Mpathe

Friday, October 11, 13

MPATHe is a peer-to-peer support platform for patients and curious minds to safely share

health experience & information.


Our mission is to demystify healthcare procedures and terminology, giving users the power to make informed decisions.


KEY SCREENS AND FEATURES


DEFAULT PAGE & PREVIEW STATE

2

1

1 Browse

2 ProfileA customized page for users to add/ edit medication + reminders, trending topics and newsfeed.

3 3 SymptomsSymptom checker where users can pin-point problem areas and interact with diagnostic tools.4

4 MedicationsMedication database includes general definition, drug class, common names & pregnancy risks.

5

5 ConditionsBrowse through the database of chronic illnesses, pre-existing health conditions and other health information

6

6 CommunityA place where users interact and share their medical experiences with each other.


PLANNING


DESIGN RESEARCH


PARTICIPATORY DESIGNCARD SORTING


PERSONAS


CONCEPTUAL IDEATION


SCENARIOS

Method:We ideated and sketched out possible user scenarios by analyzing various patient types from our user research.

User Pool:Discharged patients, hypochondriacs, caregivers, parents, students, health professionals, etc.

Core Behaviors:Concise and trusted references, peer-to-peer advice, quick and easy to use, straightforward, clutter-free, pleasant to use.

Opportunities Identified:P2P community network, reminders for health related activities, web-based or mobile application


Method:We created a survey and received over 40 responses from the internet and 10 from in person. We asked individuals about their health information and what they search when visiting a health website such as WebMd, mayo client and Meddik.

Findings:Out of the 50 responses many people did not want to be contacted again for a follow up interview. Some were confused about their medical condition. They found websites to be non beneficial.

Opportunities Identified:Create a trusted peer to peer platform that allow users to exchange information about their health condition. Also, to make a mobile app which users can easily find information about their health needs.

DESIGN HYPOTHESIS ITERATION 1


Method:We contacted new users and tested out the first iteration. We asked them another set some question being more directed to their needs on a health website and what they disliked

Findings:Most of the user preferred using a desktop and not a smartphone. They were more comfortable reading health information at home and not in public. Users felt comfortable to engaged on peer to peer sharing before contacting a doctor about health question.

Opportunities Identified:Create a simple navigation so user aren’t overwhelm.

DESIGN HYPOTHESIS ITERATION 2


Method:We created a prototype in Axure that captured the experience of our website.

Awareness:Awareness of the features and out the users interact with them

Set up and first runFirst time experience- setting up an account- able to search for symptoms, conditions, and medicine quickly

Core product experience-Finding a peer with your same health concerned-Suggestion of a local clinic or physician-Searching for medical condition

DESIGN ITERATIONPROTOTYPE


DESIGN SPECIFICATIONS


Start on Home

Start on Home

Start on Home Search“Warfarin”

ResultsOptions Selects diet

Seach“bed sore”

InformationResults

SelectOption

Clicks on symptom checker

Choose Symptoms

Name

Age

Gender

Self/Other

Select related factors

View possiblecauses

Option

View associatedfactors

Forum

Select Forum

Infor integrated

yes

No :)

Summary of user

Suggestion page

Physicians Clinics/Hospitals

Types messagequestion

ForumResults

Exercise rountine videos

inforgraphic oncauses & treatment

Picks recipe fromuser suggestion

Tries diet/recipefor a week

Tries suggestedexercise

Results generatedClick Rx tab Tips

Tools

Diets

Comments/Tags

Retrieve answerHypochondriacHenry

Connie the Caregiver

Discharged patientPaul

Still concerned

USER FLOW


COMPETITIVE ANALYSIS

“hard to use”“too cluttered”“too much information”“time consuming”“dense information”“time-consuming”“unpleasant experience”


HOME

PROFILE Rx SYMPTOMS

BASIC INFOnameagesex

self/other

CONDITIONS PALS

BASIC INFOnameagesex

self/other

A-Z DRUG LIBRARY SEARCH CAL PILL BOX TOPIC BOOKMARKS

SEARCH

TOPIC CONTENT

SITE MAP


FUTURE PLANS

diet-specific meal suggestionsimproved calendar integration

personal health timelinechat support


THANK YOU! Rafaela Laus & Chhunpora Rith

General AssemblyUXDI Fall 2013


Mpathe

Health & Medicine

Transcript of Mpathe