Motorola MotoTRBO Firmware 2.4 Release Notes (November 2014)

Release 2.4 Motorola Solutions Page | 1

MOTOTRBO® System Release Notes

Professional Commercial Radios (PCR) & Accessories

Version: R02.04.00

November 2014

MOTOTRBO November 2014 Software Release


Contents Overview ....................................................................................................................................................... 3

Definitions ..................................................................................................................................................... 3

What’s new in the Release ............................................................................................................................ 4

Product Versions ........................................................................................................................................... 7

Known issues in product release .................................................................................................................. 8

Resolved issues in product release ............................................................................................................... 9


Overview This section details the known MOTOTRBO product issues which remain outstanding at the time of this release of software.

Known product issues are divided into two categories:

• Known issues contained within the current release

• Resolved Issues that have now been fixed within the current release

Definitions A known issue is a problem that is currently unresolved (open).

A closed or resolved issue is one that has been repaired and no longer should occur in the product after upgrading to the new product version.

The risk and workaround aspects are included in the release note description (Known Issues) for overall assessment of the problem.


What’s new in the Release 1) User Selectable Audio Profile: provide MOTOTRBO 2.0 radio users with greater flexibility to optimize the

audio experience for specific operating environments and to better accommodate personal listening preference. Selections can be made via CPS or the Radio Menu (display radios only) from each category independently. Users are encouraged to select the profile which sounds best to them. Available Choices are: Audio Ambience - based on work environment:

• Default – original radio settings • Loud – enables Noise Suppressor and increases speaker loudness by around 8dB, so the radio is

easier to hear over surrounding noise • Work Group – enables AF Suppressor and disables AGC, to minimize feedback loops, when a

group of radios are near to each other. Audio Profiles - based on listening preferences:

• Default - original radio settings • Level 1, Level 2, and Level 3 are intended to compensate for noise-induced hearing loss that

is typical for adults in their 40’s, 50’s, and 60’s or over. • Treble Boost for a brighter or high pitched sound • Mid Boost for a more nasal sound • Bass Boost for a deeper sound

2) Trill Enhancement: additional audio processing is applied in the transmitting radio, to enhance the

sharpness of the rolling “R” sound in Latin languages, so speech is clearer and more intelligible.

3) Text-to-Speech: an alternative method for Voice Announcements that uses a speech algorithm in the MOTOTRBO 2.0 radios to audibly pronounce the Channel and Zone names, Programmable Button functions, and read out the content of received Text Messages and Job Tickets. Text to Speech is mutually exclusive with pre-recorded voice announcement files. It’s supported in both Analog and Digital operation. Custom dictionary for accurate readout of abbreviations and industry specific terminology can be set up via the MOTOTRBO CPS NOTE: HKVN4281A - Text to Speech for CH ZONE PB TM JT software licenses is required for each radio that needs this speech synthesis function.

4) Over-the-Air (OTA) Battery Management: a. IMPRESTM Battery Fleet Management V2.0 supports automatic collection of battery information

over the air while the radios are in use. b. OTA update removes the need for Charger Interface Units and remote PC’s at charger locations. c. With IMPRESTM Battery Fleet Management, existing or customizable reports can be utilized to

view the most relevant information, to Save the guesswork, complexity and cost of managing a large fleet of batteries.

d. Battery Fleet Management software is available on MOL for 90 day free trial. HKVN4036A is licenses required to keep the application running after the trial period ends.

5) Event and Distance Driven Location Updates: a. Event Driven: When the status of a device connected to the rear pins of a MOTOTRBO 2.0 radio

changes, the radio sends a location update with a time stamp and Pin number status update to a 3rd party Location Tracking Application.

b. Distance Driven: Location update is triggered when the distance traveled by a MOTOTRBO 2.0 radio from the last update, exceeds specific values defined in the location server application.


6) Backlight Enhancements: The display Backlight timer of MOTOTRBO 2.0 portable radios can now be

customized to allow users to set when the light turns ON and how long it remains active. Available Choices: On Received Over-the-Air Event (Voice Call, Call Alert, Text Message, Job Ticket, etc) and On User Event (Channel or Volume change, button press, etc) Available Durations: 5, 10, 15, 20, 25, 30, 40, 50, 60 seconds and Infinity (Infinity does not apply to SL7000’s)

7) Switch Speaker: Programmable button choice that allows the user to toggle speaker audio between the radio speaker and an attached accessory (e.g. headset or earpiece). The user can then listen to audio through the radio speaker without detaching the audio accessory.

