MY TRANSACTION TOOLS

When you go into business, you have a specific goal: make money. You put all your energy into it and reap the rewards of your efforts. To achieve your goal, it’s important to have all the essential tools on hand. This way, you can make the most of every action and every transaction.

Because we’re determined to make your business transactions easier, Laurentian Bank has developed an array of useful tools, including accounts, packages and services. Whatever the type, size or age of your business, our products and services easily adapt to your requirements. Effortlessly. Profitably.

When you go into business, you have a specific goal: make money.

Fee structure in force as at January 31, 2010.

A single formula can help you reduce business banking fees to a minimum. It’s logical: you only need to know your transaction habits. Take time to analyze, assess and streamline them. Once you’ve defined these habits, choosing the most profitable solution becomes child’s play.

Your average number of transactions per month, the type of deposits you make, your minimum account balance and your use of U.S. currency are factors to consider. Informed choices will help you make the best use of our accounts and packages. Effectively. Consistently.

This chequing account is ideal for everyday banking transactions. Available with monthly bank statement that can include copies of cheques drawn on your account, it can also be linked to one of our Business packages. A brilliant solution to trim your transaction fees!

My business, My solutions

1 My business account1

business account Fees

Fee types Details

Transactions » $0.70 per deposit, night deposit, withdrawal or transfer at an ATM

» $0.70 per debit transaction for each bill payment and transfer with LBCDirect Business

» $0.90 per deposit, withdrawal or transfer at a branch» $0.90 per automatic deposit or debit, or per cheque

Details With minimum monthly balance of $1,250» One free transaction ($0.70 value) for each minimum monthly

balance of $1,250

Management2 » $7 fixed monthly fee

our day starts at 8:46 p.m.At Laurentian Bank, our day ends at 8:45 p.m. (Eastern time). From 8:46 p.m. onward, any transaction done at one of our ATMs or through LBCDirect is dated the next day.

My Day by Day interest Plus us Dollar account

This special chequing account is designed for everyday banking transactions in US dollars. All benefits and fees are calculated in US dollars. Transactions must be done at a branch, since you cannot access this account either at an ATM or through LBCDirect Business, nor can it be linked to a banking package. This account is available with your choice of statements1 or passbook.

Fees For Day by Day interest Plus us account

Fee types Details

Administration » US$1 per month for an account with statements (cheques drawn on your account can be retrieved)» US$2.25 per month for an account with passbook

Transactions With a monthly balance of US$1,000 or more» No fees for withdrawals or transfers done at a branch3 or for chequesWith a monthly balance under US$1,000» US$0.75 per cheque» US$1 per withdrawal or transfer done at a branch3

Management2 » US$5.50 fixed monthly fee

IS yoUr bUSIneSS gettIng oFF the groUnD? CatCh WInD oF thIS oFFer!

CONSEIL TIP Get a 50% discount for six months4 on monthly fees for the Business 25 package! Here’s one way we help young companies of three months or less start their business on solid footing. You can also switch to another package at any time, depending on the growth of your business.

My business Packages

Do your business activities involve a large number of banking transactions? Make life easier with one of our Business packages5! Say goodbye to the follow-up required with transactions billed individually, and to the resulting lost time. In addition, you’ll optimize management of your business and save on banking fees. Any way you look at it, it’s a great deal!

tyPes oF business Packages

business Package

10

business Package

25

business Package

45

business Package

65

business Package

90

Monthly fees $11 $22 $35 $45 $65

Monthly transaction limit with no fees6 10 25 45 65 90

Laurentian Bank ATM (deposits, withdrawals, transfers and bill payments)

LbCDirect Business (transfers and bill payments)7

Interac®8 direct payment

Cheque clearing

Automatic deposit and debitNight deposit

Cash deposits at a Laurentian Bank ATM with no handling feeUp to $3,000 per month

For deposits containing cash, Business package holders can take advantage of up to four monthly transactions at the counter, free of charge.

