MS-91 JAN JUNE 2016 SOLVED ASSIGNMENT

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Sample Assignment Jan-June 2016 MS-91 Course Code MS - 91 Course Title Advanced Strategic Management Assignment Code MS-91/TMA/SEM - I/2016 Assignment Coverage All Blocks MBA Help Material Provided by Unique Tech Publication Unauthorized copying, selling and redistribution of the content is prohibited. This Material is provided for your reference only. The utility of this content will be lost by sharing. Please do not share this material with others. To know price of this assignment & For more inquiry visit: http://ignousolvedassignmentsmba.blogspot.in/ Mail us at - [email protected] School of Management Studies INDIRA GANDHI NATIONAL OPEN UNIVERSITY MAIDAN GARHI, NEW DELHI – 110 068

Transcript of MS-91 JAN JUNE 2016 SOLVED ASSIGNMENT

Page 1: MS-91 JAN JUNE 2016 SOLVED ASSIGNMENT

Sample Assignment

Jan-June 2016 MS-91

Course Code MS - 91 Course Title Advanced Strategic Management Assignment Code MS-91/TMA/SEM - I/2016 Assignment Coverage All Blocks

MBA Help Material Provided by Unique Tech Publication

Unauthorized copying, selling and redistribution of the content is prohibited.

This Material is provided for your reference only.

The utility of this content will be lost by sharing. Please do not share this material with

others.

To know price of this assignment & For more inquiry visit:

http://ignousolvedassignmentsmba.blogspot.in/

Mail us at - [email protected]

School of Management Studies INDIRA GANDHI NATIONAL OPEN UNIVERSITY

MAIDAN GARHI, NEW DELHI – 110 068

Page 2: MS-91 JAN JUNE 2016 SOLVED ASSIGNMENT

This is sample copy, Only for viewing. You cannot copy or take print of this copy.

1. Describe the concept of corporate planning. Discuss the implementation of corporate planning in detail.

Concept of corporate planning-

Corporate planning defines the strategies that the employees will take to meet the business’ ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ train employees and achieve accomplishments. Corporate planning also provides specific, measurable goals with realistic time lines.

Corporate planning is ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------plan.

Effective planning requires gathering data about the projected growth of the industry and information about competitors -- their strengths, weaknesses and the strategies they are deploying. The small business owner also must identify the best opportunities for his company to pursue. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- company, which may include revenue targets and productivity goals such as the gross margin percentage he intends to achieve. The next step is designing strategies and action plans -- the specific steps the owner and his team will take to reach company goals.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

A variety of analytical tools and techniques are used in strategic (corporate) planning or corporate planning. These were developed by companies and management consulting firms to help provide a framework for strategic planning. Such tools include:

-------------------, which covers the remote external environment elements such as political, economic, social and

technological (----------------------------------------------------------------------);

Scenario planning, ------------------------------------------------------------------------------------------ analyze future scenarios;

---------------------------------------------, which addresses industry attractiveness and rivalry through the bargaining power

of buyers and suppliers ----------------------------------------------------------- market entrants;

----------------------, which addresses internal ------------------------------------------- to the external opportunities and threats;

Growth-share matrix, which ------------------------------------------------------------------------------------- or divest; and

Balanced Scorecards and strategy maps, ---------------------------------------------------------------- controlling strategy.

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The Nine Steps to Success(TM) - ------------------------------------------------------------------ Planning and Management.

Implementation of corporate planning-

----------------------------------------------------------

----------------------------------------------------------------------- process. Under this, the organization's top management sits down to formulate policies and strategies and communicate them downward for implementation.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Once the mission statement is prepared, the organization next chalks out its objectives. These are tangible and measurable targets the organization is aiming to achieve. ---------------------------------------------- growth and make necessary corrections.

-----------------------------

After the establishment of objectives, the organization ---------------------------------------------------------------------------------------------------------------------------------------. The changes in the environment provide newer ways to reach them. The organization conducts an environmental scan to assess available opportunities and identify its limitations and capabilities.

