MoT - Issue 52 - Dec 2011

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 M  ATT  E  R  S O  F T  E  ST  I  NG M O T  M  ATT  E  R  S O  F T  E  ST  I  NG M O T Free for authorised examiners and testers DECEMBER 2011 ISSUE 52 DECEMBER 2011 ISSUE 52 MOT seminars 2012 What do you want to ask us? What have you got to tell us?  I  n  s  i  d  e   t  h  i  s  i  s  s  u  e ...  T  h  e  M  O  T  r  e  v  i  e  w   a c  l  o  s  e  r a  na  l  y  s  i  s  pag  e  4  P  r  e  pa  r  e  y  o  u  r  s  e  l  f f  o  r  c  ha  ng  e  s  t  o  t  h  e  M  O  T  t  e  s  t  pag  e  8 G  o  d  ig  i  ta  l  w  i  t  h  V  O  S  A  pag  e 1  2

Transcript of MoT - Issue 52 - Dec 2011

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M A T T E R S O F T E S T I N G

M O T M A T T E R S O F T E S T I N G

M O T Free for authorised examinersand testers

DECEMBER 2011

ISSUE 52

DECEMBER 2011

ISSUE 52

MOT seminars 2012What do you want to ask us?What have you got to tell us?

I n s i d e t h i s i s s u e . . .

T h e M O T r e v i e w – a c l o s e r a na l y s i s

p a g e 4

P r e pa r e y o u r s e l f f o r c ha ng e s t o t h e M O T t e s t

pag e 8

G o d ig i ta l w i t h V O S A

pag e 1 2

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From the editorAs we approach the end of the year,we’re also approaching the end of theprinted editions of Matters of Testing .In line with the Government’s drive togo digital by default, we will be issuingfuture copies of the magazine inelectronic format in the rst instance.Rather than a magazine hitting thedoormat, you’ll be getting a messagethrough the VTS Device to let youknow that the next issue is availableto view online.

We explain more about this move onpage 12 – and ask for your opinion onwhat content you’d like to see in thedigital Matters of Testing .

We’ve dedicated page 7 to tellingyou more about the 2012 seminars.Pages 8 and 9 give more informationon new Reasons for Rejection broughtin by the Testing Directive. If you’ve anyquestions and if no-one else can help,you can discuss your concerns with anMOT test expert at a seminar near you.Take a look at the back cover for furtherdetails and the booking form.

Keep up to date with Matters of Testing .

Jessie VanBeck

Keep your comments, rants,opinions and ideas coming in to:The EditorMatters of TestingVOSA, Berkeley HouseCroydon StreetBristol BS5 0DAor email:

[email protected]

You can view this magazine, alongwith previous issues, as a PDF on theVOSA website: www.vosa.gov.uk/ matters-of-testing

2 | Matters of Testing

Contents

3 Ask Stevo…Stevo advises on plain paper certicates

4 NewsThe MOT review – a closer analysis,Replacing your smart card,Historic vehicle MOT test exemptions?,Centralised MOT scheme applications,Messaging the Service Desk

6 Bikes, trikes and quadsEU to mandate motorbike testing?

7 Seminars are back!The latest on the Testing Directiveand the 2012 MOT seminars

8 Prepare yourself for changes to the MOT test Find out what changes are comingto the 2012 Inspection Manual

10 Spotlight on…VOSA’s MOT Appeals team

11 Horror storySwing low, sweet chariot

12 Digital by defaultGo digital with VOSA

13 The knowledgeElectronic parking brakes

14 T-brakeRelax and enjoy the tea break

4

7

Your MoT team

Editorial TeamJessie VanBeck, Ian Marsh,

Alan Wilson, John Stephenson, Andy CattellMOT TeamJohn Corcoran, Shaun Martin,Dougie Brandon, Steve Kendall,Mark Bennett, Russell Hall

Cover image provided courtesy of Andreas Pidjass/Shutterstock.

DistributionIf you have any problems withor queries about distribution,please contact the editor [email protected]

Produced by COI on behalfof VOSA (ref 407873) on50% recycled paper.