Number of items deposited at a Laurentian Bank ATM with no handling fee Unlimited

No fee for account maintenance

Free access to LBCDirect Business

No fee for monthly statement with cheques returned

Free Cheque Essentials10 kitNo fee to open an account

50% discount on monthly fees for overdraft protection9 (up to $5,000 per month)

My business PerForMance Packages

Do your business activities require more and more banking transactions? Switch to “Performance” mode! Our highly versatile Business Performance packages5 let you do a large number of transactions without accruing fees at every turn. Here’s an ideal solution for when your business is growing in line with your ambitions.

tyPes oF business PerForMance Packages

business Performance

150


180


225


300

Monthly fee $95 $110 $150 $200

Monthly transaction limit with no fees6 150 180 225 300

Laurentian Bank ATM (deposits, withdrawals, transfers and bill payments)

125 per month 155 per month 195 per month 265 per monthLbCDirect Business (transfers and bill payments)7

Cheque clearingAutomatic deposit and debitNight depositDeposit at a branch 25 per month 25 per month 30 per month 35 per month

Cash deposits with no handling fee up to $10,000 per month

up to $10,000 per month



Items deposited with no handling fee Unlimited

No fee for account maintenance

Night deposit with no annual fee

No fee for disposable night deposit bags 50 per year 50 per year 100 per year 100 per year

Free access to LBCDirect Business

No fee for monthly statement with cheques returned

No fee for yearly bank confirmation

Formula for a healthy businessThe more your business grows, the less you pay in banking fees. The less follow-up you need to do, the more you’ll be seen as a model manager!

You don’t need to do much to improve your business activities, optimize your time and save money: just a little analysis, a touch of discipline, a dose of common sense and, of course, a few good habits, including those listed below. Try it and see for yourself—it’s a piece of cake!

Use LbCDirect business services to your advantage.

Choose the package that best suits your current needs.

regularly reassess your banking needs and make any necessary changes.

Use our overdraft protection services.

Your business demands constant commitment from you. Your time is precious, so you refuse to let your banking activities monopolize it. Knowing that time is money, you want to invest it well.

Fortunately, today’s technology offers a host of options to make your life easier. We make maximum use of these options, and offer state-of-the-art services tailored to your reality. Our goal? To make banking as simple as possible for you. Make the most of our services. Profitably. Frequently.

My services, My well-run business

My tiPs For reDucing services charges

By Internet or telephone, our LBCDirect Business services let you do a large number of banking operations, independently and at your convenience. To use these services to your advantage, simply sign up or request a debit card.

My lbcDirect business services

Practical

easy to use

available 24/7

available anywhere in the worlD

econoMical

secure

lbcDirect business

banking oPerations available with lbcDirect business services anD at an atM

atM Internet Phone

Check your account balanceTransfer between your accountsAssign informational or transactional access to various representatives of your companyView your current billsPay bills

Check balance of your Laurentian Bank VISA®11 Business card, VISA Business Performance card, and line of credit

Check balance of your mortgage, commercial loan and other investment products

Access your account transaction history

Get transaction history for your Laurentian Bank VISA Business card

Transfer your transaction history to financial management software (e.g. Quicken, Money)

International access to your accounts

Archiving of paid bills and statements for a period of seven years with the EpostTM12 service

Government tax returns and remittances

lbcDirect business by internet

Once you’ve enrolled, simply go to www.laurentianbank.ca and enter your access number and password. You can then access your banking products, follow their progress and do transactions1, wherever you are, any day and at any time. You can visit as often as you wish in complete security. Shall we sign you up?

lbcDirect business by Phone

No access to the Internet or to an ATM? Use the phone! Our toll-free number (1-800-252-1846) lets you access your account and do certain common banking transactions, here and abroad.

Don’t let your bills continue piling up. Pay them online! thanks to our epost billing service, you receive and pay your company’s bills on the Internet through LbCDirect business. you can even archive them for a period of seven years. Less paper and more simplicity. that’s efficiency!

Practical and ecological

atM’s

With your MaXAFFAIRES Services Laurentian Bank card, you have access to your account and your money from all our ATMs as well as all ATMs in the Interac®8 and Plus networks in Canada and abroad. Our network lets you easily do most of your everyday banking1 thanks to over 300 machines located throughout Quebec. You’ll even find our machines underground in Montreal metro stations! Elsewhere in Canada and around the world, our affiliation with the Interac and Plus networks lets you access over 800,000 ATMs. That’s something to make your life easier, even on business trips!

