish, and a
Gel Brush. Squeeze a generous amount of LeChat Design
Brush Cleaner into your Dampen Dish. Apply Perfect
Match Flawless White to each nail, making sure it reaches
above the natural smile line.
Step 4. After you have applied the fl awless white, wet your
gel brush with brush cleaner. Dab to remove excess liquid,
and use the fl at tip of the brush to make a clean and crisp
French smile line. Remove any product from the skin before
placing the hand into the light. Cure for one minute.
Step 5. Apply Perfect Match Soak-Off Top Gel Sealer.
Make sure to cap the free edge on this fi nal coat. Cure for
three minutes.
Step 6. Saturate each nail and wipe with Nobility Gel
Cleanser to completely remove all tacky gel residue.
Step 7. Finally, add a touch of vitamin-enriched cuticle
oil and massage to replenish the moisture in the nails
and skin.
800.533.2428www.lechatnails.com
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1
2
6
7
3
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challengeGreat Nail Techthe
66 | 2011 NAILS CAREER HANDBOOK
BB10-11_Challenge-BioSculpture.indd 115 11/5/10 5:17:46 PM
Buy in bulk for massive savings.challenge #29
A lot of nail techs operate on a “just-in-time” method of
product inventory. You buy only what you need and only when
you need it. But that adds up. Not only do you spend more money
buying smaller quantities in smaller sizes, you spend more time
ordering and you pay lots more for shipping in the long run. As
an example, say your favorite acrylic manufacturer offers two
sizes of nail liquid: a 6-oz. and a 32-oz. On average, the 6-oz. is
$19.95 ($3.33 per oz.) and the 32-oz. is $69.95 ($2.18 per oz.).
The difference is a savings of 1.14 cents per ounce — that’s more
than $145 a gallon.
Smart shopping and watching expenses is as important to
profitability as your income.
#30Bring more men into the salon.Bringing more men into your salon can be easier that you think. With a few small
tweaks to your existing service menu, a male-friendly environment could be just a
beer away.
> Offer menus for males too. If a guy walks into a salon and is hesitant to actually
indulge in a service, simply handing him a menu that includes male-specific
services will let him know it’s not “odd” that he’s there. Tina Albanese-Stauffer,
owner of Tina’s Natural Nails in Rochester, N.Y., says of her Manly Men’s Pedicure,
“It features products that are unscented and the service concentrates more on the
massage. And it’s important to name the service something masculine so men
know we cater to them as well.”
> Men have different interests than women. Don’t forget to have some men’s mag-
azines on hand for them to read during a service or while they wait. Albanese-Stauffer
puts out Rolling Stone for her male clients.
> Partner with local gyms, and get to know some of the trainers. Offer them a free
service or two in exchange for recommendations. Athletes typically need quality foot
care so having an ally at the gym can bring in some clients you otherwise never would
have had.
> A beer will quell the fears. Many salons offer drinks as a complimentary treat for
a service, and what says man more than beer? Faith Glionna, of Cuticles in Indialantic,
Fla., offers beer and wine to her male customers to help them relax and rewind during
their service.
> Add boyfriend discounts. Leah Pierce, owner of Simply Nails in Punta Gorda,
Fla., encourages her female clients to purchase gift certificates for their spouses or
boyfriends. She then tries to schedule them to come in at the same time. “Mondays
are good days for a relaxed atmosphere,” she says, “And once they come in, our
quality of work keeps them coming back.”
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2011 NAILS CAREER HANDBOOK | 67
You can customize your clients’ nail needs with fl exible, medium or solid (less
fl exible) fi nishes all with one soak-off system. Bio Sculpture Gel has a unique
feature to create No Chip Manicures (natural nail overlays) or to sculpt durable,
natural-looking gel nail extensions.
First...• Apply a fi rst layer of Clear Gel or extend the nail with Sculpting Gel (no primers,
bonders or base coats needed).
• Apply color gel to create a No Chip French or color overlay. (Great on toes!).
Think outside the box and take it one step further; whether you are doing an
overlay or creating gel nail sculptures, you can off er diff erent end results (fi nishes)
depending on your clients’ natural nail type and lifestyle choices.
We realize that clients’ nails have diff erent needs, just like hair. We are not just
enhancing clients’ nails but enhancing their lifestyle. Nail technicians and clients can
choose the gels that will provide the best results:
All you have to do is choose the correct “treatment” gel to create a fl exible,
medium, or solid (less fl exible) end result.
Then...• If you have clients with weak or scooped nails, you can build an upper arch to
reinforce their nails with either:
> Clear Gel for a fl exible fi nish
> Flexi-Gel for a medium fi nish
> S-Gel for a solid (less-fl exible) fi nish.
(If your clients have strong healthy nails, skip building an upper arch.)
• Finish with UV-Gel Coat and cure for 40 seconds for a brilliant shiny end result.
For more tips, follow us at: Twitter.com/BioSculptureUSA and Facebook.com/
BioSculptureUSA
www.biosculpturegel.com800.770.4493
BB10-11_Challenge-BioSculpture.indd 115 11/5/10 5:17:46 PM
BIO SCULPTURE CHALLENGE:Customize Your Clients’ Nail Needs
NABBK10biosculpthrd.indd 1 11/4/10 8:53:08 AM
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challengeGreat Nail Techthe
68 | 2011 NAILS CAREER HANDBOOK
CH11challenge_King.indd 69 5/9/11 1:01:41 PM
Have a complaint-free day.challenge #31
Sayings become clichés because they’re true — hakuna matata, keep
your sunny side up, happiness is an attitude. True, true, and true.
Did you know that a positive mental attitude is one of the quickest,
cheapest, easiest and most impactful things you can do to improve
your life? Not to mention your health, your business, your beauty, your
finances, your relationships. What’s not to like about that?
You’ve got to try it. Just for one day. Then see how you feel. Try to
stop complaining, gossiping or criticizing and go as long as you can.
To start, it’s as easy as keeping a positive train of thought. Don’t let
negativity control you and don’t beat yourself up when you go off-track.
You will. A lot. No one’s expecting you to be perfect.
Hang in there with the baby steps and before you know it, it’ll be a
way of life. Then you’ll be one of those people who seem to always have
a smile on her face, a nice thing to say, and positive state of mind. That’s
worth a million bucks.
challenge #32Improve your customer service.
Customer service is an easy, and frequently cost-free, way
to set yourself apart from competing nail techs. Chances are
even if you’re already doing a good job at customer service,
there’s still an opportunity to take it to the next level.
For instance, do regular written client surveys (consider
offering an incentive, like the chance to win a free service, to
encourage clients to participate) in which you ask questions
like: Were you greeted upon entrance? What did you like
and dislike about your service today? You could even hire
secret shoppers (these could be friends of current clients)
to visit your salon anonymously, then provide feedback.
The most important part of these surveys is acting on
the responses. Milady’s Ana Loiselle says, “You need to
fix the things the customers have complained about. You
need to investigate their suggestions. You need to improve
your company in those areas the mean the most to your
customers, and you need to make sure you don’t change
the things they like. Most importantly you need to give
your clients feedback that their answers were appreciated
and are being acted upon.”
Also, do you sometimes put your clients on hold? If so,
provide a touch-tone menu of options that the customer
can select to get immediate answers (i.e. directions,
hours, etc.).
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2011 NAILS CAREER HANDBOOK | 69
Here are fi ve things to know to stay in compliance with state inspectors:
1Know the statutes that apply in your state and
area of practice. State Boards of Cosmetology
are always working to stay current in the important
area of sanitation and disinfection. Check your
state board website regularly to be aware of any
changes to the regulations that might aff ect your
business!
2Every client, every time — clean then disinfect!
Remember that to properly disinfect items,
they must be cleaned fi rst! Use a standard cleaning product or soap and water
— then follow up with disinfection done right!
3Mix and use disinfectant correctly. Always choose hospital-grade,
EPA-labeled disinfectants and follow mixing directions exactly! Be aware
of the contact time required for the disinfectant to really work on all of the
infectious agents on the label.
4Change your disinfectant. Follow manufacturer’s directions
— most require changing the solution daily when items
are submerged. To make your disinfection dollars go further,
consider disinfectant sprays or wipes whenever suitable for
your disinfection needs!
5Understand why you disinfect. Disinfection is required
by law to keep your license, but the main reason to
disinfect is the protection of your clients, yourself and
your business!
KING RESEARCH CHALLENGE:Stay in Compliance
with State Inspectors
King Research
7025 W. Marcia Rd. | Milwaukee, WI 53223
800-222-8160 | www.barbicide.com
Barbicide® is the recognized industry resource for disinfection best practices, and we’re here to help you stay compliant with a few easy tips:
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Protect your salon and your clients. Check out our learning center at barbicide.com/learning_center.html for disinfecting tips, online continuing education courses and more. Join the movement at www.barbicide.com.
be blue. be in compliance.
CH2010_5things-KingResearch.indd 53 5/18/10 2:11:13 PM
www.barbicide.com 800.222.8160
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challengeGreat Nail Techthe
70 | 2011 NAILS CAREER HANDBOOK
Send at least one press release to your local media outlets.challenge #33
Pick an angle for a press release — whether it’s your
salon charity food drive, anniversary party, a list of
seasonal tips for healthy nail care, or anything else
potentially news-worthy — and write a one- to three-
paragraph e-mail about the event. Attach one or two
relevant photos (such as your salon exterior façade
or a nail art photo), include your contact information,
then send this to several relevant local media outlets
— for instance, your local newspaper, city magazine,
talk radio program, and beauty bloggers.
