SWACAA · Mr.Vusi Hlatshwayo Chairman of Remunerations committee Mr.Fanie Mthethwa Chairman of the...

SWACAASWAZILAND CIVIL AVIATIONAUTHORITY

3

official SWACAA magazine

SWACAA Critical Safety/Security Elements...............................4

Foreword - Minister of Public Works and Transport....................5

SWACAA Board of Directors....................................................6

Executive Management Committee.........................................7

The Director - General Mr Solomon Dube - “A job to do”...........8

Swaziland - New Era in Air Transport Industry..........................10

Our Value Charter...................................................................13

Events Picture Gallery.............................................................15

The 37th ICAO Assembly.........................................................19

SWACAA Strategy on the way forward.....................................23

Swaziland gets on the world map............................................26

Aviation Security - The burning Issue.......................................28

Suite No: 24 Cooper Center Sozisa Road, Mbabane, P.O.Box D361 The Gables

Tel: +268 2404 6711, Fax: +268 2404 6694, Email: [email protected]

www.swacaa.co.sz

“ITS ONE SMALL STEP FOR MAN, ONE GIANT LEAP FOR MANKIND.”Neil Armstrong from the moon, July 1969


Vision To attract and retain world air traffic and related customers through our efficient,

regulated, safe and reliable business offerings to the aviation industry

8. Resolution of safety

/Security concerns

SWACAA’s Critical

Safety / Security elements 1. CAA Act

4. HR Development

Regulator staff

Operator (Airport)staff

6. Certification

of aviation industry

5-phase

7. Continuing Safety/

Security Oversight5. Guidance Documents

(Inspector Manuals)

3. Organisation

For regulating industry

2. Regulations(SADC Harmony)

10. Membership toRegional Civil AviationOrganisations

9. Communication

with ICAO and

other Stakeholders

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ForewordAs I was reminiscing over the amount of work

that has been achieved in the re-making of the civil

aviation industry in the kingdom, I realized

that few things travel as fast as time does... Minister of Public Works and Transport

Honorable Ntuthuko Dlamini

s I was reminiscing over the amount of work that has

been achieved in the re-making of the civil aviation Aindustry in the kingdom, I realized that few things

travel as fast as time does. Cabinet had taken an important

decision that would change the country's aviation landscape

forever: Establish a parastatal whose task will be to regulate,

licence and operate the civil aviation business in Swaziland and

ensure that this industry becomes a catalyst for economic

growth. What a tall order!

It is now history that the Civil Aviation Authority Bill was passed

into law through an Act of Parliament – The Swaziland Civil

Aviation Authority Act 10 of 2009 that establishes the

Swaziland Civil Aviation Authority(SWACAA), defines its

mandate, sets the boundaries of how it is to go about achieving

its purpose.

I have described the mandate to the establishment of SWACAA

as a tall order. This is because against this background, major

developments were taking place locally and internationally.

The country was making a huge investment – arguably the

biggest investment to have ever been committed on a single

project in the history of the kingdom – the construction of

Sikhuphe International Airport. This being evidence of the level

of commitment the country is having to the industry and His

Majesty's vision of the long term strategic importance of air

transport to the country. At the same time the situation was

anything but good for Swaziland's aviation standing at

international level. There had been an International Civil

Aviation Organisation (ICAO) audit in 2007 which found the

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country seriously lacking in very fundamental areas. On the

basis of this audit, significant international industry players

put Swaziland in their “blacklist” of countries they would

rather not do air transport business with.

These situations meant that we had to get the right people to

do this job and bring in efficiency levels that would ensure

optimal results in minimal time. In setting up the board we had

to make sure that the parastatal was guided by a highly skilled

and experienced leadership. Thus recruitment for the

SWACAA Board of Directors was through advertisement in

the media, applications and meritorious selection. Some who

had not applied like the chairman and retired major Richard

Dlamini and others were head hunted specifically because of

their vast knowledge of the aviation industry and other value

adding skills that they have.

It is about a year and a half now since SWACAA has been in

operation. It is on full swing. As you read this,Parliament has

just completed a review of the Regulations that accompany

the Act. This marks a complete legal framework on which

SWACAA will be able to provide the much needed guidance to

all business people and stakeholders who want or have to play

one role or another.

The road is long and by no means easy, but I am encouraged

by the level of results that has been achieved in so little time

and I am pretty sure that for Swaziland, the future is full of

hope for new beginnings.


Major Richard DlaminiChairman of the board

Mr Bonginkosi MagagulaVice Chairman

Finance Committee

Mr.Vusi HlatshwayoChairman of Remunerations

committee

Mr.Fanie MthethwaChairman of the finance

and Audit Committee

Ms. Nokuthula DlaminiRemuneration committee

Mr President DhlaminiTechnical Committee

Chief Mkhumbi DlaminiFinance and Audit Committee

Mr Solomon DubeDirector General

HRH Prince ThumbumuziTechnical Committee

Ms Sibongile NkonyaneCompany secretary

Paul NkambuleBoard Member PS Ministry of

Public Works and Transport

board members

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Mr Solomon DubeDirector General

Ms Sibongile NkonyaneCompany secretary

Bonisiwe NtandoHuman Capital Director

Bongani LukheleDirector Airports

Samson MbhamaliFinance Director

Sifiso MnisiAir Transport DirectorSabelo Dlamini

Marketing & Corporate Affairs Director

Mandla MambaDirector Air Navigation Standards

executive committee

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“ A JOB TO DO.”is name is Solomon Musa Dube hailing from KaShali a small community at Enhlambeni inkhundla in the outskirts of Manzini city, the economic hub of Swaziland. Perhaps few names could have been more fitting for this high flying executive, also a man of the cloth than Hthe name Solomon, a man of God whose name is synonymous with wisdom. Those who work closely with him describe him best as a “

knowledgeable, patient and passionate teacher”. His passion for imparting knowledge comes out in the manner in which his contributions enrich meetings revolving around him in his leadership roles at the Swaziland Civil Aviation Authority; be it at round table discussions with his executive committee, at board level , at meetings with the entire staff or for that matter at one-on- one briefing sessions with individual members of staff. Musa, “the kind hearted one”, is a born leader.

