MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes...

69
MY SAP WORKBOOK Hiring Managers

Transcript of MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes...

Page 1: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

MY SAP WORKBOOK

Hiring Managers

Name

New Hire

Date

IF YOU ARE OPENING THIS MEDIA WORKBOOK FOR THE FIRST TIMEhellip

1 Save this workbook NOW to your desktop or other easily accessible location on your computer

2 Close the workbook

3 Now use a PDF viewer to open the workbook from its saved location on your computer We recommend that you use Adobe Acrobat Reader You will personalize your workbook so from now on you will always need to open it from its saved location using a PDF reader

4 Whenever you type answers or notes on any page always save your work immediately by clicking the Save icon on the top left of the window

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Week 4

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Getting Ready

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Welcome

4

Welcome to the SAP Hiring Managers workbook This workbook will help you support your New Hire through their onboarding

This interactive guide will prepare you as a Hiring Manager from before the New Hire starts to Day 60 of their onboarding

This guide is interactive ndash and web enabled That means yoursquoll need to be online to access the videos and links

Key to the success of being an effective Hiring Manager is checking that your New Hire has completed the activities in their onboarding workbook You will need to validate that they have completed the activities at weekly checkpoint meetings with them

So how does it all work Letrsquos take a lookhellip

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5

Online Learning

SAP has a wealth of online learning assets interactive guided learning experiences covering everything from diversity to security This workbook will introduce the New Hire and you to a selection that will get them up and running

Portal Pages

The SAP Portal includes a large amount of information about SAP The New Hirersquos use of these is central to their success at SAP

Documents

Sometimes therersquos nothing quite as helpful and elegant as a simple document containing a summary of a process or tool Wersquoll give you and the New Hire links to some key ones and ask you and them to extract key learnings from them

Social

SAP staff can often live and breathe by their network at SAP so itrsquos important to create a circle of colleagues around the New Hire a go-to network of trusted co-workers SAP uses tools like Jam to help you and the New Hire do this The New Hire must use our social networks to meet others and connect to learn informally from others

Videos

YouTube We all use it we all love it SAP has thousands of videos on its various YouTube channels Wersquoll introduce the New Hire to some core ones and encourage them to explore the rest

Facilitated Sessions

There are times when the New Hire needs to speak to an expert ndash and kick ideas around in an energetic environment Our Instructor Led Training (in-person or virtual) events give just that ndash as well as an opportunity to build that crucial network of contacts for them

Checkpoints

How will you know if your New Hire is on the right path How will you check their progress Checkpoints take place at the end of Week 1 Week 2 Week 3 and Week 6 These are opportunities for you and your New Hire to see how things are going and address issues that have arisen from the activities in this workbook Always prepare for these sessions and have your workbook up to date

The New Hirersquos Interactive Learning Package

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Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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Week 1

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My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 2

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My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 2: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Name

New Hire

Date

IF YOU ARE OPENING THIS MEDIA WORKBOOK FOR THE FIRST TIMEhellip

1 Save this workbook NOW to your desktop or other easily accessible location on your computer

2 Close the workbook

3 Now use a PDF viewer to open the workbook from its saved location on your computer We recommend that you use Adobe Acrobat Reader You will personalize your workbook so from now on you will always need to open it from its saved location using a PDF reader

4 Whenever you type answers or notes on any page always save your work immediately by clicking the Save icon on the top left of the window

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eady

Week 1

Week 2

Week 3

Week 4

+

Getting Ready

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Week 2

Week 3

Week 4

+

Welcome

4

Welcome to the SAP Hiring Managers workbook This workbook will help you support your New Hire through their onboarding

This interactive guide will prepare you as a Hiring Manager from before the New Hire starts to Day 60 of their onboarding

This guide is interactive ndash and web enabled That means yoursquoll need to be online to access the videos and links

Key to the success of being an effective Hiring Manager is checking that your New Hire has completed the activities in their onboarding workbook You will need to validate that they have completed the activities at weekly checkpoint meetings with them

So how does it all work Letrsquos take a lookhellip

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eady

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+

5

Online Learning

SAP has a wealth of online learning assets interactive guided learning experiences covering everything from diversity to security This workbook will introduce the New Hire and you to a selection that will get them up and running

Portal Pages

The SAP Portal includes a large amount of information about SAP The New Hirersquos use of these is central to their success at SAP

Documents

Sometimes therersquos nothing quite as helpful and elegant as a simple document containing a summary of a process or tool Wersquoll give you and the New Hire links to some key ones and ask you and them to extract key learnings from them

Social

SAP staff can often live and breathe by their network at SAP so itrsquos important to create a circle of colleagues around the New Hire a go-to network of trusted co-workers SAP uses tools like Jam to help you and the New Hire do this The New Hire must use our social networks to meet others and connect to learn informally from others

Videos

YouTube We all use it we all love it SAP has thousands of videos on its various YouTube channels Wersquoll introduce the New Hire to some core ones and encourage them to explore the rest

Facilitated Sessions

There are times when the New Hire needs to speak to an expert ndash and kick ideas around in an energetic environment Our Instructor Led Training (in-person or virtual) events give just that ndash as well as an opportunity to build that crucial network of contacts for them

Checkpoints

How will you know if your New Hire is on the right path How will you check their progress Checkpoints take place at the end of Week 1 Week 2 Week 3 and Week 6 These are opportunities for you and your New Hire to see how things are going and address issues that have arisen from the activities in this workbook Always prepare for these sessions and have your workbook up to date

The New Hirersquos Interactive Learning Package

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+

Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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eady

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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+

Week 1

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eady

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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eady

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

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Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

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Week 3

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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+

Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 3: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Getting Ready

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Week 4

+

Welcome

4

Welcome to the SAP Hiring Managers workbook This workbook will help you support your New Hire through their onboarding

This interactive guide will prepare you as a Hiring Manager from before the New Hire starts to Day 60 of their onboarding

This guide is interactive ndash and web enabled That means yoursquoll need to be online to access the videos and links

Key to the success of being an effective Hiring Manager is checking that your New Hire has completed the activities in their onboarding workbook You will need to validate that they have completed the activities at weekly checkpoint meetings with them

So how does it all work Letrsquos take a lookhellip

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+

5

Online Learning

SAP has a wealth of online learning assets interactive guided learning experiences covering everything from diversity to security This workbook will introduce the New Hire and you to a selection that will get them up and running

Portal Pages

The SAP Portal includes a large amount of information about SAP The New Hirersquos use of these is central to their success at SAP

Documents

Sometimes therersquos nothing quite as helpful and elegant as a simple document containing a summary of a process or tool Wersquoll give you and the New Hire links to some key ones and ask you and them to extract key learnings from them

Social

SAP staff can often live and breathe by their network at SAP so itrsquos important to create a circle of colleagues around the New Hire a go-to network of trusted co-workers SAP uses tools like Jam to help you and the New Hire do this The New Hire must use our social networks to meet others and connect to learn informally from others

Videos

YouTube We all use it we all love it SAP has thousands of videos on its various YouTube channels Wersquoll introduce the New Hire to some core ones and encourage them to explore the rest

Facilitated Sessions

There are times when the New Hire needs to speak to an expert ndash and kick ideas around in an energetic environment Our Instructor Led Training (in-person or virtual) events give just that ndash as well as an opportunity to build that crucial network of contacts for them

Checkpoints

How will you know if your New Hire is on the right path How will you check their progress Checkpoints take place at the end of Week 1 Week 2 Week 3 and Week 6 These are opportunities for you and your New Hire to see how things are going and address issues that have arisen from the activities in this workbook Always prepare for these sessions and have your workbook up to date

The New Hirersquos Interactive Learning Package

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+

Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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Week 4

+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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+

Week 1

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Week 1

Week 2

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

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Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

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Week 3

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 2

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Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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+

Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 4: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Welcome

4

Welcome to the SAP Hiring Managers workbook This workbook will help you support your New Hire through their onboarding

This interactive guide will prepare you as a Hiring Manager from before the New Hire starts to Day 60 of their onboarding

This guide is interactive ndash and web enabled That means yoursquoll need to be online to access the videos and links

Key to the success of being an effective Hiring Manager is checking that your New Hire has completed the activities in their onboarding workbook You will need to validate that they have completed the activities at weekly checkpoint meetings with them

