MULTIPLE AWARD SCHEDULE – MAS

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1902 Campus Commons Drive, Suite 600, Reston, VA 20191 www.synergybis.com (571) 375-7723 phone i GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov. MULTIPLE AWARD SCHEDULE – MAS 54151S – Information Technology Professional Services 54151HEAL – Health Information Technology OLM – Order Level Materials Federal Supply Group: Information Technology & Miscellaneous FSC/PSC Codes: D399, 0000 For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov Synergy Business Innovations & Solutions Inc. 1902 Campus Commons Drive, Suite 600, Reston, VA 20191 Phone (571)-375-7723 Fax (703) 567-4350 Email: [email protected] Contract Administrator: Sam Sarkar www.synergybis.com Contract Number: GS-35F-0495Y Period Covered by Contract: July 10, 2012 through July 9, 2022 Business Size: Small Business Pricelist Effective: PO-0035 dated 9/3/2020 Prices shown herein are net (discount deducted)

Transcript of MULTIPLE AWARD SCHEDULE – MAS

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1902 Campus Commons Drive, Suite 600, Reston, VA 20191 www.synergybis.com(571) 375-7723 phone i

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET

address GSA Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE – MAS 54151S – Information Technology Professional Services

54151HEAL – Health Information Technology OLM – Order Level Materials

Federal Supply Group: Information Technology & Miscellaneous FSC/PSC Codes: D399, 0000

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov

Synergy Business Innovations & Solutions Inc.

1902 Campus Commons Drive, Suite 600, Reston, VA 20191 Phone (571)-375-7723

Fax (703) 567-4350 Email: [email protected]

Contract Administrator: Sam Sarkar www.synergybis.com

Contract Number: GS-35F-0495Y

Period Covered by Contract: July 10, 2012 through July 9, 2022

Business Size: Small Business

Pricelist Effective: PO-0035 dated 9/3/2020

Prices shown herein are net (discount deducted)

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CUSTOMER INFORMATION1a. Table Of Awarded Special Item Number(s) With Appropriate Cross-Reference To Item Descriptions And Awarded Price(s).

SIN Description Description Page Awarded Price Page

54151S/STLOC/RC Information Technology

Professional Services3 – 10 11

54151HEAL/STLOC/RC Health Information

Technology Services12 – 16 17

OLM/STLOC/RC Order-Level Materials (OLM) Defined at Order

LevelDefined at Order Level

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: N/A

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item: See pages 3-11 and 13-18

2. Maximum Order:

SIN Maximum Order

54151S/STLOC/RC $500,000

54151HEAL/STLOC/RC $500,000

OLM/STLOC/RC $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (Delivery Area): Domestic

5. Point(s) Of Production: US

6. Discount From List Prices Or Statement Of Net Price: Prices Shown Herein are Net (discount deducted).

7. Quantity Discounts: None

8. Prompt Payment Terms: 2% Net 15 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9A. Government purchase cards are accepted at or below the micro-purchase threshold.

9B. Government purchase cards are not accepted at or below the micro-purchase threshold.

10. Foreign Items: N/A

11a. Time of Delivery: TBD at Task Order Level

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11b. Expedited Delivery: TBD at Task Order Level

11c. Overnight And 2-Day Delivery: Contact Contractor

11d. Urgent Requirements: Please note the Urgent Requirements clause of this contract and contact Contractor.

12. F.O.B. Points: Destination

13a. Ordering Address: 1902 Campus Commons Drive, Suite 600, Reston, VA 20191

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address: 1902 Campus Commons Drive, Suite 600, Reston, VA 20191

15. Warranty Provision: N/A

16. Export Packing Charges, If Applicable: N/A

17. Terms And Conditions Of Government Purchase Card Acceptance (Any Thresholds Above The Micro-Purchase Level): Government purchase cards are not accepted at or above the micro-purchase threshold.