Editorial ofce VOSA, 2nd Floor, Berkeley House,Croydon Street, Bristol BS5 0DA

While great care has been takento ensure accuracy, VOSA andthe editorial team cannot acceptresponsibility for errors or omissions.

The content of this publicationshould not be reproducedwithout the consent of the editor.

13

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OPINION

A s k S t e v o … Pla in paper MO T cer ti ca tes

You ask: Although I agree that the change to plain paper certicatesand other MOT documentation makes practical sense, I am not happynow that I have to take on the cost of supplying the paper and toner,and the new certicate given to the customer is somewhat less thanimpressive. Will there be a reduction in the slot fee to offset theadditional costs we are being asked to pay in such austere times?

And will the Post Ofce accept the new certicates?

Stevo says: I’ll tell you straight – the introduction ofplain paper printing will not see a direct reduction to thetest (slot) fee. This is because the savings generated –when broken down to the level of an individual test –are very small. The MOT scheme is also required tobreak even over time. Any savings from the newausterity measures will be used to offset cost increaseselsewhere in the system that would otherwise put

pressure on us to increase slot fees. So there is noplan to change the slot fee at this time.

While there is a shift of cost to the VTS, the benetsto garages include:

• the saving in time now that printers no longer haveto be loaded with individual certicate sheets

• faster printing of multi-page documents, suchas reports and Special Notices

• no need to order and maintain stocks of

different forms.

Although the new certicates may not seem veryimpressive, it is worth reminding everyone that theseare simply conrmation of the results recorded onthe online MOT test database. Although there may beattempts to forge an MOT certicate, the true recordis kept online. Vehicle presenters can take a look atwww.direct.gov.uk/yourmotcheck to check theirvehicles’ MOT test results.

The DVLA has informed Post Ofce countersto accept the new certicate when taxingyour vehicle.

You can download leaets or posters fromwww.vosa.gov.uk/vehicle-testing-leaetsto help you explain to customers why theirMOT Certicate is changing.

John Stephenson heads up the MOT Complianceteam and has a wealth of knowledge andexperience in all aspects of the MOT scheme.

Send your comments, queries and views onthe MOT to [email protected] ‘ Ask Stevo ’ as the subject.

MOT test enquiries can be made through our contact centre: 0300 123 9000 Matters of Testing | 3

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NEWS

Historic vehicle MOT test exemptions? You will read a lot about the new Testing Directive in this edition ofMatters of Testing , but did you

know that there is an exemptionin the Directive from the need tohave an MOT test at all?

If they wish, EU member statescan exempt vehicles of historicinterest that are never or hardlyever used on public highways.

The Directive states that historicvehicles are those which weremanufactured prior to1 January 1960.

On 3 November 2011, TransportMinister Mike Penning announcedthe launch of a public consultationon a proposal to exempt historicvehicles from the MOT test.

This aligns with the Government’sobjective of removing unnecessaryregulation and reducing‘gold-plating’ of EU legislation.

Historic vehicles generally do

not travel many miles and areoften meticulously maintained,with an average MOT failure rateof just 12%. Pre-1960 unladenheavy goods vehicles have been

exempt for many years and there

is no evidence for concern.

Assuming a successfulconsultation, it is likely that theDepartment for Transport’s ofcials

will then consult further with the

EU Commission to introduce anMOT test exemption for historicvehicles some time during 2012,if there is space available in thelegislative programme.

Centralised MOT schemeapplications

VOSA is already centrallyprocessing all applications for

Authorised Testing Facilities(ATFs) – privately owned teststations for trucks and buses –as well as offering a lead areaofce service for multi-site AEs.

VOSA is looking at centralisingthe process for all MOT schemeapplications, for a slicker,

standard procedure.

© A s i a

G i a b / S h u t t e r s t o c k

We will also look at merging theMOT and ATF application forms tosave duplication for applicants, and

MOT test enquiries can be made through our contact centre: 0300 123 9000 Matters of Testing | 5

explore the use of an interactiveoption with a view to making onlineapplications possible. As part ofexploring the option to submit anapplication electronically, we willalso review the documents wecurrently ask candidates toenclose with their application.