So how does it all work Letrsquos take a lookhellip

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+

5

Online Learning

SAP has a wealth of online learning assets interactive guided learning experiences covering everything from diversity to security This workbook will introduce the New Hire and you to a selection that will get them up and running

Portal Pages

The SAP Portal includes a large amount of information about SAP The New Hirersquos use of these is central to their success at SAP

Documents

Sometimes therersquos nothing quite as helpful and elegant as a simple document containing a summary of a process or tool Wersquoll give you and the New Hire links to some key ones and ask you and them to extract key learnings from them

Social

SAP staff can often live and breathe by their network at SAP so itrsquos important to create a circle of colleagues around the New Hire a go-to network of trusted co-workers SAP uses tools like Jam to help you and the New Hire do this The New Hire must use our social networks to meet others and connect to learn informally from others

Videos

YouTube We all use it we all love it SAP has thousands of videos on its various YouTube channels Wersquoll introduce the New Hire to some core ones and encourage them to explore the rest

Facilitated Sessions

There are times when the New Hire needs to speak to an expert ndash and kick ideas around in an energetic environment Our Instructor Led Training (in-person or virtual) events give just that ndash as well as an opportunity to build that crucial network of contacts for them

Checkpoints

How will you know if your New Hire is on the right path How will you check their progress Checkpoints take place at the end of Week 1 Week 2 Week 3 and Week 6 These are opportunities for you and your New Hire to see how things are going and address issues that have arisen from the activities in this workbook Always prepare for these sessions and have your workbook up to date

The New Hirersquos Interactive Learning Package

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+

Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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+

Week 1

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eady

Week 1

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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Week 1

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

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Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

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Week 3

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 5: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

5

Online Learning

SAP has a wealth of online learning assets interactive guided learning experiences covering everything from diversity to security This workbook will introduce the New Hire and you to a selection that will get them up and running

Portal Pages

The SAP Portal includes a large amount of information about SAP The New Hirersquos use of these is central to their success at SAP

Documents

Sometimes therersquos nothing quite as helpful and elegant as a simple document containing a summary of a process or tool Wersquoll give you and the New Hire links to some key ones and ask you and them to extract key learnings from them

Social

SAP staff can often live and breathe by their network at SAP so itrsquos important to create a circle of colleagues around the New Hire a go-to network of trusted co-workers SAP uses tools like Jam to help you and the New Hire do this The New Hire must use our social networks to meet others and connect to learn informally from others

Videos

YouTube We all use it we all love it SAP has thousands of videos on its various YouTube channels Wersquoll introduce the New Hire to some core ones and encourage them to explore the rest

Facilitated Sessions

There are times when the New Hire needs to speak to an expert ndash and kick ideas around in an energetic environment Our Instructor Led Training (in-person or virtual) events give just that ndash as well as an opportunity to build that crucial network of contacts for them

Checkpoints

How will you know if your New Hire is on the right path How will you check their progress Checkpoints take place at the end of Week 1 Week 2 Week 3 and Week 6 These are opportunities for you and your New Hire to see how things are going and address issues that have arisen from the activities in this workbook Always prepare for these sessions and have your workbook up to date

The New Hirersquos Interactive Learning Package

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+

Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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Week 4

+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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Week 3

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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Week 4

+

Week 1

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eady

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Week 2

Week 3

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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Week 2

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Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

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Week 2

Week 3

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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eady

Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 6: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

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+

Your New Hirersquos SAP Workbook

6

Who is SAP

What does SAP do

How does SAP do it

Where does the New Hire fit in

The New Hirersquos and your workbook cover four skill areas ndash look out for these diagrams throughout this workbook

Where is the New Hire now

Where will the New Hire be in 1 year Where will they be in 5 years

How do I develop the New Hire

What opportunities are available to the New Hire

What tools does the New Hire need

What skills does the New Hire need to develop

How does the New Hire keep moving

How does the New Hire get things done

What is SAPrsquos culture

How should the New Hire Run Simple

How does the New Hire get along with colleagues

What is the SAP Way

MY PLAN

SAP READY

THE SAPWAY

THE SAPSTORY

ldquoWhat you focus on expands Focus on what you are best at and you will be unstoppablerdquoBill McDermott

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Week 2

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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eady

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Week 3

Week 4

+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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Week 4

+

Week 1

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eady

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Week 2

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

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Week 3

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 1

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      186. Button8
      187. Button9
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Page 7: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

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+

The New Hirersquos First 60 Days

7

Pre-Start

bullHow We Run BehaviorsbullDefine Their SAP WorkplacebullMeeting Their New Hire

BuddybullKey ResourcesbullSAPrsquos Sustainability and

Corporate Social Responsibility Strategy

Week 1

bullWelcome SessionsbullArticulate the SAP StorybullHow We RunbullSAP StrategybullThe SAP OrganizationbullHow to Contribute to SAPrsquos

Strategy bullKey Product SoftwarebullKnowledge CheckbullSuccess Map Toolsbull Important Support PagesbullCheck-In with You

Week 2

bull Forms of Business Communication at SAP

bullUsing Jam

bullSAPrsquos File Sharing Options

bullPopular Software Tools

bull Identify Their Leadership

bullSAPrsquos Global Managing Board

bullSuccess Map Learning

Week 3

bullSAP Compliance Training

bullCompliance Policies

bullBoard Specific Compliance Training

Week 4+

bullTalent Journey

bullTalent Check-In

bullPlanning Their Career at SAP

bullMeeting with You and Their Buddy

Track 1 is covered by the MY SAP Workbook validated by

YOU

My Role Pre-Start

My Role Week 1

My Role Week 2

My Role Week 3

My Role Week 4+

Track 2 is taken care of by the individual lines of

business The New Hire will ask YOU about this

Day 1 Day 60Track 1 General

Track 2 Role-specific

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Week 2

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+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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Week 3

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

Week 2

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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Week 2

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Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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+

Week 1

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eady

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Week 2

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

Week 1

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Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 8: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

My Plan

8

Welcome to SAP Hiring Manager training YOU make a very important impact at SAP as a Manager

As a Manager at SAP you need to be welcoming approachable helpful and a good role model You need to give guidance advice practical assistance and encouragement to the New Hire You also need to show your New Hire the exciting SAP Way

This Getting Ready module will take you about two hours to complete This includes

bull The Getting Ready Hiring Manager Checklist

bull The New Hirersquos activities

Put aside some time every day to do a Hiring Manager task from the Getting Ready checklist and to go through one of the New Hirersquos activities Schedule a meeting with the New Hire for their first week at SAP

During their Pre-Start week your New Hire will learn about the following

Go to the next page to begin this weekrsquos modulehellip

ldquoDonrsquot rethink every decision Make a decision and stick to your strategyrdquo Bill McDermott

MY PLAN

bull How We Run Behaviorsbull Define Their SAP Workspacebull Their New Hire Buddybull Key Resourcesbull SAPrsquos Sustainability and Corporate Social Responsibility

Strategy

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eady

Week 1

Week 2

Week 3

Week 4

+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

Gettin

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Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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Week 1

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My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 1

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Week 3

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 9: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

Getting Ready Hiring Manager Checklist

9

1

2

3

4

5

Below is a checklist that you need to complete before your New Hire starts their career at SAP

Set aside a few minutes every day to do a couple of tasks on the checklist

Make sure that you have completed this checklist by the end of the week

Tick off tasks on the checklist when you have completed them

Remember to save your workbook

Go to the On-board Your Employee portal page This provides guidance on how to effectively onboard your

New Hire

Assign a New Hire Buddy at the beginning of this week preferably someone in the New Hirersquos

locationoffice

You need to have a meeting with the New Hirersquos Buddy this week to discuss expectations and strategy The

Buddy should make contact with the New Hire this week (before they start)

Send the New Hire a welcome e-mail prior to their first day and send a communication out to your entire

team recognizing this new member

Ensure IT equipment is ordered for the New Hire including a mobile phone and computer accessories Request system accesses for the employee

Identify a workspace location if necessary contact facilities and make sure that necessary supplies

are ordered for the New Hire

Decide on important reading material for your New Hire

Add the New Hire to teamdepartment DL

Add the New Hire to shared drives

Update the teamrsquos organization chart

Plan your New Hirersquos training and functional onboarding strategy

Invite the New Hire to any necessary meetings for the next week

Inform customers peers and key contacts outside the immediate team about the New Hire