18. Terms And Conditions Of Rental, Maintenance, And Repair (If Applicable): N/A

19. Terms And Conditions Of Installation (If Applicable): N/A

20. Terms And Conditions Of Repair Parts Indicating Date Of Parts Price Lists And Any Discounts From List Prices (If Applicable): N/A

20a. Terms And Conditions For Any Other Services (If Applicable): N/A

21. List Of Service And Distribution Points (If Applicable): N/A

22. List Of Participating Dealers (If Applicable): N/A

23. Preventive Maintenance (If Applicable): N/A

24a. Special Attributes Such As Environmental Attributes (E.G., Recycled Content, Energy Efficiency, And/Or Reduced Pollutants): N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. – N/A

25. Data Universal Number System (Duns) Number: 826338498

26. Notification Regarding Registration In System For Award Management (Sam) Database: Synergy Business Innovation & Solutions, Inc. is registered in the System for Award Management (SAM) database.

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LABOR DESCRIPTIONS

Special Item No. 132-51 Information Technology Professional Services

Substitutions Methodology:High School + 3 additional years of experience = Bachelors Associates + 2 additional years of experience = Bachelors Bachelors + 2 additional years of experience = Masters

Each certification related to the role is equivalent to one year of the experience or education requirement.

Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Business Analyst II Bachelor's

Degree 4

Supports the definition of scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements. Uses requirements methodologies and tools to gather, analyze, vet, and document organizational and/or individual program or project needs. Provides quality assurance support to requirements and other software development lifecycle documentation.

Consultant Bachelor’s Degree

6

Specializes in certain tools technologies, architectural principles, implementation methodologies or security principles. Under general guidance works with customers and end user groups to evaluate technical problems and applying advanced principles, theories and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of advanced Information Technology systems. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Provides in-depth knowledge and insight, technical experience and/or subject-matter expertise to help solve complex problems or in support of complex information systems development/support efforts. Performs analyses of alternatives and develops recommendations that may have substantial impact on programs and activities.

Consultant III Bachelor's

Degree 10

Incorporates innovative management, operational, and financial techniques that result in increased productivity and sustained organizational growth. Provides solutions to a myriad of business issues and problems. Experience with office suite of computer software applications is preferred.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Consultant IV Bachelor's

Degree 13

Provides technology consulting to external customers and internal project teams. Provides technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. Serves as a trusted advisor to create and maintain effective customer relationships so as to ensure customer satisfaction. Maintains knowledge of leading edge technologies and industry/market domain knowledge. Actively contributes to client solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shapes technical direction and technical strategies within the organization and for external customers.

Data Architect III Master's Degree .

7

Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs and builds dimensional databases. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analysis. Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

Database Specialist III Bachelor’s Degree

5

Under direction, performs analyses, development and evaluation of databases, which includes relational modeling, schema and object design, creating database architecture, metadata management, repository creation and configuration management. Uses data mapping, data mining and data transformational analysis tools to design, develop and maintain databases. Reviews data loaded into the data bases/warehouses for accuracy. Prepares system requirements, data analysis and design throughout the database implementation. Administers and troubleshoots relational databases. Oversees daily database function to include backup and recovery as well as disaster planning. Designs code and provides development support as needed.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Information Assurance Engineer III

Bachelor's Degree

7

Performs duties such as architecture design, system/network analysis, security analysis, and security assessment of hardware and software. Knowledgeable in firewall implementation/configuration, physical security analysis of facilities, security assessment/risk analysis, security design of local area networks and wide area networks, security analysis of network operating systems and applications. Determines enterprise information assurance and security standards; develops and implements information assurance/security standards and procedures; coordinates, develops, and evaluates security programs for an organization; recommends information assurance/security solutions to support customers' requirements; establishes and satisfies information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands; supports customers at the highest levels in the development and implementation of doctrine and policies; analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

Integrated Master Schedule II

Bachelor’s degree

4

Provides Integrated Master Schedule (IMS) /Integrated Master Plan (IMP) support to the program. Develops, integrates and maintens multiple government and contractor schedules into program top-level Integrated Master Plan (IMP) and associated Integrated Master Schedule (IMS) as day-to-day execution tools used by government to periodically assess progress in meeting program requirements. Developst solutions for mitigating schedule risk and achieving program goals and objectives. Reports on program and project progress IAW the IMP at program. Reviews and resolves critical path, inconsistencies and conflicts. Identifies and recommends scheduling best practices.