Messaging theService Desk

AEs and testers are asked toremember: always include your

VTS and telephone numberswhen using the messagingsystem for the Service Desk –this will help the Service Deskstaff to get backto you easily.

© M o n

k e y

B u s

i n e s s

I m a g e s

/ S h u t t e r s t o c k

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BIKES, TRIKES AND QUADS

EU to mandate

motorbike testing?

You might not know this,but motorbikes and trikesare not currently covered

by the Testing Directive.In fact, under EU lawwe do not have to havea bike MOT at all!

However, the EU Commission ispressing ahead with plans for adraft Directive mandating biketesting across member states.

An important part of the

Commission – called DG MOVE(Directorate-General for Mobilityand Transport) – is responsible formobility and safety across the EU.DG MOVE is keen to see theMOT test apply to all two- andthree-wheeled vehicles to helpto reduce the disproportionatenumbers of motorbike casualtiesacross all member states.

For the last few years, CITA(the international motor vehicleinspection committee) has hada recommendation in place thatdescribes the best practicethat countries may adopt –‘Recommendation 5’. It is likelythat this will be the starting pointfor a new Directive. A quick look atthis CITA recommendation showsthat it is very similar to what we arealready doing in Great Britain. So,

if the Commission doesn’t deviatefrom this too much, we should bepretty well placed to adopt anynew EU laws.

New EU laws take a whileto put into place. While thisprocess is under way youcan be sure that we at

VOSA and our colleagues atthe Department for Transportwill be contributing to the

debate about bike testingacross Europe.

If you’ve any views to contributeon this matter, email them [email protected] send them to your local VTSCouncil member.

6 | MOT computerisation enquiries can now be made through the VOSA service desk: 0845 071 1973

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COVER FEATURE

S e m in a r s a r e b a c k !

The year has once again own by and we’re now poised and readyto begin MOT seminars in 2012. There’s a lot to discuss, so we’vebooked 90 venues across the country between 9 January and22 March at which to pass on all the latest news from VOSA. Around6,000 of you turned up to the 2011 seminars, which was an excellentturn-out. But we’d like to see even more of you for 2012, given theimportance of the information we’re sharing.

As you’re all aware, the TestingDirective will introduce some newitems into the MOT test next year,making it the biggest change toMOT testing since MOT

Computerisation was introducedback in 2005 (seems like onlyyesterday, doesn’t it!).

Over the next few pages, we giveyou more information on changesto the Inspection Manual broughtabout by the Testing Directive.

This issue’s DVD will walk youthrough some of the changes tothe inspection process. We’re alsodevoting a large portion of the2012 MOT seminar presentationto going through the changes soyou have a full understanding ofwhat our expectations are.

We’ve booked some spectacularhotels for 2012, so you can refuelat the buffet in comfort before weget down to business.

We’re sticking with the format thatproved so popular last year – aninformal presentation in three parts– so you have frequent chances toask questions of our policyengineers (you may get to

‘Ask Stevo’ personally!). Theseexperts on the MOT scheme havebeen central to putting togetherthe revamped manual and are wellprepared to answer any query youput to them.

If you’d rather not speak openly,you can put questions forwardon paper or via the VTS Councilmember, or wait for the breakand catch our engineers for aone-on-one chat – that wayyou can still get the informationyou want.

These seminars are your chanceto air your thoughts and shareyour problems – the feedback weget is often used to develop theMOT scheme for the future.Who knows, you might see achange because of a commentyou made!

Turn to the back cover formore information on howto book your place at the2012 MOT seminars.

MOT test enquiries can be made through our contact centre: 0300 123 9000 Matters of Testing | 7

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TESTING TIPS

Prepare yourself for chan Additional RfRs from 1 January 2012

The 2012 InspectionManual has beenavailable online sinceSeptember, giving youplenty of time to havebrowsed through itand made yourselffamiliar with thechanges.

Additional Reasons for

Rejection (RfRs) forexisting testablecomponents will beready for full use from1 January 2012. Butdefects found incompletely newtestable components(such as electricalwiring andSupplementary

Restraint Systems)will be advisory forthe rst few months.