Two types of environmental ---------------------------------------------------. External analysis comprises macro and micro aspects.

Macro environment analysis ---------------------------------------------------------------------------------------------. Micro environment analysis is the study of the industry in which the firm operates or is considering operating in.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

With the external and internal analysis, the --------------------------------------------------------------------------------------- and weaknesses (internal environment analysis) and analyzing the opportunities and threats (external environment analysis).

Strategy Formulation and Implementation

After analysis of the firm and the environment in which it operates, the strategies are then formulated. Three generic strategies that are considered while formulating strategy are cost leadership, differentiation and focus. Only one of the three should be used for any product.

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The implemented strategies are continuously considered and appraised. Modifications are made from time to time to avoid deviations on the plan. --------------------------------------------------------------------------- action is taken to guarantee success.

Evaluation- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thus, corporate planning is very important for an organization and helps in the overall development and growth. A sound planning provides satisfaction to the employees in terms of working conditions, culture, authority, responsibility and relationships. Example- The Board of Directors (the "Board") and the senior management of Reliance Capital Limited ("Reliance Capital") subscribe -----------------------------------------------------------------------------------------------------------------. They would:

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1. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- to that office

2. Act honestly ---------------------------------------------------------------------------------------------------------------------------------- Reliance Capital as a whole

3. Not make ----------------------------------------------------------------------------------------------------------------- as a Director 4. Not -------------------------------------------------------------------------------------------------------------------------------- Capital 5. ------------------------------------------------------------------------------------------------------------ upon Reliance Capital 6. Be ----------------------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------- of all decisions taken by the Board of Directors 7. Ensure the confidentiality of information they ------------------------------------------------------------------------------------------

----------------------------------------------------------- from whom the information is provided, or as required by law

Besides, the Code of Ethics, all ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ positions and executives in senior management.

2. Discuss the nature and scope of corporate management and its role in non-business organizations, giving examples.

Nature and scope of corporate management-

Business management is the guiding force that oversees employees, projects and production in a business. Corporate management refers to all ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, finance, legal and executive areas.

------------------------------------------------------------------

The following aspects are important in this regard (i) ----------------------------------------------------------------- process. (ii) It is ---------------------------------------------------------------------------------------------------------------------------------------------------, mobilization of resources and deployment of resources for attainment of goals. (iii) It ----------------------------------------------------------------- term (iv) It is related to -------------------------------------------------, are related to top management Scope of Corporate management The term corporate management is an extension of the term corporate planning and also includes implementation and control aspects. More specifically, the scope of corporate management is narrated as below: spread over different areas. They are as follows:

1. Role ------------------------------------------------------------------ governance 2. Code of -------------------------------------------------------------------------------- committee 3. Competitive ----------------------------------------------------- markets

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4. --------------------------------------------------------------------------------------- and innovations 5. Corporate ------------------------------------------------------------------------------------------- social audit

Corporate Management is both an ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. It offers a strategic direction endorsed by the team and stakeholders, a clear business strategy and vision for the future, a method for accountability, and a -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, the capability to exploit opportunities and react to external change by taking ongoing strategic decisions.

Role in non-business organizations-

-------------------------------

Corporate management is charged with the allocation and management of business resources. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------and maximizing the use of available resources is one of the most pressing requirements of corporate leadership.

Policy Formulation

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------of the business. Policy formulation is especially significant for large corporations with multiple locations.

Finance

Corporate managers establish budgets and financial projections for the business. Managers also work to maintain spending and expenses within budgetary guidelines. The level of financial responsibility and duties is largely tied to the specific function a corporate manager fulfills. For example, ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------.

-----------------------------

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Control

Corporate managers establish control within a ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ plans or objectives.

Corporate Management in Non-Profit Organizations (With Example)

In contrast, a non-profit ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------conform to those purposes.

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One component of ------------------------------------------------------------------------------------------. Non-profits' lack of free-flowing capital means they rarely have the resources to staff the organization sufficiently. In this scenario, managers often reach out to individuals ----------------------------------------------------------------------------------- or volunteer hours. Managing volunteers is different than ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. This means managers must motivate by community-building and a sense of shared accomplishment.

