multiple choice questions on historical evolution of OB

8/14/2019 multiple choice questions on historical evolution of OB

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Appendix A The Historical Evolution of Organizational Behavior

MULTIPLE HOIE

Early Practices

1. The roots of organizational behavior can be found in:a. prehistoric times.b. the twelfth century.c. the sixteenth or seventeenth century.d. the eighteenth or nineteenth century.

(d !hallenging p. "#$%

&. 'hich of the following was not important in shaping the boundaries of )*a. +dam ,mithb. -enry ordc. !harles )abbaged. /obert wen

(c Easy p. "#$%

0. The Wealth of Nationswas written by:a. +dam ,mith.b. !harles )abbage.c. /obert wen.d. rederic -erzberg.

(a Easy p. "2$%

$. The Wealth of Nationsincluded an argument in favor of:a. redistribution of capital.b. division of labor.c. education.

d. participative management.(b 3oderate p. "#$%

". 'hich industry did +dam ,mith use for his examples*a. automobileb. steam enginec. pin manufacturingd. airline

(c 3oderate p. "#$%

4. The development of 55555 during the &2thcentury was stimulated by the economic advantages ofwor specialization cited by +dam ,mith.

a. assembly6line production processesb. flexible manufacturingc. mass customizationd. cell manufacturing

(a 3oderate p. "#$%7. !harles )abbage included a list of advantages of division of labor in his On the Economy of

Machinery and Manufactures. This list included all of the following except:

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a. it reduces the time needed for learning a 8ob.b. it increases worer satisfaction.c. it allows for the attainment of high sill levels.d. it reduces the waste of material during the learning stage.

(b 3oderate p. "#$%

9. 55555 expanded on the virtues of division of labor articulated by +dam ,mith.a. /obert wenb. Elton 3ayoc. !harles )abbaged. rederic Taylor

(c Easy p. "#$%

#. 55555 was a 'elsh entrepreneur who bought his first factory in 179# at the age of eighteen.a. +dam ,mithb. !harles )abbagec. /obert wend. rederic Taylor

(c 3oderate p. "#"%

12. 5555 chided factory owners for treating their e;uipment better than their employees.a. +dam ,mithb. !harles )abbagec. /obert wend. rederic Taylor

(c 3oderate p. "#"%

11. /obert wen argued for:a. regulated hours of wor.b. public education.c. business involvement in community pro8ects.

d. all of the above(d !hallenging p. "#"%

The !lassical Era

1&. The classical era covered the period from about 55555to 55555.a. 1922 19"2b. 1#22 mid 1#02sc. 1#$2 1#7"d. 1#"2 present

(b !hallenging p. "#"%

10. +ll of the following were writers during the


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d. +dam ,mith.(d 3oderate p. "#"%

1$. Today >P, drivers are following principles laid down by:a. +dam ,mith.b. rederic Taylor.

c. /obert wen.d. !harles )abbage.

(b 3oderate p. "#"%

1". rederic Taylor was a(n% 55555 at 3idvale and )ethlehem ,teel !ompanies.a. accountantb. shift supervisorc. mechanical engineerd. first6line supervisor

(c !hallenging p. "#"%

14. 'hich of the following was not included in Taylor?s four principles of management*a. @evelop a science for each element of an individual?s wor.b. ,cientifically select and then train teach and develop the worer.c. Aay down the law to worers to mae sure that all wor is done as you instruct.d. @ivide wor and responsibility almost e;ually between management and worers.

(c 3oderate pp. "#"6"#4%

17. 'ho wrote The Principles of ,cientific 3anagement*a. +dam ,mithb. rederic Taylorc. /obert wend. !harles )abbage

(b 3oderate p. "#"%

19. The early acceptance of 55555 techni;ues by >.,. manufacturing companies gave them acomparative advantage over foreign firms.a. division of laborb. administrative theoryc. scientific managementd. coordinating

(c !hallenging p. "#7%

1#. ayol proposed that managers perform all of the following except:a. planning.b. organizing.c. coordinating.d. motivating.

(d 3oderate p. "#7%

&2. 55555 stated 1$ principles of management.a. 3ax 'eberb. -enri ayolc. 3ary Parer ollett

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d. +dam ,mith(b 3oderate p. "#7%

&1. 'hich of the following is not true about the wor of 3ax 'eber*a. -e looed at management and organizational behavior from a structural perspective.b. -e viewed the ideal organization as a bureaucracy.

c. -e did not believe in division of wor.d. -e viewed esprit de corps as important.

(c 3oderate p. "#9%

&&. 'hich of the following did not forget human beings are the central core of every organization*a. rederic Taylorb. -enri ayolc. 3ax 'eberd. !hester )arnard

(d Easy p. "#9%

&0. 55555 felt that organizations should be based on a group ethic rather than individualism.a. 3ary Parer ollettb. 3ax 'eberc. -enri ayold. rederic Taylor

(a 3oderate p. "#9%

&$. 'hich of the following was not a part of 'eber?s ideal bureaucracy*a. career orientationb. hire relativesc. authority hierarchyd. formal rules and regulations

(b 3oderate p. "#9%

&". 'ho wrote The unctions of the Executive expressing his views of organizations as social systemsthat re;uire human cooperation*a. rederic Taylorb. -enri ayolc. 3ax 'eberd. !hester )arnard

(d 3oderate p. "##%

The )ehavioral Era

&4. 55555 created the field of industrial psychology with the publication of his text Psychology andIndustrial Efficiency.a. 3ax 'eberb. -ugo 3unsterbergc. -enri ayold. rederic Taylor