The beginning of his career at SWACAA began with His Majesty's accenting into law of the Swaziland Civil Aviation Authority Bill. Once the Bill became an Act of Parliament no.10 of 2009,the minister of Public Works and Transport appointed the Board of Directors. The Board under the leadership of Mr Richard Dlamini wasted no time in finding Mr Solomon Dube as the deserving candidate for the job of first Director – General of the newly established Swaziland Civil Aviation Authority, an appointment that was later to be confirmed by His Excellency the Right Honourable Prime Minister Mr Sibusiso Barnabas Dlamini and Cabinet. “There was no doubt about Solomon's abilities and suitability for the job. He had an impeccable CV, firsthand knowledge of the shortcomings of the local civil aviation industry, very good international exposure having studied in France, The United Kingdom, South Africa and Canada. His work record at the Project Management Unit under the Ministry of Economic Planning meant that he has this understanding of the strategic importance of Sikhuphe International Airport to the country – an understanding that you can never learn from a text book,” emphasises Mr Dlamini, the chairman of the Board of Directors.

This Salesian old boy is an electrical and electronics ngineer by training. He has worked at Matsapha International Airport in the Engineering Department where he was dealing with air traffic equipment services particularly radio navigational aids. He has the industry's much coveted Master of Science in Airport Planning and Management obtained from Loughborough University in Leicestershire in the United Kingdom. Upon return from his Master's degree study he joined the Project Management Unit under the Ministry of Economic Planning and Development where he served as senior engineer – Aviation. This placed him at a point where he was able to influence the development of Sikhuphe International Airport right from its genesis . His work with consultants at various stages including airport design, construction as well as formulation of the airport and destination marketing strategies not only made him a walking library on the project but also earned him absolutely vital international contacts that are coming in handy for a young and small civil aviation authority that must draw a lot of international support to add meaningful

The Director General - Mr Solomon Dube

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value to thecountry's civil aviation objectives. This is already paying

dividends as the Director – General was, in the first year of SWACAA's existence, able to host two major events in the calendar of the civil aviation industry in Africa, Routes Africa which is a sought after airports and airlines marketing forum and the Regional ICAO Directors – General Meeting of the African and Indian Ocean Region.

“We have a job to do”, Mr Dube quickly focuses the subject of the interview away from himself. “There is a dream that Swaziland must take her rightful place among states that push the agenda for their economic activity through, among other vehicles, the ability of these states to carry out business with the rest of the world efficiently and with fast and ease of access. In modern times, nothing fulfils that need as much as civil aviation does. If you want to be a roses farmer and you know the roses market to be in (romantic) Italy, you must go to work with the full assurance that there is a way of getting your wares to Italy within ten hours of harvest. A tour operator sitting in Latin America must find it easy and practical to arrange a big tour of Latin Americans into Swaziland. He must look and find various route options through which his clients can access Swaziland. Distance to destinations and markets should not be a barrier of entrepreneurial thinking. A civil aviation industry is supposed to shrink the world for the benefit of all its citizens”, states the Director – General resolutely.

Mr Dube says that when he stretches his imagination to look at the ideal future, he sees SWACAA being able to rise to the occasion –“ attracting and retaining world class air traffic and related customers through its efficiently regulated, safe and reliable business offerings to the aviation industry”. He adds that such is his vision for the industry that he is happy to be sharing with staff and the Board of Directors as well as the Ministry of Public Works and Transport. He emphasises that his job is to keep his team focused on the vision, to ensure that staff understand exactly what their role is and how their daily activities on their desks feeds onto the SWACAA strategy. “At the end of each day in the office we must be able to give an account of what it is that we have done to bring the country closer to its objectives”. He adds that SWACAA is both operator and regulator because of the size of the local industry

The Director – General who is also a leader of a large church also draws his inspiration from the Holy Book which he says gives him the strength to pull through in difficult times and also keeps his ego contained in good times when all situations seem subdued and under his feet. He particularly likes the story of Nehemiah and the great project of re-building Jerusalem. He says that a great and visionary leader sees and speaks” things that are not as though they are” until they come into being. According to Dube, His Majesty the King has a clear vision of Swaziland one day becoming a force to reckon with in the air transport industry in the region. “Visionary leaders are characterised by their ability to dream good dreams for their people.

Those of us privileged enough to serve in one capacity or the other under this leadership, must burn the midnight oil and ensure that we produce results which will vindicate this visionary so that generations to come are able to say, “he dreamt a good dream- see how much it has benefitted us”.

Mr Dube counts himself lucky to be leading a team of knowledgeable and well exposed executive with good credentials and proven track records in their professional lives. This is the reason that makes him confident that the strategic objectives that SWACAA sets for itself will be achieved. He is determined however to ensure that the number of people skilled in aviation is increased in his term of office.

