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More of the Latest COVID-19 News Booming Telemedicine Program HelpsBenefis Reach Patients As you may have heard in the news, telemedicine is now thenew-and-approved method of "reaching” patients during theCOVID-19 pandemic. The Benefis REACH Telehealth Networkhas been busy responding to the need.

Two weeks ago, the REACH Network had 10 licenses for Zoom. We now have 120 licenses andhave set up 29 Benefis Medical Group (BMG) providers to use telemedicine in the first week alone. Working in step with BMG leadership, the telemedicine network developed a decentralized schedulingprotocol, Zoom 101-How To for both providers and patients, and two other documents to help everyonenavigate connecting with the Zoom platform. BMG directors and managers are rounding every day tomake sure they are communicating the provider needs to the telemedicine staff so the needs of bothproviders and patients are met. In this fast-changing environment, we continue to work in a coordinated effort with BMG and other Benefisdepartments to assign priority and roll out telemedicine accordingly as designated. Spectrum Limiting Walk-in Traffic to Store Beginning April 1, Spectrum’s home medical equipment store will limit traffic to the store through thefollowing steps:

Dropshipping supplies directly to customers. Offering curbside delivery where patients do not need to come into the store but can pick up

supplies curbside. Delivering to customers’ doors if the customer is in town.

Customers may call (406) 771-6400 to arrange for one of these options. When to Use and When to Skip Gloves We must be good stewards of our short supply of personal protective equipment. Click here for detailsabout when to use gloves and when to go without.

Sterile gloves are worn during sterile procedures.Examination gloves are worn during any direct contact with bodily fluid and when there is a high

risk for contact with bodily fluids, such as IV starts or emptying an emesis basin or bedside commode.Also, in all contact or enteric precaution rooms or handling garbage or linen.

Gloves are not necessary when there is a low risk of exposure to bodily fluids, such as injections,obtaining vital signs, or ambulating with a standard precaution patient. Gloves also are not needed fornon-patient care work such as answering phones or computer work.

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March 30, 2020

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Coping WithCOVID-19

Your MentalHealth Matters:7 More Ideasfor Self-Care

You don't have to be agreat artist or have fancysupplies to get creative.

Let this be yourreminder to practiceself-care during thischallenging time. Dr. StephanieBurcusa, a licensedclinical psychologistat Benefis, offersthese simplesuggestions. We'llpost more tips everyweek. Connect with lovedones. Call a friendor family to check inand reconnect. Practice gratitude.Write down threethings each day thatyou are grateful for. Take care of yourbody. See yourdoctor for regularcare. Takemedications asprescribed. Celebrate smallwins! Identify atleast one thing eachday that you areproud of. Try somethingcreative. Do an artproject, such as acollage frommagazine clippings,photos with yourcellphone, etc. Learn somethingnew. Listen to a

Company News

Happy National Doctors' Day!We want to say an extra thank you today to our doctors for being leaders incaring for our community. We deeply appreciate your dedication, expertise, andcompassion as you care for our neighbors, friends, and loved ones in GreatFalls and throughout our region. In celebration of National Doctors' Day and in recognition of our providers'service, Benefis has made a $10,000 donation to the Great Falls CommunityFood Bank in the name of all Benefis providers. In recognition of Doctors' Day, Dr. Greg Tierney, System Chief Medical Officerand Executive Vice President, prepared the following special note to ourdedicated provider team: To all those who work within the Benefis Medical Group family of providers, thankyou and happy Doctors' Day. This year especially, we extend our appreciation foryour help preparing our organization for and providing care throughout the globalCOVID-19 pandemic. There are so many unknowns, so many intangibles, and sofew answers right now. All I can promise you during this uncertain time is theunwavering support and dedication of your leadership team, beginning at the verytop of the organization, in positioning Benefis to successfully face the challengeswe are currently dealing with, along with those to come. One of my best friends recently gave me a copy of a passage of one of PresidentTeddy Roosevelt's speeches. The passage reads: "It is not the critic who counts;not the one who points out how the strong stumble. The credit belongs to the onewho is actually in the arena, whose face is marred by dust and sweat and blood;who strives valiantly; who errs, who comes short again and again, because thereis no effort without error and shortcoming; but who does actually strive to do thedeeds; who spends himself or herself in a worthy cause; who at the best knows inthe end the triumph of high achievement, and who at the worst, if he or she fails,at least fails while daring greatly, so that his or her place shall never be with thosecold and timid souls who neither know victory nor defeat." We all know we may make mistakes, we may have successes and failures, butwe will win this battle together. We are proud of what you do for us every day, butespecially today.

