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Maine Turnpike Authority Annual Report 2006
Dean Abramson
Table of Contents
Maine Turnpike Authority .......................................................................................2
Maintenance and Capital Improvements ...........................................................4
Traffic Demand and Safety .....................................................................................8
Traffic and Revenues...............................................................................................13
Toll Revenue and Transaction Comparison.....................................................15
Financial Statements with Independent Auditors’ Report ........................17
Maine Turnpike Authority Executive Staff & Consultants........................27
THE MAINE TURNPIKE AUTHORITY
1A DRIVING FORCE
Dear Traveler,
Since it was first built 59 years ago, the Maine Turnpike has been a drivingforce in Maine. It was created as the region’s first superhighway, an alterna-tive to local streets and state roads that were becoming choked with traffic.When the Interstate Highway system was created nine years later, the MaineTurnpike became an important link in a national network of highways thatmoves people and products throughout the region and beyond.
Today, the Maine Turnpike remains a critical force in the region’s economy.Our job as caretakers of this valuable public asset is to ensure that it contin-ues to serve the people of Maine well. In 2006, the Maine TurnpikeAuthority tackled several major programs and initiatives that promote thatmission of safety, efficiency and convenience. From a comprehensive programto pave the highway and rehabilitate its aging bridges to initiating the publicprocess that will guide the widening of a nine-mile section of the highway inGreater Portland, the Authority has continued to maintain the highway tothe highest standards and to serve the people and communities of Maine.
Critical to our mission are the people of the Maine Turnpike – toll operators,maintenance personnel, engineers, planners, customer service representativesand IT specialists – those whose innovation, hard work and dedication keepthe highway running smoothly day after day. They are a true driving force inMaine.
The Maine Turnpike Authority would like to thank our customers, GovernorBaldacci, the Maine Legislature, our board, employees, contractors and con-sultants for their role in making 2006 a successful and productive year.
Sincerely,
Gerard P. Conley, Sr.Chairman
Gerard P. Conley, Sr. Paul E. Violette
Paul E. VioletteExecutive Director
Kurt Brown
THE MAINE TURNPIKE AUTHORITY was established by theMaine Legislature as an independent state agency in 1941and charged with the task of creating a user fee highwaythat, in the six decades since that time, has become a drivingforce in Maine’s economy.
Originally, the Authority was to create a highway from“some point at or near Kittery to some point at or near FortKent.” The initial 45-mile length of the Maine Turnpikefrom Kittery to Portland was completed in 1947. It was thefirst “superhighway” in New England and only the secondmodern toll highway built in the United States. A 64-mileextension between Portland and Augusta, including a three-mile spur in Falmouth, was completed in 1955.
At the conclusion of 2006, the 109-mile Maine Turnpike
included 65 miles of divided four-lane and 44 miles of divid-ed six-lane highway, 133 bridges and 17 interchanges, 19 tollplazas, nine maintenance facilities, six service plazas, anadministrative building, an ETC customer service center anda state police headquarters. The Maine Turnpike continuesto serve as Maine’s economic lifeline, handling more than209,000 vehicle transactions daily and a total of more than76 million vehicle transactions in 2006.
A seven-person board, appointed by Maine’s governorand confirmed by the Maine Senate, governs the MaineTurnpike Authority. This board oversees maintenance, con-struction, operation and management of Maine’s most trav-eled highway. In 2006, the following seven individuals servedon the Maine Turnpike Authority.
The Maine Turnpike Authority
Gerard P. Conley, Sr.ChairmanRetired, Chairman, MaineUnemployment CompensationCommissionFormer President, Maine SenateResidence: Portland, CumberlandCounty
Lucien B. GosselinVice ChairmanPresident, Lewiston/Auburn Economic Growth CouncilResidence: Lewiston, AndroscogginCounty
Samuel M. ZaitlinMemberBusiness Consultant; Founder & CEO,Crystal Pacific SeafoodsResidence: Biddeford, York County
Harland C. GoodwinMemberGeneral Manager, Spring HillRestaurant and Banquet FacilityResidence: South Berwick, York County
Douglas A. VolkMemberPresident, Volk PackagingCorporationResidence: Portland,Cumberland County
Gregory G. NadeauMember Ex-OfficioDeputy Commissioner, MaineDepartment of TransportationResidence: Lewiston,Androscoggin County
Earl L. Adams MemberRetired, AdjutantGeneral/Commissioner of the MaineDepartment of Defense, Veterans and Emergency ManagementResidence: East Pittston, KennebecCounty
2 THE MAINE TURNPIKE AUTHORITY
3A DRIVING FORCE
The people of the Maine
Turnpike – tolloperators,
maintenance personnel, engineers, planners,
customer servicerepresentatives
and IT specialists– they are a truedriving force in
Maine.
