Mutual funds1

43
WHAT IS A MUTUAL FUND? WHAT IS A MUTUAL FUND? A Mutual Fund is a trust that pools the savings of a number of investors who share a common investment objective IN turn buy assets

Transcript of Mutual funds1

Page 1: Mutual funds1

WHAT IS A MUTUAL FUND?WHAT IS A MUTUAL FUND?

A Mutual Fund is a trust that pools the savings of a number of investors who share a common investment objective

IN turn buy assets

Page 2: Mutual funds1

21-2 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

LEGAL STRUCTURELEGAL STRUCTUREFUND SPONSPOR/SETTLOR

KOTAK MAHINDRA FINANCE LTD.

TRUSTKOTAK MAHINDRA MUTUAL FUND

TRUSTEEKOTAK MAHINDRA TRUSTEE CO. LTD.

INVESTMENT MANAGER &

ADVISORKOTAK MAHINDRA ASSET MANAGEMENT CO. LTD.UNIT

HOLDERS

Contd…

Page 3: Mutual funds1

21-3 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

Page 4: Mutual funds1

21-4 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

Working of a Mutual FundWorking of a Mutual Fund

FUND MANAGEMENT

SECURITIES

RETURNS

INVESTORS Pool their money with

Invest inGenerate

Passed back to INVESTORS GET A BLEND OF LIQUIDITYRETURNS & SAFETY

INVEST IN BALANCEDPORTFOLIO

PORTFOLIOYIELDS HIGH RETURN TO MFs

MUTUAL FUND•LARGE CORPORATE•SPECIALISTS MANAGE

Page 5: Mutual funds1

21-5 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

Type of Mutual Fund

Schemes

StructureInvestment Objective

Special Schemes

Open Ended Funds

Close Ended Funds

Interval Funds

Growth Funds

Income Funds

Balanced Funds

Money Market Funds

Industry Specific Schemes

Index Schemes

Sectoral Schemes

TYPES OF MUTUAL FUNDSTYPES OF MUTUAL FUNDS

Page 6: Mutual funds1

21-6 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSOPEN ENDED

● OPEN FOR ALL THE YEAR● MIN SUBS AMT 50CR● NO DURATION● REFUNDED IF MIN SUBS NOT

ACHIEVED● REPURCHASED ANY TIME ● REDEEMED AT NAV & LOAD

FACTOR RANGES (4% TO 6%)● AS REPURCHSED SO NOT

LISTED AT STOCK EX● TRADED AS PERMITTED LOT ● SWITCHOVER ALLOWED

CLOSE ENDED● OPEN FOR FIXED PERIOD● MIN SUBS AMT 20CR● DURATION (5TO7 YEARS)● REFUNDED IF MIN AMT

NOT ACHIEVED● MAY BE REPURCHASED

(AFTER 2 TO 3 YRS)● REDEMPTION SPECIFIED &

DONE AT NAV - SERVICE CHARGE

● LISTED AT STOCK EX● SWITCHOVER ALLOWED

Page 7: Mutual funds1

21-7 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

WHY INVEST IN MUTUAL FUNDS?SAVE THROUGH MUTUAL FUNDS INVEST THROUGH MUTUAL FUNDS

Park surpluses

Short term investment

Easy liquidity

Tax benefits

Have a long term objective

Profile your risk

Select appropriate MF scheme, based on risk return requirement

Mix of equity and debt

Invest regularly/with flexibility

Page 8: Mutual funds1

BENEFITS OF MUTUAL FUNDSBENEFITS OF MUTUAL FUNDSProfessional Management & AnalysisDiversification & Divisibility

Across Companies & SectorsLiquidity

Entry & Exit at NAVTransparency

Regular disclosuresConvenient Administration (Record Keeping)Low Costs of operations (Lower transaction cost)Choice of schemes.Well Regulated. (By SEBI)

Page 9: Mutual funds1

21-9 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

HighNo price risk

9% - 10%Over 1 yearSerial

HighLow Credit

9% - 10.5%

1 month – 12 months

Bond

HighNo8% to 9.5%

Overnight to 1 month

Liquid

Mutual Funds

HighPrice Risk

7% - 9%<12 monthsT-Bills

Routed thro’ PD’sLow6.5% - 9%OvernightCall (thro’ PD’s)

No secondary mkt.Medium9% - 11%<180 daysCD’s

Possible by breaking FD at cost

Low6% - 12%7 days to 1 yr.Bank Deposits

LiquidityRiskPre-TaxReturns

TenureInstrument

INVESTMENT OPTIONS

Page 10: Mutual funds1

21-10 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

RIGHTS AS A MUTUAL FUND RIGHTS AS A MUTUAL FUND UNITHOLDERUNITHOLDER

• Receive statement of accounts within 6 weeks from the date your request is received by the Mutual Fund

• Receive information about the investment policies, objectives, financial position and general affairs of the scheme

• Receive dividend within 30 days of their declaration, receive redemption proceeds within 10 days from the date of the valid redemption

• Vote in accordance with the Regulations to: - change the Asset Management Company

- wind up the schemes.