Follow up quickly if any of the media representatives
want additional information — many of them are on
tight deadlines. Start by sending one press release this
year. Later, you’ll want to send about one release a
quarter and to invite media into your salon regularly so
that you’re always in the forefront of their minds when
a beauty-related story breaks.
challenge #34Enter a nail competition.
A great way to test yourself and improve your
skills is to make the leap and enroll yourself in
a nail competition. They happen throughout
the country at different times of year, typically
coinciding with large beauty shows, and they can
be great ways to network and learn new tricks
and techniques about your craft.
The practice that comes with competing in
acrylic and gel competitions will immensely
help your everyday salon applications, and you
will likely see gains in your accuracy and speed.
Don’t worry about winning. Just have fun and
get involved.
You will no doubt learn valuable artistic ideas
from your fellow competitor’s work, and you’ll be
able to cultivate your creativity as well.
NAILS posts the schedule for most competitions in the U.S. on www.nailsmag.com, so you can
plan ahead, and we also host an online blog (blogs.nailsmag.com/competitioninsider) about the
year’s competition prep and results, with contributions by some of the top nail competitors..com
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2011 NAILS CAREER HANDBOOK | 71
If you’re a nail technician who is used to using tips, we urge you to try sculpting your next full set. Here are step–by-step procedures to guide you.
1. Preparation: Prep nails. Wipe with Prep & Clean to re-
move oils and disinfect. Form application is the most im-
portant step to create a sculpted nail. Place the form under
the free edge. There should be no gaps between the form
and free edge. The form should sit in front of the hypony-
chium; not below it. If the form is not fi tted tightly, product may accumulate under-
neath. When securing the form, keep a small keyhole at the end to ensure a beautiful
c-curve.
2. Connector: Apply a thin layer of Connector. Nails should not be shiny but have a
textured look. Remove any product on the cuticles. Cure.
3. French Modeling: Using the French
Modeling sculpt an extension. Roll the
product onto the form at the natural smile
line. Roll the brush side to side down to
desired length. Using a clean, dry brush, fl at
to the natural smile line, create a crisp “French” smile line. Cure. (When applying,
the thickness should not be a solid white. Application should be thin enough to
slightly see the shadow of the form.)
4. Modeling Resin: A. First application, use a pea-size amount of Modeling
Resin and roll it gently onto the stress area. Keeping your
brush parallel with the nail, roll it side to side down toward
the free edge. You should always have a “bead” of product
between the nail and your brush. Cure.
B. Do not remove the dispersion fi lm as it ensures proper adhesion to the second
application.
C. Remove forms. Second application should also be rolled onto the stress area,
pushing down to the cuticle and brushing product back over French Modeling using
a push and roll motion. Keep thin around cuticle area and free edge.
Remove any product on cuticle. Cure.
D. Wipe off dispersion fi lm with Prep & Clean using a lint-free pad.
E. File nails to desired shape. Dust well with dust brush.
5. Sealer: Make sure nails are completely dry and
clean. Apply a semi-thick layer of Sealer with light
strokes. Remove any product on cuticle. Cure.
Wipe off dispersion fi lm with Prep & Clean using a
lint-free pad.
EN VOGUE CHALLENGE:Learn to Sculpt a Full Set of Nails
888.659.5559www.envoguenails.com
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challengeGreat Nail Techthe
72 | 2011 NAILS CAREER HANDBOOK
Add one party a week to your schedule. challenge #35
Salon mani-pedi parties are the perfect way to bring new clients into
your salon. “Usually only the host of the party has been in, and she is
bringing many new clients to us. Most times, they end up being repeat
clients,” says nail tech Sherrie McCarter.
If you’re never done a party before, here are a few questions that
McCarter recommends answering first: What services will you
offer? Will you charge just for services or add a space rental fee?
Will you close the salon to other clients during the event? Will you
allow food and drinks to be brought in or catered?
Recommend salon parties to clients to celebrate occasions like
birthdays, bridal showers, corporate team-building events, and girls’
night out. You can include general party information on your salon
menu, on your website, put up fliers in your salon, and tell all your
coworkers to talk them up.
#36Overcome your fear of retail.
When it comes to retail, do you say things like: “I know my client
won’t buy it,” “My clients can’t afford it,” or “I am a nail tech, not a
sales person”? If that sounds like you, consider yourself officially
diagnosed with retailphobia.
Begin overcoming your retailphobia by making a commitment
to talk to each client you see today about at least two products.
A successful talk consists of three steps:
> Describing the features and benefits of the product.
> Explaining why you love it and why you choose to use it.
> Inviting the client to take it home, or at the very least having
the client write down the products you used on her.
Most salon professionals who take the challenge are surprised
by how many clients will say yes.
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2011 NAILS CAREER HANDBOOK | 73
TAMMY TAYLOR NAILS CHALLENGE:Turn one regular polish client a
day into a Miracle Manicure client.
TAM
The Tammy Taylor challenge: Turn one plain polish client a day into a Miracle
Manicure client.
We’re so sure that clients will love the durability and versatility of a Miracle
Manicure that we challenge you to off er it for free. Try Miracle Manicure on one
fi nger at no extra charge to your regular manicure clients. Clients will be hooked
after just two weeks of comparison on their one nail. No marketing technique
works better than a product that does exactly what you say it will do. The next
time the one-fi nger client comes in, she gets half off her Miracle Manicure.
Now, just because we’re recommending discounts and specials to get clients to
try a Miracle Manicure doesn’t mean we don’t think you should charge a premium
price for the service after that. With the Miracle Manicure, you can guarantee that
your client’s manicure will last two weeks. That’s worth a premium fee on top of your
regular manicure price. If you convert one client a day to the Miracle Manicure, you
could earn an additional $1,200 this year.
Here’s how you do Tammy Taylor’s Miracle Manicure: Step 1: Proper preparation is key to product retention. Push
back cuticles, scrub nails, wipe with Tammy Taylor Clean-It
and a towelette. You do not need to rough up the nail.
Step 2: Apply one, thin coat of Miracle Manicure Base
Coat, covering the entire nail and capping the tip. Cure
for 40 seconds (LED) or two minutes (UV light). Apply
a second coat if natural nails are thin.
Wipe with Tammy Taylor Clean-It and a towelette.
Step 3: Apply a coat of your client’s favorite polish. Let
dry, then apply a second coat of polish. Remind client
that the benefi t of the Miracle Manicure is that she can
wear ANY polish she wants.
Step 4: Apply a single coat of any top coat (we recom-
mend Tammy Taylor’s Super Dry Top Coat) and let dry.
Your client is now ready for two weeks of carefree
maintenance.
For video instructions, visit www.tammytaylornails.com.
We also off er personalized support by phone at
(800) 93-TAMMY.
YOUR lightYOUR polishYOUR top coat
our
Tammy Taylor’s Miracle Manicure Base Coat bonds to the natural nail for a smooth, durable base that holds polish up to two weeks.
Cure under any light, use any polish, and top off with any top coat. Create the look your client wants, with the quality and durability YOU demand, and that only TAMMY can create.
1-800-93-TAMMY 1-800-938-2669
www.tammytaylornails.comwww.tammytaylornails.com
800.93.TAMMY
Miracle Manicure Base
Cure
Clean-It
Polish
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HAND & NAIL HARMONY CHALLENGE:HA
NAHB11handnailthrdleft.indd 1 5/12/11 2:09:01 PM
Gelish® is a versatile product that not only can be used as the ultimate long-
lasting/no-chip manicure but also enables technicians to maintain a high-
gloss Gelish mani fill for a quick in-salon service that’s odor-free, fast, and
gorgeous. This Gelish fill step-by-step can extend the original application’s
21-day wear time.
Steps for grow-your-own long, strong (yet flexible) natural-looking Gelish nails:
1. Gently break the seal of Gelish Top It Off by lightly filing over the exist-
ing Gelish with a 100-grit buffer. Then, using a lint-free wipe, cleanse the
hands and nails with a small amount of Hand & Nail Harmony™ Cleanser.
Sanitize, prep, and push back cuticles. Next apply Hand & Nail Harmony PH
Bond over the entire nail surface.
2. Polish on Gelish Foundation Gel on four fingers (do thumbs later) in a
thin application from cuticle to free edge, making sure to seal the edge of
the nail.
3. Place the hand (do thumbs later) in an LED light for 10 seconds (or 1
minute in a UV lamp). Lightly remove any residue from the nail with a clean
dry gel brush.
4. Apply your choice of Gelish Soak-Off Gel Polish Color and cure in an LED
lamp for 30 seconds (or 2 minutes in a UV lamp). For fills we recommend
filling with the same color or a darker color for proper coverage. Use a second
coat of your choice of Gelish Soak-Off Gel Polish. Cure in an LED light for 30
seconds (or 2 minutes in a UV lamp).
1.
5.
2.
6.
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Use Gelish as a Fill Application
www.nailsmag.com/fifi/xxxxx
www.NailHarmony.com 562.623.4203
NAHB11handnailthrdrght.indd 1 5/12/11 2:07:30 PM
5. If there is a ridge line that won’t blend, fill the nail with Gelish Structure
and cure for 30 seconds in an LED light (or 2 minutes in a UV lamp) and
then apply Soak-Off Gel Polish Colors.
