Money does not make the world go Round
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Transcript of Money does not make the world go Round
“The rules of work are changing.
We’re being judged by a new yardstick:
not just how smart we are,
or by our training and expertise,
but also how well we handle ourselves and others.”
- Daniel Goleman
What is EQ?
• Ability to be aware of our own emotions and those of others in the moment.
• To use that information to manage self, and others (i.e. relationships).
Source: Daniel Goleman
Self Awareness Social Awareness
Relationship Management
Self Management
Self OtherM
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Relationships of Significance
• Self
• Partner
• Family (immediate and extended)
• Friends
• Peers
• Spiritual
Emotional and Social Intelligence
It is an essential part of the whole person:
• Emotional = inner work (personal development)
• Social = outer manifestation of the inner work (how we display this)
Most of the time we function on Autopilot
• 90% of day we perform unconscious actions
• 10% = conscious/thinking behaviours
• Positive and negative interactions every day
• Controllable vs. uncontrollable factors
• Team/group dynamics play a role
• Corporate Culture influences
• Emotions/Detachment
Daily Influences
Source – Academia.eu/EQ Business Case 2010
Higher EQ Leaders are
more likely to make better
decisions, engage and
influence more effectively,
and create the right mood
for the job.
“Employees don’t want to be satisfied
as much as they want to be engaged.
They want a great boss who cares about their development,
and a company that focuses on and develops their strengths.”
Jim Clifton –
Chairman and CEO of Gallup, author of The Coming Jobs War
EQ capacity in the Workplace
• Less capacity to develop EQ skills the higher up we climb the corporate ladder
• Organisations influence consumer emotions in a very real way through their
corporate culture and attitude of their employees.
Customer EmotionsCustomer Emotions
How does EQ benefit us as an Individual?
• Effective Communication
• Powerful influencing Skills
• Conflict Management
• Inspirational Leadership
• Catalysing Change
• Teamwork and Collaboration
• Coaching and Mentoring Others
• Building Trust
• Personal Mastery
To be a successful Leader
• An awareness of one’s own emotions
• The ability to understand the emotions of others
• The ability to use emotional vocabulary
• The ability to feel and express empathy
• The ability to cope with difficult emotions/situations
• A greater awareness of emotions within relationships
• The ability to control and change one’s emotional state
Individual and Corporate Wellbeing
Paula Quinsee
Life & Relationship Coach
www.ati2ud.com
Facebook – Ati2ud Communications
Email - [email protected]