MY PLAN

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eady

Week 1

Week 2

Week 3

Week 4

+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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Week 1

Week 2

Week 3

Week 4

+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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eady

Week 1

Week 2

Week 3

Week 4

+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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+

Week 1

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My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 1

Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 10: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Hiring Manager Training

10

Getting Ready

Hiring Manager Training

Time 30 minutes

Activity time 30 minutes

ldquo I think when yoursquore not trying to be somebody else and yoursquore standing tall based upon what you believe is possible other people start to believe it and before you know it you all can achieve itrdquoBill McDermott

You need to complete the lsquoHiring Manager Trainingrsquo before your New Hire starts at SAP Put aside half an hour this week to do this e-learning session Write important summary points about the course as you watch it Go to this link to access this training session

SAP READY

Notes about this course

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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Week 1

Week 2

Week 3

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

Gettin

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eady

Week 1

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Week 3

Week 4

+

Week 1

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 11: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Activity Meeting with the New Hirersquos Buddy

11

You need to assign a New Hire Buddy to the New Hire You should choose a Buddy who

bull Is approachable understanding and patient

bull Has leadership and mentoring qualities

bull Will take the Buddy role and tasks seriously

bull Has time to be a Buddy along with other work commitments

Have a meeting with the New Hirersquos Buddy this week to chat about what you expect of them and the New Hire during their onboarding Suggest that the Buddy sets this relationship as a goal in their career map This would ensure that appropriate credit and appreciation is given to the Buddy

Write down the important points from your discussion

Meeting time 15 minutes

ldquoI think that leaders will be forgiven for a lot of mistakes but they will never be forgiven for lack of vision or authenticityrdquo Bill McDermott

Notes

SAP READY

bull The roles and responsibilities of a Buddybull Your expectations of them as a Buddybull How you will monitor their Buddy tasks and

workbook activitiesbull The New Hirersquos functional onboarding planbull The New Hirersquos training plan at SAP

Below is a list of things you should discuss with the Buddy

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eady

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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eady

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Week 3

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

Week 2

Week 3

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

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Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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Week 4

+

Week 1

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

Gettin

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eady

Week 1

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Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

Gettin

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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eady

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Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

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Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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+

Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 12: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hirersquos Pre-Start Activities

12

1 The New Hire needs to complete five activities before they begin their new job at SAP which include research on the Pre-Start Portal and answering some reflection questions

2 You can view these activities on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your thoughts observations and feedback on the activity

4 Remember to save your workbook if you use the notes section

5 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meeting you go through the Pre-Start and Week 1 activities with the New Hire Check that they have completed the workbook and that they have understood what is required of them You also discuss any questions needs or concerns that they may have about their role at SAP and their onboarding journey

6 Help guide and assist the New Hire with all their onboarding issues and queries

7 At the end of Week 1 also have a meeting with the New Hirersquos Buddy about their workbook activities and how their first week has gone as a Buddy In this meeting you can discuss any concerns and questions that they may have about their role as a Buddy

Notes

MY PLAN

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+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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Week 2

Week 3

Week 4

+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

Week 1

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Week 4

+

Week 1

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eady

Week 1

Week 2

Week 3

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Week 1

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

Week 1

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

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+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

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Week 4

+

Week 2

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eady

Week 1

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Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

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Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

Gettin

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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+

Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 13: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 4

+

13

Observations and notes

New Hire Activity 1 How We Run Behaviors

Link to the How We Run Behaviors

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoHow We RunBehaviorsrsquo They will read about thesebehaviors on the Pre-Start Portal andthen answer two questions

2 You can access this information here

THE SAPWAY

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Week 2

Week 3

Week 4

+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

Week 2

Week 3

Week 4

+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 1

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

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+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 3

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 1

Week 2

Week 3

Week 4

+

Week 4+

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 14: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 2 Define TheirSAP Workspace

14

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity for lsquoDefine Your SAPWorkspacersquo They will explore theWorldwide SAP Office Directory andthen answer some questions abouttheir new workplace

Remember to save your workbook if you write in the notes section below

SAP READY

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eady

Week 1

Week 2

Week 3

Week 4

+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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+

Week 1

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Week 3

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

Week 1

Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 15: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Meeting Their New Hire Buddy

15

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire should meet theirNew Hire Buddy in their Pre-Startweek Opposite is the list ofdiscussion points for this meeting

ldquoEmpathy lines the path to simplerdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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+

Week 1

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

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Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

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Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

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Week 3

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 16: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 3 Key Resources

16

Observations and notes

Link to the Worldwide SAP Office Directory

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about their lsquoKey ResourcesrsquoYOU need to inform the New Hireabout their key resources to enablethem to answer these questions

ldquoHave a point of view donrsquot come looking for one Knowing your perspective helps a chief executive make better choicesrdquo Bill McDermott

SAP READY

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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Week 3

Week 4

+

Week 1

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Week 1

Week 2

Week 3

Week 4

+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

Week 1

Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

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+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 17: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 4 SAPrsquos Sustainability and Corporate Social Responsibility Strategy

17

THE SAPSTORY

ldquoInvest in kindnessrdquo Bill McDermott

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about lsquoSAPrsquos Sustainabilityand Corporate Social ResponsibilityStrategyrsquo They will answer threequestions on this

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

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+

Week 1

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

Week 1

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 18: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

18

1 Reflect on your Getting Ready week as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What do you expect from your New Hire in their role at SAP

What would you like the New Hirersquos goals to be in their career at SAP

ldquoI always try to hire somebody whorsquos got a vision at least as big as minerdquoBill McDermott

Activity time 10 minutes

Answer

Goals

Remember to complete the checklist on Page 9

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 1

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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Week 1

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Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 1

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 19: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Week 1

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Week 1

Week 2

Week 3

Week 4

+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Week 1

Week 2

Week 3

Week 4

+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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Week 1

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Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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Week 1

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Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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Week 2

Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
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      171. Check Box168891 Off
      172. Check 98989 Off
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      179. Button1
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Page 20: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

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+

My Plan

20

MY PLAN

Welcome to Week 1 You are now going to start your new role as a Hiring Manager

This is going to be your most challenging and demanding week as a Hiring Manager Your New Hire is really going to need your knowledge advice assistance and patience Help them feel comfortable from Day 1

The Week 1 module will take you around two and a half hours to complete This includes

bull The Day 1 and Week 1 Hiring Manager Checklists

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 1 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoMost people are risk-averse when seeking gains and risk-active if they risk losing gainsrdquoBill McDermott

Go to the next page to begin this weekrsquos modulehellip

bull Two Welcome Sessionsbull Articulating the SAP Storybull How We Runbull SAP Strategybull The SAP Organizationbull How to Contribute to SAPrsquos Strategybull Key Product Softwarebull Success Map Toolsbull Important Support Pages

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Week 1

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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eady

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

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Week 3

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      171. Check Box168891 Off
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      179. Button1
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      196. Button18
Page 21: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Day 1 Hiring Manager Checklist

21

MY PLAN

1 Below is a checklist that you need to complete on the first day of your New Hirersquos job at SAP

2 Make sure that you have completed this checklist by the end of Day 1

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet and greet the New Hire on Day 1 with their New Hire Buddy (if you are at the same location)

Ensure your New Hire attends the Day 1 Welcome session This training is 90 minutes and is mandatory for them to attend on Day 1

Introduce the New Hire to the team

Send an announcement to the team and a welcome e-mail to the New Hire

Make sure your New Hire is aware of how to use the phoneSAP Connect and Skype for Business

Ensure the New Hire is familiar with SAP e-mail

Make sure the New Hire has a secure ID cardsoft token and help initialize if required

Ensure your New Hire looks through the lsquoIT Starters Tourrsquo page for useful tips on how to get

started with IT

Check equipment access and authorizations with the New Hire and the New Hire Buddy If there are IT problems ask the Buddy to help create an ITdirect ticket

Provide support and clarify any questions the New Hire might have

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Week 1

Week 2

Week 3

Week 4

+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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Week 2

Week 3

Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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eady

Week 1

Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 22: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

