Multimedia Queuing System - Circuit Solutions...
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With the advent of queue man- agement system, customers don’t have to wait long in queue at vari- ous customer service areas. The businesses across diverse indus- tries including banks, telecoms, healthcare, airlines, and various government agencies have adapted the electronic queue management system to increase their business efficiency. As the customer enters into any custom- er service area they will be select a service and receive a ticket by means of ticket dispensing unit. These tickets are in sequential order of first come, first served basis and further categorized by the service customer selects and the counter number on which he will be served. The customer will have to wait for their turn in highly organized waiting area. The customer can also choose an option of SMS notification to utilize their wait time for other important activities rather than sitting idle. This makes Electronic Queue Management System reliable, managing the customer flow efficiently. It also reduces the cost of customer rep- resentative as the customer can easily use these machines. The contemporary queuing systems are designed to help manage- ment produce real time data about serving time, waiting time, and arrival rates. Multimedia Queuing System TOUCHSCREEN ANDROID KIOSK WITH PRINTER Size 10 inch Display Area 210(H)X157(V)MM Glass Brand LG/SAMSUNG/AUO/SHARP Resolution 800*600 Brightness 100cd/m*2 Aspect Ratio 16:09 Response Time 30/50 (Typ.)(Tr/Td) ms Contrast 60:1 View Angle 45/45/30/10 (Typ.)(CR≥10) TOUCH Size 10" Function capacitive touch: NEXT / SERVE / RECALL STANDARD SPECIFICATION Mainboard Android 4.2 OS/A20 dual core 1GHZ processor Ram DDR3-1GB Memory Flash 4GB PC I/O Connectors 4 * USB 2.0 , 2*PS/2，1* RJ45, 1 * Line-in 1 * Earphone, 1 * Microphone, 1*VGA Network built-in Realtek RTL8103EL AUDIO built-in HD audio 8(Realtek ALC888) audio system PRINTER Jiabo thermal printer 80mm to dispense customer number OSD Language Chinese, English, Russian, German, French, Arabic Environment Operating Temperature :0°C to 40°C Storage Temperature :-20°C to 60°C Humidity:20%-80% RH at 40°C, System Power Supply Operates on AC 110V~240V,50/60HZ TFT panel grade imported panel with original package Case Cold rolled steel + powder coating
Transcript of Multimedia Queuing System - Circuit Solutions...
With the advent of queue man-
agement system, customers don’t
have to wait long in queue at vari-
ous customer service areas. The
businesses across diverse indus-
tries including banks, telecoms,
healthcare, airlines, and various
government agencies have
adapted the electronic queue
management system to increase
their business efficiency. As the
customer enters into any custom-
er service area they will be select a
service and receive a ticket by
means of ticket dispensing unit.
These tickets are in sequential
order of first come, first served
basis and further categorized by
the service customer selects and
the counter number on which he
will be served.
The customer will have to wait for
their turn in highly organized
waiting area. The customer can
also choose an option of SMS
notification to utilize their wait
time for other important activities
rather than sitting idle. This makes
Electronic Queue Management
System reliable, managing the
customer flow efficiently. It also
reduces the cost of customer rep-
resentative as the customer can
easily use these machines. The
contemporary queuing systems
are designed to help manage-
ment produce real time data
about serving time, waiting time,
and arrival rates.
Multimedia Queuing System
TOUCHSCREEN ANDROID KIOSK WITH PRINTER
Size 10 inch
Display Area 210(H)X157(V)MM
Glass Brand LG/SAMSUNG/AUO/SHARP
Resolution 800*600
Brightness 100cd/m*2
Aspect Ratio 16:09
Response Time 30/50 (Typ.)(Tr/Td) ms
Contrast 60:1
View Angle 45/45/30/10 (Typ.)(CR≥10)
TOUCH
Size 10"
Function capacitive touch: NEXT / SERVE / RECALL
STANDARD SPECIFICATION
Mainboard Android 4.2 OS/A20 dual core 1GHZ processor
Ram DDR3-1GB
Memory Flash 4GB
PC I/O Connectors 4 * USB 2.0 , 2*PS/2，1* RJ45, 1 * Line-in
1 * Earphone, 1 * Microphone, 1*VGA
Network built-in Realtek RTL8103EL
AUDIO built-in HD audio 8(Realtek ALC888) audio system
PRINTER Jiabo thermal printer 80mm
to dispense customer number
OSD Language Chinese, English, Russian, German, French, Arabic
Environment Operating Temperature :0°C to 40°C Storage Temperature :-20°C to 60°C
Humidity:20%-80% RH at 40°C,
System Power Supply
Operates on AC 110V~240V,50/60HZ
TFT panel grade imported panel with original package
Case Cold rolled steel + powder coating
MARKET SCOPE:
BANKING
SCHOOLS
TELECOMMUNICATIONS
GOVERNMENT AGENCIES
MUNICIPALITIES
HOSPITALS
AIRPORT
RETAIL
RESTAURANTS, QUICK-SERVICE AND CASUAL DINING (ORDER-TAKING)
MANUFACTURING
TRANSPORTATION TERMINALS: LAND, SEA, AIR
The ultimate goal of CSI Multimedia Queue Manage-ment System is to provide superior customer service, optimize staff efficiency and productivity, reduce
perceived waiting time, and enhance customer
experience.
Business, Administrative
and Contact Information
CIRCUIT SOLUTIONS INC. Technology Solutions, Products and Services
02 635 5883 | 02 910 3430 to 33
FAX 02 631 0530
14th Floor, Belvedere Tower
No. 15 San Miguel Avenue
Ortigas Center, Pasig City
Philippines
Email: [email protected]
www.circuit-solutions.net
The Multimedia Queuing System is
composed of the following parts:
MAIN KIOSK
COUNTER UNIT
MAIN DISPLAY
CENTRAL SERVIER