6. Now repeat steps with thumbs.
7. Apply Gelish Tip It Off Top Coat Sealer from cuticle to free edge using a
light application. Place hand in an LED light for 30 seconds (or 2 minutes in
a UV lamp) — thumbs separately.
8. Using Hand & Nail Harmony Cleanser and a clean wipe, remove any
tacky surface from the top of the nails.
3.
7.
4.
8.
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76 | 2011 NAILS CAREER HANDBOOK
HONING YOUR SKILLS
Be sure to remove excess cuticle from the nail plate and properly
prepare the entire nail surface. Make sure there isn’t any product on
the eponychium or sidewalls after application.
Etch the top surface of the well with a 100-grit file before application.
When the tip is on the nail, brush tip blender or acetone over the
etched area. Wait about 20 seconds, then use a 100- or 180-grit file to
roll the softened plastic off the well area. Then graduate to a 240-grit
to complete the blending. Tip: Try using well-less tips.
Possible causes are: 1) Product applied over the cuticle. 2) Oil left
on the natural nail. 3) Over-prepared nail plate. File natural nail very
lightly only. 4) Product was applied too dry. 5) Forgot to prime. 6) Tip
covered more than half the nail bed.
Apply a scoop of pink or clear gel to the middle portion of the nail
where you want your apex. Lightly taper down to the sidewalls and
the eponychium area with your brush at a 45-degree angle. Smooth
out to the free edge. Tip (shown): Apply as above and then have
the client hold her hand upside down. The gel will smooth out and
naturally gravitate to the apex.
Fit the form tightly and correctly under the nail. Apply a thin layer of
gel and “flash” it under the light for about 10-15 seconds so it cures
partially. Pinch the form or lightly squeeze the edges of the gel to the
desired curve. Apply a second layer and let it cure for about 20-30
seconds. Make final adjustments to the curve and cure completely.
For traditional gels (shown): Use a 100-grit file to take off the bulk
of the gel, then use a 180-grit file and gently file down almost to
the natural nail. Graduate your files to finer grits to remove product
completely, then buff the nail gently. For soak-off gels or gel-polish
hybrids: Soak the nails in acetone (or wrap in gel remover wraps),
then remove remaining gel with a manicure stick.
Lifting
No arch
No C-curve
Removing gels
A line where
the tip joins the
natural nail
Nails “pop” off
in one piece
ACRYLICS
You learned a lot in school, but once you start working full time with clients you’ll see that minor mishaps with nail enhancements will occasionally pop up to frustrate and challenge you. To help you out when they do, here is a handy troubleshooting chart to give you pointers on fi xing the more common acrylic and gel problems.
ENHANCEMENT TROUBLESHOOTER
GELSPROBLEM
PROBLEM
SOLUTION
SOLUTION
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2011 NAILS CAREER HANDBOOK | 77
Try using a wetter application. Also, make sure your monomer is not
contaminated with residue from the white powder. Use a separate
dappen dish of monomer for the white powder and the pink or clear
powder.
Submerge your brush completely into the monomer, press the side of your
brush down on the bottom of the dappen dish, then lightly wipe the extra
liquid on the side of the dish. Another method is to set the ball of acrylic on the
nail bed and, using the belly of your brush, press the acrylic flat. For beginners,
try submerging your brush, wipe excess off, and form a smaller ball.
Use more monomer with your white powder. (Different ratios apply to
different products, so see manufacturer’s directions.)
Apply the white near the smile line higher than the pink used to do the
nail bed. When the nail is filed out, file the area that is higher away and
the smile line will be crisp.
Clear all traces of excess cuticle, dust, and oil from the nail plate. Leave a
1/16 of an inch margin between the product and the eponychium area.
Use several small balls around the eponychium area. This gives you less
product to manipulate before it starts to set.
Before the product is fully hardened, mold the curvature using a wooden
dowel (shown) or sculptured nail form.
Heat will cause your product to set quickly. Beware of spotlights or
changes in salon temperature.
Crystalization can be caused by cold temperatures in the salon, because
the monomer is cold, or the client’s hands are cold.
Cloudy pink or
clear acrylic on
the nail bed
Bubbles in the
pink or clear
Pits in white tip
after you file out
the nail
Smile line is
cloudy, not crisp
Lifting around
the eponychium
area
The eponychium
area is thick and
has a distinct
ledge
Poor C-curve
(the nail has a
flat appearance)
Acrylic setting
faster than
normal
Crystalization
(a frosty
appearance,
usually around
the cuticle area)
ACRYLICSPROBLEM SOLUTION
.com For video troubleshooting tutorials, visit www.nailsmag.com/nailstv. You’ll also fi nd helpful
information on the latest troubleshooting techniques at www.nailsmag.com/technique.
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78 | 2011 NAILS CAREER HANDBOOK
HONING YOUR SKILLS
KEEP IT CLEAN
❏ Wash your hands and have your clients do the same prior to
each service.
❏ Use clean towels or manicure mats for each client.
❏ Sanitize and disinfect all reusable manicuring tools in
accordance with state regulations and industry “best
practices.”
❏ Any tools that can’t be disinfected are disposed of or given
to the client after a single use.
❏ Never use a blade to cut any skin, including calluses. Heavy
callus needs to be taken down gently, sometimes over the
course of a few services.
❏ Use only quality, professional-grade, legal, and safe
products.
❏ Take steps to minimize your exposure to odors, vapors, and
fi ling dust in the salon. These steps include using covered
waste cans, keeping products tightly covered, and taking
out only enough product to be used on each service.
❏ Keep Material Safety Data Sheets (MSDS) on all the
products you use.
❏ No matter what type of pedicure spa you use, always follow
the proper safety procedures from the Pedicure Equipment
Cleaning and Disinfecting Procedures for Nail Technicians
(you can fi nd this on our website). There are specifi c
instructions for cleaning after every client, at the end of the
day, and once a week.
❏ Keep a log of your cleaning schedule, and make it available
for clients to see if they ask.
Sanitation in the salon is of the utmost importance. We’re not here to preach to you (well, maybe we are just a little) but taking care of your clients’ health should be extremely important to you. There are stories of dirty nail salons using unclean implements all the time. Not only can you be fi ned for these violations, but you are also putting your clients at risk. We all need to make a concerted effort to help shift the public’s negative views of nail salons. Your station, pedicure chair, and implements must be cleaned before each client. And the thing is, it’s not that diffi cult to follow standard procedures. Below, we’ve included a checklist of the basics you should be following. This is only the beginning; you can fi nd much more detailed information on the NAILS website (see “Find It All Online” on the next page). And we urge you to take our Pledge (download it at www.nailsmag.com/handouts).
DEFINE IT
Can’t keep the
diff erences between
sanitation, disinfection,
and sterilization
straight? The following
are defi nitions put out
by the Centers for Disease
Control and Prevention (CDC).
Learn them, live them, love them.
sterilization n. the use of a physical or chemical
procedure to destroy all microbial life, including
highly resistant bacterial endospores. (Endospores
are thick-walled bodies formed within the vegetative
cells of certain bacteria. They are able to withstand
adverse environmental conditions for prolonged
periods.) Sterilization is not required in the salon.
disinfection n. the use of a chemical procedure
that eliminates virtually all recognized pathogenic
microorganisms but not necessarily all microbial
forms (e.g., endospores). (Microorganisms are living
organisms — good and bad — that are invisible to the
naked eye.) All implements and equipment used on
clients must be disinfected before use.
sanitation* n. to wash with soap and water to
remove dirt and debris and to reduce the levels of
microorganisms to a safe, acceptable level. Before
implements or equipment can be disinfected, they
must fi rst be sanitized.
*Generally accepted defi nition
HERE ARE THE BASICS OF AN EFFECTIVE SANITATION PROGRAM:
You can fi nd more industry defi nitions
at www.nailsmag.com/encyclopedia.
If you’re looking for more information about salon
sanitation log on to www.nailsmag.com and type
“sanitation” or “disinfection” into the search bar..com .com
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2011 NAILS CAREER HANDBOOK | 79
FIND IT ALL ONLINE
> Pedicure Cleaning Log (in English and Vietnamese)
> State-by-State Guide to Disinfection Regulations
> Guidelines for Cleaning and Disinfecting Manicure and
Enhancement Equipment
> Safety First [a guide to keep your salon safe]
> Salon Safety Guidelines (in English, Vietnamese, Spanish,
and Korean)
> Pedicure Equipment Cleaning and Disinfecting Procedures
for Nail Technicians (in English, Vietnamese, Spanish,
Korean, Polish, and Russian)
> Client Handouts (What to Look for in Nail Salons, How
to Choose a Quality Nail Salon, Caring for Your Nail
Enhancements at Home, Facts About Salon Nail Polish
Products)
> BONUS: Our Pledge to You: A Safe and Clean Salon (a
customizable client handout for you to off er your clients
for assured safety in your salon)
AUTOCLAVE? WHAT’S THAT?
In the past autoclaves in the beauty industry were for the
super clean-conscious. As this medical-grade machine
makes its way into salons and spas, techs should know just
what they are.
An autoclave is an apparatus that uses superheated steam
under high pressure to sterilize instruments. Although dry
heat and chemical vapor are forms of sterilization, these types
of machines are not autoclaves. Autoclaves come in three
common forms.
To read our complete feature on autoclaves, “Full Steam
Ahead,” log on to www.nailsmag.com/autoclaves.
