Motorola Contract

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EXH¡BITA SOFTWARE¡CENSE GREEMENT

Section l GENERAL

A. COPYRIGHTOTICES.heexistencef a copyrightotice n Motorolaoftware illno tbeconstruedsan admíssion.or_presumptionha tpublic isclosuref Motorola oftwarer anytrade ecrets ssociated ithMotorola oftware asoccurred.

B. CAUSES FACTION. icensee,mustring nyaction nder hisAgreementithin neyearof icenseeaving nowledgef heoccurrence

hichives

ise o suchaction.C. WAIVERS..Nowaiver f a right r remedy f a partywillconstitutewaiver f anotheright r

remedy f thatparty.

D. ASSIGNMENTS.otorola ayassign nyof its rights r subcontractnyof itsobligationsunderhi sAgreement,r encumberr sellanyof ts rightsn anyMotorolã oftware,¡thoutpriornoticeo or consent fLicensee.

E. ENTIRE GREEMENTND AMENDMENT.hisAgreement ontainshe parties' ntireagreementegarding icensee's se of Motorola oftware nd maybe amended nly n awriting igned.byoth.parties,xcept hatMotorolamaymodify hisAgreements necéssaryto co_mply ith applicableaws and regulationsncluding CC iegulations,nd suchmodífications hall be approvedby Licensee'sprior s-þnature,which shall not beunreasonablyithheld.

F. GOVERNINGAW.ThisAgreement ill be governed y the lawsof the UnitedStatesofAmericao the extent hat hey applyand otherwise y the lawsof the State o which heEquipmentsshipped.

ln witnesswhereof,he partieshaveAgreementon the datesset f_grthelow.

Íiiill*a llc¡rd cl iì':ii+rli': ii

causedduly authorizedepresentativeso execute his

i;eiu;åüMotorola,nc .

By:

Li c

By:

Namé:

ïitle: AREACONTROLLERo^t", lt [î h / o"t", lz-lb lQ4

ContractNo .99-9/2uapd Page Rev.04/01/99



EXHIBITMOTOROLAROPOSAL



ffiæFæÆæå"q

September, 1999

Mr.GaryMolenda, rojectManagerUniversítyfArizona oundation186EastBroadwayTucson, rizona 5710

Mr.Molenda:

Motorolas pleasedo presentheenclosed roposalor a CENTRACOMoldElitedispatchonsoleor nstallationt theUniversityf Arizona oliceDepartment.

Motorola'sENTRACOMoldElite onsole ombinesmaximumunctionalityithflexibilitynd eliabilityo allowdispatcherso communicateith ieldpersonnel oreeffectively.

We at Motorolappreciateourconsiderationndhope ouwill ind heproposalacceptable.We ook on¡rardo receivingour esponse.f youhaveanyquestionsconcerninghismatter, leaseeel ree o contact ourAccountManageipaulpunske,at (520) 85-2s90

Sincerely,

Motorola,nc.



U¡v¡vens¡TYFAR¡zo¡.tsou¡cE

CENjTRACOtuIo[dEliteSYST'EtulESCRIPT'ilOh{

CENTRACOflVToildEl[terMRadioGourtrof,er¡tes's

A memberof tVlotorola'sENTRACOMGOLD seriesdispatch onsoleproduct ine,CENTRACOMGold EliteRadioControlCenterConsolesare the next generation fdispatchcontrolproducis. CENTRACOMGold Eliteallows he greatestnumber ofcentral ispatcherso communicate oreeffectively ith ieldpersonnel ver numerouschannels n a wide area system. CENTRACOMGold Elite combines maximumfunctionality ith lexibi l i tyndreliabil i ty.

Figurel. .TheCENTRAC)MGoIdser lesofCRT-baseddispatchconso/es eature a user-friendlygraphical nter-face.

Deveüopmenìtf CENI-I-R,ACOilflold Ellte

CEÍ\ITRACOIVIoldElitehasbeendevelopedo provide ependable,ost-etfeciivedispatch ontrol olutionso meet heneedsof bothsmalland arge adiosystems-lmportant onsiderationsere o keep heconsolesmultifunctional,asy o use,andprovide ser riendly raphicalnterfacesora complete verview i dispatchingctivi iyFigr-rreclisplays workingGoldEliteconsole.

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Uru¡vgRs¡TYF An¡zoirrÁ,o¡-¡ce

Thesystem sesa simpfe oint-and-cfickesponse. heelisBatcheras hechoice fusinga mouseor trackball.Akeyboards not requirerlareJayo dayoperations.heEiiiesystem rovídesul lvof m control y ndívídul channel ndalso ia heselectand unselectpeaker ontrol.

ElítecompletesmanydispatchíngasksmorequicklyancJ asílyhanpreviousonsolemodels

Siate øí the Art Hardwatre nd totbware Funçtionaltty

CEÍ'JTRACOMofdElile unson ndustry tandardompufer guíprneni:Cs,seryers,and LANs. This minimizes he University l Arizona's nvesfmenf y providing hefamrliarity f the Windows ,lT operatíng ystem.

With Moiorola'snnovative esign, nformation nduBelatesor eael¡operatorpositionçan be obtainerJ uickly rom he sever. Reaþttme ispatehing perates hrough hehighly reltaile control center eler:tranic,s, r Central Eler,l,rrirúc;sank (CEB),independentrom he LAþ|.

tsasalRepeaterStatíons

E 'Tß

$erver

Etlrernet [-AÈd

-:.fË!$g t:3

Etite úspaæh Fo'sífíons

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EmlhamcedlonfiEurratiom 'oofis

CEI'¡TPê.CC1IVI+i'rJ jlie ndurj,esb,r¡tit-ingrar;r,iæl'i¡;í!:yy;¡repplu;,rl.rr;nsJesignedoallowt:r:siorn cniiç;tlraüçr: í wçrksiafic:nshai vv;Jirrhanc::eJis,paf¡Xrer'srcc'ur;tivity-Êor:e cÍ ihe-seanollicaiÍonsare

1

Manager

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U¡¡¡vrnslrYFAn¡zoNa oule

EliteAdmin s a built-in rogramhatgivessupervisorsn enhanced et of tools

designedo managehesystem ndmaximizeispatchererformance.

The EliteAdminprogram nables upervisorso easilycustomizendividual r

shared creenconfigirations.A varietyof optionsare availablehatallow he

supervisorncreasedlexibilityo control, llocate ndupdate ystemesources.

ConsoleDatabaseManager llows inglepointconfigurationf eachdispatcher

workstation.onsole atabase anagersalsoused o configure EBmodules.

EliteDispatchllowshe ndividualperatoro assign ndde-assignny esourceo

theconsole.

. AliasDatabaseManager rovides nlinealiasing f radiounit Ds,statusmembers,

message umbers, ndoutbound honenumbers'

GENTRACOMoldElitevalueAddedcapabilities

. Key information nd critical unctionsare clearly dentifiedwith easy to understand

icons

. Gold Elitecan be used with a mouse or trackball, a keyboard s not required or

day to dayoPeration f the sYstem

Multi-tasking indowsNT environment l iminateshe need or more hanone CRT

at a dispatcier'sworkstation.This savesvaluablespaceandallows he dispatcher

to performmoreefficientlY

Tools needed to communicatewith field personnel are easily accessible'

Channels/talkgroupsredisplayed n-screenn "folders"or priorit ization

- Dispatchersansee nformation boutcallers, all ypeand callstatus

instan¡y n the activityog. The activity og holds he last 1000 calls.

Callers re dentif ied y realnames nstead f numeric Ds.Aliasesup

to 14 charactersn lengthcan be stored,displayed nd updatedas

needed.up to 10,000 ombined ni t D, status,messages,ndphone

sPeeddialsmaYbe stored'

- Dropdownmenusand a graphical oolbaroffer he dispatcher wide

rangeof addii ional apabil i t ies. adiochannels/talkgroups,elephone

lines,and auxil iarynputs/outputtems can all be displayed n one

screen.

Ability o add new featuresvia software Elite featuresare licensed o owners by

op"ráto¡. osit ion, hannel r system.Upgrades re easyandcosteffectiveo" Proaiding TotaI Systen Soltttiotts" SystetnDescriPtion

Page4



Uru¡venslr'/FAnlzor'¡noule

. Console nterfaceElectronicsClE)telephonealls hroughhe speakers fplaced n the frontof the CIE for userpersonnel

CENTRACOMoldEliteOPtions

dispatchersan clearlyhear radioandthe ClE. The generalransmit utton saccessibilitynd quick esponseo field

br

ln addit iono its rich eature et,CENTRACOMGoldEliteproposedo the University f

Arizonas equippedwith he ollowing ption:

c lnstant ecall ecorder

CENT'RACOMoldElite eaturesand BenefitsFeature I Benefit

CENTRACOMlite adio ontrol enter

Easeof Use GraphicalUser nterface perating nder heWindowsNT environmenteaturesamiliarapplication tandards. cons,menusandscreen ayouts re easy o understand ndlearn.

UpgradeabilitY The CosteffectiveCENTRACOMGoldElitecan worksideby sidewithexisting onsolesystems nd communicationspplicationssuchas Stat-Alert nd Smartnet.

Hardware ndSoftware unctionality lndustry tandard quipment: ervers, ersonal

computers nd LANsallow ntegrationf Eliteintoexistingsystems/networks nd provide hetruemulti-taskingapabilities f WindowsNT.

Th e CentralElectronics ank CEB)givesdispatchersnstant, eal-time ccess o thecommunicationsystem esources ndinformation.

Enhanced onf igurat ionools EliteAdmin,ConsoleDatabaseManager, ndEliteDispatch rovide he toolsnecessaryoeasilymanageworkstations nd resourcesorgreaterProductivitY.

SummaryMotorola'sENTRACOMoldElite ffersheuniversityf Arizona olice epartment

many nhancementslongwith lexibilityo allow ourdispatchersheabilityo do heir

job n hemostefficient ãypossible. ach ispatch osition anbeconf¡guredo

reflectheexact eeds f ñose ispatchers,hile eing ble o bechangednd

modified henneeded.Many ifferentardwarendsoftwareptions llowor

migrationo capabilit ieshatóffer customizedorkarea hatprovideshe equired

capabilit ies.

" Prouiding o al Sy ter nS lutions" Systen DescriPtionPage



[JN¡vERs¡T''/F AnlzounFol¡cr

L" Motorola trives o develoPwithinbudgetaryestraints,

theexact ispatchingequirementseeded, hi le emaining

butallowingor utureexpansion nd lexibil i ty'

Equipument escriPtíot'l

The centralElectronics ank cEB)wil lbe installedn theequipmenilgom f the new

policedeparlment uilding.The cEB, Figure , wil lcontain ewCENTRACOII4old

modules o control p to tuu"n radiochannels nd wooperator osit ions'A third

operator osit ion, t i l izingheserver PU is priced eparately.

Gr¡ldCentral ElectronicsBank

ll o'",'.uo-,

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Fisure :A Generatf#"'#ÎiM Gotd entrat

ihe newcENTRACoMGoldElite onsole osit ions rovided il lconsist f software'

console nterface lectronicsclE) enclosures ith wospeakers ¡rdVU meters' The

interface abres or hecEB to operator osit ions nd he ntertaceo the clE wil lbe

suppl ied

A server osi t ion i l l un heConsole atabase anager ppl icat ionCDM).The

serverwil lbe connectedo eachconsole osit ion ia a LocalAreaNetwork LAN)'

al lowing ew nformationo be downloadedo eachoperator osit ion'oncedownloadet1,lreoJ"r"tot posit ionunctionsndependentlyf theLAirl The option or

tlre hirdoperator osit ion il l ¡t i l izeheserverCPUandmonitor' With this

conf igurat ion,he hirdop"tator osi t ion annot e used ordispatchingur ing ystem

programmingr t roubleshoot ing.

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Uru¡vrns¡TYFAaro¡¡¡lPo¡-lcr

SampleScreens ave ncluded everal agesof sampleCENTRACOM oldElite

,.r.ånr, f iguresB-19,whichshow he Universiiy f ArizonaPolicehowa typical

consore ayoutmay ook.Thedispaich creens an be reconfiguredo suiteach

operator's-preference.heconsoleDatabaseManager cDM) andAliasDatabase

Nriun"g",.ADM) creens ontain aluablenformatíonor the personmanagingheoispatitr enter. ThecDM showshow he console esources reallocated.

Go[d Ðliter¡vf ispatchFrognannExampileScneen

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Patch l Fatch lM s e l l P â ¿ c ¡ ) 2 1Patch 1 | Á4selt

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coMMuNrcATtCINSËeutpMENTAGREEMENT ,; :i-,:_i

.HiJiil'?'''fi%?ili#?å"r"'8""î?Jie'("Mororora"),bvhe ArizonaB,,ffi*ï.,,ti:;¡"":wl:¡nrii:fåi"ffi$þ$ü';''Ëät;Irsx*s,çËtr¡:';frffii}x!3ilry"#iliiläïË?ü'ji?""1îJ['*'a',#::Tî!:"Ëi:i"g,lr.,&4,,",t"óx,,il{"is,,¿"j",,ìí

?r9

;oËi,"¡,ãiËËi":i3i"iöi'É:it",¿1,+älö¿*e1tJ -õnîrãbtäÈeratedovemr¿;-rï*i5:"S-ooi¡éät¡ðñsîärortnnthisAgieeráffr.n"t"'n'Foundationasassumeo-anãäîarnedthe payment

Section EXHfB|TS

The Exhibits eloware_herebyncorporatednto and madel:Ï:jp:?ll9j!1s-Agreeme-nt noiesoirT¡rio"änumhi.,,ririêcu^ --1-p.4, of ,this Agreement.n*,"jÅTilaË.,l'æ"1'il:11iffi',s':lg+iþ#i'"úT".1.?'x'î?il^?T^Tt^*lgitiót,.,."rorrnnExhibt, *il?Jnlf:,n':FJfl^ y""-l _ín"Ëiñ¡[,iiJ=iexceprin:ffinffiffi":ig,,f̂=,gfiiiiriiìi,"t3å'#ll?å;åi"#îßå,i^?i'"å'""fJflõ'fii¡':,'"'3åirui¡iln5'fi"ylllï|'r,fíExhíbit Motororaoftwareicense greement,,softwareicense greement,,)Exhibit Motorola

roposalatedSeptember, 199gExhibitC Motorola tandard quipment arrantyExhibit yr?:",.l3lXotffif"tglff]:¡t'andMotororaoftwareubscriptionsreement,rExhibitE Enhanced ystemService

ExhibitF Assignment f ContractOfferSection2 SCOPEOF AGREEMENT

A

;,"."o'1,:"o"'..T3åii,fS'$,it,.HJ;iSJ¡.1f,jåïÊXl,"l¡ål,r,rappricabre,ndustomdrirlB' CHANGE.oRDERs'Either arty^t1y

-requesthan^g-esithinhe generarcope f thisgreement'¡.1 leauesteJ'"ñäng."a'useiãïìnä'räåõ,r_9¡ä.,rçi" yn-'iñ"cosrof or timeequired?!,lngpehotmãn"Ë'äl-q.4sreemårii,-iriåto,"or"nd. ustomði ,u agreeo anquitablecjustnient; iË Ãst*ment pr¡ce'õi'þ"'.rà^"n"e

scnõðùre,'äTo.trr. otororasfl?i3,î'ä1tr$"îájlöt.uiit'n'"i"qr"stödÁãñdeË-ri,"r.nd ntirorhanresxecutec

êii¿ll8lå:r:'iEü'yfJ,:ñiJJ.'[*(3) earsrter^the,Errectivearer hisAsreement,3flïi'fiã,1'eo"o,,,öiõrõ';ö?î33'ilïfT,3"iÍ,r,.Brurs,i.¿ill*hi,'¡Jf;gif Ë#f?,"i3".""-:lfr"'äiqi*:h"lJËr"';ft

trr:å''Jh;iiîg,ijuuiåctã[:,i#y:'"::33'å'.xy,Ëiïådft{!i;åÞ,È"#ïl:"¡n hepurchase-ord"';õ'Fffi;r-ano,'n¡.ótorãrï;ðrËä.ngtthe-appricáoréËrms f themainodv f this-,Aqreqinenïîi ¡ä'ìñ1.ontyéimð'ä,îo''"=oîo,t¡o*

_tlr9tovernhepurchasendaleor produús.i¿eniii¡åä'Jñð'1.¡pïr"näðä-åäàrî.customer nd Morororasree harir?:il,JilXl#:flSilXJ¿:t,.zu 1".3,1'E,f f"o ù r¡n uäy:hï zoã atD' EQUIPMENT'iun¡¡¡t*4NcEsE5ylc-q ustomer ll-plriclîase aintenanceerviceorheEquipmentursuantä'il'tãämsanoconãliiónii'tn.Motororaervìðé-ngreementand

ContractNo.99-fl2qqpgl Rev. 4/01/99



E.

COMMUNICATICINS8[J¡PMEñ¡TGREEMEI{T

å3P"1iïifË-",{Tf,,tö:"ntto the ermsandconditionsf rheMororotaoftware ubscription

MoroRoLA SOFTWARE'ny.Motorolaoftwareurnished il l be licensedo customerolelv ccordinoo the ermsañd esiriðiionsf the-softwãiãi¡."ns"Agreementttached sxhiË'it' custõmer ereovãðõðptr iiäiiñJi"irrää'äItiåtion, or thesotwareLicensegreement.

NoN-MoroRoLA SOFTWARE.ny Non-Motorolaoftwareurnished y Motorolawi¡ beubjecto the ermsandrestrictioni'orts copy,rglto*¡älîñ¡å.¡ s-uchopyright wnerhasrantedo Motorolahe right o.sub-licenieúcrr'ñon-l¡ódäiàsoft\,vare,n whichcase heoftwareLicenseAgre.enientincludìngny addenàu,i.i-ióãt,rrysuch copyright wner,sequirements)hallaþplyo the'exténJñev íoðãsñäiääi-'rii.t"ui,,nnzonaaw.PRICE NDPAYMENT

The otalcontract rice s $203,206.59 p:{ for the irstpayment, hich s duewhen heustomerexecuteètnlsngieff iLñãation..agreestoniat iepaymentstoMotoro|awith

ilil*f,Î3f3íå'"ñl35;3:¡äter nüoices'inatiriËJiuomiiËäiri/Ëã'"näåïäläii'so n"20%of hecontract ricesduewhen hecustomer xecuteshisAgreement;

ton,?lllîri",L%ågs'å:i,lJl:ritbe nvoicedmmediatervfterheEquipmenrsshipped10%of he otal ontract ricewillbe nvoicedmmediatelyfter ystemAcceptance.

flîr""Bi:f:3tjlifJ!"?"if,:ì,iì,î1¿3:i',ereishtharses,r reishtharsesirbepre-paid

uponcontract xecution,he customer greeso issuea purchaseorder n thefullamount3l$ñ:?:ïËîJ.pricehe ermðñã oîo-itËn'onrãiãvãrsð';ki;ã;ññlj¿Ëåä'olo",r")

EQUIPMENT CCEPTANCE

Section3

A.

c.