Integrated Master Scheduler III

Bachelor's Degree

6

Independently develops and maintains highly complex project schedules, and manage multiple contracts and subcontracts. Uses Microsoft Project, Spreadsheets and complex project management tools and systems to track deliverables, tasks, and management information. Generates dashboard type and detailed reports for senior project leadership teams. Tracks and validates multiple project level task and schedule details, establishes and maintains master contract files, prepares and monitors status of all deliverables. Updates task reports with funding information and prepares projections for all active contract task orders.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

IT Specialist II Bachelor’s degree

6

Applies an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs enterprise wide strategic systems planning, business information planning, business and analysis.

Network Engineer 3 (Top Secret)

Bachelor’s Degree

6

Designs and implements LAN/WAN. Acts as the technology lead for designing the network and security platforms and technical lead supporting network. Provides leadership, direction and vision in the securing, supporting and deploying network and security technologies. Works with project managers, business analysts and contractors on security solutions to address customer's security requirements. Researches and provides information on security related solutions. Performs software evaluations and testing of new and existing security solutions. Installs, configures, and operates networks in highly complex environments with specific protocols and instruct and direct those doing these tasks as well.

Performance Analyst II Bachelor’s Degree

5

Performs analysis and evaluation of Business Processes, Applications Systems and Software. Conducts organizational or process analysis, utilizing statistical, qualitative and quantitative analysis tools and techniques for large scale projects. Identifies sources of problems, makes recommendations for solutions, including designing and implementing appropriate organizational interventions for these IT projects. Responsibilities include coaching, interviewing, workshop facilitation, training, and surveys. Focus is on understanding why and how effectively an organization, program, process or group of people, function in the present manner; how function or performance could be improved.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Principal Enterprise Architect

Bachelor’s Degree

10

Provides leadership in establishing scalable and highly available Enterprise Architecture for enterprise-wide, large scale implementation of information systems. Implements EA principles to deliver measurable results towards reducing cost, improving performance and mitigating security risks. Utilizes expertise and knowledge of multiple technical disciplines, unique applications, and business management practices to develop technical and/or business solutions to client problems. Designs, plans and executes complex engineering activities. Functions as the technical lead for multiple projects. Establishes and recommends policies and procedures related to design, architecture, quality improvement and deployment of projects. Works as the trusted advisor to the customer and helps the customer in planning and development of a scalable and secured architecture. Interacts with management on matters concerning several functional areas, divisions, and/or customers. Provides daily supervision and direction to staff.

Process Analyst III Bachelor’s

Degree 5

Performs analysis of existing functional processes to map “as-is” process model. Performs business process re-engineering and develops “to-be” business process. Evaluates business processes for efficiency, effectiveness, and improvement. Documents analysis of business processes and recommends improvements. Performs business process re-engineering, facilitation and methodology development. Identifies best practices, change management, business process management techniques, organizational development and data modeling.

Program Manager – Technology

Master’s Degree

12

Directs multiple advanced technology design, development, integration, testing, training, deployment, and operation and/or maintenance efforts. Leads programs that involve the successful management of teams composed of highly specialized technical professionals who have been involved in analysis, prototyping, design, integration, testing, documenting, converting, extending, and implementing high technology systems. Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of highly technical contract support activities. Demonstrates written and oral communication skills.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Quality Assurance Analyst IIBachelor’s degree

4

Develops, updates, and implements test plans. Writes and maintains test automation as needed. Supports quality assurance standards. Creates testing conditions, testing modifications for development of an application. Interprets user requirements and creates quality test plan. Performs quality assurance testing, automation as needed. Documents testing results and coordinates with developers on test issues. Communicates with multiple levels of personnel. Documents and submits status reports. May act as a resource on project teams.