My banking Fees Per iteM13

DePosits

Cheque deposit into your business account $0.18 per item

Cheque deposit (US funds) into your Day by Day Interest Plus account (US funds) US $0.25 per item

Cash deposit» Counted » Uncounted

$2.10 for each $1,000 (minimum of $2.10) $2.50 for each $1,000 (minimum of $2.50)

Deposit of rolled coins $2.10 for each $100

overDraFts

Insufficient funds in the account of your company’s client» Automatic debit or cheque is deposited in the account of your company’s client and returned to you. $6 per item

Insufficient funds in your company’s account» Automatic debit or cheque is accepted by the Bank» Automatic debit or cheque is refused

Minimum of $5 per item (plus interest) $45.00

overdraft protection9

(Useful protection if you occasionally lack the cash to cover a cheque or if you need funds for the short term)$5 per month

inForMation

administration fee for each payment and each request for and disclosure of information done by a third party relating to an administrative or judicial procedure, in accordance with applicable laws (e.g. seizure, bankruptcy, credit check)

$10

Document search» Less than 90 days following date of transaction» 90 days or more following date of transaction

$5 per item $40 per hour (minimum of $20)

additional or interim account statement $5 per statement

account history information $5 per account

account balance information » At a Laurentian Bank ATM, through LBCDirect Business or in person at a branch» By phoning the branch

No fee $4

suPPlies

banknotes $1.90 for each $1,000

rolls of coins $0.15 per roll (minimum of $1.50)

night deposit service» Use of service » Purchase of 50 disposable bags

$35 per year $25

international services

Cash in a foreign currency» Purchase by a non-customer» Purchase of cash (less than C$100)

$3$3

Cheque made out in a foreign currency and drawn on a Canadian dollar account $15

Foreign currency items sent to collections, foreign currency items sent to collections and returned unpaid, foreign currency items received in collections

$4014

If foreign currency items deposited in a Canadian dollar account are returned unpaid $204

Cashing or depositing foreign currency items in a Canadian dollar account» Less than C$1,000 » Equal to or over C$1,000

(For the return of any cheque issued in foreign currency – and deposited in a Canadian dollar account – due to insufficient funds or any other reason, the customer will assume any losses resulting from exchange rate fluctuations affecting the currency between the deposit date and its return date.)

$6$9

Money order or bank draft in Canadian or US dollars» Issuing fee» Photocopy

$6.50$10

Stop payment on a money order or bank draft in Canadian or US dollars $2014

return of a foreign currency item $15 + administration fees

electronic transfer» Sent within Canada» Sent abroad» Received from another financial institution

Minimum of $20Minimum of $30$15

Miscellaneous (cont’D)

bill payment processing fee » At a branch» At a Laurentian Bank ATM or through LBCDirect

Business(When paying a bill at a branch, at an ATM or through LBCDirect Business, account withdrawal fee is added to bill payment fee, if applicable)

$2 per bill$0.50 per bill

Safety deposit box rental» Small» Medium» Large(other sizes and rates also available)

$44 per year $80 per year$240 per year (taxes extra)

Stop payment on a cheque or automatic debit» Complete information provided by customer» Incomplete information provided by customer

$13$16.50

opening a business account Min. $25

Interac Direct Payment service $0.65 per transaction

Cheque image verification service $25 per request (taxes extra)

Interest rate on an unauthorized overdraft 22%

transfer of an account balance to another financial institution

$24

Use of atMs» Use of a Laurentian Bank ATM » Use of another financial institution’s

ATM in the Interac network » Use of an ATM in the Plus network outside

Canada(Transactions done at an ATM carry fees applicable to the Business account.)

No fee$1.50

$4

Fund transfers by telephone $5.50

Miscellaneous

LbCDirect business (by Internet or phone) $6.95 per month

Inactive accountNo transactions carried out for at least one year.» If the client responds to the dormant account

noticeIf the client ignores the notice» for the first dormant year» from 2nd to 4th dormant year» from 5th to 8th dormant year» for the 9th dormant year(If the balance is less than the amount to be collected, the charges correspond to the remaining balance.)

