OR

b) Discuss how existing infrastructure can be leveraged through KM 8

UNIT-III

4. a) Explain how you can develop a good KM system in an

organization 8 OR

b) Explain the concept of Knowledge Audit 8

UNIT-IV

5. a) How KM system can be deployed by using RDI Methodology? 8

OR

b) Discuss the relevance of reward structure in the context of KM 8

UNIT-V

6. a) How the performance of KM can be measured? Discuss in detail 8

OR

b) What is Real Options Analysis? Explain 8

SECTION-C

7. Case study (Compulsory): 10

Chester F Carlson invented the Photocopy machine in 1938. He

tried to sell his invention to companies like IBM and GE, but failed

in his efforts as the companies did not believe that there was a

significant market for photo copiers. It was left to a small New

York based company called Haloid to finally market a product that

later became indispensable for making multiple copies of

documents. Xerox Corp, officially came into existence in 1961

after Haloid changed its name to reflect its Core business. Later it

started „Eureka”. Other initiatives both internal and commercial

also followed and Xerox was recognized as the “Most Admired

Knowledge Enterprises” in the world.

Questions:

1. Explain the measures taken by the company for knowledge

expansion

2. How the knowledge present within the system can be

harnessed? [41/XII T/312]

[April-12]

[MPIBA-01206]

IMBA Degree Examination

XII TRIMESTER

KNOWLEDGE MANAGEMENT (Effective from the admitted batch 2008–09)

Time: 3 Hours Max.Marks: 60 ------------------------------------------------------------------------------------------------------

Instructions: All parts of the unit must be answered in one place only.

Figures in the right hand margin indicate marks allotted.

------------------------------------------------------------------------------------------------------

SECTION-A

1. Answer any FIVE of the following:

Each answer should not exceed one page. (5x2=10)

a) Knowledge edge

b) Implementation of K.M.

c) Leveraging of KM

d) Pilot testing

e) Real options analysis

f) Reward structure

g) KM Team

h) Origin of Knowledge

SECTION-B

Answer the following:

UNIT-I

2. a) What do you mean by Knowledge Management? Explain how

it is helpful to business 8

OR

b) Explain the drivers of KM and State how those drivers are

helpful in business expansion 8

UNIT-II

3. a) Explain how KM can be implemented in a nearly established

business organization 8

OR

b) Discuss how existing infrastructure can be leveraged through KM 8

UNIT-III

4. a) Explain how you can develop a good KM system in an

organization 8 OR

b) Explain the concept of Knowledge Audit 8

UNIT-IV

5. a) How KM system can be deployed by using RDI Methodology? 8

OR

b) Discuss the relevance of reward structure in the context of KM 8

UNIT-V

6. a) How the performance of KM can be measured? Discuss in detail 8

OR

b) What is Real Options Analysis? Explain 8

SECTION-C

7. Case study (Compulsory): 10

Chester F Carlson invented the Photocopy machine in 1938. He

tried to sell his invention to companies like IBM and GE, but failed

in his efforts as the companies did not believe that there was a

significant market for photo copiers. It was left to a small New

York based company called Haloid to finally market a product that

later became indispensable for making multiple copies of

documents. Xerox Corp, officially came into existence in 1961

after Haloid changed its name to reflect its Core business. Later it

started „Eureka”. Other initiatives both internal and commercial

also followed and Xerox was recognized as the “Most Admired

Knowledge Enterprises” in the world.

Questions:

1. Explain the measures taken by the company for knowledge

expansion

2. How the knowledge present within the system can be

harnessed? [41/XII T/312]

[April-12]

[MPIBA-01206]

IMBA Degree Examination

XII TRIMESTER

KNOWLEDGE MANAGEMENT (Effective from the admitted batch 2008–09)

Time: 3 Hours Max.Marks: 60 ------------------------------------------------------------------------------------------------------

Instructions: All parts of the unit must be answered in one place only.

Figures in the right hand margin indicate marks allotted.

------------------------------------------------------------------------------------------------------

SECTION-A

1. Answer any FIVE of the following:

Each answer should not exceed one page. (5x2=10)

a) Knowledge edge

b) Implementation of K.M.

c) Leveraging of KM

d) Pilot testing

e) Real options analysis

f) Reward structure

g) KM Team

h) Origin of Knowledge

SECTION-B

Answer the following:

UNIT-I

2. a) What do you mean by Knowledge Management? Explain how

it is helpful to business 8

OR

b) Explain the drivers of KM and State how those drivers are

helpful in business expansion 8

UNIT-II

3. a) Explain how KM can be implemented in a nearly established

business organization 8