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Maine Turnpike
Authority maintenance
workers have a broad
skill range, from snow
plowing and traffic
control to bridge repair.
THE MAINE TURNPIKE AUTHORITY
Maintenance and capital improvements in 2006 included anambitious schedule of construction andmaintenance designed to keep theMaine Turnpike operating efficientlyfor the more than 88 million peoplewho travel the Turnpike each year. TheMaine Turnpike Authority follows atightly scripted business and financialplan that looks 20 years into the futureto prepare for traffic growth and toemploy the latest technology to achieveoperational efficiencies and ensure driver safety.
Bridge rehabilitation and reconstruction continues to be amajor responsibility of the annual capital plan. During 2006, the Turnpikeundertook a $7.1 million investment inthe reconstruction of three bridges: theWestbrook Street bridge in Portland andthe I-295 bridge and CobbosseeconteeStream bridge in West Gardiner. Eachbridge presented challenges for MaineTurnpike engineers and constructioncrews. Rehabilitation of the WestbrookStreet bridge, one of 13 bridges in thegreater Portland area originally builtduring the early 1950s, demanded anaggressive construction schedule due tothe high level of urban traffic. Turnpikeengineers determined that the best solution was to close the bridge to traffic
Investment & Growth
The Turnpike Authority
has combined guardrail
upgrade and paving
projects to increase
efficiency and reduce
traffic disruption.
4
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5A DRIVING FORCE
in order to speed construction. The strategy was successful, and CPMConstructors of Freeport, Maine, completed the project two weeks aheadof schedule, allowing for the earlyreopening of the bridge to local trafficin October 2006.
Closure was not an option for therehabilitation of the bridge that carriessouthbound traffic from the MaineTurnpike to I-295 in West Gardiner.The structure is a critical one, becauseit connects two major sections ofMaine’s Interstate system. Any significant construction blockage wouldhave shut down direct access to I-295from the north and resulted in seriousdelays, particularly during busy summer weekends when hundreds ofthousands of tourists travel on Maine’shighways. The project, by TechnicalConstruction Inc. of Auburn, Maine,
was completed in mid-November 2006.A third bridge rehabilitation project
– the Cobbosseecontee Stream crossingin West Gardiner – began in spring 2006.As part of the project, contractor CPMConstructors employed a special scubaconstruction unit to rebuild three con-crete piers that extend 10-15 feetunderwater. Turnpike engineers anticipate construction on this bridgewill be complete in summer 2007.
Pavement rehabilitation is anotherkey program in the Maine TurnpikeAuthority’s 20-year capital plan. In2006, the Turnpike completed a six-mile, $4.4 million paving and guardrailrehabilitation project in Lewiston. Aspart of the Maine Turnpike’s ongoingpavement rehabilitation, all four north-
bound and southbound lanes from Mile75 to Mile 81 were milled and pavedand the guardrail was upgraded to modern safety standards. During thepast five years, the Maine TurnpikeAuthority has rehabilitated and repaved138 lane miles – 26 percent of the 523lane miles that make up the Turnpike.That is an investment that has increasedthe lifespan of the highway, as well asimproved safety and provided asmoother ride for our customers.