The Director- General's energy is spent on work that should get Swaziland out of the bad list of non compliant ICAO member states. He says that there is a clear eight point index which ICAO left, commonly referred to as “ eight critical areas of safety and security oversight” that he must drive to get Swaziland in the right books . “That is my bread and butter”, he says. Mr Dube is optimistic that the next ICAO audit should make the kind of finding that at the very least gives reason for the world to give Swaziland a second chance. Until then, the Director – General of the Swaziland Civil Aviation Authority Mr Solomon Dube believes that everybody at SWACAA must put his shoulders on the wheel and push because there is a job to do – a big national job to do.


Swaziland - New Era In Air Transport Industry

waziland is experiencing a re-birth and complete overhaul of its civil aviation indusrty and operations. Following the 2007 universal safety audit and the 2006 security oversight audit by the International Civil Aviation Organisation (ICAO), this country has made Smajor and serious inroads into changing the kingdom's civil aviation landscape.

The Swaziland Civil Aviation Authority has been given autonomy to govern all matters pertaining to the industry and uphold all safety and compliance standards as clearly defined by ICAO. The senior management team of the Authority has, since coming into office, been overseeing a vigorous recruitment and training of staff in ICAO accredited institutes in South Africa and in the United Kingdom to regulate, license and enforce industry compliance and airport operations.

Swaziland is positioning herself as a major player in air transport in the SADC region. The commitment is considerable, with a big investment having been made in developing Sikhuphe International Airport to enhance the country's tourism, agriculture, trade, commerce and other sectors. A number of tourists and investors are excited at such a development as it is envisaged to boost their enterprises and make Swaziland easily accessible in a very efficient manner.

A bastion of modern architecture, Sikhuphe is characteristic of a 21st century airport. The current infrastructure and operational improvements are bringing Swaziland's air transport network fully into the 21st century to facilitate an increase in economic and social

Director General, Solomon Dube (left) at Taoyuan International Airport in the Republic of China on Taiwan. With him is Mr Lloyd Dlamini (former Director PMU) and Mr. Bertram Stewart Principal Secretary in the Ministry Economic Planning and Development

Swaziland is experiencing a re-birth and complete overhaul of its civil aviation industry and operations.

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development. “You needa good air transport network if you are to play a meaningful role in this century's economy”, observes MrSifisoMnisi SWACAA's transport economist and Director of Air Transport. MrMnisi agrees that the cost of the civil aviation industry is huge and strenuous on small economies such as Swaziland and indeed the majority of African states who are faced with immediate social challenges such as poverty”. He argues. “Inspite of these challenges however, most states have air transport high in their agenda because of its proven ability as a “catalyst to economic growth”, adds Mr. Mnisi.

Significant infrastructural development such as hotels in the surroundings of the airport is to be made to provide the necessary facilities for visitors coming into the country for leisure as well as businesses purposes. SWACAA is pursuing the airport city model found in modern airports such as Singapore, O.R.Tamb, Amsterdam to mention just a few. “Today's airport is no longer the cold point of transit and intimidating place that travelers must brave to get to a destination. It has become a business district in its own right - housing not only the terminal building convenience shops and offices but conference venues, hotels, cargo storage facilities and shopping malls as well,” Mr. Mnisi elaborates. He also adds that SWACAA has a program which will be rolled out in the next few months to unpack these business opportunities to Swazis so that they may begin to position themselves accordingly, even forging international alliances and ventures. Direct and indirect job opportunities from the industry are expected to benefit a great number of Swazis as operations begin in earnest. SWACAA officials are encouraging local companies and other organizations to identify their own stakes and develop strategic relationships among themselves and especially with international partners who have the necessary expertise and exposure to add immediate value.SWACAA is at an advanced stage of developing routes that shall serve to open Swaziland to the world. Major destinations of the region for leisure and business purposes travellers of all economic standing are given priority in SWACAA's marketing strategy. The marketing team made predominantly of two departments – the Marketing and Corporate Affairs headed by Mr Sabelo Dlamini and Air Transport and Economics headed by Mr Mnisi converge in the office of the Director – General, and under Mr. Dube's leadership and guidance, a concerted effort is being made to market Swaziland's air transport infrastructure and airspace. For the past year the team has been busy developing routes linking Swaziland directly with other parts of the world, especially East Africa and the Middle East. The objective is to have long-haul flights from across the world landing at Sikhuphe International Airport.

SWACAA has a passion for low cost mode of air transportation.Mr Sabelo Dlamini, the Marketing and Corporate Affairs Director relates a fascinating story of market women at a West African country airport terminal building. “They were carrying bokhondzekhaya(hawkers' big bags), and waiting for a domestic flight to another part of the country,” he says. “These were ordinary vendors, at best semi literate, and I said to myself, is this not what air transport is supposed to do anyway: provide a service to simple people who have a need to move from one place to another swiftly?”Mr Dube elaborates, “anything that can be accessed by low and middle income earners is almost guaranteed to be a success story”. He adds that the low cost airline model all over the world and especially in Africa is the key to airline business sustainability because of its ability to get onto the plane a regular pool of passengers who otherwise would not afford to fly. “We hope to be making exciting announcements in the coming months along the lines of low cost airline operations between Swaziland and some destinations in the Southern African Region”, concludes the Director- General.

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Above : Air Transport Director, Mr. Sifiso Mnisi, at a meeting with Airline Officials in Addis Ababa.

Above : Marketing and Corporate Affairs Director, Sabelo Dlamini, making a point at a SWACCA networking stand at a Routes Forum

whilst Mr Sifiso Minisi looks on.