SANITATION MARKETING
Today more than ever, clients want to know that they are safe
in your hands. Don’t assume clients know your implements
and foot spa are impeccably clean. Explain to them how you
clean your implements according to your state’s guidelines
and focus their attention on all the ways you keep clients safe
in your salon.
Promote your procedures every chance you get — both in
and out of the salon. Make a note of it on your business cards,
menus, postings, ads, mailings, website, and e-mails.
Get all these free handouts and more at
www.nailsmag.com/handouts..com
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80 | 2011 NAILS CAREER HANDBOOK
HONING YOUR SKILLS
If you develop ergonomic habits, you may never be plagued with the aches and pains that are sometimes viewed as unavoidable side effects of being a nail tech. We’ll show you how to comfortably do manicures and pedicures. BY MICHELLE PRATT
Incorrect: Don’t bear the weight of a client’s leg by resting the
foot in your lap or by using your own strength to lift and lower
the leg. This strains the muscles in your shoulders and back,
and, because you are connected to the client, it also reduces
your mobility to be agile as you work through the diff erent
steps of the service.
Correct: Instead, elevate clients and place their feet or legs
on a footrest that bears their weight. Some pedicure units have
footrests that are height-adjustable, which keeps the foot in
a workable position during various stages of a pedicure. Even
during the massage portion of a service, the footrests can bear
the majority of the weight so techs can limit pressure on their
back, shoulders, and neck. >>>
As defi ned by our friends at Google,“ergonomics is the study of how equipment and furniture can be arranged in order that people can do work or other activities more effi ciently and comfortably.” Below we look at how ergonomics can help reduce strain to our bodies, and we compare improper and proper posture during both pedicure
services and manicure or enhancement services.During any service, whether it’s at a pedi throne or at a nail table, you have to contend with three main factors: supporting the weight of the client’s arm or leg, working while looking down at the hand or foot, and working while looking forward at the hand or foot.
Incorrect: When techs need to perform close-up, detailed
work, there is a tendency to round the shoulders and extend the
neck to get as close to the foot as possible, which will cause strain
to the muscles in the upper body and the entire back. Worse,
when that doesn’t work, techs can add enormous strain to their
bodies as they try to get into a position that gives them the best
perspective.
Correct: Many salons have opted to elevate the pedicure
throne, which helps. However, techs should still be mindful of
their posture while they perform the service. Cynthia Burt, injury
prevention division manager at UCLA Environmental Health &
Safety, says to choose a chair that off ers lower back support
and the ability to make height adjustments throughout the day.
Techs should keep their back straight and supported, and use
both the height adjustment of their chair and of the footrest to
keep the foot at a workable level instead of straining the body.
Burt suggests techs should also employ the help of the clients
by asking them to bend their knees and move their feet to
appropriate positions.
PHOTOGRAPHY BY KIMBERLY PHAM; MODELS: COURTNEY MCCARTER, THE NAIL BAR, HERMOSA BEACH, CALIF.,
ELIZABETH ASHTON, ELIZABETH ASHTON AYURVEDIC NAIL SPA, LONG BEACH, CALIF..
POSTURE PRIMER
Check out the NAILS website for printable handouts on healthy working at www.nailsmag.com/handouts..com
d t f lI
PEDICURE — LOOKING DOWN(working on cuticles/fi ling/polish, some pumice/sloughing)
PEDICURE — BEARING THE WEIGHT
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2011 NAILS CAREER HANDBOOK | 81
RESOURCES
This paid advertising section contains information on other companies whose products and services you might want to check out. Log onto www.nailsmag.com/fi fi to get more information on all your favorite products.
RESOURCES
Dollar Nail ArtThe largest collection of Nail Art Transfer Foil Rolls
anywhere, from simply elegant Gold & Silver to dynamically
patterned colors. Over 90 Vibrant Styles Available.
Dollar Nail Art(954) 564-6303
www.dollarnailart.comwww.nailsmag.com/fi fi /24103
Sheba NailsSheba Nails International is a fi ngernail and nail art product
manufacturer based in USA. We off er a large variety of nail
products including UV gels, soak-off and color UV gels,
fi berglass, acrylics, odorless acrylic and many diff erent
forms of nail art — Color Gel Nail Art Pens, Disco Ball Mirror
Pieces, Tropical Sands, Cracked Egg Shells and much more.
Our brand name is Sheba Nails but we also off er OEM
products for private label customers.
Sheba Nails International(313) 291-8010
(800) 642-3236www.shebanails.com
www.nailsmag.com/fi fi /24145
Erica’sAfter 22 years of business, Erica’s product line has earned the
reputation of “Simply the Best.” Don’t believe it? Just Google
it! Erica’s electric fi les and diamond cutting tools are a hot
topic in today’s nail industry.
Erica’s expert staff is here to educate and lead nail techs to
discover the right product for them. Whether you specialize in
pedicures, gels or acrylics, the friendly staff at Erica’s will help
lead you to success. Proud to be an American manufacturer!
Erica’s ATA(877) 909-7181
www.ericasata.com www.nailsmag.com/fi fi /17137
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Clean Air
166 North 121st Street, Wauwatosa, WI 53226
800.236.1889 www.SalonPureAir.com
Artificial nail products
and the activities involved in applying them, create vapors and dust. In addition to the inherent health risks, ensure that you are in compliance with current and future OSHA and EPA regulations. Secure your place in multi-tenant buildings, save on energy costs, reduce sick time and embrace a “green” philosophy!
SALON PURE AIR
CAN HELP!
for your salon
www.nailsmag.com/fifi/17261
HONING YOUR SKILLS
82 | 2011 NAILS CAREER HANDBOOK
Incorrect: To improve stability and get full use of the strength of their upper body,
many techs plant their legs fi rmly on the ground and then sit at the edge of their stool
during the part of the pedicure where they will massage, slough, pumice, or rinse the legs
and feet of the client. While sitting with feet fl at on the ground is correct, “perching” (the
proper term for this position, says Burt) off ers no support to the tech’s lower back and
leads to muscle fatigue.
Correct: Be sure to sit straight with feet on the fl oor to give you the best balance
and support. Sit back fully in the chair to get all the benefi ts of the lumbar support.
The correct position has the tech holding a straight posture while benefi ting from the
support the chair off ers the lower back. If you fi nd that you continue to sit forward
without your lower back against the back of the chair, you may need to purchase a
chair that fi ts you better or one that compensates for the mechanics of your task. Some
chairs drop the front of the seat down to allow techs to work from a more open and
maneuverable position.
Incorrect: It looks as if you’re holding a client’s hand with a gentle touch and soft hold,
but the reality is that your wrists and hands are being repeatedly strained and taxed. Over
time, the added weight, combined with the repetitive motion, takes a toll on your muscles
and joints and can cause long-term problems, such as arthritis and carpel tunnel.
Correct: As with a pedicure, some sort of rest should bear the client’s weight. Products
on the market, such as the Wrist-Assist (shown), maintain a full range of motion for a
client, while keeping her wrist supported and the hand limp. This alleviates the need
for the tech to support the weight of the entire arm during the service and prevents the
customer from “fi ghting” with the tech for control of her fi ngers.
full use of the s
l h d h
I
PEDICURE — LOOKING FORWARD (massage/slough/pumice)
NAIL TABLE — BEARING THE WEIGHT
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Incorrect: We all have heard that it’s important to choose a chair with lower back
support. The idea is to sit straight, feet on the ground, eyes ahead, with lumbar region
supported. This may work in an offi ce setting, but it’s diffi cult in the salon. Techs often sit
at the edge of their seat while they’re working, both to get closer to their work, but also
because this position supports their sitting bones. However, sitting at the edge of the seat
off ers no support to the lower back, and it causes strain and fatigue to the muscles.
Correct: Keep legs on the fl oor, back straight, with sitting bones supported. Techs
may need to invest in an ergonomically correct chair and should choose one that fi ts
their height and weight correctly and allows your shoulders and elbows to experience a
full range of movement.
Incorrect: This technician has her shoulders rolled forward, her left arm is resting
on the table, which pushes her shoulder up, she is twisted in her chair, and her legs are
crossed. “Crossing the legs causes more compression on one side of the body than the
other,” says Burt. “It also suggests that the person has very weak abdominal muscles.
Crossing the leg tilts your pelvis so you can sit up straight for a longer period without
getting tired.”
Correct: Many times techs may twist in their chair because they want to get closer
to their work. Instead of contorting themselves into this position, Burt suggests techs
might benefi t from a table with a cut-out that allows her to sit straight in her chair but
still work on the client’s hands from an angle. Techs can also work on strengthening their
core muscles so they are able to sit straight for longer periods of time and to keep both
feet on the fl oor to prevent unbalanced compression. Techs may also benefi t from using
a magnifying glass during the detail portion of the service.
lders rolled forw
mportant to cho
I
I
NAIL TABLE — LOOKING DOWN (prep, application, some fi ling, polish)
NAIL TABLE — LOOKING FORWARD (some fi ling/fi ne fi nishing)
NA0411nubarzebrathirver.indd 1 2/23/11 2:18:23 PM
www.nailsmag.com/fifi/17255
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84 | 2011 NAILS CAREER HANDBOOK
EXPANDING YOUR HORIZONS
A fi nancial advisor teaches you how to make the most of your hard-earned dollars. Her three-step plan requires you to commit to saving, make it a habit, and allocate wisely. BY JANE HONECK
With money’s familiarity it’s easy to lose sight of its importance in your life today and more importantly, in your future. Because of this, I often instruct clients to put away debit and credit cards and use cash only to make money less intangible and more familiar. But, in your profes-sion the opposite is true. Because salons are a cash-based business, it is always available and cash too becomes insubstantial and familiar. It becomes just as elusive as money spent with debit and credit cards.
