MRS ROI on CPD
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Transcript of MRS ROI on CPD
Professional Development: Why bother?
MRS CPD Event8th October 2014
Karen Adams
• What difference will this make?
• What will you do with this?
• What do you hope to get out of the event?
• Why did you come to this event?
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What IS ROI?
Return on Investment
=
£made - £spent = return
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What IS ROI?
Return on Investment
=
Was ‘it’ worth it in terms of impact?
How do you know?
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How does it work?
Level Need Objective Measurement
4. Impact • What is the problem/ opportunity?
• What will the change be – and by when?
Where is the evidence of change?
3. Application • Who needs to be doing what differently or better to address this?
• What will people be doing as a matter of course, and by when?
How will you know this is happening?
2. Learning • Who needs to learn what for that change to happen?
• What will people know/be able to do – and by when?
How will you know this has been achieved?
1. Engagement • Who needs to be engaged and how for the learning to be successful?
• How engaged do people need to be by the intervention – and what will they do as a result?
How will you know how people feel about the effectiveness of the intervention?
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It’s all in the planning
• Knowing what you want to achieve – precisely
• Knowing what actions you need to take to get there
• Knowing what you need to learn to be able to do this
• Knowing the best way of getting that information or those skills
• And knowing how to measure success at each stage
• An adaptation of a very well-established evaluation framework (Kirkpatrick) – but developed as a planning tool.
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On an individual level
Level Need Objective Measurement
4. Impact • I want to get a senior researcher role
• Within 9 months I will be promoted
New job!
3. Application • I need to demonstrate I have the skills needed by an SR in my organisation
• Within 6 months I will be routinely carrying out some SR tasks
Through appraisal, inclusion in team reports
2. Learning • I need to identify which additional skills I need – and to get them
• Within 3 months I will have evidenced that I know – and can do -higher-level tasks
Work diary?Appraisal?
1. Engagement • I need to speak with my manager about work shadowing, and going on training relevant to L2
• Work shadowing has me helped to identify skills needed and start to work on them
Learner diary?
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On an organisational level
Level Need Objective Measurement4. Impact • We need to increase business
coming in by 10%• This year we’ll report 10%
increase in winning tenders
Business reports
3. Application • More researchers to be drafting winning proposals
• Managers approving rather than drafting
• All who are writing tenders have at least one winning tender.
• Managers spending less time drafting/revising
Business reportsFeedback from managers
2. Learning • Researchers need to know what makes a proposal a ‘winner’ and feel confident they can write one
• Managers need to know what makes a winning proposal
• All researchers in pool will have produced one draft which needs only minor changes
Feedback from assessed proposals
1. Engagement • Researchers need to see that this learning is important. Managers need to agree that this is worthwhile.
• Both groups need to know how they are going to apply this learning
• Managers and researchers rate learning at least 4 out of 5 on relevance and importance
• Managers and researchers identify at least two actions to take
Post learning questionnaires and action plans
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What’s needed to make this work?
Employers need to be able to….. Individuals need to be able to…….
• identify the skills needed to meet their objectives
• recognise and value the skills their employees have - and deploy these effectively
• Identify where any gaps in skills• understand how learning addresses
skills gaps – and the evidence needed to show this has been achieved
• articulate the skills & knowledge they have and how these link to their objectives
• identify the additional knowledge & skills they need – and how to acquire these
• demonstrate that they have gained – and can apply – the new, needed skills
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All this depends on a shared understanding of:• the knowledge and skills needed, and how these can be measured• how these can be developed - and assessed - most effectively • the environment needed to enable people to apply their skills
• What difference will this make?
• What will you do with this?
• What do you hope to get out of the event?
• Why did you come to this event?
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What can you tell me about this slide?
For further information
For more information about learning and qualifications in the application of return on investment methodology see
www.abdi.eu
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