8) Pre-Configured Target ID for Telephone Calls: Phone System enabled MOTOTRBO repeaters can be set up to connect a phone user to a default Private Call, Group Call or All Call. If the phone user does not enter any digits within 3 seconds after the prompt tone, the repeater will automatically connect to the pre-configured Call ID

9) Clear to Send and Audio Mute in Digital Mode: Clear to Send is a GPIO output pin that is set to Active

while the radio is keyed up and transmitting Voice, Data, Emergency Alarm or CSBK, to coordinate with external devices not to transmit over an ongoing call. RX Audio Mute is a GPIO input pin that causes the radio ignores all incoming audio and stay muted, when pin is active. When used in conjunction, Clear to Send and RX Audio Mute can allow radios to coordinate transmissions so one radio is Muted while the other one is Transmitting.

10) Disable Bluetooth via CPS: disables the Bluetooth chip and removes the Bluetooth selection from the

radio Menu, to avoid interference with sensitive electronic equipment. 11) Hide PIN on Home Screen: ability to hide the Person Identification Number (PIN) and prevent it from

displaying on the radio home screen or anywhere else after it has been entered. Radio shows ‘Logged in’ when Secure Sign in ID is selected via MOTOTRBO CPS.

12) Multi Button PTT & Channel Steering: supports as many as 7 additional PTT buttons on a single

accessory. Each PTT button may be assigned to key-up a specific channel. Warning: MBPTT accessories are not provided by Motorola Solutions. MBPTT accessories must be built by the users or 3rd party vendors. A reference design for a MBPTT accessory is available upon request from Motorola. NOTE: HKVN4280A - Multi Button PTT with CH Steering software license required

13) Low Voltage Threshold Reading: software change to read Low Voltage Threshold values from battery memory IC, where thresholds were read from the radio codeplug in the past, to optimize the talk time.

14) DMR Tier 2 Text Message Format and Header Compression a. DMR Tier 2 Text Message format for individual and group messages for radio to radio only

(Direct and Repeater mode) i. Radios can receive both DMR and Motorola Proprietary text messages and reply in the

same format as the received text message. ii. New text messages will be sent in the format selected via the CPS on per-channel bases.


Motorola Proprietary Text Messaging format supports the following (not supported by DMR Standard format): • Application layer acknowledgements - confirmation that the text message was received,

when the end point is not a radio (consoles, PC app, etc) • Message numbering – acknowledgement of multiple text messages from the same source • Email gateways

b. DMR Tier 2 UDP/IPv4 Header Compression provides improved retry reliability compared to Motorola’s header compression. Whenever possible, DMR Header Compression should be selected for improved reliability. DMR and Motorola header compression are not interoperable.

15) Repeater Narrow IF Filter: can be used to reduce the interference from the adjacent channels. Selection of Narrow IF filter improves Adjacent Channel Selection (ACS) by 3 – 4 dB, but degrades the sensitivity by 0.5 dB. Select Narrow IF filter when adjacent channel separation is 12.5 KHz (digital channels only). Wide IF filter is recommended for most deployments. Analog and DMR channels use Wide IF filter by default.

16) Rest Channel Time-Out-Timer: controls how long a repeater keeps its Rest Channel role in the absence of a new call activity before moving the role to another repeater in a multi-channel Capacity Plus and LCP System. Ensures that a Rest Channel is available even in the presence of co-channel interference, failure in the receiver line or inter-modulation. See the “Adaptive Rest Channel Rotation (ARCR)” section of the System Planner for more details.

17) Repeater Diagnostic Enhancements: Repeater Diagnostics System (RDS) detects and keeps track of

software alarms to provide more troubleshooting information from live systems and reduces the time to fix system malfunction issues. Repeater Diagnostics Alarm and Control (RDAC) is used to control RDS and retrieve the diagnostic log information from the repeaters.

18) HP ProCurve Replacement: The HP ProCurve 2510-24 (J9019B) switch was recommended for Capacity

Plus and LCP system configurations. However, this model is now obsolete and can no longer be ordered. The new recommended replacement model is HP ProCurve 2530-24 (J9782A).

19) XPR 5550 / XPR 5580 Handheld Control Head: Provides flexibility to install the mobile transceiver

remotely in the vehicle, while maintaining full control of the radio’s functions in a hand held device. Ideally designed for vehicles with limited and/or tight spaces for mobile installations. Compatible only with Color display mobiles.

Also see – Resolved issues in product release section.


