MohanKumarS-03114-Consumer Preference Towards Beer Brand

download MohanKumarS-03114-Consumer Preference Towards Beer Brand

of 74

Transcript of MohanKumarS-03114-Consumer Preference Towards Beer Brand

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    1/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 1

    CONSUMER PREFERENCE TOWARDS BEER BRAND IN

    BANGALORE

    A DISSERTATION

    SUBMITTED IN PARTIAL FULFILLMENT OF THE

    REQUIREMENTS FOR THE AWARD OF MBA

    DEGREE OF BANGALORE UNIVERSITY.

    BY

    A.MOHAN KUMAR.SREG.NO-03XQCM6062

    UNDER THE GUIDANCE OFProf.Sumithra Sreenath

    M.P.BIRLA INSTITUTE OF MANAGEMENT

    ASSOCIATE BHARATIYA VIDYA BHAVAN.

    BANGALORE-560001

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    2/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 2

    DECLARATION

    I hereby declare that the research work embodied in this

    dissertation entitled, consumer preference towards beer brand

    in Bangalore under the guidance and supervision of Prof.

    Sumithra Sreenath M.P.Birla Institute of Management,

    Bangalore.

    I also declare that this dissertation has not been submitted

    to any university/ institution for the award of any Degree/

    Diploma.

    Place:Bangalore (Mr.Mohan Kumar.S)

    Date :15-6-2005 Reg No:03XQCM6062

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    3/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 3

    CERTIFICATE

    I hereby certify that the research work embodied in this dissertation

    entitled Consumer Preference Towards Beer Brand in Bangalore has

    been undertaken and completed by Mr. Mohan Kumar.S under the guidance

    and supervision of Prof. Sumithra Sreenath, M. P. Birla Institute of

    Management, Bangalore.

    Place: Bangalore (Dr. N. S. Malavalli)

    Date: 15-6-2005 Principal

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    4/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 4

    CERTIFICATE

    I hereby certify that the research work embodied in this dissertation

    entitled Consumer Preference Towards Beer Brand in Bangalore has

    been undertaken and completed by Mr. Mohan Kumar.S under my guidance

    and supervision .

    I also certify that she has fulfilled all the requirements under the covenant

    governing the submission of dissertation to the Bangalore University for the

    award of MBA Degree.

    Prof. Sumithra Sreenath

    Place: Bangalore (Prof. Sumithra Sreenath)

    Date: 15-6-2005

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    5/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 5

    LIST OF GRAPHS

    Sl.No Title Page No.

    1 Indian beer market

    2 Contribution by segment

    3 EBITA components of performance

    4 EBITA margin by segment

    5 Habit of beer drinking

    6 Often preferred beer drink

    7 Preference of the place to have beer

    8 Awareness of brands

    9 Brand awareness by different fields

    10 Alcohol content

    11 Ideal beer attributes

    12 Basis of choice

    13 Quantity of beer purchase

    14 Need of the advertisement

    15 Kind of the beer

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    6/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 6

    16 Monthly expenditure

    LIST OF TABLES

    Sl.No Title Page No.

    1 Habit of beer drinking

    2 Often preferred beer drink

    3 Preference of place to have beer

    4 Awareness of brands

    5 Brand awareness by different fields

    6 Alcohol content

    7 Ideal beer attributes

    8 Basis of choice

    9 Quantity of beer purchase

    10 Need of the advertisement

    11 Kind of the beer

    12 Monthly expenditure

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    7/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 7

    EXECUTIVE SUMMARY

    Breweries and distilleries industry is one of the steadily growing

    industries in the market and beer is a major product of any liquor industry.

    Since time immemorial, beer consumption as becomes the part of human

    life. Nowadays any parties and social gathering will not be complete

    without the beer on the menu

    The Indian beer market has been growing rapidly over the last 10

    years, due to the positive impact of demographic trends and expected

    changes, like: increasing income level, changing changing lifestyles, so

    Many of global players are entering the Indian beer sector to get the

    benefit of the profit wave of the beer sector in India.

    There was only a few studies conducted in this product category

    highlighting behavioral aspects and consumers preferences for the

    product. Beer is unique in particular reference to its consumption because

    of its wide variety of brands and high volume of consumption.

    This study will be precedence for the subsequent studies,

    which could be undertaken in this category. This study elicits

    various opinions attitudes, views of consumer preferences towards

    beer brands. A Thorough research is done for making various

    observations and finally drawing the recommendation for beer

    industry as a whole.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    8/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 8

    OBJECTIVES OF THE STUDY

    To understand preference of consumer towards beer brands.

    To study the awareness and usage of different beers.

    To make market based suggestions for furthering the growth of the beer

    industry.

    RESEARCH METHODOLOGY

    Research design: descriptive and analytical in nature

    Data sources: primary data and secondary data

    Research approach: survey method

    Research instruments: questionnaire

    Contact methods: personal

    Sampling methods: simple sampling

    .

    Findings

    One of the important finding of the study is the most of the beer

    drinkers are youngsters and they start alcohol drinking with the beer and

    they slowly move to other drinks like whisky, rum and other alcohol

    drinks.

    The market for the beer is good and it is growing steadily, the increased

    earning capacity of the youngsters is one of the reasons.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    9/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 9

    Design of the study

    Statement of the problem

    Success of the business depends upon the preferences /

    attitudes/perception of the consumers of that particular product. Beer

    industry is also same .in order to make a through inquiry into the attitudes

    of beer drinkers this study was undertaken.

    Need of the study

    Consumers are the live wire for survival of any product or any

    organization. Beer industry has no exception to this, there is a cut throat

    competition among the producers of the beer .it is reported that the

    alcoholic products are confronting lot of problems in marketing their

    products with regard to consumer awareness, brand loyalty, quality price

    and competition .in order to arrive at concrete remedies to all the maladies

    there is an eminent need to conduct an in-depth study.

    Scope of the study

    The scope of the present study is confronted to understanding

    preferences of consumers towards beer brands in Bangalore.

    Methodology

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    10/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 10

    The methodology of present study consists of data collection from

    primary and as well as secondary sources.

    Primary data

    Primary data was collected through a structured questionnaire,

    which was self administered by the researcher on beer drinkers and pubs

    and wine stores.

    Secondary data:

    Secondary data about industry profile and other details was

    collected from the different company websites and journals.

    Research instruments:

    The required information was collected with the help of well-

    designed and structured questionnaire.

    Research design:

    The research design is descriptive and analytical in nature.

    Population for the study:

    The population for the study includes the beer drinkers bars and

    wine stores.

    Sampling procedure and size:

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    11/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 11

    The sample size of 80 beer drinkers and around 20 bar, wine stores

    are selected

    Limitations

    Despite all the earnest efforts made by the investigator the required

    information was not forthcoming due to the reason that some of the

    respondent hesitate to give required information

    No generalization as such, to the consumers preferences towards beer as

    study was only limited to only to 100 respondents.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    12/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 12

    RESEARCH METHODOLOGY

    TYPE OF RESEARCH

    The type of research adopted for the project is descriptive research.

    Descriptive research embraces a large proportion of marketing research.

    The purpose is to provide an accurate snapshot of some aspect of the

    market environment. Using questionnaires and interviewing the

    respondents conducted the survey. The information thus gathered

    constituted primary data and secondary data.

    Primary data

    These are the data, which are collected by the researchers for the

    first time. In this research the primary data has been collected by a study,

    which is specifically designed to fulfill or find out solutions to the

    problems. This data is original in character, which is obtained by a

    questionnaire by keeping in view the various type of customers. A copy of

    the questionnaire is enclosed in the end of the report as apart of the

    annexure.

    Secondary data

    Data, which are already assembled, are called secondary data.

    The data may Be available within the company or the firm. Secondary

    data provides a starting point for the researchers and offers the advantage

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    13/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 13

    of low cost and ready availability. The researcher collects the required

    data from books, journal records of the organization and the Internet.

    SAMPLING TECHNIQUE

    In this study random sampling was used to collect data. Random

    sampling Methods are those in which every item in the universe has a

    known chance, or Probability of being chosen for the sample. This

    implies that the selection of sample items is independent of the person

    making the study, i.e. the sampling operation is controlled so objectively

    that the items will be chosen strictly at random.