• To receive communication from the Trustee about change in the fundamental attributes of any scheme

Page 11: Mutual funds1

21-11 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES (MUTUAL FUNDS)

● BY A SPONSOR

– BODY CORPORATE WHO ACTING ALONE OR IN

COMBINATION WITH ANOTHER BODY CORPORATE

– FLOATS THE IDEA OF SETTING UP OF MUTUAL FUND

– ESTABLISHES MUTUAL FUND IN FORM OF TRUST

– TRUST DEED EXECUTED WITH BOARD OF TRUSTEES

– REGISTERS IT WITH SEBI

– 40% CONTRIBUTION TO AMC

Page 12: Mutual funds1

21-12 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES (MUTUAL FUNDS)

● TO RAISE MONIES BY TRUSTEES– HOLDG PROPERTY OF MF IN TRUST FOR BENEFIT OF UNIT

HOLDERS

● THROUGH THE SALE OF UNITS– REPRESENTING ONE UNDIVIDED SHARE IN THE ASSETS OF A

SCHEME

● FOR INVESTING IN SECURITIES ● APPLICATION FEES:5000; ● REGISTRATION FEES:10 LACS; ● ANNUAL FEES : 1 LAC

Page 13: Mutual funds1

21-13 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES(MUTUAL FUND TRUST)

● MF TO BE CONSTITUTED IN FORM OF MF TRUST

● MANAGED BY A BOARD OF TRUSTES IN WHOSE

FAVOUR TRUST DEED IS EXECUTED BY SPONSORS

● 50% MEMBERS NOT AFFILIATED WITH SPONSORS

● CONTROLS ALL CAPITAL PROPERTY OF MF

SCHEMES/ HOLDS THEM IN TRUST FOR HOLDERS

Page 14: Mutual funds1

21-14 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES(MUTUAL FUND TRUST)

● APPOINTS AMCs

● ENSURES SCHEMES FLOATED & MANAGED BY

AMC ARE IN ACCORDANCE WITH TRUST DEED

● POWER TO OBTAIN REPORT/DISMISS AMC

● AN AMC NOT TO ACT AS TRUSTEE OF ANY MF

● APPOINT CUSTODIAN &SUPERVISE ITS ACTIVITIES

Page 15: Mutual funds1

21-15 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES (MUTUAL FUND TRUST LIST)● ALLIANZ CAPITAL & MGT SERVICES LTD● ANZ GRINDLAYS BANK● TIMES MUTUAL FUNDS● UNIT TRUST OF INDIA● VLS FINANCE LTD.● KOTAK MAHINDRA FINANCE LTD● PRUDENTIAL CAPITAL MARKETS LTD.● SBI FUNDS MANAGEMENT LTD● CEAT MF & ASSET MANAGEMENT COMPANY LTD.

Page 16: Mutual funds1

21-16 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDS

STRUCTURAL ISSUES (AMC)

● MFs OPERATED BY AMCs -APPTD BY TRUSTEES

● AMCs & TRUSTEES TWO SEPARATE LEGAL

ENTITIES & ARM’S LENGTH RELATIONSHIP MNTD

● AMCs TO APPROVE MOA & AOA FROM SEBI

Page 17: Mutual funds1

21-17 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDS

STRUCTURAL ISSUES (AMC)

● AMCs MIN NW 5 CR (40% CONTRIB BY SPOSORS)

● 50% MEMBERS FROM OUTSIDE

● CAN’T ACQUIRE OUTSIDE THE SCHEME PROPERTY

● DISCLOSE REPURCHASE PRICE/NAV OF SCHEMES

Page 18: Mutual funds1

21-18 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES (AMC LIST)

● 20TH CENTURY AMC LTD● APPLE ASSET MGT LTD.● BOI AMC LTD.● CREDIT CAPITAL AMC LTD.● GIC AMC LTD.● ICICI AMC LTD.● ITC PIONEER AMC LTD.● MORGAN STANLY AM INDIA LTD.● PNB AMC LTD.