Section4

Contract o.99-fl2gqp9[_

Motorolawill .tes! the Equipmentn accordancewith standardcommercial ractice,or inccordance ithExhibit " Ëquipmgntcceptanðäw¡il'ä""rrpon he successfulompletion f35i!,,,t3,T'P";#lår:::rthe'ËquipmeìïvätË;iä,"wrtreil utrà-riz-ãñö"byõt"öiä'Ëi

Section5 YEAR2OOOXPRESSWARRANTY

During he warrantyPeriod,Motorola.w-arrantshat each.h.ardware,oftware, nd firmwareroduct eliverednderhisnsreemènt|l.oãüiì'i;iatite aoreo accurateryrocess atedaraincluding,utnot imitedo,cãlculåtin9,,!g1p"rinsí,þng "qrencing) rom,nioiandbetweenheear1999 nd heyear2000,nctuàingeapear ðälcutations,heñ.used'inc'cordanceith heroduct ocumentaiionrovided t-Mðl"t-oiåiõä"i;åäiñåt tt,proouctse.g., ardware,ofrware,irmware)sed n combinationiitísucrr r;jr;¿t örop"üv

"*.hangedatedatawith t. Ai l productanufacturedy parties ther hãnMótàiõ1" iå'ñãü"it"o rrerËùnãËi;,i uponyear 2000tatements,epiesentations,ndwá¡ranties-aið 6iihä" partìeso Motorola. otorola asnoteririedhecoirtent f thoseveãr zioõ it"tå;äËåri'is' r.rierery;óri;tidhìöihosestatements,epresentations,

ndwarrantiesorpurposesr tnisÏåiia;V-, .Éld;iy Þääli.i thatutitizeshirdartv omputï:pil?j'ls vstemortwãið,u-Cn''äãäo;öf w;àä,idñïä:ò orwindowss,hat hirdpartysoftwares'warranteánl v th'Ëóäiìo the specificunctions f it thatareecessaryn theperformancef thecomnírnlðätiàniãìem provioèoñ¿ãiìüi. Agreement.heemediesvailab[eorbreach r niõwãiiä;ty üiiË#J'ã"nned in,andsubjecito,he ermsandimitationsr heEquipmeni ãriåñtvp¡oy¡oêãi'oié.ïrîeptã pr"riËJ-rjãiåi", nothinsn thisarrantvtatement'shalleconstruédo timiiany ìii' 'Ëìr.r"redies provided tsewheren thisgreem'entirh especto maneÀotlËiihä;'Väí áotoö"Ënormance.

Rev.04i01/99



COMMI.JNICATIONSQU!PMENTGREEMENT

DELAYS

Underno circumstancesilleitherparlybe responsibleor delays r lackof performanceresultingromevents eyondhe reasonableontrol f thatparty "Excusableélays"). ucheventsnclude, utarenot imitedo, actsof God,weather onditions,ompliance-withaws31d^egulationsexcluding ustomeds ailureo pro_perlynd timelyapply or all requiredFCC icenses),overnmentalction, id protests,ire,

strikes,lock-outs,-nd other'labor

disruptíons, aterial hortages,iots,acts of war,and an Excusable elayof a Motorolasubcontractor.

Customer ill makeavailableo Motorolahe siteswhenschedulednd Customer illno totherwisenreasonablyelayor preventMotorola'serformancef ts responsibil ities.n theevent f a Customerelay uringhe imeof shipment, otorola ayshifi heequipmentsscheduledo a location s designatedy he Customer r if no such ocationsdeJsii¡nated,Motorola esignatedtorageacilityorwhichCustomergreeso payall ees.

Section7 DEFAULT

lf Motorolaails o performhis Agreement, ustomermayconsiderMotorolao be in default,unless uch ailure as beencaused.y anExcusgble eláy.Customer greeso giveMotorotáwritten otice f suchdefault.Motorola ill have hirty 30)dâys rom he eteiptof s--uchoticeoprovide planof actionhat sacceptableo Customèro curethedefault.

Section INDEMNIFICATIONND NSURANCE

Motorola greeso and hereby ndemnifiesndsavesCustomer armlessromall iabilitieswhich.mayaccrueagainstCustomer. n accountof directphysìcal amage o tangibleprop.erty r personalnjury o the e-xtenthe damageor injun/ s caused

byMotoróla's

legligence r recklessness,r.that.ofts employees,ubcontrâciors,r agentswhileon theCustomer's remises .uri4ghe delivery, nstãllation,r testingof thd CommunicationsSystempursuant o this Agreement.Motorola'sndemnificationf Customer nder hisSection il lbe he ullextent f Motorola'sndemnificationf Customerrom iabilitieshatarein anyway elatedo Motorola'serformancenderhisAgreement.

Motorolamaintains eneral iability nd Automobileiabilitynsuranceoveraqen thefollowingamounts:generalaggregãte, 5,000,000; roduct-s nd completed perationsaggregate, 5,000,000;.gqk.çF'^cgrypeqsqtionnd employers'iabitity, 1,000,000erac..cidenfindautomobileiabilþ,$1,000,000eraccideni. ponwritten equest, otorblawillprovideo Purchaser certificatef nsurance.

LIMITATIONFLIABILITY

Section6

Section9

Notwithstanding.anytherprovisiono this Agreement, xcept or personalnjuryor death,Motorola'sotal iability, hetheror breach f contract, arranty, eglig'ence,tr¡ct-tiabilitvn tort,indemnÍfication,r otherwise, il lbe imitedo thedirect amag-esecoì¡erabienderaw,butnotto exceed hepriceof theEquipment r serviceswithrespec-to which osses r damáges reclaimed.N NO EVENTWILLMOTOROLAE LIABLE ORANY LOSSOF USE.LO-SS FTIME, NCONVENIENCE,OMMERCIALOSS, OSTPROFITS R SAVINGS, R OTHERSPECIAL,NCIDENTALR CONSEQUENTIALAMAGESN ANY WAYRELATEDO ORARISING ROM HISAGREEMENT,HESALEOR USEOF THE EQUIPMENT.R THEPERFORMANCEF SERVICES Y MOTOROLAURSUANTO THISAGREEMENT.hisLimitationf Liability ill survivehe expiration r terminationf this

Agreement. oaction orabreachof this Agreement. r otherwise.relating.o the transactioñs ontemplatedy thisAgreementlaybg brought y a!',y Qrty nless uchpartyhasnotifiedhe other artywithin neyear hat uchparty asknowledgef heoccurrencehióh ives ise o suchaction.'

Section 0 GENERAL

A. TITLEANDRISKOF LOSS. itle o theEquþment il lpass o Customerpon hipmentfth.e quipment,xcepthat itle o Software illno tpass oCustomert any ime.Riék f osswill .pass o Customer pon, elivery f the Equipmento the facilitiês esignatedyCustomer.

ContractNo .99-9/2uapd Rev.04/01/99



COfuIMIJNICATIONSSUIPMEÎ{TGREEMENT

B' TAXES' heprirchas!Price oes.¡otnclud_eny..amount,forederal,tate, r ocal xcise.ales'ease' ervice,ehtal,èél-pl?q.ty,ccuóát¡õn,ärotheraxes,ilotii,rr¡cnotherhariederar,tate, ndb"ãi'iä*äi"båseg;ì'Moio;orä;;"iÀcomer nerworrh)wí, be paidbvustomerxcept"s

e*Ë'iËî-o-vy'.I Mók;ph'il;qüireoro payorbear heburdenf anvuchaxes, otorota¡il énãän1Lv,9,.ggiò,ùltãrãiänoCustomeríi lpay oMororotahémountfsuchaxesíncludinony,interestnã-óêäädiås)ithinhírty áyËafterhedate f

$:o'Jå:'î"i f,ä:".:StwilioJ-sðrelvesponsibiiior'iiportinsrheequipmentor personal

c' CONFIDENTIALNFORMATION:-çt9me-r,willot disctose,anyateriarr informationdentífieds MotorolJ 'oüéta'v19, 99nnofiil"i'îåÅiro. arties ithourMororora,sriorritten ermission,.unle'ss¡-oiòio'laakesucrrmãtòiiaÏr nforma.tionublícrdisclosuieså"'Iffi,il'[,'lîå,,1iiåiJîJi""'"',:,.'¿*ï""f',1;LåJïii'diå"roseuchå";äiär nrormation

D' LICENSES'Motorolas not respo5i?I" for obtaining ny ricense-r otherauthorizations,l[?åiji]%¡"c

ricenseis);ä;Ëãi ror ñe;;öËíïyd or useoranyproducturchased

E' slrEs' In additiono its,.responsibilities.,de-s_cribed.inExhibitB, customer greeso procurenynecessaryonstructionermits'P.Yjlginqermiis,ãòå1nsära-ñ,ä'ä.ätth"Jike,'provídeccesso the sites dentifieiln Èih¡¡ítB.ãs-r-equeðteã'ovotorora,ndhavesuchsites

sJfr:ãll3.tr

nstallationiineeqîömeni vù;ìðåh;taccordancerh heperrormance

F' DISCLAIMERF LICENS.E'xceptas-e-xplicitlyrovided-ínhe.MotororaoftwareLicensesreementncludedn Êiniù¡tÀ'lÏlq.[!nld Äö;å"m"ntwir be deemeãrcgranr,eitherirectly r by imp-licatior',-äãt'oppåilorótnerwise,-añyìõense r rigntü;ä";any parents,ftX1""?:,:lo,'cations,opyiisntJ,'irãäearrð;lãã'";ä"1åìsrothei.inì"iËãi,iriroperryf

G' ASSIGNABILITY',hisAgreementmay.qo!be assignedþy either. artywithout he prioronsent f the otherpar{reiðãôi ir'ai n¡õioiõr"-rä'ã!.lgn,this^Agreeinänìb any or itsffiliatesr tsright ,t ãöí"" ôãiñì"nt itnout heprioicãnsent f customer.H

Y'fiÏiãrså13'åJå"Jt"iå,"Jt[îiåP#r"ffå?isenvishtrpowernderhis sreement

I' SEVERABILIry'f any, ortion f thisAgreements.held o.be invarid r unenforceable,hatrovision il lbe cons¡äeréo-êuËtaËË-año¡eîeinã¡liË ;î thisAgreemenrirr emainn furlorceandeffecras if nãiñüaiã'p-röiiïn n."r" not partof thisAgreement.J' ENTIREAGREEMENT' his Agt""T:ll,-(includingthe-Exhibits) onstituteshe entiregreementf the partiesegardin"gñè_subject atte-riir¡is Agreementnd supersedesllrevious greemenrsnd u-ndersiañoì1sa'wnè*reiïñtiJii'o¿gi

leraìiñö'1g-ägnsubjectatter'ThisAoreementmayoããiläreo,amen-ded,i'mõäin"oonryby a written nsrrumenrigned y hed-utyuthorìt;ä "-p,ä;nì"t,u", of bothparties.K' REPRESENTATIoNSNDcoMMlrMENTS..Motorolais no tmaking, ndcustomers no telyingupon,any.repre.sentationsi .conrmiiméñi"-'î,;åt,for^those xpressedn thisgreement' otwithsJdndingnythiñn!-ï."-ggntt"ry

"oãî"-iieon customer,s'soriò¡tation,hequipment ustconform ñty ó tnéïanuracture/dsþËòìläätion.,andno representations

rHålFllliìãäf"'î?il"':¿::i:1t",åËins"it"ß äiããõï'îñ"totororasieeJloe, heL

fiSy"ili'Jìf"Sl;¿TîåfllîJtï¡,Ë'#i?,g".i,;ËÍvandonstruednaccordanceitht

il?IiÎ:f,-::l?3|.åithorizedor equirednderhisAsreementust e nwritinsnd ent

ContractNo.9g-9/2uaod Rev. 4/01/99



EOMMUNICATIONSQUIPMENT GREEMENT

Customer

Attn: ieutenantrian eastonffiot

f ucson,Ar¡zona857T6

ln witness. hereoi the partieshavecauseddulyAgreementn hedates i:t orthbelow.

INWITNESS HEREOF:

authorizedepresentativeso executehis

""\F,li:eRaÇci;i'il

Custómer\ l i i ' l i , - ir , i i i . ; . : .,ustomer\01 ii ' l i,¿ir,iii.;;

By: \-. -)(,\tLt,,o í,

Ti t le : VP Finance t Admin is t ra t ion

The-Univers i ty of Ar izona Foundat ion s execut ing th is Communicat ionsEquipmentAgreement for the sole purpose of coni i rming i ts obt igat ionsto make payments to Motorola in accordance with the Aõsignmeni ofCont rac t Of fer dated November23, 1999.

tú;irtf .;¿'¡'tilti,i

Contract o.99-g2gspg_ Rev.04/01/99



EXHIBITSOFTWAREICENSEGREEMENT



ËX¡JIBIT - SOFTWARËICENSE GREEMENT

ThisSoftware icense greements befween\4otor-ola,.lnc-,Delawareorporation,,Motorola"),and heArízona oard f Regents,orandonbehatf rinéÜn¡vérsi¡yidi=õnål;'Ùi"dnse",,l.

Section1 SCOPE

Lice¡see ay,acquireromMotorola's,ommercial,overnment,nd ndustrialolutionsector'cclss") radioðommunication_qr.o{ugþ.Þróglqts

) tnátóohta¡nm6éääeor pre-toadedMotorolaoftwareuch s na RoM,qîoMì or ÈÈn-ón4rotn"i-ru¡ótõöiã-säffiaËiåiiiË'"ãimedia uchas a rlopgy.o1q{,a.qe,^disketté,r co-nö¡¡. Àii;i;ñ';oHuãié iiñcruäiñgãoiöServíce oftwarencj-mSuportb oftr,vq{i.¡qererieOo aÀ fr¡otorõ1"'öoft*àr".tln¿åitiðn,thírd,partyoftware aybe ricludednichMoioroiãies notownbut s licensedo distribute.The erms -t!!Aq"."n19nt,gpqlvo,an/suóñn¡ø artysort*aré ñr"ãs'ãñdditionaticense39f:IAt-Pertainins.tghg thìrd-partyoftwares ehctíseo,n wnËri-cãsã'tneérmJdf ;ijðñl'?^"111:Lp]Yo said hirdpartysofhvare.hisAgreement'containsfre ermsunderwhichLicenseeay seMotorolaoffwarecquiredromC'CtSS

Section GRANTOFLTCENSE

Motorola ereby rantso Licensee.perso.nal,on-exclusiveicense nderMotorola,spplicableproprietaryightso useMotorola oftwarena'ccordanðãwitnñe ã¡m;"iii;Ë;greemenl

Section LIMITAT|ONSNUSE

^t:.""1,'^"åTîy,g:Yô_PI^9F["^H:l: oljv :lli.qçnìg9::_!!tq'natusiness.purposesndonty sÊ:l".ip:d,îi_jl1.y-1tgl,gþ.s_ware,or"prodìðióðumeìrtåii,i"-ili-ötñäiïË;;i'"Mäi]'""'ÈSoftwares shictly

prepare erivative orksôf.ordisassemble ny _s_gr{q1e,r9rny..reason,xcepúhatióenbeeaymatéäimõsì woiig::.:f-y$i,.,",j:,.-tj^ry:f^.f:"¿d^:g^'ú*lìnfiä,.,'ñt.iä'ãà;pn,ËiïiJi'få'åilJp'purlicq¡sgemust urchase.copf rRadioervicô ófrw-Jèo;èäõh';irài'*ñ¡i"n'LÏ5"#ri5i""""";Radio Service Software: Liceirsee mav make one addif inÃ.i^Ã^,, rnr aaarr ̂ ^ñ^,,r^- ^¡..-î ^- Licensee aymakeoneadditional\duru ùeIvrçe ùonware; Llcenseemav ma.Ke ne additionalcopy for each computerowned or::'i:oi:Í,!tli::ry-L"_qg! !ry¡_9ite,igensgeeyemporäÍyd üb¡;öã,îä softwareon portable r.lap{op omputerst othersite.s- riorcíacqrfi¡nõ nVnãb¡õËñri-óå'éäru"r"o,.uponVlotorola'seques_t,icenseemustprovide wr¡ttenli'stïåil síteswr,Lr. l;ã;;" ,qÞqôr

acqu¡r¡ngny RadioServiceSoftware rn listof al lsiteswhereLicensee sesorponMotorola'seoues!Licensge-mustrovide written¡bt fätisítedwr,lre Ëã;" usesor

llj:i*"-jg^1ìî^j*1"^"s:l',"^"sp"fK'._g,-Li""I.JeiéIeÈöoîcõ' ú6oh-ãälyrisntnorademarknoticeson all copiesof MotorolaSoftware.

Section4TRANSFERS

soltware sstrictlv rohibitedndwillbe deemed breach f thisngreemèni._Ë-ensËeaynor99py,modify' dápj,mergewithofiérlór¡mare, everse ng.ineþ¡,.repare erivative orksof,ordisassemble any Motorolã Software for anv reâson el¿nênt haf I i¡ancaô ñâr, maLa a+ È^Ã¡ r..^

lf Licenseeansfers wnershipf Productso a thirdparty:Licglggemgy_aqsignts rights o useMotorola oftwareotherhan'Radio ervice ònwãråãncjfLASHún@'Sãiñ,iare¡mbeddednor furnishedor usdwith hoseProducts,.roviqéihat äi ri"eiËéã ffiî#'áir-óopieïõi;"¿i;Motorola oftwareo the newownerand'(b)M.oloiota óe¡veè -tranËieiorm whichMotorolawill provide pon equest)ompletednosìghedÞvn" new.owner.therwisË;íòd;ê'm;i';åîtransfer r make vailablényMotorolaofñ,vareó ány n¡r¿párv. - 'r -¡ r vv'

Section OWNERSHIPNDTTTLE

Titleo allcopies fMotorolaoftwarenany orm,ncludingll ightsnpatents,opyrights,radesecrets, ndotherntellectualroperties,emains ested x"ctusivËryr'l\ioùlojã.