    Random sampling does not depend upon the existence of detailed

    information about the universe for its effectiveness. And it also provides

    estimates, which are essentially unbiased and have measurable precision.

    SAMPLE SIZE

    The sample size will be drawn from a population who are likely to

    be aware of the product. In this study of Market Analysis of The Ready To

    Eat Packaged Foods, the sample size was taken as 60 in case of customers

    and 15 for retailers. Sample size is an important determinant while

    adopting a sampling technique.

    SAMPLE DESCRIPTION

    The study was conducted taking sample from both the customers

    and the Retailers. The customer sample taken was 60,and the retailers

    were 15.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    14/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 14

    The customers come under the age group of 20-60, which consists

    mainly of females because they have more influence in the purchase of

    this product. Majority are graduated, and fall in the monthly income group

    of 5000-15000.

    INSTRUMENTATION TECHNIQUEA list of questions pertaining to the survey was prepared under this

    study. The questionnaires were distributed to the retailers at the outlets and

    informations were collected from customers through personal interviews.

    The data collected through questionnaires are coded and tabulated.

    Various diagrammatic presentations like pie chart, bar diagram, column

    diagrams, graphs & tables were used to represent the information

    obtained, to the reader in an understandable manner.

    ACTUAL COLLECTION OF DATA

    In this research data was collected by survey based on

    Questionnaires Schedule & Personal Interview. The questionnaire was

    based ion specific components of brand awareness, brand loyalty and

    finally the different attributes of the product. The other methods used to

    collect information were Magazines, Management Journals, Annual

    Reports & Internet. Utmost care must be exercised in collecting data

    because they form the foundation of the analysis.

    TOOLS USED FOR TESTING HYPOTHESIS

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    15/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 15

    By hypothesis, we mean a statement about the population

    parameters. Hypothesis testing deals with a procedure, which accepts or

    rejects the hypothesis. There are two types of hypothesis.

    1. Null Hypothesis:- It states that there is no significant difference between

    the sample value and population vale. This means that the observed

    difference is due to the random fluctuations. Ho denotes the null

    hypothesis.

    2. Alternate Hypothesis:- In case the null hypothesis is rejected, we should

    have an alternate hypothesis to accept. Alternate hypothesis is denoted by

    Ha.

    TYPE OF ERRORS

    While testing hypothesis there are four possible combinations

    between the population value and sample value. The four combinations

    are:

    1. Hypothesis is true and test accepts it.

    2. Hypothesis is true and test rejects it. (Type 1 Error).

    3. Hypothesis is false and test accepts it. (Type 2 Error).

    4. Hypothesis is false and test rejects it.

    LEVEL OF SIGNIFICANCE

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    16/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 16

    It is nothing but the probability of rejecting a true hypothesis. It

    represents the level of risk; the experiment is ready to take in rejecting a

    true hypothesis and is denoted by . 1 - gives the level of confidence of

    the experiment in taking the decision. It is always preferable to keep the

    level of significance at low percentage. It means that we should not reject

    a true hypothesis. represents the risk of accepting a false hypothesis. 1

    is called the power of test.

    ACCEPTANCE REGION

    This represents the region within which the calculated value of the

    statistics must lie to accept the null hypothesis. If calculated value lies in

    this region then the null hypothesis will be rejected.

    HYPOTHESIS TESTING PROCEDURE (STEPS):

    1. We set up a null hypothesis denoted by Ho. This means there is

    significant difference between sample value and population value. In

    Case if Ho is rejected, we must have an alternate hypothesis HA. So we

    set up an alternate hypothesis.

    2. Select the level of significance.

    3. Select an appropriate distribution for the test, which is known as test

    statistics. The distribution generally used are normal distribution, student

    t distribution, Fishers F distribution or Chi square 2

    Distributions.

    4. Calculate the necessary values from the given data for the test.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    17/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 17

    5. Make conclusions for testing. If calculated value is less than the tabulated

    value, Ho is accepted; else Ha is accepted rejecting Ho.

    Test for Specified proportion (infinite ppulation)

    In case of attributes we can only find out the presence or

    absence of a particular characteristics. The sampling of attributes

    may, Therefore, be regarded as the drawing of samples from a population

    whose members possess the attribute A or not A.

    Large population (n>30)

    Ho: p = P

    HA: p P

    Z cal = p-PPQ

    n

    p = Sample Proportion

    p = Population Proportion

    n = sample size

    Q = 1 - P

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    18/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 18

    INTRODUCTION

    INDIAN BEER INDUSTRY

    The Indian beer sector has seen a hectic merger and

    acquisition activity recently with 12 breweries changing hands in

    the last 3 years. However, this is not the end of the consolidation

    wave in the Indian industry. Rather, some of the largest beer

    players across the world are still eyeing India with a view to

    gaining a share of the countrys rapidly growing beer consumption.

    An attractive beer market

    The Indian beer market was estimated to be 6.7 million

    hectoliters (hl) in 2002-03. As seen in figure 1, beer consumption

    has been growing rapidly at a CAGR (Compound Annual Growth

    Rate) of 7 per cent over the last 9 years, while growth in 2002-03

    was 11 per cent.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    19/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 19

    Indian growth rates compare favorably with the global beer

    industry, which grew by about 2.6 per cent in 2001-02 Apart from

    providing strong growth, India also provides attractive profit

    margins due to the consolidated nature of the industry a

    comparison between China and India, for example, reveals that the

    Chinese beer market is marked by intense competition, with

    several players being marginalized. In China there are about 400

    brewers, of which the top 10 account for only 45 per cent of the

    market. This has resulted in low profit margins for the Chinese

    beer players. In contrast, the top two beer players in India account

    for about 75 per cent of beer sales in India and the industry stands

    a chance to see more consolidation in the near future. The effect ofthis consolidation can be seen in the fact that beer prices in India

    rarely go down with the competitive pressures of new product or

    brand launches. In the past, whenever beer prices have gone down,

    it has been due to either the lowering of duties by the government

    or the deregulation of distribution (leading to lower margins for the

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    20/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 20

    distribution channel partners). In neither scenario have the margins

    or revenues of beer manufacturers been affected.

    Growth prospects for the beer industry in India

    The Indian beer market has been growing rapidly over the

    last 10 years, due to the positive impact of demographic trends and

    expected changes, like:

    Rising income levels: India is home to nearly one-sixth of the

    global population and is one of the most attractive consumer

    markets in the world today. Various research studies have shown

    that a rise in the income levels has a direct positive effect on beer

    consumption. The National Council for Applied Economic

    Research (NCAER) projects Indias very rich, consuming and

    climbers classes to grow at a CAGR of 15 per cent, 10 per cent

    and 2 per cent respectively. With this growth in income levels,

    Indian beer consumption is expected to continue growing, at the

    very minimum, at the growth rates witnessed in the last decade.

    Changing age profile:As a consequence of the high birth rates

    prevalent until the 1990s, a large proportion of the Indian

    population is in the age group of 20-34 years. This age group is the

    most appropriate target for beer marketers. This population trend

    will give a further boost to the growth of beer consumption in

    India.

    Changing lifestyles: A deep-seated traditional social aversion

    to alcohol consumption has been a traditional feature of the Indian

    society. However, as urban consumers become more exposed to

    western lifestyles, through overseas travel and the media, their

    attitude towards alcohol is relaxing. Social habits are undergoing a

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    21/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 21

    transformation as mixed drinks are becoming more popular. The

    greatest evidence of this trend is the increase in beer consumption

    among women. More and more women are consuming beer the

    penetration in metropolitan areas is almost twice as high as the

    penetration in other large cities implying that the greater

    tolerance towards alcohol consumption in metropolitan areas

    facilitates the consumption of beer. With increasing urbanization,

    this acceptance is only going to rise. Reduction in beer prices: The

    Indian consumer typically values an alcoholic beverage on the

    basis of its kick factor versus its price. The following two factors

    therefore, affect the market for beer. Firstly, as most states do not

    have a differential tax structure based on the alcohol content,

    strong beer...