Senior Program Manager Bachelor's Degree

12

Manages the activities of a group of managers overseeing Information Technology (IT) projects. Directs organizational and business process improvement staff to execute the business plans or IT projects, develops plans and projects, determines IT requirements for business problems, investigates and resolves issues, interfaces with other functional areas and outside personnel as needed, prepares capital and operating requests, and manages staff. Acts as senior resource for a one or more Information Technology (IT) disciplines or IT functions. Organizes and directs work, coordinate efforts with other functions, and direct personnel to achieve objectives. Directly supervises contractor employees in Information Technology projects. Responsible for interviewing, hiring, and training contractor employees. Responsible for staff development, planning, assigning and directing work. Responsible for addressing complaints and resolving problems.

Senior Project Manager Bachelor’s Degree

8

Executes end to end large Information Technology (IT) projects. Manages scope, schedule, cost, risk quality, and resources for an IT project as well as compliance and privacy aspects of a project. Serves as source of all communications to the client and other team members regarding status, issues and show stoppers. Provides leadership in all stages of a project from initiating, planning controlling, executing and closing tasks. Executes a wide range of activities beginning with the initial technical response to a task order through development, test and final delivery of IT capabilities. Formulates partnerships between customer, suppliers, and staff. Anticipates potential project related problems timely, escalates critical issues to the management, and provides mitigating strategy to the team.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Software Developer II Bachelor’s degree

6

Leads team of software engineers developing and maintaining operating systems, applications software, database packages, compilers, assemblers, utility programs and other highly complex system software requirements. Modifies and creates special purpose software and ensure systems efficiency and integrity. Analyzes systems requirements and design specifications. Develops block diagrams and logic flow charts. Translates detailed systems designs into executable software. Tests, debugs, and refines software to produce the required product. Prepares required documentation, including project plans and software program documentation.

Subject Matter Expert II Bachelor's

Degree 7

Provides expert, in-depth knowledge of an Information Technology (IT) functional area that enhances the team's understanding. Provides innovative Information Technology solutions for business problems. Participates in business process modeling, requirements definition, and solution engineering activities for IT projects. Provides input to and make decisions about detailed requirements. Coordinates with contractor management and Government personnel to ensure that the problem has been properly defined and that the solution will satisfy the Government’s requirement.

Subject Matter Expert III Bachelor's

Degree 10

Confers with client executive management using industry expertise to define the client's strategic enterprise information technology business goals, and advises in the reengineering of high level business processes to meet these goals. Analyzes extremely complex client requirements and recommend sophisticated development or acquisition strategies. Assists client in developing strategic plans and concepts. Advises client on the impact of new legislation and emerging technologies that are relevant to their activity.

Systems Engineer Bachelor’s Degree

5

Comprehends customer’s business problem and design a solution to improve performance, reduce cost and eliminate security concerns. Receives assignments in the form of objectives and establishes goals to meet objectives. Designs and develops applications in SOA or client/server environment. Provides technical leadership for the development, maintenance, and support of the enterprise information integration architecture. Provides expertise and guidance on Service Oriented Architecture (SOA) and the development of SOA strategies and roadmaps. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve problems. Performs research, evaluation and/or provides recommendation for new alternative solutions and technologies to enable and improve data integration across the enterprise. Proposes technical solutions for information architecture development, metadata management, master data management, data profiling and quality management, and enterprise data integration.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Systems Engineer II Bachelor's Degree

4

Plans and engineers organization's systems infrastructure. Includes the implementation and design of hardware and software. Monitors the performance of systems. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

System Engineer III (Top Secret)

Bachelor’s Degree

5

Comprehends customer’s business problem and design a solution to improve performance, reduce cost and eliminate security concerns. Receives assignments in the form of objectives and establishes goals to meet objectives. Designs and develops applications in SOA or client/server environment. Provides technical leadership for the development, maintenance, and support of the enterprise information integration architecture. Provides expertise and guidance on Service Oriented Architecture (SOA) and the development of SOA strategies and roadmaps. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve problems. Performs research, evaluation and/or provides recommendation for new alternative solutions and technologies to enable and improve data integration across the enterprise. Proposes technical solutions for information architecture development, metadata management, master data management, data profiling and quality management, and enterprise data integration.