Construction of the Gray bypasswas completed in November 2006. The project, the product of 10 years ofjoint planning and design by the MaineTurnpike Authority and the MaineDepartment of Transportation(MaineDOT), already is bringing trafficrelief to local roads that have sufferedfor decades from stifling traffic. Thebypass is a 1.5-mile connector that provides a safer and more direct routelinking the Maine Turnpike with themountains, lakes and businesses ofWestern Maine. Municipal leaders inGray celebrated the opening of thebypass, saying it will help them torecapture and revitalize the downtownbusiness area that had become over-whelmed by traffic congestion. Thebypass is expected to reduce through-traffic in Gray by 40 percent or 10,350
Becky Meader Highway Maintenance III29 years
Year Location Town
2002 Mile 102-109 West Gardiner/Augusta (travel lanes)
2003 Mile 23-25 Kennebunk
Mile 56-59 Cumberland (northbound lanes)
Mile 68-75 Auburn
2004 Mile 102-109 West Gardiner/Augusta (passing lanes)
Mile 25-27 Kennebunk
Mile 98-102 Litchfield
2005 Mile 59-64 Gray (northbound lanes)
Mile 85-89 Sabattus
2006 Mile 75-81 Lewiston
Pavement Rehabilitation
Kim FlewellingSystems Analystfour years
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Specially trained scuba diving construction workerswere required to perform rehabilitation of theCobbosseecontee Stream bridge in West Gardiner.
6 THE MAINE TURNPIKE AUTHORITY
vehicles per day. The new bypass willsignificantly reduce the number of largetrucks traveling through downtownGray. The Authority shared the cost of construction with MaineDOT, contributing $1.4 million to the $7.4million project.
Modern service plazas representedanother major capital improvementbegun by the Maine Turnpike Authorityin 2006. The Authority launched athree-year, $24 million service plazaimprovement program in mid-May2006, when contractors broke groundon two new facilities on the north andsouthbound sides of the highway inKennebunk. In late October, contractors
Conrad WelzelGovernmental Affairsand Planning Manager15 years
George Bergeron Toll Collector 13 years
Dan
iel P
arad
ee
Governor John Baldacci joins transportation andcommunity leaders for a damp, but festive, ribboncutting at the opening of the new Gray bypass.
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In a 2006 statewide
customer satisfaction
survey, more than 87
percent of Maine
citizens polled rated
the service provided
by Maine Turnpike toll
collectors as “good”
or “excellent.”
7A DRIVING FORCE
began work on new facilities north-bound in Gray and southbound inCumberland. The Kennebunk serviceplazas originally were built in 1948,while the service plazas in Gray,Cumberland, Lewiston and Litchfieldwere built in 1954. The last system-wide renovation occurred in 1985 —when the number of vehicles travelingthe Turnpike during the peak summermonths of June, July and Augusttotaled 7.7 million. Last year, morethan 18.3 million vehicles traveled thehighway over the same three-monthperiod. The new service areas will fea-ture improved auto and truck parking,updated fuel stations, a modern foodcourt and other services to enhancecustomer experience and convenience.It is estimated the renovated facilitieswill generate an average of $7 millionper year in rental revenues forTurnpike road and bridge improve-ments over the next 30 years. TheKennebunk service plazas are due toopen by Memorial Day 2007; doors willopen on the new Gray and Cumberlandplazas in mid-June. Plans are underwayto replace the aging service plazas inLewiston and Litchfield with a singlefull-service plaza in West Gardiner, justsouth of where I-295 and I-95 merge,providing convenient access tomotorists on both highways.
Forecasting tourism and traffictrends is at the heart of a researchproject at the University of MaineSystem Center for Tourism Researchand Outreach (CENTRO). In 2006, theMaine Turnpike Authority teamed upwith CENTRO to provide data that willenable researchers to generate forecastsof tourism activity for major holidayweekends through the year, as well asquarterly and annual forecasts that willprovide information on Turnpike traffic,sales in the restaurant and lodgingindustries and employment in tourismrelated industries.
In addition to Turnpike traffic,researchers will factor in variables, suchas fuel prices, weather conditions, andeconomic conditions in the region.CENTRO issued its first forecasts intime for the Labor Day weekend in2006; the first quarterly and annual
forecasts were issued in November2006. The project will continuethrough 2007.
Construction began on new north and southbound service plazas at Kennebunk in the spring.
Gordon KnightToll Collector17 years
Peter MerfeldChief Operating Officernine years
2006 Traveler Forecast
Total weekendtraffic includingcommercial andnoncommercial
ProjectedActual
Source: Center for TourismResearch and Outreach,University of Maine
Labor DayColumbus Day
240,082235,141
238,654
223,639
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Managing traffic demand is an integral part of the Maine Turnpike’sdaily operations. Many factors affecttravel safety and convenience through-out the year, from heavy tourist travelin the summer to snow and ice duringthe winter months. The Authorityemploys the latest technology to gatherdata for forecasting demand, as well as real-time data and information tokeep the public informed about trafficconditions on the highway.