3. “Different market structures have different viewpoints with respect to competition”. Explain the statement with respect to market structures and sustainable competitive advantage.

Market structure is best defined as ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- too much emphasis simply on the market share of the existing firms in an industry.

Market structures are distinguished -------------------------------------------------------------------------- operating in the market.

As well as considering -------------------------------------------------------------------------------, their performance, and the level of contestability in the market.

A market might have an uncompetitive -------------------------------------------------------------------------------------------------- of firms might be highly competitive, as is the case ----------------------------------- sector.

According to Jevons, “--------------------------------------------------------------------------------------------- business relations and carry on extensive transactions in any commodity.”

In the words of Benham---------------------------------------------------------------------------------------------- directly or through dealers, that the price obtainable in one part of the market affects the prices paid in other parts.”

Classification of Market Structure

As there are lot ------------------------------------------------------------------------------------------------------- the particular market structure in the economy. If we try to explore that individually it might not crystallize our concept.

Thus, let’s ----------------------------------------------------- structures –

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From the above ----------------------------------------------------------------------------------------------- certain power over the market. However if we consider the gradual increase of competition from least to maximum, we will come up to the following conclusions –

Types Of Market Structures- The term market -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- that industry and the amount of information available concerning that industry.

--------------- - A monopoly exists when only one supplier has control over an entire market for a particular good or service. Examples of monopoly in Caribbean countries are a ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------in obtaining strategic raw materials or information regarding business operation. The monopolist has great market power and can therefore set the price of products sold in the market.

------------------- - -------- describes a market structure in which there are few large firms. They offer the same product for sale and compete aggressively for market dominance. Examples of ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- costs are very high, there is control of strategic raw material and information is not easily available. Perfect Competition - This market structure is characterized by many buyers and many sellers of a product. The product is not unique as it is available from many sellers---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- business and there are no barriers of high start-up cost and control of strategic raw materials. --------------------------------- - Similar to perfect competition this market structure involves many sellers. However, this market structure differs from --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- raw material, very high start –up cost and lack of information. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

MARKET STRUCTURES AND SUSTAINABLE COMPETITIVE ADVANTAGE- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

In the short run, a firm’s competitiveness derives from pricing or application attributes of the products but in the long run, a firm’s competitiveness derives from its ability -------------------------------------------------------------------------------------------------------------

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---------------------------------------------------------------------------------------------------- technologies and processes into competencies that provide a solid ground to the individual business so that it could adapt quickly to the ever changing opportunities. Core competence has been ------------------------------------------------------------------------------- products, markets, management, organisational setup and technology in the complex and dynamic environment. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

A core competence is one that provides access to various markets. For example, ----------------------------------------------------------------------------------------------------------------------------------------------------------- other business.

A core competence ------------------------------------------------------------------------------------- of the end product. A core -----------------------------------------------------------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------------------------- but it will not be easier to duplicate monopolist’s pattern of internal coordination.

In a ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, and in this market structure firms are price takers. Examples include -----------------------------------------------------------------------------------------------------------.

Advantages-

There is --------------------------------------- of competition The consumer benefits --------------------------------------------------- ----------------------------------------- (i.e. over time) Firms ----------------------------------------------

The law of supply and demand has many advantages when a company enjoys freedom from competition. Because a monopoly has price elasticity, and control over supply.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

In any market, sustainable competitive advantage plays a major role and core competencies are nurtured so as to meet the turbulent environment and improve and grow by grabbing the right opportunity at the right time.

4. Discuss the issues and challenges in knowledge management in the present competitive environment.

Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplinary approach to achieving organizational objectives by making the best use of knowledge.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Many large companies, public institutions and non-profit ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ departments. Several consulting companies provide strategy and advice regarding KM to these organisations.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Challenges in knowledge management in the present competitive environment

In its basic form, knowledge management is about converting available raw data into understandable information. The

information is then placed in a ------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------- problems, projects and deployment driving towards productivity.