Upholding Values is SWACAA's Baseline

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I will show COMMITMENT to my job and be LOYAL

to my company

I RESPECT myself, and will treat everybody with respect

regardless of who they are

I promise to do my job with INTEGRITY, due consideration

of professional ethics and in utmost HONESTY



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I will do my job with TRANSPARENCY,

give an ACCOUNT of myself and take

RESPONSIBILITY of the consequences of my actions

and judgement

I acknowledge that I owe everybody the professional obligation

of treating their affairs with CONFIDENTIALITY and I undertake to remain true to this

virtue regardless of how I came across the information.


SWACAASWAZILAND CIVIL AVIATIONAUTHORITY EEvents Picture Gallery

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16official SWACAA magazine


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assemblies will lack the empathy and understanding of unique situations and difficulties experienced by member states in certain parts of the world, particularly in the developing member states. These states therefore have a duty to influence resolutions of such important meetings such that it should be practical to implement them.”

The Government of the Kingdom of Swaziland had therefore taken a decision for Swaziland to have a seat in the ICAO council. This was to be done in collaboration with SADC. Council is the highest administrative ICAO organ and has a three year term of office. Membership to the council is through a secret balloting system. There are however some states that have permanent membership to council. For the majority of states, the three year seat is earned through a cut – throat lobbying and networking political monouvering. Swaziland did win a seat though admittedly by a very

THE THIRTY SEVENTH SESSION OF ICAO ASSEMBLY

– SWAZILAND'S TURNHon. Ntuthuko Dlamini Minister of Public Works and Transport, Mr. Paul Nkambule Principal Secretary

in the Ministry of Public Works and Transport and Mr Douglas Litchfield the Swaziland Representative at the ICAO Council in Montreal-Canada.

Minister of Public Works and Transport Honourable Ntuthuko Dlamini was leader of a delegation Mrepresenting Swaziland at the 37th Assembly of the

International Civil Aviation Organization in Montreal Canada from the 28th September to the 8th October 2010. The delegation included the Principal Secretary of the Ministry of Public Works and Transport Mr. Paul Nkambule, Mr. Douglas Lichfield former Director of the then Department of Civil Aviation and officials from the Swaziland Civil Aviation Authority.

The two main objectives of the delegation was to represent Swaziland at this three yearly meeting of the main body of the ICAO member states. This involved participation, articulating Swaziland's position to influence ICAO's policies on civil aviation. As the Principal Secretary Mr Paul Nkambule puts it, “policies that have been made at a big international level such as ICAO

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initiatives taken by ICAO, and commended the Secretary General for taking substantial steps to emphasize security's importance, as well as his action in consolidating the security programmes within the Aviation Security Branch; · Supported the draft Declaration on Aviation Security

proposed by the Council as a means of demonstrating the political will of States to strengthen aviation security worldwide;

· Acknowledged the Universal Security Audit Programme (USAP) and recognized the introduction of a limited level of transparency with respect to USAP audit results, as well as the mechanism to deal with significant security concerns in a timely manner;

· Furthermore revised the consolidated statement on the continuing ICAO policies related to the safeguarding of international civil aviation against acts of unlawful interference.

· Also considered the subject of Implementation Support and Development (ISD) Programme on the basis of a report by the Council describing a new strategy for coordinated aviation security assistance. The three components of the new strategy include capacity-building, raising awareness and improving ICAO's training and advisory services in aviation security. It noted the Secretariat's announcement that its assistance initiatives would be greatly increased to States in need.

The meeting considered the Council's report that indicated that significant progress regarding new environmental standards for certification of aircraft has been made by ICAO since the 36th Session of the Assembly. The report included activities carried out by the Secretariat and the Council's Committee on Environmental Protection (CAEP). Protection is required against emissions of carbon dioxide and nitrogen oxides, among other things. Reference was also made to aircraft noise curfews during the deliberations, whilst taking into account ICAO's balanced approach to noise management. It was noted that in the past, due to noise restrictions on older aircraft, developing countries have suffered financially due to their operators' inability to replace aircraft in their fleets. It was acknowledged that the role of ICAO is to promote cooperation amongst States and the interest of all States should be taken into account.

The meeting also considered the Council's report on progress in the development of sustainable alternative fuels for aviation especially since the 36th Session of the Assembly had encouraged the Council to promote improved understanding of the potential use and related emissions impacts of alternative aviation fuels. The meeting also considered the Council's report on progress made related to aviation environmental protection in other United Nations (UN) bodies, including inter alia information on

small margin. Cabinet had nominated Mr. Lichfield to represent the country and is now serving in the important organ and for the next three years will be based in Monteral Canada.There were 1577 participants representing 177 Member States and 39 organizations with observer status.

Some of the significant issues on the agenda and the outcome of the deliberations which SWACAA and Swaziland's representative at ICAO have to be working on, on behalf of the Government of the Kingdom of Swaziland,for the next three years, include the following:

Technical Cooperation

The meeting considered the report of the Council covering the last three years that also included information on the restructuring of the Technical Co-operation Bureau (TCB) carried out in early 2010 in order to increase the efficiency and effectiveness of the TCB. There were also other working papers presented by several delegations concerning the matter. Considering the rapid development of civil aviation technologies, it was agreed that ICAO's Technical Cooperation Programme will continue to play an important role in providing support to States because the Programme is one of ICAO's pillars in assisting States.

International Financial Facility for Aviation Safety (IFFAS)

The meeting considered the Council's report that IFFAS had become operational in June 2003. The objective of IFFAS was to assist Member States in financing safety related projects, to correct deficiencies identified by the ICAO audits and for which such States cannot otherwise provide or obtain financial resources. The Council had concluded at its meeting that the newly established Fund for Aviation Safety (SAFE) might provide a framework in which the activities of IFFAS could be undertaken in a more efficient way and that it did not believe that IFFAS should continue to exist. However no decision had yet been taken on the possible dissolution of IFFAS.