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(b !hallenging p. "##%

&7. The 55555 was passed in 1#0" and recognized unions as the authorized representatives of worers.a. 'arren !ommissionb. !ivil /ights +ctc. 'agner +ct

d. -awthorne +ct(c 3oderate p. "##%

&9. The 55555 were performed at 'estern Electric !ompany facilities by Elton 3ayo.a. welfare studiesb. !arnegie ,tudiesc. -awthorne ,tudiesd. 8ob core dimensions studies

(c 3oderate p. 422%

. The essence of the human relations movement was the belief that the ey to higher productivity inorganizations was:a. increasing employee satisfaction.b. reducing conflict.c. scientific principles.d. all of the above

(a !hallenging p. 422%

02. 3ayo?s conclusion(s% about the -awthorne studies was (were% that:a. behavior and sentiments were closely related.b. group influences significantly affected individual behavior.c. group standards established individual worer output.d. all of the above

(d !hallenging p. 422%

01. 55555 wrote the boo -ow to 'in riends and Bnfluence People.a. @ouglas 3cCregorb. @ale !arnegiec. -enri ayold. Dac 'elch

(b Easy p. 421%

0&. !arnegie?s essential theme was that the way to success was through:a. winning the cooperation of others.b. maing others feel unappreciated.c. changing people by criticism.d. disregarding first impressions.

(a 3oderate p. 421%

00. 55555 created Theory and Theory F.a. @ouglas 3cCregorb. ). . ,inner

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c. @avid 3c!lellandd. rederic Taylor

(a !hallenging p. 421%

0$. 55555 rests on an essentially negative view of people.a. +dministrative theory

b. )ureaucracyc. Theory d. Theory F

(c 3oderate p. 42&%

0". 'hich of the following is not considered a behavioral science theorist*a. Doseph 3orenob. @avid 3c!lellandc. rederic -erzbergd. rederic Taylor

(d Easy p. 42&%

04. 55555 researched operant conditioning and behavior modification.a. ).. ,innerb. Elton 3ayloc. @avid 3c!lellandd. rederic -erzberg

(a 3oderate p. 42&%

07. 55555 tested the strength of individual achievement motivation.a. ).. ,innerb. Elton 3ayloc. @avid 3c!lellandd. rederic -erzberg

(c 3oderate p. 42&%

09. The importance of the situational aspects of leadership was developed into the contingencymodel by:a. red iedler.b. rederic -erzberg.c. -acman and ldham.d. @avid 3c!lelland.

(a 3oderate p. 42&%

0#. 55555 concluded that people preferred 8obs that offered opportunity for recognition achievementresponsibility and growth.a. ).. ,innerb. Elton 3ayloc. @avid 3c!lellandd. rederic -erzberg

(d 3oderate p. 420%

$2. -acman and ldham developed a theory which uncovered:a. motivators.

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b. hygiene and motivator factors.c. core 8ob dimensions.d. contingency theory.

(c 3oderate p. 420%

) Today: + !ontingency Perspective

$1. Today organizational behavior focuses mostly on the 55555 approach.a. scientific managementb. need theoryc. contingencyd. laboratory experiment

(c 3oderate p. 420%

T!UE"#AL$E

Early Practices

$&. rederic Taylor wrote The Wealth of Nations in which he argued that organizations and societywould benefit from the division of labor.

(alse Easy p. "#$%

$0. @ivision of labor is also called wor specialization.(True Easy p. "#$%

$$. !harles )abbage expanded on the wor of +dam ,mith.(True 3oderate p. "#$%

$". )abbage proposed that the economies from specialization should be as relevant to doing mentalwor as physical labor.

(True 3oderate p. "#$%

$4. /obert wen argued that money was better spent on e;uipment than on improving labor.(alse 3oderate p. "#"%

$7. /obert wen was one of the first industrialists to recognize how the growing factory system wasdemeaning to worers.

(True 3oderate p. "#"%

$9. /obert wen argued for child labor laws over 1"2 years ago.(True !hallenging p. "#"%

The !lassical Era

$#. The classical period of organizational behavior covered the period 19"2 to 1#22.(alse 3oderate p. "#"%

"2. The classical contributors included Taylor ayol and ,mith.(alse 3oderate p. "#"%

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"1. >P, drivers today are using principles laid down by Taylor.(True Easy p. "#"%

"&. Taylor sought to create a mental revolution among both the worers and management by definingclear guidelines for improving production efficiency.

(True 3oderate p. "#"%

"0. Taylor observed that management and worers viewed themselves as a team and wanted to wortogether for the good of their company.

(alse 3oderate p. "#"%

"$. Taylor?s principles of management included the idea that management and worers shouldcooperate with one another.

(True 3oderate p. "#4%

"". Taylor wrote The 'ealth of Gations.(alse Easy p. "#7%

"4. Taylor achieved consistent improvements in productivity in the range of &22 percent or more.(True !hallenging p. "#7%

"7. Taylor was able to define the one best way for each 8ob.(True !hallenging p. "#7%

"9. Taylor favored wage incentive plans to motivate worers.(True 3oderate p. "#7%

"#. ayol argued that management was an activity common to all human undertaings.(True 3oderate p. "#7%

42. ayol stated 1$ principles of management.(True 3oderate p. "#7%

41. 'eber was a pioneer in scientific management.(alse 3oderate p. "#9%

4&. 'eber described an ideal type of organization that he called a bureaucracy.(True Easy p. "#9%

40. 3ary Parer ollett and !hester )arnard were pioneers in studying the social aspects oforganizations.

(True 3oderate p. "#9%

4$. 'eber?s ideal bureaucracy advocated impersonality.(True 3oderate p. "#9%

4". 3ary Parer ollett thought that organizations should be based on a group ethic rather thanindividualism.

(True !hallenging p. "#9%

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44. !hester )arnard viewed organizations as made up of people who have interacting socialrelationships.

(True 3oderate pp. "#96"##%

47. The

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