    SURROGATE ADVERTISING

    Liquor companies advertise their drinks in the form of surrogate

    advertisements. In this type of advertisement, a product other than the

    banned one is promoted using an already established brand name. Such

    advertisements or sponsorship help in brand building and contribute to

    brand recall. The product shown in the advertisement is called the

    (surrogate). The surrogate either resembles the original product or could

    be different product all together. But using the established brand of the

    original product. The sponsorship of sports/cultural/leisure events and

    activities using liquor brand name also falls in the category of surrogate

    advertising.

    Recent changes in surrogate advertising laws

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    22/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 22

    In June 2002, the Information and Broadcasting (I&B) Ministry of

    India ordered leading television (TV) broadcasters to ban the telecast of

    two surrogate ads of liquor brands McDowells NO.1 and Gilbeys green

    label the ministry also put some other brands Smirnoff vodka,

    Haywards 5000, royal challenge whiskey and kingfisher beer on a

    watch list the surrogates used by these advertisements ranged from audio

    cassettes, CDs and perfumes to golf accessories and mineral water.

    By august 20002 the I& B ministry had banned 12 advertisements.

    Leading satellite TV channels including Zee, SONY, STAR and Aaj Tak

    were issued show-cause notices asking them to explain their reason for

    carrying surrogate liquor advertisements. The channels were asked to

    adhere strictly to the cable Television Regulation Act 1995 (Cable TV

    Act, 1995). As a result, Zee and STAR stopped telecasting the

    advertisements; Aaj Tak and Sony soon followed suit. In addition, the

    I&B Ministry hired a private monitoring agency to keep a watch on all

    advertisements for violations of the Act.

    These developments led to heated debates over the issue of surrogate

    advertising by liquor companies. Though the liquor companies involved

    protested strongly against the I&B Ministrys decision, they had no

    choice, but to comply with the regulations. Analysts remarked that the

    governments policy was hypocritical. One said, On the one hand they

    allow these socially bad products to be manufactured and sold (in order

    to garner revenues) and then they deny the manufacturers the right to

    propagate knowledge of their products in order to drive sales.

    Meanwhile, the government also seemed to be in dilemma. On the

    one hand, it had to encourage the sales of liquor and tobacco because they

    were the highest taxed sectors of the Indian economy. On the other hand,

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    23/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 23

    there were also the need to take high moral ground and reduce the

    consumption of such products.

    Theoretical background

    Brand management

    The first thing to recognize when we talk about brands is that they

    are not just names, terms symbols designs or combinations of these,

    although it is true say that such things differentiate certain products and

    companies from others.

    The strong brand apparently says more about itself than the product

    lurking behind it. The brand forms an independent embodiment of the

    relationship between the seller and the buyer and what they expect from

    one another. That makes the brand a very important catalyzing element in

    the formation of strategy.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    24/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 24

    The additional ingredient that makes successful brands is

    personality the brand can project a certain personality. Marketers have

    used personality variables to segment markets. They endow their products.

    Brand image

    A product is something that is made in a factory; a brand is

    something that is brought by a customer; a product can be copied by

    a competitor; a brand is unique; a product can be quickly outdated; a

    successful brand is timeless.

    --By Stephen king ---wppgroup,

    London.

    Brand image creates value principally by projecting an image.

    While they may be based on an extraordinary product, these brands are

    distinguished from the competitors because buyers see them as offering aunique set of association or image. Brand image are often created in

    categories where products are relatively undifferentiated or quality is

    difficult to evaluate (I.e. wines, medical or consulting services) or where

    under such circumstances, images attached to the brand add value in terms

    of distinguishing it from other brands by serving them as a badge

    informing others the one group. Membership or accomplishments in either

    case it is the set of images attached to the brand that define the brands

    uniqueness and create symbols that are highly valued by buyers.

    Brand image may be created in many ways as

    By adding product features that evoke images;

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    25/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 25

    By making emotional connection with buyers;

    By associating a brand with particular types of users; and/or

    By clever advertising campaigns.

    Brands are successful because people prefer them to ordinary

    products. In addition to the psychological factors already mentioned,

    brands give consumers the means whereby they can make choices and

    judgments.

    Based on the experiences customers can rely on chosen brands to

    guarantee standards of quality and service, which reduces the risk of

    failure in purchase. Smart companies now responsive to the criticisms, in

    real time and of making sure the brand is consistent and is as good as it

    can be wherever it shows up, and even after the sale has been made .the

    tools the sales people use to sell it, public efforts and follow up customers

    service all must reflect brand values impart a consistent brand image

    SEGMENTATION MARKETING

    The first step in developing a segmentation strategy is to select the

    most appropriate base on which to segment the market.

    Geographic Segmentation

    In this, the market is divided by the location. The theory behind this

    strategy is that people who live in the same area share some similar needs

    and wants and that these needs and wants differ from those people living

    in other areas.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    26/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 26

    Some regional consumption differences can be accounted for by

    climate. At the same time marketers have observed divergent consumer

    purchasing patterns among urban, suburban and rural areas.

    For example if I consider my project case, it is seen that many urban

    people beer when compared to other rural areas.

    Demographic Segmentation

    Demographic characteristics such as age, sex, marital status, income,

    occupation and education are most often used as the basis for market

    segmentation.

    In my study, income, education and occupation plays a major role in

    consumer preference for beer. Education, income and occupation tend to

    be closely correlated in almost a cause-and-effect relationship. Insights on

    media preferences tend to support the close relationship among income,

    education and occupation.

    Psychological / psychographics segmentation

    Psychological characteristics refer to the inner or the intrinsic qualities

    of the individual consumer. Consumers may be segmented in terms of

    their needs and motivations, personality, perceptions, learning, level of

    involvement and attitudes. Psycho graphic research focuses on the

    measurement of activities, interests and opinions. On their most common

    form, psycho graphic studies use a battery of statements designed to

    identify relevant aspects of a consumers personality, buying motives,

    interests, attitudes, beliefs and values.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    27/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 27

    Sociocultural Segmentation

    Social class is a potential market segmentation variable. The concept

    of social class implies a hierarchy in which individuals in the same class

    generally have the same degree of status, while members of other classes

    have either higher or lower status. Studies have shown that consumers in

    different social classes vary in terms of values, product preferences and

    buying habits.

    Use related segmentation

    Awareness status encompasses the notion of consumer awareness,

    interest level or buyer readiness. Marketers have to determine whether

    potential consumers are aware of the product, interested in the product or

    need to be informed about the product. Particularly many people are not

    aware of difference between granite and marble. So the marketers should

    make them to understand the product and its characteristics and in what

    way it is better to other ceramic products.

    MOTIVATION

    It is the driving force within individuals that impels them to action.

    This driving force is produced by a state of uncomfortable tension, which

    exists as the result of an unsatisfied need. All individuals have needs,

    wants and desires. The individuals subconscious drive to reduce need

    induced tension results in behavior that he or she anticipates will satisfy

    needs and thus brings about a more comfortable state.

    Motivation is a highly dynamic construct that is constantly changing

    in reaction to life experiences.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    28/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 28

    Needs and goals are constantly changing.

    Needs are never fully satisfied.

    New needs emerge as old needs are satisfied.

    Success and failure influence goals.

    Substitute goals.

    According Marlows hierarchy of needs, consumer preference for

    granite will come under egoistic needs. Inwardly directed ego needs

    reflect an individual needs for self-acceptance, for self esteem, for success,

    for independence, for personal satisfaction. Outwardly directed ego needs

    include the needs for prestige, for reputation, for status, for recognition

    from others.

    PERCEPTION

    It is the process by which individuals select, organize and interpret

    stimuli into a meaningful and coherent picture of the word; perception hasstrategy implications for marketer, because consumers make decision

    based on what they perceive, rather than on the basis of objective reality.

    Just as individuals have a perceived self-image as a certain kind of

    person, so, too, do products and brands have images (i.e. symbolic

    meanings) for the consumer? The perceived image of a product or service

    (i.e. positioning) is probably more important to its ultimate success than

    are its actual physical characteristics.

    Perceived quality

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    29/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 29

    Consumers often judge the quality of a product or service on the basis

    of a variety of informational cues; some are intrinsic to the product (e.g.;

    color, size, flavor, aroma) while others are extrinsic (e.g. price, store

    image, brand image, service environment).