Dollars become just “pieces of paper” and you can easily fall into an “easy come, easy go” pattern of money management. But the earning of those dollars isn’t easy and it’s a shame that this familiarity
lulls you into unconscious behaviors where you don’t make the most of your money today, but more impor-tantly, you don’t save your money for tomorrow.
So how do you change this uncon-scious pattern with money? Just follow this three-step plan:
1. Commit to using your hard-earned dollars for both today and tomorrow.Sounds easy, but how do
you do that? Divide a sheet of paper down the middle. On the left side, list all the reasons why you don’t save now. On the right side, list the reasons why you want to save. Analyze the list and decide on which side you want to be ̶ not where you think you should be, but rather where you want to be. A commitment needs to be your choice, not someone else’s. Once you choose, you will commit consciously to saving for the future instead of unconsciously spending for today.
2. Choose one day a week to contribute to your future. Take the entire day’s earnings
(or a portion) and deposit it into a separate savings account. Make this a weekly ritual that takes priority over everything ̶ no excuses. After a month, it will become a habit that replaces your old pattern of spending.
3. Allocate for the future.When you have $1,000 in your new account, you
can allocate between short-term and long-term investments. Allocate a portion or percentage of the new account as a safety net for emergen-cies (six months to a year), a portion for larger, projected expenses (one to fi ve years), and a portion for long-term investment (fi ve years or more). It’s important to fund all three segments at the same time or you fall prey to never getting beyond the safety net portion. Once you have done the allocation, sepa-rate the money into three accounts, divide your weekly deposits in the same way and watch them grow.
These three easy steps are all it takes to set up a lifetime savings plan: you’ve made the commitment, formed a habit, and allocated wisely.
PHOTOGRAPHY ©ISTOCKPHOTO.COM/REDMAL
START SAVING NOW FOR THE FUTURE
>>>
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FEBRUARY 2011 | NAILS MAGAZINE | 85
Once your plan is underway, you’ll need to decide where to invest these dollars. There are many types of accounts. Here are a few points to consider.> Convenience. Since you are trying to make this a habit, set up your initial accounts where it is easy to make deposits. Remember, it won’t take much of an obstacle to end a habit. Make it easy to stay committed.> Fees. Because today’s savings accounts only pay about 1%, fi nd accounts where monthly fees won’t eat up the earnings. Credit unions are often a great source for low fees.> Risk tolerance. As your money grows, there are more investment options for generating higher investment returns (earnings). Higher returns generally mean higher risk of loss. Don’t be talked into investments that keep you awake at night worrying. Find an investment with whose risk you are comfortable.> Investment horizon. This refers to the length of time you expect your money to be invested. If you will use the money within a year, use a savings-type account where there is no risk for untimely fl uctuations in value. But, if you won’t be using the money for a long time, you can invest in something that has higher returns, more risk, and consequently more fl uctuations. With a longer investment horizon, you can time the withdrawal of these dollars and not worry about having to do it on a “bad” day.> Mutual funds. With over 10,000 funds to choose from, you have a wide variety of investments to match your risk tolerance and investment horizon. Using mutual funds gives you the option to not “put all your eggs in one basket.” So even with only a small amount to invest, you can invest in small pieces of many stocks and bonds allowing you to diversify and spread your risk. > Retirement plans. For long-term investments, take advantage of tax laws that allow you to defer and/or eliminate tax consequences. By doing so, you’re using government dollars to contribute to your future. There are many types of retirement plans to choose from. Consult your tax professional to fi nd the one that fi ts you best.These are just some of the investment considerations ahead of you. Before you know it, your savings will grow into something to be proud of and you’ll be on your way to fi nancial freedom. Regardless of your age ̶ today is the perfect day to begin a new conscious life with money.
Jane Honeck, CPA, PFS, specializes in tax
and fi nancial planning for professionals,
small businesses, and individuals. She is
the author of The Problem With Money? It’s
Not About the Money! To learn more, visit
www.janehoneck.com.
.com To learn more about saving for retirement,
go to www.nailsmag.com/retire.
www.nailsmag.com/fifi/17262
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86 | 2011 NAILS CAREER HANDBOOK
EXPANDING YOUR HORIZONS
1. Apply a thin layer of Light Elegance (LE) Perfect White. Do not cure. Dip a
striping brush in LE Gel Polish in Purple Lollipop, then drag it in a diagonal
line. Do the same with LE Gel Polish in Soda Pop Pink. Do not cure.
2. Repeat the diagonal motion from Step 1 with LE Hula Hoop Orange, then
Electric Yellow, then Neon Green. Do not cure.
3. Drag a striping brush from one corner of the nail outward. Do not cure.
4. Continue dragging the brush outwards several times in a fanning motion.
Do not cure.
5. Drag a striping brush in between each line in the opposite direction toward
the corner of the nail. Cure for two minutes. Apply LE Top Gloss. Cure.
Cassie Fero, Redmond, Ore.
Career Handbook readers can get a 50% discount on a Pro
subscription to our Nail Art Gallery (nailartgallery.nailsmag.
com), a website that lets you share your nail art photos while
networking with other techs. A Pro subscription (usually $20/
year) has several advantages, including allowing you to upload
unlimited photos and allowing you to create a profi le page for
your salon. The fi rst 50 Career Handbook readers to use the
code CHBOOK will get the discount.
.comNAIL ART STUDIONail art is a great add-on service that brings in extra income, plus it makes your services more memorable in clients’ minds. You don’t necessarily need natural artistic talent to create eye-catching designs. Here are some easy step-by-steps to get you started.
TERRIFIC TIE-DYE
NOT QUITE PINK-AND-WHITE
NEON HEARTS
SWOOPS AND SPARKLES1. Polish the free edge white to create a French.
2. Use a striper brush and pink polish to add three triangles — one on top
of the center of the white and two below it, making sure they all touch in
the center of the smile line.
3. Use a striper brush and black polish to highlight the borders and to split
the white section into smaller pieces. Use a dotter and black polish to
place a dot inside each pink triangle and to create an open black triangle
as shown. Apply top coat.
Eric Matukonis, Regal Nails Salon & Spa, Hazle Township, Pa.
1. Cover the entire nail with black acrylic.
2. Apply clear acrylic over the entire nail. File and
buff . Start creating 3-D hearts in a variety of neon
colors.
3. Add more hearts. Add rhinestones. Apply UV top
coat. Cure.
Michelle Jackson, Diamond Girl Nail Salon,
Morrow, Ga.
1. Polish the nail blue.
2. With a striper brush and yellow polish, add three
swooping yellow lines. With a striper brush and
sparkly pink polish, add swooping pink lines.
3. Use a dotting tool and white polish to add two
sets of white dots. Apply top coat.
Carrie Sweeney, Goodrich, Mich.
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Take your nail art to the next level with Nail Art Clay Canes. Embed thin slices into acrylic or gel enhancements! The BeautyTech Shoppe stocks over 300 different designs ready to slice and apply: flowers, fruits, flags, critters and holiday designs. Also available: Decals, Glitter, 3D Stickers, Design Paper, Educational DVDs, Nail Art Magazines and much more!
www.beautytech.com/shoppe [email protected] 1-631-981-1273
NA0810beautytechmktplc.indd 1 6/22/10 1:32:26 PM
www.nailsmag.com/fifi/17160
Kami Nail Art® Kami Nail Art® off ers the most extensive line of USA made professional nail art with hundreds of dazzling products including: Glitter, Confetti, Foil, Nuggets, Pearls, Paints, Art Brushes and Tools, Decals, Striping Tape, 3-D Flowers, Lace, Snakeskin, Glass Jewels, Rhinestones, Earthstones, Rock Candy, Art Kits, Metallic Pearls and Leaves, Organizers, Bullion Beads, PLUS Swarovski® Crystals — 35 colors in sizes 5, 7, 9, 12, and 16. Kami Nail Art® — The #1 choice for nails professionals! Download the Kami catalog at www.kaminailart.com. Order online at www.nailsuppliesdirect.com — your complete Kami Nail Art® source.(800) 344-3299www.kaminailart.com
NA0611kamimktplc.indd 1 4/26/11 9:49:13 AM
“ELECTRIC FILING EXPERTS”We manufacture & distribute the FINEST
machines & bits available —GUARANTEED!
We service & repair most “Quality” machines — quickly.