The following guideis intended to helptesters to understandwhen particularchanges will comeinto effect, althoughreaders should notethat details of the

vehicles to whichthese RfRs applyare in the InspectionManual.

SECTION 1 : Lamps, Reectors and Electrical Equipment• Registration plate lamp(s) and the front and rear position lamps not illuminating with a single operation of the switch.

For applicable Class 5 vehicles, this includes end outline marker lamps.

• All lamps, other than headlamps, having less than 50% of the light sources illuminating.

• All lamps not being visible from a reasonable distance due to products on the light lens or source.

• Hazard warning lamps not tted, or inoperative.

• Headlamp beam image is clearly incorrect.

SECTION 2 : Steering and Suspension• Steering and suspension ball joint dust covers not preventing the ingress of dirt etc.

• Any inappropriate repair or modication to steering linkage, power steering or suspension components.

• A steering lock stop missing where one was tted as standard.

• A signicant oil leak from a steering box.

• Power steering: uid level below minimum (where visible); pipes and hoses damaged, corroded or fouling;components fouling or misaligned on external power steering systems.

• Any drive shaft support bearing excessively worn or a coupling gaiter missing or no longer preventingthe ingress of dirt etc.

SECTION 3 : Brakes• A parking brake control missing or insecure.

• Any inappropriate repair or modication to a parking or service brake control or a mechanical brake component.

• ABS system component obviously missing, excessively damaged, inappropriately repaired or modied.• ABS wiring excessively damaged.

• A brake cable, rod or clevis joint insecure.

• Any inappropriate repairs or modication to a braking system component.

• Load sensing valve seized, inoperative, function impaired or incorrectly adjusted.

• Air brake actuator dust cover missing or no longer preventing the ingress of dirt etc.

• Vehicle deviating excessively from a straight line during decelerometer parking brake efciency check.

SECTION 6 : Vehicle Structure, Body and General Items• The driver’s seat fore and aft adjustment mechanism not functioning as intended.

• A passenger door cannot be opened from outside the vehicle using the relevant control.

• A door hinge, catch or pillar missing, insecure or deteriorated to the extent that a door cannot bereadily opened or closed.

• Vehicle Identication Number incomplete.

• A towbar assembly inappropriately repaired or modied.

Class 5 window, screen or partition missing.

8 | MOT computerisation enquiries can now be made through the VOSA service desk: 0845 071 1973

SECTION 7 : Exhaust, Fuel and Emissions• A catalytic converter missing where one was tted as standard. (Vehicles subject to a full cat test only.)

Exhaust tailpipe positioned so that fumes are likely to enter the driver’s or passenger area.

• A fuel pipe or hose excessively chafed or damaged.

SECTION 9 : Tricycle and Quadricycle Testing• Handlebars or fork yokes excessively deformed or inappropriately repaired or modied.

• A service brake control missing or its mounting retaining or locking device missing or insecure.Relates to

Class 5 vehicles only.

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TESTING TIPS

es to the MOT testNew RfRs from April/May 2012

SECTION 1 : Lamps, Reectors and Electrical Equipment• Headlamp levelling or cleaning device inoperative or obviously defective (LED or HID headlamps only).

• The ‘tell-tale’ does not illuminate when main beam is selected.

• A battery insecure or leaking electrolyte.

• Electrical wiring insecure or inadequately supported, or its insulation excessively damaged or deteriorated.

• A trailer electrical socket insecure or damaged, or deteriorated to the extent that the connecting leadcould not be securely connected.

• A trailer 13-pin Euro socket not operating the trailer lamps as intended.

SECTION 2 : Steering and Suspension• A steering lock mechanism missing, inadvertently engaging or inoperative.• An electronic steering lock malfunction warning displayed.

• An electronic power steering malfunction indicator lamp indicates a failure in the system.

SECTION 3 : Brakes• Electronic parking brake (EPB) warning indicates a malfunction.

• Electronic Stability Control (ESC) component obviously missing, excessively damagedor inappropriately repaired or modied.

• ESC wiring excessively damaged.

• ESC warning lamp missing, not working or indicating a fault.

• ESC switch insecure or faulty.