    In choosing the granite products consumers always use its

    characteristics such as sustenance against wear and tear, hardness, colors

    and patterns.

    In absence of direct experience or other information consumers often

    rely as an indicator of quality.

    Price / Quality Relationship

    Price is considered to be an indicator of quality. One of the dangers ofsales pricing for retailers is that products with lower prices may be

    interpreted as reduced quality.

    Consumers imaginary exte nds beyond perceived price and store

    image to the producers themselves. Manufacturers who enjoy a favorable

    image generally find that their new product accepted more readily than

    those of manufacturers with less favorable or neutral images.

    The marketers should concern with actual consumer purchasing

    patterns, with consumers beliefs and opinions concerning their brands and

    competing brands, and with knowing how important the product is to the

    consumer. Developing a highly consistent market share of brand-loyal

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    30/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 30

    consumers is the ultimate goal of marketing strategy. Discovering how

    consumers learn about brands and become attached to certain brands assist

    markets in achieving this goal.

    Brand equity

    Brand equity refers to the inherent value a brand name has in the

    market place. Marketers are consolidating their brands to enhance brand

    equity and to encourage brand loyalty in the face of proliferation of private

    brands. For marketers, the purpose of understanding how consumers learn

    is to teach them that their brand is best, and to develop brand loyalty.

    The consumers search for alternatives is influenced by self-image,

    interpersonal influences and attitudes.

    Each individual has a perceived self-image (or multiple images)

    as a certain kind of person with certain traits, habits possessions,

    relationships, and ways of behaving. Consumers frequently attempt topreserve enhance alter or extend their self-images by purchasing products

    or services and shopping at stores believed to be consistent with the

    relevant self-image and by avoiding products and stores that are not.

    Attitude

    It is a learned predisposition to behave in a consistently favorable or

    unfavorable way with respect to a given object (e.g. a product category, a

    brand, a service, an advertisement, a retail establishment).

    The attitude towards-the-ad models examine the influence of

    advertisements on the consumers attitudes towards the brand. Internal

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    31/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 31

    variables like social, cultural, family, communication and persuasion are

    explained below.

    Social class

    It is usually defined by the amount of status that the members of a

    specific class posses in relation to members of other classes. Social class

    membership often serves as a frame for the development of consumer

    attitudes and behavior.

    Research has revealed social class differences in clothing habits,

    home decoration, leisure activities and savings, spending and credit habits.

    Thus astute marketers tailor specific product and promotional strategies

    for each class target segment.

    Occupation is a widely accepted and probably the best-documented

    measure of social class, it implies occupational status.

    Marketers frequently think in terms of specific occupations when

    defining a target market for their products.

    Education is another commonly accepted approximation of social

    class standing. Generally speaking, the more education a person has, the

    more likely is his pay and can afford for any expensive product such as

    granite flooring for his house.

    Culture

    Culture is defined as the sum total of learned objects, values and

    customs that serve to regulate the consumer behavior of members of a

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    32/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 32

    particular society. Culture is dynamic and gradually and continually

    evolves to meet the needs of society. It is learned as a part of social

    experience.

    Family

    Family is a major influence on the consumption behavior of its

    members; it is also the prime target market for most of the products and

    product categories. The members of a family assume specific roles and

    tasks in their everyday functioning. Such roles and tasks extend to the

    realm of consumer purchase decisions.

    Marketers are interested in the relative amount of influence that a

    husband and a wife when it comes to a family consumption choices. Most

    husband-wife influence studies classify family consumption decisions as

    husband dominated, wife-dominated, joint and automatic. Studies that

    have examined both the extent and nature of husband-wife influence in

    family decisions have found that such influence is fluid and likely to shift,

    depending on the specific product or service, the family structure

    orientation, and the specific stage in the decision making process.

    Communication

    Communication is defined as the transmission of message from a

    sender to a receiver through a channel or medium of some sort. It is abridge between marketers and consumers and between consumers and

    their socio-cultural environments.

    Consumers decision to purchase or reject a product is the moment of

    final truth for the marketer. It signifies whether the marketing strategy has

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    33/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 33

    been wise, insightful and effective or whether it was poorly planned and

    missed the mark. Thus marketers are particularly interested in the

    consumers decision-making process. For a consumer to make a decision,

    more than one alternative must be available.

    COMPANY PROFILE

    Here is the company profiles of major liquor companies in India

    SHAW WALLACE

    As one of India' s foremost liquor manufacturers and exporters with a

    host of brands that have captured the imagination of alcohol consumers in

    the country and abroad, we believe it is superior quality that effectively

    defines and underlines our primary goals.

    For the last 116 years, we have carefully cultivated and abided by a

    rock solid character that has been synonymous with a tradition of

    excellence setting and upholding the highest standards is it in the

    manufacture of our products or in our customer focus.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    34/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 34

    It is our philosophy that one can and need not settle for anything less

    than the very best. To that end, our customers in India and abroad are

    treated to a medley of only the finest selection of alcoholic beverages

    lovingly brewed and packaged under our label.

    The world is our playground. Catering to the myriad tastes of liquor

    lovers in different parts of the globe forms an irresistible challenge that we

    have risen to time and time again. In the years to come, we at Shaw

    Wallace aim to explore and conquer potential markets across the world,

    besides increasing our domestic production in keeping with the ever-

    growing demand for our products within India.

    One can strive for perfection -- but we know there' s a realm that

    exists beyond. That' s the corner the members of our organization are

    taught to reach out for. With a doctrine that stresses on consistent

    innovation and improvement, we at Shaw Wallace intend to meet and

    surpass the most stringent standards of international quality in liquor

    manufacture and export.

    As the future dawns on us, we intend carving our very own niche in

    every nook and cranny of the globe making Shaw Wallace the first name

    in alcoholic beverages the world over . . .

    Our Mission:

    To become India' s largest and most profitable Alcoholic Beverages

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    35/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 35

    Company and become a global player by delivering the best standards of

    quality and customer satisfaction

    Brands

    Shaw Wallace and Co, while constantly creating and unveiling new

    brands to tap fresh markets, is also aware of the importance of maintaining

    the impeccable quality and equity building of its existent brands.

    Shaw Wallace and Company Limited is perhaps one of the few

    members of the alcohol and beverages industry in India which reports a

    sale of 11 liquor bottles every second. While the organization is safely

    entrenched as one of the liquor giants of the country and by far one of the

    most promising players in the international arena, Shaw Wallace continues

    to speak the language of change and development in keeping with

    changing tastes and trends.

    With a view to keep up with the demands of the consumer, Shaw

    Wallace has re-launched many of its old products like Antiquity, RoyalChallenge, Director' s Special (DSP), DSP Black, and Old Tavern Whisky

    sprucing them up with revolutionary new packaging. White Mischief

    vodka and London Lime gin have also undergone a revamp and a re-

    launch.

    From the international portfolio, Shaw Wallace, in association with

    Kyndal, unveiled a plethora of new products being introduced for the first

    time in India. The range includes Findlaters, one of Scotland' s most well-

    known Scotch brands, Vladivar vodka, Veba, UK' s fastest growing ready

    to drink low strength alcohol beverage and Papillon. A range of Shaw

    Wallace Bottled in Origin French Wines including red, white and

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    36/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 36

    sparkling wines and Golden Mist, a range of red and port wines have also

    been introduced to cater to the the budget conscious Indian consumer.

    Manufacturing units

    Breweries

    Uran, Navi Mumbai

    Sica, Pondicherry

    Doburg, Satara, Maharashtra

    Paradeep, Orissa

    Haryana

    Sangareddy, A.P.

    Meerut, U.P

    UNITED BREWERIES

    History

    It all began with 5 breweries in South India. The oldest of which,

    Castle Breweries, dated back to 1857. United Breweries, as these

    breweries were named in 1915 has come a very long way.

    Soon afterwards, the sight of bullock carts carrying huge barrels or

    ' Hog' s heads' containing beer became a household sight. These carts

    wheeled their way to the customers, including British troops, living in and

    around Madras, Bangalore and the Nilgiris. Almost immediately, the

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    37/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 37

    Brew from UB became a favorite, especially with the British troops.