Section CONFIDENT|AL|TY

Licensee cknowledg.eshatall Motorola oftwareontains aluable_roprietarynformationndtradesecrets nd hãtunauthorizedissemination,¡striout¡on,oãiniáti,íri,-räersenqineerino.dísassemblv.¡.other mproper se of ¡t¡otoroË-S-òf¡vareil resuti-i.'ìr;å;;;b"tË"'näñn"'ldMotorolacírwhichmoneiàry amàges-w_oulã'" ináääquate. ccordingly, icenseewiil timitaccess o Motorola oftwareío thos-e f its employêeðno agentswrro"ríéeão use MotorolaSoftwareorLicensee'snternalusinessurposds.,ndLicensee il l akeappropriatection iththoseemployeesndagentso preserverre'conRo'entiãtityrnaãt";öij õf,ütår;

ContractNo.99-9/2uapd page Rev.04/01/99



For he first120d.ays fte-!nitial .hipmentf Motorola oftware, r, f theMotorola ofh¡varesRlg|'93q-?trsuanto a communicátionsystemAgreement r communiðàiionsdüit""rtAgreementbetweenMotorolaand Ljcensóe,_fo¡ he Warralty-Þ;iod specifiel"íñ";ù;hAgreement, otorola arrantshat heMotoroËSoftwäre, hen-usedroperly, il lbe free romreproducibleefects hat eliminateshe functionatity

orJ rJãturj ;ñh=¿äid' th;

'ffi;l;functionalitv9f ," s.ystem. he p.rimaryunCtiòñâtity'i a-vo¡ce-'ðorñmün,caüonvstem issubscriber-to-sub-scri'ber,uoãcii¡er-td-o¡Jóarcnéi,

'

and dispatcher{o-subscribei oicecommunicati-or.lhe prímaryunctionali$ f'a data'system s po¡ñt-ìö-õo¡n-tata ransmission.Motorola oesnotwdrranthatLicensee"sseof tneivlótoÏo¡ã ófùàrJói'in" productswil beninterupted r error-free r that he Motorola onwâreor the Þióouótõ ¡tt meetLicensee,spartícularequire-ments.hís imited oftwarewarrànty oei ñoi ínbiùã'ã'änvarrantv overinotheprocessinsr datedata rom, nto,and oetwàênríetéã; i'õeeäïiË'/"å;î'oîö':nn"'';"#Harrantvwould be providedexp.ç:g.ly q̂ g. gepaqtetf execulðoagrËãrñõni.óïóHöLAYöTorAL'LlABlLlrY,-4¡to_ucrttsEE/sor-r-'neùËoi,ËöRÃÑi=ehEAcH F THtsARRANTY]LL ELIMITED_o,_4ToToRolA;Sõpilorrr-,eËnin n nrpmcEMENToF rHEMoroRoLAoFrwARE-onnvn¡Èrufr r-rórñ$EË'b'õlÍiËòinn¡noEsproHEAMoUNT AIDTo MoToRoLA oR iHÈ n¡ofoñor-n"sõrrwnne oR THENDIVIDUALRODUCTN WHICH HEMOTORoLA oFn¡úÀRË.rs-ãIi¡grooEDR FoRwHcH r wASPRovlED.H sWARRANwirrryps_rylv'îo1nï' Fr -sïúc-ñseË;UBSEQUENTRANSFEREESUST ccEPTHe n¡oÍoriolÀ soÉiivnRE ASts"ANDWITHNOWARRANTIESFANYKIND.MOTOROI-AISCr-ErN¡íAL-Liú'ÈR'WÁN-N¡iIÍË'S1EXPRESSBlUtLlE-D,-lNcLUDll¡G

HE lMPLifDwÃRRÀñrtrdbÉ'tviËncHANrABlltryANDFITNESSORA PARTICULARURPOSÈ.

Section LtMtTATtONFLtABtLtTY

lN NO EVENTWLL MOTORO|4 E LIABLEFOR TNCTDENTALR CONSEQUENTTALDAMAGESVEN FADVISED FTHEPOSSIBILITYr SÙC-N-ONIViÃCËÈ.

Section TERMANDTERMINATION

Licensee'sighttouseMotorola oftwarewill.beginhenLicenseeends duly.executedopyPl^$jsfg]:tl"$ to Môtd'oh,aìd

"ither(atM"oto;ôta_returnJã-ruä/*ðcir"o AsreementoL'censee r (b) Motorola hipsMotorola oihiareor a producicãntaiåiné'iñõtorota'SoitwãrêtoLicensee, nä'willcontinuen péipetu¡tviiäss terminäiãJ;; i;¡äil."tdäir""'" right o useMotorola oftware il l erminatejithouthotiðepònà b;eã¿h f

th-iðäî*rä;ärtby Licensee.

n399i!!ql' if -Li-censee reacheshís Agreemeniw¡tñ-iespect o naãio-seruiceSoftwareorr{s!'lngrto Software,Motorolam?y,..b'yot¡ðéo licensëe, erminate-icensee'sight o usesuchMotorola oftware. pon ermiríatio-n,otorola ii¡á eåtifleó;ñ;e-o-äie ìn;unËiiùde¡jiérwithout roving amages nd,unlessLicénsees á sóvereign-g_ovèrrfi;tì-à;äV,'útoiõlå-ùî!ly: tl.'ê isff--tg eþóõiesðaìi nä¿-io èrv¡òã onwãréin¿-Ër-nËripò;öËòft*are in Licensee,spossession.Mthin..thirtyaysafter erminationf LicenseeCrighläusãany MõiórôiJS-õft"ãä,Licenseemustcertiforiwriiingo Motorolahatallctpiés or suchMotorola-SoftwareavebeenreturnedoMotorolabr estroyed.

Section0 NOTTCES

|ll.fli..-n consents, ndwaivers ermitted r.required nder hisAgreement i¡ be deemedgrvenupon eceipt ndmustbe deliverednwriting'tohe betow àOre'iJãå.'nangeof ããã;é;;mustbe nwritingo theotherparty.

Section7

Customer

EXHIBITA _ SOFTWARE TCENSE GREEMENT

LIMITEDWARRANW

Motorola,lnc.

Attn:Contract ndieutenantrian eastona

ùan uteqo,ÇA 92131

Contract o.99-9/2uapd age Rev.04/01/99



Un¡lvens¡ryFAn¡zorueoL¡ce

GoldElitesarmpt,ecreernhowing [uttiptreR.esources

1O:59:1S MfPatchl l patchZl patchsMsel 7 | fvset? | tvtset

Figure 9: Sarnp/escreenshowing multiple esources,including elays, channels,and paging.

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32 Channels!

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Ambulùnce {3 2

Countt Potace B¡d¡o ¡ Raaio Ct"ct

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Figure 11:Examplescreenshowing he channelresourceswhen opened.

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Figure 13:Example screen howing the patchoperation.

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UNIVERSITY F ARIZONA

PLAN VIE\ , /CENIRACOX NfEGRATOR ONSOLEJORKSIAÍoNS

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Universityof ArizonaPoliceDepartment

Statementof WorkCENTRACOMotdEtiteRadioConsote

TUOTOROLA. S.vslens [ntegrarion



UniversiW f ArlzonaFolice

'1.OverviewThisstatement fwork (sow) is ntendedo provide efinitionsf responsibilityor heconstruction,quipmentlacement,nd nstaliationf cENTRAcoMGoldElite adioconsole ystem'Thisdocumenteparates nd dentifìesasks o be performedy heniversity fArizonacustomer), nd Motorola, r t's

epresentativàsMotorola). hissow canbe amended ymutuaf pproval ntil he imeofcontractignature. hangessubsequento contract ignature il lbe handled nder hechangeorderprocessdefinedwithinhisdocument. hissow willrequire pproval riõr o contract ignature.An approval age s provided t theendof thisdocument.

2. Technicaf copeof Work

2.1.General ystemDescriptionThisSOWdescribes ork o be performedor

the nstallationf two adioconsole lpositions' ith heoption f a thirdoperator osition, t theuníversityfArizona oliceDepartment' achoperator osition ill nclude single esktop lient omputer nda7"cRT monitor'Eachclient perator osition omputer íl lbe connectedo theservercomputerhatwillstore he adio onsole erverapplication.r.r, ãôerator osition il lnclude ewdispatchurniture nwhich he desktof,equipmentil l eside.

2.2.Component escriptionEachcomputerworkstation il loperatehe cENTRAcoMElite onsole peratorapplication.

2.3.Furniture ndMountingsMotorolahallprovidemodularurnitureor thedispatch enter sdepictedn thedíspatchenterumitureayout rawing.Each umiture osition ifl nclude nadjustable riting urfacehatsupportswo 17"monitors. he irstMotorolauppliedmonitor hallbeused orradio ontrol.ThesecondUniversityfArizona uppliedmonitors orCADequípmentrequivalent.

2.4.Sitenformation

2.4.1 Permts/LicensesNo equirementsorpermits r icensesreanticipatedr ncludedor nstallationf heCENTRACOMispatchonsole.Motorola oesnot nclude r accept

.a,nye.sponsíbilítyorchangesn hescopeof worklha!maybe required y Theuniversity fAiizona,Lõcal, ribal, ederal, r stateBuilding epartments,genciesr nspectorshat mpact itherhepermit pplicationprocess r heactual ork o becompletedsoutlined. nysuch n"ngo or upgrades' Proaùl ing To aI System So utionsi STATEMEMIOFWORK Page I



University f Arizonapoliceof.pre-existingonditionsdentifieds requiredo meetcunentCounty, ity,Stateorotherapplicableodeswillbe consídereds changesn theoriginal ów anOconsidered ChangeOrder.This nctudese-usetf any he Universityf Arizonaselected sedmaterialsr anyotherpre-existingodedeficiencies.

2.4.2.FloorLayout

Motorola il l equíre ritten pprovalrom he Universityf Arizonaorequipmentinstallationocations.

2.4.3.SiteLocations

Theproposed orkshallbe completedt Theuniversity fArizona ispatchacilitiesnTucson, Z. Nootherocationsreconsideredr ncluded íth hisproposal.

2.5.Delivery

Motorolahallselect surface anierandshipal lelectronicquipmento theuniversityof ArizonaPoliceDepartmentocation.TheUniversityf Arizonahall eceive llequipmentt said acility.After heequipmentasbeen eceíved, otorolahallinventoryheequipmentnsite.

2.6.System nstallation cheduleMotorolahallmeet he nstallationchedule, hichs o be mutuallygreed ponbyMotorola nd heUniversityf Arizona. f building onstruction,leótriàtand elephonecircuits, nd nstallationequirementsrenotcorñpletedrior o thescheduledinstallationime,a Change rdermaybe requiredo coveradditionalabor nd ravelexpenses

2.7.System utOverA cutover lan hall ediscussedndmutuallygreed ponpriorocutoverimeduringthesystem ptimizationeriod.

2.S.Warehousing

No requirementorextended arehousings expected r ncludednthisproposal.lf delaysn nstallationreexperiencedue o the ailureo completeonstructionrother equirementsy theUniversityf Arizona, xceeding 20àays romequipment

delivery,he university f Arizona hall ncura fee orequipmentiorage.

3. MOTOROL.AELIVERABLES

3.1.Detailed roductSpecificationsRefero Motorolaendor pecificationheetsncludedn thisdocument.

uProoiding Total Systcm Solations, STATEMENT OF WORK Page 2



University f ArizonapoNåe3.2.Ëquipment istA finaf quipmentist efectingheequipmentobeprovídedor hisprojects ncludedn thePricing ection f hisdócument.

3.3.FixedNetworkEquipment ite RS6) uditsite preparations required

o meetor exceedhe equirementssdefinedn theotorola ocumentFixedNetwork quipmentnstalfations,,.otorotaartnumber g-1089E5-0'Motorolahallperform siteauditanddocumentnydiscrepanciesounon grounding r. quipmentrotection_areaser nisdocument.vtotãrorahallprovideritten otificationo theuniversity fArizona fanydeficienciesíscovereduringheudit' lt shallbe theuniversity fÂrizonatrã.ponribirityo effect nyn*.orary repairs.he customer nd.Motorolaayentera chanie orceriolff;;iih"'*pairs, if mutua¡ygreed ponby bothparties.

3.4.EquipmentnstailationThe

ollowingections rovide noverview f thegeneralasks o be performedyotorola nd/ort's epresentativesncompleti.õ ;" systemnstallation,ptimization,ndCustomerrainingequirements.

3.4.1.Furniture

centercore,he urnituremanufacturer,hall nstall ll díspatch orkstations.3.4.2.ElectronicEquipmentnstallationMotorolahailperformhe oilowing enerarordnstartationasks:' Installhenew omputerquipmentteach f henew

ispatchperatorositions.' supply nd nstall*9 6gauge trandednd heathedround iresrom heexistingentrallectronicsank quipmentcea) rackn he "àiòåquipmentoomoeach f henewperatoronsoleocations.his round ire hall econnectedo heconsolenterfacenclosureclE)boxateach osition.hecnrpìonnectorhall eaffixedo heback fach lE.' wire hecallcheck udio onnectionetweenach f heconsoleperatorositionlE,sndeach f heclient omputersound ardnputs. his narrroviããudioor heoptionalnScreen ai lRecorder'OSCn¡' Instailhenew entrarrectronicsankcEB)hardware.

' Programhenew onsoleatabaseoaccommodatehenewELITEonsoleperatorositions.

' ProgramheEliteadio onsoleoftwareoenableocal upportf hisequipment.' ProgramheElite onsoleonfìgurationcreensoruseby hedispatchers.' optimizenddocumentonsoreystemeversorproperperation.r InstaltndoptimizeheMTR2000ase tation.

"P ooùI ng To al Sys em So u ionsi STATEMENT FWORK Page 3



L,nrrgl*ityof ArizonaFollee3.5.End-User rainingMotorolahallprovide ENTRAcoMend-userrainíngor up to tenoperatorssdescribedn heTraining ection f thisdocumeni.

3.6.ProjectManagementMotorola

hallprovide singlepoíntof contactor heduration f theproject.TherojectManagerPM)shallhave he responsioitity-orcneoutinõ"qrir"o sítesurveys,nstallation,ndoptimizationfall onroi" systòm quipment. hepMshallbeesponsibleor he imely ompletionf al laápects i tnisprojectno to¡.he inalsystems cceptance.

3.7.WarrantyMaintenanceMaintenanceovered ywarrantys ncluded uringhewarranty eriod.A quotationorost-wananty aintenancehailbe províded pon equest.

3.8.Documentation3.8.1. As-Built,, ocumentationMotorolahallprovideas-built"ocumentationetailinghecompletedonsoleinstallation' ocumentationíl lbe imítedo progi"; andpersonalityocumentsndhallnctudes-buirtrawingsndwiring oeÅt¡Rõat¡on.

3.8.2.Manuals

A completeetof hardware quipment igration anuals hallbe provídedoreachonsole'one setof operatormanuals ha-ll eproviàedor eachoperator osition.

3.9.Towers

Ïhis proposal tilizes.he university fArizonaPoliceDepartmentuildingor heounting fa síngle asestation ntenna.Theuniversity fArizonas responsibleorrovidingnadequate ountingtructurendcable outing onduitor heantenna.

3.10. MobileRadiosNomobile adios reproposed nder hisproject.

3.11. PortablesNoportableadios reproposed nder hisproject.

"P oo ding Total Sys em So lutions, STÁTEMENTOFWORK Page 4



University f Arizonapoliee4. SystemAcceptanceTheuníversityf Anzonahaflaccepthisproject pon he nstallation,ptimization,ndsuccessfulompletionf theAcceptanceesiProcedureATp),or benefìcialseof theequipment, hicheverccursirst. Beneficialsemeans hat f theuniversity fArizonacommencesseof thesystem ranysub-systemhereofor ts ntended urpose, therthan or heexpress urposes f raiñing

r esting, rior o system cceptance,inalpaymentorsaidsystem rsubsystemhallbe oue. rne warranty eriod orsuchequipmentut ntouse,unlqss ananty asalready egun, hallämmenceconcurrentlyíth heuseof theequipmentor ts níenOeOurposeother han or heexpress urpose f training r testing).Theuseof theequipmentor ts ntendedpurpose hallbe deemedo haveoccurred hen he Univeisity fArizona oficeDepartmentommenceso useand efyon theequipmentor heir ommunications.

4.1 Acceptance estprocedure

Ïhe AcceptanceestProcedureATP) or hedispatchacilitywill ncludehe esting fall eaturesnd unction etected y tl're niversity fArizoná_forheCENTMCoM Eliteradiocontrol onsoles. heexact eatures illbidet"minéJrni oo.ur"nted byMotorola uring ptimizatíonf thenewequipment.

4.1.1.Coverage estingNocoverageestíngs proposed r consideredspartof thissow.

4.2.OtficialProjectpunchl stTheofficialProject unchlistoPP)shallbe used o document nymalfunctionsnsystem peration.heoPP shall edocumenteduringheATpândshallbecome

heofficialecord f outstandingrojectepairso be conected y Motorola rior o FinalSystem cceptance. he istshallbe discussedo determine ispositionr completionof repairsor fixeswherenecessary.

4.3.FinalSystemAcceptanceFinalSystem cceptancehallbe ndicated y hecorrectionfall temson theofficialProject unchlist.

"Proo ding Total SystemSo ufions. STATEMENT FWORJ< Page 5



University f ArizsnaFoliee5. MOTOROLA UPPORTIPROJEETËAMMotorolaprogramManagementTonyRamirez, rojectManagerMotorolaSalesand Engineering eamPaul

Punske, ccount xecutiveRodneySiemiawski,onsole ystems ngineerKenHartzler, ieldTechnical epresentativeMotorolaSubcontractors

CanyonState BearCommunications,ucsonCenterCore

6. CUSTOMERURNTSHEDTEMS

6.1.FacilityConstructionThe university fArizona hallprovide

fo l ne completionfal lsiteconstructionrior ocheduled quipmentelivery.Delaysnthecomfretion f he acility eyondheutually greed pondateoi January31,2ooomaycreate delayn theprojectchedule. hísmay equire ChangèOrder.

6.2.Deskor computer tandThedeskor stand hallbe used o store heserver esktop omputernd

12,,monitor.6.3.4CPower

Ïhe university fArizona hall upply nadequate ource f 120 vAcsingle-phaseowerwithin10 eetof al lof theapproved quìpmentnstallationoints.Thecircuitshallbe uninterruptableower upply uesj åo gåneratored. Excfusivesecircuitreakers hallbe providedoreachoi tnereiuireoãnsoleequipmentircuits.Dualduplex 4 total.cordlug-ins) utlets hallbe requiredor hecENTRAcoMserverndassociatedquipment.one 20 Amp120vAc circuits requiredo support achnewdispatch

perator osition.hiscircuit hallbe connectedo thenew urnìtlreposition iring ox hat ssuppliedith10outlets nder hecenter feach urnitureo.ìtion.