In 2006, thousands of residents,businesses and visitors participated inthe Maine Turnpike’s e-mail trafficalert program. This program issues e-mail notices regarding weather, trafficconditions, accidents and other incidentsaffecting traffic on the highway. TheTurnpike also operates a network of 14variable message signs (at seven main-line and seven interchange locations)and a highway advisory radio system(1610 AM) that keeps customersapprised of travel conditions on thehighway.
In November 2006, the MaineTurnpike Authority board of directorsvoted unanimously to begin the legal,financial, environmental, engineeringand public participation process thatwill determine if the Authority will addcapacity to the highway between Mile44 in Scarborough and Mile 53 in
Planning & Safety
Maintaining the
highway means
much more than
pavement repair.
A maintenance
worker clears
blow-downs on a
highway sideslope. Samuel ZaitlinTurnpike AuthorityBoard Memberseven years
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8 THE MAINE TURNPIKE AUTHORITY
Falmouth. The Authority was actingupon requests from the MaineDepartment of Transportation and thegreater Portland Area ComprehensivePlanning Committee. State, regionaland local policymakers agree thatmaintaining a safe, efficient andconvenient Turnpike is critical torelieving traffic pressures on localcity streets, as well as on I-295through Portland.
The Turnpike Authority andstate and local planners are thinkingahead. If capacity is not added tothe system, it is estimated that by
2010 three of the 12 north and south-bound highway segments betweeninterchanges in the greater Portlandarea will operate at unstable or failing
levels during peak traffic hours. By2015, eight of the 12 segments willoperate at unstable or failing levels.And by 2020, all but two of the segments are projected to operate atunstable or failing levels during peakhours, if no action to relieve congestionis taken.
The Authority will continue towork with local and state leaders, planners and citizens in 2007 to explorehow to most effectively incorporate theTurnpike in the region’s transportationnetwork. The Authority also will performa rigorous analysis of traffic managementalternatives required by the MaineSensible Transportation Policy Act(STPA).
This analysis will be critical toreceiving the government and regulatorypermissions required, if the Turnpike is to add capacity to the highway.
Maine State Police Troop Bremains an essential element of theMaine Turnpike Authority’s traffic andsafety management program. The 34-member force is funded entirely by theAuthority and operates 24 hours a day,seven days a week from a commandcenter at the Crosby MaintenanceFacility in South Portland, with fieldoffices in the Turnpike’s York and WestGardiner maintenance facilities. TroopB is involved in all aspects of safety and
A DRIVING FORCE
Trooper Duane Doughty calls in a report during anevening patrol.
9
Park & Ride Lot Usage 2006Spaces Spaces
Town Location Owner Available Occupied Percent
York Chases Pond Rd., US-1 Connector MaineDOT 26 26 100%Wells Exit 19, adj. to Wells Trans Ctr. MTA 100 28 28%Kennebunk Exit 25, SB, on Rt. 35 MTA 52 21 40%Biddeford Exit 32, on Rt. 111 MTA 155 118 76%Saco I-195 Exit 1, Industrial Park Rd. MaineDOT 135 79 59%Scarborough Exit 42, adj. to toll plaza MTA 23 25 109%South Portland Exit 45, on Rt. 703 MaineDOT 111 22 20%Portland Exit 46, adj. to toll plaza MTA 68 33 49%Westbrook Exit 47 / Larrabee Rd. MaineDOT 91 50 55%W. Falmouth Exit 53, adj. to toll plaza MTA 19 16 84%Gray Exit 63, on US-202 MTA 74 74 100%Auburn Exit 75, on US-202 MTA 137 78 57%Lewiston-1 Exit 80 NB on Plourde Pkwy MTA 62 50 81%Lewiston-2 Exit 80 SB on Plourde Pkwy MTA 27 19 70%W. Gardiner Exit 102, near Rt. 126 MTA 54 44 81%
Total Usage 2006 1,134 683 60%
Jeff Lafrinea, Highway Maintenance III seven years
Sandra FullerToll Collector19 years
Dea
n A
bram
son
10 THE MAINE TURNPIKE AUTHORITY
Scott Redlon E-ZPass EnforcementProcessor 18 years
John White Highway Maintenance III29 years
Tom NaragonEngineering Technician19 years
law enforcement on the Turnpike.Officers patrol the highway, enforce thespeed limit, assist disabled motorists,detect and apprehend drivers under the influence of alcohol or drugs andenforce other state laws. In 2006,Troop B stepped up efforts to improvesafety on the Turnpike focusing on several areas of concern: commercialvehicle safety violations, drivers operating after suspension (OAS) andthose operating under the influence(OUI). Troop B officers checked morethan 1,752 trucks in 2006, placing 394vehicles out of service temporarily forsafety violations. Stepped up enforce-ment increased OUI arrests by 19 percent over 2005. Officers increasedspeed enforcement at toll plazas and onthe Turnpike’s mainline, recording a 20percent increase in speeding violationsissued on the highway. Troop B alsodevoted significant efforts to criminalinvestigations within the Turnpike corridor. Troopers participated in 913criminal investigations during 2006,including 195 investigations into drugtrafficking.