    So began the history of Beer in India. And the history of Beer Division of

    United Breweries!

    The company was bought by late Mr. Vital Mallya in 1947, and since

    then has never looked back. Today each one of the 32,000 Beer outlets in

    India sells one brand or the other from United Breweries.

    CORPORATE PROFILE

    The beginnings of what is today The UB Group are rooted in the

    flagship company, United Breweries Limited, (UBL)also referred to as

    the Beer Division. Led by Mr. Kalyan Ganguly, President & Managing

    Director, it has a 40% market share in the country

    McDowell Alcobev Pvt Ltd., (MABL), is the new Joint Venture

    Company in which UB and Scottish & Newcastle of the UK have a 40%

    stake each, and Mr. Ravi Jain, Managing Director of the company and his

    team has a 20% stake.

    United Breweries Limited, the flagship company of the UB Group,

    has an association with the brewing dating back over five decades, starting

    with 5 breweries in South India in 1915. From bullock cart-loaded barrels

    or ' hogsheads' of frothing ale, the Beer business as gone on to become the

    undisputed ' king' in the Indian beer market.

    Here, innovative, creative and aggressive marketing is complemented

    by a strong distribution network. A management focused on building

    brand equity on one hand and exploiting it to the hilt on the other. A

    concerted emphasis on quality.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    38/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 38

    The Division today boasts an impressive spread of 11 own and 15

    contract manufacturing facilities throughout the Country.

    Quality and hygiene are the key elements of the United Breweries'

    manufacturing philosophy. To this end, the Central Scientific Laboratory

    (CSL), headquartered at Ban galore sets standards for all its breweries.

    Quality Management Systems laid out along the lines of ISO 9000 are

    strictly adhered to, controlling quality at every stage of production, from

    raw materials to the end product. Also, besides controlling the production

    process, the CSL analyses the Company' s beer taken off market shelves all

    over the Country, the competition' s beers and beers across the world.

    These beers are tested as per the standards laid down by the European

    Brewery Convention on 40 different parameters. By these standards,

    United Breweries' beers don' t just equal, but even surpass, several Dutch

    and American beers.

    Its flagship brand 'Kingfisher', has achieved international recognition

    consistently, and has won many awards in International Beer Festivals.

    Kingfisher Premium Lager beer is currently available in 52 countries

    outside India and leads the way amongst Indian beers in the International

    market. It has been ranked amongst the top 10 fastest growing brands in

    the UK.

    In addition, UBL has also entered into mutli-faceted strategic alliance

    with Scottish & Newcastle Plc (S&N), an international brewery major,

    with $6 billion in revenue and a market capitalization of $5.4 billion. This

    alliance, apart from having a joint venture in India, will allow S&N to

    market it International brands like Kronenbourg in India, while UBL will

    utilize S&N' s global network to further globalize its Kingfisher.

    UBL's leading brands

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    39/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 39

    Kingfisher Premium

    Kingfisher Strong

    UB Export LagerLondon Pilsner

    UB Premium IcePositioned for the young and trendy customers launched

    in 330 ml frosted bottles in 1998, its unique refrigeration process gives

    beer a clean, crisp and strong taste

    Launched in 1969-70

    No.2 lager beer in India

    Largest selling Lager Beer brand in East India

    MABL brands

    Sand Piper Lager- A refreshing mild beer with a distinct look and

    personality. Positioned as a brand of the youth.

    Zingaro Strong BeerA strong beer that makes one lose his inhibitions

    Mission Statement

    To be the recognized leader in our target markets

    To be the preferred employer wherever we operate

    To recognize the value of our human assets

    To be the partner of choice for customers, suppliers, and other creators of

    innovative concepts

    PRODUCTION

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    40/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 40

    Quality and hygiene are the key elements of the united breweries

    manufacturing philosophy. To this end, the central scientific laboratory

    (CSL) at their headquarters at Bangalore is manned by highly qualified

    scientists and equipped with sophisticated instrumentation. The CSL sets

    standards for all its breweries. A manual has been developed laying down

    quality management systems on the lines of ISO 9000. So quality is

    controlled at every stage of production, from raw materials to the end

    product.

    Besides controlling the production process, the CSL analyses the

    company' s beer taken off market shelves all over the country, the

    competition' s beers and beers across the world. These beers are tested as

    per the standards laid down by the European Brewery Convention on 40

    different parameters with particular attention paid to apparent extract,

    bitterness, color, diacetyl, ethanol, foam stability and haze. By these

    standards, United Breweries' beers don' t just equal, but surpass several

    Dutch and American beers

    SABmillar COMPANY

    TheSouth African Breweries Limitedis a holding company invested

    in and taking management responsibility for a portfolio of businesses,

    principally engaged in meeting beverage consumers' needs. Beer is the

    major profit contributor, but an important balance is provided by interests

    in carbonated soft drinks and other complementary beverages,

    supplemented by strategic investments in hotels, gaming and selected

    mass consumer services

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    41/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 41

    Largest South African industrial company on the Johannesburg Stock

    Exchange

    Over 80 000 people employed throughout the Group

    Market capitalization exceeds R50 billion

    Fifth largest brewer in the world

    Products compete internationally in over 40 countries

    R25 billion invested in total assets

    Group beverage sales total 60 million hectoliters

    FINANCIAL SUMMARY

    During the year and the previous year, the group made a number of

    acquisitions and increased its shareholdings in several subsidiaries. As

    disclosed in note 29, these acquisitions, with the exception of the

    acquisition of the Miller Brewing Company in July 2002, were material to

    individual business segments, but they were not material to the group as a

    whole. All operations are continuing.

    There is no material difference between the results disclosed

    above and those disclosable on an unmodified historical cost basis.

    GROUP OPERATING PERFORMANCE

    All of our businesses performed well over the year, and the overall

    portfolio delivered excellent results. Total lager beer volumes increased

    18.9% to 137.8 million hectoliters (hls), and organic lager volumes grew

    by 3.7%, with growth in all the businesses. Millers performance is

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    42/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 42

    noteworthy in that the decline in the early part of the year was replaced by

    growth in the second half, leading to year on year organic volume growth.

    Europe and Central America recorded organic lager growth of 7.5% and

    5.3% respectively and Beer South Africa recorded a third consecutive year

    of growth, with volumes up 3.4% to 25.3 million hls. Total group

    beverage volumes of 173.9 million hls were 15% above last years 151.4

    million hls (organic growth 3.3%). Turnover, including share of

    associates, increased by 41% (organic growth 20%, and organic, constant

    currency growth was 8%).

    Earnings before interest, taxation, amortization of goodwill and

    exceptional items (EBITA) increased 49% to US$1,893 million, and

    organic, constant currency EBITA increased by 22%, with double digit

    increases in all of our businesses. EBITA comprises profit before interest

    and tax (US$1,579 million) before goodwill amortization (US$355

    million) and before exceptional items (net credit US$41 million).

    Information on our operating results by region is set out in the segmental

    analysis of operations, and the disclosures accord with the manner in

    which the group is managed. SABMiller believes that the reported profit

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    43/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 43

    measures before exceptional items and amortization of goodwill

    provide additional and more meaningful information on trends to

    shareholders and allow for greater comparability between segments.

    The groups aggregate pre -exceptional EBITA margin improved to

    15.0% from the prior years 14.1%, with margin enhancement in most

    businesses as volumes increased and productivity was improved. Beer

    South Africa retained its EBITA margin at 26.6%, having absorbed launch

    costs and higher ongoing marketing costs of the new premium brands

    introduced during the year, and while Europe increased organic EBITA

    margin, the reported margin was impacted by the lower current margins of

    Peroni and Dojlidy. Margins improved in North America as our

    turnaround programme started to deliver results, and in Central America,

    reflecting management action to improve our brand portfolios and increase

    operating efficiencies. Margins at OBI and Africa & Asia improved,

    continuing the trend of recent years.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    44/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 44

    The reported turnover for the year ended 31 March 2003 has been

    restated following the adoption of FRS 5 Reporting the substance of

    transactions, application note G revenue recognition. The change

    reduced each of turnover and net operating costs by US$128 million for

    the year ended 31 March 2003 in respect of the following segments

    US$65 million in North America and US$63 million in Europe. The

    reclassifications related to freight costs and distribution costs, respectively.