Week 1 Hiring Manager Checklist

22

MY PLAN

1 Below is a checklist that you need to complete by the end of your first week as a Hiring Manager

2 Set aside some time every day to do a few of the tasks below

3 Click the link in the sixth task to access this extra information

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Ensure your New Hire attends the lsquoNavigating SAPrsquo session This training is 90 minutes and is mandatory for them to attend in Week 1

Make sure your New Hire blocks time to review the useful links from the above session

Help arrange for the installation of additional software as required through the Software Center

Forward any important e-mails and other useful links and information to the New Hire

Ensure the New Hire has a copy of the New Hire Checklist

Introduce the New Hire to SAPrsquos Strategy Have a face-to-face meeting with them about this

Schedule onboarding feedback meetings with the New Hire at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Schedule monitoring feedback meetings with the New Hirersquos Buddy at the end of Week 1 Week 2 Week 3 on Day 45 and on Day 90

Invite the New Hire to any relevant and important meetings over the next few weeks

Schedule meetings with key stakeholders and useful contacts forwith the New Hire

Support in building a network for the New Hire

Provide support and clarify any questions the New Hire might have

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+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

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Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

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Week 3

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

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Week 2

Week 3

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

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Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 23: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 4

+

New Hirersquos Week 1 Activities

23

MY PLAN

1 The New Hire needs to complete two mandatory 90-minute Welcome sessions this week ndash one on Day 1 andone on another day in their first week at SAP Assist the New Hire in knowing how to access these courses

2 The New Hire also needs to complete nine activities in their first week at SAP These include watching a fewvideos doing research answering questions and having a chat with you their Manager

3 These activities can be viewed on the next few pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use the notes section

6 At the end of Week 1 have a meeting with your New Hire about their onboarding workbook In this meetingyou should go through the Pre-Start and Week 1 activities with the New Hire Check that they have completedthe workbook and that they have understood what is required of them You should also discuss any questionsneeds or concerns that they may have about SAP and their onboarding journey

7 At the end of Week 1 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

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+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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Week 4

+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 24: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

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Week 4

+

New Hire Activity 1 Articulate the SAP Story

24

THE SAPSTORY

Articulate the SAP Story Video

Remember to save your workbook if you write in the notes section below

1 On the left is the activity that the NewHire will complete for lsquoArticulate theSAP Storyrsquo They will watch a videoand then answer some questions

2 You can access the same video aboutthe SAP Story below

Observations and notes

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Week 2

Week 3

Week 4

+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 25: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

25

SAP READY New Hire Activity 2 How We Run

Observations and notes

bull SAP Jam

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete an activityabout lsquoHow We Runrsquo They will readabout lsquoHow We Runrsquo on the SAP Jamwatch a video about lsquoHow We Runrsquo andthen create their own lsquoHow We Runrsquoposter

3 Ask your New Hire to share theirposter with you and you can shareyours

4 You can access the same links below

bull lsquoHow We Runrsquo video

bull lsquoHow We Runrsquo poster

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eady

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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eady

Week 1

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Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 1

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 26: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 3 SAP Strategy

26

THE SAPWAY

Observations and notes

bull Bill McDermottrsquos blog

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquos activityon the left

2 The New Hire will complete an activity tounderstand SAPrsquos Strategy They willread Bill McDermotts blog watch avideo answer some questions and thenread a summary about lsquoRun Simplersquo

3 If you wish you can access the samelinks below

bull Video about SAPrsquosStrategy

bull Summary about lsquoRunSimplersquo

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 4

+

Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 27: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 4 The SAP Organization

27

SAP READY

Success is never a solo endeavor- Bill McDermott -

Observations and notes

Portal link about SAP Board Areas

Remember to save your workbook if you write in the notes section below

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will readabout lsquoThe SAP Organizationrsquo on theportal and then answer twoquestions

3 You can access the same link below

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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Week 1

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Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 1

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Week 3

Week 4

+

Week 4+

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 28: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 5 How to Contribute to SAPrsquos Strategy

28

How does your department contribute to SAPrsquos strategy

Your New Hire needs to have a short face-to-face meeting with you during Week 1

They will be asking you these two questions below

SAP READY

How does the New Hirersquos job tie in to SAPrsquos strategy

ldquoThe simplest way to approach business is by being yourdquoBill McDermott

Activity time 10 minutes

Your feedbackYour feedback

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Week 2

Week 3

Week 4

+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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eady

Week 1

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 29: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 6 Key Product Software

29

SAP READY

Observations and notes

Success is never a solo endeavor- Bill McDermott -

bull Video about HANA

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will complete anactivity about SAPrsquos lsquoKey Product Softwarersquo They will watch a video about HANA answer some questions and then chat with some colleagues andor their Buddy about other key software products at SAP

3 If you wish you can access thesame links below

Remember to save your workbook if you write in the notes section below

bull Read more about HANA

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Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 30: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

New Hire Activity 7 Knowledge Check

30

THE SAPSTORY

Activity time 15 minutes

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will contemplatesome information that theylearned in the Welcome sessionsat the beginning of this week Theyare encouraged to go to theirBuddy to clarify this information ifneeded

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 4

+

Week 2

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Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 3

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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Week 3

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 31: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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+

New Hire Activity 8 Success Map Tools

31

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are many different toolsthat the New Hire can utilize fromSuccess Map They will explorethe Success Map to find outabout these

3 You can also access SuccessMap tools below

Success Map Tools

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

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Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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+

Week 2

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eady

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Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

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+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

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+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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eady

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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eady

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

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Week 3

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

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Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 32: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

New Hire Activity 9 Important Support Pages

32

SAP READY

1 View the outline of the New Hirersquosactivity on the left

2 There are times when the NewHire will need support with HRand technical issues Here theyare given two support pages touse ndash HRdirect and ITdirect

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 33: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

33

1 Reflect on the activities you completed in Week 1 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What have you found most challenging about your role as a Hiring Manager this week

Do you have any concerns about your New Hirersquos onboarding process and progress What are they How can you help them with this next week

ldquoIn the long run our customers are going to determine whether we have a job or whether we do not Their attitude toward us is going to be the factor determining our successrdquoBill McDermott

Activity time 10 minutes

Answer

Answer

Remember to complete the checklists on Pages 21 and 22

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

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Week 3

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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Week 2

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 34: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

34

Go through this checklist with your New Hire in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if the New Hire did all theactivities from the Pre-Startweek and Week 1

bull Discuss if they understandwhat is expected of themduring the onboardingprocess and as an employeeat SAP

bull Ask what they learned intheir Welcome sessions thisweek

bull Talk about any concernsthey have about theironboarding plan andprogress

bull Answer general onboardingand orientation questions

bull Look at their lsquoHow We Runrsquoposter

bull Ask how things are goingwith their New Hire Buddy

MY PLAN

Meeting time 15 minutes

Knowledge Check

Success Map Tools

2 Week 1

Welcome Sessions

Articulate the SAP Story

SAP Strategy

How We Run

The SAP Organization

How YOU Contribute to the SAP Strategy

Key Product Software

How We Run Behaviors

Define Your SAP Workplace

Your New Hire Buddy

1 Pre-Start

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan

ImportantSupport Pages

My Plan

Check-In with You

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 2

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

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Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 35: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

35

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 1 Here are some discussion points for your meeting

bull Ask if they did all the activitiesfrom the Getting Ready weekand Week 1

bull Discuss if they understandwhat is expected of them as aBuddy at SAP

bull Ask what they learned in theirBuddy e-learning session lastweek

bull Talk about any difficultiesthey may be having with theirresearch and the SAP portal

bull Discuss any concerns theyhave about the New Hirersquosonboarding process andprogress

bull Go through your checklistsfrom the last two weeksTOGETHER

Articulate the SAP Story

SAP Strategy

How We Run

The SAPOrganization

How to Contributeto the SAP Strategy

Key Product Software

How We Run

Define Their SAP Workplace

Meeting Their New Hire

1 Getting Ready

Key Resources

SAPrsquos Sustainability and Corporate Social

Responsibility Strategy

My Plan as a Buddy Knowledge Check

MY PLAN

Meeting time 15 minutes

Success Map Tools

My Plan as a Buddy

2 Week 1

New Hire Buddy Training

Meeting TheirManager

Day 1 Buddy Checklist

Week 1 Buddy Checklist

Getting Ready Buddy Checklist

Important Support Pages

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Week 3

Week 4

+

Week 2

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Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 4