6.4.Grounding

Thebuildingrelectrícalround uppliedn each ocationescribed ustbeanmpedancef5 ohms r ess.Motorolaighly ".orr"nds thatTheuniversityfrizona eviewt'sgroundingystems t ai l aciritiesnvorved.

"P o oùl ing To a I Sys em So ati on{ STATEMENT OF WORJ( Page 6



þivbrsity of Arizsnapof ce6.5.Facilit ies AccessTheuniversíty fArizona hallprovideequíred ccess ndprovídeorparking uringormal usínessours,which hall econsideredam os pm,vrãnoayhrough rÍday,xcludingolidays' heuniversityfArizona hallprovioe itnecessarypaceorequipmentnstallation.

6.6.Phone& Leased inesTheuniversity f Arizona hallprovide terminationoint oral lphone ircuits,easedines o remote ites, ocal adios, ooractuators,ndatarm ircuits ithin10cable eetf theapprovedquipmentnstallationocation.The erminationointshallbe ocatedn theequipmentoomandwillbe hepointofemarcation' hepointof demarcationefineéheareaof responsibilityorassociatedcircuíts'Motorola.responsibifityhallextendrom hepointof demarcationo thequipment'Theuniversity fArizona hallbe responsiblerom hepointof demarcationto theapplicabreestinationrservice f thecircuit.

Al l required ircuits hallbe nstallednd unctional t the nstallationocation rior o theeginningf work.

6.7.ExistingEguipmentTheuniversity f Anzonahallbe responsibleor anyexistíng ssociatedquipment,ficenses,ircuits, rsoftwareo nclude erviceão¡r¡iy,urrent perationafarametersrondítion' aintenancend/orepair fany ailure fassoc¡atedquipment. xamplesf associatedquipmentncludes,ut snót imítedo, theexistingonsole quipment,hone ircuits,emote nd ocal adioshatwillbe connectedo oi controlledy theENTRAcoM,alarms,oggíng

ecorder,ndexisting ps. Anypre-existingailure ronditíonf equipmentppiieJto adio ignarouéi"g" area,radiorequenryinterferenceRFl),and/orntermittentperation.

7. PROJECT CHEDULETheactual ompletionate ssubjecto thedateof awardas wellas theestimatedimeor completíonfworkbaseo n hissow oetays ue o plan eviews,ssuance fermits, niversity fArizona eliverables,nd/or elatedtemsbeyondhecontrol fotorolahall equire djustmentso hescheduledasksendproject ompfetionate.hese djustmentsay equire Change rOãi.

--

8. MODIFICATION/CHANGEFIELDCHANGEORDERSUniversityfArizonandMotorolahall dhereo he olfowinguidelinesndroceduresoensurehat llchangeso heAgreementContract)repr.*;i,/documented,eviewed,ndapprovedrior o -nclusionnto hedocument. hangesonagreementnclude,utarenot imitedo,such tems s:changeso heequipment

"Pro oid ng To a l Sys em So ution{ STATEMENT FWORK Page 7



Universityof Arizonapoliceordered, hangesocontract erbíage,djustmentsf theproject chedule,hangen:::f:r,ïîll_li !!Tq:r i.n ervicãptiols,+.nãng" rdersanamendmento heontractf t requires uthorizationythe university f Arizona.

" Alt changeordersmust be documented, learlystatíng he scope of work,responsiblearties oing he work, a dollaramount,a schedulempact,andcontaininapprovalign tures

' Al lchange rdersequire ppropriateuthorizationeforeworkbeginsn Al l change rdersmustbe communicatedo the peopleor organizationsmpactedby hechange

c All change rdersmustconformo thescopeof workauthorizedy he university frizona.

8.1.Customernitiated hangeOrdersA change rdernitiated y he university f Arizonawirfgenerally xpand r reduce heriginal copeof work o nclude hangesnperformance,eatures,ardwarendsoftware, rservices.A change rder rratw¡llamend hecontractn either copeorollar aluewilf equire univèrsity f Arizon"prrðÀ"seorderorsimilar ocumentouthorizehechanges.A change rder hatwiil educeheoríginalontract oesnotequire formalwritten otificationrom he university fArizoña.Keepingnmind hat university fArizonaeductionnthe. copeof theprojectmaymean hatMotorolamayotbe able o standbehindheoriginatysiemoesìjncriteria ndoriginal erformanceof thesystem' nal lcases,workwìltnotoe perrormËo

¡tnoutwritten uthorizationromniversityfArizona.

8.2.MotorolanitiatedChangeOrdersA Motorolanitiatedhange rderalso equires niversity f Arizona uthorization.\ryhenMotorola íshesoexpand r reduceheoriginal copeof work o ncludechangesnperformance,eatures, ardware r.oñ,u"re,or servÍces, ewill nitiatehange rder'A change rder hatamendshecontractn either cope rdollar aluewill equire ritten uthorizationromuniversity fArizona.A change rder hat educestheoriginal ontract,neverynstance,equirela formalwritten otificationromUniversityfArizona. n

al lcases,wortwillnotbe performed ithout rittenauthorizationromUniversityfArizonachangesn hestatementfwork, quipmentuantities,quipmentypes, rservicqsother hanuniversity fArizona ndM_otorolagreeingo in thedetaiÍedesign eviewwill equire change.rder.Thespecifìcmecha-n¡csî thisproce.r n o" developedduring ontract evelopment.hebasic hange rderprocesswill equirehateitherarty equest hangesnwriting.oncethischãnge rder equest asbeen eceived,heeceiving artyhas10days o respondo thereqüestor change.À ðr.,rngerderdoes

' Prooid ng To al Sys em So lutions, STATEMENT OF WORJ(

Page 8



Univensity f Arizonapolice

:::::':ii:?ly:g^:ÏI|-"::'.9othpartiesuntilithasbeenfullyreconffixecuredv he ppropriarearriesorboth .i;";;ity;;;;ii ffi"ilffiäilår::i:t3,?:î:liï["::^1i:i tîT::1ll.,led rhis ormha'be sedoprocess,before changen he .op" or oik .;;;;ä#"0.Al lneweguipment.orders

hallbe processedmmediatelypon eceípt f purchaserderandsigned hange rderauthorizations.

'ProvùIing Total SystemS olt¿fiottso STATEMENTOFWOKK Page9



Unãversi$ f Arizonapoliee

STATEMENTOFWORKAPPROVALMotorola aspreparedhisdocument s themostcurrent nderstandingf theprojectscope' lt is an element f thecontract nd ts content as mpact t thJcontraci omplianceevef

lifjï:ïi:i;åiït reviewedndoundobeacceptabreorpresenrationouniversity

Accepted ndApproved:

FORTheUniversityf ArizonaPrintName

Title

Signature

FORMOTOROLA

PrintName

Title

Signature

"Prodd ing Tota| System Solnt on, -Page I



CHANGE RDER ORMUniversityof Arizona

GoldEliteConsole

Purchaser: ChangeOrderNo.

Date:ame:Address:

In accordance ith he ermsandconditionsf theAgreementatedchanges reapproved:

the ollowing

Contract riceAdjustments:

OriginalContract aluePrevíous hangeOrderamounts 1 throughThisChangeOrder#_NewContract alue

Completion ateAdjustments:

Original ompletionate

Previous chedule hange 1 throughThisSchedule hange _NewCompletion ate

Unless mended bove, llother erms ndconditionsf heAgreementhall emainn ullforceandeffect.

lNWITNESSWHEREOF,hesaidparties avecausedhisAgreemento be executed softhe astdayandyearsigned elow.

Universityf Arizona Motorola,nc.By: By:

Title:

Date:

$

$

$

$

$

$

$

$

Title:

Date:



CÐRã'ãF'åC.AT'EF'SV

CustomerVame:

ProjectName:

Universiryof Arizona

CENTRACOMGOLDELITEDISPATCHCONSOLE

Universityof Arizonaagreeshatall majorprovisionsof the projectprovidedby Motorolaarecompiete nd eady or theuse ntended, xcçt for anyminordéfects nd/orpunchlisttemsnotedon theOffrciaiProiectpunchlist.

This agreementdocuments o the stårtof waffanty on , and authorizesMotorola to bill for the ¡smrining value of the contract,and it indicates he University ofArizona's agreement o makethe final payment.

PrintFull Nams;

Title:

Signature:

Date:

Motorola Representative

Print Full N¡me:

Title:

tlE

Signanue:

Date:

FinalSystemAcceptance

No defects r punchlists applicable.No Opp attached.

All outstandingte,ms n heotricial projectpunchtisthavebeen esolved.

Universiwof A-rizonaRepresentatie: MotorolaRepresentative:

PrintFull Name:rintFull Nams;

Title: Title:

Signanre:

Date:

Signature:

Date:



Universify f Anizona ofliee

CENTRACOMoldEtiteACCEPTANCEESTPLAN

Date:

Customerame:

MOTOROLAENTRACOMOLDELITE ISPATCHCONSOLE

Universityf Arizona oliceDepartment

Name f Motorola epresentativeupervisingrperformingTp:

Nameof customer Representativeo verifyATp and "stGN oFF', uponcompletion:

ls thisa new systemor an "addon" to an existing ustomerowned system: Add on: New X

Test to Perform

1 CRT Cenbal Elecbonics Bank

1 1 "GreenLEDs" All cerdswith LEDsshouldshow þreen,,if opera[ng properly

1'2 Remoteoperatoroption RemoteoperatorCEBcardsshouldshow "REDLEDs.whenworkingo.K.1'3 system Timers Switchsystem imers o insure2nd timer s performing roperly

1'4 HotStandbyPower Remove1 powersupply use to insureHotstendby ps is working1.5 Wiring Was wiringcompleted er industrystandards?

1'6 PunchBlocks Are blocks abeledand inesdesignated y installer asbuilrdoc )1'7 LoggingPrinter lf a loggingprinler s connected o the CEB,do€s t opersteas programmed

1.8 ConsoleTrafficLogger lf a console rafüc ogger s used, s it workingpropeny

1.9 TlMl/Redundant lMt Are the TlMl linksand modemsoperatíng roperty

2

2 . 1

¿- ¿

2.3

2. 4

2.5

2.6

2 .7

CR TCI E Opüons

Multiselecl

Al l Mute

Alert oneoptions

QC r l

DTMF

Alarm nputcontrols

Dispetcher ntercom

Does the Multiselect ptionwork property

Does the all mutebutton esetafterprogrammedime (30seconds?)

DoesAfert 1,2 and3 workproperly, f instralled

Does he QuickCall l pagingoptionwork properly

Does DTMFpagingor encodingworkproperly

Do Alarm nputsprovide ndicetionwitr alarm

Does he dispetcherntercomwork properly

'Providing Totnl SystemSolutions" AcceptsnceTestP occdwe Pøge



Teet to Perform

2.8

2 .9

OperatorChannelDisable

ChannelMarker(Conventional nly)

Does he Operator hanneldisable eaturework properly

Does he priority hannelmarkeroperateproperly

can the dispatcher etch rom l radíochanner o anotherchannel

Microphone udioof sufficient eveland quality or hansmission

ls theheedsetÞansmitaudioof proper eveland quality

Does the Supervisory eature operate properly

is thedigitalclockset properlyat theSupervisors onsote

DoesVU meteron the CRT nterface ndicsteaudio evels

Does the on screen keypad operate prop€rty

Cen operators alk via intercom using the I'COM TALK switch

can volume evelon channerwindowbe adjustedand does t comeout ofspeakeradjusted

Transmit rom ierdunitand verify hat hansmission srec€rved rconsore

Sendpageandverifypege s senton preprogrammed elected hannel

Can movewindowswhen movewindow s selected rom displaysubmenu

3

ã 4

2.10 RadioPatch

2.11 Microphone udio

2.12 Headset x audio

2. 13 SupervisoryFeature

2.14 CIæ,k

2.15 VU meter

2.16 Keypad

2.17 Operator ntercomcall

2.18 VolumeSe t Control.

RptrTx and RX audio

3. 2 RadioChannels

3.3 indicators

3.4 PT T .D .

3.5 Programming

3.6 Windows

3.7 CodedClear

3.8 Main/Altemateü onty)

3.9 Main/Standby

3.10 Takeover

3.11 Mult iple L codes

3.12 SelectChanneUspeaxer

3.13 UnselectChanneUspeet<er

3.14 Call unction

3.15 BusyFunction

3.16 TrunkedCCW

3.17 TrunkedCC W

3.18 Conventional CW

3.19 Conventional CW

3.20 PagingFunction

3.21 Move Mndow

CRTOperator Position ( Tiles for Radio Channels )

ls the audioon bansmitand receive evelacceptable n each BIM(setspecifically er sysiem)

Aæ al l "windows"nstalled o meet the customer.s equirements

Are al l of thevisualalarm ndicators perating ropertyon úrescreen

lf PTT .D. s used,does he l.D. displayproperly n he window

Haveal l channelsand featuresbeen programmednto he OMI/TOMIs

Are widowssized,and optionsshownas requiredby the customer

lf codedclear s used,does t work propertyDoes hisoptionswitchbetweenseparateBIMS n ú¡eCEB

Does hisoptioncontrol he main/standby elayon fre BIM

CanSupervisor takeover" hischannel romotheroperators

Do channelsoperate properlywih various pL codes from the screen

Audio rom selected hannelcomes rom selectspeaxer

Audio rom unserected hanner(s) omes romunserect r designated peeker

Does ndicator leshwhen cell receivedon a channel

when one position s transmitting, usy ndicator pp€arson others or thatchannel

Transmit rom n¡nked hanner nd.verify ransmissions heardon fierdunit

Transmit rom ierdunitand verify runked Dand audio s received t consoreTransmit romconventionerhennerand verifybansmission s heardon fierdunit

' Providing To al Sysem So lutions, Acceptance Tes Procedure Pøge2



Universifu f Arizonapollce

Equipment ûobe TestEd

Test to Perform

3'22 MultípleFrequency ase can operatorchange reqon multiple reqbase stations F1 - Fg ) etc3.23 SafetySwítch

lf SafetySwitch s requi¡-ed, oes t workproperfy3'24 Terephonenterconnect if Dpr or simplex nterconnect sed, does t work propefty3'25 Mouseoperation Does the Mouseoperate thecursoron screenpfope¡ry3.26 Touch screen Do touchscreenselectionswitr finger operate properfy3'27 Footswitch gees Úle ootswitch perateproperlywiürheadset& microphone3'28 cPU storage Are he operator Posítion omputers toredas customerdesires

4 ELITEOPTIONS FEATURES

4.1 LAN Network Does the [-{N network supportall local users4'2 Alias Data Base Mgr Does Û¡eserver nterface to the client positionsvis LAN prop€rly4 3 Alias DataBase Mgr Does Ûreserverdownloed o clientpositions, configurations Alieses4'4 ADM / cDM Does tre serverallownewadditionldeletions/configurationsto be made4'5 cDM soffuvare cen systemconfigurations e completed or al l positionsas required4'6 ELIÏE op Are Forders, riases nd tiresprogrammed er customerneeds

5 SPAREEQUIPMENT

5.1 SpareCards

5.2 SpereOperatorEquipment

5.3 LAN Hubs/Cebles

6 Dlgttal Call Check (panelMount)

6.1 recordand playback

6.2 headseUMic udio

6.3 Telco Radioaudio

6.4 "Previous" ulton

6.5 "Next"button

6.6 "Save" eature

6-7 Recording me

6.8 AudioQuality

6. 9 Installat ion

6.10 RemoteOperation

Haveal l CEB sparesbeen tested .online'. n the CEB

Has al l Spareconsolepositionequipmentbeen checkedon lineHaveal l sparehubsand t-ANcablesbeen ested

Does he recordand playback unctionoperatesimulùaneously

Does ûreunit record he audio rom the headsetor m¡croghone

Does the unit record the receiveaudio from the telephoneor radio

Does ûre "previous"control button access recorded messages

Does the "Next" buttonwork properly

Does the "save"featurework properly

The recorder hould ecord or 10 minutes withoutoptionsls the audioqualig of acceptable evelend quelity

ls the nstallationn accordancewiúr ndustry tanderds(R56)

Does theunit unction rom he dispatcherCRT

"Prooiding Total SystemSolutions, Acczptance Test Proædwe Pøge3



Training roposalr.UniversityfArizona olice-wTE

99471

An nvestmentn the uture



Tableof Contents

TABLEOFCONTENTS

OVERVIEW

It'rstRucroRsErncter.lcy|rurecRnrto¡¡r TR¡l¡ltruc

MOTOROLA DVANTAGËS

Tn¡¡¡sreR r KruowtEDcEQunuryor l¡¡srRucroRsQunlrwor MRreRnlK¡lowreoceRererurro¡l

TYPESOFTRAINING VAILABLEl¡¡srRucroneoTRnl¡¡-rHe-R¡lt'¡EnResloe¡¡rR¡rt¡l¡¡cEr.¡o-UseRRR¡rvl¡¡cSeu-Sruoy

PREREQUISITES

TRAINING LAN MATRIX UNIVERSTWFARIZONA OLICE

COURSE ESCRIPTIONS

cENTRAcoMGor-o lre corusor-epeRnron RRr.¡r¡¡cPRICINGNFORMATION

ReseRRcn-Baseoounse rslcr.lSruoerur/nrennlsCuRne¡¡rourp¡¡erurI usrRucroRRepRRRroRyr¡¡r

TERMS NDCONDITIONS

333

4

444

56

66666

7

I

1 0

1 3

1 31 31 31 3

1 4

'Prooiding Total SystemSolstions, Training



Universiffof Anlzona olieè

Overview

Instuctors

Efficiency

IntegrationofTrcining

Moto o a'swo rldwid Leam ngservices organizatio ded cates tselfexclusivelyo offering he mostcompreheniive rainingavailabreorMotorola's dvanced adioequipment. we understanã

hat yourequipments a highlysophisticated ommunicationsnstrumLnt, nd assuch,requiresspeciarizedraíníng o fully realize he equipment,spotential.Thus, you need quarity raining hat onryMotorora erivers orqualityMotorolaproducts.

Motorola's ustomer Trainingcenter offersadvanced raining acirities,resources, nd techniques o help you achieve he maximumþtentialfrom yourcommunicationsnvestment.A successfurrainingåxperiencealsorequíresexpertiseand dedicationon the partof the instä"to,'

""el l as the trainee. At lr¿lotorola,ur technicalnstructors aveextensivebackgroundsn RF communícations,microwave echnology,elephony,digital ogicand rnicroprocqssors, s weil as computerscience.