    Had the 2004 financial results been prepared on the previous basis, the

    impact would have been to increase turnover by US$178 million (US$100

    million in North America and US$78 million in Europe). There was no

    impact on EBITA in either year, however the adjustment does increase the

    groups reported EBITA margin by approximately 20 basis points.

    The group recorded net exceptional costs within operating profit of

    US$26 million, comprising Miller restructuring costs of US$13 million; a

    US$5 million impairment charge in relation to FMB assets at Miller;

    US$6 million of reorganization costs in Central America; and US$6

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    45/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 45

    million costs associated with the closure of the water bottling plant in the

    Canary Islands, partially offset by a reversal of US$4 million of the

    Tumwater brewery closure costs at Miller. Exceptional profits of US$67

    million were recorded after operating profit and comprised surplus on the

    pension fund of a disposed operation of US$47 million; profit on the

    disposal of trademarks in Appetizer of US$13 million, and the groups

    share of the profit on disposal of Castels CSD business and brands in

    Morocco of US$6 million and a brand in Angola of US$1 million. This

    compares to prior year exceptional costs within operating profit of US$70

    million, comprised within Miller of Tumwater brewery closure and

    impairment costs of US$35 million and integration costs of US$23 million

    and Central America reorganization costs of US$12 million. A profit of

    US$4 million on partial disposal of the groups holdings in the Hotels and

    Gaming group was recorded after operating profit.

    Net interest costs increased to US$188 million, a 15% increase on the

    prior years US$163 million. This increase is due primarily to the increase

    in borrowings incurred regarding the acquisitions undertaken in the last

    two years, together with the effects of the higher interest rates payable on

    the fixed debt issued during the year. Interest cover, based on pre-

    exceptional profit before interest and tax, has improved to 8.2 times. The

    groups profit before tax increased 81% to US$1,391 million, reflecting

    the constituent changes referred to above.

    The effective tax rate, before goodwill amortization and exceptional

    .items, is 34.3%, broadly in line with the prior year excluding the 2003exceptional deferred tax credit. While there is virtually no change in the

    rate compared to the prior year, the tax charge has increased as a result of

    higher profits earned, partly offset by impacts of various tax-saving

    measures introduced during the year.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    46/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 46

    Mohan Meakin

    History Of Company YEAR EVENTS 1934 - The Company was

    Incorporated at Simla Hills.

    The Company was formed to take over the business in India of

    Dyer Meakin & Co. Ltd., which went into voluntary liquidation in

    September. The Company' s object is to manufacture beers, I.M.F. spirits,

    abrasive products, yeast, malt extract, fruit juices, carbon-di-oxide gas etc.

    Presently, the Company is engaged in the production of alcoholic

    products-whiskies, rums, brandies, vodka, gins and beers and non-

    alcoholic products - juice, vinegars, extracts, mineral and water and

    breakfast foods.

    The company exports alcoholic products, textile fabrics and made-ups,

    leather garments and consumer durables.

    1951 - 1,62,063 Bonus shares issued in the prop. 1:1.

    1957 - The Company took over the business of the National Sand Paper

    Mills (India) Ltd., at Ghaziabad, which was engaged in the manufacture of

    abrasive products. Its Sword brand abrasives were popular in the market.

    1958 - 81,040 Right shares issued at par in the prop. 1:4.

    1959 - 1,62,066 right shares issued at a prem. of Rs.2 in prop. 2:5.

    1962 - 5,67,232 bonus shares issued in the prop. 1:1.

    1965 - 81,033 bonus shares issued in prop. 1:14 upto 31.3.1996, in August

    1966, 12,15,497 bonus shares issued in prop. 1:1.

    1966 - With effect from 1st November, the name of the Company was

    changed from Dyer Meaking Breweries Ltd., to Mohan Meakin BreweriesLtd. The name was again changed to Mohan Meakin Ltd., in 1980.

    1967 - Mysore Fruit Products Ltd., a Government of Karnataka

    undertaking became a subsidiary of the Company with effect from 24th

    March.

    1968 - In June, 24,30,994 bonus shares issued in prop. 1:1.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    47/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 47

    1970 - In August, 36,46,491 bonus shares issued in prop. 3:4.

    1975 - The Company entered into a technical collaboration with Tashi

    Commercial Corporation for bottling of IMFL spirits in Bhutan. This plant

    was commissioned in November 1976.

    The Company entered into technical and financial collaboration with

    Suva Co-operative Association Ltd., for setting up a modern bottle

    manufacturing glass factory in Fiji. A new company under the name

    Mohan Fiji Glass Manufacturing Ltd., was registered in Fiji for this

    purpose.

    1978 - Negotiations were in final stages with Zupack Gesellscahft MBH,

    Darmstadt, West Germany for setting up of a factory in India for the

    manufacture of packing machines and packaging materials. This

    packaging system would ensure hygienic and pilfer proof packaging

    would replace cans and bottles for filling of juices, dairy products, oils and

    lubricants etc.

    Management of another distillery in Eastern Bhutan at Samdrupjongkhar

    was taken over and production was started there.

    A technical assistance agreement was entered into with Galot Industries

    Ltd., Nairobi, Kenya for setting up a distillery and glass bottle-making

    factory in that country. A new company under the name Mohan Meakin

    Kenya Ltd., was registered in Nairobi. Approval of the Indian Government

    was received to invest upto 20% of the equity capital amounting to Rs.8

    lakhs in the Kenya Company.

    The Company entered into technical collaboration agreements with

    Artos Breweries Ltd., at Ramachandrapuram in Andhra Pradesh and M.P.

    Beer Products (P) Ltd., at Indore for the supply of know-how to those

    companies.

    1979 - An agreement was signed with the West Germany collaborator. A

    new company was registered under the name Mohan Zupack Ltd., and was

    registered in Delhi.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    48/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 48

    The Royal Government of Bhutan took over the production of

    potable liquors throughout the country. The Company was providing

    technical and managerial know-how and marketing of the products. A

    project report was also submitted to set up a beer-manufacturing factory.

    A plant for bottling Indian Made Foreign Liquors was added in M.P. Beer

    Products (P) Ltd.

    1982 - Activities in the liquor field in Bhutan were expanded with the

    addition of Samchi distillery. A new brand of whisky under the name

    "SPECIAL COURIER" was introduced in Bhutan which was reported to

    have compared with Scotch Whisky.

    1983 - Mohan Breweries and Distilleries Ltd., Chennai with whom the

    Company had a technical collaboration, obtained a licence for the

    manufacture of beer.

    Mohan Breweries & Distilleries Ltd., also set up a plant for bottling

    IMFL production which was in progress.

    The Company signed MOU with Macdonald & Muir Ltd. Edinburgh,

    Scotland (U.K) a Separate Joint Venture company was incorporated under

    the name and style of Macdonald Mohan Distillers Ltd.

    The Company also entered into a Memorandum of Understanding with

    Marie Brizard & Rogers International for the purpose of bottling and

    marketing of various liquors. Under the proprietary brand name of Marie

    Brizard. For this purpose a separate joint venture company was floated

    and the company signed a MOU with Larsen' sS.A. one of the worlds top

    five cognac and French Brandy Manufacturers, for the purpose of

    bottling, distribution and marketing of Larsen' s cognac.

    1986 - Though turnover declined only marginally, margins declined

    steeply due to an increase in fuel and power costs, steep rise in U.P. export

    pass fee, and high costs involved in promotional activities.

    The glass containers unit of Mohan Meakin (Kenya) Ltd., was

    commissioned in May.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    49/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 49

    1987 - A new company under the name of Mohan Hokke Ltd., was

    promoted by the Company with Japanese collaboration.

    1988 - As at 31st March, the Company held 91.9% of the equity capital

    (1,29,800 No. of equity shares of Rs.10 each) of this subsidiary.

    The Company finalized arrangements to dispose of the entire

    shareholdings in the subsidiary company to Audikeshavulu and his

    nominees.

    1991 - Profitability, suffered due to the necessity of giving rebates and

    incentives but for which even the turnover would have declined.