+

Week 4+

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 36: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 3

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+

Week 2

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Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 3

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+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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+

Week 3

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Week 3

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+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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eady

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 3

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 37: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

My Plan

37

MY PLAN

Welcome to Week 2 as a Hiring Manager Remember that you need to continue to support and give guidance to your New Hire

The Week 2 module will take you around one and a half hours to complete This includes

bull The Week 2 Hiring Manager Checklist

bull The New Hirersquos activities

bull Your meeting with the New Hire at the end of the week

bull Your meeting with the New Hirersquos Buddy at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 2 checklist and to go through one or two of the New Hirersquos activities

During this week your New Hire will learn about

ldquoFor me the difference between communication that matters and wasteful chatter depends on what as well as how something is expressedrdquoBill McDermott

Go to the next page to begin Week 2rsquos module

bull Forms of Business Communication at SAPbull Using Jambull SAPrsquos File Sharing Optionsbull Popular Software Toolsbull Identify Their Leadershipbull SAPrsquos Global Management Boardbull Success Map Learning

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Week 1

Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 38: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

Week 2 Hiring Manager Checklist

38

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 2 as a Hiring Manager

2 Set aside some time every day to do one or two of the tasks below

3 Click any links within the tasks to access extra information about the topic

4 Tick off tasks on the checklist when you have completed them

5 Remember to save your workbook

Guide the New Hire to the necessary course work and role-specific training

Encourage the New Hire to explore SAP Jam to understand how we collaborate

Provide job-specific information requirements and other specifics associated with the New Hirersquos Board Area

Familiarize the New Hire with your teamdepartment structure and core responsibilities Review the Design Thinking methodology to create an environment of creativity and

innovation for your New Hire

Provide support and clarify any questions the New Hire might have

In addition to a Buddy you may also want to assign a mentor andor a team leaderexpert

to provide additional support and guidance for the New Hire

ldquoSuccess is never a solo endeavorrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

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Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 39: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

New Hirersquos Week 2 Activities

39

MY PLAN

1 The New Hire needs to complete seven activities in their second week at SAP These include watching acouple of videos doing portal research answering questions and attending a short e-learning training sessionon diversity and inclusion

2 These activities are on the next few pages of this workbook

3 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

4 Remember to save your workbook if you use the notes section

5 At the end of this week have a meeting with your New Hire In this meeting you should go through the Week 2activities with them and discuss any questions difficulties or concerns that they may have Check that theyhave completed the workbook and that they have understood what is required of them

6 At the end of Week 2 you may also want to meet with the Buddy about their workbook activities and how theirweek has gone as a Buddy In this meeting you can discuss any concerns and questions that they may haveabout their role as a Buddy

Notes

ldquoBelief in things that are unseen and unknown is a very powerful inspiration factorrdquoBill McDermott

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Week 3

Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 40: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 4

+

New Hire Activity 1 Forms of Business Communication at SAP

40

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will go to theCommunications page on the portaland read about SAPrsquos communicationmethods

3 You can access this portal page below

Communications page

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

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Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

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Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 41: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 4

+

New Hire Activity 2 Using Jam

41

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willlearn about Jam They will watch avideo about Jam and chat to a fewcolleagues that are using Jam Theythen need to answer threequestions

3 To watch this video about Jam clickbelow

Video about Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

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Week 3

Week 4

+

Week 3

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 42: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 SAPrsquos File Sharing Options

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willview SAPrsquos Documents andSAPrsquos Mobile Documents Portalpages

3 Their Buddy will explain to themhow to share documents and willinform them about anydocuments that theycouldshould be sharing for theirpresent project The New Hire willthen practice by sending a fewfiles to their Buddy and othercolleagues

Remember to save your workbook if you write in the notes section below

42

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 43: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 4 Popular Software Tools

43

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will explore theircomputer and all its pre-installedsoftware

3 If there is any program that theyare unfamiliar with they may cometo you to request professionaldevelopment opportunities tobecome familiar with the software

4 The New Hire may find that there issomething they need for their lineof business that is NOT installed ontheir computer If so they may talkto you about obtaining this or theycan go to the Software Corner todownload or order additionalsoftware

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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eady

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

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Week 3

Week 4

+

Week 4+

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
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Page 44: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 3

Week 4

+

New Hire Activity 5 Identify Their Leadership

44

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will findout about the managerial structureof your department at SAP ndash fromYOU right up to the key leaders atSAP The New Hire will beresearching this

ldquoIf you want to succeed you must know who your customers are and why they buy from yourdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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Week 1

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Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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Week 3

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+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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Week 3

Week 4

+

Week 3

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

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+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

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Week 3

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+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 3

Week 4

+

Week 4+

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Week 1

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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Week 3

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 45: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 6 SAPrsquos Global Managing Board

45

THE SAPSTORY

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire willresearch and answer threequestions about SAPrsquos GlobalManaging Board

Observations and notes

ldquoSuccess is never a solo endeavorrdquoBill McDermott

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 1

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Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

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Week 4

+

Week 4+

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Week 1

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Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

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+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 46: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 7 Success Map Learning

46

SAP READY

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 In this activity the New Hire will watcha demo about Success Map Learning

3 The New Hire will then go to SuccessMap on the portal They areencouraged to find a course that theywant to take and register for it This isnot mandatory ndash it is about helpingthem grow in their career at SAP

4 For more information about SuccessMap Learning and to assist the NewHire with their training pathway lookat this additional resource below

Additional resources

1 2

Additional resource

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

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Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

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Week 3

Week 4

+

Week 4+

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Week 1

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

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Week 3

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+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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Week 1

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+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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Week 3

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 47: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

47

1 Reflect on the activities you completed in Week 2 as a Hiring Manager

2 Read the questions and enter your answers in the boxes

3 Remember to save your workbook

MY PLAN

What went well in your week as a Hiring Manager What would you like to improve on next week

What do you think the New Hire still needs to learn about in their onboarding How will you assist them in obtaining this knowledge

Activity time 10 minutes

Answer

Answer

Remember to complete the checklist on Page 38

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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eady

Week 1

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Week 3

Week 4

+

Week 4+

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Week 1

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Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

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Week 1

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Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

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Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 48: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

48

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask the New Hire if all their activities werecompleted this week

bull Discuss if they understand what is expected of themduring the onboarding process and as an employeeat SAP

bull Find out what they learned in their diversity andinclusion training this week

bull Ask them to share details about the course theyregistered for this week

bull Discuss any concerns that they may have aboutonboarding and answer any general onboarding andorientation questions

bull Ask them if they are confident with the process ofdocument sharing and offer assistance if it isrequired

bull Ask them about their experience with Jam and whatJam groups they have joined

bull Discuss solutions to their IT needs

Forms of Business Communication

at SAP

Using Jam

SAPrsquos File Sharing Options

Week 2

Popular SoftwareTools

Success Map Learning

My Plan

Identify YourLeadership

SAPrsquos Global Managing Board

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

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Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 49: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

49

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 2 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull Ask for feedback on what theydid as a Buddy this week

bull Ask for feedback on how theyassisted and helped orientate theNew Hire this week

bull Talk about any concerns theyhave about the New Hirersquosonboarding progress

bull Go through both your checklistsfrom Week 2 TOGETHER

Using Jam

Forms of BusinessCommunication at SAP

Popular SoftwareTools

Success MapLearning

My Plan as a Buddy

Week 2

Week 2 Buddy Checklist

Identify Their Leadership

SAPrsquos Global Managing Board

SAPrsquos File Sharing Options

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eady

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Week 3

Week 4

+

Week 3

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 50: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

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Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

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Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

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g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

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Week 1

Week 2

Week 3

Week 4

+

Week 4+

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Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

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Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

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eady

Week 1

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+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

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eady

Week 1

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Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      134. Check Box1943 Off
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      179. Button1
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Page 51: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

51

MY PLAN

Welcome to Week 3 as a Hiring Manager We hope you are finding this role both challenging and fulfilling Continue to be a proud SAP role model for the New Hire

