My Life, My Community! Waiver Redesign Update with HSRI Recommendations

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D B H D S Virginia Department of Behavioral Health and Developmental Services My Life, My Community! Waiver Redesign Update with HSRI Recommendations Connie Cochran Assistant Commissioner & Dawn Traver Waiver Operations Manager Virginia Department of Behavioral Health and Developmental Services

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My Life, My Community! Waiver Redesign Update with HSRI Recommendations. Connie Cochran Assistant Commissioner & Dawn Traver Waiver Operations Manager Virginia Department of Behavioral Health and Developmental Services. Virginia is Shifting the Array of Services. - PowerPoint PPT Presentation

Transcript of My Life, My Community! Waiver Redesign Update with HSRI Recommendations

Page 1: My Life, My Community! Waiver Redesign Update  with HSRI Recommendations

D B H D SVirginia Department of Behavioral Health and

Developmental Services

My Life, My Community!Waiver Redesign Update

with HSRI Recommendations

Connie CochranAssistant Commissioner

&Dawn Traver

Waiver Operations ManagerVirginia Department of Behavioral Health and Developmental Services

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Virginia is Shifting the Array of Services

Nursing Facilities, ICF,Day Support

More Integration and Options for Independence

Group HomesPrevocational

Sponsored Residential

Family HomeGroup Supported Employment

Individual’s Own Home or Apartment, Individual Supported Employment

Current Array of Services

Future Array of Services

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Four Main Areas of Settlement Agreement

Serving individuals with DD in the most integrated setting and building quality community-based alternatives for individuals, particularly individuals with complex needs

Quality and risk management system, including monitoring and evaluating services, and implementing quality improvement processes at an individual, provider, and state-wide levelSupporting independent housing and employment options for individuals with DD

Transitions from training centers

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Individuals Served By Virginia’s Developmental Disability System

February 5, 2014

Training Center3%

Served in com-munity on ID/DD

Waivers55%

On waitlist for ID or DD waiver

41%

674

10,7978,115

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Waiver Transformation Activities

•On July 1, 2013, DBHDS & DMAS awarded a contract to the Human Services Research Institute (HSRI) to study Virginia’s HCBS Medicaid Waivers for persons with ID and DD.

•The study was named “My Life, My Community!”

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Goals of My Life, My Community!

1. Evaluate the efficiency, effectiveness and flexibility of the current waivers.

2. Recommend approaches for system changes including waver enhancement, and the potential efficacy of one comprehensive waiver and one supports waiver.

3. Conduct a study of current Medicaid rates.4. Recommend new rate structure based on the study

and exploring an individual resource allocation system for efficient distribution of waiver funds.

5. Aid in implementing the new system.

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

My Life, My Community: Two Phases

Phase I• Evaluate the waivers• Hold public stakeholder forums and report

on results• Evaluate SIS administration and create

process for data use• Develop a plan to reduce the number of

waivers• Review policy changes• Report on findings

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

My Life, My Community: Two Phases (cont’d)

Phase II• Conduct a cost study and propose a more

appropriate rate structure• Explore a resource allocation framework• Create a rate structure• Evaluate SIS data• Analyze the potential impact of the proposed

waiver system• Align with the Quality Management System• Develop a communication plan

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Public Forums

• HSRI held 8 stakeholder meetings across the state between 9/23 and 10/10/13

• All were welcome: self advocates, family members, providers, CSBs, advocacy reps

• The resulting report is available at: http://www.dbhds.virginia.gov/MLMC.htm

• The information gathered helped inform the Phase I report

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

My Life, My Community Public Forums Conclusions

Primary Principle: One Unified, Needs-Based Waiver

• The waiver needs to address the increasing demand for services in the state

• The waiver should offer a flexible array of services that allow for choice, control & creativity to meet individual needs & preferences

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

My Life, My Community Public Forums Conclusions

(cont’d)• Waiver rates need to be

commensurate with the costs of providing services

• The waiver needs a uniformly implement, sound infrastructure for screening, providing case management/service coordination services that enable users to access services free of conflict of interest

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

December 20, 2013: HSRI Phase I

Recommendations• Phase I report included a series of short

and long term recommendations• Available at

http://www.dbhds.virginia.gov/MLMC.htm • DBHDS will evaluate each of these

recommendations, in conjunction with stakeholder input, before making policy decisions or final recommendations

• Final recommendations to Governor for General Assembly consideration at 2015 session