    The Company issued 5,00,000 -14% secured non-convertible debentures

    of Rs.100 each. These are redeemable at a prem. of 5% after the expiry of

    7 years from 5th December.

    1994 - New products viz. Highland Queen and 5-year-old Scotch whisky

    was launched.

    1995 - The profits were also lower due to higher sales production and

    incentive schemes to combat the un-healthy market conditions.

    Two popular brands namely Highland Queen and Grand Reserve Whisky

    were launched in the Indian Market. - The Company entered into a

    collaboration with Kerala State Small Industries Development &

    Employment Corporation Ltd. (SIDECO), for putting up a hand tools and

    fasteners complex at Athani in Trichur district of Kerala State. - A new

    company under the name SIDECO MOHAN TOOLS KERALA LTD.,

    was to hold 49% of the capital and Sideco was to hold 51% SIDECO

    Mohan Tools Kerala Ltd., was to act as a mother unit for about 40

    guaranteed engineer enterpreneurs. Work was going on as per schedule

    Skol Breweries

    History Of Company YEAR EVENTS 1969 - The Company was

    incorporated on 25th September, at Mumbai. The company was promoted

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    50/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 50

    by Shaw Wallace and Co. Ltd. The promoters also obtained licence free of

    cost from SKOL in the Company' s title. The object of the company is to

    manufacture beer.

    1971 - Allotted 3,32,500 No. Of equity shares to promoters and 1,50,000

    No. of equity shares to SICOM. 4,05,000 No. Of equity and 30,000 pref.

    shares offered to the public.

    1974 - The beer was marketed under the brand name ` HAYWARDS' .

    1982 - 3,60,000 bonus equity shares issued in the prop. 2:5.

    1983 - Pref. shares redeemed on 20th May 1984.

    1984 - The Company concluded a technical agreement with Brauerel A.

    Hurlimann A.G. of Switzerland and Allied Lyone PLC of U.K. for the

    manufacture of non-alcoholic beverage and export quality larger beer

    respectively.

    1988 - 7,56,000 Bonus equity shares issued in prop. 3:5.

    1989 - The Company launched Drought Beer in Mumbai city on trial

    basis, which was well received in the market.

    1990 - As at 31st March, the Company' s land and buildings were revalued

    and the net surplus of Rs 73.17 lakhs arising out of it was credited to the

    revaluation reserves.

    1991 - Sales were adversely affected because of high rate of excise duty

    and extended winter season in Maharashtra, which was the major market

    for the company' sbeer. Profits came under pressure mainly on account of

    increased interest and depreciation charges.

    1992 - The widespread riots during December and January 1993 and

    consequent depressed market condition particularly in Mumbai and the

    subsequent transporters' strike in July all affected both production and

    sales.

    During the year under review, sales were affected due to high rate of

    excise duty and extended winter season in Maharashtra.

    1993 - As at 31st March, some of the Company' s fixed assets viz., land,

    buildings, plant and machinery and electrical installations were revalued

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    51/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 51

    and the net surplus of Rs 7.78 crores arising out of it was credited to the

    revaluation reserve.

    1995 - 20,16,000 Bonus equity shares issued in prop. 1:1.

    The Research & Development unit is having the most modern laboratory

    whereby regular Research & Development is carried out in the brands,

    checking the input materials and research on new brands.

    The production was affected in the first quarter of the current year due to

    shortage of water.

    1996 - The Compay has decided to manufacture can beer by importing

    automatic canning line of 200 CPM capacity.

    New technology is being used to reduce the air content in the beer so that

    the quality of the beer produced from the brewhouse is of the finest

    quality.

    1997 - Skol Breweries Ltd. (SBL) was promoted by Shaw Wallace and

    Company Ltd. and started its brewing operations in February 1974 under

    the brand name Haywards.

    The company had a chequered relationship with its unions in the past with

    a lockout being declared at its plant in 1984 which lasted for ninety-five

    days.

    SBL launched draught beer on a trial basis in FY 1989-90, which was

    well received in the market.

    The company declared 1:1 bonus issue consequent to which its equity

    capital increased from Rs.2.02 crore to Rs.4.03 crore.

    SBL is in the process of installing an automatic canning line at its plant

    with a capacity of 200 CPM. New technologies are being introduced to

    up-grade the taste of beer-quality to international standards by reducing

    the air-content in its beer.

    1998 - Auto blow down system has been installed for saving steam

    energy.

    Modernized Refrigeration Plant is being set up.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    52/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 52

    Water saving device has been installed at various points to monitor water

    usage.

    Lower capacity air compressors were installed wherever requirement of

    the air is low.

    1999 - The Company has a Superannuation Scheme for which the

    contributions as provided in the scheme are paid to the trustees of the

    scheme and are charged to the revenue.

    2000 - The Company decided to issue 36,11,000 No. of equity shares of

    Rs. 10 each at a premium of Re. 1 per share on preferential basis to

    Overseas Transport Co. Ltd.

    2002

    Board approves to increase the authorised capital by Rs.50 mn by issuing

    preferential shares to Shaw Wallace Properties.

    Appoints Mr. Vidhya Manohar Chabria as the Chairperson of the

    company.

    Board approves for the allotment of shares to share holders of the

    company and other companies.

    BOD approves for the scheme of amalgamation of the company with

    Morkutir Investments and Trading Co. Ltd.

    Board approves for delisting of equity shares of the company from BSE.

    MYSORE BREWERIES

    History Of Company YEAR EVENTS 1970 - The Company was

    incorporated. The company manufactures beer like ale, draught, porter &

    layer.

    1978 - During the year the company introduced a new brand viz "7 Star

    Super Strong Lager Beer". The company also manufactures well known

    and popular brands of beer viz pals, Pals Premium, Knockout, Cobra, etc.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    53/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 53

    The company is in collaboration with M/s CEREKEM of Denmark.

    1981 - MBL set up Pals Distilleries to produce whiskies and other

    alcoholic beverages

    1991 - The company has acquired the shares of the Company "MBL

    Property Developers Pvt. Ltd." and the latter became the subsidiary of the

    company.

    The Company exported seafoods & beer during the year under reference.

    Efforts are being made to increase the export.

    1993 - The Company has been granted a Letter of Intent by Ministry of

    Industry, Government of India for establishing a brewery in Nalgonda

    District of Andhra Pradesh.

    The Directors have formed a New Company in the name and style of

    MBL (AP) Breweries Ltd.

    The Company' s subsidiary is M/s. Pals Distilleries Limited, M/s. Pals

    Food & Beverages Limited and MBL Property Developers Ltd.

    1994 - During the year, Andhra Pradesh Government has taken over the

    liquor trade and formed a Corporation to market the IMFL products in the

    State.

    During the year under reference, the Company has issued Bonus Shares in

    the ratio of 1:1 by capitalising the entire balance of Capital Reserve

    Account and part of the amount from General Reserve Account

    aggregating to Rs.54,03,000/-.

    1996 - The MBL (AP) BREWERIES LTD, group company has received

    the extension of its brewery licence in Andhra Pradesh upto November.

    The KIADB had allotted about 5 acres of land at Kunigal Industrial area,

    Kunigal.

    The manufacture of Beer is done with in-house know-how and there is no

    technology absorption involved.

    Shri G.NARAYANASWAMY & Shri K.P.SANKARAN Retires by

    rotation and being eligible they offer themselves for re-appointment.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    54/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 54

    MBL set up an Rs.1.0 crore mineral water-bottling plant (capacity: 20,000

    bottles/days) at Koonigal Hills close to Bangalore city in March 1996.

    1997 - During the year, the Company has declared Bonus Shares in the

    ratio of 1:1 by capitalizing the part of the amount from General Reserve

    Account aggregating to Rs.1,08,06,000/-.

    The Company continues to produce the mineral water with the brand

    name "STREAM" and the product is well received by the market.

    The Company has come out in the month of May with a public issue of

    29,75,000 No. Of equity shares of Rs.10/- each at a Premium of Rs.15/-

    per share. The Paid-Up capital after the public issue is Rs.6,30,25,000/-.

    Shri T. Shamanna, Chairman of the Board of Directors of the Company

    passed away in the early hours of 15th August. He was one of the

    Directors since the inception of the Company and was Chairman of the

    Company from the year 1988.