But, -------------------------------------------------------------------------------------------------------- synthesis between the people and

the information to the point that the whole is more than the sum of the parts.

1. ------------------. Providing the right level of security for knowledge management is key. ------------------------------------------------------------------------------------------------- easy access to those with the proper credentials.

2. ------------------------------------------. Overcoming organizational culture challenges and developing a culture that embraces learning, sharing, changing, improving can’t be done with technology. There is no use in launching a tool if there is no drive to share the knowledge.

3. Keeping up with technology. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- how to be smart, quick, agile and responsive – all things a KM tool must be able to accomplish.

4. ---------------------------------. Knowledge is not something that can be -----------------------------------------------------------------------------------------------------------------------------------------------------. The focus should be on shared purpose rather than results or efforts.

5. Overcoming shared leadership. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ internal conflict.

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6. ------------------------------------------------------------------------------------------------- to be validated before being harvested and distributed. Keeping information current by eliminating wrong or old ideas is a constant battle.

7. -------------------------------------------------------------------------------------------------------------- or standardized in order to be meaningful to someone else in the organization.

8. Making sure information is relevant. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. Data relevancy means avoiding overloading users with unnecessary data.

9. -------------------------------------------------------------------------------------------------------------? This decision will determine what drives your knowledge sharing initiative and who will be responsible for maintaining the community.

10. ------------------------------------------------------------ contribute to a knowledge database will not only encourage them to continue contributing, but will also encourage other users to join.

For a successful implementation of Knowledge Management, a right culture is essential. People often don’t adopt the change with various reasons thus the entire initiative goes in jeopardy.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

While currency always relate to pounds or dollars, what it means in the world or KM and how essential it is along with the other factors like Technological Revolution and Measurement is worth to understand too!

Examples where Knowledge Management can offer greatest benefit KM is beneficial --------------------------------------------------------------------------------------------- could provide great benefits: Social (Governmental) 1. -------------------------------- disasters 2. ------------------------------------------- 3. Research and education Business 1. Research and Development – -------------------------------------------

2. --------------------------------------- by allowing easier access to past design documents, best practices and better designs become

available, faster, ----------------------------------------- edge for the organization

3. ------------------------------------------------------------------------------------- practices and add to product quality

4. Cultural Change- from striving to ----------------------------------------------------, in addition to create new ideas and objects.

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5. Select any service organization of your choice and explain how Information Technology has enhanced the quality of service of this organization.

In nowadays top leaders fully realize the power of information technology (IT) for reaching business targets. The utilization of IT help not only to fulfill defined -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- the IT in strategic management i.e. to accomplish assigned HR tasks by using the source of IT capabilities.

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Human resource processes should be focused on the strategic objectives. These strategies are led to prepare an IT strategic plan that in turn translates into an appropriate human resource strategic plan in the field of IT as the Figure below depicts-

-----------------------------------------------------

Technology's recent evolution has created several opportunities for organizations to improve their performance and achieve their goals. Organizations have been trying to --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- of technology, as well as on challenges faced in managing technology and, most significantly, in aligning it with business strategy and leading the organization to business success.

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IMPORTANCE OF TECHNOLOGY TO BUSINESS SUCCESS

In a global market where information flows rapidly, ------------------------------------------------------------------------------------- products and services, operations and processes, companies and even competition.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Having identified the importance of technology, managers should take actions of managing technology and adding value to their organizations. In this sense, contemporary organizations, and especially large corporations, invest huge capitals on the implementation of technology over the last decades, for example ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. In general, apart from achieving their goals, all the organizations need to focus on their customers' needs. Leading companies in the market take initiatives by using technology ---------------------------------------------------------------------------------------------------------------------

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power of the Internet (including social networking) has forced many companies to change their strategies with the aim of turning this power to their advantage.