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LABOR RATES

Special Item No. 54151S Information Technology Professional Services

Labor Category Rate

Business Analyst II $106.78

Consultant $170.74

Consultant III $234.99

Consultant IV $252.70

Data Architect III $144.13

Database Specialist III $118.78

Information Assurance Engineer III $132.72

Integrated Master Schedule II $106.80

Integrated Master Schedule III $128.06

IT Specialist II $124.74

Network Engineer III (Top Secret) $95.82

Performance Analyst II $128.81

Principal Enterprise Architect $163.48

Process Analyst III $118.11

Program Manager - Technology $181.45

Quality Assurance Analyst II $106.82

Software Developer II $139.41

Sr. Program Manager $202.26

Sr. Project Manager $181.50

Systems Engineer $158.45

Subject Matter Expert II $128.54

Subject Matter Expert III $142.80

System Engineer III (Top Secret) $139.74

Systems Engineer II $107.48

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Special Item No. 54151HEAL Health Information Technology Services

Substitutions Methodology: High School + 3 additional years of experience = Bachelors Associates + 2 additional years of experience = Bachelors Bachelors + 2 additional years of experience = Masters

Each certification related to the role is equivalent to one year of the experience or education requirement.

Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Healthcare Functional Analyst, Mid

BA/BS 4

The Mid-Level Healthcare Functional Analyst acts as a liaison between IT and business functions to help build solutions. Maps business needs and processes. Performs the analysis of Health IT business and information environment, activities, and events. Finds trends, errors, and reviews data. Has report writing skills.

Healthcare Systems Analyst, Mid

BA/BS 5

The Mid-Level Healthcare Systems Analyst applies an enterprise-wide set of disciplines for the planning, analysis, design and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.

Healthcare Systems Analyst, Senior

MA/MS 8

The Senior Healthcare Systems Analyst applies an enterprise-wide set of disciplines for the planning, analysis, design, and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise. Develops analytical and computational techniques and methodology for problem solutions. Performs enterprise wide strategic systems planning, business information planning, business, and analysis.

Project Manager, Mid BA/BS 10

The Mid-Level Project Manager has responsibility for all aspects of project performance and provides overall direction to project-level activities and personnel for both provider and payer healthcare environments. Oversees the technology development and/or application, marketing, and resource allocation within the project in a research, clinical, or office setting. Maintains technical and financial reports to monitor progress. Provides technical and functional direction to the project staff and serves as a technical resource in the disciplines/technologies required for project performance.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Program Manager, Mid BA/BS 10

The Mid-Level Program Manager has demonstrated experience and ability to direct multiple Health IT systems development life cycle (SDLC) efforts such as: design, development, integration, testing, training, deployment, operation, and/or maintenance of electronic health records (EHR), clinical systems, organizational infrastructure for research, clinical, or office environments. Capable of leading programs consisting of 5-7 applications. The program level tasks will involve successful management of data processing and other information management professionals supporting analysis, design, integration, testing, documenting, converting, extending, and implementing automated information systems. Supports the day to day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Demonstrates written and oral communication skills.

Program Manager, Senior MA/MS 13

The Senior Program Manager has demonstrated experience and ability to direct multiple Health IT systems development life cycle (SDLC) efforts such as: design, development, integration, testing, training, deployment, operation, and/or maintenance of electronic health records (EHR), clinical systems, organizational infrastructure for research, clinical, or office environments. Capable of leading programs consisting of 7 or more applications. The program level tasks will involve successful management of project managers, data processing and other information management professionals supporting analysis, design, integration, testing, documenting, converting, extending, and implementing automated information systems. Supports the day to day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Demonstrates written and oral communication skills.