The Week 3 module will take you around one and a half hours to complete This includes

bull The Week 3 Hiring Manager Checklist

bull The New Hirersquos training activities

bull A progress meeting with the New Hirersquos Buddy

bull Your meeting with the New Hire at the end of the week

Put aside some time every day to do a Hiring Manager task from the Week 3 checklist

During this week your New Hire will complete all the mandatory SAP compliance training and become familiar with compliance policies

During this week your New Hire will learn about

ldquoWhen people work hard they deserve to be recognized and when they do a really good job they deserve a really good celebrationrdquoBill McDermott

Go to the next page to begin Week 3rsquos module

bull SAP Compliance Trainingbull Compliance Policiesbull Board Specific Compliance Training

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      179. Button1
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Page 52: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 3 Hiring Manager Checklist

52

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 3 as a Hiring Manager

2 Set aside some time every day to do one of the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Ensure that the New Hire completes all the mandatory compliance training

Ensure the New Hire thoroughly reviews all Global Policies in place at SAP

Ensure all necessary knowledge transfer

Continue with functional onboarding Learning at SAP Jam page and other training as necessary

Continue to support in building a network for the New Hire

Continue to provide support and clarify any questions the New Hire might have

ldquoI think the most important lesson in sales is having an enormous will to winrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

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eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

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eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 53: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

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Week 2

Week 3

Week 4

+

New Hirersquos Week 3 Activities

53

MY PLAN

1 During this week the New Hire is expected to do the fundamental e-learning training sessions offered by SAPrsquosCompliance University These sessions are mandatory for them to do as a new employee at SAP

2 Your New Hire will be advised to talk to you about any other functional or regional compliance training they needto take - what it is and how to enroll Be prepared to discuss this

3 Your New Hire will be advised to talk to you AND their New Hire Buddy about your teams standard rules theyneed to follow Be ready to discuss this

4 Set up a face-to-face meeting with your New Hirersquos Buddy this week to discuss their progress experiences andchallenges as a Buddy Combine this meeting with the scheduled weekly Checkpoint meeting

5 At the end of this week you have a meeting with your New Hire In this meeting discuss this weekrsquos training andany problems or questions they may have about the training sessions Check that they have completed theworkbook and that they have understood what is required of them

Notes

ldquoTake initiative Identify and go after opportunities to ensure that your career path is paved by your desires ndash not by chance or circumstanceldquoBill McDermott

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
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      56. Check Box1123 Off
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      58. Check Box1120 Off
      59. Check Box1119 Off
      60. Check Box1118 Off
      61. Check Box151 Off
      62. Check Box150 Off
      63. Check Box149 Off
      64. Check Box148 Off
      65. Check Box1110 Off
      66. Check Box1109 Off
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      73. Check Box146 Off
      74. Check Box145 Off
      75. Check Box144 Off
      76. Check Box143 Off
      77. Check Box142 Off
      78. Check Box197 Off
      79. Check Box196 Off
      80. Check Box195 Off
      81. Check Box194 Off
      82. Check Box193 Off
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      84. Check Box191 Off
      85. Check Box190 Off
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      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
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      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
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      176. Check Box198983 Off
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Page 54: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

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Week 1

Week 2

Week 3

Week 4

+

Compliance Training

54

SAP READY

Activity time 120 minutes

Observations and notes

Before the New Hire begins their mandatory training go to this link on the Jam to learn a bit more about SAPrsquos compliance training This will equip you to answer any questions the New Hire may have about this weekrsquos training sessions

ldquoAnything worth communicating is almost always under-communicatedrdquoBill McDermott

In your meeting with the New Hire this week you will discuss how their training sessions went and any queries or concerns they may have about SAP compliance and policies You can write down the discussion feedback below

Notes

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
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      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
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      178. Check Box1989891 Off
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Page 55: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

55

Have a meeting with your New Hirersquos Buddy this week preferably face-to-face if possible to chat about their progress and experience as a New Hire Buddy Give practical advice and solutions to any concerns that they may have Combine this meeting with the scheduled Checkpoint meeting at the end of the week See Page 56

Below is a list of things you can discuss

Write down the important points from your discussion

Meeting time 15 minutes +

ldquoNo trust No progressrdquoBill McDermott

MY PLAN

Notes

bull How they are finding the overall Buddy experiencebull Any difficulties they are encountering as a Buddybull Their New Hire meetings feedbackbull Any concerns they may have about the New Hirersquos progress and general

onboardingbull Any concerns YOU may have about the New Hirersquos progress and general

onboardingbull Solutions and action plans for any areas needing attention or

improvement

Activity Meeting with the New Hirersquos Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
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Page 56: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

56

1 Reflect on the discussions you have had with your New Hire and their Buddythis week

2 Contemplate the questions and enter your notes in the boxes

3 Remember to save your workbook

MY PLAN

Are there any courses that you needwould like to take at SAP What are they How do you enroll When will you enroll

What are your teamrsquos standard rules that they need to follow Summarize them here

ldquoPassion is more powerful than pedigree or someone elsersquos perfect suitrdquoBill McDermott

Activity time 10 minutes

Answer

Summary

Remember to complete the checklist on Page 52

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

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eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
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      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
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      144. Check Box1833 Off
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      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
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Page 57: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

57

MY PLAN

Meeting time 15 minutes

Go through this checklist with your New Hire in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Confirm that all the New Hirersquosmandatory courses werecompleted this week

bull Discuss if the New Hireunderstands what is expectedof them during the onboardingprocess and as an employeeat SAP

bull Find out about what the NewHire learned in their trainingsessions this week

bull Talk to your New Hire aboutyour teamrsquos standard rulesthat they need to follow

bull Discuss any concerns thatthey may have about theironboarding

SAP Compliance Training

Week 3

Compliance Policies

Board Specific Compliance Training

My Plan

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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Page 58: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

58

MY PLAN

Meeting time 15 minutes +

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 3 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted this week

bull See Page 54 for all thenecessary discussion points forthis weekrsquos meeting

bull Go through both yourchecklists from Week 3TOGETHER

Week 3

My Plan as a Buddy

Week 3 Buddy Checklist

Meeting with Your Manager

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
      1. Text1
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      50. Check Boxa Off
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      52. Check Box1127 Off
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      54. Check Box1125 Off
      55. Check Box1124 Off
      56. Check Box1123 Off
      57. Check Box1121 Off
      58. Check Box1120 Off
      59. Check Box1119 Off
      60. Check Box1118 Off
      61. Check Box151 Off
      62. Check Box150 Off
      63. Check Box149 Off
      64. Check Box148 Off
      65. Check Box1110 Off
      66. Check Box1109 Off
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      70. Check Box1105 Off
      71. Check Box1104 Off
      72. Check Box147 Off
      73. Check Box146 Off
      74. Check Box145 Off
      75. Check Box144 Off
      76. Check Box143 Off
      77. Check Box142 Off
      78. Check Box197 Off
      79. Check Box196 Off
      80. Check Box195 Off
      81. Check Box194 Off
      82. Check Box193 Off
      83. Check Box192 Off
      84. Check Box191 Off
      85. Check Box190 Off
      86. Check Box189 Off
      87. Check Box188 Off
      88. Check Box187 Off
      89. Check Box186 Off
      90. Check Box185 Off
      91. Check Box184 Off
      92. Check Box183 Off
      93. Check Box182 Off
      94. Check Box181 Off
      95. Check Box141 Off
      96. Check Box140 Off
      97. Check Box139 Off
      98. Check Box138 Off
      99. Check Box137 Off
      100. Check Box136 Off
      101. Check Box135 Off
      102. Check Box173 Off
      103. Check Box172 Off
      104. Check Box171 Off
      105. Check Box170 Off
      106. Check Box167 Off
      107. Check Box166 Off
      108. Check Box165 Off
      109. Check Box164 Off
      110. Check Box163 Off
      111. Check Box162 Off
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      119. Check Box154 Off
      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
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      165. Check Box1612 Off
      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
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Page 59: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      118. Check Box155 Off
      119. Check Box154 Off
      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
      150. Check Box1827 Off
      151. Check Box1826 Off
      152. Check Box1825 Off
      153. Check Box1824 Off
      154. Check Box1823 Off
      155. Check Box1722 Off
      156. Check Box1721 Off
      157. Check Box7720 Off
      158. Check Box1719 Off
      159. Check Box1718 Off
      160. Check Box1717 Off
      161. Check Box1716 Off
      162. Check Box1715 Off
      163. Check Box1714 Off
      164. Check Box1713 Off
      165. Check Box1612 Off
      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
      185. Button7
      186. Button8
      187. Button9
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      195. Button15
      196. Button18
Page 60: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan

