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TRAINING MODEL FOR
TIANJIN HAOXIN CREDIT
GUARANTEE COMPANY
Presenter: Yan Suo
What are the problems existing
in the organization?
Needs Analysis Identify Problems Analysis Causes Select Optimal Solutions
Identify Problems
◦ Low work efficiency
◦ Poor communication and cooperation
◦ Making mistakes when dealing with new
guarantee products
◦ Performance problems during working hours
What are the causes of the
problems?
Needs Analysis Identify Problems Analysis Causes Select Optimal Solutions
Analysis Causes
◦ Being Lack of basic skills and/or knowledge
◦ Environmental deficiency
◦ Motivation problem
What are the solutions?
Select Optimal Solutions
◦ Entrance training
◦ Appropriate external learning courses
◦ Tailor internal training courses
◦ Performance regulation training
Needs Analysis Identify Problems Analysis Causes Select Optimal Solutions
Intended Audience
Training Team :
◦ Training manager
◦ Instructional designer
◦ Trainer
◦ Administrator
Secondary Audiences:
◦ General manager
◦ All employees
Models Incorporated
The Smith and Regan Model
Harless Front-end Analysis Model
The Gerlach and Ely model
I. Analysis
II. External Training
1. Training
Program
Selection
2. Assessment
and Evaluation
III. Internal Training
1. Design
2. Implementation
3. Evaluation
My ID Model
My ID Model – Analysis
I. Analysis
• Identify problems Facing by employees Existing in employees • Pinpoint gap• Analysis causes• Identify possible solutions• Analysis Org. Dept. and individual goals• Cost analysis• Select optimal alternatives(fill “Needs Analysis Form”)
Training manager
determines how the
problem will be
solved (internal or
internal training),
and then sends this
form to
administrator or
instructional
designer.
Needs Analysis Form
Needs Description:
Budget:
Schedule:
Recommendation:
My ID model – External Training
II. External Training
1. Training Program Selection• Employees’ previous external learning record• Info. of external training orgs. location Quality• Social/employees’ feedbacks
2. Assessment and Evaluation• Post training assessment Training report Share knowledge
•Evaluation external org.• Survey
• Data recording
My ID Model – Internal Training
III. Internal Training
1. Design
•Training material/support Lesson plan Handout media production Job-aid, guide E-learning material
• Develop survey and questionnaire for training assessment and evaluation• Put up useful info. on training Dept.
My ID Model – Internal Training
Internal Training
2. Implementation• Specify content and objectives• Determine training strategy ( Group, Time, Space, materials, activities) • Delivering training• Invite expert for sharing skills and knowledge• Hold/facilitate skill/knowledge exchange session• Assessment
My ID Model – Internal Training
III. Internal Training
3. Evaluation
• Training effectiveness• Training design (e.g. materials, activities)• Trainer’s performance• Employees/employer’s satisfaction and feedback
Purpose of the Model
Employees will
◦ engage in their work (motivation)
◦ develop their related competency constantly
(knowledge and skills)
◦ perform appropriately during working hours
(motivation and organizational)
◦ increase their working efficiency (performance)
THANK YOU!
Yan Suo
April. 12, 2009