Instructors'formalrainingvaries rom postgraduate egrees noccupational ducationand electronicso a varietyor rñititarynstructorprograms. since continuingeducation s crucialtocontínui success,Motorola nstructors eceivemore han 't0ohoursof trainingannually ncommunicationsechnorogyand training echníques.our c]oserelationship Íthproductdesignand deveropment nsurescurrent,accurate nformationor every product.

using Motorola echnorogy o its fullestwíil assisto"norn."n"u at everylevelof systemoperatíon. Over he lifeof yoursystem, heseefficíencies dd up to rargedoilaramounts. Recéivinghe propertraining ncreases our emproyees'efficiencyntheír s" oiÛ," system.

Motorola'sworldwide Leamingservices organizatíons unmatched ntheirability o deliver ntegratedrainíngp"c-k"g"" to virtuallyàÀy ype orclient.

Fromsophisticatedrainingneed analysis o ongoing raining hroughoutthe ifecycleof your productor system,Motorora'sworrdwideLeamingservicescan helpensure hat your investmentn training oday s aninvestmentor your fi.¡ture.

"Prooiding Total SystemSolutions.



University f ArizonaPolicé

MotorolaAdvantages

Tnnsfer ofKnowledge

Quality oflnsû:uctors

Quality ofMaterial

Successful ystem mplementations wellas ongoing ystemmanagement nd maintenancean be greatly nhanced y the carefultransferof knowledge rom [¿lotorolan-houseexperts o system

managers,echnicians, nd endusers.Criticalelementsof knowledgeransfer ncludeknowledgeableinstructors,well-designed ourseware,ab activities, nd systemhardwareand software hat closelyparallels ouroperatingenvironmentintegratedwÍthpropersystemdocumentation.

To understand ourspecificconfiguration nd product eaturas, here sa well'defined ommunicationinkbetweenwortdwideLeamingservicesand lt/otorola'sìeldpersonnel.This linkkeepsus apprisedof anyspecial ssues hat arise. Applying his approachallowsus to providetailoredsystemmanager, echnician, ispatcher, nd end usertraining.

ThroughcarefulNeedsAnalysis,we designand develop raining hatenablesyouto becomeself-reliantwith yourequipment.This traíningca n akeplaceat one of our raining enters r at your ocation.

A carefulblendingof background, xperience nd continuous raíningcreatesa grounded,ntellectuallytimulating, nd accessible nstructorthat will professionallyeliveryourtraining.Understandinghat, theinstructorwill generatea trainingenvironmentwherestudents eelempowered o leam.

You can be assured hat your rlotorolanstructor tilizes he NeedsAnalysisof your productor system. The processalso ensures hat your

instructor eadilyunderstandshe equipment,ashioninga snrcothandeffective rainingevent.

Coursematerialperformsa vital ole n the trainingprocessand in thetransferof knowledgeo the ob site. lt is not enough or the materiar olook professional.Coursecuniculum ollowsa designphilosophyhatinstructors dhere o during hetrainingevent. Good course materíalsare easy o use,well integratednto he coursedesign.

BecauseMoto ola ollows esearch-diven nstructional es gnmethodology, ur coursematerialsarespecifically esigned or ease ofuse and effective ransferof knowledgeo the ob. Coursecurriculumcan be tailored o reflectyour ndividual roduct. We provide elevant

documentation ertainingo your productduring he trainingevent.

Prooiding Total Sys em So lutions " ïraining



University f Arizona olicê

KnowledgeRetention

Followinga trainíngevent, he knowredgeeamedcan sometimesbe lostin the transitiono the operatingenvíronment.To maximize etentionand ransfero the ob , our nstructíonalesigners onductask analysesto determineperformance riteriaas partof the Motoroladesiqnorocess.

Motorola'sworldwide TechnícalEducation rainingmethodologysbaseduponseveralkey crtteria:

+ coursedesigns driven y an analysis f earner eeds.* Learning bjectivesrebaseduponwhat earners eed

toaccomplishn he ob..: . Our raining trategiesrebased ponmaximizing' transfer f skills o the ob,and etention/reusef

effectiveearning.

Motorolaaccommodateshesecriteria n the followingways:

* coursecontentsfocused n how{o, atherhan heory..¡ . Class íscussionsreapplicationased.* Trainingncorporates aximum ands_onab

opportunities.* lntegrationf customerpecificob aidesnto he

classroomxperiencend he abactivities,sweilasthrough ideo upport.

course design,basedon thesecustomer-driven erformance bjectives,has determinedhat task-driven oursesprovidebetterknowledqeretention or the students. Becauseof the coursedesign,studeñtswillmaintain he knowledgeaughtand apply t for immediãte esutts hat willextend he ifeof your product.

'P rodding Total SystemSo lufions

o



University f ArizonaPolieé

Typesof TrainingAvailable

Instuctor Led

Tnin-the-Trainer

Residenf

Tnining

End-UserTnining

Self-Study

Baseduponour yearsof experience, e havedeterminedhat hefollowingype(s)of trainingwill bestserveyourneeds or comprehensivetraining ducation.

Our qualifìednstructo(s) will eadyourstudents hrough he requestedcourse ailored o your system. Maximal nstructor-ledab time has beenallocated o helpeducatestudents n specificandeverydayoccuÌrencesof programming,maintenance, nd troubleshootingssociatedwith yourproduct.

Our instructor efivers raining o the designatedmembersof yourtrainingstaff. During he Train-theTrainerevent,we will utilizeyourfamiliarequipmento deliver raining o your rainers, hus ensuringasmooth ransferof knowledge.

Studentsattend rainingconductedat one of our trainingcenters.

Becauseof the diversecustomer-basehat attend esident raining, heequipment s modeledupon a standardconfìguration.

We also offer a separateprogram or yoursubscriptíon sers. The End-User Trainingprogram ailorsall trainingmaterial o exacflymatchyoursystemand radios. We can provide he trainingor trainyour rainers odeliver raining.

This optionallowsstudents o followa ComputerBasedTrainingmoduleon CD-ROM r othermedia hatwill enhanceheirskillson-site.Thisoption can be used n conjunctionwith nstructor-led ourses.

P ooiding Total System Solytiotts"



Universityof ArizonaPolicé

Prerequsites

We strive o providea trainingexperience hat exceedsyourexpectations.You can helpus ensurea positiveexperiencebyreviewingprerequisÍte equirementshat are designated n yourtrainingplan. Prerequísites rovidecritical oundation nówledge

hatwill bebuiltuponduringyourclassroomraining.As such, hJinstructorwillno tbe able o cover content hat is included n prerequisiteso therefore t isímperative that you complete hem. lf not, yoursubsequent rainingclassmay not provide he desired eaming esults.

"Providiag Total System Solafions



TrainingPlan Matrix universityof Arizonapolice

GOURSE

CENTRACOMGold Elite ConsoleOperator (2tralnlng ermlnala)

GROUP

Dispatchers

NUMBER FsEsstoNs

2

(4 hour essions,5 students ersession)

DURATION(davsl

1

LOCATION

" Prou dingTo nl Sy ten Solut ous,'

I ucson,AZ

DATE

rBD

NUMBER FATTENDEE

Trnining

1 0



UniversityfArizona olice

CourseDescriptions

In the process f assessing ou r raining eeds,Motorora as dentifìedthe followingcourse(s) hat are nec"s"ary

to achieveyour raininggoars.Attachedbeloware descriptionsor each raining uÃ", if availaote,includedn thisproposal.

Presentedbelow are ü¡e standard courseouilines. whire the standardcourses are encouraged, he classouflinemay be tailored or yourquotation. Thus the oufline(s)berowmay not exacily matchyóur quotedclass engthand content

"Prooidkg Total System Solatiotts,



University f ArizonaFoliee

CENTRACOMGold Elite ConsoleOpe ator Training

Overview

ThiscourseprovidesDispatchConsoleOperatorswith an introductiono the dispatchconsole, ts basicoperationand o the tailoredob aidsavailable or assistancenoperation.The leamingexperíences a míxof video, nstructor ed facilitatíon nd hands- on activäieso helpconsoleoperatorsperformcomrnon asksassocíatedwith heirconsole'soperation.

DeeignedFor:DispatchConsoleOperatorsand heirsupervisors..

Learning Objectivee:

Uponcompletion,he partícipant il l be able o:. Performbasicoperationalasksof the dispatchconsole¡ Utilize he provided ob aids o performspecific asksassociatedwith the console

Understand high evel viewof the systemconfiguration

CoureeTopics:. High eveloverviewof the customersystemconfiguration. Generalconsoleoperation. Properoperatingprocedures or specificcustomer eatures

ProgramLength:

4 hours

Prerequieites:

Nonerequired

'

Prooid ing To al Sys em So utiotts.



Universityf Arizona olice

l. CENTRACOMoldEliteOutlineA. Basics

. Explain omponent artsof Console

. CPU.Serverand remote

. lnterfacewith volumecontrols. Mic(condenser nd boom)/Headsetack

. Mainvolumecontrol

. Radio o phonecontrol

. Telephone o rad io control

. Mouse

. Choose APB

. General ransmit

. lnstant ransmit

. Monitor

. FolderResources

. Menu tems

. Expandedand comprassed esources

. Dropdown features

. Activity list

. Stacks

. Colorsof text and lcons on screen

. GreenBackground the talkgroup s selected

. Red (flashing)Background an emergencycall s in progress

. Red Letters incomingcall

. GrayColor not available t this ime

. Features

'Muttiselect

. APB

. lnstantransmit

. Patch. active

. idle

. empty

"ProoidfugTotal SystemSolutionso Trøinfug I I



University f Arizonapolice

. Pagíng

. Signal

. Ptc

. Callalert

. Display

. LeaveWindows

. Movewindows

. ShowHide

. Special

. Intercom

. Supervisor

. Diagnostic

. PublicAddress

. EmergencySetup

. EmergencyReset

. Al lmute

. Monitor

. Help

'Prooiding Total Systcm Sohttiottso



Universityf Arizona olice

Pricing nformation

Research-BasedCou¡seDesign

StudentMaterials

CunentEquipment

lnstuctorPrepantory

Time

The subject f pricings no tsimplya matterof whatappears n thebottom ine of a proposal.The costsof under_utilizingourcommunications ystemcan be immenseyet difficutto quantiñ7.detailedbreakdownof the pricingcomponents s

found n the fóllowingsection.

The factors hat can ínffuencehe priceand qualÍtyof the trainingreceived nclude esearch-based oursedesign. úvo¡awi¿eLeamingservicesconstantly trives o maintaín uttingedge eaching echniquesas well as up to the minute echnology. we incorporate ur-NeedsAnalysis programwithour technology o produceoutstandingnstructionthat reffec-tsot onlywhat s happeningoday,bt¡twill happeä omorrow.

student materials, lwaysan importantelement n any training egímen,consumea laçe portionof the budget. we thus havé mptem-entedseries of programs o providestudent material o fulfillmore precisely

the needsof the studentswhile reducingcosts or you.

Rapidlychanging echnologyequires he latestequipment.we strive omaintainonlyqualityand currentequipment o that you arways eceívetrainingon the prevailing quipment.This notonlyáilowsus o trainwiththe latestequipmentbut arsoyour equipmentwheneverpossibre. f hecustomer s unable o sup¡ly al l necessary est equipment,we can helpyou arange for a rentalof the necessaryequipmento complete hetraíning ackage.

The preparatory imealrottedor the instructor o prepareadequatelyoryour courseyieldsa traíníng nvironment hatoffers he best ailoredtrainingexperiencepossible.

"P ovidkg Total System So futions o



University f Arizo¡ra olice

TermsandConditions

1' A successfulraining vent equiresha t he students aveadequateime or hands-onintervention it h heírequipment. hecustomer r project eamshallsupplyproductequipmeni' This includesafl necessaryest equípmeni,

""olur,cardextenders,etc.

2' A successful rainingeventrequires hat he studentshaveadequate ime for hands-onnterventíon ith theirsubscríberunits.The crctor* o. p.t"rt teamshallsupplyproductequipment' fi¿lotorola'sustomerTrainingCenterrecom-Àendshat here be one subscriberni tavailable er userpresent n he raining ession. n the caseof consoleend userraining,Motorola's ustomer Trainingcentér r.u*rnrrnJs that therebe at leastoneonsoleposition or every wo dispatchoperators. ln the Lse of 911 call akeiiraining,Motorola's ustomerTrainingcenter recommends hat herebe at leastone g11 call akerositÍon including ronitor) or every wo call takers.

3' A successful rainingeventalso requiresappropriate acilitiesn which o deliver raining.he customeror projecteam will un.rr" that the n""."""ry equipment whichcan nctudeut ís not limited o chalkboard, rojector, creens,studeni ablesand chairs) s in place orhe trainingevent.

4. student materiarswiil be furnishedby Motorola,s ustomer Trainíng enter.

5' while it is important hat Motorolameets, he custome/s requested rainingdates, he finallassdatesare determinedby instructo.rvailability.This is especiallymportantwhenraining n a languageother han Englishbecauseår Û,u ¡.ì"¿ resourcesavailable.6' schooldateswill onlybe established nce paymenthas beenreceivedby tyotorola,scustomer Trainingcenter. without payment,Motorola eserves he right o cancela fìeldchool' By supplyingagreed ormoi payment,customer or project eam accepts

alltermsnd conditions.

7 Acknowledging hereare costsassociatedwith preparinga trainingprogram,customeragrees o notifyMotorola mmediatelyf customer or p.].ã'tuam requiiesa datechange or scheduled rainingprogram. In any event, fcustomei oi prol""t team cancelsoreschedulesa trainingprogramwith¡nso days prior o thssårt dateof a scheduledprogram,customer shallpay Motorola iftypercentof he totat ee crrargø to customer or projectteam for that program

8' The efforthas beenmade n advance o gatheral l relevant nformationo produce hísroposaland s basedon information vailableat this time. Additional nformationmadevailable atermay requireMotororao update his proposårand he price.

9. All pricesare valid hrough he year2000.

"Proaid ing To a System So lutions.



U¡¡lvrnsrry FAn¡zo¡¡a ouce

CENTRACOMotdEtiteDispatch onsote ystem: $151,033.99Inctuorno:Central lectronicsankTwoElíteClientOperator ositions ith

lncluding:Consolenterface nitsConventionaloftware icenseGooseneck icrophoneHeadsetackFootswitchCallCheckRecorder

TwelveOperatorHeadsetsOneServerComputerOfficeStyleFurniture er ayout nclosedMTR2000

Back-Up aseStationOptional hirdOperator osition Utilizing erverCpU) $ 1t,g6g.20

EliteOperator ositionUtílízingerverCpUlncluding:

Consolenterface ni tConventionaloftware ícenseGooseneck icrophoneHeadsetackFootswítchCallCheckRecorder

ProjectServíces:lncluding: $ 32'970'oo

Project oordination anagementEquipmentnstallatíonProgrammingndOptimizationOperator raining

Equipmentotal $169,003.19Project ervices $ 32,920.00Freight $ 1,233.00Project otat m32O6S9

Pricing oesnot nclude pplicableaxes.Pricing fferedsvalid or60 davs.

'ProvidingTotalsystemsolutiotts.

SystempricingSeptemberZ, 1999



EXHIBITMOTOROLA TANDARDEQUIPMENT ARRANTY



il .

EXHIBIT - MOTOROLATANDARÐQU¡PMENTWARRANTY

Thiswarrantypplies ithinhe ¡fty 50)United tates,heDistrictf ColumbiandCanada.

M oR LAL'8[t#ff[îffi å l, *oou"r,

T_!!q_q{q.ted_product.iseing..purchasedursuanto. a.writtenCommunicationsystem

Agl!9llllt^:pfgby Motorola,he..warrantyontained

n that writtenagreement in áppty.Qtherw¡se,he ollowingarrantypplies.

WHATTHISWARRANTY OVERS NDFORHOW ONG

Motorola.nc. or,..ifapplícable,..Motorola.anada imited "Motorola")arrantshe Motorolamanufacturedadio ommunicationsroduct,ncludingriginal quipmenf rvsiãt-devicesndchannel lements"Product"),-against.materialdefectsñmaÏeríalaridorkmanêrrìónaer ormaluseandserviceora period f One 1)Year rom hedate f shipment.

Motorola, t its..option,.il l at no chargeeither epair he Productwíthnew or reconditionedP-1T:)_jql?c9 itwith the sameoj equivalent roductusingnewor reconditionedroduct), rrelundhe purchase riceof the Product uringhewarranty eriod rovided urchaser o(iî¡esMotoro.laccordingo the termsof thiswarranty.Repairedr replacéd roduit s warrantedorthe balance f the original pplicable arrantyperiod.All repldced artsof the productshall

becomehepropefi of Motorola.This,express imitedw-arrantys extendedby Motorolao the originalend user purchaserpurchasingheProductor purposes f leasing¡r orcommercial,nduétrial,r qovernmentalse9!!-: 1ld_1"_to-tgsignabler tiansferableo. nyotherparty. his sthecomptet'eàrranÇôr tneProductmanufacturedy Motorola.Motorola ssumes o obligationsr lÍabilityor additions rmodificationso thiswarianty nlessmade nwriting ndsigned-bynofficer f'Motorola.nlessf?ge il a separate rittenagreg1e.ft etweenMbtorolaãndh'eoriginal nd usérpurciràselMotorola oesnotwarranthe nstallation,aintenancer service f he Product.

Motorola annot e responsiblen any ryayo¡.a¡.y ncillary quipmentot urnishedy Motorolawhich s attachedo or used n connéctioñ ith ñe Produôt, r foroperationf the prbdúðiwiiñany ancillary.quipment,.nd all such e_quipments expressly x'cludedrom this warranty.Elecauseachsystgmwhichmayuse he Products unique,Motõrola isclaimsiabilityor rangé,coverage,roperationf hesystem s a wholeunderhiswarranty.

GENERAL ROVIS¡ONS

Ttis warrantyets orth he ullextent f Motorola'sesponsibilitiesegardinghe Product. epair,.rPplgqengnt_or_retund_ofltç pttlçf,algpígg,at Motordla'sption,s-theexótusiveemedy.HtSWARRANW S GIVEN N LIEUOF-ALL OTHEREXPRESSWARRANTIES. oTÓRoLADISCLAIMS LL OTHER WARRANTIES R CONDITIONS, XPRESSON

-Irr¡Þueo,

INCLUDINGHE IMPLIEDWARRANTIES R CONDITIONSF MERCHANTABILITYNDFITNESS ORA PARTICULARURPOSE.N NO EVENTSHALLMOTOROLA E LIABLEFOR DAMAGESN EXCESSOF THE PURCHASERICEOF THE PRODUCT, ORAÑYl9.S.9.qiU_SE,_L_OS_SF TIME, NCONVENIENCE,OMMERcIALOSS, OST irorrs onSAVINGS R OTHERNCIDENTAL,PECIAL,NDIRECT R CONSEOUTruTINIAMAGESARISING UTOFTHEUSEOR NABILITYOUSESUCHPRODUCT,OTHEFULLEXTENTSUCHMAYBEDISCLAIMEDYLAW

HOWTOGETWARR,ANTYERVICE

|*tçI*:f nu:! n9.{iry otorola'sepresentativer callMotorola's ustomer esponse enter t1-8oo-247-2346ithinheapplicable arranty eriodor nformationegarding arranty ervice.