Page 19: Mutual funds1

21-19 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUNDSMUTUAL FUNDSSTRUCTURAL ISSUES (INVESTMENT MIX)

● EQUITY SHARES/EQUITY RELATED INSTRTS (CDs)/ DEBT INSTRUMENTS (NCDs, PSBONDS,GOVT SECT)/MONEY MARKET INSTRTS(TBs, CPs & BILLS)

● 5% CAP FROM ONE SCHEME IN ONE CO’S SHARE● 10% CAP FROM ALL SCHEMES IN ONE CO’S SHARE● 15%CAP FROM ALL SCHEMES IN ONE INDUSTRY● TYPICAL ASSET MIXSCHEME EQUITY DEBT MONEY MKTGROWTH 70-90% 5-20% 0-10%INCOME 20-30% 60-70% 0-15%BALANCED 40-60% 40-50% 0-10%

Page 20: Mutual funds1

21-20 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

● NAV= M.V OF FUND’S INVESTS+ACCRUED INCOME- LIABILITIES-ACCRUED EXPNO. OF SHARES OR UNITS OUTSTANDING

● MARKET PRICE: IN CASE OF CLOSE ENDED● REPURCHASE/REISSUE PRICE: OPEN ENDED● DISCOUNT● RATE OF RETURN= NAV AT END-NAV AT BEGINNING +

DIVIDEND PAID NAV AT BEGINNING

● INITIAL EXPENSES: CEILING OF 6%● RECURRING EXPENSES: MAX 3% OF AV

NET ASSETS IN A YEAR

Page 21: Mutual funds1

21-21 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

LOADS(CHARGED TO MF SCHEME) THREE TYPES

● INITIAL ISSUE EXP (6% OF FUND RAISED)HIDDEN

● RECURRING EXP (3% MAX OF NET ASSETS)

– OTHER THAN INITIAL ISSUE EXP/ INCLUDES

TRUSTEESHIP FEES /INCLUDES INVST MGT &

ADVISORY FEE OF AMC (1.25% UPTO RS 100 CR

& 1% OVER 100 CR)

Page 22: Mutual funds1

21-22 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

LOADS(CHARGED TO MF SCHEME) THREE TYPES

● AMC CHARGE FOR ISSUE/RECURRING COST(6%)

● IN OPEN END SCHEME DIFF BETWEEN PURCHASE

& SALE PRICE NOT TO EXCEED 7% OF SALE PRICE

● BACK END (DISCOUNT TO NAV) DEDUCTED

DURING REPURCHASE/REDEMPTION

Page 23: Mutual funds1

21-23 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

NAV OF A NO-LOAD FUND (20 LACS UNITS ISSUED)VALUE OF SECURITIES HELD IN PORTFOLIO 500 LACSCASH IN HAND OF MUTUAL FUND 10 LACSTOTAL ASSETS 510 LACSLESS : OUTSTANDING LIABILITIES 110 LACSTOTAL NET ASSETS 400 LACSTHUS NAV = Rs 400 LACS =RS 20 PER UNIT UNITS 20 LACSIF 10,000 NEW UNITS ISSUED AT NAV OF RS 20 PER UNITTHUS NAV = ^TOTAL ASSETS =RS 4,02,00,000= RS 20 PER UNIT ^UNITS UNITS 20,10,000THUS NAV DOES NOT VARY DUE TO SELING OR BUYING NAV VARIES ON ANY VARIATION OF MARKET PRICES OF

SECURITIES HELD IN THE PORTFOLIO OF MF

Page 24: Mutual funds1

21-24 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

NAV OF A NO-LOAD FUND NAV VARIES ON ANY VARIATION OF MARKET PRICES OF

SECURITIES HELD IN THE PORTFOLIO OF MFNAV=(RS 6 MILL EQ + RS 4 MILL DEBT)- 2 MILL LIAB AS DEBT = 0.5 16 MILL UNITS IN TRUST

IF VALUE OF EQUITY IS DOUBLED, NAV SHIFTSNAV=(RS 12 MILL EQ + RS 4 MILL DEBT)- 2 MILL LIAB AS DEBT = 0.875 16 MILL UNITS IN TRUST

IF VALUE OF EQUITY IS HALFED THEN THE NEW NAV ISNAV=(RS 3 MILL EQ + RS 4 MILL DEBT)- 2 MILL LIAB AS DEBT = 0.3125 16 MILL UNITS IN TRUST