60

MY PLAN

Welcome to Weeks 4 to 6

The last module will take you around two hours to complete This includes

bull The Week 4+ Hiring Manager Checklist

bull The New Hirersquos activities

bull A Talent Check-In meeting with the New Hire in Week 5

bull A Checkpoint meeting with the New Hire and the New Hirersquos Buddy separately in Week 6

bull A meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6

Set aside some time every week to do a task from the Hiring Manager Checklist Look at the banners on the pages of this module to see what week an activity needs to be completed in

During the next three weeks the New Hire will learn and do the following

ldquoHave really audacious bold goals with enduring valuerdquoBill McDermott

Go to the next page to begin this modulehellip

bull Using the Talent Journey Jambull Participating in a Talent Check-In Conversation with youbull Setting goals with you and using the Success Map to track

goalsbull Identifying their unique skills and how they benefit SAPbull Creating a development plan with you

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
      1. Text1
      2. Text2
      3. Text3
      4. Text4
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      6. Text6
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      42. Text42
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      48. Text4a
      49. Check Box1 Off
      50. Check Boxa Off
      51. Check Box1128 Off
      52. Check Box1127 Off
      53. Check Box1126 Off
      54. Check Box1125 Off
      55. Check Box1124 Off
      56. Check Box1123 Off
      57. Check Box1121 Off
      58. Check Box1120 Off
      59. Check Box1119 Off
      60. Check Box1118 Off
      61. Check Box151 Off
      62. Check Box150 Off
      63. Check Box149 Off
      64. Check Box148 Off
      65. Check Box1110 Off
      66. Check Box1109 Off
      67. Check Box1108 Off
      68. Check Box1107 Off
      69. Check Box1106 Off
      70. Check Box1105 Off
      71. Check Box1104 Off
      72. Check Box147 Off
      73. Check Box146 Off
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      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
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      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
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Page 61: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Week 4+ Hiring Manager Checklist

61

MY PLAN

1 Below is a checklist that you need to complete by the end of Week 6 as a Hiring Manager

2 Set aside some time over the next three weeks to do the tasks below

3 Tick off tasks on the checklist when you have completed them

4 Remember to save your workbook

Meet the New Hire regularly to provide feedback advice and support as required

Help initiate and extend the New Hirersquos internalexternal network

Align the New Hirersquos progress and identify areas of improvement

Make sure that the New Hire has set performance goals in the Success Map

Encourage your New Hirersquos development through mentoring shadowing and coaching

Continue knowledge transfer

At the end of the onboarding period have a final feedback meeting with the New Hire and the New Hirersquos Buddy

ldquoOnce you have a dream it canrsquot sustain unless you have immense work ethic preparation and the grit to grind it out like a champion each and every dayrdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      90. Check Box185 Off
      91. Check Box184 Off
      92. Check Box183 Off
      93. Check Box182 Off
      94. Check Box181 Off
      95. Check Box141 Off
      96. Check Box140 Off
      97. Check Box139 Off
      98. Check Box138 Off
      99. Check Box137 Off
      100. Check Box136 Off
      101. Check Box135 Off
      102. Check Box173 Off
      103. Check Box172 Off
      104. Check Box171 Off
      105. Check Box170 Off
      106. Check Box167 Off
      107. Check Box166 Off
      108. Check Box165 Off
      109. Check Box164 Off
      110. Check Box163 Off
      111. Check Box162 Off
      112. Check Box161 Off
      113. Check Box160 Off
      114. Check Box159 Off
      115. Check Box158 Off
      116. Check Box157 Off
      117. Check Box156 Off
      118. Check Box155 Off
      119. Check Box154 Off
      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
      150. Check Box1827 Off
      151. Check Box1826 Off
      152. Check Box1825 Off
      153. Check Box1824 Off
      154. Check Box1823 Off
      155. Check Box1722 Off
      156. Check Box1721 Off
      157. Check Box7720 Off
      158. Check Box1719 Off
      159. Check Box1718 Off
      160. Check Box1717 Off
      161. Check Box1716 Off
      162. Check Box1715 Off
      163. Check Box1714 Off
      164. Check Box1713 Off
      165. Check Box1612 Off
      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
      185. Button7
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Page 62: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hirersquos Week 4+ Activities

62

MY PLAN

1 During the next three weeks the New Hire is going to plan their ongoing career at SAP

2 The New Hire will complete three more activities by their sixth week at SAP These include watching a videodoing more portal research answering questions and having a meeting with you

3 These activities are on the next three pages of this workbook

4 On each activity page there is an opportunity for you to write notes about your observations and feedback onthe activity

5 Remember to save your workbook if you use this notes section

6 At the end of Week 6 have a meeting with your New Hire In this meeting go through the Week 4-6 activitieswith them and discuss any questions difficulties or concerns that they may have had Check that they havecompleted the workbook and that they have understood what was required of them

7 This will be the last onboarding meeting you have with your New Hire However have a follow-up meeting withthem after they have been working at SAP for three months You monitor their progress all the time though ndashthrough mentoring hands-on assistance helping with queries and problems offering advice and givingconstant encouragement

8 At the end of Week 6 have a meeting with the New Hirersquos Buddy about their Week 4-6 workbook activities andhow their last few weeks as a Buddy have been

9 Schedule a meeting with the New Hire and the New Hirersquos Buddy together at the end of Week 6 Here you willdiscuss the New Hirersquos overall onboarding experience and the Buddyrsquos overall experience in their role

ldquoNobody gets out of bed in the morning to win the silverhelliprdquoBill McDermott

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
      1. Text1
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      49. Check Box1 Off
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      54. Check Box1125 Off
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      56. Check Box1123 Off
      57. Check Box1121 Off
      58. Check Box1120 Off
      59. Check Box1119 Off
      60. Check Box1118 Off
      61. Check Box151 Off
      62. Check Box150 Off
      63. Check Box149 Off
      64. Check Box148 Off
      65. Check Box1110 Off
      66. Check Box1109 Off
      67. Check Box1108 Off
      68. Check Box1107 Off
      69. Check Box1106 Off
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      95. Check Box141 Off
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      101. Check Box135 Off
      102. Check Box173 Off
      103. Check Box172 Off
      104. Check Box171 Off
      105. Check Box170 Off
      106. Check Box167 Off
      107. Check Box166 Off
      108. Check Box165 Off
      109. Check Box164 Off
      110. Check Box163 Off
      111. Check Box162 Off
      112. Check Box161 Off
      113. Check Box160 Off
      114. Check Box159 Off
      115. Check Box158 Off
      116. Check Box157 Off
      117. Check Box156 Off
      118. Check Box155 Off
      119. Check Box154 Off
      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
      150. Check Box1827 Off
      151. Check Box1826 Off
      152. Check Box1825 Off
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      154. Check Box1823 Off
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      156. Check Box1721 Off
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      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
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Page 63: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 1 Talent Journey

63

SAP READY

This activity needs to be completed in Week 4

1 View the outline of the New Hirersquosactivity on the left

2 They will be watching apresentation about the talentmanagement lifecycle at SAP andwill then need to explore the TalentJourney Jam

3 If you wish you can access thisvideo and the Jam below

Video

Talent Journey Jam2

1

Observations and notes

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
      150. Check Box1827 Off
      151. Check Box1826 Off
      152. Check Box1825 Off
      153. Check Box1824 Off
      154. Check Box1823 Off
      155. Check Box1722 Off
      156. Check Box1721 Off
      157. Check Box7720 Off
      158. Check Box1719 Off
      159. Check Box1718 Off
      160. Check Box1717 Off
      161. Check Box1716 Off
      162. Check Box1715 Off
      163. Check Box1714 Off
      164. Check Box1713 Off
      165. Check Box1612 Off
      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
      185. Button7
      186. Button8
      187. Button9
      188. Button11
      189. Button10
      190. Button12
      191. Button13
      192. Button14
      193. Button16
      194. Button17
      195. Button15
      196. Button18
Page 64: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 2 Talent Check-InThe New Hire will set up a Talent Check-In meeting with you to look at their success and development at SAP Schedule this meeting with the New Hire in Week 5