• A brake slack adjuster defective or incorrectly installed.• A brake uid warning lamp illuminated or inoperative.

Electronic Braking System (EBS) warning device missing, inoperative or indicating a fault.

MOT test enquiries can be made through our contact centre: 0300 123 9000 Matters of Testing | 9

SECTION 4 : Tyres• A tyre pressure monitoring system (TPMS) warning lamp inoperative or indicating a fault in the system.

SECTION 5 : Seat Belts and Supplementary Restraint Systems (SRSs)• An airbag missing or obviously defective.

• An SRS malfunction indicator lamp operative or indicating a system malfunction.

• A seat belt load limiter or pre-tensioner missing or obviously deployed.

SECTION 6 : Vehicle Structure, Body and General Items• An engine mounting missing or seriously deteriorated resulting in excessive movement.

• An engine mounting bracket missing, insecure, fractured or damaged so that it is likely to fail.

• A speedometer not tted, cannot be illuminated, incomplete or dial glass broken or missing.

An entrance or exit step or its anti-slip provision insecure, or in such a condition that it is likelyto be a trip hazard or cause injury, or a retractable step not operating correctly.

A stair missing.

A stair or its anti-slip provision insecure, or in such a condition that it is likely to be a trip hazard or cause injury.

A passenger entrance or exit door in such a condition that its function is impaired, it is likely to cause injury orits emergency or remote control is inoperative.

A passenger ‘door open’ warning device inoperative.

A missing ‘break glass’ emergency exit hammer.

A missing or illegible emergency exit sign.

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FEATURE

Spotlight on…

VOS A ’sMO T A p p e a ls t e a m

VOSA’s MOT Appeals team provides anindependent review of formal writtenwarnings and appeals cases. Here we give

you the inside story on the team’s work.

© J a s o n W i n t e r / S h u t t e r s t o c k

Working as part of the ChiefExecutive’s Ofce, VOSA’s MOT

Appeals team is entirely separatefrom the other MOT teams. Thisseparation allows the Appealsteam to provide an independentand impartial review of MOTdisciplinary cases where AEs andtesters do not believe VOSA hasmade the correct decision.

In the ve years to 2011, the teamreceived almost 500 appealsagainst decisions by VOSA torefuse testers and garages entryto, or to remove them from, theMOT scheme. On average, VOSA’searlier decision is overturned 20%of the time. But, importantly, eachcase is judged on its individualmerits – there are no quotas. Inevery instance, the team takesaccount of all the circumstances,including technical evidence, andgives detailed reasons for theeventual decision in writing.

In July 2007, the team also tookon the work of reviewing formalwarnings and has now processedwell over 400 applications. Around15% resulted in the warning beingrescinded. The disciplinary pointswere reduced in a further 15%of cases. Again, there are noquotas – each case is judgedon its individual merits.

If you need to request an appeal or review:

Do Act quickly

Refer to the publishedguidance (see below)

Apply in writing

Ensure that your requestarrives in time (by post, fax,email or hand delivery)

Explain in full why you think VOSA made the wrongdecision

Expect to receive a timely

outcome to your case(generally, within ve weeksof making representations).

Don’tIgnore – or fail to collect –disciplinary letters

Change your addresswithout notifying VOSA

Put off making your request

Fail to include reasons foryour request

Forget – if you need help,a family member, friend,trade consultant or legalrepresentative can actfor you.

For complete information on the MOT disciplinary process, see Section Iand the Appendices to The MOT Testing Guide (6th Edition). To assistyou further, some grounds for appeal are categorised in Appendix 8.8.

You can view The MOT Testing Guide at www.vosa.gov.uk/vehicle-testing-manuals-and-guides or on your VTS Device.

10 | MOT computerisation enquiries can now be made through the VOSA service desk: 0845 071 1973

If you need advice about the appeals or disciplinary process,you can contact VOSA by emailing [email protected] calling 0300 123 9000 .

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YOU TELL US

H o r r o r S to r y T w o t a le s o f t o rm e n t

Swing low, sweet chariot An 07 plate Yamaha YBR125 turned up at CMS, anMOT station in Blackburn. Tester Mick Clark didn’texpect too much to be the matter – ‘run of the mill’,he thought, especially as the machine had only done23,000 miles. How wrong could he be?