WHATTHISWARRANTY OESNOTCOVER

A) Defects r damageesultingromuse of the Productn other han ts normal ndcusromarymanner.

B) Defects rdamagerommisuse,ccident, ater, r neglect.

tv.

ContractNo .99-9/2uaod Rev.04/01/99



ËXHIBIT - MOTOROL.ATANDARDQUIPMENT ARRANTY

C) Defects r damage rom mproperesting, peration, aintenance,nstallation,lteration,modification,radjustment.

D) Breakager damageoantennasnless aused irectly ydefectsn material orkmanship.

E) A Productgubjectedo unauthorizedroductmodifications,isassembliesr repairs(including,ithoutimitation,he additiono theProduct f non-Motorolauppliedquipment)which adversely ffect performance f the Productor interferewith Mbtorola'b

normálwarranÇnspectionnd esting f he Producto verify nywarrantylaim.

F) Product hich ashad heserial umberemovedr made llegible.

G) Batteriesthey arry heirownseparateimited arranty).

H) Freightosts o he epair epot.

l) A Productwhich,due to illegalor unauthorizedlteration f the software/firmwaren thefpluct, doesnot unctionnaccordance_ith Motorola'sublishedpecificationsr with heT.C9,tYp",accep-tanceabelingn effect or the Product i the time he Productwas initiallydistributedromMotorola.

J) Scratchesr other osmetic amageo Product urfaceshatdoesnotaffect heoperation ftheProduct.

K) That he softwaren he Product ill meet he purchase/s equirementsr that he operationof thesoftware il lbe uninterruptedr error-fre'e.

Normal ndcustomary earand ear.

Non-Motorolaanufacturedqqrpryrentnless earing Motorola artNumbern the ormofan alpha umericumberi.e., DE6030B).

GOVERNINGAW

ThisWarrantysgoverned y he awsof heStateof Arizona.

PATENT NDSOFTWAREROV¡SIONS:

Mgtor.oþ illdefend, t tsownexpense,nysuitbrought gainstheenduserpurchasero theextenthat t is based na claim hat he Product r itsþarts nfringe UnitedStãtes atent, ndMotorola.will,p.ayhosegggJsaîqdamagesinally ward'edgainstlhe nduserpurchäsernanysuch suit whichare attributableo any such claim,but-suchdefense nd payments rêconditionedn he ollowing:

A) that Motorolawill be notified romptlyn writingby such purchaser f any noticeof suchclaim;

thatMotorola il lhavesolecontrol f the defense f suchsuitand all neqotiationsor itssettlementr compromise;nd

should he Product .r ts partsbec-omg,r in-Motorola'spinionbe likely o become,hegybjec! f a .claim f infringementf a.Uníted tates atent,'thatuchpurôhaser il lpermitMotorola,t ts.optionndexpense, ither o procureor suchpurchaseihe right o continueusing he Product r its partsor to replace r modify he sämeso that t Ëecomes on-infringing r to grantsu.ch urchaser.aredit or the Pioductor itspartsas depreciatedndacceptts return. hedepreciationillbe an equal mount eryeárover he ¡fetimef theProduct r tspartsas establishedy Motorola.

Motorola il lhaveno fiability_wi thespecto anyclaimof patentnfringementhich s basedupon hecombinationf heProductr tsparts urnishedereunderithsoftware,pparatusor devices ot furnished y Motorola ,or will Motorola aveany iabilityor thd'useof

L)

M)

V.

vl.

B)

c)

ContractNo.99-9/2uaod Rev.04/01/99



EXHIBIT - MOTOROLATANDARDQUIPMENTARRANTY

ancillary-quipmentr sofh,vareot urnished y Motorola hich s attachedo or used nconnection ith he Produ.ct.he_foregoingtate-she entire iability f Motorola ith respectto infringementf patents y heProdu-cti any tspartshereof.

Laws n the UnitedStates nd othercountries reserveor.Motorola ertain xclusiveightsfgr,qgRVriOhtedotorolaoftwareuchas the-.exclusiveightso reproducen copiesändg,:_tr]bylqopiesof suchMotorola oftware.Motorola oftwaremay Ue used n

onlythe

Productn which he software as originally mbodíed nd suchsoih,varen suchpróductTay lg t be replaced.,op.ied,istributed,.odifiedn any way,or used o produce nyderivative hereof.No other use including,. ithout limitatioï, alteration,modification,reprod.uction,istribution,r reverse ngineeringf such Motoroia oftware'or xeicise îrightsnsuchMolorolaoftwares permit{ed.o cense sgranted y mplication,stoppetrotherwisenderMotorolaatentijhtsor copyrights.

Contract o.99-9/2uaod Rev.04/01/99



EXHIBITSERVICE GREEMENT



EXHIB]T _ SERVICEGREEMENT

THISSERVICEGREEMENTsenteredntobyandbetween.Motorola,nc. "Motorola,,)nd heustorneramedn hisAgreement'sttachmenis,,custome/;).-- ' - -' " '- ' \

Section DEF|N|T|ONS

"Service oreement" eans hisS^e¡vice{o1e¡19n1and ts Atta.chments;,Equipment,,means,ollectivelvändnpart, heðo'tt-un,."tron quipmenthat s specifiedn theAttachmentsr thatssubseqúenflydäed'toh¡iService greenìJái

Section2 ACCEPTANCE

The ermsandconditionset orth nthisService greementnd nAttachments il lbecomehefii#iliåtrS:ts"i,"1.il.|T"i1encknow|edsedãá¿ðéËi"¿ï'itilig'dffiffi|"';ñã;ìã,;ö;

Section SERVTCEEFTNED

A' ["-t-ïglq?9re9t !9 Pr-ovide.servicesor he..Eq-uipmentsspecifiedn theAttachmenrsnd nccordance ith he ollowìngtandards:i¡nrtoiorotàã-.tíòrparts'olãquätqüåi,V hatareewor arewarranteds"líkenew" ¡illbe ûsed; iD hb Equipment¡l lbeiSåñicedat tevelsset forth in Motorola'q.ro.duct anuals;anó'tí¡¡j ro¡iñä servicepioðeå;rd that arerescribedrom imeo timebyMotorotaoi itJpioàüäts rii'b; oilowed.'

B' Al lcommunicationquipmenturchasedyCustomerromMotorola',Adttional quipment,,)lhaf s.p?rt!f thesamecomniunicationsistemor õr Ëimiiái pe as the EquipmentoveredunderhisserviceAgreement il lbe automaticált/o¿ø iã gí¡5

sêrviäðnì=ãñiãït andwitlbe billedat the appficableatesafter he warraríty eriod çs e-x.iiiä'ù"¿ffäË'may atsorovide dditíonalervices.('Above-co¡trac!êÑicås;;jã'iustôrñert tequãài'Inatwi¡ beilled tMotorola'shenappli'cableerviceates.

All Equípment ustbe n,working,r{ero¡ th9StartDateof theService greementr at thetime he Equipments addedo he ServiceÁgiéeriãn1-cis'i:o-m"rustprovide compteteserialnumdei ndmodel umoèiiétéineiprioi o rrË'ötãñöãiLo, prior o the ime hat hequipments added o the serviceAqreement no musi ndiòàten ind-Àttãcïrãnt""nyquipmenthat s abeledntrinsicallyãre or use n naiãrooüJäiv¡ronments.

Customer ust mmediately.notiñ7otorolanwriting-when.arlyquipments ost, amaged,or stolen. ustome/s, bligätiong payservice ees"for îcn ËqlipnieniwìlieimìnãIå t theendof themonthn whichi/otororaeóeivesucnwiittËn-ñ,äàã.''

lf Equipmentannot' n Motorola's pinion,,.þ9nrgRerlv r economicallyervicedor anyeason ncludinq xce.ssiveear,-unavaita'oitityi"pãris,-tnã-èt"t" of technoloqv, r theracticaleasibiäty r$q scopeór Sðrv¡äes?-sspecifiedn tnäiîJchË;Ë';ittüåtororaStatement f Wórk, Motoroldmay:-(tj moqify -h;-;ðpä'öi Services etated o suchEquipment;2) remoVeuchEquiprñeniom së'riòänirää,i"ñi; o.isjlñðoãlËine'õrice roServiceuchEquipment.

F' Customermustnotiñ7Motorola r Motorola's ubcontractormmediatelyf any Equipmentfailure'Mojoroþwill,iespondo customéilnotinäaii-onn a manner onsisrent ith he evelof service urchaseds'indicatedn neAttãcnmèniJ.

Section EXCLUDEDERVTCESService oesno t ncludehe. epair r.replacementf Equipmenthathasbecome efective91g?ry-ged ue,tophysical i chemica'l isuse r abúså romcauses uchas tightning,power urges, r iquids.

Unlessspecificaflvncludedn the Attachments, ervicedoes no t include epair oraintenaricef ani transmissionine, nìenna,ower r owei ¡ghting,uplexer,om6iner,rulticou.pler.otoiola as,no otigátiono1iäiriórrìbiÏitviår

åÄi'tr"nsmissionedium,uchs tetephoneines, omputer erw:orks,r the'wórtow¡à?"o,äi øiËöúr;;;ñårrúhctioncaused ysuch ransmidsionedium.

c.

D.

E.

/\.

B.

ContractNo. 99-9/2uaod Rev.04/01/99



D.

EXHIBIT - SERVICEGREEMENT

Unless pecificallyncludedn heAttachments,ervice f Equipmentoesnot ncludetemsthatare consumédn the courseof normár jpéiåiioiói îrìi: Ëqùipmè"t, uòr,'äJ,-'ort otlimitedo,batteríes,agnetícapes, ndcompulerupplies.

Service oesnot ncludeeprogramminqf Equipment;ccessories,el tclips,or batterychargers;ustom r speciarÞroðucts; oîiRed niii;oi ðortr,vãre.

service does not inc!gd9certífication rograms, oftwaresupport, eprogramming, rmodificationso Eouiomentelatedo assúrin!neóorreci oie11ng,provrdrng,r receivingof datedata rom, irto, r betweenneyeãi ìg-gö nd h;t ãàiïoiu.

RIGHT OSUBCONTRACT/ASSIGNMENT

E.

Section

{otorol3maya,ssignts rights ndobligations-nderhis_service.Agreementndmaysubcontractanyportion f Motorola'serformancealled orby hisServiceÀgËeðm.;ñi.'"

Section TIMEANDPLACEOFSERVICE

Servicewill be provided t.the ocatþnspecifiedn the Attachments. henMotorola erformsservice t theEquipmqnj'socation,,ustcimerg.regs-1óprov¡äe ¡ôtò':¿,iå',no charge, non-

hazardousnvirdnrirentor workwiihshelter, eãt,l¡ghfa'nJ ðwifãñåîi¡iiull ano reeaccessto the Equipment.ustomer il lprovide_all.ínforniation'pertainlngJti*-'näidiu"reandsoftwareelements r anvlvstemwíthwhich he Equipmenti intðrra-cinghàì_ð;;óË'tiätoioË ,c-õåi+bi*itsobligglons.nd-erhisService greemeintlnlesi otnerwisä"sËà"ìnËirri-trrä ttacrrments,hehours f Service il lbehours f 8:3i a.m. o4:30p.m-ëiciuoing"eetõijò äh'o ,o¡=oät;.' - -

Motorolawill nvoiceCustomern advanceor eachpay.mente¡igd.All otherchargeswill bebilledmonthly, ld customermustpg.y ach nvoicé üiuíinnifoiiäõidd;ä the nvoice ate othe Motorola fficedesignated.by'Mbtorola. ustõmêr grees o reimburseMotorola or al lP_t9!!ry ?IFt' salesan-duse tales, _e1çigegxgs,an¿ õtner tåxeJöfãsìsessmentseiceiitncome'oroflt,and franchíseaxesof Motorola) iow or tlereaftèi-imposeOn this òéñi¿e-Asreemeirt y any sovernmentatntity.vioìilË'oäËä nät ñ'iñü\d;Ëäänt makeany priceguaranteesxcept s statedn heOrdðrForm.

Section WARRANTY

Motorolawarrantshat its Services nder his ServiceAgreementwill be free of defects nmaterials ndworkmanshipor a period f.ninety90)days"beyonãne äxpiration i termiñàtionof thisAoreement.ustomer's oie emedieiaíe'to r"dúir"-rr¿ätolãräo-iä-pärformhe affectedservice r to rerund,-;n-ú":Flc_b1i"_,_G_éåËlðä-rä;'p;¡¿

iðr'ìr'äarrectedervice.MoroRoLA lscLA¡MSLLorHERexÉnÈ-_ss-on'n¡pl-Íeö-wnnnnrulEsNcLUDtNc,wrHour Lll)4lIôTl_oN,tE IMPLIEDARRÁñleS r n¡ËnõHnrlrÀäi'flwÁñoÍñËbËFORA PARTICULARURPOSE.

Section CERTIF|CATIONTSCLATMER

Unless igned ya Motorola.uthorizedignatory,\tlotgrola pecificallyisclaims llcertifications

i,e.gald¡nghemannern

whichMotorola änduclsts busineés r peitoiméìisoorigát¡oî;r;.i;;th s Service greement.

Sectionl0 DEFAULT/TERM|NAT|ON

A. Customeroreesoprovide otorola.writtenotice fanydefaultf hisServicegreementto state hd nature r tnàoeiautt.on¿ñpiianãïiih''Ëòr.t-rtqù äwJõ;'älãáovantaseobusinessntity eqgirementsay not becáuse óroeiauillin¡ciorõiJooeJ'ãäture hedefault ithin ixtvoo;oay.s,uslomer ay erminatJtnãtort¡onf ñJsãñicàÃgreemenrthat s ndefautty ¡ivíng oiororah¡rty3oi¿ãvtó¡òr n.ìtãn orice.

Section PAYMENT

Contract o.99-9/2uaod Rev.04/01/99



EXHIBIT - SERVICE GREEMENT

B. l¡y^fisnutewillbe resolvedymutual greement.. Neither artys iableordetays r ackot performance,esultingromanycauseè uchas strikes, ateriálhortages,raits of Co¿thatarebeyondhatparty'seasónableontrol.

Section l LIMITAT|ONFLtABtLtTy

Notwithstandingny otherprovision, otorola'sotal iabilityor losses, hetheror breach fcontract,e_gligence,ndemnity,ar¡g¡.[,.91.s.trig!]lbjtlty_in-tort,s ¡mité¿o1ñãpiiceãit*äVËmonths f services old. N No EVENïwLL MoroR'oLABE LTABLEoR öss oF"üdt,LOSSOF TIME, NCONVENIENCE,IQUIDATED AMAGES, On¡n¡rnõrnl-r-dsõ, ós iPRoFlrs .98... ¡Ylflcsr_ oR orHER lNDlREcr,dpÈóiÁi,- ñcroeñÍÃL

õRCONSEQUENTIALAMAGESo THEFULLEXTENT UCHMÂyBËoisc'uln¡rD BVLAW.

Section 2 EXCLUSTVEERMS NDCONDTTTONS

A. Customer.acknowledgeshat he Service greementupersedesll priorand concurrentagreementsnd understandings.,he.ther rlttenor oral,related

to theservices erfoimeO.The Service greementr.Attãchments.aynotbe atteréd, men¿èd,imo¿iñãdði;Ëpi¡ta written greementigned ybothparties.

B. Customer greqso referencehisService greementnallpurchaserdersssued ursuantto thisserviceAgreement.either artywill-be oundby any erms onialnèoÀ-cuitomè?öpurcha.le.ordgrrelsewhereeven'ift s attachedo theíSeríiceÀgreemént¡.n tneèventoÌa conflict between he main- ÞplY^of this ServiceAgreemenÏana aù ÀoãenoãõiAttachments,he maingodygJ this-ServiceAgreementw¡ittát<e reCeoen'ce,ñiesï tnäAddendurnrAttachmentpêcificallytates theñ¡¡íse.

Section 3 FCCLICENSESNDOTHER UTHORIZATIONS

Customers solely esponsibleor obtainingicenses r otherauthorizationsequiredbv theFederal ommuniðation'sommission.("FCi") r anyotherfeoerai,iJt",ãr. ldca-tiõùeidmärit|,gqncy.nd fo r complying,withll rulèsand'regulaiionsequi¡ed'by ubhagéñciËs. öitnËiMotorola oranyof itsêmþloyeess an agentor rãpresentativef Custlomernañygovernmentàlmatters.

Section 4 OWNERSHIPF NTELLECTUALROPERTYA' ThisService.Agreementoesno tgrant irectly r by mplication,stoppel,r otherwise,nv

owners,hip.ightor licenseundei any Motoiolapâteni,copyright,rä¿e secie{ ;-bthdt¡ntellectualPfope(y ncluding-anynteliectualropeirtyréatecis-a esuttof or retãteào inËproductsoldor sèrvices e-rforrñednderhissörvióeAgreement.

B. Motorola eserves he right o limit access o its confidential nd proprietarynformationincludingostandpricing ata.

Section 5 GENERAL ERMS

A. lf any court endeF,a¡.lyortion f this ServiceAgreement nenforceable,he remainingtermswillcontinuen ullîorce ndeffect.

B . THISSERVICEGREEMENTNDTHERIGHTS NDDUTIES FTHEPARTIES ILLBEGOVERNED ND NTERPRETEDN ACCORDANCE TH THEMWS OËTHC-STNTTOF ARIZONA.

Failureo exerciseny ightwillnotoperate sa waiver f ha t ight, ower, r privilege.

Exceptor monev ueuponan openaccount, oactionmaybe bro.ughty anyparty or anybreaihof thissérviceAþree.meniore hànone ij véa;ãhã¡;üðñË"rtv näJ{näv'íreosertheoccurrencehich ivês ise o suchaction.

U.

D.

ContractNo .99-9/2uapd Rev.04/01i99



EXHIBIT . SERVICEGREEMENT

E. The.Service greement ill beginon the StartDatespecifiedn the Attachments.his:Pljlc^e_lgreementil l renew, or an additional -r19ear grm,on everyanniversaryf thestartDateunless ither arty otifieshe otherof its ntentiono disconiinueheAgieementwithinhirty aysof hatanniversaryate.