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We salute you!

short TED talk on atopic that interestsyou. Plan time to relax.Schedule a movienight at home orread a fun novel. For the CDC'sCOVID-19 mentalhealth informationfor families, firstresponders, andothers, click here.

Help isAvailable:EmployeeAssistanceProgram (EAP)Offers FreeSupport

In thisunprecedented time,don't be afraid toreach out for help.

As a Benefis HealthSystem employee,you have access tomany free benefits,including theEmployeeAssistance Program(EAP). The EAPprovides support,resources, andinformation forpersonal and work-life issues to helpyou and your familydeal with everydaychallenges. Thisincludes freecounseling(individual andfamily), financialinformation, legalinformation, onlinetools, and more.

Benefis HealthSystem's EAP iscovered underComPsych

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Gratitude Moment: Thank YouSecurity Team, Child CareProviders!A patient recently delivered this thank-you notefor the security team in appreciation of allthey're doing to keep everyone at Benefis safefrom COVID-19: "Thank you for being on the front lines each day! Thank you for continuing to serve and supportthe Benefis patients in such an unknown time asthis! You are all in my thoughts and prayers. Yourhard work and sacrifices are not in vain, and I soappreciate all you do!" - Hope Another big thank you goes to the Benefis employees who pivoted in a momentfrom their usual routine to provide child care for Benefis employees' children ages5-12 while schools are closed. Children at the center have made friends, donefun craft projects, eaten great food, and found comfort from the kind staff. Click here to read more about the good work being done through the Benefistemporary child care program.

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GuidanceResources.The EAP is available24 hours a day,seven days a week,either by phone at 1-800-311-4327 oronline at theGuidanceResourceswebsite. First-timeusers should click on"Register." TheBenefis web ID is"GEN311."

Click here todownload theGuidanceResourcesoverview flyer tolearn more.Employees can getfive free counselingsessions byconnecting with theEAP. If you alreadysee a counselor,stop by HR andthey'll help you withhow to apply thosesessions with yourexisting provider.

How to use yourBenefis HealthInsurance Planfor Counseling

HR News

Benefis GiftCard ExpirationLifted

Grounds & Grains isamong the places whereyou can spend theBenefis gift card.

Benefis has lifted theexpiration date onthe gift cardsdistributed toemployees duringthe holidays. Thecards were set toexpire at the end ofMarch.

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Cafe Corner

Cafe Corner: Reduced Hours atCoffee Shop, New Grocery BasketsOffered, Family Meals AvailableBeginning today, Grounds and Grains willclose daily at 3 p.m. Also, Benefis Food Services and ThomasCuisine are stepping in to help Benefisemployees keep fresh food on their tables in these difficult times. They are putting together baskets of market-fresh produce, grains, and otherspecialty items sourced from our local and regional suppliers. Order byWednesday for pickup at the cafe on Friday. Baskets will be market priced. Thegoal is to make them as affordable as possible. For more information or to preorder your basket, contact Kristie McGuire by emailor at (406) 455-5522. Another new option is family meals, available for purchase through the mobileapp at East Campus. Family meals will feed four people and include options suchas take-and-bake casseroles with a vegetable side. Prices of the family meals willvary between $15 and $25.

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Benefis Foundation

Mayfaire Raffle Tickets AvailableOnline!Please help make the Mayfaire ticket raffle asuccess. The grand prize is $2,000 cash donated byFirst Interstate Bank. Other prizes include a two-night stay at The Lodge at Whitefish Lake with a$100 gift card to the Boat Club Restaurant and a $500 gift certificate to FordeNursery. Tickets are available online and at the Foundation office in the Thomas Building(1200 25th St. S.) or call the Foundation at (406) 455-5840. Tickets will not besold at tables as in previous years because of COVID-19 concerns. Tickets are $10 each or three for $25 (but you needn't limit yourself to three!), andthe money goes to Benefis Foundation for establishing the Benefis Women's andChildren's Center.

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Benefis Makes Progress onWomen's and Children's CenterDemolition is set to begin today on the formerPierce Auto Center building on 10th AvenueSouth along East Campus.

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The former car lot will be the home of theBenefis Women's and Children's Center. Demolition is expected to last 7-10 days.

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Speaking Socially

Get Social with Benefis on Facebook and InstagramHelp spread the word about the great things going on at Benefis! Follow uson Facebook and Instagram.

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Benefis in the News Great Falls Tribune: COVID-19 testing at Benefis Health: What you need toknowKRTV: Great Falls healthcare providers use telemedicine to reduce coronavirusriskGreat Falls Tribune: Surgery in a time of coronavirus: Surgeons, hospitalsconfer whether to proceed or delay

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