● IN ABOVE, FUND SHOULD SWITCH FROM AGGRESSIVE TO DEFENSIVE INVEST TO AVOID RAPID EROSION OF NAV

● INVEST IN DEBT INSTRTS MAY BE ONE SOLUTION

Page 25: Mutual funds1

21-25 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

NAV OF A LOAD FUND (20 LACS UNITS ISSUED)IF MF IS A 4% FRONT LOAD FUNDTHEN NAV=NAV(OF NO-LOAD FUND) PER UNIT/1-% OF LOAD= RS 20= RS 20 = RS 20 = RS 20.80 AS CALLED OFFERING 1-4% 1-4/100 0.96HERE ● OFFER PRICE (SALE PRICE) WILL BE 20.80 PER UNIT

● BID PRICE (REPURCHASE PRICE) WILL BE RS 20.00 PER UNIT

● DIFFRENCE BETWEEN OFFER & BID PRICE IS 4% i.e. 80 PAISE IS CALLED “SPREAD” PAID TO FUND

● THERE IS A TWO WAY QUOTE PROVIDED BY IN OPEN FUND

Page 26: Mutual funds1

21-26 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYKEY FINANCIALS

● PVT SECTOR MF LAUNCHED A GROWTH SCHEME WITH AN INITIAL TARGET OF Rs 100 CR. DEPLOYMENT OF FUNDS IS TO CONFIRM THE FOLLOWING COMPOSITION

● EQUITY 70%, DEBT 25% MONEY MARKET 5%● INITIAL EXPENSES 4%● DEBT COMPONENT INVESTED EQUALLY IN AAA & AA

RATED INSTRUMENTS AT 18% & 20% RESPECTIVELY● EQUITY PORTION INVESTED IN SENSEX SCRIPS● AV. YIELD ON MONEY MARKET COMPONENT WAS 8%● SENSEX WAS AT 3800 & AT TIME OF INVEST IS AT 2900

AFTER ONE YEAR● DEBT & MONEY MKT INSTRTS VALUED AT COST● RECURRING EXP MET OUT OF INCOME EARNED ON DEBT

& MONEY MKT INSTRTS (assume 3% on size of fund)● COMPUTE NAV & SALE PRICE IF FRONT LOAD FACTOR IS 5%

Page 27: Mutual funds1

21-27 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRY

● PASSING THROUGH CRITICAL PHASE● “LIVING DEAD” IN STOCK MARKETS● LOST INVESTOR’S CONFIDENCE● UTTER FAILURE IN INDIA

Page 28: Mutual funds1

21-28 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND INDUSTRYMUTUAL FUND INDUSTRYFEW EVIDENCES

● SHRIRAM ASSET MGT CO FINED (JUN 96)

● MORGAN STANLEY FINED (2/6/97)– RESORTING TO SHORT SALES– PRICE RIGGING IN BHEL SCRIPS– RENDERING PORTFOLIO MGT SERV TO GROUPS

● CANSTAR UNABLE TO PURCHASE AT PROMISED NAV

● LIC MF HAD TO PURCHASE AT PROMISED NAV & BOOK THE LOSS TO AMC

Page 29: Mutual funds1

21-29 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND MONITORMUTUAL FUND MONITOR

Particulars Growth Income Balanced Total

No. of Schemes 98 28 32 158

Schemes giving -ve returnson annualised basis

50 01 02 53

Schemes giving singledigit annualised returns

31 10 12 53

Schemes giving doubledigit annualised returns

17 17 18 52

Source: Business Today

Page 30: Mutual funds1

21-30 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND MONITORMUTUAL FUND MONITOR

INSTITUTIONS 1994-95 1995-96 1998-99

UTI 8120 2470 860

Private Sector 1216 375 115

Public Sector 949 327 156

TOTAL 10,285 3,172 1,131

Source: Business Today

Page 31: Mutual funds1

21-31 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPEARATIONMUTUAL FUND OPEARATION

PRODUCTDESIGN

PRODUCTMARKETING

FUNDMANAGEMENT

OUTSOURCING

INVESTOR’SSERVICE

THE CHAIN OFOPERATION

FAILED IN ALL CHAINS OF OPERATIONS

Page 32: Mutual funds1

21-32 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATION

PRODUCT DESGIN

•INNOVATION

•SUPERIOR DESIGN

•ADAPATABILITY

Page 33: Mutual funds1

21-33 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONPRODUCT DESIGN

● DID LITTLE TO INNOVATE WITH INNOVATION● 70% SCHEMES CLOSE END WITH POOR RETURNS● UTI STILL CONTINUES WITH PLAIN VANILLAS● INNOVATION ONLY IN OPEN END SCHEMEDS● TIME TO DESIGN SECTOR, LOCATION BASED MFs

