MTL Citrix VDI - User Manual v14vdi.modernterminals.com/download/Citrix...

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CONFIDENTIAL 1 Modern Terminals - Citrix VDI User Manual Document Version: 1.1 28 April, 2015

Transcript of MTL Citrix VDI - User Manual v14vdi.modernterminals.com/download/Citrix...

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Modern Terminals -

Citrix VDI User Manual

Document Version: 1.1

28 April, 2015

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TableofContents

1.  Overview ................................................................................................................................... 3 

1.1  Introduction of Citrix Virtual Desktop Infrastructure (VDI) ..................................... 3 

1.2  Resource Available .......................................................................................................... 3 

2.  Getting start with the Citrix VDI ............................................................................................. 4 

2.1  Login procedure .............................................................................................................. 4 

2.2  Logout procedure ............................................................................................................ 5 

2.3  Add favourite applications to Citrix Portal .................................................................. 6 

2.4  Remove application from the Citrix Portal ................................................................... 8 

2.5  Change Domain Password .............................................................................................. 8 

2.6  Change Domain Password (On Thin-client / Notebook / PC) ................................... 10 

2.7  Self-Data Restore ........................................................................................................... 11 

3.  Setup for PC/Notebook .......................................................................................................... 12 

3.1  Install Citrix Receiver for Window 7 / 8 ..................................................................... 12 

3.2  Install Citrix Receiver for Window XP ....................................................................... 17 

3.3  Install Citrix Receiver for Mac OS .............................................................................. 19 

3.4  Un-install Citrix Receiver Software ............................................................................. 23 

4.  Setup for Mobile Device ........................................................................................................ 27 

4.1  Install Citrix Receiver on Android Device .................................................................. 27 

4.2  Install Citrix Receiver on IOS Device .......................................................................... 32 

 

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1. Overview

1.1 Introduction of Citrix Virtual Desktop Infrastructure (VDI)

Citrix VDI is a solution that delivers Application (XenApp) experience as

an on-demand cloud service. With it, you can access your applications

through a web browser from any location with an internet connection by a

PC, MAC, Android or iOS devices. Everywhere can be your work station.

i. What is going to change

Your individual application will be virtualized and run on a centralized

platform.

Your user profile (files/documents) will be moved to centralized network

storage.

ii. XenApp

XenApp delivers virtual application to user.

1.2 Resource Available

i. All files/documents will be centralized on network storage. Local hard disk

cannot be accessed.

ii. In the network storage, 70GB is reserved for documents and outlook.pst

per user.

iii. Operation System (OS) and software are standardized

iv. USB devices connection

USB Hard disk

USB Flash drive

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2. Getting start with the Citrix VDI

2.1 Login procedure

For Modern Terminals Internal Network (Not WiFi Network)

i. Double click XenApp icon on desktop or start a Web browser and enter

the link http://mtlxen1.modernterminals.com/Citrix/StoreWeb

ii. Click “Log On” to sign on to the computer

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For Modern Terminals WiFi Network or External Network

i. Start a web browser and enter the link

https://xenapp.modernterminals.com

ii. Enter User Name and Password and click “Log On”

2.2 Logout procedure

For Modern Terminals Internal Network (Not WiFi Network)

i. Click User Name at the top bar

ii. Click “Disconnect” to disconnect the Citrix VDI

ii

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For Modern Terminals WiFi Network or External Network

iii. Click User Name at the top bar

iv. Click “Disconnect” to disconnect the Citrix VDI

2.3 Add favourite applications to Citrix Portal

i. Click “+” at the left hand side

i

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ii. Click “All Apps”

iii. Select favourite application (with a green tick)

iv. Favourite applications are added to Citrix Portal

ii

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2.4 Remove application from the Citrix Portal

i. Move the cursor to the application on the Citrix Portal and click the cross

icon

*Follow 2.3 to add the application back to the Citrix Portal again.

