My Single Point (MSP) - Office of the CEO, Making sure you meet your goals
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Transcript of My Single Point (MSP) - Office of the CEO, Making sure you meet your goals
Aligning operations & business performance
Agenda
About MSP
Value
Scope
Where and How we operate
Case studies and Testimonials
About MSP
Blue chip enterprise customers
Distributed by VARs (Atos, Accenture, E&Y, PWC, BDO and more)
Supports both SaaS and on-site deployment://http . / 48 7youtu be iGj BBu ok
Blue Chip Customers - examples
My Single Point company confidential
What does My Single Point deliver
A technology that resides on top of the existing IT system in order to optimize business and operations performanceReal time control over all aspects of the business strategy, budgets, sales, delivery, risks etc..A collaboration arena that enables group decision making based on what-if scenarios and dynamic dashboardsAssurance that the right stuff is done right – end to end governanceQuick value delivered in monthly increments
Where do we operate? (Business Transformation)
Market condition constantly changes
Corporate executive cope with the
market needs by triggering “Business
Demand”
Operational units need to match
supply with demand
Business Units, IT,
Engineering, R&D
Corporate (CEO, COO, CFO, CIO..)
Business Demand
MarketRegulations Customer
Requirements Competitio
n
ProjectsNew
regulations
New goals
New sales flowing
New business
initiations
New campaign
New technolog
yM&A Change
My Single Point company confidential
Strategy
Regulations
Budget
Constraints (Capabilities /
FTEs etc..)
Processes & procedures
Risks
Maturity (Accountability)
How does it look like?
7
Example - Balance Strategy & budget constraints
Work shop
Prototype
Model Enhancement
Rollout
Implementation methodology – One month increments
ProcessRoles & Accountabilities EA data ModelKPIs, ReportsRoad Map
What-If scenarioSLAsIntegration Enhancements implementation
EntitiesFormsAuthorizationsWork flowsData Model
User training & supportTargeting the next transformational area in the road-map
My Single Point company confidential
MSP solutions examples – IT4Business
Budget governance (Planning, Forecasting, control)
Service operations optimization (Inc Managed Service)
Idea & innovation ManagementGRC operationsSales Optimization Business Demand Management
My Single Point company confidential
Methodology
Business flows
Procedure & practices
Planning & control
Bus
ines
s Al
ignm
ent
Business flows
Corporate
operations
MD
M
Business flows
My Single Point company confidential
operations
MD
M
Budget demand
Corporate
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
My Single Point company confidential
Combined “Top down” and “Bottom up” approach to capture the
corporate DNA
Set the operations
caps according to
OU structure / skills per time unit
(year / quarter / month)
set the budget caps according to
the OU / customer structure, study the
ERP budget break down
structure
Objectives & KPIs
Budget constraints
Organizational unit
structure & HR
constraints
Portfolio Structure
Assets RisksService Catalog
Decision making process
set the KPIs and build the
Corporate Performance
balanced scorecard
tree to align the budget
demand with the corporate
objectives
map the customers portfolios
break down tree
Map the cost item
repository and price
lists
discover the corporate risk
catalog to align the budget
demand with the risk
constraints
design the reports,
controls and KPIs for the
what if scenario and dashboards
Map the business flows &
allocate who would be
accountable for assessing
the operational
impact
operations
Budget demand
CorporateM
DM
Combined “Top down” and “Bottom up” approach to capture the
corporate DNA