Call (800) 451-6733 orE-mail atwoodindustries.net
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www.nailsmag.com/fifi/17147
MARKETPLACE
AD INDEX 17212 Aerovex Systems 26 17261 Air Systems 82 17305 Akzentz Nail Products 29, 61, 88 17296 Artistic Nail Design 4-5 17147 Atwood Industries 87 17160 Beauty Tech 87 17187 Bio Sculpture Gel 67 17119 China Glaze 41 CND 43 17231 Dashing Diva 55 17103 Dollar Nail Art 81 17262 Dr. G’s 85 17203 EnVogue 71 17137 Erica’s 81 17250 Expression Beauty Works 27 17122 EZ Flow 59 17299 EZPinkandWhite.com 88 17123 Gena 88 17285 Hand & Nail Harmony 2-3, 74-75 17119 ibd 47 17204 It’s So Easy 88 17267 J & A USA 19
17109 Jessica Cosmetics 17, 53, 88 17225 Kami Nail Art 87 17154 King Research 11, 69, 88 17140 LeChat 31, 65, 89 17211 Light Elegance 15, 57, 89 17194 Masterworks by Amy Becker 87 17292 Mode Beads 87 17279 Nail Tech Supply Inc. 36 17135 NSI - Nail Systems International 9, 51, 89 17255 Nubar Cosmetics 21, 25, 83, 95 OPI Products 39, C4 17101 Orly International C2-1 17168 Orly International 7 17144 PNI Worldwide 97 17268 Premier Nail Source 96 17244 Pro Spa 23 17287 Salon Iris 24 17104 Seche 49 17145 Sheba Nails 81 17189 T4 Spa Engineering & Design 13, 63, 89 17233 Tammy Taylor Nails 73 17260 Young Nails 45, 89, C3
Preciosa high Quality at low price –
that’s the Mode way
www.modebeads.com | 718.765.0124Mode Int’l, Inc., 5111 4th Ave., Brooklyn, NY 11220
www.nailsmag.com/fifi/17292 www.nailsmag.com/fifi/17225
NAILS Magazine, 3520 Challenger St., Torrance, CA 90503 • 310/533-2400
www.nailsmag.com
Would YouLike to Advertise
In The Marketplace?
PLEASE CONTACT:
Mary Baughman - East [email protected] Michelle Mullen - West/[email protected]
Buy a new Cool Treat
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You can see all the colors and purchase them online at www.masterworksbyamybecker.com
www.nailsmag.com/fifi/17194
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88 | 2011 NAILS CAREER HANDBOOK
HOT PRODUCTS
AKZENTZAKZENTZ has a new line of brush-on, soak-off
gel polish, called Luxio. The soak-off gels come in
polish-like bottles and brush on easily like polish,
while soaking off in 10 minutes. The coloured gels
will last without any chipping, smudging, cracking,
or lifting, and have 24 custom colours for your
clients to choose from.
AKZENTZ(800) 720-7833www.akzentz.comwww.nailsmag.com/fi fi /17305
King ResearchShip Shape Liquid Professional Appliance Cleaner
Ship Shape liquid, introduced by King Research
in 2009, is specifi cally formulated for the
removal of hair product residue (including
hairspray) from your expensive appliances. Just
a spray removes residue from fl at irons, curling
irons, chairs, stations and any other surfaces! As
a multi-use cleaner, it also leaves stainless steel
and mirrors sparkling! Replace multiple products
with one single item that does it all in the salon!
King Research (800) 222-8160www.barbicide.comwww.nailsmag.com/fi fi /17154
GenaCreated to prevent cracking in hard-working horse
hooves, Gena Healthy Hoof Cream helps hands
stay in blue-ribbon form. Formulated to repel water
and combat dryness, Healthy Hoof protects and
conditions cuticles and nails with repeated use.
A thick hydrating cream, Healthy Hoof contains
soybean, rosemary, lavender and castor oils.
Gena(8oo) 621-9585www.genaspaproducts.comwww.nailsmag.com/fi fi /17xxx
Jessica CosmeticsQuick Dry • 60-Second Drying Save time — and your manis/pedis
— with Quick Dry, a gentle, eff ective
protection for your polish from Jessica
Cosmetics. Part of the Essentials line
and created by Jessica Vartoughian, the
renowned natural nail care specialist,
Quick Dry protects fresh manicures and
pedicures from scratching, smudging
and wrinkling with a special formula
that develops an invisible fi lm over
nails. A dropper application allows this
glossy oil to shield the entire surface.
Jessica Cosmetics International(800) 582-4000 www.jessicacosmetics.comwww.nailsmag.com/fi fi /17109
EZ Pink and White - Easy to use, cut either pink or white.
- Creates all smile lines deep and uniform in
seconds.
- Can be used for nail art, creating double french,
and LaMoon nails.
- Use the perfect size as a pusher to remove
soak-off gels.
EZ Pink and White(540) 535-8405www.ezpinkandwhite.comwww.nailsmag.com/fi fi /17299
It’s So Easy Nail art possibilities are endless with over 100 colors
from It’s So Easy. Available in a beautiful variety of glitters,
crèmes and neons, the water and nail polish-based
formulations come in a convenient 1/4 oz. bottle with a
fi rm, fl exible brush for easy movement. The It’s So Easy
Stripe Rite Brush and Polishes are available at Sally’s Beauty
Supply and other fi ne beauty supply stores nationwide.
It’s So Easy(800) 621-9585www.aiibeauty.com www.nailsmag.com/fi fi /17204
Wheeling Style
Stick Style
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2011 NAILS CAREER HANDBOOK | 89
LECHATHigh energy NEON colors. Summer is here and these colors are bright, and jam packed
with energy to keep you going. No chipping, no smudge, and
lasts for weeks. Perfect Match Gel Polish comes with a FREE
Dare to Wear Nail Lacquer that creates a perfect match color
to the nobility gel polish. This matching color can be used to
perfectly match the colors of both hands and toes. Does not
contain DBP, Toluene, or Formaldehyde.
LECHAT(510) 741-9998www.lechatnails.comwww.nailsmag.com/fi fi /17140
T4 Spa Concepts & Designs Create luxurious upscale spa services with
the new Botanical Escapes Herbal Spa line.
We off er natural herbs, essential oils, and
non-fragrant bases. Choose from one of
26 recipes — from stress relief to
herbal detox. Or create your
own custom services for a
pedicure treat your customers
will truly enjoy.
T4 Spa Concepts & Designs(866) 556-2372www.t4spa.comwww.nailsmag.com/fi fi /17189
Light Elegance Glitter Toes! Gel Toes! Party Toes!Light Elegance Pedi-Cure Kit comes
complete with Pedicure UV Curing
Lamp, Glitter Gels, Gel Polishes, and
everything you need for bold, bright,
sexy, shiny toes! This complete kit
makes pedicures fun and easy with
no glitter mess and you get $236
worth of product for only $130!
Light Elegance(800) 275-5596www.lightelegance.comwww.nailsmag.com/fi fi /17211
Young NailsThe response to Young Nail’s mani.Q color soak-off
gel has been awesome. After all, the formula is
stable, reliable, predictable and abundant. The color
selections are absolute customer favorites. And
you get it all with a zippy 30-second cure (saving
you almost 20 minutes per client). In or out of the
bottle, it’s always all about you.
Young Nails(800) 777-9170www.youngnails.comwww.nailsmag.com/fi fi /17260
NSI Instantly multiply your gel polish color range
with Polish Pro Accessories. Layer any of the
six Accessories over a Polish Pro color and
presto — something striking, exciting and
totally new. This gel polish will keep your
creative juices fl owing.
NSI(800) 354-6741www.nsinails.comwww.nailsmag.com/fi fi /17135
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90 | 2011 NAILS CAREER HANDBOOK
EXPANDING YOUR HORIZONS
Our revamped Career Handbook website contains helpful articles and links beyond what’s in this printed edition. We know how intimidating it can be to take the fi rst steps in a new profession, so use this site as your portal to a new career. You’ll fi nd information on starting your career, building your business, honing your skills, and expanding your horizons. Plus, a digital fl ipbook of the Career Handbook is available for reference, in case you ever misplace your hard copy.
NAILS ONLINE RESOURCESOne of the best resources for nail techs is the Internet. You’ll fi nd step-by-step tutorials (with photos or even videos), new product mentions, spa pedicure recipes, and veteran nail techs who are willing to share their expertise with you. Not to toot our own horn too much, but we recommend that you bookmark www.nailsmag.com as we know you’ll fi nd it helpful as you grow your career.
BLOGS: First Person Accounts
NAILStv: Learn by Watching
www.nailsmag.com/blogs
www.nailsmag.com/careerhandbook
www.nailsmag.com/nailstv
CAREER HANDBOOK CHANNEL: Start Your Search Here
NailsMag.com hosts nine blogs written by experts in the fi eld. For newbie nail techs, two that are of special interest are NAILS 101: A Student Blog, where as-piring nail techs chronicle their progress in beauty school, and Blueprint of a First Year, where new salon owners share the ups and downs of their fi rst year in business. Our other blogs are: 365 Days of Nail Art, The Coach-ing Chronicles, Competition In-sider, FingerNail Fixer, From the Editors, Maggie Rants & Raves, and Viet {Salon} Voice.
There are hundreds of videos on NAILStv, and the number grows every month. The site is similar to YouTube, but better managed to include only videos that are relevant to professional nail techs. You can watch everything from product tutorials from your favorite manufacturers to beauty tradeshow footage to salon tours and more.
of
.com
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2011 NAILS CAREER HANDBOOK | 91
Nail Art Gallery is a social networking/photo sharing site that allows you to do more to showcase your own art, as well as browse and get inspired by other nail artists’ work. You can create a personal profi le, become a fan of other nail artists, and upload all of your nail art photos in one easy-to-share place. In addition, you can interact with other nail artists by browsing, liking, or commenting on their photos. It’s free to get started, and a Pro membership is available for $20/year that gets you extra features like unlimited photo uploads and featured artist spots on our other websites.
Career Handbook readers can get a 50% discount on a Pro subscription to our Nail Art Gallery. The fi rst 50 Career Handbook readers to sign up and use the code CHBOOK will get the discount.