Investment in alternative travelmodes is another priority in theMaine Turnpike Authority’s trafficdemand management program – including operation of park and ridelots, support of carpools, vanpools andtransit through partial funding of theGO MAINE commuter assistance program and the ZOOM TurnpikeExpress.
Spurred by unstable fuel costs,commuters participated in these programs in record numbers for theyear. GO MAINE’s active database of3,250 commuters grew by 18 percentand logged 375 active carpools and 22commuter vanpools for the year. TheZOOM Turnpike Express commuterbus, now in its eighth year of operation,experienced a 10 percent ridershipincrease. The Turnpike also maintainsand operates 15 Park and Ride sitesfrom York to West Gardiner with a total of 1,134 available spaces (four ofthe sites are owned by MaineDOT). In 2006, 56 percent of those spaceswere occupied on a typical work day,representing a three percent increaseover 2005.
11A DRIVING FORCE
The Maine Turnpike is
one of only a few E-
ZPass agencies to
design, develop and
own its electronic toll
collection software,
making system
enhancements easier
and more efficient.
Becca Danforth E-ZPass Customer Service RepresentativeOne year
Greg Sotir,CommunicationsDispatcher, 23 years
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12 THE MAINE TURNPIKE AUTHORITY
Frank GregoireHighway Maintenance IIItwo years
Randy BubarPC Programerfive years
The Maine Turnpike
receives no state or
federal tax dollars.
It is a self-sufficient
organization, funded
entirely by the people
who use the highway.
Traffic and revenues. A total of 79.3 million vehicles transactions wererecorded on the Maine Turnpike in2006, an increase of .68 percent over2005 (76 million vehicle transactions).There were 1.293 billion vehicle milestraveled (VMT) on the highway, reflectinga .5 percent increase in VMT since 2005.
First quarter 2006 transactionsincreased 3.84 percent, then dipped by2.08 percent during the second quarter,as travel was affected by a sluggisheconomy and a damp spring. Theweather turned favorable in mid-Julyand continued into the fall with a colorful foliage season, ensuring steadytraffic growth during the third (2.2 percent) and fourth quarters (2.1 percent). The Authority recorded anaccompanying increase in revenues for 2006, collecting $83.4 million inrevenues for the year – a 2.98 percentannual increase over 2005.
Electronic toll collection continuedto increase efficiency and conveniencefor Maine Turnpike customers. TheMaine Turnpike Authority’s E-ZPassprogram marked its one-year anniversaryin February 2006. A report prepared forthe Authority by the engineering firmHNTB Corp. concluded that the newsystem has improved accuracy, cost-effectiveness, customer convenience
and enforceability. The Authoritylaunched the new E-ZPass program in February 2005, converting fromTranspass, an earlier generation of electronic toll collection technology.
The new E-ZPass system is compatiblewith technology now operating at 44toll facilities in 11 states, including NewHampshire, Massachusetts, New York,New Jersey and Pennsylvania.
