MST326-8 EventMgt.ppt

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    Event management

    budget uncertaintiesinsurance against risks

    MST326 lecture 8

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    Event management

    What is an event?:conference, symposiumhands-on trainingmarketing exhibition

    sports competitionmany others ...

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    Rudyard Kipling's poem:

    I Keep Six Honest Serving Men:

    "I keep six honest serving-men(They taught me all I knew);

    Their names are

    Whatand Whyand WhenAnd Howand Whereand Who"

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    Budget: conference venue

    Day rate per person all-in

    Hire venue at fixed costs, and eitherpay lower day-rate to cover refreshments

    perhaps with teas/coffees required

    leave delegates to find own refreshments

    Access arrangements

    disabled persons

    exhibition materials

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    Budget: conference speakers

    speakers pay full registration feeinclude their accommodation?

    include travel and subsistence costs? generates goodwill and eases speakers load

    speakers pay (reduced) registration fee

    speakers attend free

    the latter two require higher registrationfees from non-speaking delegates

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    Conference: delegates

    Poster papersoften used to gain additional delegates

    Access for disabled persons

    Special dietary requirements

    vegetarian, vegan, halal, etc

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    Budget:marketing and media

    advertisingTV, radio, journals, magazines

    specialised mailing lists

    e-discussion listsSMS/MMS telecommunications

    media

    flyers, brochures etc design costs printing costs

    mailing costs

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    Budget: other costs

    administration

    personnel on-the-day

    travel (to view venue in advance) audio-visual aids and technician

    ... and other income sponsorship

    flyers in the delegate pack

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    Budgets

    Annual income twenty pounds,

    annual expenditure nineteen pounds nineteen

    shillings and sixpence,[19.97p] result happiness.

    Annual income twenty pounds,

    annual expenditure twenty pounds and sixpence,[20.2p] result misery.

    Mr Micawber in Charles Dickens David Copperfield

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    Continue or cancel?

    cancellation may incur:lost deposits on venues

    refunds of any prepayments

    speakers spending in anticipation of event

    all that effort for nothing

    continuation may result in:

    negative budgetloss leader informing future events

    loss of reputation,

    if delegate expectations not realised

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    Other types of events

    Broadly the same considerations

    outdoors may also need

    formal permission to use public spacefenced area accessible only to ticket holders

    security to ensure no freeloaders

    public address systems

    first-aid provisionindependent caterers

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    Insurance

    what can go wrong?pay-on-the-day and no-one arrives

    the weather (no audience - no atmosphere) insurers will cover the risk?they are in business to make money

    they consider the risks involved

    they request lower premiums where a full risk assessment already exists

    where plans/budgets have sensible contingency