Aviation Security Policy

The meeting considered the working paper presented by the Council including its report on the seven strategic focus areas of a new aviation security strategy known as ICASS which builds on the current Aviation Security Plan of Action and presents a number of shifts in emphasis. There were also other working papers presented by various delegations. The meeting, among other things:

·Noted with satisfaction the existing and new aviation security 20



developments emanating from the UN Framework Convention on Climate Change (UNFCCC). There were several working papers on the subject. Due to the different views and opinions, there was an informal group established to help in drafting a common position. The Assembly therefore adopted Resolution 17/2 being a consolidated statement of continuing ICAO policies and practices related to Environmental Protection – Climate Change. The Assembly among other things, resolved: To request the Council to:

· Ensure that ICAO exercise continuous leadership on environmental issues relating to international civil aviation, including Greenhouse Gas (GHG) emissions;

· Continue to study policy options to limit or reduce environmental impact of aircraft engine emissions and to develop concrete proposals;

· Continue to cooperate with organizations involved in policy-making in this field, notably with the Conference of the Parties to the UNFCCC.

That States and relevant organizations will work through ICAO to achieve a global annual average fuel efficiency improvement of 2 % until 2020 and an aspirational global fuel efficiency improvement rate of 2% per annum from 2021 to 2050, calculated on the basis of volume of fuel used per revenue ton kilometre performed;

That, without any attribution of specific obligations to individual States, ICAO and its member States with relevant organizations will work together to strive to achieve a collective medium term aspirational goal of keeping the global net carbon emissions from international aviation from 2020 at the same level, taking certain circumstances into account;

That a de minimis threshold of international aviation activity of 1% of total revenue-ton-kilometres should apply to the submission of States' action plans, subject to certain conditions. These are commonly called Market Based Measures (MBM); (NOTE: Airlines achieving 1% or more would be required to pay a financial penalty. In terms of the formula, no African airline will be affected because even the busiest airline, South African Airways, only achieves 0.6%).

These Market Based Measures (MBM) would follow strict guiding principles one of which is that where revenues are generated from MBM, it is strongly recommended that they should be applied in the first instance to mitigating the environmental impact of aircraft engine emissions, including mitigation and adaptation, as well as assistance to and support for developing States.

Regional Safety Oversight Organizations

The meeting reviewed the report of the Council which highlighted activities undertaken by ICAO since the 36th Session of the Assembly, and also considered other working papers submitted by several delegations. The Assembly among other things directed the Council to promote the concept of regional cooperation for the purpose of enhancing safety and safety oversight, as well as the establishment of Regional Safety Organizations (RSOOs), and urged States to develop and further strengthen regional and sub-regional cooperation in order to promote the highest degree of aviation safety.

Halon Replacement

The meeting considered the Council's continuing progress report on the development of alternatives to halogenated hydrocarbon (halon) for use in fire protection systems of civil aviation aircraft, including progress towards development of viable halon replacements. This is because halons contribute to climate change and are no longer being produced by international agreement due to the fact that they are ozone depleting chemicals. The Assembly among other things urged States to regularly inform ICAO of their halon reserves, and resolved that the Council reports to the next Assembly Session on progress made in developing halon alternatives.

Safety Management and Safety Data

The meeting considered the Council's report on the evolution of ICAO's proactive safety management approach and endorsed it. There were other working papers on the subject. The discussion highlighted the fact that implementation of safety management is a challenging task and that training and more general support is critical to its effective implementation. The development of a new Safety Management Annex was deemed to be essential. It was recommended that the new Annex be developed in a timely manner, as well as in close collaboration with Sates and international organizations. The Council was requested to make the necessary arrangements.

ICAO Global Aviation Safety Plan and Regional Aviation Safety Groups

The Assembly reviewed the Council 's report on the implementation and planned evolution of ICAO's Global Aviation Safety Plan (GASP) and resolved that ICAO should implement and keep current the GASP and the Global Air Navigation Plan (GANP) to support the relevant strategic objectives of ICAO and instructed

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the Secretary General to promote, make available, and effectively communicate the GANP, GASP and its associated Global Aviation Safety Roadmap (GASR) global plans.Cooperative Arrangements for the Prevention of the Spread of Communicable Disease through Air Travel

The meeting considered the Council's report on the Cooperative Arrangements for the Prevention of the Spread of Communicable Disease through Air Travel (CAPSCA) project concerning improved management of communicable disease in the aviation sector through multi-collaboration. It highlighted the need for coordinated action by the global community to help prevent and manage the risk of spread through air travel of communicable disease of serious public health concern.

The Assembly resolved among other things, to urge States and regional safety oversight organizations to ensure that the public health sector and the aviation sector collaborate to develop a national preparedness plan for aviation which addresses public health emergencies of international concern and which integrated with the general national preparedness plan.Liberalization of International Air Transport Services

The meeting considered the Council's report on major work accomplished by ICAO since the 36th Assembly under the economic policy programme and provided a brief overview of significant industry and regulatory developments in the field of economic regulation and liberalization of international air transport.

There was broad support for the Council's plan to consider the convening of another air transport conference during the next triennium. It was suggested that unlike the conference held in 2003 which had a comprehensive coverage, this conference should focus more on new or key issues, such as liberalization of market access and air carrier ownership and control. Some concern was expressed regarding the implications of liberalization, particularly for developing countries, given the disparity in development stages and the competitive strength of their airlines.