Traffic and Revenues
13A DRIVING FORCE
Scott ManisonSystems Analystfour years
Steve Tarte Director of Engineering and Building Maintenancesix years
Pat Boudreau Highway Maintenance III 26 years
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This chart shows the average daily number of vehicles that entered the Turnpike through each interchange,as well as the number of vehicles that passed in both directions through the mainline toll plazas at York,New Gloucester, West Gardiner and Gardiner/I-295.
In 2006,
a record
63,184,410trips were
made on
the Maine
Turnpike.
2006 Average Daily Traffic Volumes
York Mainline Plaza (45,899)Exit 19 York-Wells (13,758)Exit 25 Kennebunk (9,360)Exit 32 Biddeford (22,074)Exit 36 Saco (26,691)Exit 42 Scarborough (9,958)Exit 44 Scarborough (20,327)Exit 45 So. Portland (25,867)Exit 46 Congress St./Jetport (16,437)Exit 47 Rand Rd. (9,008)Exit 48 Portland/Westbrook (21,410)Exit 52 Falmouth (14,445)Exit 53 W. Falmouth (10,712)Exit 63 Gray (15,063)New Gloucester Mainline Plaza (21,273)Exit 75 Auburn (16,962)Exit 80 Lewiston (12,353)Exit 86 Sabattus (3,720)West Gardiner Mainline Plaza/ (11,206)Exit 102 West Gardiner (1,219)Gardiner/I-295 Mainline Plaza (20,482)
Efficiency: The multi-state compati-bility of E-ZPass has resulted in a 58percent increase in electronic toll pay-ments. That’s more than 27,000 addi-tional electronic payments per day,helping toll plazas operate more effi-ciently. Before E-ZPass, electronic tollsaccounted for 24 percent of all transac-tions. That number has jumped to 38percent under E-ZPass.
Accuracy: The system has met orexceeded all accuracy standards estab-lished by the installation contract,achieving accuracy rates of between99.74 and 100 percent in each of sixcritical performance categories.
Enforcement: Improved accuracyhas enabled the Authority to pursuesystem violators more confidently andaggressively. That, in turn, has steadilyreduced the number of toll violations.Today, violations account for less than
one percent of all toll transactions.Revenue collection: The report
found that more than 50 percent of allTurnpike toll revenue is now collectedthrough electronic toll collection, a 69percent increase over the previous year.
The Turnpike Authority continuesto explore technology innovations thatwill increase the efficiency and conven-ience of toll collection on the highway,including a system that will allow E-ZPass travelers to pay their tolls whiletraveling at highway speed. In 2006, theTurnpike Authority voted to implement
highway speed tolling at a new south-ern toll plaza when it replaces its agingYork toll facility in 2010.
14 THE MAINE TURNPIKE AUTHORITY
Paula SalvaggioToll Collector11 years
Paul VioletteExecutive Director18 years
Shown here, one design option for a highway speedtolling facility being considered by the Turnpike.
Customers can manage their E-ZPass accounts onlineat a dedicated Maine Turnpike E-ZPass web site.
Virg
inia
DO
T
In a 2006 survey, more than 91 percent of Maine Turnpike E-ZPass customers rated its customer service"good" or "excellent." The Turnpike is one of just a few E-ZPass agencies to operate its own customer serv-ice centers.
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15A DRIVING FORCE
The Maine Turnpike Authority
Toll Revenue and Transaction Comparison 2006
16 THE MAINE TURNPIKE AUTHORITY
The Maine Turnpike Authority
Toll Revenue and Transaction Comparison 2006
17A DRIVING FORCE
Maine Turnpike Authority
Financial Statements
December 31, 2006
18 THE MAINE TURNPIKE AUTHORITY
Certified Public Accountants and Business Consultants
19A DRIVING FORCE
20 THE MAINE TURNPIKE AUTHORITY
21A DRIVING FORCE
22 THE MAINE TURNPIKE AUTHORITY
23A DRIVING FORCE
24 THE MAINE TURNPIKE AUTHORITY
25A DRIVING FORCE
26 THE MAINE TURNPIKE AUTHORITY
Kelly L. Roberts2006 Joseph Sayward Award
Kelly L. Roberts’ career at the Maine Turnpike spans aninformation and technology revolution, during whichthe Turnpike went from the old paper ticket system tobecome a leader in electronic toll collection. Kelly beganworking for the Maine Turnpike Authority in 1985 as atemporary toll collector. In the 21 years since, she hasworked in accounting, personnel and, most recently, inthe information services group where she is manager ofapplication development. In the late 1980s, as a self-taught programmer, she designed the Authority’s pay-roll, purchasing, human resources, accounts receivableand budget programs – programs that form the backboneof Turnpike operations. (She has since earned a bache-lors degree in computer science from the University ofSouthern Maine and begun work toward her masters.)Robert’s crowning professional achievement to date is the smooth conversion to E-ZPass in 2005. The MaineTurnpike Authority was the first agency in the nationto successfully convert from one technology to another.It was a remarkable achievement, and Roberts and herteam deserve much of the credit for their foresight, carefulplanning, creativity and dedication. Roberts’ leadershipand personal contributions to the Maine Turnpikeexemplify the commitment to excellence and servicethat the legacy of Joseph Sayward, the Maine TurnpikeAuthority’s first chairman, and this annual award represent.