NAILS DIGITAL EDITION: Free Monthly Magazine
NAILS ENCYCLOPEDIA: An Accessible Resource
FACEBOOK AND TWITTER: Online Networking
nailartgallery.nailsmag.comwww.nailsmag.com/digital-edition
www.nailsmag.com/encyclopedia
www.facebook.com/nailsmagwww.twitter.com/nailsmag
NAIL ART GALLERY: Get Inspired
From the makers of the NAILS Career Handbook comes NAILS Magazine, a monthly magazine that is dedicated to the success of nail professionals. Each issue includes informative articles on the topics of technique, style, business, and health, plus in-depth feature stories. There are also freebies and giveaways, reader nail art photos, and new product spotlights in every issue. If you’re the computer-savvy type, opt for a digital edition (it’s free!), which will make you among the fi rst to receive the magazine every month. You’ll be able to virtually “fl ip” through the pages on your computer. If a printed magazine is more your style, then go to www.nailsmag.com/subscribe, where you can order a (U.S.) subscription for $20/year. (The Canadian rate is $57/year, and the rate for other international locales is $87.)
Like your textbooks in beauty school, the NAILS Encyclopedia can serve as a great reference tool for you. It’s writ-ten specifi cally for professional nail technicians and defi nes and describes nail diseases and disorders, specialized terms pertaining to nail art and design (including what brushes help you create specifi c strokes and lines), histories of the top companies and nail profession-als, product ingredients (popular and obscure), and hundreds of other terms.
Join NAILS Magazine on Facebook and Twitter to network with tens of thousands of nail techs from around the world. You’ll also get to interact with the magazine’s editors, get dibs on contributing to upcoming stories, and be eligible for exclusive product giveaways.
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92 | 2011 NAILS CAREER HANDBOOK
EXPANDING YOUR HORIZONS
China Glaze polishes have a long-
wearing formula with hardeners and
non-thickening agents to ensure a
smooth, easy, and durable application.
The lacquers are free of DBP, toluene,
and formaldehyde and come in a variety
of colors, with new lines coming out
every season. The bottles also utilize
a 440-strand brush for full coverage
during applications.
(888) 745-4030 x17317
www.nailsmag.com/fi fi /17317
Dashing Diva’s French Tipped tips provide
textbook-French looks quickly and easily.
The tips are available in multiple colors
that will not chip, and the ultra-thin clear
wells require little to no blending. The
transparent adhesion area allows for
adjustable smile line placement, and the
tips work on any nail bed length.
(888) 745-4030 x17318
www.nailsmag.com/fi fi /17318
CND’s 12 latest Shellac shades add
excitement to both nail techs and
customers alike. The range of shades
features perennial classics and fashionable
favorites to give salon-goers a wide variety.
The colors span eff ervescent light shades
like Mother of Pearl and Beau to the more
bold and dark shades like Masquerade and
Black Pool.
(888) 745-4030 x17319
www.nailsmag.com/fi fi /17319
Orly’s back to school collection for 2011
is called the Happy Go Lucky Collection.
The line brings back the brights for head-
turning back-to-school fashion. The fun
edgy lacquers come in colors Flirty, Frisky,
Fresh, and Frolic.
(888) 745-4030 x17320
www.nailsmag.com/fi fi /17320
Kupa’s Cordless U-Power delivers
incredible speed and power, and not
having a cord makes it easy for techs to
take this fi le with them wherever they go.
The U-Power can last for up to two hours
on a single charge, has a lightweight
handpiece that includes a holster, and
can operate from 0-20,000 RPM.
(888) 745-4030 x17321
www.nailsmag.com/fi fi /17321
OPI introduces a Lemon Tonic fl avor to
the Manicure/Pedicure by OPI line. The
alluring new scent blends excellently
into the scrub, mask, and massage
treatments. Lemon Tonic is infused with
yuzu (a Japanese citrus fruit), hints of
vanilla, ginger, and white tea essences,
along with a unique blend of botanical
fruit extracts.
(888) 745-4030 x17322
www.nailsmag.com/fi fi /17322
Hand & Nail Harmony’s Gelish Color
Gels apply like polish, with a twist cap
and applicator, but are cured in a lamp
like gels. They come in an array of colors,
and cure in an LED lamp in 30 seconds
and in two minutes in traditional UV
lamps. Gelish stays on nails for three
weeks with no chipping or peeling and
soaks completely off in 15 minutes.
(888) 745-4030 x17323
www.nailsmag.com/fi fi /17323
Cuccio Naturalé’s Lemongrass & Lavender
Sea Salts work to exfoliate skin as well as
hydrate and replenish it with rejuvenating
eff ects of lemongrass extracts and a light
lavender scent. The salts are gentle enough
for the hands and body as well as feet and
make an excellent start for any signature
manicure or pedicure.
(888) 745-4030 x17324
www.nailsmag.com/fi fi /17324
As a newbie, you may not be familiar with all the product options available to you. Here we’ve gathered some products that may be useful as you start your career. For more information, contact the manufacturer or use the Fifi #. Simply call the toll-free number or log onto www.nailsmag.com/fi fi to get more information on all your favorite products.
PRODUCT SPOTLIGHT
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2011 NAILS CAREER HANDBOOK | 93
leaving the Base Coat in place and ready
for a new polish color, or it can be worn
alone for a natural look.
(888) 745-4030 x17327
www.nailsmag.com/fi fi /17327
Antoine De Paris’ # 11 Gold is the original
Antoine Acrylic nipper. Thirty-fi ve years
ago Antoine de Paris created the fi rst
triple reinforced acrylic nipper, and it’s still
going strong today. It features a box joint
with cobalt stainless steel and is available
in gold or satin fi nish and single or double
spring with a 5-mm. jaw.
(888) 745-4030 x17328
www.nailsmag.com/fi fi /17328
Belava’s Indulgence Chair is a simple
yet eff ective accessory to the Belava
Pedicure Tub. The sleek design allows
clients to swivel and recline while the
tech performs an eff ortless manicure
or pedicure, and the foot pad rests right
above the pedicure tub holder so techs
do not get muscle fatigue or cramps.
(888) 745-4030 x17329
www.nailsmag.com/fi fi /17329
Backscratchers’ Heavenly Soles Foot
Care System off ers a complete pedicure
kit in one box. The all-in-one package has
four easy steps to create a lavish pedicure
experience: an aromatic footbath, a natural
ingredient exfoliator, rich moisturizers,
and an elixir of enzymes to protect freshly
pampered feet.
(888) 745-4030 x17330
www.nailsmag.com/fi fi /17330
European Touch’s ElleSpa comes
standard with a full body back massage
and vibration massage in the bottom seat
cushion, as well as a durable steel support
frame in the base and pop-up trays for
manicure service or beverage placement.
The chair comes in colors Cappuccino,
Black, and Wine.
(888) 745-4030 x17325
www.nailsmag.com/fi fi /17325
Bio Sculpture Gel’s Spa Line is a new
collection of spa products to promote and
maintain healthy skin and beauty. The
line includes a Spa Potpourri Aqua Soak,
Spa Potpourri Salt Scrub, Apricot Kernel
Scrub, Mint Mask, Hand and Body Butter,
Hand Cream, Cuticle Cream, and Hand
Wash. This line works great for themed
manis and pedis.
(888) 745-4030 x17326
www.nailsmag.com/fi fi /17326
Tammy Taylor’s new Miracle Manicure
Base Coat promises to extend the life of
regular polish manicures by 75% or more,
says the company. The UV-Gel Base Coat
is applied and cured before the polish is
applied, and it off ers double adhesion to
keep the polish from chipping prematurely.
The polish comes off with regular remover,
Young Nails’ Mani Q Color line features
brush-on gels in 18 colors with a base and
top coat. They cure in one minute. The
cap identifi es the color in dots, and the
gels apply easily like a polish for durable,
full-coverage color.
(888) 745-4030 x17331
www.nailsmag.com/fi fi /17331
King Research’s Barbicide
kills fungus and germs and
protects against diseases.
The EPA-registered blue
solution should not rust
instruments or stain skin
or surfaces.
(888) 745-4030 x17332
www.nailsmag.com/
fi fi /17332
Duri’s Drop N Go helps you set nails fast.
The instant drying drops dry enamel from
the top to the bottom while giving polished
nails a nice shine. Simply add one or two
drops a minute after top coat has been
applied and clients will be ready to go.
(888) 745-4030 x17333
www.nailsmag.com/fi fi /17333
Akzéntz Options Soak-Off UV Gels are
odorless, durable, and easily removed
with acetone or other remover. The gels
leave nails looking and feeling natural,
and they are made from an innovative
material to off er superior strength.
(888) 745-4030 x17334
www.nailsmag.com/fi fi /17334 >>>
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94 | 2011 NAILS CAREER HANDBOOK
EXPANDING YOUR HORIZONS
products are inside recyclable packaging
and each purchase supports the use of
renewable rainforest crops.
(888) 745-4030 x17340
www.nailsmag.com/fi fi /17340
SpaRitual introduces Handprint
Hand Serum with powerful botanical
antioxidants. This intensive moisturizer
and ultra-rich hand serum is made with
72% certifi ed organic ingredients and
formulated with the very best in plant-
based ingredients. Powerful botanical
antioxidants have been added for
maximum eff ectiveness in slowing the
eff ects of environmental damage, while
restoring the skin’s elasticity, soft texture
and complexion, leaving the hands
smooth and supple.