It was suggested that ICAO should continue to provide guidance and assistance to these States in the liberalization process. It was also suggested that ICAO should consider undertaking further work to develop additional indicators that could help measure the range and progress of liberalization worldwide, for example, an indicator of air traffic freedoms on a country-by-country basis.

AFCAC Secretary General Mr Boubar Djibo at the African Commission dinner with SWACAA’s Bonisiwe Buthelezi MC for the event - Montreal Canada.

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2. AIRPORT INFRASTRUCTUREAirports infrastructure was identified as core business of SWACAA. The standard was set high and was to be nothing less than meeting all the provisions of ICAO compliance as pointed out in the relevant annexure documents. Aerodrome infrastructure at the two airports was to meet the demands of the aviation industry locally and internationally. SWACAA therefore had to immediately set up a framework for establishing and monitoring ICAO compliance of all airport infrastructure in accordance with ICAO established standards. IATA Level of Experience Code C is to be used as a benchmark and personnel is to be trained to meet the required skills level.

3. SAFETY OVERSIGHTSWACAA acknowledged the fact that safety is the company's primary mandate and that there is an ICAO Universal Safety Oversight Audit Programme in place that the Authority must address and conquer. These were numerated as the primary legislation, regulations for operation, the organizational structure manned by relevantly qualified and skilled personnel working on sound technical guidance material. The Authority would then be licensing and certifying the industry on a continous and on going basis, monitoring it for compliance with ICAO set standards whilst at the same time fostering respect for the country's rule of law. SWACAA would in this regard want to earn its respect nationally and internationally as a civil aviation organisation that has the ability to resolve all civil aviation related safety issues happening within the boundaries of the country.

It was in the serenity of the Orion Hotel behind the calming backdrops of the naturally green and lush gardens of Pigg's Peak, Iat the rolling hills and welcoming valleys of Hhohho that the

leadership of the newly established Swaziland Civil Aviation Authority (SWACAA) met to map out a strategy on how they would take the organisation forward. As the Board chairman remarked at the opening of the session, they were all traversing on “virgin land”. The chairman observed that doing something that has not been done by anyone before paused its own challenges and excitement. The disadvantage is that you have no notes to look at for guidance, you have not the luxury of predecessors to be able to see how you can improve on their work, which means you can not learn from the mistakes and strengths of others. On the bright side to it is the fact that you have an opportunity to be creative and make things out of your own image. Assisted by David Pullen and Mathew of ITISA, thus was to be the beginning of a mapping out of a three year rolling strategic plan. the team identified eight Strategic Focus Areas that SWACAA must get right in the coming three years:

1. PEOPLEThere was consensus that people were to be SWACAA's greatest capital. The industry relies heavily on technical skills and personnel has to be certified at international level. The team agreed that SWACAA's strategic objective for its human capital was to be the identification, retention and development of competent people who will reflect the culture and image of the company. The plan agreed on a number of key indicators through which it will gauge success or lack of it in the plan.

THE WAY FORWARD – SWACAA CRAFTS A WINNING STRATEGY

Right: Board Chairman Major Richard Dlamini opening the retreat

Board Members : second from left; Prince Thumbumuzi making a point to President Dhlamini whilst Chief

Mkhumbi Dlamini and Mandla Mamba listen with keen interest

23



4. AVIATION SECURITY OVERSIGHTCognisant of the prominence of aviation security in the agenda of the world civil aviation bodies, and all member states, SWACAA's objective is to safeguard civil aviation operations in Swaziland against acts of unlawful interference. It also aims to promote both Matsapha and Sikhuphe International airports as user – friendly, secured and safe gateways in Southern Africa. In achieving this, SWACAA will be assisted by ICAO positive audit results, statistics showing a zero crime, a state of affairs that should in turn lead to growth of air traffic and diversified business growth around the airports.

1. ECONOMIC PARTNERSHIPS

In recognition of the role of air transport as a catalyst for economic growth, SWACAA's objective is to establish and maintain strong partnerships with other organisations and stakeholders locally and globally, other industries and states in order to stimulate the national economy through a vibrant air transport industry. The Authority wants to ensure that whilst it endeavours to bring world class civil aviation and air transport business to the local economy, its plans are backed by a reliable scientific data that is easy to verify.

6. INFORMATION TECHNOLOGYThe Authority seeks to provide a reliable, efficient and integrated aeronautical information management system and an ICAO compliant air traffic safety Infrastructure. This calls for the institution to continuously upgrade its IT infrastructure to ensure that it meets international standards and industry benchmarks. Measures of success were established to determine if and when the intended objectives are met. It was recognized that data is a cornerstone of sound business management and therefore the integrity of information in the organisation's systems must never be in doubt. Disaster recovery and information backup plans were agreed to with time lines put in place. The use of IT systems is to improve operations and offer the highest level of customer service in compliance with the ICAO standards.

7. Marketing and Brand imageThe Swaziland Civil Aviation Authority (SWACAA) decided that it would like to position itself as a reputable and recognised commercial brand with a good corporate citizenship. It recognised the strategic importance of communication thus passing on to all national and international stakeholders key information that the world market needs to have in order to make informed decisions. SWACAA therefore resolved to attract reputable airlines for passenger and cargo and to increase passenger volumes through the marketing strategy that it agreed to employ. It aims to be a very well established brand within the next three years, nationally and internationally with its airports well known. The image of the local industry can only attract positive feedback because SWACAA maintains a good and open rapport with the media through which the right information will be broadcast to all stakeholders.