2.5 Change Domain Password

For Modern Terminals WiFi Network or External Network

i. Click the login username and then click “Change Password”

i

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ii. Click “Continue”

iii. Follow the instruction to change password

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2.6 Change Domain Password (On Thin-client / Notebook / PC)

i. Press “CTRL+ALT+DEL” with Change a password

Fill the new password

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2.7 Self-Data Restore

i. Right click the folder which store the file

ii. Select “Properties”

iii. Click the tab “Previous Versions”

iv. Select and open the version in “Folder versions”

v. Click “Restore” to confirm will replace the current version of this folder on

the network and cannot be undone.

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3. Setup for PC/Notebook

For the first time using the PC to access Citrix VDI, install the Citrix Receiver to the

PC by following steps below.

Go to the link below to download the receiver installer according to the PC OS.

http://vdi.modernterminals.com/

3.1 Install Citrix Receiver for Window 7 / 8

i. For Windows 7 / 8 users, please install Citrix Receiver 4.3.

===========================================================

a. Browse the above hyperlink to Citrix Receiver 4.3 download page.

http://vdi.modernterminals.com

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b. A prompt for download may appear, click “Save” or Run button.

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c. Citrix Receiver Setup begin, press “Start” button to proceed.

d. Select “I accept the license agreement” option and press “Next” button.

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e. Press “Next” button for next installation.

f. Select “NO,Thanks.” And click “Install”

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g. Wait for installation process complete.

h. Installation is complete and click “Finish”

i. Launch browser and enter the link https://xenapp.modernterminals.com

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3.2 Install Citrix Receiver for Window XP

For Windows XP users, please install Citrix Receiver 3.4.

===========================================================

a. Browse the above hyperlink to Citrix Receiver 3.4.400 download page.

b. Select and click Window XP to install.

c. A prompt for download may appear, click “Run” button.

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d. Click “Install” to install Citrix Receiver on your computer.

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e. A prompt for entering URL appears, press “Enter the URL later”.

a. Launch browser and enter the link https://xenapp.modernterminals.com

3.3 Install Citrix Receiver for Mac OS

For Mac OS users, please install Citrix Receiver 11.9.

===========================================================

a. Browse the above hyperlink to Citrix Receiver 11.9 download page.

b. Select and click Mac OS to install

c. A prompt for download may appear, click “Save File” button.

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d. Select Install “Citrix Receiver Option”.

e. Press Continue button to proceed.

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f. Press “Continue” button to go on Software License Agreement page.

g. Press “Agree” to accept the Software License Agreement.

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h. Press “Install” button to start installation.

i. A prompt for entering password may appear, enter password to begin.

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j. Wait for installation completed, then press close button.

3.4 Un-install Citrix Receiver Software

i. Open Internet Explorer and browsing to http://vdi.modernterminals.com

ii. Select and download Citrix receiver Removal Tools, Click “For all

versions of Windows”

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iii. After downloaded file” ReceiverCleanupUtility.exe”, “Click” and Run

“ReceiverCleanupUtility.exe”

iv. Un-installing the Citrix Receiver

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v. Type “ N” and click “Enter” for next step

vi. Un-install completed and “Exit”

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4. Setup for Mobile Device

4.1 Install Citrix Receiver on Android Device

i. Download “Citrix Receiver” application from Play Store

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ii. Start the Citrix Receiver and click “Add Account”

iii. Key in the link https://xenapp.modernterminals.com and press “Next”

ii

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iv. Enter User Name and Password

v. Enter “mtl_hk001” to Domain fill and click “Add”

vi. Start the MTL-XenApp

v

vi

v

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vii. Enter your Password and click “Connect”

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viii. Click and Select the Xenapp Link

ix. Your XenApp is ready now

viii

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4.2 Install Citrix Receiver on IOS Device

i. Download “Citrix Receiver” application from App Store

ii. Start the Citrix Receiver

iii. Select “Add Account”

iii

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iv. Key in the link below and click “Next”

https://xenapp.modernterminals.com

v. Enter User Name and Password

vi. Enter “mtl_hk001” to Domain fill and click “Log On”

iii

vi

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vii. Your XenApp is ready now