CHALLENGES IN MANAGING TECHNOLOGY

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

The most significant of the aspects mentioned above is that technology initiatives should align with the overall business strategy; organizations should use technology --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- . As Bensaou and Earl comment, there are several examples of organizations that either discovered that their technology did not support their business strategies or selected complex technological solutions, instead of simple ones that could be more effective.

To conclude, it is necessary to take all the aspects of technology into account, -------------------------------------------------------------------------------------------------------------------------------------- take initiatives and make the right choices, which reflect the organization's strategy and can lead to business success.

ZARA CASE STUDY: LESS IS MORE (Example)

Zara is one of the largest international fashion -------------------------------------------------------------------------------------------------------------------------------------------------------------- investment that can deliver maximum value to the company. ----------------------------------------------------------------------------------------------------------------------------------------------------- little information technology (MacAfee, 2004). Zara focuses on the human factor instead of technology, allowing people to make all the decisions; there are no CRM systems, no scheduling software and no ------------------------------------------------------------------------------------------------------------------------------------------ distribution centers and the headquarters; computers are used in a limited and standardized manner. Despite all these facts, ------------------------------------------------------------------------------------------------------------------------------------------------------------- technology with the company's flexible business plan.

Assistance of IT in enhancing the competitiveness-

The important --------------------------------------------- and strategic planning working together.

-----------------------------------------------------------

Aligned with SOA approach, Sophisticated IT strategy is composed of IT Capability Model (ITCM) and IT Operating Model (IT-OM) as proposed by Haloedscape IT Strategy Model.

Framework of (IT) technology strategy

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Typical structure of a (IT) technology strategy

The following are ---------------------------- strategy:

Executive Summary - This is a summary of the IT strategy

-------------------- benefits

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--------------------------------------------------------------- Approach and methodology of the engagement Relationship ----------------------------------------------------

Resource summary

o ------------------------------- o Budgets o -------------------------------------------------

Internal Capabilities

IT Project Portfolio Management - ------------------------------------------------- technology department and their status. Note: It is not common to report current project --------------------------------------------------------. Show Return on Investment (ROI) and timeline for implementing each application.

------------------------------------------------------------------------------ of resources required to support them ----------------------------------------------- of IT solutions -------------------------------------------------------------------------

--------------------------------

--------------------------------- from outside the organization ------------------------------------------

o Example: ----------------------------------------------------------------------------- Ajax technology o Example: Availability of ------------------------------------------------------- systems

-----------------------------------------------------

Opportunities

Description ---------------------------------------------------------------------------------------- o Example: List of ----------------------------------------------------------- projects

Description of how --------------------------------------------------------------------------------------------------------------------------- the organization's ROI for technology p

-------------------------------

Description of --------------------------------------------------------------------------------------- or competitive ---------------------------------------------------------------------------------

IT Organization structure and Governance

-------------------------------------------- ------------------------------------------ IT Governance

--------------------------------------------

List of monthly, quarterly or mid-year milestones and review dates to indicate if the strategy is on track List milestone name, deliverables and metrics

Audience

------------------------------------------------------------------------------------------------------- in business planning within an organization. It should be free of technical jargon and information technology acronyms.

The IT strategy should also be presented to or read by internal IT staff members. Many organizations circulate prior year versions to internal IT staff members for feedback before new annual IT strategy plans are created.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- organizations frequently have complex web site requirements such as web content management.

Presentation

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The CIO, CTO or IT manager -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- in 5-7 slides and present the plan in under 30 minutes to a board of directors.

It is also common to produce a professionally bound booklet version of the strategy - something physical that IT teams can refer to, rather than the more disposable presentation slides.

6. Write short notes:

a) Social Audit

Social Audit (----------------------------------------------------) is a process that collects information on the resources of an organization. ------------------------------------------------------------------------------------ “Audit” is used, Social Auditing does not merely consist in examining costs and finance – the central concern of a social audit is how resources are used for social objectives.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

As one of India’s largest banking institutions, HDFC Bank -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- a world-class provider of wholesale and retail financial services. SAS provides a broad range of analytics to help HDFC Bank make ---------------------------------------------------------------------------------------------------------------- strict regulations.