8.FUNDING AND ACCOUNTINGFunding being the heartbeat of every business SWACAA views the ability to create its own sources of revenue, broadening the existing streams and ultimately bringing relief to Government as a major priority. Whilst the Authority intends to collect revenue through the traditional industry user pays streams such as landing fees, airport taxes and regulator fees, it will within the cycle of the strategic plan increase its revenue base, reduce government funding and initiate commercially viable projects that are within its legal mandate by following diversified commercial activity airport models. The management of risks and controls is viewed by the leadership of SWACAA, through the strategy in a very serious light. Transparent and accountable financial systems were decided upon as the hallmarks of a good financial and accounting system that should speak to all stakeholders with clarity

CORPORATE GOVERNANCE AND LEGAL SERVICESThe Swaziland Civil Aviation Authority (SWACAA) has embraced Corporate governance as one of her key focus areas according to King III. Its objective is to ensure that Swaziland complies with national and international laws in fulfilling her civil aviation obligations and that SWACAA's reputation must at all times be of good standing. SWACAA shall therefore have industry standard corporate governance principles enshrined in policies and ethics codes of SWACAA. There shall be set up a vibrant legal service system that should assist SWACAA leadership and the country comply with industry international conventions and protocols with clarity of meaning, interpretation and implication. SWACAA's relation and practices with the regulated community must invoke a sense of fairness and justice and yet strict adherence with compliance requirements.

The Board o Director with Senior Management putting their heads together on a way forward

f

24



SWAZILAND GETS ON THE MAP OF CIVIL AVIATION AFRICAN STATES

he ICAO regional secretariat, based in Nairobi, led by the then Regional Director Mr Geoff Moshabesha chose TSwaziland as a host for the meeting of Directors – General

of the African Region, a meeting that was graced by the honorable Prime Minister of the Government of the Kingdom of Swaziland and attended by one hundred and twenty eight delegates from the member states. This is an annual meeting where the Directors – General deliberate upon largely implementation issues emanating from ICAO council resolutions and also look at safety and security aviation protocols as affecting the region. His Excellency thanked ICAO's leadership for choosing Swaziland for the meeting, acknowledging that nations compete for opportunities to host events of this magnitude. He said that such a situation was caused by the many spinoffs the host nation stands to benefit as a result of the exposure it gets upon opening itself to so many distinguished leaders from across the continent. He emphasised that Swaziland does not take for granted this opportunity .

His Excellency the Prime Minister, On behalf of His Majesty's Government, extended his heartfelt appreciation for the support that the country received in its campaign for a seat at the ICAO

council. He acknowledged the role played by SADCC member states and the African Civil Aviation Commission(AFCAC) leadership in the organisation that ensures that Africa does get to air her views at ICAO and that representation is fair and balanced.

He pointed out that Swaziland is fully cognisant of the important economic role of efficient air transportation, Which is why the country is sparring no effort in getting its civil aviation industry fully operational and in compliance with all the standards set by ICAO. He also acknowledge technical assistance that Swaziland has received and continues to benefit from through the regional ICAO office especially as the country addresses the eight critical safety areas that have been a subject matter of the last ICAO audit on the state of the civil aviation operations in the country. He added that the establishment of a fully fledged CAA in the country was a step in the right direction as the Government was now going to have a fully empowered organisation outside of conventional Government structures to work on the issues that have held Swaziland back in the past, bring professionalism in the industry and ensure compliance of the country with the high standards set by the International Civil Aviation Organisation.He said that as this newly established CAA works it will no doubt need

HIS EXCELLENCY THE HONOURABLE

PRIME MINISTER SPEAKING ON THE

OCCASSION OF THE OPENING OF THE

4TH MEETING OF THE DIRECTORS -

G E N E R A L O F C I V I L AV I AT I O N

AUTHORITIES AND THE FIRST MEETING

OF THE REGIONAL AVIATION SAFETY

GROUP OF THE AFRICAN AND INDIAN

OCEAN REGION – 8TH NOVEMBER 2010

AT ESIBAYENI LODGE

The Honorable Prime Minister Dr Sibusiso Barnabas Dlamini addressing Delegates at the opening of the

Director’s General Meeting at Esibayeni Lodge

26official SWACAA magazine


a lot of guidance and will be coming to various member states to consult. He clarified that the local CAA because of the size of the industry and resources will initially do both regulator and operator functions of the industry and the airports. He hoped that with the new international airport nearing its completion, airlines in the region will find commercial sense in partnering with Swaziland in developing routes that will help open the kingdom to the world and the world to the kingdom of Swaziland. He was however quick to re-iterate His Majesty's Government's commitment in making sure that things were done in the right manner and that there were no corners cut and no short cuts taken . It imperative he said that as work to finish construction of the airport was at an advanced stage, everything must be done correctly in e n s u r i n g t h a t t h e n e c e s s a r y professional work to certify operations resumes.

His Excellency spoke at length on the need for training and general skills acquisition for an industry that is as renown for sensitive to error as the civil aviation is. He assured delegates that the Swaziland Civil Aviation Authority was spending a good measure of its t ime and resources in training personnel to equip them with a p r o f e s s i o n a l h a n d l i n g o f t h e complexities of this type of service.

He wished the delegates good and constructive deliberations as they look at how decisions made in recent forums such as the July 2010 Beijing conference and the 37th ICAO Assembly in Montreal will impact the industry in Africa. He expressed his Confidence that where the meeting felt that some of these resolutions may not be in the interests of African states there ways of having these brought up and addressed through the appropriate channels.