Click here to go to the Talent Journey Jam Read the information under the second tab lsquoCheck-Insrsquo Then go to the fourth tab on the Talent Journey Jam and read the information on lsquoGoalsrsquo Scroll down to lsquoMy Tasksrsquo and click lsquoEmployeersquo The New Hire will review and edit their goals here and then discuss them with you in your meeting

MY PLAN

64

ldquoDonrsquot let your desire to fly exert too much influence over where you choose to landrdquoBill McDermott

Meeting time 15 minutes

This activity needs to be completed in Week 5

Summary of the feedback I gave

New Hirersquos goals set

Notes

Notes

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      48. Text4a
      49. Check Box1 Off
      50. Check Boxa Off
      51. Check Box1128 Off
      52. Check Box1127 Off
      53. Check Box1126 Off
      54. Check Box1125 Off
      55. Check Box1124 Off
      56. Check Box1123 Off
      57. Check Box1121 Off
      58. Check Box1120 Off
      59. Check Box1119 Off
      60. Check Box1118 Off
      61. Check Box151 Off
      62. Check Box150 Off
      63. Check Box149 Off
      64. Check Box148 Off
      65. Check Box1110 Off
      66. Check Box1109 Off
      67. Check Box1108 Off
      68. Check Box1107 Off
      69. Check Box1106 Off
      70. Check Box1105 Off
      71. Check Box1104 Off
      72. Check Box147 Off
      73. Check Box146 Off
      74. Check Box145 Off
      75. Check Box144 Off
      76. Check Box143 Off
      77. Check Box142 Off
      78. Check Box197 Off
      79. Check Box196 Off
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      81. Check Box194 Off
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      95. Check Box141 Off
      96. Check Box140 Off
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      100. Check Box136 Off
      101. Check Box135 Off
      102. Check Box173 Off
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      105. Check Box170 Off
      106. Check Box167 Off
      107. Check Box166 Off
      108. Check Box165 Off
      109. Check Box164 Off
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      116. Check Box157 Off
      117. Check Box156 Off
      118. Check Box155 Off
      119. Check Box154 Off
      120. Check Box153 Off
      121. Check Box152 Off
      122. Check Box1544 Off
      123. Check Box1533 Off
      124. Check Box152222 Off
      125. Check Box1122 Off
      126. Check Box1787 Off
      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
      141. Check Box1936 Off
      142. Check Box1935 Off
      143. Check Box1834 Off
      144. Check Box1833 Off
      145. Check Box1832 Off
      146. Check Box1831 Off
      147. Check Box1830 Off
      148. Check Box1829 Off
      149. Check Box1828 Off
      150. Check Box1827 Off
      151. Check Box1826 Off
      152. Check Box1825 Off
      153. Check Box1824 Off
      154. Check Box1823 Off
      155. Check Box1722 Off
      156. Check Box1721 Off
      157. Check Box7720 Off
      158. Check Box1719 Off
      159. Check Box1718 Off
      160. Check Box1717 Off
      161. Check Box1716 Off
      162. Check Box1715 Off
      163. Check Box1714 Off
      164. Check Box1713 Off
      165. Check Box1612 Off
      166. Check Box1611 Off
      167. Check Box1610 Off
      168. Check Box169 Off
      169. Check Box168 Off
      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
      185. Button7
      186. Button8
      187. Button9
      188. Button11
      189. Button10
      190. Button12
      191. Button13
      192. Button14
      193. Button16
      194. Button17
      195. Button15
      196. Button18
Page 65: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

New Hire Activity 3 Planning Their Career at SAP

MY PLAN

65

This activity needs to be completed in Week 6

Observations and notes

1 View the outline of the New Hirersquosactivity on the left

2 The New Hire will identify theirunique skills and how they willbenefit SAP They will then create adevelopment plan for their career atSAP They should share this planwith you at your Checkpoint meetingat the end of Week 6 (see the nextpage)

3 You can access the Talent JourneyJam below

Talent Journey Jam

Remember to save your workbook if you write in the notes section below

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
      1. Text1
      2. Text2
      3. Text3
      4. Text4
      5. Text5
      6. Text6
      7. Text7
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Page 66: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting New Hire

66

MY PLAN

Go through this checklist with your New Hire in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Discuss what the New Hire feelsabout the onboarding processand their future career at SAP

bull Discuss any concerns that theymay have about theironboarding experience

bull Answer any work-relatedquestions

bull Ask them about theirunderstanding and use of theTalent Journey Jam

bull Discuss their career goals andcareer development plan

Meeting time 15 minutes

This meeting needs to take place in Week 6

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan

Remember to set up a follow-up meeting with the New Hire

on Day 90 of their career at SAP

Schedule this now

Meeting with My Manager and My Buddy

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
      138. Check Box1939 Off
      139. Check Box1938 Off
      140. Check Box1937 Off
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      179. Button1
      180. Button2
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      183. Button5
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Page 67: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Checkpoint Meeting Buddy

67

MY PLAN

Go through this checklist with your New Hirersquos Buddy in your meeting with them at the end of Week 6 Here are some discussion points for your meeting

bull Ask if all their activities werecompleted these last threeweeks

bull Ask them to describe theirexperience as a Buddy

bull Go through both yourchecklists from Week 4+TOGETHER

Meeting time 15 minutes

Talent Journey

Week 4+

Talent Check-In

Planning Your Career at SAP

My Plan as a Buddy

This meeting needs to take place in Week 6

Week 4+ BuddyChecklist

Meeting with My Manager and the

New Hire

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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      127. Check Box1750 Off
      128. Check Box1948 Off
      129. Check Box19499 Off
      130. Check Box1947 Off
      131. Check Box1946 Off
      132. Check Box1944 Off
      133. Check Box19999 Off
      134. Check Box1943 Off
      135. Check Box1942 Off
      136. Check Box19941 Off
      137. Check Box1940 Off
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      170. Check Box169981 Off
      171. Check Box168891 Off
      172. Check 98989 Off
      173. Check Box198989 Off
      174. Check Box19898 Off
      175. Check Box1988984 Off
      176. Check Box198983 Off
      177. Check Box989892 Off
      178. Check Box1989891 Off
      179. Button1
      180. Button2
      181. Button3
      182. Button4
      183. Button5
      184. Button6
      185. Button7
      186. Button8
      187. Button9
      188. Button11
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Page 68: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

Notes

Activity Meeting with the New Hireand the Buddy

68

SAP READY

Below is a list of things you should discuss in this meeting

Write down the important points from your discussion

Meeting time 15 minutes

ldquoWe win when we pursue a goal with optimism preparation discipline and respect We win when we inspire people to join in that pursuit and when the quest itself brings out the best in everyonerdquoBill McDermott

At the end of Week 6 have a meeting with both the New Hire and Buddy to discuss their work experiences and progress over the last six weeks

bull Allow the New Hire to share both their positive and negative onboarding experiencesbull Allow the New Hirersquos Buddy to share both their positive and negative experiences as a New

Hire Buddybull Ask the New Hire about their feelings and suggestions about SAPrsquos onboarding processbull Ask the New Hirersquos Buddy about their feelings and suggestions about SAPrsquos onboarding

processbull Discuss how you and the New Hirersquos Buddy will monitor the New Hirersquos future onboarding

needs

This activity needs to be completed in Week 6

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

  • Untitled
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      126. Check Box1787 Off
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Page 69: MY SAP WORKBOOK - Interactive Services · 4. Remember to save your workbook if you use the notes section. 5. At the end of Week 1, have a meeting with your New Hire about their onboarding

Gettin

g R

eady

Week 1

Week 2

Week 3

Week 4

+

My Plan as a Hiring Manager

69

1 Reflect on the activities in the last module

2 Contemplate the questions and write notes in the boxes

3 Remember to save your workbook

MY PLAN

What did you enjoy most about onboarding your New Hire What did you learn from the experience

Next time you need to onboard a New Hire what will you do differently

Activity time 10 minutes

Answer

Week 6+

Answer

This activity needs to be completed in Week 6

Remember to complete the checklist on Page 61

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