No charge

$15$30/year$40/year$45/year

official cheque» $1,000 or less » Over $1,000

$6$10

Unencoded cheque, crossed-out cheque, or cheque not conforming to magnetic encoding standards

$5

Certified cheque» Requested by a Laurentian Bank customer» Requested by a non-customer

$8 $15

american express traveller’s cheque in canadian or foreign currency » Regular format

1.25% of the purchase value (min $4.50)

bank confirmation Min. $35

Special request related to an account $40 per hour (minimum of $20)

Post-dated item held for future deposit or processing $5

Item received by mail for deposit into account $5

notice sent by mail $2.50

account closure» Open for 90 days or less » Open for over 90 days

$20 (in currency of account)No fee

The content of this brochure is provided solely for informational purposes and does not constitute an offer to purchase products or services from Laurentian Bank or its subsidiaries (collectively called the “Bank”). This information is of general scope and does not constitute investment, accounting, legal or financial advice and should not be used as such. Calculations, examples and mathematical projections are provided for illustrative purposes only. Information provided is, to the Bank’s knowledge, accurate at the time of printing. However, the Bank cannot guarantee its exactness or completeness, or that it will remain as such. Please consult qualified professionals for advice concerning your needs, your investor profile and your financial situation. Each product or service is subject to an agreement that includes the terms applicable to it. 1 Withdrawal and debit transactions are permitted at ATMs or with LBCDirect Business solely for customers holding basic accounts. 2 Included in administration fees, if applicable. 3 A withdrawal or bill payment made from a cheque deposited at a branch is considered as a withdrawal at a branch. Please note that in-branch handling fees are extra. 4 Discount on monthly rate is applicable for a period of six months from the date of enrolment. 5 The benefits of a program or package cannot be combined with any other offer from Laurentian Bank. A package applies to only one bank account at a time. 6 Current fees apply to any transaction exceeding those included in the package. 7 Fees related to provincial or federal government remittances are excluded from the package and charged to the customer. 8 ®Registered trademark of Interac Inc. Certain ATM operators and merchants charge user fees. These fees are not Laurentian Bank service fees. 9 Subject to credit approval. Interest charges always apply. 10 Includes 200 business cheques, personalized slips, a binder and other accessories. Any order of accessories or personalized cheques exceeding what is included in the Cheque EssentialsTM kit will be charged to the customer. Contents of the kit form a whole, and cannot be modified, removed or partially refunded. 11 ®VISA Int./Laurentian Bank of Canada, licensed user. 12 TM Trademark of Canada Post Corporation. 13 Fees stated in this section are not connected to any of our VISA cards. 14 Fees of issuing bank (if applicable) and administration fees are extra. notice of fee change: Laurentian Bank reserves the right to modify or introduce new fees by sending written notice to clients receiving a statement or, in other cases, by posting the changes in its branches and at its ATMs.

My resources

Never hesitate to let us know about any comments or complaints you have. To do so, call us at 514-252-1846 or 1-800-252-1846 (toll-free), or contact our head office:

Quality ManageMent anD coMPliance DePt

1981 McGill College Ave., Suite 1660Montreal, QC H3A 3K3 Telephone : 514-284-3987 • 1-877-803-3731 (toll-free) Fax: 514-284-3988 E-mail: [email protected]

Not satisfied with the way things are progressing? Write to our ombudsman:

laurentian bank oMbuDsMan

1981 McGill College Ave., Suite 1420 Montreal, QC H3A 3K3 Telephone: 514-284-7192 • 1-800-473-4782 (toll-free) Fax: 514-284-7194 • 1-800-473-4790 (toll-free) E-mail: [email protected]

Still can’t resolve your situation? Consult one of the following resources:

oMbuDsMan For banking services anD investMents

P.O. Box 896, Adelaide Station Toronto, ON M5C 2K3 Telephone: 416-287-2877 • 1-888-451-4519 (toll-free) Fax: 416-225-4722 • 1-888-422-2865 (toll-free) E-mail: [email protected]

Financial consuMer agency oF canaDa

427 Laurier Avenue West, 6th floor Ottawa, ON K1R 1B9 Telephone: 613-996-5454 • 1-866-461-2232 (toll-free) Fax: 613-941-1436 • 1-866-814-2224 (toll-free) Web site: www.fcac-acfc.gc.ca

owning and growing your business is an exciting experience, but it’s all the more enjoyable when the business is run smoothly. at laurentian bank, we’ve understood this for a long time, which is why we do all we can to help you achieve your three banking goals: refine, optimize and save. we offer you the products you’re looking for to make doing business easier, and we’re always ready to do more to help you go further. Financially. Personally.

For more information, please contact your account manager or your branch advisor.

call 514-252-1846 or 1-800-252-1846, or visit www.laurentianbank.ca.

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