Top: Hon. Ntuthuko Dlamini, Swaziland representative at ICAO, Mr. Douglas Litchfield, Mr. Solomon Dube SWACAA DG and AFCAC Secretary - General Mr Boubar Djibo.

Above: AFI Delegates listening to the meeting’s proceedings

27



ver since the world came to a shocking discovery that human beings can use an aircraft as a weapon of mass destruction, life changed forever in world airports; and it had to. Acts of terrorism that shook the world such as the Lockerbie bombing of an aircraft over Scotland in E1988, the New York Twin Tower terror attacks (infamously known as the Nine Eleven) in 2001, and most recently the Christmas Day

incident meant that ICAO member states had to do something extra ordinary to step up security measures at airports to ensure the safety of passengers aboard aircraft, citizens in terminal buildings and everywhere.

Terrorism has put enormous strain on the industry as the reality of the war against terror has meant that security measures must be constantly reviewed at a huge cost, often times, unanticipated. Passengers have to bear the brunt as airports have become harsh and cold places with long queers and turnaround times as well as repugnant body searches . But then again with airport security there can be no room for relaxation of standards as anything like that may lead to disastrous consequences.

SWACAA 's determination to confront security concerns in our airports is demonstrated by the level of preparations that it is putting up with to ensure that no stone remains unturned as the country forges ahead to be counted among the best in aviation security compliance. The Deputy Prime Minister Honourable Themba Nhlanganiso Masuku recently presided over the graduation of twenty nine trainees, new recruits who had undergone an intensive aviation training course AVSEC Basic 123 at the OSSU station at Ngonini. Also in attendance was Minister for Public Works and Transport Mr Ntuthuko Dlaminia and minister for Transport and Energy in the Republic of Zimbabwe. The course had been conducted by the Civil Aviation Authority of Zimbabwe which has a very well respected ICAO accreditation in the region. Over and above training the Zimbabweans have also assisted SWACAA in establishing the national security programme, the national security quality control programme and the national security facilitations programme. The Royal Swaziland Police which also provided conducive training and boarding facilities at Ngonini, covered important courses for the trainees in the areas of firearm, explosives and dangerous substances identification, foot drill and discipline. The Deputy Prime Minister who was acting Prime Minister at the time was actually standing in for the Prime Minister Dr Sibusiso Barnabas Dlamini who had travelled outside the country on Government business. In his speech the Prime Minister acknowledged the support and guidance the country was getting from neighbouring states such as Zimbabwe. He said that with that kind of support neighbouring states did not

AVIATION SECURITY

– THE BURNING ISSUE


have to re-invent the wheel, thus losing a lot of time and resources in the process. Zimbabwean minister for transport and energy also expressed his government's delight for the confidence that the Kingdom of Swaziland has demonstrated in them. He further pledged more co-operation from his government in any area where the Kingdom felt that they can be of assistance.

Aviation security and the police play complementary roles to each other at an airport. The primary objective is to prevent crime and protect the aviation customer. Whereas the aviation security role is specialised on aviation concerns and vigilance the police do national security aspect with the power to arrest and detain suspects either for further questioning or prosecution.

With the rise in acts of terrorism, it is little wonder that aviation security has taken centre stage and has become a much specialised security subject with detailed guidelines and sets of standards to comply with. It is fair to say there is zero tolerance to a breach of and non- compliance with security standards – and these standards keep on being reviewed every time there is an incident. It is a very dynamic field largely because it is terrorism driven. “ The whole purpose of aviation security is to safeguard aviation operations against acts of unlawful interference such as aircraft hijacking, bomb attacks, terrorism and sabotage of airport facilities”, says Mr Jabulani Magagula, Head of Aviation Security at SWACAA. Mr Magagula explains that there are conventions and international protocols that address in detail how member states should beef up security at airports to deal with threats to the security of aviation customers. Such conventions include the Chicago Convention, the Vienna Convention, The Montreal Protocol and the Tokyo Convention among others. All these contain detailed annexure dealing in detail with different aspects of security standards to be followed by ICAO member states. Money laundering, human trafficking and drug smuggling are some of the modern day security concerns that aviation security has to deal with because today there is a huge amount of collaboration among state agencies such as customs department under the Swaziland Revenue Authority, the immigration department in charge of people movement in terms of passports and visas and the law enforcement agencies the latter being the police and the army. Mr Magagula further reveals that from a security standpoint SWACAA is ready to meet the security demands of Sikhuphe International Airport as all the required security equipment has been installed and is ready for commissioning. These include x - ray machines for the screening of prohibited material in passenger baggage, hand held and walk in metal detectors as well as interior and exterior camera surveillance network to control access into restricted airport areas.

In the same vein there is upgrading of facilities and equipment at Matsapha International Airport which should serve a multiplicity of results ranging from security to customer convenience. This is so necessary because as Mr. Magagula quickly points out that Matsapha is the airport that was actually audited by ICAO and whatever findings were made were as a result of the state of affairs found there, It is therefore imperative that security and other concerns at the terminal building be attended to. Training has in the main been done at least enough to enable operations to resume at Sikhuphe with full confidence that the country has the capacity to deal with aviation security threats to guarantee the protection of all customers and passengers, baggage and cargo passing through our terminal buildings to and from the country.

Head of Aviation Security: Mr Jabulani Magagula

The Deputy Prime Minister flanked by Minister of Transport and Energy (Zimbabwe) and Minister of Public Works and Transport

The DPM awarding a certificate to a Aviation SecurityGraduate

Aviation Security Graduates at the pass out parade

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Sikhuphe International Airport Air Traffic Control Tower

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To the sky above, Let’s fly!

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