F. lf Motorolarovides ervice fter he erminationr expirationf thisAgreement,he ermsandconditionsndanypricesn effect t he imeof he'terminationrexþiration

il lapplyóthatService

Custoi

AFìEACONTROLLERitle:, - _ t -Date: t ¿-lU172

ContractNo.99-9/2uaod Rev.04/01/99



EXHIBITSOFTWAREUBSCRIPTIONGREEMENT



EXHIBIT - SOFTWAREUBSCRIPTIONGREEMENT

This Motorola oftware.-Subscriptiongreement"Agreement")s betweenMotorola,nc.,aDelaware orporation_("Motorola")y ãnd throu!h

itsComrirercial,overnment,'ndustrial

SolutionsectorCGISS)nd heÁrizóna oard f Regents,orandon'behatff heÚniveiðiÇtArizona"Custome/').

Section DEFIN¡TIONS

CORERELEASE. newversion f Software hichaddsFeatures nd majorenhancements.These ewvetsjons resignifiedychangeso he irstdigit f heversiondehtifierumbe¡ e.õ:SmarZone .0.3oSmartZone.0).

ENHANCEMENTELEASE. supersedingssueof Software hichadds o, improves, renhances he performance f SoftwareFéatures ontainedn the then curientü shiobinoSoftware ersion. hese eleaseslle sig-nified_byhangeso the secondor th¡rdá¡gitdiihãversíondentifierumbere.9.SmartZone-3.1o SrñartZonè.2 ;Private ataTAC.0.1ioZ.O.Zl.

FEATU E.A Softwareunctionality.

STANDARD EATURE.An additional oftwareunctionalityor components f Custome¡'ssystemhat savailableo customern he standardoftwareälease.

OPTIONAL EATURE. n additionaloftwareunctionalityssuedwitha CoreReleasehat savailableo Customert additionalost.

SPECIALPRODUCT EATURE. eatures pecially evelopedor Customer hichcontainCustomerniqueunctionality.

Section SUBSCRIPTIONROGRAM

Duringhe.term.ofhisAgreement, otolola il lprovideCustomer ith he softwareubscriptíonservicesdescribedbelow("Software ubscripiion rogram")or upqradecapableMotòrolacommunicationquipmenthat s inthe Customeronfiguratioridentifibðn Attachment to thisAgreemenl Non-Motorolaanufacturedoftware,Non-CGISS oftware, nd RadioServiceSoftwareRSS), reexcludedrom heSoftware ubscriptionrogram.

A. Motorolawill provideperiodicMotorolaSoftwareEnhancement eleasesapplicableoFeatures urrently rovid-ed_toustomer y Motorola ndera Software icense'Ägreement.Customers respong.lbleor heptchase oÍ additionalardwarehat s necessaryõ upgradeto henewlyssued nhancementelease.

B. Motorolawill providehoseStandard eaturesncludedn a Core Releasewhíchapply oCustome/s xisting ystem omponents.ustomers responsibleor the purchaèendlicense f additionalprôducts,ardware,nd/or oftwarehat'are ecessaryo'migrateo thenewlyssued oreRelease.

c.

D.

Optional eaturesssuedwitha CoreRelease re not provided ursuanto the SoftwareSubscriptionrogrambut are availableo Customer, s a Piogramsubscriber, t adiscountedriceunder separategreement.hediscount vailablõo Customeroi voicesystemOptionalFeatureswill be 20% off the currentMotorola ist price.The discount

availableo Customeror datasystemOptional eatures il lbe 15%olf he currentMotorolalistprice.Oncean Optional eatures providedo Customer, ustomer il lbe entifled nderthisAgreementoal lEnhancementeleasesor ha tOptional eature.

SpecialP.roduct.Featuresreviously--developedy Motorola niqtLeo Customer's ystemmay equire dditionalngineeringfforto be ncórporatedntoa'Enhancementelease rCoreReleaseo that heSpecial.Produ.cteature il lnotbe ovenurittenpon ts nstallation.Ppon request,Motorolawill determine hethera SpecialProduct' eaturecan beincorporatednto a Enhancementelease r Core Releaseand whetheradditionalenginee.ringffort s required. ustomer illbe responsibleor all charges ssociated ithany additionalngineeringequiredor eachEnhanòementelease r ÕoreReleaseha t tchooseso install. uchequipmentndengineeringrenot ncludeds partof theSoftwaresubscriptionrogramndmaybeprovidedursuañto a separategreement.

Contract o.99-uapd Rev.04/01/99



EXHIBIT _ SOFTWAREUBSERIPTIONGREEMENT

E. Motorola ill ssue o Customer t the belowaddress ulletinsnnouncingnhancementReleases ndcore Releases.f customer eslrèso obtãin hããnnounceo nhancementRelease ¡ co¡9 Release,t mustcontactts Motorotaãp?esàntat,vä.-rtãe¿e¿; ù;i"ñä;should ontactts ocal ervice rovideror nstalfãiionssiétance.

UniversityfArízonaoliceDepartmenrAttn: LieutenantrianSeaston'e1842E. FirstStreetTucson, rizona S716

F' Because nhancementeleases ay.íncludeinor erformancenhancements,ustomeris encouraggd_to,eriodically_up.gradeihe^otorotáohwaie påiãtirö'ðüìtr v"ìËm ,tn'inämostcurrentEnhancemenfeléase e.9.SmartZone.o.i ið Snìà,ÌZäe¡Li.z). öùêiörñä-,"maychoose ot o install newsoftwärãqlea99,ow-ever,ustomer cknowtJríg"stiãibi

sochoosing,t may imitor eliminateheappticabilityf uiuie ãteãë; ¡6üssysrem.

G. Becausehe Software ubscription rogramncludes nhancement eleasesor only thecurrentlyhipping9.oftryareerdion nd ñoseprior ersionsnain¡áiõroìã'mavesupoortinoduring.theermoJ heAqreement,_customers encouragedo miéiáiänË'n¡äi.,iãlã;üïËoperaling-onts-Commuñications.'Systemo ¡nïmólt crirrent orËneláale(e.g.SmartZone2.0.3 o smartZone .0).lf Custorñer'slvstàm íl not maintalneão ãìurrenly supportedsoftware ersion, ll CoieReleasesnd eñnanCement-ReteãèË;"v nãti" conipáti6rt¡-wññcustomer'sexistingsystem.Additionatnaicwarè,

ryrõtoäã-ö"fí*;à, and engineeredmodificationsavbè re-quiredf Customer esires,rmigiàtãio -õåä¡ðüiå¡.oreRetease rEnhancemente'lease.uchadditionatrãrowãqð,¡ätorót" om¡raiJãrio'ãngineeringrenotincluded s partof the Software ubscriptionrbgram ño ryåyoe iõvìaðo puråüaniöäseparate greement.f hesizeandcompiexityfc-ustome/syétemlaliants,Motoroiàmav

P¡ovide..consultationervicesodeterminehé echnotógìcãt,ríer"ti;ät¿iä'fiä;|áiñ;äiof nstallins particularore Release r EnhanCémeñiÉ'ðldäå;iñäËydË.i:ff¿iliË;separate greement.

Section FEESANDPAYMENT

Attachment containshe annualSoftware ubscriptionrogrameesandpaymenterms.Thefees istedare b.asedponCustome/s urrentMoióron"rquiþmentonngùrãtions índicatednAttachment . CustomermustnotifoMo-torotarompity fariy

changen' hisconirgulãtionnäMotorolawill calculateevised eeé(effectr.veþith'äb"giñài?tg"f

'ürä'n"ii"rubscription

year)based n henewconfiguration.Motoròlail lrefundócuõtomei nyamounið reviouslvaid orSoftware ubscriptionrogramees hatare reoucél¿uó o a newconfisuratÍóÅliitr'ã''såt¡ijiåsubscriptíon rogram.feeére increased ue totnew coi¡gw?l¡ðü,'iuiìär"r wi l pay anyadditionalmounfs ithinhirty aysafter eceípt f ãn ñvoicerõmn¡õiðrofa-*

Section TERMANDTERMTNATTON

A. The ermof thisAgreeme.nt,isndicatednAttachment andshall erminate t theexpirationof hat ermunless xtended ymutuar greemànioiheærties.

TheCustomermav erminatehisAqreementt any imeprior o theexpirationf its ermbyproviding ritten bt¡ce f such errñinationo n¡ðtirofa. 5üòtiãrmination il lbe effective tthenextannualanniversaryate ollor,vingotorola'seððipt i tnewr¡tteñ ot¡cã."úätororawillrefund o Customer nypre-paid odrareSuUiciiptiól-erógrameéJ oi tne ermìnateoperiod.

The.Agreementil lautomaticallyermin_atef,.at ts annual nniversaryate, he softwareversionn Customer'shencurrênt onfiquraiions no ioñgJi uppòrtåO-Oy'Uräiórä-tar iiMotorola iscontinueshegoftwareubscÏiptionlrogram,n-whiðnaseMotorola il lrefundto Customer nypre-paid oftwareubscriftion rogiameät]oärle terminateoeijó¿.

TAXES

Customers responsibleor all axes ueas a. esult f thisAgreement,f any,other han axesbasedon Motorora'sncome; f customer s a tax-ex"rpÌ i,îi¡ü,"'röÅ''ä;å¿;iiån or g¡¡s

c.

Section

ContractNo.99-uapd Rev. 4/01/99



EXHIBIT _ SOFTWAREUBSGRIPTIONGREEMENT

Agreement ithoutointconsent s necessaryo complywithapplicableaws, ules, ndreoutauons.

i"c,¡íir¿c';irrg lftir'øiTiile:

Name:

Date:i. , /2t3,Date: /7 /'l / ?"i

G. GOVERNINGAW: hi sAqreementilffiggovernedy he aws f heState fArizona.'firizotr¡rard fRFPnlqï' Þt

custo¡êr ii"ìheU¡ii,';¡;;,tI

'-t';ot:^ Motoro'^,'rn)'

,¡ î-\ / o ttBy:

Title:

f*:.rr'e,lr'r', ¡, Sillil'i

ContractNo. 99-uapd Rev.04/01/99



ATTACHMENTA)TO EXH|B|T (SSA)



SYSTEM ONFIGURATION

Choose ndcompleteheapplicable ections elow:

l. PrivateDataTAC ystem SA

Number f DatabasetationsnOoerationNumber f Network ontrollersnöoerationNumber f DataDevicesn operati<inMWs2o, orte, RMModems)

lP Messagingyes No)RNCRedundaìrcyyes7 o¡Network anaqementyes No)Mobility anagémentVes No)'Security erviõesyed trlo¡

ll . SmartZone ystem SA

Number f Sites inadditíono theprimeSite)Number f Repeâtersn Operation

Number fSubscribersnOperationMobilesndportables)OmniLink perationyes No)Digítal perâtionyeò No¡

lll. SmartNet ystem SA Singte ite r Simulcast)

Number f Remote ites-(indditiono heprimeSite)Number f RepeatersnOperationNumber fSubscribersnOperationMobilesndportables)

DigitalOperationYes No)

IV. Conventionalystem SA

Number f RepeatersnOoerationNumber fSubscribersnöperationMobilesndportables)

DigitalOperationsyes No)IntegratedoiceandData Yes No)

V. Console nlySSA not equiredf System SA spurchased)

Number fOperatorositions

NumberfChannels

Vl. Centralink000USA

SSATERM

Beginningf Term choose neonly)

Expirationf existing ubscriptioneriodrenewal)lmmed.ia,telyponeiecution f Software ubscriptíongreementOther pleasepecify ate)

LengthfTerm numberfyears: ,2,3,4,or5)

@II

ContractNo .99-9i2uaod Rev.05/01/99



SSAPROGRAMEES

Annual ees before iscount)

System SAFeeConsole nlvSSAFeeCENTRALINKOOOSA

FEESPCoverage uote

TotalAnnualFee(beforediscount)

Multi-Year iscount evel c/toosehe discountonespondingo theength f term)

t r 1 Y r s . 0 % E 2 Y r s . 0 % D 3 y r s . 5 % t r 4 y r s . 5 % t r s y r s .1 0 %

TotalAnnualFee afterdiscount\TotalFees uring ermChosen'

PaymentMethodscheck nlyone):

(A) Paymentf otalFeesdueuponexecution f SSA

(B) PaymentfAnnual eedueupon irstdayof each ubscriptionea r

(C) Other spectfy)

ContractNo .99-9/2uaod Rev.05i01/99



EXHIBITENHANCEDYSTEM UPPORT LAN

Contract o.99-9/2uaod Rev.05i01igg



EXHIBIT ENHANCEDERVICEUPPORTLAN

MOTOROLANHANCEDYSTEM UPPORTLAN

I. INTRODUCTION

Motorola laces.greatemphasis n .ensuringha t.its communicationsystemsmeet highstandardsordesign, anufacture,nd..performance.hencommunications'systemailures o

gcqul, Motoroþprovides upp-orto its customershrougha networkof éervicepròvideiÀincludinghe SystemSuppori'Center'SSC"),Motorola üthorized ervicé tations("MSS'):Dealer/servicer/Preferred

subcontractdrs("subcontractors"),nd companv owneo

5erv¡ie

Çentq¡s "COSC")or repair ervice. he'Motorola nhanôed ystemSuóportptan (;,fSS,j

describes ow repairservices il l be prwidedduring he warranty erioti'specifiàdn-vouiCommunicationsystemAgreement ith Motorola. ä services edcrioeon thè Ès-sw¡tíoËprovidedn accordance ith he termsof Motorola's ervice,Agreementndwill coveronly heEquipmentndsoftware pecifiedn he serviceAgreementrãer Form.

Enhanced ystem upport illonlybe providedor hose ommunicationsvstems hichhaveþeen staged at Motorola'sCustomers.Centerfor System IntegrationrCCSl') located nschaumburg,llinois nd sold hroughhe Commerciaj overnmõntnd'lndustrial olutionssector (ÇGJ.SS).nhanced. ystemSuppgrt {eesf.or he warrantyperiodspecified n thecommun¡cations ystem.Agreementwith Motorolaare includeidin the price of thecommunicationsystem. dditionaleriods f suchsupportmaybepurchasedt Motorola'shen

current ates.Unlessexplicitly.note-dtherwise,he Motorola-EnhäncedystemSupportplandoesnotcoveranynon-Motorôlaoftware, on-CGISSoftware, adioServíce offwãr'àr Oátãproduct oftware r thosehardwaretemsnot specificallytagedat CCSI hatmay be includedwith hecommunicationsystem.

ThisStatement f Workprovides general escriptionf howMotorola nd he Customer il lg1gc-eedoperform.thgervjgegresénted.rior o bystem cceptance,Customer upport lanw¡llbe preparedointlyby Motorola nd he Customer.he Ctistomer upport landetailshespeciflc tepswithinh-e upport rocess, ndanyCustomerpecificnformåtion.

TheMotorola nhanced$ystemSupport lan scomprisedf the ollowingervices hichwillbedescribedngreater etailêlsewheri:n hisdocumeni:

lnfrastructurequípmentervices

. On-Sitenfrastructureepair ervice

. PreventativeMaíntenance-SSCcheduled

. CallManagement

¡ InfrastructureoardAdvanced eplacement

. TechnicalSupport

o SíteSentryemoteMonitoring/RemoteiagnosticsSmartnet ystems)

. FullVisionemoteMonitoring/RemoteiagnosticsSmartZoneiOmniLinkystems)

Subscriberquipmentepair ervice

. Subscriberepair overage

Software ervices

. Software ubscriptionervices

Contract o. 99-9/2uoad Rev. 4/01i99



EXHIBIT - ENHANCEDERVICEUPPORTLAN

II . INFRASTRUGTUREQUIPMENTERVICES

On-Sitenfrastructure epairService

Description

Dispatch f technicianso Customer ite(s) n responseo Customerequestsorservice

--quipmentwhichdoesnotconformtoMotorola,sspecif lcat ions.

Repair efective quipmenthichas a resultof normalwearand usageandgradualdeteriorationf componentsr driftingof levels.Set appropriateevelsettings ndperformminor ystem djustments.

On-siteepair ervice illbe provideduring egular usiness ourswhicharedefined s Monday Friday :00AM o 4:30PM ocalbusinessime,excludingholídays. mergency fter hoursservicewill be provided nly for Severity1

issues. everity ne 1) sdefined sa completeoss fcommunicationo a dite.

ffie accesso heEquipment.

Furnishhelter,eat,ight ndpower t nocharge.

Controlemperature,umídity,ndother nvironmentalonditionsn accordancewith he hardware an factuer's pecifications.

Cooperate ully with Motorolaand provideall information ertainingo thehardware nd software lements f any systemwith whích he Equipmentsinterfacing.

Customers responsibleoranysitedefectsncluding,utnot imitedo, buildíngshelters, eaters, lr conditioners,ans,alarmsensors smokedetectors, i-lotemp, ntry,AC ailure, tc.).

All equipmentitesmustmeetor exceedMotorola'sroundingtandardsoundin heR-56Motorola iteGrounding anual. osts ssociatedithmeetinghisrequirementre he esponsibiliÇf heCustomer.

Customers responsibleor all costs associated ith.any unusualmethodofconveyanceequiredo gainaccess o a service ocation nd/orany feesby asiteowner o providen escort.

ProvidenformationequiredocompleteheCustomer upport lan.

P eventative aintenance-SystemupportCenterSchedued

Description

Annual reventativeaintenance"PM") heck, n heEquipmenUSystem

Motorola esponsibilities

. Schedule M visits hroughhe SystemSupportCenter's all Center, n anautomatic re-determinedchedule.

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o InspectEquipmentor compliance ith Motorola pecifications.

¡ RetainPM records n file orquality ontrol urposes.

CustomerResponsibilities

ProvideMotorolawith the preferred cheduleo

performPreventative aintenancechecks.

CallManagement

Description

Motorola'sal lCenters staffed ith rained.Customerupport epresentativeshatprovide ..centralointof.contact.forll service equestsi-80044'8-324s).heCallCenter ill eceive llcallsanddispatch r coordinãtepòropriateechnicálupport.Al l requests re racked nd monitoredrombeginningcieriOhrough n eleitionicCustomerervice equestCSR) umber.


. ReceiveCustomer.¡equestsor serviceon a sevenday per week/twenty-fourhour erday 7x24) asis.

. Promptþr information.ecessaryo understandhe situation, pena CustomerService equestCSR) nddeterminehenextstepso take.

. Dispatchualifiedechnicalesource ndassignheCSRas required.