Healthcare Systems Engineer, Mid

BA/BS 6

The Mid-Level Healthcare Systems Engineer is responsible for the planning and engineering of an organization's systems infrastructure. Includes the implementation and design of hardware and software. Continuously assesses the performance of appropriate software systems to identify and correct issues which impact operation efficiency and work quality. Ensures continuing responsiveness of applicable system software user requirements. Reviews performance indicators. Designs, codes, installs, and maintains appropriate systems software programs. Will support the training of users.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Healthcare Systems Engineer, Senior

MA/MS 10

The Senior Healthcare Systems Engineer works independently and with management to review end results. Continually assess the performance of appropriate software systems to identify and correct problems which impact operation efficiency and system performance. Maintains active liaison with user community to ensure continuing responsiveness of applicable system software user requirements. Analyzes performance indicators such as system's response time and number of programs being processed to ensure operational efficiency. Identifies, evaluates, tailors, and directs the implementation of vendor-supplied software packages. Ensures maintenance of adequate software systems documentation, and recommends to management of purchase or lease of system software packages and related hardware towards technology refresh events. Trains users in applications programming and other user personnel in the use of systems software and related hardware. May perform other duties as assigned.

Healthcare Software Engineer, Mid

BA/BS 5

The Mid-Level Healthcare Software Engineer analyzes, designs, and builds complex software systems to improve the operational efficiency of healthcare software or provide new products and services to the Healthcare Community. Works with Microsoft .Net Framework, C#, JavaScript, HTML/HTML5, REST API, and/or other tools and frameworks. Develops large, complex software applications and has the ability to convey installation and operating procedures to others. Tests, debugs, and refines software to produce the required product.

Healthcare Software Engineer, Senior

MA/MS 10

The Senior Healthcare Software Engineer analyzes, designs, and builds complex software systems to improve the operational efficiency of healthcare software or provide new products and services to the Healthcare Community. Works with Microsoft .Net Framework, C#, JavaScript, HTML/HTML5, REST API, and/or other tools and frameworks. Develops large, complex software applications and has the ability to convey installation and operating procedures to others. Tests, debugs, and refines software to produce the required product. Develops block diagrams and logical flow charts. Translates detailed systems designs into executable software.

Healthcare Application Developer, Junior

BA/BS 4

The Junior Healthcare Application Developer analyzes end user needs and develops overall concept and design objectives. The Junior Healthcare Application Developer creates software in a variety of programs and for a variety of IT software applications. Debugs and corrects errors in computer programs to support mission critical systems.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Healthcare Application Developer, Mid

BA/BS 6

The Mid-Level Healthcare Application Developer creates logical and functional software code in a variety of languages. Understands and articulates the benefits and risks associated with different coding languages in different functional environments. Reacts to problems and correcting the program as necessary to support mission critical systems.

Healthcare Application Developer, Senior

MA/MS 9

The Senior Healthcare Application Developer creates software development plans and strategies and develops and implements algorithms. Performs database design. Oversees work of developers. Conducts quality control of software development. Conducts proactive risk identification and mitigation of software development process. Devises possible solutions to predicted problems and evaluates various options; works as part of a teams, which may be established purely for a particular project. Writes specific sections of the program, combining all elements of the program design and testing it. Manages tests sample data-sets to check that output from the program works as intended for mission critical systems.

Database Specialist, Mid BA/BS 7

The Mid-Level Database Specialist manages the routine operations and maintenance of databases and ensures their reliable and efficient performance in a healthcare environment.

Healthcare Systems Integration SME,

Junior BA/BS 3

The Junior Healthcare Systems Integration SME provides analysis and implementation of healthcare system integration. Tasks may include integration of diverse healthcare platforms and applications. Supports analysis, preparation, and verification of the configuration and integration of data interfaces, underlying networks, and back end repositories.

