Michael NorthorpAddress: 5729 Court O Birmingham, AL 35228Phone: 205-960-5663 E-Mail: michael.northorp@live.com

[MN]

Objective

I am a career-minded and results-oriented individual that possesses the ability to work well with others. I am currently seeking a management-trainee position where I can employ my vast skill-sets to the operations and requirements within a company.

Experience

UAB Hospital-[WPCC-A/V Specialist] October 2015 to Present

-Assist Coordinator daily through maintaining logistical resources within WPCC framework.

-Utilize EMS/CRM system for Booking Internal/External WPCC Events.

-Coordinate calendar of events w/departments to ensure event efficiency.

-Utilize Internal WPCC SOP to troubleshoot A/V|PC-Technical issues.

-Provide operational support to vendors/internal UAB Departments to Ad hoc projects.

Woodrow Health Care-[Express Pros- Data Specialist Contract] February 2015 to March 2015

-Review site information for patients of allocated Home Health Care Agencies.

-Manipulate Data from various reports for integration into cloud-based proprietary software program.

-Re-Formation and Mapping of Data to appropriate HIS per management approval.

-Utilize MS-Excel to create formulas and review of redundant patients.

-Handle 3+ Home Health Care Agency Sites for data transfer/analysis/redundancy.

Saks, Inc.-[Sales-Consultant] October 2014 to January 2015

-Managed Saks, Inc. CRM CCS proprietary software to generate $70,000+ in revenue for that Q4 and Q1 [.5].

-Integrated workflow concepts to build models/ensembles for customers based on current offerings.

-Ability to manage clientele within 2 out of 3 divisions within Men's Department.

-Assisted management in marketing of vendor-sponsored events to create heightened awareness.

-Held highest clientele CDC-Association rating during Q4/'14-to-Q1/'15.

Kenneth Cole Productions, Inc.-[Sales Specialist] October 2010 to August 2014

-Managed the sales floor in accordance with all the Policy and Procedures of Kenneth Cole.

-Met daily sales goals transitioning customers to clients through heightened awareness of our mid-luxury brand.

-Mitigated initial profit loss by being customers’ initial point of contact for concerns of satisfactory service.

-Kept abreast of our current market’s needs were while promoting new product lines into our district’s parcel.

-Assisted loss-prevention/middle-management relating to operational audits/inquiries in compliance quarter(s).

SunGard-[Enrollment/Disbursement Analyst] October 2007 to December 2010

-Processed/Reviewed TIAA-CREF Retirement Systems participant application(s) while following ERISA standards.

-Coordinated verification of financial information between participants’ disbursement/enrollment options.

-Assisted training procedures with recommendations as warranted from human resources/department J-T-F.

-Completed quarterly CBT/in-formalized training of US retirement rules based on IRC Federal/State policies.

-Received high marks for new Standard Operating Procedure Test authorized by District Training Coordinator.

Cardinal Health-[Adecco-Alaris Technician Contract] May 2007

-Configured Alaris-IV units, software, and housing based upon specifications using ISO hand tools.

-Processed updates of device(s) using Cardinal Health Alaris products proprietary software application.

-Implemented electrical engineering analysis in accordance with OSHA Standards/MSDS.

-Recorded all results based on health information systems SOP/Protocols.

-Utilized bar-code technologies to input, review, and manipulate data into Microsoft Excel.

Education

Strayer University May 2013Masters of Business Administration [Concentration in Public Administration].

Tuskegee University. May 2006Management Science/Operations Research.

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Activities and Honors

National Association of Black Accountantso Undergraduate [B.S.]

Birmingham Society of Human Resource Management Graduate [MBA]

Skills

6σ-Lean White Belt| HIPAA| MS-Word/Excel [06/10]| A+ Training| Pro-Comm DBMS-E.L.| Citrix/Track Via-E.L.| SAP-E.L.

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