(888) 745-4030 x17341
www.nailsmag.com/fi fi /17341
Light Elegance’s P2 is the latest formula
from the company, which prides itself
in its quality of gels and range of colors
available. The bottles give 11.8-ml. of high-
quality brush-on gel polish that will give
excellent coverage after curing. P2 helps
eliminate partial curing and is fl exible to
stay balanced on the natural nail.
(888) 745-4030 x17342
www.nailsmag.com/fi fi /17342
Continuum’s Simplicity pedicure chair
requires absolutely no plumbing or
installation. Just plug it in, fi ll the tank,
and you’re ready to start pedicuring. The
lightweight removable tub easily fi lls from
any sink without hoses or connectors, and
NSI’s Polish Pro combines a fusion of
raw materials that include oligimers,
monomers, photoinitiators, and diluents,
to result in one of the most resilient
natural nail manicures or pedicures
on the market, says the company. The
thin-viscosity formula applies easily
like polish, but when cured it has a
toughness, scratch-resistance, fl exibility,
and adhesion that allows the manicure to
look like new for a full two weeks.
(888) 745-4030 x17338
www.nailsmag.com/fi fi /17338
LeChat’s Perfect Match Gel Polish
applies like nail polish but wears like gel.
This quick-and-easy gel polish cuts the
service time in half and will give a deep
sleek fi nish without chips, smudges, or
drying time. The color is long-lasting and
chip-resistant. Every package of the 22
colors includes a free Dare to Wear nail
lacquer that perfectly matches the color.
(888) 745-4030 x17339
www.nailsmag.com/fi fi /17339
Entity’s Rainforest Pedicure Kit uses
rich nutrients, exotic ingredients, and
curative energies to revitalize skin as
well as the soul. The soak, scrub, mask,
and nanotechnology-based lotion work
in harmony for an experience that is
sumptuous and relaxing to all senses. The
Bellissima International’s Starter Kit
has everything you need to start off ering
Bellissima Gel services right away. The
soak-off gels come in a range of colors as
well as solid builder and sealant gels. The
kit comes in a convenient tote with Soak
Away, Nail Wipe, fi les, buff ers, and more.
(888) 745-4030 x17335
www.nailsmag.com/fi fi /17335
Star Nail’s Eco Nail Systems Soak Off UV
Gels come in a variety of colors and are
formulated to prevent chipping, peeling,
or smudging for perfectly balanced
manicures that can soak off in as little
as fi ve minutes. The colors Moroccan
Clay, Hibiscus, and Paradise Purple are
just a taste of the delicate color palette
available in the Eco line.
(888) 745-4030 x17336
www.nailsmag.com/fi fi /17336
Essie’s ejuvenate is a revolutionary
system for younger-looking hands. The
comprehensive hand treatment is infused
with proven spa-quality age-defi ers like
rice extract, arginine, vitamins A and C,
glycolic acid, and licorice root extract to
help combat signs of aging and reveal
new, younger-looking skin.
(888) 745-4030 x17337
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NA0411nubarspringthirver.indd 1 2/23/11 2:13:22 PM
www.nailsmag.com/fifi/17255
Mehaz’s Professional Triple Cut has a
stainless steel straight-edge blade that
makes it easy to cut tips on acrylics. The
Triple Cut also has a single tip trapper
to safely catch nail clippings for a neat
and clean workspace, and the entire tool
can be disinfected in solution without
damaging the handle or blade.
(888) 745-4030 x17346
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Nubar’s kit for its UV Soak-Off Infi nity
Gels contains six colored gels, a clear
builder, brush, prep, prime, and more.
Infi nity Soak-Off Gels are high-shine gels
that can replace nail polish in a spectrum
of colors. They apply easily and soak off
in as little as 10 minutes.
(888) 745-4030 x17347
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T4’s iSpa has an iPod dock and hi-fi
speakers and a conical back that prevents
the music from bothering others. The
spa basin also features a SaniSmart jet
that can be used with a disposable liner,
a single hot/cold control mixer, a multi-
functional showerhead with backfl ow
prevention, push button switches, and a
built-in LED light.
(888) 745-4030 x17348
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the soothing shiatsu massage will relax
clients in no time. It features an adjustable
centered leg support with contoured foot
rests, wood veneers with industrial-grade
fi nishes, and chemical-resistant surfaces.
(888) 745-4030 x17343
www.nailsmag.com/fi fi /17343
Xtreme Nails’ Designer Tips come in
multiple shapes, sizes, and designs to
give the nail tech unlimited creative
control over her extensions. The tips apply
and blend easily and provide excellent
strength and durability for lasting wear.
(888) 745-4030 x17344
www.nailsmag.com/fi fi /17344
Jessica Cosmetics’ GELeration is a
26-color brush-on gel polish line that
the company says can last for more than
three weeks with no chipping, peeling,
smudging, or fading. GELeration works
great for both manicures and pedicures,
cures quickly in LED and UV lights, and
goes on easily. The brush-on gel polishes
can also be purchased in a starter kit with
buff ers and fi les to help you get started.
(888) 745-4030 x17345
www.nailsmag.com/fi fi /17345
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Locking Handle Acrylic Nipper
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Practice Fingers 3-ct.
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Plastic Liquid Droppers 2-ct.
Sanitizable Blocks 2-ct.
Hygienic Cushioned Files 12-ct.
Dual Shape™ Nail Forms 500-ct.
Extra Strength Bullet Glue 2 gm.
Professional Nail Tips 100-ct.
Advanced Retention Nail Liquid 4 oz.
(3) Advanced Formula Sculpting Powders (.75 oz. Clear, Pinker Pink, Whiter White)
Extra Strength Primer Pen
Glass Seal™ .5 oz.
One-Step UV Gel (.25 oz. Crystal Clear)
Finishing Wipe 4 oz.
Advanced Formula Resin 1 oz.
Super Fast Set Activator Spray 2 oz.
Sheer Strength™ Fabric 6-ft.
Application & Technique Guide
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Large 3-Way Buffer File
Birchwood Sticks 6-ct.
Red Pedicure File
Natural Nail Garnet Boards 6-ct.
Non-Acetone Polish Remover 4 oz.
Precision Cuticle Nipper
Combo Tool Cuticle Pusher
Nail Clipper
Thong-Style Pedicure Slippers 1 pr.
X-Soft Toe Separators 1 pr.
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98 | 2011 NAILS CAREER HANDBOOK
Cut out this checklist and keep it at your workstation to check off your accomplishments throughout the year. Feel free to do them in any order and to
add your own personal challenges to this worksheet.
greatchallenge
Nail Techthe
CHECKLIST
Challenge #1: Create a new signature service.
Challenge #2: Market your sanitation standards.
Challenge #3: Get just one client per day to try nail art
on just one nail.
Challenge #4: Visit other salons to give yourself new
ideas.
g
. Salon 1 Salon 2
Challenge #5: Suggest a service a client doesn’t
normally get.
Challenge #6: Be more environmentally conscious.
Challenge #7: Cross-promote with one of your
business neighbors.
Challenge #8: Go to at least one trade show this year.
Challenge #9: Improve your online presence.
Challenge #10: Build a referral relationship with a
doctor.
Challenge #11: Take three continuing education
classes this year. . Class 1 Class 2 Class 3
Challenge #12: Get your most diffi cult natural nail
client to try soak-off gels.
Challenge #13: Track your numbers.
Challenge #14: Pick a NAILS handout (or create your
own) to distribute to interested clients.
Challenge #15: Hand out 10 business cards a week.
Challenge #16: Work smarter, not harder.
Challenge #17: Set up a retirement savings plan.
Challenge #18: Get fi ve clients to review you on Yelp.com
Client 1 Client 2 Client 3 Client 4 Client 5
Challenge #19: Improve your smile lines.
Challenge #20: Keep a pedicure cleaning log.
Challenge #21: Participate in a community event.
Challenge #22: Market to seniors.
Challenge #23: Enter a NAILS Magazine contest.
Challenge #24: Network with your peers.
Challenge #25: Develop a hand washing habit.
Challenge #26: Take three breaks every day. (Or 100
micro-breaks.)
Challenge #27: Use social networking to market your
business.
Challenge #28: Create your own gallery on Nail Art
Gallery.
Challenge #29: Buy in bulk for massive savings.
Challenge #30: Bring more men into the salon.
Challenge #31: Have a complaint-free day.
Challenge #32: Improve your customer service.
Challenge #33: Send at least one press release to your
local media outlets.
Challenge #34: Enter a nail competition.
Challenge #35: Add one party a week to your
schedule.
Challenge #36: Overcome your fear of retail.
Challenge #37: ______________________________
Challenge #38: ______________________________
Challenge #39: ______________________________
Challenge #40: ______________________________
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www.nailsmag.com/fifi/17260
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shatterby opi Six irresistible Shatter shades. Each color createsa beautiful “shattered” effect. The options are endless!
how shatterworks:
Apply one coat ofShatter over two coats of completely dry nail lacquer for a stylish two-texture effect.
Add Top Coat for a gorgeous high-gloss fi nish.
shatter your shades
SCAN AND LEARNSHATTER SHADES FROM LEFT TO RIGHT: white shatter, turquoise shatter, blue shatter, navy shatter, black shatter, red shatter
Model is wearing RED SHATTER and LUCERNE-TAINLY LOOK MARVELOUS
Call 800.341.9999 ©2011 OPI Products Inc.
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