MWC Moco CMTelecom Chatbots
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Transcript of MWC Moco CMTelecom Chatbots
1Proprietary & Confidential
January 11th, 2017
https://www.pinterest.com/stephenmcguigan/
Stefan RustFounder & CEO Exicon
2Proprietary & Confidential
Messaging platforms on the riseTime spent in Messaging apps grew 394% over 2016
Global Messaging Apps 2016 : Source Statista
The platforms are in competition.
Source: Flurry Analytics
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Source: L2 Insight Report: Social Platforms Messaging, February 2017
Brands using Facebook Messenger
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Brand and promote apps
of AppsPlatform Ecosystems Marketplace
with APIs Of DevelopersPromote your APIs
Manage and grow devs
How apps, apis, and developers interconnect
Access, tools and analytics all in one dashboard
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2B new smartphones users by 2020
http://linghkphoto.tumblr.com/post/83323556426/the-smart-era
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Messaging platforms vs. apps
The number of users of mobile messaging apps worldwide expected to climb 36% from 2016 to 2020, reaching 2.19 billion,
Asia-Pacific has more than 50% of all chat app users worldwide with 805 million consumers in 2016.
China accounts for more than half of the region’s users.
Source: eMarketer
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1. Understand, firsthand, what is involved
2. Build credibility and establish criteria for development process and engineering
3. Increase leads for development projects from the calculator by 100%
4. Increase conversions from the calculator by 100%
5. Use data captured to analyse trends and clusters of queries and combinations
Before we started we set some goals
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Comparatively small
about 100 million users
$1 million fund to incentivize developers
$25,000 for interesting bots.
integrated with IFTTT to make connections between more than 350 apps and devices
Dominant in Asia especially Thailand, Indonesia, Japan and Taiwan
Has a payment solution
Included features
- “confirm type”- “button type”- “carousel type”
supports group chats
SDK supports 5 languages (Java, Go, Ruby, PHP and Perl)
300 million users and over 6,000 bots
very popular with US teens
Users not loyal to brands and try out new bots
Key is fun, accessible, and hip.
Challenge is to form a lasting impression
Bot features include buttons that replace the keyboard navigation
Supports group chats
consumer-focused
Big geographic and demographic presence
Entertainment, and information based
Integrated payments system
One-to-one, structured messages
Easy to use
Acquisition of Wit.ai and investment in M
workplace communication tool
has a venture fund with 11 new bot investments
Productivity
● project management,
● scheduling ● Research● appreciation
Paypal offers payments on slack
Supports text, images and video bots.
Includes carousels with buttons and other types of visually structured messages.
Bots within groups
Integration with Cortana
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Dominant in China with 700M monthly active users, some operating their entire lives in WECHAT
Early leader in bots with online services including • food ordering• tracking fitness goals, • paying utility bills• buying movie tickets • and more.
10 million+ Chinese businesses have accounts on WeChat.
Extensive extra-text and payments capabilities
Revenue per active user exceeds USD$7 per year,
Free Download A day in the life of abot user in China
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These bot directories feature bots from any platform, you can register your bot and categorise your bot. Registration is a simple submission.https://www.botpages.com/ https://botlist.co/https://www.chatbots.orghttp://botarena.co/
Discovery remains a challenge
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Now we’re experiencedWe
- have the documentation
- know the users
- extended the requirements
- understand the technologies
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And our developers are at work
To build a cross platform multifunctional “human” chatbot
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CEO / EXICONStefan Rust
@srust99
WEBSITEwww.exiconglobal.com
FOLLOW US @exicon
MAKE MOBILE WORK FOR YOUR
BUSINESSThe best way to manage your
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