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Major HSRI Recommendation

VA should initiate the development of two new 1915(c) Waivers that include eligibility for people with ID, DD and related conditions

– Comprehensive waiver with wide service array, including residential

– Support waiver with similar supports array but no 24-hour residential option

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Waiting List Recommendations

Long Term Recommendation• A single set of waiting list criteria should be created

Short Term Recommendations• DD Waiver emergency slots should be available on a

continual basis• DBHDS/CSBs should perform continual outreach to

ensure people know how to apply for services/WL• Review WL data to determine which individuals are

receiving services through other sources/not receiving any services

• Stakeholders should contribute to revised policies that integrate WLs

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

CSB Recommendations

Long Term Recommendations• Clarify & strengthen the oversight role of the

state in contract with CSBs & practice related to Medicaid funded activities

• CSBs as single point of entry for individuals with DD added to statute

• Expand role of CSBs as case management entities for those with DD & related conditions

• Develop long-term plan for transitioning CSBs into case management providers vs. Waiver services providers

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Case Management Recommendations

Long Term Recommendations• Address conflicts of interest within

the current case management system

• Shift all case management to the public CSB system

• Develop 2 new State Plan AmendmentsoCase management for those on I/DD

waiversoCase management for those not

receiving waiver services

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Case Management Recommendations (cont’d)

Short Term Recommendations• Enable ID & DD Waiver case

managers to bill for activities up to 6 months prior to transition to the community

• Administration of the SIS should be done by an independent entity

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Service Array Recommendations

Long Term Recommendations• Enhance and encourage Positive

Behavioral Support services• Remove restrictions on “general

supervision” in Congregate and In-home Residential Support services

• Consider stakeholder forum feedback on transportation services

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Service Array Recommendations (cont’d)

Long Term Recommendations• Consider adding Caregiver Retention

payments or vacancy factor to rates• Consider adding a “Community

Guide” service to promote community integration

• Add dental services to the waivers

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Service Array Recommendations (cont’d)

Short Term Recommendations• Streamline the process for preventing

and addressing crises for those served in the community

• Ensure access to Skilled Nursing services for those with significant medical issues

• Continue to support self-directed service options

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Employment Recommendations

Long Term Recommendations• Revise employment service definitions

to align with CMS 2011 employment informational bulletin

• Make discussions about individuals’ career interests a priority before determining day/employment services

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Quality Improvement Strategies

RecommendationsLong Term Recommendation• DMAS & DBHDS should create a unified Quality Improvement System for the two new waivers to safeguard individuals and improve their quality of lifeShort Term Recommendation• VA should proceed with revisions to the ID Waiver QIS for the 2014 renewal per draft guidance issued by CMS in August 2013

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Incident/Risk Management Recommendations

Long Term Recommendations• Develop a critical incident manual that

clarifies the roles and responsibilities of everyone in the system

• Automatically notify SCs/CMs of critical incidents reported in CHRIS

• Clarify DBHDS role & responsibility for conducting certain types of investigations

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Incident/Risk Management Recommendations (cont’d)

Long Term Recommendations• Expand Death Reporting and Mortality

Reviews to all I/DD waiver recipients whose death is unanticipated or unexplained

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Next Steps

Response to Phase I recommendations• Stakeholder meetings to further discuss

DBHDS’/DMAS’ response to major issuesPhase II began in January• Burns & Associates to met with a

committee of provider stakeholders for input into the development of a survey for all providers regarding ID/DD Waiver rates– “Provider Advisory Committee”

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Stakeholder Groups Being Formed

Waiver Development Advisory Committee•Overarching committee to provide input to the process of new waiver development

Subcommittees:– Provider Advisory Committee – Eligibility Requirements– Waiting Lists– Case Management

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

SIS Related Next Steps

• ID support coordinators no longer administering the SIS to individuals receiving ID and DS Waiver services

• DBHDS contracted with an external vendor (AAIDD) to complete the SIS on individuals receiving ID, DD & DS waiver

• Approximately 1,450 SIS interviews to be completed through June, 2014

• The information will be used to inform the rate study.

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Timeline for Implementation of My Life, My Community

• Renew Intellectual Disability (ID) Waiver (January 2014 – July 2014)– only make small modifications to the

current program• Design New Developmental Disability

Waiver(s) (January 2014 – January 2016)– The WDAC and subcommittees will provide

consultation and guidance in development of these solutions

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DBHDSVirginia Department of

Behavioral Health andDevelopmental Services

Questions?