In HDFC bank social audit is organized in to following parts:

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Produce information that is perceived to be evidence-based, accurate and impartial,

-------------------------------------------------------------------------------------------------------- of local services, Improve ---------------------------------------------------------------------------------------------------, ---------------------------------------------------------------------------------------- corruption and mismanagement, --------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------- help to prevent fraud by deterrence.

In general, ------------------------------------------------------------ following steps:

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b) Innovation and Creativity

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

The concepts of -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- of creativity focus on the nature of thought processes and intellectual activity used to generate new insights or solutions to problems. Other definitions ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- with regard to the different qualities and outcomes of creative attempts.

Creativity as a context-specific evaluation can vary from one group, one organization and one culture to another and it can also change over time. Evaluating creativity should, therefore, be considered at the level of a person, organization, industry, profession, etc. (Ford, 1995). ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, services, processes and procedures by individuals or groups in a specific organizational context.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

A second ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ if they are on an expedition when plenty of time is awarded in order to achieve a goal. While under high time pressure, managers should encourage workers to feel as if they are on a mission to discover a solution. Lastly -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------. This will help motivate employees to continuously be thinking of creative and innovative ideas. A previous post of mine describes more in depth the reasoning behind motivation. Example- IBM- -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

According to the IBM 2010 Global CEO Study, --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- “Creative leaders invite disruptive innovation, encourage others to drop outdated approaches and take balanced risk. They’re open-minded and inventive in -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------and customers.”

IBM Creative --------------------------------------------------------------------------------------------- between unacceptable alternatives. Instead, they use the power inherent in these dualities to invent new assumptions and create new models geared to an ever-changing world .

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=========================================================================================

c) Dynamic Environment

Generally dynamic environment is -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------with growth in scale by orders of magnitude, caused by some of the factors mentioned earlier. The essential characteristic of a dynamic environment is the --------------------------- pose a risk or provide an opportunity. In either case it must be managed from the strategic management point of view.

Dynamic environment has a ---------------------------------------------------- to more stable industry environment. Related to the presence of these companies is that of many spin-off --------------------------------- firms in the industry to create their own firms.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- different target markets with culturally relevant propositions. McDonald's is ----------------------------------- effectively reach a diverse audience . Source: Boundless.

Proactive attention to the ----------------------------------------------- marketing in areas with the greatest customer potential. It is important to place equal emphasis on both the macro and micro------------------------------------ to changes within them. Reactive attention to the ----------------------------------------------t with potential customers and can allow competitors to gain advantages that will win them a higher market share.

===========================================================================================

d) Narayana Murthy Committee Committee was set up by SEBI --------------------------------------------- in February 2003,signifying regulators anxiety to expeditiously -------------------------------------- in Indian companies. The Committees term of reference was: 1. ------------------------------------------- corporate governance. 2. ------------------------------------------------------ other price sensitive information ----------------------------------------------. The committee ----------------------------------------------------------------------------------- contained in Naresh Chandra Committee report on following counts:

Key Recommendations ------------------------------------------------------------- Governance-

---------------------------------------------------: At least one member should be -------------------------------------- and at least one member ----------------------------------------------------------------------- proficiency.

Improving the quality of financial disclosures, including those related to related party transactions.

--------------------------------------------: Companies raising money through an ----------------------------------------------- Committee, the uses / -------------------------------------------- like capital expenditure, --------------------------, working capital, etc.

------------------------------------- to assess and disclose business risks --------------------------- of companies.

---------------------------------------------- Board of a company to lay down the code ---------------------------------- members and senior management of a company.

The position of nominee directors: ---------------------------------------------------------- shall be similarly elected and shall be subject to the same responsibilities and liabilities as other directors

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Improved ----------------------------------------- to non-executive directors.

------------------------- include moving to a regime where ------------------------------------ are not qualified; instituting a system of training of board -------------------------------- of board members.

Whistle Blower Policy: Personnel who observe an unethical or improper practice should be able to approach the audit committee without necessarily informing their superiors.

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