Product Versions Listed below are all MOTOTRBO Product types with a reference to the released version of software:

MOTOTRBO Product Version Supported in Release Subscriber – MOTOTRBO 2.0 (including SL700 Series) Subscriber – MOTOTRBO Subscriber – MOTOTRBO Light

R02.40.00 R01.12.13* R01.01.01

3600 Trunking Subscriber R01.10.23* XPR 8400, XPR8380 and MTR3000 Repeaters R02.40.01 CPS R11.0 Radio Management 1.4** Air Tracer 8.0* Tuner 11.0 RDAC 6.0 Device Discovery Mobility Service (DDMS) R03.40.5000 MOTOTRBO Network Interface Service (MNIS) R02.40.5000 Multi Channel Device Driver (MCDD) R2.1.3* *Unchanged from previous release

** If you are currently using Radio Management version 1.3 or earlier (the one released with CPS version 9.0),

please make sure to uninstall RM Server before upgrading to this new version. Please note that the database will be upgraded automatically by this new version.

Important Note: If you would like to use radios with firmware version R02.40.00 or later in Radio Management, you must also upgrade RM Device Programmer to the latest version 1.8 (included with CPS version 11.0).


Known issues in product release

Issue Number: CCMPD01938941

Product Version: All bands of XPR Repeaters

Description: When keying up with a call, the new repeater with unique TX and RX bricks will measures the received RSSI value of approximately 10dB different than repeaters which had the same type of transceiver for both TX and RX bricks. There is no impact to call traffic or the accuracy of the signal. The RSSI value is incorrectly reported to RDAC.

Workarounds: The tuner can be used to retune the FE gain value which will make the FE gain value of a TX brick approximately the same as that of the RX brick.

Issue Number: CCMPD1939879

Product Version: SL7550, SL7580 and SL7590

Description: Radio stops announcing Text to Speech after toggle alert tone ON/OFF.

Special Configuration: CPS is used to change Voice Pack (e.g. English –Susan) and write to radio. After power up, the Radio announces Zone and Channel names. While announcing, press P1 (Action List), radio announces “Actions”. If the radio is left to complete the initial voice announcement, then issue will not occur.

Workaround: Wait for 5 seconds after the radio resets before pressing any buttons.

Issue Number: TFSPD00036955

Product Version: MOTOTRBO CPS

Description: Customized Job Tickets folders in the codeplug would be lost after firmware upgrade on mobile radios only.

Workarounds: Save a copy of the codeplug with the customized Job Ticket folders before upgrading the mobile firmware, so it can be written after the upgrade.


Resolved issues in product release Resolved issues are the known product problems that were reported in products releases and have now been fixed or closed.

SR# Version Found Description

CCMPD0194829 R01.00.25 SL300: “End of Call” tone sounded at the end of Group Calls. Tone should only sound at the end of Private Calls. Tone removed from Group Calls in R01.00.27

CCMPD01894241 R02.30.02 XPR and MTR Repeaters: RDAC shows both slots for IPSC Repeater as IPSC wide area slot, although either of them or even both of them might be configured as local slot.

CCMPD01924830

R02.30.02 XPR and MTR Repeaters: Repeater keep resetting when it’s configured as a Digital Satellite Receiver with System Controller mode checked, although those features are mutually exclusive.

CCMPD01934152 R02.30.02 XPR and MTR Repeaters: Repeater does not transmit CWID, when a Capacity Plus system has only one single repeater.

CCMPD01910504 CPS 10.5 Cannot launch CPS because a version of OpenSSL on the user's PC conflicts with that of CPS

BWI 34875 CPS 10.5 License Server fails during Registration with a large number of EIDs with over 1000 licenses.

CCMPD01908869 R02.30.01 and R01.00.00

MOTORBO 2.0 and MOTOTRBO Light Portables: Radio will not scan Analog channels after firmware upgrade

CCMPD01897893 R01.00.00 CM300d and XPR2500 does not fully support keypad microphone

CCMPD01883503 R01.00.00 XPR2500: Poor Audio Receive Sensitivity. Mobile radio is not able to detect carrier and unmute (from 121dBm to -76dBm). Issue happens when there is a mix of Digital and Analog channels in the Scan List, while left idle for more than 1/2 hour.

CCMPD01871796 R02.30.01 MOTOTRBO 2.0 Portables and Mobiles: AGC toggle does not work correctly. If enabled then disabled, the MIC AGC in radio menu, the Mic Gain settings no longer take effect and it seems that the value has been changed to default.

Motorola MotoTRBO Firmware 2.4 Release Notes (November 2014)

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