Page 34: Mutual funds1

21-34 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONPRODUCT DESIGN- PACKAGED POTFOLIO MODEL● KNOW BEFOREHAND Cos WERE INVEST BE MADE ● PORTFOLIO TO CONSIST OF 50 BLUE CHIP Cos

WHICH HAVE CREATED ENORMOUS WEALTH TO HOLDERS & THEIR MKT CAP HAVE INCREASED

● FLEXIBILITY TO TIME INVESTMENTS TO TAKE ADVANTAGE OF PRICE MOVEMENTS

● FUND INITIALLY TO BE OPEN ENDED● AUTOMATICALLY CONVERTED INTO CLOSE

ENDED ONCE THE INVESTMENT CEILING IS ACVD

Page 35: Mutual funds1

21-35 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONPRODUCT MARKETING

•COST

•AGGRESSIVE MARKETING

•UPFRONT COST

Page 36: Mutual funds1

21-36 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONPRODUCT MARKETING

● COST & ETHICS ARE TWO IMPORATNT FACTORS● UPFRONT COST BORNE BY INVESTOR OR AMC● UTI CAN’T AGGRESSIVELY MARKET ITS PRODUCT● MORGAN STANLEY MADE MFs AS IPOs & ALL

NUANCES OF IPOs WERE BROUGHT IN

Page 37: Mutual funds1

21-37 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONFUND MANAGEMENT

•CAPITAL PROTECTION

•MARKET TIMING

•ASSET QUALITY

Page 38: Mutual funds1

21-38 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONFUND MANAGEMENT

● NON-QUALIFIED, UNPROFESSNL FUND MANAGERS● LOOK MFs AS ANOTHER EQUITY PRODUCT● IGNORE ASSET ALLOCATION, PORTFOLIO,

TURNOVER & COST● NO QICK ASSET REALLOCATION ON TIME● DON’T INCLUDE HIGH LIQUID BLUE CHIP STOCKS● NOT BALANCING RISK RETURN EXPECTATION OF

INVESTORS

Page 39: Mutual funds1

21-39 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONFUND MANAGEMENT- SUGGESTED MODEL

● PROTECT CAPITAL FROM EROSION● ALTERNATIVELY GUARANTEE CAPITAL SAFETY● POSSESS EXCELLLENT RESEARCH CAPABILITIES

– TO ENSURE MARKET TIMING– INVESTMENT STRATEGY FORMULATION

● FOLLOW APPROPRIATE ASSET ALLOCATION MODEL SUITING FUND’S OBJECTIVE

● QUICKLY RESTRURE ASSET ALOCATION ON NEED● ENSURE QUALITY OF ASSETS BE IT EQTY OR DEBT● ENSURE ECONOMICAL COST OF OPERATIONS BE

IT MANAGEMENT FEES OR OTHER EXPENSES

Page 40: Mutual funds1

21-40 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONOUTSOURCING

•COST CONTROL

•FLEXIBILITY

•CHOICE

Page 41: Mutual funds1

21-41 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONOUTSOURCING

● NEW CONCEPT THAN TO DO THINGS IN HOUSE● ENDORSED AS A GREAT COST CUTTING MEASURE● CONVERTS FIXED COSTS TO VARIABLE COSTS● ABROAD OUTSOURCING 100% FROM PRODUCT

DESIGN TO INVESTOR SERVICING● YET TO COME IN INDIAN FUND MANAGEMENT● ONE AREA MAY BE DISTRIBUTION NETWORK

Page 42: Mutual funds1

21-42 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONINVESTOR SERVICE

•CUSTOMER FOCUS

•BETTER CONFIDENCE

•EFFICIENT SERVICE

Page 43: Mutual funds1

21-43 Copyright © 2002 by Prof. A.K. .Mishra All rights reserved.

MUTUAL FUND OPERATIONMUTUAL FUND OPERATIONCUSTOMER FOCUS

● SCANT ATTENTION TO INVESTOR’S SERVICING● IGNORING INVESTOR’S EDUCATION● NOT INCLINED TOWARDS TRANSPARENCY● NON DISCLOSURE OF PORTFOLIO● LACK LUSTER SHOW ON RETURNS FRONT● UNIT HOLDERS NOT TREATED AS CUSTOMERS● GOOD SERVICE ATTRACTS MULTIPLE CUSTOMERS● MORALE “TREAT HIM LIKE CUSTOMER & INVEST

IN TECNOLOGY TO REACH HIM FAR & WIDE”● LESSONS TO LEARN FROM Pvt SECTOR MFs