    Mysore Breweries Ltd. (MBL) sells its beer under the cobra, Pals and

    Knockout brand names.

    MBL operates with an installed capacity of brewing 2,50,000 hectoliters

    of beer.

    MBL has a distribution agreement with Maison Caurette - one of the

    major importers of UK for its brands.

    1999 - Mysore Breweries Ltd (MBL) has launched a strong beer under the

    brand name ` Palisade' in the United States. The beer was introduced in

    both northern and southern California.

    The lager is being manufactured at Riva Breweries in Belgium under a

    technical tie-up with MBL.

    2000 - The Bangalore-based Mysore Breweries has launched its premium

    brand beer -- Bengal Premium Lager -- in the UK market.

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    55/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 55

    Mysore Breweries Ltd managing director KP Balasubramaniam has been

    asked to step down by the new owners of the company, South African

    Breweries

    ANALYSIS AND INTERPRETATION

    1) Table1: Table showing beer-drinking habit.

    Particulars Respondents Percentage

    Daily 20 20

    Weekly 48 48

    Monthly 16 16

    Occasionally 16 16

    Total 100 100

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    56/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 56

    GRAPH NO.1

    The hab

    20

    48

    0

    10

    20

    30

    40

    50

    60

    pa

    Pe

    rcentage

    INFERENCE:

    This table clearly shows that 10% of the consumers consume beer

    daily, 38% of the consumers consume beer weekly, 16% of the consumer

    consume beer monthly and 16% of the consumers consume beer

    Occasionally

    2) Table2: Table showing more often preferred beer drink

    Particulars Respon

    dents

    Percent

    age

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    57/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 57

    Pint 25 25

    Knockout 25 25

    Kingfisher 30 30

    Hay wards 10 10

    Royal

    Challenge

    10 10

    Total 100 100

    GRAPH NO.2

    30

    1111

    35

    10 10

    15

    0

    5

    10

    15

    20

    25

    30

    35

    Percentage

    1 2 3 4 5 6 7 8 9

    Particulars

    Awareness of brand

    PintKnockout

    Kingfisher

    Haywards

    Royal challenge

    INFERENCE:

    From the table it is clear that 25% of the consumers are aware of the

    pint, 25% of the consumers are aware of knockout brand , 30% of

    consumers are aware of hay wards 5000 ,and 10% of them are aware of

    royal challenge .

    3)Table3:Table showing preference of place to have beer

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    58/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 58

    Particulars Res

    pon

    dent

    s

    Perc

    enta

    ge

    At home 10 10

    Bars/Pubs 56 56

    Clubs 12 12

    Social

    gathering

    22 22

    Sporting

    events

    0 0

    Total 100 100

    GRAPH NO.3

    10

    56

    12

    0

    10

    20

    30

    40

    50

    60

    Percentage

    1 2

    Perticulars

    Preference of place to have beer

    At home

    Bars / Pubs

    Clubs

    Social gatheri

    Sporting event

    INFERENCE:

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    59/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 59

    This table shows that 10% of them will have it in the home, 56% of them

    prefer to have it in bars/pubs, 12% of them will prefer to have in clubs and

    20% of them will like to have in social gathering.

    4) Table4: Table showing awareness of the brands

    Particulars Respondents Percenta

    ge

    Pint 25 25

    Knockout 25 25

    Kingfisher 30 30

    Hay wards 10 10

    Royal

    Challenge

    10 10

    Total 100 100

    GRAPH NO.4

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    60/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 60

    More often prefered beer drink

    25 25

    30

    22

    23

    24

    25

    26

    27

    28

    29

    30

    31

    1

    Particulars

    Percentage

    Pint

    Knockout

    Kingfisher

    Haywards 500

    Royal challen

    INFERENCE:

    From the table it is clear that 25% of the consumers are aware of the pint,

    25% of the consumers are aware of knockout brand, 30% of consumers

    are aware of haywards 5000 ,and 10% of them are aware of royal

    challenge .

    5) Table5: Table showing awareness of beer brands from different

    fields

    Particulars Respondents

    Percentage

    Sponsored

    events

    15 15

    Family/frien

    25 25

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    61/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 61

    ds

    Advertising 10 10

    Tried it

    yourself

    50 50

    Total 100 100

    GRAPH NO.5

    15

    11

    25

    10

    50

    05

    101520253035

    404550

    Percentage

    1 2 3 4 5 6 7

    Particulars

    Awareness of brand

    Sponcered events

    Family/Friends

    Advertising

    Tried by themselves

    INFERENCE:

    It can be noticed that 15% of the consumers are aware of the brands

    through Sponsored events, 25% of the consumers are aware of the beer

    brands through family and friends, 50% of the consumers are aware of the

    beer brands through trying themselves, 10%of the consumers are aware of

    the beer brands through Advertising.

    6)Table6:Table showing alcohol content preferred by drinkers

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    62/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 62

    PARTICUL

    ARS Respond

    ents

    Percenta

    ge

    Non

    alcoholic

    6 6

    Less than 3% 20 20

    Bet 3% to

    6%

    46 46

    More than

    6%

    28 28

    Total 100 100

    GRAPH NO.6

    6

    111

    20

    46

    28

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Percentage

    1 2 3 4 5 6

    Particulars

    Alcoholic content in beer

    Non alcoholic

    Less than 3

    3% to 6%

    More than 6%

    INFERENCE:

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    63/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 63

    From the table it is clear that 6% of the consumer will like non

    alcoholic beer, 20% of the consumers will like beer with less than 3 %

    alcohol, 46% of the consumer will like beer with alcohol content between

    3% and 6% and only 28% of the consumers will like the beer with more

    than 6%.

    7) Table7:Table showing ideal beer attributes

    Particulars Respon

    dents

    Percent

    age

    Flavor 65 65

    Image 25 25

    Price 5 5

    Alcohol

    content

    5 5

    Total 100 100

    GRAPH NO.7

    65

    25

    5 5

    0

    10

    20

    30

    40

    50

    60

    70

    Percentage

    1

    Particulars

    Ideal beer attributes

    Flavour

    Image

    Price

    Alcohol content

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    64/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 64

    INFERENCE:

    From the table it is clear that 65% of the consumers think that flavor

    will be one of the deciding factor while choosing the beer, 25% of the

    consumers think that Image will be one of the deciding factor while

    choosing the beer, 5% of the consumers think that Price will be the

    deciding factor while choosing the beer, 5% of the consumers think that

    Alcohol content will be the deciding factor.

    8)Table8:Table showing basis on which drinkers will select beer

    Particulars Respon

    dents

    Percent

    age

    Taste/flavor 42 42

    Price 24 24

    Alcohol

    percentage

    34 34

    Total 100 100

    GRAPH NO.8

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    65/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 65

    42

    24

    34

    0

    10

    20

    30

    40

    50

    Percentage

    1

    Particulars

    Basis of choice

    Taste

    Price

    Alcohol percentage

    INFERENCE:

    It can be observed from the table that 42% of the consumers will buy

    the beer because of the taste, 24% of the consumers will buy because of

    price. And 34% of the consumers will buy on the basis of the alcohol

    percentage.

    9) Table9: Table showing the quantity of beer purchase from the

    shop/store

    Particulars Respon

    Percent

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    66/74

    Consumer preference towards beer brand

    MPBIRLA INSTITUTE OF MANAGEMENT 66

    dents age

    Single

    can/bottle

    78 78

    6 pack 22 28

    12 packs 0 0

    24 case 0 0

    Total 100 100

    GRAPH NO.9

    Quantity of beer purchased

    78

    22

    0 00

    10

    20

    30

    40

    50

    60

    70

    80

    90

    1

    Particulars

    Percentage Single bottle/can

    6 packs

    12 packs

    24 case

    INFERENCE:

    It is clear from the table that majority i.e., 78% of the consumers will

    buy single bottle or can and only 22% of the consumers will buy 6packs of

    beer.

    10) Table10:Table showing characteristics of an ideal beer

  • 8/12/2019 MohanKumarS-03114-Consumer Preference Towards Beer Brand

    67/74

    Consumer p