The front pads were metal-to-metal, which is nothingunusual (so ordinary, in fact, that Mick didn’t send anypictures of the pads). But this did give an indication ofwhat the rest of the inspection was to have in store.Mick noticed that the swinging arm was cracked rightthrough and that the sprocket was excessively worn,and sent us pictures of both.

Mick says that the defects t in with the presenter’scomments that ‘Sometimes the drive slips forsome reason and I had to put the chain on fulladjustment’. Clearly both are failures (IM 2.4.1aand 6.2.1e respectively) and the presenter sensiblydecided to leave it at the VTS for repairs.

Hopefully he is now a bit wiser and will also getthe machine regularly maintained!

Just to show that car drivers are no different,Mel Cox of Co. Durham sent in this picture of acompletely severed rear upper arm on a V reg

Audi TT. Again, it was a straightforward failure(IM 2.4.G1). When contacted, the presenter saidthat there were no handling problems... but thenthere never are! Unsurprisingly (and wisely),Mel didn’t carry out a brake test.

Have you got a horror story to tell?

Send your photos and ghastly talesto [email protected] the subject ‘Horror Story’.

MOT test enquiries can be made through our contact centre: 0300 123 9000 Matters of Testing | 11

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FEATURE

Digital by default

VOSA, in line with othergovernment agencies,is making the move todigital. What this meansis that if you are able toreceive communicationselectronically, then we’llsend them electronically.This includes Mattersof Testing .

VOSA has received a fewconcerns about the move todigital, not least that if you don’thave internet access, you won’tbe able to read it. Some peopledon’t like reading things on screen.Others who leaf through themagazine during their tea breaksimply won’t read it if it’s lockedup in a monitor rather than lyingon the coffee table.

But at present, Matters of Testingis printed and posted to around21,000 testing stations acrossGreat Britain. This costs money.

And it takes time. Articles arelimited by the size of the magazine– if there’s more information toshare than we have space for, thenwe have to cut it down to size.

At the moment we’re gettingaround this by providing a web linkat the end of each article that youcan use to look up furtherinformation online.

But why not start you readingonline in the rst place? Instead ofprinting out 21,000 copies – whichtakes about a week – we couldupload the magazine to theinternet. Instead of posting out21,000 copies – which, from

envelope to doormat, takesanother week – we could send youan email or message on the VTSDevice to let you know it’s there.Finally, instead of having toremember a web address, youcould easily click the mouse over

the link. Some of you will bereading this on screen already andwondering what the point of thisarticle is…

Online services can also driveservice and quality improvementsas our systems will be updatedand automated according tocustomer need… but you haveto use our online services rst,before you can inform theirdevelopment. So by receivingthis magazine electronically,you’ll be helping us to operatemore effectively.

© I Q O N C E P T / S h u t t e r s t o c k

We’re looking at designs that caneasily be printed to A4 so that ifyou want to, you can print it off toread it as a paper copy. You maylose some of the visual quality, butthe content will still be informativeand relevant.

In fact, the move to digital givesus the opportunity to ask youwhat changes you’d like to see tothe content of Matters of Testing –we can create a much friendliermagazine with the potential foryou to like, share, tag, commentand feed back, which will makeeach new issue much morerelevant to you.

Ask for the next issue ofMatters of Testing electronically –simply email ‘Subscribe’ [email protected]

12 | MOT computerisation enquiries can now be made through the VOSA service desk: 0845 071 1973

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TT-BRAKE-BRAKE

14 | MOT computerisation enquiries can now be made through the VOSA service desk: 0845 071 1973

60-secondINTERVIEWKeith Redman is the AE at BRM Auto Engineers –

an independent testing and repair garage inClevedon – and is also a member of his localVTS Council.

How long have you been workingas an AE?I’ve been MOT testing for 33 years.We started out doing MOT tests only –I didn’t offer repairs as I wanted it tobe clear to customers that they’d begetting a completely impartial service.But so many people complainedabout having to take their vehicleselsewhere to have any work donethat within three months I startedoffering a repair service too. Nowwe test bikes, cars and camper vans.