Kelly Roberts
Dan
iel P
arad
ee
A DRIVING FORCE
EXECUTIVE DIRECTOR
Paul E. Violette
DEPUTY EXECUTIVE DIRECTOR AND CHIEF FINANCIAL OFFICER
Neil R. Libby
CHIEF OPERATIONS OFFICER
Peter S. Merfeld, P.E.
SECRETARY AND STAFF ATTORNEY
Jonathan Arey
TREASURER AND DIRECTOR OF FINANCE AND INFORMATION
SERVICES
Douglas D. Davidson
DIRECTOR OF ENGINEERING AND BUILDING MAINTENANCE
Steve R. Tartre, P.E.
DIRECTOR OF FARE COLLECTION
Richard R. Barra
DIRECTOR OF HIGHWAY AND EQUIPMENT MAINTENANCE
Wesley L. Jackson
DIRECTOR OF HUMAN RESOURCES
Lauren G. Carrier
DIRECTOR OF HIGHWAY SAFETY
Gregory J. Stone
MANAGER OF GOVERNMENT AND COMMUNITY RELATIONS
Conrad W. Welzel
MANAGER OF PUBLIC RELATIONS AND COMMUNICATIONS
Daniel J. Paradee
Consultants
CHIEF CONSULTING ENGINEER
Roland A. Lavallee, P.E., Vice President, HNTB Corporation,
Westbrook, Maine
SENIOR INVESTMENT AND BANKING MANAGER
Andrew F. Gurley, Managing Director, UBS Inc.,
New York, New York
TRUSTEE BANKER
James A. MacLeod, Esq., Senior Vice President and Trust
Officer, Bangor Savings Bank, Bangor Maine Turnpike Authority
GENERAL LEGAL COUNSEL
Eric P. Stauffer, Partner, Preti, Flaherty, Beliveau, Pachios & Haley,
Portland, Maine
AUDITOR
Gregory J. Chabot, CPA, Principal, Runyon Kersteen Ouellette,
South Portland, Maine
Maine Turnpike Authority Executive Staff
27
28 THE MAINE TURNPIKE AUTHORITY
Maine Turnpike employees welcome Lt. Col. John Branscom (fifth from right) during a brief furlough. The Turnpike Authority has been recognized by the National Guard for itssupport of employees serving overseas. Lt. Col. Greg Lembach and Capt. Scott Lewis also participated in the "home town engagement."
National Guard EmployerSupport Freedom Award In 2006, the Maine Turnpike Authorityreceived the National Guard EmployerSupport Freedom Award for the supportthe agency and its employees has shownfor Maine troops serving in the MiddleEast. The Authority was nominated forthe award by Lieutenant Colonel JohnBranscom, the Turnpike’s environmentalservices coordinator. Branscom, a memberof Maine’s National Guard, has beenserving with the 240th EngineeringGroup in Afghanistan. The TurnpikeAuthority’s support began several years
ago, when Executive Director PaulViolette coordinated a joint contributionof $15,000 worth of phone calling cardsfrom general contractors who hadworked on Turnpike projects. Sincethen Turnpike employees have bundleda number of “care packages” for thetroops, including cases of beef jerky, afavorite treat for soldiers on patrol.
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A DRIVING FORCE
Maine Turnpike Authority430 Riverside StreetPortland, Maine 04103207. 871. 7771www.maineturnpike.com