. Notit Customerf echniciansrrival t Customer'site sitearrival).

Veriñ7 ithcustomer hat repair s complete nd systems fullyoperational.fverificationyCustomerannot ecompletedithin-20 inutes,iheSRwillbeclosed, nd he echnicianil lbe releaséd.

Ensurehe equiredersonnelave ccessoCustomernformations needed.NotífyheCustomer henwork scompleted.

Retainecords f customer's quipment,ncludingerformanceistory ndsiteaccess equirements.

. Provide eriod erformanceeports s definedn heCustomer upport lan.

. TheCustomer upportRepresentativesil lmonitorhe progress f a CSR andwill escalatessues o MotorolaManagements described-n the Customer'scustomizedustomerupport lan.

Customer esponsibilitíes

. . Provide.Motorola ssignedSystem D numberwhen placinga requestforservice.

. Providenformationequiredo completeheCustomerupport lan.

Infrastructure oardAdvanced eplacement

Description

Replacementf defectivequipmentithnewor repairedquipment

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. Provide ccesso an nventoryf equipmentha tcanbe shippedo Customer'ssiteupon equest,ubjecto availability.

. ShipEquipmentia overnight arrier, nless therwisepecified. otorola ill

covershipping nd handling ur ing he normal perating oursof 7:00AM to7:00PMCST.Shipmentsutside tandard usiness ours r NFO next lightout)aresubjectoan additionalharge.

. Verify ndconfigurellequipmentefore hipping.

. Maintainastandcurrent ersions f firmwareo ensurehe equipmentent othe Customers programmedorrectly.Motorolaeserveshe right o upgrade tnoaddítionalchargeo Customer.

o Defectivequipment aybe repaired t theSystem upport enterSSC) ndreturnedo SSC nventoryor utureuse.

Customer esponsibilities

. Requestso shipequipment utside f the SSC's egular usiness oursofMonday Friday, :00AM - 7:00PM CST,excludingolidays, re subject oadditionalharges.

. Request ust ncludemodel escription, odel umber, erial umber,ypeofsystem, nd irmwareersion.

. Provide otorola itha Purchase rderNumber hen rdering quipment.TheCustomer il lnotbe charged or the useof the service nd no invoices ill beprocessedgainsthe Purchase rderunless quípments not returned ithinthe ime rames tatedn heTermsandConditions.)

. Malfunctioningquipment ustbe sent o the SSCwithin iveworking aysofreceipt f theexchange quipment. dditional hargesmay be incurred y the

Customereyondha tperiod.. The malfunctioning quipment eturned o Motorolamust include all

documentationriginallyentby heSSC or he return,n order o ensure ropertracking f he eturn.

. TheCustomers resoonsibleor return hiomentnd nsuranceharoes.

Technical upport

Description

Motorola illprovide ustomerechnicaltaffwithcentralizedelephoneupportorissueshat equire high evel f Radio requencyRF)expertiser troubleshooting

on infrastructurequipment, n a sevenday per weelc/twenty-fourour per day(7x24) asis.

Motorola'sesponsibilities

. Maintain database ith he Customer'sdministrativendsvstemnformation.history f service nd epairs, ndcurrent tatus f equipment.'

. Escalate upportssues o otherMotorola ngineeringnd product roups,fnecessary.

. Maintaintshelo esk ines na 7x24basis.

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Maintainand have access o laboratory quipment or system simulations sneeded.

Work with the techniciansn the fìelduntil a solution o the problemhas beenfound.

coordinate echnical resolutionswith agreed upon third party vendor(s)asneeded.


. Supply ystemnformation,ypeof equipment, odel ndserial umbers.

. Supply n-site resencehenneeded.

. Approve nywork o beperformed.

. AllowMotorolaemote onnectivityo equipmento facilitateiagnostics.

SiteSentry emoteMonitoring/RemoteiagnosticsSmartnet ystems)

. Providex24monitoring.


o AllowMotorola'semote ccess o systemwithout otificationo Customer.

. Allow ocalsíte echniciansccess o Equipmentn the event hat remoterestorationsnotpossible.

. ProvideseofonsitePSTNine orconnectiono SiteSentrynit.

Description

Remotemonitoringf critical ommunicationquipment n a sevendayperweek/twenty-four..þog¡er day (7x24)basis or singlesite communicatioirs'ystemsequipped ithSiteSentry.

SiteSentrys a Motorola roducthatutilizesMotorola's OSCADechnoloqv. henyour. ingle. ite communicationsystem s equipped ith SiteSentry, o[tjrolawillmonitor ritical omponentsf thecommunicatioriystem n a7x24bäsís. dditionalalarming f environment,hirdpartydevices, nd diteconditionsan be provided tanadditionalcharge.


. Verjry alarms, re_porting,nd connectionsat beginningof contract;andperiodícallyhereafter.

. Create Customer ervice equestCSR) nddispatch ieldTechnicianhenneeded.

Disable ndenable larm ystemor ocal echnicianshogo to the sitewheninterventions needed.

Verifo epair f alarm.

Provide oll free number which permits alarm reporting o the systemSupport enter.

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FullVision emoteMonitoring/RemoteiagnosticsSmartZoneiOmniLinkystems)

Description

Remote_moî]toringf critic?lc^ommunicati-onlguipment n a sevenday pe rweek/twenty-four our per day (7x24)basisfor Srira'rtZone/Omnilinkom?nilnications

systems quipped ithFullVision.FullVision,P a,, \rlotorola roduct ha t utilizesgNMP protocol.When yourSmartZone/omnilinkommuhicatio-ns.ystem s equipped ¡in rullv¡sion,Motóroiawill monitor.ritical pmponentsf the'communicätiohystemon ã ziz¿ ¡as¡s.Additionallarming..of.n'vironment,hirdpartydevices, n,dsite ónO¡tionJ,añ-bêprovidedt an additionalcharge.


' Veriñ7,.larms, eporting, nd connections t beginning f contract; ndperiodicallyhereafter.

' Create Customer ervice equestCSR) nddispatch ieldTechnicianhenneeded.

' Disable ndenable larm ystemor ocal echnicianshogo to thesitewheninterventionsneeded.

. Verify epair f alarm.

. Maíntainonnectivityosystem iaa 56Kdedicatedrame elav ink.

. Provide x24monitoring.


. AllowMotorola'semote ècessosystemwithout otificationoCustomer.

o Allow local site technicians ccess o Equipmentn the event that remoterestorations notpossible.

HOWTOOBTAIN ERVICE

To obtain ervice f the,infrastrugturgy^stemu¡ng he.E¡hanced ystemSupport lanperiod,the customermust call.theMotorolagvst* Suþportcénteiãtlabiaaa:{z¿à'año iàËnii¡ithemselvesyusing heir ssigned ysteimD numbbr, ndprovidinghename-of-thãailer ndCustomer.

F,1?1j1,^"119r_"^.l.l"lervicenot be covered y the MotorolaEnhanced ystemSupport tan,Motorolawill contact he Customer nd providean estimate or the reqLested érvice.TheServiceCenterwill awaitauthorizationnd a purchase rOer umUérrtm-iñã ó-ustomeroP,i9-999_dJithhe^,repair.f an emergencyesþon-se,ot coveredby tfre lr¡oioiotã-Enhanced

lYstemSup-portlan, s required, otorola il lperformepairswhichärenecessaryo minimize:1*11,39^"f19_equipment,ndwillcontactheCustomeruringhe nextbusinessay o obtaina purchaserder umberor heRepair.

ilt.

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SUBSCRIBERQUIPMENTEPAIR ERV]CE

Subscriber epairCoverage

Description

Motorola ill provide epairserviceso the subscriberquipmentistedon yourMotorola ervice greement rderForm.


. Repairdefectivemobile and/or portable adios which do not conform oMotorola'specificationss a resultof normalwear and usageand gradualdeteriorationf comPonents.

. Advise ustomerf heapproximateate heunitwíllbe repaired,houldheunitrequireepairs eyondirstechelon.

. Notify he Customer n the event of repairsnot coveredby the MotorolaEnhánced ystem upport lan "AboveWarranty epairs")nd provide uote

to repair.. AwaitapprovalromCustomern order o proceed ithAboveWarranty epairs.

. Testunitsorproperunctioningnce epairs complete.

. Contact ustomery elephonehen epairednit s availableorpick-up.


o DeliverSubscriber nits to the AuthorizedMotorolaServiceproviderat theService/s ocationindicated n the frontof yourMotorola erviceAgreementOrder orm), uring-normalusinessours,Monday Friday :00AM o4:30PMlocal usinessime, xcludingolidays.

. Attach o each adio eedingepair tagwith he ollowingnformation:ustomerinformation,epartmentumbérf apph-cable,nd briefdescriptionf problem,if known.

. Provide purchaserdernumbern theeventof AboveWarranty epairs.

SOFTWAREERVICES

SoftwareSubscriptionSe¡vices

V.

Description

Motorola illprovide offware ubscriptionervices s listedbelow or the Motorola

Softwareppiicableo theupgradeapableMotorolaommunicationquipmentha tis in the iu'stomerconfigurationdentified n the ServiceAgreementOrderForm.Fo rpurposesf hese ervices,he ollowingefinitionspply:

"Core Release" A new versionof Softwarewhich adds Featuresand majorenhancements.hese ewversions resignifiedy changeso the irstdigitof theversiondentifierumbere.9.SmartZone.0.3o SmartZone.0).

"Enhancementelease"A supersedingssue f Software hich dds o, mproves,or enhanceshe performancef Software eatures ontainedn the then currentlyshipping oftwareersion.These eleases re signifiedy changeso theseconddigit'ofheversiondentifierumbere.9.SmartZone.1 o SmartZone.2).

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"Feature" A Software unctionality.

"Standard Feature" - An additionalsoftware functionality or componentsofCustomer'systemhat savailableoCustomern nàsiãn¿åio õrt*,ãiä#ãåäl'Optional

feglure" An additionaloftwareunctionalityssuedwitha CoreReleasethat savailableo Customert additionalcost.


¡ Provide ustomerotice ulletinsnnouncingnhancementndCoreReleases.

. ProvidesoftwareEnhancement eleases pplicableo Features rovidedopltf"l,by Motorola nder his Agreement'änoããr¿er"ãby ciito-rär-irotthenotice ulletins.

' ProvidehoseStandard eaturesncludedn a CoreReleasewhichapply oCustomer'sxisting ystem omponents.

' Op-tional̂ eaturesssuedwith a Co.reRelease re notprovided ursuanto theSoftwareSubscrip.tionrog¡ambut are availableo-blstomer, as a prooramsubscriber, l a.discounte-drice undera separate greemérit.-ÍnË iããóuntavailableo Customer.or voicesystemOptionaléatuieswill be ZOy"õff-tfrecurrentMotorolaistprice.

Customer esponsibílities

Customermustcontact ts Motorolaepresentativepon eceiving bulletinnordero receive nhancementr CoreRelease.

Customers responsibleor payment f anycharges ssociated ithadditionalengtneeflng.or.hardware equired or each Enñancement eleaseor coréKeteasehat ¡t chooses o install.Additional ngineering ay be requiredfCustomersystem reviouslyadspecially evelopädpiio'ns.'-'

contacta local ervice rovideror nstallationssistance,f required.

customer s encouragedo upgrade he Motorola oftwareooeratino n ítssystemwith the mostcurrentEnhancementnd core Releaseis.r cisiomàichoosesnot to installa new software eleaseor enrrãñðement,owévei,customeracknowledgeshat by so choosing, t may limit ôr etim¡nate-ñeiapplicabilityf uture èteasesr ônhancemeniíiot, iyétem."'-'

Use the Software nd releasesn accordance ith he termsof the Motorolasoftware..license.greement xecutedby customer,oi- lvlolorola,stanãárãsonwaretcenseerms,f no icense assígned.

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EXHIBITASSIGNMENTFCONTRACTFFER



( - ì r F '( X h t b t T l -

ASSIGNÙIENTOF CONTRACT OFFER

This Assignments made hisLA_day

of November,1999between he UniversiryofA¡izonaFoundation,an Arizona non-prôfitcorporation "Foundation")*¿-ttr. A¡izona

Boardof Regents,or andon behalfof ihe Univeisiryof Aizona ("Univársity,'¡

RECITALS

A. The Foundation-isorganized and.operatedexclusively for educational, scientific,literary_arrdcharitable purposes within the meanit g ór section s01(cX3) of theInternal RevenueCode of.1986, s amended, wlricl-rpirtposes include assistingandsupporting the University in carrying out the Univãrsiiy's educatíonal and otherPurPoses.

B. The Foundationeasedprop.ry qo* the.Universitypursuantto a leasedated August9,1999 ("GroundLease")ocatedat CampbellAvenue'andSecondStreet, ucion Arizona("Property").

C. Pursuant o a subleasedatedOctober 15, 1999The Foundation eased he property tothe University ("Facility Lease") and pursuant to such subleaseagreed o causeto beconstructedon theTlop.ry a policedepartment acility as more speciãcailydefinedon thedrawings and spelifications prepared-byBurns & Wald-Hopkiirs dated'June 2g, lggg("PlansandSpecifications").

D. The Plans and Specìfication_snclude:erta9 utility connectionsand other buildingsystems necessary or the installationand testing of certain radio and communicatioñequipmentas detailed n the Plans and Specificatiolq. In the courseof preparingfor theconstn:ctionof the facility, Foundationcaused bids to be let for'suäir rã¿io andcommunicationsequipmentand hasdetermined hat thebestand owest bidder is Motorola,Inc. and the Foundati.on-sprepared o acc^eptiß qid for a CentracomGold Elite dispatchconsoledatedSeptember , 7999, copy of wtrictr s attached ereto "MotorolaBid"i.

E. The Motorola Bid includes hespecif,rcationsor equipmentand its instailationalongwith a-sreementsor testing, raining, s.ervice nd warrãniy. Foundation *ti.iput.r tftuÌsuchserviceand warra¡tyagreemenis ill.be in frequent sé.duringhe rermof thã aciütyLeaseqd. B"! thg-qualir-rof. serviceand the eliminâdonof rimeañd expens"*itt be moítsuccessfulf theMotorolaBid is assignedo theUniversity.

NOW THEREFORE, n consideration f tire mutualcovenants ontainedherein and forother good and valuableconsideration,he receipt-and ufficiently of which are herebyacknowledged, niversityandFoundation greeaì foilows;

l. The Foundationherebyassi-ensll of its right, title and nterestn andto the vlotorolaFl{^,q9"iversity with..the.exception f. t|r" payment9{ thr original purchaseprice oi$203,206.59- lus_applicablea.\es,which pàymentobligationítralt óontinue o be anobligation gf the Foundation. Foundation.-agrees_tomike paymenrsof such originalpurchaseprice_inaccordance.ith the provisionsof the final'cónract agreed o Uy" treUniversity ndMotorola. University hallnotify Foundationn writing wien suchBid is



acceptedand contracts re executed nd when the equipments delivered,nstalledandsuccessfullyested ccordingo the PlansandSpecifications.

2 Universityagrees o assume ny and all obligationsunder the Motorola Bid and thedocumentsas

executedn final form and-a_gre-esnd acknowledges hat the assignment fthe Motorola Bid and the executionof . ,inai agreements atiJfiesany requirements fFoundation o causessuch equip_ment_toe installed n the police facitiþ púrsuant o rtreFaciliryLeaseand hePlansandSpecifications reparedn coinection heiewith.

-3.. University and Foundationacknowledgehat the assignment nd assumption f theMotorolaBid is subject o theconsext f Motorola ,Inc. priór to the dateof asiignmentoftheoffercontainedn the MotorolaBid.

4. Foundationhasagreedpursuant o the Facility Lease o use its best effors to cause hepoliceflciliry to besubstantiallycompletedon or beforeFebruary 18, 2000 and Universityacknowledgeshat the nstallationof theradio andcommunicationequipment etailed n thêMotorola Bid is a necessarypgt o{ achievingU-niyersilV ccupancyõf tne poüce facility

and University agrees o conduct ts review of the Motorola Bici documentsand finánegotiationof all agreementselated to the Bid in such a manner that the Foundation'sability to complete.thg olice ftgUty yiLpt þ9 d,elayed.Universiry furureagrees hat nt|t.

"^u".Tlhenegotiationof theMotorola Bid will {elay the University in the oõcupancyof

the facility beyond.he-substantial.completion. f the po-liceacility, it wiU promptiy nótifyFoundationof such$elay qr-d.its mpact on the datebf occupaniy. Notwithstanáingtfrätermsof theFaciliry Lease,Universityagrees hat any such dèhy shall not extend he-dateof substantial ompletionhatwould havebeenachieved y Foundation ut for suchdelay.

The Universityof Arizona Foundationan Arizonanon-profitcorporation

The Arizona Boardof Regents,or anon behalfof theUniversitv

of Arizona

Motorola, Inc. consents o the Assignmentof the Motorola Bid as providedaboveandl8rees to negotiate ang sign final documents with the Universìry subject to theFoundation's aymentof theoriginalpurchase riceandapplicableaxeisetoui above.

MotorolaCorporation

anoUontractÍngervices

( t s



Addendum

The ollowingermsareaddedo and orma partof heattached ontract:

1. NON-DISORIMINATIONheparties greeo bebound y applicabletate nd ederatulesgoverningqual mploymentpportunityndNon-Discriminaiion.

2. STATEOBLIGATIONhepartiesecognizehat heperformancey heArizona oard fRegentsorandbehalf f heUniversityfArizonamaybedependeñtpon heappropriationffundsby heStateLegislaturefArizona.Shouldhe Legislatureail o åppropriatehenecessaryunds.orf theUniversity'sppropriations reduced uringhe iscaì ear, heBoard fRegentsmay educehe scope f heagreementfappropriater cäncelheagreement ithoutfurther utyorobligation. heBoard greeso notiñ7therparty(ies)ssoonaà reasonablypossíble fter heunavailabilityf said unds omes o theBoarOb itention.

3. CONFLICT F NTERESTheArizona oard fRegents ay,withinhree ears fter tsexecution,ancelhisAgreement ithout enalÇ r further bligationfanypãrson ignifican¡yinvolvedn negotiating,rafting, ecuring robtaininghisAgreõmentoror ôn Oetraf f neArizona oard f Regents ecomes nemployeenanycapãcity f anyotherpartyor aconsultantoanyotherpartywith eferenceo thesubjectmatteiof hiéAgreementhile hatAgreementranyextensionereofs neffect.

ARJ<ONAOARDOFREGENTSNBEHALFof Tl.l.ENtvERStry FARTZONA

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MOTOROLA.nc

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Motorola Contract

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