Why did you join the VTS Council?Because AEs and testers are on thefront line – we’re at the point wherethe system meets the customer. If wedon’t feed back our experiences andsuggestions to the people runningthe system, we can’t expect anythingto improve.

Such as?Partial retests came out of asuggestion from a VTS Council.

What’s the best thing aboutyour job?Making sure that vehicles are safeto drive. I spent my apprenticeshipworking with recovery vehicles andsaw the results of around two fatal

accidents a week. That experiencetaught me how important the MOTtest is to road safety.

And the worst?Getting customers to realise that theMOT test is more than just a hoop to

jump through to get a tax disc. I’veactually had a customer say ‘I don’twant to spend too much – it’s onlyused by the missus to take the kidsto school’!

I ask them if they’d get on anaeroplane that had been tted withcut-price tyres and had a half-pricesafety check.

I’m concerned that some places areoffering MOT tests for £20. A reducedprice discredits the test – it mustbe carried out for an appropriate

reward. Proper pay reects theprofessionalism of the tester.

How do you unwind at the endof the day?I play the saxophone at open micnights. I’ve just mastered ‘CarelessWhisper’ and ‘Baker Street’ –it’s completely different toeverything else I do.

DVD review

2010/48/EU: A Test OdysseyWell, Robert has been studying hard and isready to try testing a vehicle again… Butwhat he doesn’t know is that the InspectionManual changes on 1 January 2012 toinclude items introduced by new EUlegislation. Luckily, technical trainer BrianGray is on hand to assist Robert andexplain the differences, such as testingtow bar electrics, checking the MIL andinspecting the battery.

This DVD takes you through the items thathave been added or changed by the EUand explains which vehicles they apply to.Most of the changes are straightforward,so get yourself a cuppa, sit back and soakup the info that will have you ready for thenew test in the New Year.

This DVD is one of the most importanttraining tools your tester will have to helpthem to get ready for the changes to theMOT test. Make sure they watch it! Youcould even play it in your reception so thatcustomers can see the changes too.

If you have any questions, come along toone of the MOT seminars in 2012 (bookinginfo on the back cover) and ask the experts!

On the jobWe have to admire the lengthssome garages will go to inthese lean times. A recent talereached our ears of a VTS askingcustomers to bring their VT20

back with them the followingyear. Was this to check details,you ask? As it turns out, theenterprising AE had listened

to the fact that you may notadvertise on the rear of theMOT certicate and saw a blanksheet going spare… He decidedto ask customers to bring in last

year’s VT20 so he could printthis year’s on the back – whichI suppose now becomes the front!Top marks for austerity, we say.

Remember – although youcannot advertise on the back of adocument issued on behalf of theSecretary of State, you can printthe emissions readings on the

back if you wish.

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VOSA MOT Seminars 2012From 9 January through to 22 March 2012, the MOT seminars are set to

discuss all the changes coming in to effect from 1 January 2012 as aresult of the Testing Directive. Come along and discuss the issues

concerning you.

First pick your venueThe list of venues for 2012 was sent out to all test stations

via Special Notice 08-2011 and is also posted online atwww.vosa.gov.uk/events-diary

Then book your placeOnce you’ve chosen a venue, use the booking form

below and send it, along with a cheque madepayable to ‘VOSA’, to the address at the bottom

of the form.

Or you can call the VOSA contact centre on0300 123 9000 to book your place – makesure you have your payment card details ready.

Tickets are £30 (including VAT)

BOOKING FORM

Contact name Preferred seminar locationCompany name Date of seminar

VTS number No. of delegates

VTS address

Second choice seminar

Date of seminar

Postcode No. of delegates

Tel no: (inc. code) Cheque enclosed for £(£30 per delegate)

Cheques should be made payable to VOSA.Payment by cheque may take up to 14 working days to process. The number to claim back VAT will be on your ticket.

Return this booking form, with payment to:Vehicle & Operator Services Agency, MOT Seminar Bookings, Ellipse, Padley Road, Swansea, SA1 8AN.

FOR VOSA USE ONLY:

Cheque no.Booking no.

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