Healthcare Systems Integration SME, Mid

BA/BS 6

The Mid-Level Healthcare Systems Integration SME is responsible for analysis, design, and validation of healthcare system integration. Installs , upgrades, integrates, and testes solutions across diverse Operating Systems, application stack, and networks layers. Performs solution design, architecture, security compliance, and scripting.

Healthcare Systems Integration SME, Senior

MA/MS 10

The Senior Healthcare Systems Integration SME experience in healthcare system integration of platforms, applications, and end-to-end systems. Analyzes, prepares, implements, and validates healthcare system integration. Installs, upgrades, integrates, and tests solutions from Operating Systems to Applications. Performs solution design, architecture, verification, and scripting. Performs creative problem solving to continuously evaluate systems to determine and implement integration requirements.

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Labor Category Minimum Education

Minimum Years of

Experience Functional Responsibilities

Integrated Master Scheduler, Senior

MA/MS 6

The Senior Integrated Master Scheduler works in collaboration with multiple project management teams to develop and maintain highly complex project schedules to manage multiple healthcare IT related projects. Works with Microsoft Project, Spreadsheets, and complex project management tools and systems to track deliverables, tasks, and management information. Generates dashboard type and detailed reports for senior project leadership teams. Tracks and validates multiple project level task and schedule details, establishes and maintains master contract files, and prepares and monitors status of all deliverables. Updates task reports with funding information and prepares projections for healthcare IT related projects.

Healthcare Systems Quality Assurance Engineer, Junior

BA/BS 2

The Junior Healthcare Systems Quality Assurance Engineer performs basic QA tasks, taking corrective action to correct issues and achieve best results. Assures the viability, functionality, and effectiveness of essential tools in a healthcare environment.

Healthcare Systems Quality Assurance

Engineer, Mid BA/BS 4

The Mid-Level Healthcare Systems Quality Assurance Engineer resolves all project or program release problems and takes corrective action, escalating as needed, to resolve and achieve results including improved data, improved care, and other metrics for both provider and payer environments. Assures the viability, functionality, and effectiveness of essential tools in a healthcare environment. Develops, updates, and implements test plans. Creates test standards and quality test plan. Performs quality assurance testing and preforms automation as needed.

Healthcare Systems Security Engineer,

Senior MA/MS 9

The Senior Healthcare Systems Security Engineer will support security architecture, certification and accreditation related activities, including but not limited to policy and design guidance for business systems and networks. Maintains compliance with system security guidelines, policies and mandates. Participates in the Information Assurance assessment activity. Supports, analyzes and assesses appropriate procedural security, network security and connection rules, configuration management and accountability, maintenance, system rules of behavior, personnel and technical security controls, and associated tools for incident response and monitoring operations. Participates in planning, cost analysis, and implementation of all aspects of security. Prepares security briefings and reports as necessary and participates as a subject matter expert in support of security initiatives, conferences, and Information Security Awareness.

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LABOR RATES

Special Item No. 54151HEAL Health Information Technology Services

Labor Category Rate

Healthcare Functional Analyst, Mid $106.78

Healthcare Systems Analyst, Mid $88.78

Healthcare Systems Analyst, Senior $124.74

Project Manager, Mid $151.54

Program Manager, Mid $171.25

Program Manager, Senior $202.26

Healthcare Systems Engineer, Mid $107.48

Healthcare Systems Engineer, Senior $139.74

Healthcare Software Engineer, Mid $96.56

Healthcare Software Engineer, Senior $132.56

Healthcare Application Developer, Junior $91.50

Healthcare Application Developer, Mid $109.56

Healthcare Application Developer, Senior $126.45

Database Specialist, Mid $118.78

Healthcare Systems Integration SME, Junior $131.56

Healthcare Systems Integration SME, Mid $163.48

Healthcare Systems Integration SME, Senior $234.99

Integrated Master Scheduler, Senior $107.55

Healthcare Systems Quality Assurance Engineer, Junior $86.67

Healthcare Systems Quality Assurance Engineer, Mid $106.82

Healthcare Systems Security Engineer, Senior $132.72